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BenQ G50 manual

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Table of contents for the manual

  • Page 1

    G50 / GL50 Series LCD Monitor User Manu al[...]

  • Page 2

    2 Cop yright Cop yright 2013 b y BenQ Corporatio n. All rights r eserved. No pa rt of this publication ma y be repr oduced, transmitted, transcribed, stored in a r etrie val system or translated into an y language or computer language , in any f orm or by an y means, el ectr onic , mechanical, magnetic, optical, chemical, manual or otherwise, wi th[...]

  • Page 3

    3 Ser vicing Do not attempt to ser vice this product y ourself, as opening or r emoving covers ma y expose you to danger ous voltages or other risks. If an y of the abov e mentio ned misuse or other accident such as dr opping or mishandling occurs, contact qualified ser vice personnel for ser vicing. BenQ ecoF A CTS BenQ has been dedicated to th e [...]

  • Page 4

    4 Table of Contents Copyright ............................ ...................................................... ................................... ................. 2 Getting started ..... ...................................................... .................................................... .............. 5 Getting to know your mo nitor ...[...]

  • Page 5

    5 Getting started Getting star ted When unpacking please check you ha ve the f oll o wing items. If an y ar e missing or damaged, please contact the place of pur chase for a r eplacement. BenQ LCD Monitor Monitor Stand (for models without height adjustment stand) Monitor Base (for models without height adjustment stand) Monitor Base (for models wit[...]

  • Page 6

    6 Getting st arted Video Cable: D-Sub Video Cable: D VI-D (Optional accessor y for models with D VI inputs, sold separately) Video Cable: HDMI (Optional accessor y for models with HDMI inputs, sold separately) Audio Cable (Optional accessor y for models with speak ers, sold separately) • Available accessories and the pictur es shown her e ma y di[...]

  • Page 7

    7 Getting to know your monitor Getting to know y our monitor Fr ont view Back vie w 1. Contr ol buttons 2. P ow er button 1 2 3. Speak ers (for models with speak ers) 4. Input and output port s (var y by model, see Input and output ports on page 8 ) 5. K ensington lock slot 33 5 4 • Above diagram ma y var y depending on the model. • Picture ma [...]

  • Page 8

    8 Getting to k now your mo nitor Input and output por ts A vailable input and output po rts ma y var y depending on yo ur pur chased model. Check the Specifica tion document on the pr ov ided CD f or details. Models with HDMI inputs 1. A C power input jack 2. Audio Line In 3. Headphone jack 4. HDMI sock et 5. D VI-D socket 6. D-Sub sock et Models w[...]

  • Page 9

    9 How to assemble your monitor hardw are How to assemble y our monitor har dwar e • If your model came with a height adjustment stand (HAS), refer to Appendix: Assembling your monitor with a height adjustment stand (HAS) on page 39 for details on hardware installation. • If the computer is turned on you must turn it off befor e continuing. Do n[...]

  • Page 10

    10 How to assemble your monitor hardware If the screen size is 27 inches , follow the illustrations on the right to attach th e monitor st and and the base . Tighten the scre w that fix es the stand to the monitor . Use of a flat-head scre wdriv er is r ecommended. Gently attempt to pull them back a part to check that they ha ve pr operly engaged. [...]

  • Page 11

    11 How to assemble your mon itor hardware 2. Connect the video cable Do not use both D VI-D cable and D-Sub cable on th e same PC . The only case in which both cables can be used is if they are connected to tw o diff ere nt PCs with appr opriate video systems. (Not a vailable for analog-only models). T o Connect the D-Sub C able Connect the plug of[...]

  • Page 12

    12 How to assemble your monitor hardware Y ou ma y connect headphones to the h eadphone jack found next to the Line In jack of the monitor . Location of the Line In and headphone jacks may vary by model. Check Input and output por ts on page 8 for det ai ls. 4. Connect the power cable to the monitor . Plug one end of the pow er cord into the sock e[...]

  • Page 13

    13 How to assemble your mon itor hardware How to detach the base 1. Prepar e the monitor and ar ea. T urn off the monitor and the power before unplugging the pow er cable. T urn off the computer befor e unplugging the monitor signal cable. Pr otect the monitor and scr een b y clearing a flat open area on y our desk and placing a soft item lik e a t[...]

  • Page 14

    14 How to assemble your monitor hardware If the screen size is 27 inches , follow the illustration on the right to detach the monitor base. Release the scre w that fix es the stand to the monitor . Use of a flat-head scre wdriv er is recommended. Then pull the monitor stand backward a wa y from the monitor . 1 2 1 2 3 1 2[...]

  • Page 15

    15 How to assemble your mon itor hardware Using the monitor wall mounting kit The back of y our LCD monitor has a VESA standard mount with 100mm pattern, allo wing the installation of a wall mount brack et. Befor e starting to install a mo nitor wall mounting kit, please read the pr ecautions carefully . Pr ecautions: • Install your monitor and m[...]

  • Page 16

    16 Getting t he most from your BenQ mon itor Getting the most fr om your BenQ monitor T o gain the most benefit from y o ur new BenQ LCD monitor , you should install the custom BenQ LCD Monitor driver softwar e as pr ovided on the BenQ LCD Monitor CD-R OM. The cir cumstances under which y ou connect and install y our BenQ LCD Monitor will determine[...]

  • Page 17

    17 Getting the most fr om your BenQ monitor How to install the monitor on a ne w computer This instruction details the pr ocedur e f or select ing and installing the BenQ LCD Monitor driv er softwar e on a new computer wh ich has ne v er had a monitor dr iv er installed bef ore. This instruction is only suitable f o r a computer which has ne ve r b[...]

  • Page 18

    18 Getting t he most from your BenQ mon itor GL2450 GL2450 / GL2450M GL2450H GL2450HM / GL2450HT G2450 G2450 G2450H G2450HM GL2750H GL2750HM G2750 G2750 G2750H G2750HM Driv er files Suitable models[...]

  • Page 19

    19 Getting the most fr om your BenQ monitor How to upgrade the monitor on an existing computer This instruction details the pr ocedure f or ma nuall y updating the existing monitor driv er software on y our Micr osoft Windows computer . It is curr entl y tested as compatible f or Windows 8, Windo ws 7, and Window s Vista Operating System (OS). Inst[...]

  • Page 20

    20 Getting t he most from your BenQ mon itor How to install on Windo ws 8 sy stem (selected models onl y) 1. Open Display Properties . Mov e the cursor to the lo we r -ri ght of the screen or pr ess the Windows + C buttons on the k eyboar d to bring up the Charm bar . Go to Settings , Control Panel , Devices and Printers and right-click the name of[...]

  • Page 21

    21 Getting the most fr om your BenQ monitor How to in stall on Windows 7 system 1. Open Display Properties . Go to Start , Control Pan el , Hardware and Sound , Devices and Printers and right-click the name of y our monitor fr om the menu. Alternativel y , right-click the desktop and select Personalize , Display , Devices and Printers , and right-c[...]

  • Page 22

    22 Getting t he most from your BenQ mon itor How to install on Windo ws Vista systems 1. Open Display Settings . Right-click the desktop and select Personalize fr om the popup menu. Select Display Settings fr om the Personalize appearance an d sounds window . The Display Settings window will displa y . 2. Click the Advanced Settings button. The Gen[...]

  • Page 23

    23 Picture optim ization Pictur e optimization The easiest wa y to obtain an optimal displa y fr om an analog (D-Sub) input is to use the AUTO k e y function. Press the AUT O k ey to optimize the curr entl y displa yed image to the scr een. If you wish, y ou can alwa ys adjust the scr een ge ometric sett ings manually usi ng geometr y menu items. T[...]

  • Page 24

    24 How to a djust your monitor How to adjust y our monitor The contr o l panel 1. AUTO : Adjusts v ertical position, phase , horizont al position and pixel clock automatically . 2. MENU k e y: Activates OSD main men u and r etu rn to the pr evious men u or exit OSD . 3. / Display Mode k ey (for models wi thout speak ers): For Up/Incre ase adjustmen[...]

  • Page 25

    25 How to adjust your monitor Hot k ey mode The monitor k e ys perform as hot k eys to pr o vide direct access to particular functions whenev er the men u isn't curr ently displa ying on-screen. Displa y Mode hot k ey (f or models without speak ers) V olume hot k e y (f or models with speak ers) Mode hot k e y Input hot k ey (not a vailabl e f[...]

  • Page 26

    26 How to a djust your monitor Main menu mode Y ou can use the OSD (On Screen Displa y) menu to adjust all the setti ngs on y our monitor . A vailable menu options ma y var y depending on the input sour ces, functions and settings. Menu options that ar e not a vaila ble will become gra y ed out. Pr ess the MENU k e y to displa y the following main [...]

  • Page 27

    27 How to adjust your monitor Displa y menu A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Menu options that are not a vaila ble will become gra y ed out. 1. Pr ess the MENU k e y to displa y the main menu. 2. Pr ess the or ke ys to select DISPLA Y and then press the ENTER k e y to enter the menu. 3. P[...]

  • Page 28

    28 How to a djust your monitor Phase Adjusts the pix el clock phase timing to synchr onize with the analog input video signal. Not applicable to a digi tal input signal. See also: Pictur e optimization on page 23 . Pr ess the or k eys to adjust the value . 0 to 63 Item Function Operation Range[...]

  • Page 29

    29 How to adjust your monitor Pictur e menu A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Menu options that are not a vaila ble will become gra y ed out. 1. Pr ess the MENU k e y to displa y the main menu. 2. Pr ess the or ke ys to select PICTURE and then press the ENTER k e y to enter the menu. 3. Pr[...]

  • Page 30

    30 How to a djust your monitor Color - Press ENTER to enter the Color men u. Color T emperature Normal: Allows video and still photogra phs to be view ed with natural coloring. This is the factor y default color . Pr ess the or ke ys to select this option. Bluish: Applies a cool tint to the image and is factory pr e-set to the PC industr y standard[...]

  • Page 31

    31 How to adjust your monitor Pictur e Advanced menu A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Menu options that are not a vaila ble will become gra y ed out. 1. Press the MENU k ey to displa y the main menu. 2. Press the or k eys to select PICTURE ADV ANCED and then press the ENTER k e y to enter[...]

  • Page 32

    32 How to a djust your monitor Sense y e Demo Displa ys the previe w of scr een images under the selected mode fr om Pictur e Mode . The screen will be divided into two windo ws; the left window demonstrates images of Standard mode, while the right windo w presents the images under the specified mode. Pr ess the or ke ys to change the settings. •[...]

  • Page 33

    33 How to adjust your monitor Color For m at Determines the color space (RGB or YUV) based on the follo wing detected video signal: • D-Sub (V GA) from PC: The default Color Format is RGB. • D-Sub (Component) fr om a video device: The default Color Format is YUV . Y ou might need to manuall y set the Color Format if colors shown on the monitor [...]

  • Page 34

    34 How to a djust your monitor Audio menu A vailable menu options ma y var y depending on the input sour ces, functions and settings. Menu options that ar e not a vaila ble will become gra y ed out. 1. Pr ess the MENU k e y to displa y the main menu. 2. Pr ess the or k eys to select AUDIO and then press the ENTER ke y to enter the menu. 3. Press th[...]

  • Page 35

    35 How to adjust your monitor System menu A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Menu options that are not a vaila ble will become gra y ed out. 1. Pr ess the MENU k e y to displa y the main menu. 2. Pr ess the or k eys to select SYSTEM and then press the ENTER k e y to enter the menu. 3. Pr es[...]

  • Page 36

    36 How to a djust your monitor Language Sets the OSD menu language. Pr ess the or ke ys to change the settings. The language options displa y ed on y our OSD ma y diff er fr om those shown on the right, depending on the product supplied in your region. • English • French • German • Italian • Spanish • P olish • Japanese • Czech • [...]

  • Page 37

    37 How to adjust your monitor OSD Lock Pr e vents all the monitor settings fr om being accidentally changed. When this function is activated, the OSD contr ols and hotk e y operations will be disabled. Pr ess the or k eys to change the settings. T o unlock the OSD contr ols when the OSD is preset to be lock ed, press and hold the MENU key for 15 se[...]

  • Page 38

    38 How to a djust your monitor *DDC/CI, short for Displa y Data Ch annel/Command Interface, which was deve loped by Video Electr onics Standards Association (VESA). DDC/CI capability allows moni tor contr ols to be sent via the software f or remote diagnostics.[...]

  • Page 39

    39 Appendix: Assembling your monitor wit h a height adjustme nt stand (HAS) Appendix: Assembling y our monitor with a height adjustment stand (HAS) How to attach the monitor base • If the computer is turned on you must turn it off befor e continuing. Do not plug-in or turn-on the pow er to the monitor until instructed to do so . • The following[...]

  • Page 40

    40 Appendix : Assemb ling your monitor with a height adjustment stand (HAS) Extend the monitor to the maximum extended position. Then tilt the monitor . And r otate the monitor 90 degrees counter clo ckwise as illustrated. Y ou might want to adjust the monitor heig ht. See Adjusting the monitor height on page 42 for mo re information. Y ou should p[...]

  • Page 41

    41 Appendix: Assembling your monitor wit h a height adjustme nt stand (HAS) How to detach the base T o move the monitor properly , you should extend the monitor to its maximum height, then place one hand on the upper par t of the monitor stan d and the other hand on the lower part of the stand as illustrated. 1. Prepar e the monitor and ar ea. T ur[...]

  • Page 42

    42 Appendix : Assemb ling your monitor with a height adjustment stand (HAS) Adjusting the monitor height T o adjust the monitor height, hold both the left and the right sides of the monitor to low er the monitor or lift it up to the desir ed height. • A void pl acing hands on the upper or lo w er part of the height-adjustable stan d or at the bot[...]

  • Page 43

    43 Appendix: Assembling your monitor wit h a height adjustme nt stand (HAS) Rotating the monitor 1. Pivot the displa y . Befor e r otating the monitor with a portrait viewing or ientation, the displa y has to be r otated 90 degrees. Right-click the desktop and select Screen resolution fr om the popup menu. Select Portrait in Orient ation , and a pp[...]

  • Page 44

    44 Appendix : Assemb ling your monitor with a height adjustment stand (HAS) Vie wing angle adjustment Y ou ma y position the screen to the desir ed angl e with -5° to + 15° monitor tilt, 90° (left and right total) monitor swiv e l, and 110 mm monitor height. 4. Adjust the monitor to the desired vie wing angle . -5 -5 O O ~ +15 ~ +15 O -5 O ~ +15[...]

  • Page 45

    45 Appendix: Assembling your monitor wit h a height adjustme nt stand (HAS) Using the monitor wall mounting kit The back of y our LCD monitor has a VESA standard mount with 100mm pattern, allo wing the installation of a wall mount brack et. Befor e starting to install a mo nitor wall mounting kit, please read the pr ecautions carefully . Pr ecautio[...]

  • Page 46

    46 Trouble shootin g T r oubleshooting Fr equentl y ask ed questions (F A Q) The image is blurred: Read the instructions on the link "Adjusting the Scr een Resolution" on the CD , and then select the corr ect r esolution, refr esh rate an d mak e adjustments b ased on these instructions How do y ou use a V GA extension cable? Remov e the [...]

  • Page 47

    47 Troubleshooting Need mor e help? If y our pr oblems r emain after checking this ma nual, please contact y our place of pur chase or e-mail us at: Support@BenQ.com. Is the pr ompt on the displa y illuminated in orange? If the LED is illuminated in orange, the power management mo de is active. Pr ess an y button on the computer k eyboar d or mo v [...]