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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of BenQ G2420HDB, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of BenQ G2420HDB. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of BenQ G2420HDB should contain:
- informations concerning technical data of BenQ G2420HDB
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Table of contents for the manual
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Page 1
W e lc ome G2420HDB 24" W ide-Screen L CD M onitor Us e r M a n u a l[...]
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Page 2
2 Copy r ig h t Copyrig ht © 2009 b y BenQ Corporation. All r ights reser ved. N o par t of this publication may be repr oduced, transmitted, transcribed, stored in a retrieval system or translated into an y language or comput er language, in an y form or by an y me ans, electronic, mechanical, magnetic, optical, chemical, manual o r otherw ise, w[...]
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Page 3
Table of Contents 3 Ta b l e o f C o n t e n t s Getting started .......... ............................................................................................................ 4 Getting to know your monitor .. .......................................................................................... 6 Front view ...........................[...]
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Page 4
4 Getting started 1. Getting star ted W hen unpacking please check y ou ha v e the follow ing items. If an y are missing or damaged, please contact the plac e of purchase for a replac ement. BenQ LCD Monitor Monitor Base Quick S tart Guide CD-ROM Power Cord (Picture may differ from product supplied for your region) Signal Cable: D-Sub[...]
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Page 5
5 Getting started Consider keeping the box and p ackaging in storage for use in the future when you may ne ed to transport the monitor . The fitted foam packing is ideal for protecting t he monitor dur ing transport. Signal Cable: DVI-D (optional)[...]
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Page 6
6 Getting to know your monitor 2. Getting to kno w your monit or Fron t v ie w Back view 1. A C power input jack 2. DVI-D input jack 3. D-Sub input jack[...]
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Page 7
7 How to assemble your monitor hardware 3. H ow t o assemble your monit or hard ware If the computer is turned on you must turn it off before continuing. Do not plug-i n or turn-on the power to the monitor until instructed to do so. 1. Attac h the monitor base. Please be careful to prevent damage to the monitor . Placing the screen surface on an ob[...]
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Page 8
8 How to assemble your monitor hardware 2. Connect the PC video cable. Do not use both DVI-D cable and D-Sub cable on the same PC. The only case in which both cabl es can be used is if they are connec ted to two dif ferent PCs with appropriate video systems. Connect one end of the D VI-D cable to the monitor DVI-D jack and the other end t o the DVI[...]
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Page 9
9 How to assemble your monitor hardware 4. Rout e the cables via the cable clip. R elease the cable retaining clip by squeezing the clip inwar ds as illustrated. P ositi on the cables together and reinsert the clip o ver them t o retain the cables neatly in place behind the monit or stand. 5. Connect-to and turn-on the power . Plug the other end of[...]
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Page 10
10 How to assemble your monitor hardware H ow to detac h the stand base 1. Pr epare the monitor and area. T urn off the monitor and the po wer before unp lugg ing the pow er c ab le . T ur n off th e co mp ute r b ef ore un plu gg i ng th e monitor signal cable. Please be careful to prev ent damage to the monitor . Placing the screen surface on an [...]
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Page 11
11 Getting the most from your BenQ monitor 4. Getting the most fr om y our BenQ monitor T o gain the most benefit fr om yo ur new BenQ colo r LCD flat sc reen monitor , you should install the custom BenQ L CD M onitor dr iv er software as pro v ided on the BenQ L CD Monit or CD-ROM. The circumstanc es under w hich y ou connect and in stall your Ben[...]
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Page 12
12 Getting the most from your BenQ monitor How to in st al l t he mon ito r on a ne w co mpu ter This instruct ion details the pr ocedure for select ing and instal ling the BenQ L CD Mo nitor driver software on a new c omputer which has nev er had a monitor dri ver install ed befor e. This instruction is only suitable for a computer which has nev e[...]
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Page 13
13 Getting the most from your BenQ monitor H ow to upgrade the monitor on an existing c omputer This instruction details the procedur e for manual ly updating the existing monitor driver softwar e on your M i crosoft W indows computer . It is curr ently t ested as compatible for W indows XP and W indows V ista Operating System (OS). The BenQ LCD Mo[...]
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Page 14
14 Getting the most from your BenQ monitor H ow to install on W indow s Vista syst ems 1. Open Displa y Settings . Right-click the deskt op and select Pe r s o n a l i z e fro m the popup menu. Select Display Settings from the P ersonalize appearance and sounds wi ndo w . The Display Set t ings win do w wil l di sp la y . 2. Click the A dvanced Set[...]
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Page 15
15 Getting the most from your BenQ monitor H ow to install on W indows XP syst em 1. Open Display P roper ties . The quickest shortcut to Disp lay P ro perties is through the W indows desktop . Right-click the desk top and select P roper ties fro m the popup menu. Alternati vely , the Wind ows menu to Displa y Properties is located in Control P an [...]
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Page 16
16 Picture optimization 5. Pictur e optimization The easiest way t o obtain an optimal display fr om an analog (D-Su b) input is to use the AU T O ke y function. Pr ess the AU T O key to o p timize the currently displa yed image to the screen. When you connect a digi tal video output using a digit al (DVI) cable to your monitor , the AUTO key and t[...]
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Page 17
17 How to adjust your monitor 6. H ow t o adjust your monit or The co ntrol panel 1. “ A UT O”: Adjust v er tical position, phase, hori zontal position and pix el clock automatically . 2. “MENU” key: Activat e OSD main menu and return to the previous menu or exit OSD . 3. W /M ode key : For L eft/Decrease adjustment. The key is the hot key [...]
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Page 18
18 How to adjust your monitor H o t k e y mode The monitor k e ys perform as hotkeys to pr ovide di r ect access t o par ticular functions whenever the menu isn't currently displa y ing on-screen. Brightness and Contrast hot keys Mo de h o t k e y Input hot key Pr ess the X key to display the Bright ness and Cont ra st indicators. Further pres[...]
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Page 19
19 How to adjust your monitor Main menu mode Y ou can use the OSD (On Screen Display) menu to adjust all the settings on your monitor . Pr ess the MENU k e y to displa y the fol lo w ing main OSD menu. The OSD menu languages may dif fer from the product supplied to your regio n, see “ Language on p age 26 ” under “OSD Settings” for more det[...]
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Page 20
20 How to adjust your monitor Display menu 1. Pr ess the MENU key to display the main menu. 2. Pr ess the W or X keys to select DISPLA Y and then press the ENTER k e y to en ter the menu. 3. Pr ess the W or X keys to mov e the highlig ht to a menu it em and then press the ENTER key t o select that item. 4. Pr ess the W or X keys to make adjustments[...]
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Page 21
21 How to adjust your monitor H. P osition Ad justs the horizontal position of the screen image. Pr ess the W or X keys to adjust the value. 0 to 100 V . P osition Ad justs the vertical position of the screen image. 0 to 100 Pix el Clock Ad justs the pixel clock frequency timing t o synchroniz e w ith the analog input video sig nal. N ot applicable[...]
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Page 22
22 How to adjust your monitor Picture menu 1. Pr ess the MENU key to display the main menu. 2. Pr ess the W or X keys to select PICTURE and then press the ENTER k e y to en ter the menu. 3. Pr ess the W or X keys to mov e the highlig ht to a menu it em and then press the ENTER key t o select that item. 4. Pr ess the W or X keys to make adjustments [...]
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Page 23
23 How to adjust your monitor N orm al Allows video and still photographs to be viewed with n atural coloring. This is the factor y default col or . Pr ess the W or X keys t o select this option. Bluish Applies a c o ol tint to the image and is factor y pre-set to the PC industr y standard whit e color . R eddish Applies a warm tint to the image an[...]
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Page 24
24 How to adjust your monitor Picture A dvanced menu 1. Pr ess the MENU key to display the main menu. 2. Pr ess the W or X keys to select PICTURE ADV ANCED and then press the ENTER key to ent er the menu. 3. Pr ess the W or X keys to mov e the highlig ht to a menu it em and then press the ENTER key t o select that item. 4. Pr ess the W or X keys to[...]
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Page 25
25 How to adjust your monitor Senseye Demo (available when the Picture M ode is set to Phot o , Dynamics , or Mov ie ) Displays the pr e view of screen images under the selected mode from Picture M o de . The screen wil l be divided into tw o windows; the left w indo w demonstrates images of Standard mode, while the rig ht window presents the image[...]
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Page 26
26 How to adjust your monitor System menu 1. Pr ess the MENU key to display the main menu. 2. Pr ess the W or X keys to select SYSTEM and then press the ENTER k e y to en ter the menu. 3. Pr ess the W or X keys to mov e the highlig ht to a menu it em and then press the ENTER key t o select that item. 4. Pr ess the W or X keys to make adjustments or[...]
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Page 27
27 How to adjust your monitor *DDC/CI, short for Display Data Chan nel/Command Inte rface, which was develo ped by Video Electron ics S tandards Association (VESA). DDC/CI capability allows monito r controls to be sent via the software for remote diagn ostics. H. P osition Ad justs the horizontal position of the OSD menu. Pr ess the W or X keys to [...]
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Page 28
28 Troubleshooting 7. T roubleshooting Fre qu en tl y a ske d q ue s ti on s (F A Q ) The image is blurred: Read the instructions on the link " Adjusting t he Screen Resolution " on the CD, and then select the correct resolution, refresh rate a nd make adjustments based on these instructions. How do you use a VGA extension cable? R emov e[...]
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Page 29
29 Troubleshooting Is the prompt on the display illuminated in o range? If the LED is illuminated in orange, the pow er management mode is active. P ress an y button on the comput er keyboard or mo ve the mouse. If that does not help , check the signal cable connectors. I f any pin is bent or brok en off, plea se contact your dealer t o get necessa[...]