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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of BenQ MP620C, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of BenQ MP620C should contain:
- informations concerning technical data of BenQ MP620C
- name of the manufacturer and a year of construction of the BenQ MP620C item
- rules of operation, control and maintenance of the BenQ MP620C item
- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BenQ MP620C alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BenQ MP620C, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BenQ service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BenQ MP620C.
Why one should read the manuals?
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Table of contents for the manual
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Page 1
We l c o m e MP620c Digital Pr ojector M ainst ream Series Us e r M a n u a l[...]
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Page 2
C o p yrigh t Copyright 2007 by BenQ Corporation. All rights re served. N o part of this publication may be repr oduced, transmitted, tr anscribed, stored in a retrieval system or translated into any language or computer language, in any form or by an y means, electronic, mechanical, magnetic, optical, chemical, manual or otherw ise, w ithout the p[...]
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Page 3
Table of contents iii T able of co ntents Important safety instructions .................................... 1 Introduction ............................................................... 5 Projector features ................................................................. 5 Shipping contents .......................................................[...]
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Page 4
Table of contents iv Troubleshooting ....................................................... 53 Specifications ............................................................ 54 Projector specifications ...................................................... 54 Timing chart ........................................................................ 55 Dim[...]
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Page 5
Important safety inst ruct ions 1 Important safet y instr uctions Y our Ben Q projector i s designe d and tested to mee t the latest sta ndards for safet y of information tec hnology equipment. H oweve r , to ensur e safe use of this pr oduct, it is important that you follow the instructions me ntio ned in this manual and mark ed on the product. Sa[...]
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Page 6
Important safety inst ructions 2 Safety Instructio ns (Continued) 7. The lamp becomes extremely hot during op eration. Al low the proj ec tor to co ol for a pproxi ma te ly 45 minut es prior to remo ving the lamp assembly for replacement. 8. Do not operate lamps beyond the rated lamp li fe. Ex cessiv e operation of lamps bey ond the rated life coul[...]
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Page 7
Important safety inst ruct ions 3 Safety Instructio ns (Continued) 12. Do not place this projector in any of the following environments. - Space that is poorly ventilated or confined. Allow at least 50 cm clearance from walls and free flo w of air around the pr ojector . - Locations where t emperatures may be come excessive ly h ig h, s uch a s th [...]
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Page 8
Important safety inst ructions 4 Safety Instructio ns (Continued) 16. Do not step on the projector or pla ce any objects upon it. Besides probable physical damage to th e projector , doing so may result in ac cidents and possible injur y . 17. Do not place liqu ids near or on the projector . Liquids spil led into the projector may cause it to fail.[...]
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Page 9
Introducti on 5 Int ro du ct i on Pr ojector featur es The projector integ rates hig h-perfor mance optical engi ne projection and a user-friend ly des ign to d eli ver h igh re liabi lity an d ease of use. The projector offers t he following features. • Selectable passwor d protected function • Compact and portable unit • High qual ity m anu[...]
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Page 10
Introduction 6 Shipping cont ents The project or is shipped with the cables r equired for connection to a PC or v ideo eq ui p men t . C are fu l ly un p ac k a nd ve r if y t ha t yo u h ave a l l o f t h e i tem s sh ow n be lo w. If a ny o f these items are missing, please contact your place of purchase. Standard ac cessories The supplied access[...]
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Page 11
Introducti on 7 Proj ec to r exte r i or v ie w Fron t /u p p er s i de Rea r s id e See "Connection" on page 17 for det ails. Lower/si de v i ew 1. External contr ol panel (See "Projector" on page 8 for details.) 2. V ent (heated air e xhaust) 3. Pr ojection lens 4. Quick-release butt on 5. Lens cap 6. F ocus ring a nd Z oom ri[...]
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Page 12
Introduction 8 Controls and functions Pro j e c to r 1. P ower (Refer to "St ar t up" on page 25 and "Shutting down the projector" on page 36 for mor e informatio n.) T urns the projector on or off. 2. Blank/Q? (Ref er to "Hiding the imag e" on page 32 and "Utilizing F AQ function" on page 36 for more inform [...]
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Page 13
Introducti on 9 8. P ower indicat or light (Refer to "Indicators" on page 51 f or more information.) Lights up or flashes w hen the projector is under operation. 9. 3 Left 10. Rig ht 4 (Refer t o "Correcting keyst one" on page 29 for more inf ormation.) When the on-screen menu is not activa ted, #9 and #10 function as Ke y s to [...]
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Page 14
Introduction 10 4. 3 Left, Ri ght 4 W hen the on-scr een menu is acti vated, the 5 Up , 6 Do wn , 3 Le ft and Right 4 buttons are us ed as directional arr ows to select th e desired menu it ems and to make adjustments. 5. Men u (Refer to "U sing the menus" on page 38 for more inform ation.) Displays or hides the On-Screen Displa y (OSD) m[...]
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Introducti on 11 R emote c ontrol effectiv e range Infra-Red (IR) remo te control sensors are located on the front and the ba ck of the projec tor . The remot e control must be held at an angle w ithin 30 degrees perpendicular t o the projector's IR remote control sens ors to functi on correctly . The dis tance betwe en the remote contr ol and[...]
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Page 16
Positioning your project or 12 P ositioning y our projecto r Choosing a location Y our projec tor is designe d to be install ed in one of four possible installation locations: 1. T able in front of screen; 2. Ceiling in front of screen; 3. T able at rear of screen; 4. Ceiling at r ear of screen. Y our room layout or personal preference will dictate[...]
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Page 17
Positioning your projector 13 Safety inst ruct ions for c eiling mounting of the projector W e want y ou to ha ve a pleasant experience usin g y our BenQ pr ojector , so we nee d to bring this safety matter t o your attention t o preve nt possible damage to per son and property . If you int end to mount your projector on the ceiling, we strongly re[...]
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Page 18
Positioning your project or 14 O btaining a preferred projected image size The distanc e from the pr ojector lens to the screen, the zoom setting, and the video format each factor s in the projected image size. The native r esolution of the projector is 1024 x 768 pixels, which is a 4 to 3 aspect ratio (expr essed as 4:3). T o be able to project a [...]
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Page 19
Positioning your projector 15 Ho w to deter mi ne th e p osi ti on of the projector for a giv en screen size 1. Select your screen size. 2. Re fer to the table and find the closest mat c h to your screen size in the left columns la b e l l e d ' 4 : 3 S cr e en D i a g on a l ' . Us i n g t h i s v al u e , lo o k a c ro s s t h i s row t[...]
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Page 20
Positioning your project or 16 There is 3% tolerance among these numbers due to optical component variation s. BenQ recommends that if you intend to permanently install the projector , you should physically test the projection size and distance using the actu al projector in situ before you permanently instal l it, so as to m ake allowance for this[...]
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Page 21
Connection 17 Connection Wh en connecting a signal sour ce to the pr ojector , be sure to: 1. T urn all equipm ent off before making any connections. 2. U se the co rrect signal cables for eac h source . 3. Ensure the cables a re firmly inser ted. In the connections shown below, some cables may not be included with the projector (see "Shipping[...]
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Page 22
Connection 18 T o connect the pr ojector to a notebook or desktop c omputer (either through a VG A c a b l e o r VG A t o D V I - A c a b l e ) : The final connecti on path should be li ke that shown in the followi ng diagram: Many laptops do not turn on their external video ports when connected to a projector . Usually a key combo like FN + F3 or [...]
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Page 23
Connection 19 Connecting a monitor If you want to view your presentation close-up on a monitor as well as on the screen, you can connect the R GB signal output socket on the pr ojector to an e xternal monitor with a V GA cable following the instruct ions below: 1. Connect the project or to a computer as de scribed in "Connecting a computer&quo[...]
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Page 24
Connection 20 Connect ing Video source devices This section de scribes h ow to connect the pr oje cto r to Vid eo s ou rce de vi ce s us in g v i deo cables. V ideo cable c onnections ar e re comm ended for Vide o presentations. This projector also support s dat a (graphic) "PC" connection using wirel ess function. Wire less connection is[...]
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Page 25
Connection 21 If you ha ve a separate sound system, you will most likely want to connect the audio output of your V ide o source device to tha t sound system, ins tead of to the mono audio proje ctor . The audi o connect ions illust rated in the follow ing sec tions are provid ed for infor mational purposes only . Y ou need not connect audio to the[...]
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Page 26
Connection 22 The final connecti on path should be li ke that shown in the followi ng diagram: • The projector is only capable of playing mixed mono audio, even if a stereo audio in put is connected. Se e "Connecting Audio" o n page 20 for details. • Component Video is the only video output that delivers native 16:9 aspect ratio pictu[...]
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Page 27
Connection 23 Connecting an S-V ideo source device Examine your Video sourc e dev ice to det ermine if it has an unused S-Vi deo output socket ava i la bl e: • If so , you can c ontinue with this pr ocedure. • If not, y ou w ill need to reassess which meth od you can use to connect to the device. T o connect the projector t o an S-Video sourc e[...]
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Page 28
Connection 24 Connecting a composit e Video sour ce dev ice Examine your V ideo source device to det ermine if it has a set of unused composit e Video output sockets available: • If so , you can continue with this procedure. • If not, you will need to r eassess w hich method you can use to connect to the device. T o connect the projector to an [...]
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Page 29
Operation 25 Operation Star t up 1. Plug the po wer cord i nto the projector and into a wall socket. T urn on the wall sock et switch (where fitted). Che ck that the Po w e r indicator on the projector lights orange after power has bee n applied.. 2. Rem ove the lens cap . If it is le ft on, it could become d eformed due to the heat pr oduced b y t[...]
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Page 30
Operat ion 26 • If the frequency/resolution of the input signal exceeds the projector's operating range, you will see the message 'Out of Range' displayed on a blank scree n. U tilizing the password function For security purposes and to help prev ent un authorized use, the pr ojector includ es an option for setting up password secu[...]
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Page 31
Operation 27 If y ou forget the passwor d Y ou w ill b e asked to enter the four dig it password ever y time you t urn on the projector . If you enter the wrong password, the password er ror me ssa ge dis pl ays . Y ou c an re t r y by pre ss in g Up 5 , or if yo u d id n ot reco rd th e pa s sword in this manual, and yo u absolutely do not remembe[...]
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Page 32
Operat ion 28 S w itching input signal The projector can be connected to multiple devices at the same time. However , it can only display one at a time. Whe n SOURCE on the projector c ontrol panel or the remote control is pressed, information of current signal and resol ution will display at the low er righ t corner . Pr ess SOURCE again to displa[...]
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Page 33
Operation 29 A uto-adjusting the image In some cases, you ma y need to optimize the picture qualit y . T o do this, press AU TO on the proj ec tor or remo te co nt rol . With in 3 se con ds , the built-in Intellige nt A uto Adjustment function will re- adjust the values of Freq uency and Clock to provide the be st pictu re quality . The current sou[...]
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Page 34
Operat ion 30 For ex am ple , Selecting the aspect ratio The 'aspect ratio' is the ratio of the image w i dth to the image height. Most analog TV and computers ar e in 4:3 ratio, which is the defaul t for this projecto r , and digital TV and DVDs are usually in 16:9 ratio. W ith the advent of di g ital signal pr ocessing, digital display [...]
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Page 35
Operation 31 Selecting a picture mod e The project or is preset with sev eral predefined application modes so that y ou can choose one t o suit your opera ting environment and in put source pi cture ty pe. T o select a operation mode that suits your need, press MODE repe ate dl y until your desired mode is select ed. The picture modes available for[...]
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Page 36
Operat ion 32 Hid i n g t h e im a ge In order to draw the audience’ s full attention to the presenter , you can use BLANK to hi de the scree n image. Pr ess any key on the c ontrol panel t o resto re the image. The wor d “ BLANK ” appears at the lo wer right corner of the screen while the imag e is hidden. When this function is activated wit[...]
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Page 37
Operation 33 4. T o ex ecute M yScreen ut ility : i. After MyScr een Wi zard is successfully ins talled , execute M yScreen utility by se lecting the icon from Program Files . ii.Click Nex t . iii. Click Ne x t iv . Click Browse to cho ose your d esired image and then clic k Nex t . v. C l ic k My S c r e e n to be g in dow nlo ad . Welcome to MySc[...]
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Operat ion 34 • Do not unplug the RS232 cable or clo se MyScreen Wizard window while downloading image. Fai ling to do s o will lead to immedia te shutdown of the p rojector an d MyScreen utility . If thi s happens, unplug the power cord and plug it again to restart the download process. A c tivating panel k ey lock T o prevent unauthorized ch an[...]
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Page 39
Operation 35 Setting the prese ntation timer Presentation timer can indicat e the remaining pr esentation time on the scr een to help you achiev e better time management whe n giving pres entation. F ollow these steps to utili ze this function: 1. Go to A dvanced > P resentation Time r or press TIMER SETUP on the remote contr ol to enter timer s[...]
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Page 40
Operat ion 36 U tilizing F A Q function Press and hold BLANK/Q? on the projector for 3 sec onds or go to Adva nced > F A Q function . P ossible solutio ns to pro blems enco untered b y users r egarding image quality , installation, special feature o peration and ser vice infor mation a re available to you. U se MENU 6 / EXIT 5 to select one out [...]
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Page 41
Operation 37 Me n u o p e r a t i o n M enu syst em Please note th at the on-screen disp lay (OSD ) menus vary acc ording to t he signal ty pe selected. *Whe n a Video or S-Video sign al is c onnected, the function is only a vailable with NTSC syst em selected. Functions available when rec eiving different signal ty pes... Sub-Menu PC Vid e o / S- [...]
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Page 42
Operat ion 38 U sing the menus The pr ojector is equ ipped with on-screen di splay (O SD) menus for mak ing various adjustments and settings. There are 17 different menu languages. (Refer t o page "Advanced men u" on page 43 for more detail s.) The followi ng example descr ibes the adjustment of th e keystone. 1. Press MENU 6 on the proje[...]
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Page 43
Operation 39 Picture menu Some picture adjustment s are available only when certain input sources are in use. Unavailable adjustment s are not shown on the screen. FUNCTION (default set ting / value) DESCRIPTION Picture Mode (PC: Dynamic; YPbPr/ S- Video/ V ideo: Stand a r d) Pr e-defined application modes ar e provided so you can optimiz e your pr[...]
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Operat ion 40 Color (depends on the selecte d input source) Increas es or decrease s the color int ensity of the imag e. Tin t ( 5 0 ) Adjusts the color tones of the image. The higher th e value, the more reddish the image becomes. The lowe r the value, the more greenis h the image bec omes. When a Video or S-Video signal is connected, the function[...]
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Operation 41 Pro - Pi c tu re m e nu Some picture adjustment s are available only when certain input sources are in use. Unavailable adjustment s are not shown on the screen. FUNCTION (default setting / value) DESCRIPTION Keystone (0) Corrects any keystoning of the image. R efer to "Cor recting ke ystone" on page 29 for more information. [...]
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Page 46
Operat ion 42 Setting menu FUNCTION (default setting / value) DESCRIPTION Mute (off) T ogg les projector audio a nd P ower On/Off T one between on and off. To d i s a b l e Po wer On/Off T one , go to Setting > M ute and press Left 3 /Right 4 . Then press Down 6 to cho os e P ower On/Off T one and press Left 3 /Right 4 to s ele c t off . V olume[...]
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Page 47
Operation 43 Adv an ce d m e n u FUNCTION (default setting / value) DESCRIPTION Mirror (Floor front) The projector can be installed on a ceil ing or behind a screen, or wi th one or more mirrors. C ontact your de aler for the ceiling mount bracket (optional acc essor y) if you need to install the project or on your ceiling. Ref er t o "Choosin[...]
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Page 48
Operat ion 44 High Altitude Mode (off) A mode for operation in area s like high altitude or high temperature. W e recommend you use the High Altitude Mode when your environment is higher than 3000 feet abov e sea level, or i s hotter than 40 °C , or whenever the projector wi ll be used for extended periods of time (>10 hours) without shutdown. [...]
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Page 49
Operation 45 Infor m at ion menu This menu shows you the cur rent oper ating s tatus of the projector . Some picture adjustment s are available only when certain input sources are in use. Unavailable adjustment s are not shown on the screen. FUNCTION DESCRIPTION Source Shows the current signal sou rce. Resolution Shows the resolution of the input s[...]
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Page 50
Maintenance 46 M aintenance Care of the pr ojector Y our project or needs little main tenance. Th e only thing y ou need to do o n a regular basis is to k eep the lens clean. Nev er remov e any parts of the pr ojector ex cept the lamp . Contact y our dealer if other parts need re placing. Cleaning the lens Clean the lens whene ver you notice dirt o[...]
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Page 51
Maintenance 47 Lamp information Calculation of lamp hour Wh en the project or is in operation, the duration (in hours) of lamp usage is aut omatically calcula ted by the built-in timer. The metho d of calculating the equivalent lamp hour is as follows: T otal (equivalent) lamp hour = (hours used in Economic mode) + 4/3 (hours used in nor mal mode) [...]
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Page 52
Maintenance 48 Rep la c in g t he l a m p • T o reduce the risk of electrical shock, al ways turn the projector off and disconnect the power co rd before ch anging the la mp. • T o reduce the risk of severe burns, allow the projector to cool for at least 45 minutes before replacing the lamp. • T o r educe the risk of injuries to fingers and d[...]
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Page 53
Maintenance 49 3. Remove the lamp cover from the projector . Do not turn the power on w ith the lamp cover removed. 4. Remov e the lamp cords from the slots. 5. Disconnect the lamp connector by pushing it against the projector w hile pulling it up. 6. Loosen the screw that secures the lamp . 7. Lift the handle so that it stands up . U se the handle[...]
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Page 54
Maintenance 50 14. Restart the pr ojector . Do not turn the power on w i th the lamp cover removed. 15. Resetting the lamp counter Do not reset if the lamp is not replaced as this could cause damage. i. Press and hold the Exit 5 button on the proj ec tor for 5 s econ ds to d is play the tot al use d lamp time. ii. Press Aut o on the projector or on[...]
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Page 55
Maintenance 51 Indi c ator s Illus tration • Blank - : Light OFF • O : Orange light •: L i g h t f l a s h i n g • R : Red light •: L i g h t O N • G : Green light Light St atus & Desc ription Power Te m p Lamp Power events The projec tor has just been connected to a power outlet. -- Stand- by mode . -- Pow e r i n g u p . -- Normal[...]
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Maintenance 52 Light St atus & Des cription Power Te m p Lamp Thermal events -- The project or has shut down automa tically . If y ou try to re-sta r t the project or , it will shutdown again. Please contact your deale r for assistance. - - - - R R R R G R O R R R R R G R R O G R R G R G G R O O R R O R G O R O G R G G[...]
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Troubleshooting 53 T r oubleshooting THE PROJECT OR D OES NOT TURN ON. NO PICTURE BL URRED IMAGE REMOTE CONTR O L DOES NOT W ORK THE P ASSW ORD IS INCORRECT Cause Remedy There is no power from the power cable. Plug the power cord into the AC inlet on the projector , and plug the power cord into the power outlet. If the power outlet has a switch, ma[...]
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Page 58
Specifications 54 Specifications Pr ojector specifications All specifications are subject to change without notice. General Produ ct n ame Di gi ta l Pro je cto r Model name MP620c Optical Resol ution 1024 x 768 X G A Displa y syste m 1-CHIP DMD Lens F/N umber F=2.6 to 2.77, f= 20.4 to 23.5 mm Lamp 200W lamp Electrical P ower supply A C100–240V ,[...]
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Page 59
Specifications 55 Tim i n g c h a r t Supported timing for PC input Supported timing for Component-YP b P r input Supported timing for V ideo and S-V ideo inputs Resolution Horizont al Frequency (kHz) Ve r t i c a l Frequency (Hz) Pixel Frequency (MHz) Mode 640 x 480 31.469 59.940 25.175 VGA_60 37.861 72.809 31.500 VGA_72 37.500 75.000 31.500 VGA_7[...]
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Specifications 56 Dimensions 278 mm (W ) x 94 mm (H) x 219.5 mm (D) U nit: mm 219.5 278 94 64.3 53[...]
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Warranty 57 W arra nty Limited warrant y BenQ warrants this product against any defects in mat erial and workmanship, und er normal usage and st orage. Proof of p urcha se d ate w ill be requ ired w ith any w ar ra nt y cla im . In the even t th is p rodu ct is fo un d to b e de fe c ti ve w i t hi n t h e w ar r a nt y p er i od , Be nQ ' s o[...]
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Regulation state ment s 58 R e gulation statements FCC statement CLASS B : Thi s equipment generat es, uses and can radiate radio fr equency energy and, if not installed and used in accordance with th e instruc tions, may cause har mful interference to radio communication s. Howeve r , there is no guaran tee that interference will not occur in a pa[...]