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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of BenQ MS504, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of BenQ MS504 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of BenQ MS504. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of BenQ MS504 should contain:
- informations concerning technical data of BenQ MS504
- name of the manufacturer and a year of construction of the BenQ MS504 item
- rules of operation, control and maintenance of the BenQ MS504 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BenQ MS504 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BenQ MS504, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BenQ service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BenQ MS504.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the BenQ MS504 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
MS504/MX505 Digital Pr ojector User Manual[...]
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Page 2
Table of contents 2 Ta b l e o f c o n t e n t s Important safety instructions ........................... 3 Introduction .......................... 7 Projector featu res ............ ............... .......... 7 Shipping content s ............... ............... ........ 8 Projector exte rior view ........... ............ .... 9 Controls and funct[...]
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Page 3
Important safety inst ructions 3 Impor tant safety instructions Y our projector is designed and tested to meet the latest st andards for safety of information technology equipment. Howev er , to ensur e safe use of this product, it is important that you follow the instructions mentioned in th is manual and mark ed on the pr o duct. Safety Instructi[...]
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Page 4
Important safety inst ructions 4 Safety Instructions (Continued) 7. The lamp becomes extr emely hot during operation. Allow the pr ojector to cool for appro xima tely 45 minutes prior to removing t he lamp assembly for r eplacement. 8. Do not operate lamps beyo nd the rated lamp life. Excessive operation of lamps bey o nd the rated life could cause[...]
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Page 5
Important safety inst ructions 5 Safety Instructi ons (Continued) 13. Do not place this projector in an y of the following envir onments. - Space that is po orly ventilated or confined. Allow at least 50 cm clearance fr om walls and free flow of air aroun d the projector . - Locations where te mperatur es may become excessively high, such as the in[...]
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Page 6
Important safety inst ructions 6 Safety Instructi ons (Continued) 17. Do not step on the projector or place any objects upon it. Besides pr obable ph ysical damage to the projector , doing so ma y result in accident s and possible injur y . 18. Do not place liquids near or on the projector . Liquids spill ed into the projector ma y cause it to fail[...]
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Page 7
Introduc tion 7 Intr oduction Pr ojector featur es The pr ojector offers the f ollo wing features • SmartEco™ star ts y our dynamic po wer sa ving The SmartEco™ technolog y offers a new wa y of operating the projector lamp sys tem and sa ves lamp power depen ding on the content brightness lev el. • Longest lamp lif e with SmartEco™ techno[...]
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Page 8
Introduction 8 Shipping contents Carefull y unpack and verify that y ou hav e all of the items shown belo w . If any of these items are missing, please contact y our place of purchase. Standard accessories The supp lied accesso ries will be suitable fo r your region, and may differ from those illustrate d. *The warranty card is only supplied in som[...]
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Page 9
Introduc tion 9 Pr ojector exterior view 1. External control pane l (See "Contr ols and funct ions" on page 10 for details.) 2. V ent (heated air exhaust) 3. Adjuster foot 4. Focus and Zoom ring 5. V ent (cool air intak e) 6. Speaker grill 7. Front IR r emote sensor 8. Pr ojection lens 9. A C power jack 10. Audio input jack Audio output j[...]
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Page 10
Introduction 10 Contr ols and functions Pr o jector 1. F ocus ring Adjusts the focus of the pr ojected image. 2. Zoom ring Adjusts the size of the image . 3. TEMP erature warning light Lights up red if the pr ojector's temperature becomes too high. 4. MENU/EXIT T urns on the On-Scr een Displa y (OSD) menu. Goes back to pr evious OSD menu, exit[...]
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Page 11
Introduc tion 11 Remote contr ol 1. POWER T oggles the pr ojector between standby mode and on. 2. Info Shows the status information of the projector . 3. MENU/EXIT T urns on the On-Screen Displa y (OSD) menu. Goes back to previous OSD menu, exits and sa ves menu se ttings. 4. Left 5. MODE/ENTER Selects an a vailable picture setup mode. Activates th[...]
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Page 12
Introduction 12 Remote contr ol effective range The remote contr ol must be held at an angle within 30 degrees perp endicular to the projector's IR r emote control sensor(s) to function corr ectly . The distance between the rem o te co n tro l an d t h e s en so r (s ) s h ou ld not exceed 8 meters (~ 26 feet). Make s ure that ther e are no ob[...]
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Page 13
Positioning your project or 13 P ositioning y our projector Choosing a location Y our projector is designed to be installed in one of four possible in stallat ion locations: Y our room la yout or personal prefer ence will dictate which installation locatio n you select. T ake into consideration the size and position of y our screen, the lo cation o[...]
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Page 14
Positioning your project or 14 Obtaining a pr eferr ed pr ojected image size The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the p rojected image size. Pr ojection dimensions Refer t o "Dimensions" on page 52 for the center of lens dimensions of this projector befor e calculating [...]
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Page 15
Connection 15 Connection When connecting a sig nal sour ce to the projector , be sure to: 1. T urn all equipment off befor e making any connections. 2. Use the corr ect signal cables for each sour ce . 3. Ensur e the cables ar e firmly inserted. • In the conn ections shown below , some cables ma y not be included with the projector (see "Shi[...]
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Page 16
Connection 16 • If you wish to use this connection method when the proje ctor is in standby mode, make sur e the Monitor Out function is turned on in the SYSTEM SETUP : Advanced menu. See "Standb y Settings" on page 43 for details. Connecting video sour ce devices Y ou need only connect the pr ojector to a video source de vice using jus[...]
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Page 17
Operation 17 Operation Star ting up the pr ojector 1. Plug the power cor d into the projector and into a powe r outlet. T urn on the power outlet switch (where fitted). Check that the PO WER indicator light on t he projector lights orange after pow er has been applied. Please use the original accessories (e.g. pow er cord) only with the device to a[...]
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Page 18
Operat ion 18 Adjusting the p r ojected image Adjusting the pr ojection angle The projector is equipp ed with 1 adjuster foot. It changes the image heigh t and pr ojection angle. T o adjust the projector , screw the adjuster f oot to fine- tune the horizontal angle. T o ret r ac t t h e f oo t, s crew t he rea r ad j us te r fo ot in a reve rs e d [...]
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Page 19
Operation 19 Corr ecting k eystone K eystoning r efers to the situation where the pr ojected image is noticeably wider at either the top or bottom. It occurs when the pr o j ector is not perpendicular to the screen. T o corr ect this, you will need to manually corr ect it following ONE of these steps. • Using the r emote contr ol Press / on the p[...]
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Page 20
Operat ion 20 Using the menus The projector is equipp ed with On-Scr een Displa y (OSD) menus for making various adjustment s and settings. Th e O SD s cre ens ho ts bel ow a re fo r re fere nce on ly , and may diff er from the actual design. Below is the ov erview of the OSD menu. The following example describes ho w to set the OSD language. 1. Pr[...]
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Page 21
Operation 21 Securing the pr ojector Using a security cable lock The projector has to be installed in a safe pl ace to prev ent theft. Otherwise , purchase a lock, such as the K e nsington lock, to secur e the pr ojector . Y ou can locate a K ensington lock slot on the rear side of the pr ojector . See item 17 on page 9 for details. A K ensington s[...]
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Page 22
Operat ion 22 the passw o rd r ecall procedure. See "Entering the passw ord recall pr ocedure" on page 22 for details. If you enter an incorr ect pa ssw o rd 5 times in succession, the pr o jector will automatically shut down in a short time. Entering the passw ord re call pr ocedur e 1. Press and hold AUTO on the projector or remote cont[...]
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Page 23
Operation 23 Press to highlight Power On Lock and press / to select Off . Y ou will not ha ve to enter the passw ord next time when turning on the pr ojector . ii. If the password is incorr ect, the password er ror message appears lasting for three seconds, and the message “INPUT P A SSW ORD ” appears for your retry . Y ou can pr ess MENU/ EXIT[...]
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Page 24
Operat ion 24 Magnifying and sear ching for details If you need to find th e details on the projected pictur e , magnify the pictur e. Use the direction ar ro w ke ys for na vigating the picture. • Using the remote control 1. Press Digital Zoom+/- to display the Zoom bar . Pres s Digital Zoom+ to magnify the center of the picture. Pres s the ke y[...]
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Page 25
Operation 25 About the aspect ratio • In the pictures below , the black portions are inac tive ar eas and the white por tions are activ e areas. • OSD menus can be display e d on those unused black ar eas. 1. Auto : Scales an image proportionally to fit the projector's nativ e resolution in its horizontal or vertical width. This is suitabl[...]
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Page 26
Operat ion 26 Optimizing the image Using W all Color In the situation wher e you ar e pr ojecting on to a colo red surf ace such as a painte d wall which ma y not be white, the W all Color featur e can help correct the pr ojected picture’ s colors to pre vent possible color difference betw een the sour ce and projected pictur es. T o use this fun[...]
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Page 27
Operation 27 6. Press to select a men u item to be ch anged and adjust the value with / . See "Fine-tuning the image quality in user modes" below for details. Fine-tuning the image quality in user modes According to the detected signal type and selected pictur e mo de, some of the below functions ma y not be available. Based on your needs[...]
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Page 28
Operat ion 28 Setting a pr eferr ed color temperatur e T o set a pr eferred color temperatur e: 1. Highlight Color Temper ature and select Warm , Normal or Cool b y press ing / on the projector or remote control. 2. Press to highlight Color Temperature Fine Tuning and press MODE/ ENTER . The Color Temperature Fine Tuning page appears. 3. Press / to[...]
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Page 29
Operation 29 Please ref er to the illustration to the right for how the colors relate to each other . For example, if you select Red and set its range at 0, only pur e red in the projected picture will be selected. Incr easing its range will include red close to yello w and red close to magenta. 5. Press to highlight Saturation and adjust its value[...]
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Page 30
Operat ion 30 4. Press to h ighlight Ti mer Positio n and set the timer position by pressing / . 5. Press to highlight Timer Counti ng Direction and select your desir ed counting direction b y pres sing / . 6. Press to highlight Sound Reminder and decide if y ou want to activate sound reminder b y pressin g / . If y ou select On , a double beep sou[...]
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Page 31
Operation 31 Hiding the image In order to dra w the audience's full attention to the pr esenter , you can use EC O BLANK on the projector or r emote control to hide the screen image. When this function is activated with an audio input connected, the audio can still be heard. Y ou can set the blank time in the SYSTEM SETUP: Basic > Oper atio[...]
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Page 32
Operat ion 32 symptoms. Howe ver , this is not to state that this projector can operate under any and all harsh or extreme conditions. Adjusting the soun d The sound adjustments made as below will ha ve an effect on the projector speak er(s). Be sure y ou hav e made a correct connect ion to the pr ojector audio input. See "Connection" on [...]
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Page 33
Operation 33 Using the teaching templates The pr ojector provides sev eral preset patterns f or various teaching purposes. T o activate the pattern: 1. Open the OSD menu and go to the DISP LAY > Teaching Template and press / to select Blackboard or Wh iteboard . 2. Press / to choose the pattern y ou need. 3. Press MODE/ENTER to activate the patt[...]
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Page 34
Operat ion 34 Shutting down the pr ojector 1. Pr ess POWER a nd a confirmation message will displa y prompting you. If you don't respond in a f ew seconds, the message will disappear . 2. Press POWER a second time. The PO WE R indicator light flashes ora nge, the projection lamp shuts down, and the fans will continue to run for appr oximately [...]
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Page 35
Operation 35 Menu operation Menu system Please note that the on-screen displa y (OSD) menus var y according to the signal type selected and the projector model y ou are usin g. Main menu Sub-menu Options 1. DISPLAY Wall Color Off / Light Yellow / Pink / Light Green / Blue / Blackboard Aspect Ratio Auto / Real / 4:3 / 16:9 / 16:10 Keystone Position [...]
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Page 36
Operat ion 36 Main menu Sub-menu Options 4. SYSTEM SETUP: Basic Presentation Timer Timer Period 1~240 minutes Timer Display Alwa ys/3 min/2 min/1 min/ Ne ver Timer Position T op-Left/Bottom-Left/T op- Right/Bottom-Right Timer Counting Direction Count Do wn/Count Up Sound Reminder On / Off On / Off Language Projector Installation Front Table / Rear [...]
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Page 37
Operation 37 Note that the menu items ar e available when th e projector detects at least one valid signal. If there is no equipment connected to the pr ojector or no sig nal detected, limited menu items are accessible. Main menu Sub-menu Options 5. SYSTEM SETUP: Advanced High Altitude Mode On / Off Audio Settings Mute On / Off Volume Power On/Off [...]
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Page 38
Operat ion 38 Description of each menu Function Description Wall Color Corre cts the pr ojected picture’ s color when the pr ojection surface is not white. See "Using W all Color" on page 26 for details. Aspect Ratio There are sev era l options to set the image's aspect ratio depending on your input signal sour ce . See "Selec[...]
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Page 39
Operation 39 Function Description 3D This projector f eatures a 3D function which enables y ou to enjoy the 3D movies, videos, and sporting events in a more r eal istic wa y by presentin g the depth of the images. Y ou need to wear a pair of 3D glasses to vi ew the 3D images. 3D Mode Press / to choose a 3D mode . When the 3D function is on: • The[...]
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Page 40
Operat ion 40 Function Description Picture Mode Pre-de fined pictur e modes are pr ovided so you can optimize y our projector image set-up to su it your program type. See "Selecting a picture mode" on page 26 for details. Reference Mode Selects a picture mode that best suits y our need for the image quality and further fine-tune the image[...]
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Page 41
Operation 41 Function Description Presentation Timer Reminds the presenter to fi nish the presentation within a certain time frame. See "Setting the presentation timer" on page 29 for details. Language Sets the language for the On-Screen Displa y (OSD) menus. See "Using the menus" o n page 20 for deta ils. Projector Installation[...]
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Page 42
Operat ion 42 Function Description Panel Key Lock Disables or enables all panel k ey functions except POWER on the projector and k eys on the r emote control. See "Locking contr ol ke ys" on page 31 for deta ils . Background Color Sets the background color f or the projector . Splash Screen Allows you to select which logo scre en will dis[...]
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Page 43
Operation 43 Function Description Closed Caption Closed Caption Enable Activates th e function b y selecting On when the selected input signal carries closed captions. • Captions: An on-scre en displa y of the dialogue, narr ation, and sound effects of TV programs and videos that are closed captioned (usually marked as "CC" in TV listin[...]
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Page 44
Operat ion 44 Function Description Current System Status Source Shows the curr ent signal sour ce. Picture Mode Shows the selected mode in the PICTURE menu. Lamp Mode Shows the curr ent lamp mode . Resolution Shows the native r esolution of the input signal. 3D Format Shows the curr ent 3D mode. Color System Shows input syst em format. Equivalent L[...]
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Page 45
Maintenance 45 Maintenance Car e of the projector Y our projector needs little maintenance. The on ly thing you need to do on a r egular basis is to keep th e lens and case clean. Ne ver rem ove a ny pa r ts o f t he p roj ec to r . Contact your dealer if other parts need rep l ac in g. Cleaning the lens Clean the lens whenev er you notice dir t or[...]
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Page 46
Maintenance 46 Lamp information Getting to know the lamp hour When the projector is in operation, the durati on (in hours) of lamp usage is automatically calculated by the built-in timer . T o obtain the lamp hour information: 1. Press MENU/EXIT and then pr ess / to hi ghlight the SYSTEM SETUP: Advanced menu. 2. Press to highlight Lamp Settings and[...]
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Page 47
Maintenance 47 Timing of r eplacing the lamp When the Lamp indicat or lights up r ed or a message appears suggesting i t is time to replace the lamp , please consult your dealer or go to http://lamp.benq.co m bef o re installing a new lamp . An old lamp may cause a malfunct ion in the pr ojector and in some instances the lamp ma y explode. The LAMP[...]
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Page 48
Maintenance 48 Replacing the lamp T urn the power off and disconnect the projec tor fr o m the power outlet. Please contact service personnel for changing the lamp or visit http://www .BenQ .com . Resetting the lamp timer After the star tup logo , open the On-S creen Displa y (OSD) menu. Go to the SYSTEM SETUP: Advanced > Lamp Settings men u. Pr[...]
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Page 49
Maintenance 49 Indicators Light Status & Description Po w e r e v e n t s Orange Off Off Stand-by mode Green Flashing Off Off Pow ering up Green Off Off Normal operation Orange Flashing Off Off Normal power -down cooling Red Off Off Download Green Off Red CW star t fail Red Flashing Off Off Scaler shutdow n fail (data abor t) Lamp ev ents Off O[...]
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Page 50
Troubleshooting 50 T r oubleshooting The projector does not turn on. No picture Blurr ed image Remote contr ol does not work The passwor d is i ncorr ect Cause Remedy There is n o pow er from the pow er cord. Plug the po wer cor d into the A C power jack on the pro jector , and plug the po wer cord into th e power outlet. If the pow er outlet has a[...]
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Page 51
Specificatio ns 51 Specifications Pr ojector specifications All specifications ar e subject to change without notice . Optical Resolution (MS504) 800 x 600 SVGA (MX505) 1024 x 768 XGA Display system 1-CHIP DMD Lens F/Number F = 2.56 ~ 2.8, f = 21 ~ 23.1 mm Lamp 190 W lamp Electrical Power supply AC100–240V , 2.7 A, 50-60 Hz (Automatic) Power cons[...]
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Page 52
Specifications 52 Dimensions 283 mm (W) x 95 mm (H) x 222 mm (D) Ceiling mount installation 283 222 95 Unit: mm 59.5 54.46 59.5 54.46 207.54 71.75 201.55 71.65 4.93 105.77 625.86 128.9 81.9 577.7 537.9 44.94 104.42 225.4 Ceiling Mount scre w: M4 (Max L = 25 mm; Min L = 20 mm) Unit: mm[...]
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Page 53
Specificatio ns 53 Timing char t Suppor ted timing for PC input • *Support ed timing for 3D signal in Frame Se quential , Top Bottom and Side by Side formats. **Suppor ted timing for 3D signal in Frame Sequential format . ***Supported timing for 3D signal in Top Bottom and Side by Side formats. Resolution Mode Ve r t i c a l Fre qu e nc y (Hz) Ho[...]
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Page 54
Specifications 54 • The timings showing above ma y not b e supported due to ED ID file and V GA graphic card limitations. It is possible that some timings cannot be chosen. Suppor ted timing for Component-YP b P r input • *Support ed timing for 3D signal in Frame Se quential format. • Displa ying a 1080i(1125i)@60Hz or 1080i(1125i)@50Hz signa[...]
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Page 55
Warranty and Copyright informatio n 55 W arranty and Cop yright information Limited warranty BenQ warrants this pr oduct against any de fects in material an d w orkmanship , under normal usage and storag e. Proof of pur chase date will be required with an y warranty claim. In the ev ent this product is found to be defective within the war r anty pe[...]