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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of BenQ MX819ST, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of BenQ MX819ST. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of BenQ MX819ST should contain:
- informations concerning technical data of BenQ MX819ST
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- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BenQ MX819ST alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BenQ MX819ST, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BenQ service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BenQ MX819ST.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the BenQ MX819ST item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
MX818ST/MX819ST/MW820ST Digital Pr ojector User Manual[...]
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Page 2
Table of contents 2 Ta b l e o f c o n t e n t s Important safety instructions ................... 3 Introduction .................. 7 Projector featu res .... ................... .............. 7 Shipping content s ....... ..................... .......... 8 Projector exte rior view.... ................... .... 9 Controls and functions . ..........[...]
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Page 3
Important safety inst ructions 3 Impor tant saf ety instructions Y our projector is designed and tested to meet the latest st andards f or safety of information technology equipment. Howev er , to ensur e safe use of this product, it is important that you follow the instructions mentioned in th is manual and mark ed on the pr o duct. Safety Instruc[...]
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Page 4
Important safety inst ructions 4 Safety Instructions (Continued) 7. The lamp becomes extr emely hot during operation. Allow the pr ojector to cool for appro xima tel y 45 m in utes prior to removing t he lamp assembl y for r eplacement. 8. Do not operate lamps beyo nd the rated lamp life. Excessive operation of lamps bey o nd the rated lif e could [...]
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Page 5
Important safety inst ructions 5 Safety Instructi ons (Continued) 13. Do not place this projector in an y of the following envir onments. - Space that is poorly ventilated or confined. Allow at least 50 cm clearance fr om walls and fr ee flow of air aroun d the projector . - Locations where te mperatur es may become excessively high, such as the in[...]
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Page 6
Important safety inst ructions 6 Safety Instructi ons (Continued) 17. Do not step on the projector or place any objects upon it. Besides pr obable ph ysical damage to the projector , doing so ma y result in accident s and possible injur y . 18. Do not place liquids near or on the projector . Liquids spill ed into the projector ma y cause it to fail[...]
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Page 7
Introduc tion 7 Intr oduction Pr ojector featur es The pr ojector offers the f ollo wing features. • Less than 0.5W in standb y condition Less than 0.5W powe r consumption under standby mode . • Filter Fr ee Filter free design to lo wer maintenance and operating costs. • Network Contr ol Integrated RJ45 connector for wir ed ne twork contr ol [...]
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Page 8
Introduction 8 Shipping contents Carefull y unpack and verify that y ou hav e all of the items shown belo w . If any of these items are missing, please contact y our place of purchase. Standard accessories The supp lied accessories w ill be suitable fo r y our r egion, and may diff er fr om thos e illustrated. *The warranty card is only supplied in[...]
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Page 9
Introduc tion 9 Pr ojector exterior view 1. External con tro l panel (See "Controls and functions" on page 10 for details.) 2. Lamp cov er 3. V ent (heated air exhaust) 4. Quick-release button 5. Focus ring 6. V ent (cool air intak e) 7. Speaker grill 8. Front IR r emote sensor 9. Projection lens 10. Lens cap 11. A C power jack 12. RS232 [...]
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Page 10
Introduction 10 Contr ols and functions Pr o jector 1. F ocus ring Adjusts the focus of the pr ojected image. 2. LAMP indicator light Indicates the stat us of the lamp . L ights up or flashes when the lamp has dev eloped a problem. 3. MENU/EXIT T urns on the On-Scr een Displa y (OSD) menu. Goes back to pr evious OSD menu, exits and sa ves menu se t[...]
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Page 11
Introduc tion 11 Remote contr ol 1. ON / OFF T oggles the projector between standby mode and on. 2. Sour ce selection buttons (COMPUTER 1, COMPUTER 2, VIDEO, S-VI DEO, HDMI ) Selects an input sour ce for display . 3. MENU/EXIT T urns on the On-Screen Displa y (OSD) menu. Goes back to pre vio us OSD menu, exits and sa ves menu se ttings. 4. Left/ De[...]
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Page 12
Introduction 12 Remote contr ol effective range The remote control must be held at an an gle within 30 degr ees perpendicular to the projector's IR r emote control sensor(s) to function corre ct l y . The distance between the remote contr ol and the sensor(s) should not exceed 8 meters (~ 26 feet). Make s ure that ther e are no obstacles betw [...]
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Page 13
Introduc tion 13 Replacing the remote contr ol batteries 1. T o open the batter y co ver , turn the remote contr ol over to vie w its back, push on the finger grip on the cover and slide it up in the direction of the arrow as illustrated. The cover will slide off. 2. Remov e any existing batteries (if necessar y) and install tw o AA A batteries obs[...]
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Positioning your project or 14 P ositioning y our projector Choosing a location Y our projector is designed to be installed in one of f our possible in sta llation locations: Y our room la yout or personal prefer ence will dictate which installation locatio n y ou select. T ake into consideration the size and position of y our screen, the lo cation[...]
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Page 15
Positioning your project or 15 Obtaining a pr eferr ed pr ojected image size The distance from the pr ojector lens to the screen, the zoom setting, and the video format each factors in the p rojected image size. Pr ojection dimensions Refer to "Dimensions" on page 56 for the center of lens dimensions of this projector befor e calculating [...]
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Page 16
Positioning your project or 16 MW820ST The screen aspect ratio is 16:10 and the pr ojected picture is 16:10 For example, if you are using an 120-inch scr een, the recommended pr ojection distance is 1263 mm and the vertical offset is 81 mm. If your measur ed projection distance is 2.5 m (2500 mm), the closest match in the "(b) Distance fr om s[...]
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Page 17
Connection 17 Connection When connecting a sig nal sour ce to the projector , be sure to: 1. T urn all equipment off befor e making any connections. 2. Use the corr ect signal cables for each sour ce . 3. Ensure the cables are firml y inserted. • In the connections shown below , some cables ma y not be included with the projector (see "Shipp[...]
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Page 18
Connection 18 • If you wish to use this connection method when the pr ojector is in standby mode, make sure the Monitor Out function is turned on in the SYST EM SETUP: Advanced menu . See "Standby Settings" on page 45 for details. Connecting video sour ce devices Y ou need only connect the pr ojector to a video source de vice u sing jus[...]
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Page 19
Operation 19 Operation Star ting up the pr ojector 1. Plug the power cor d into the pr ojecto r and into a powe r outlet. T urn on the power outlet switch (wher e fitted). Check that the PO WER indicator light on the projector lights orange after power has been applied. Please use the original accessories (e.g. pow er cord) only with the device to [...]
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Page 20
Operat ion 20 Adjusting the pr ojected image Adjusting the pr ojection angle T o adjust the projector : 1. Press the quick-releas e button and lift the fr ont of the projector . Once the im age is positioned where y ou want it, release the quick-release button to lock the foot in position. 2. Scr ew the rear adjuster f oot to fine-tune the horizont[...]
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Page 21
Operation 21 Corr ecting k eystone K eystoning ref ers to the situation w here t he pr ojected image is notice ably wider at either the top or bottom. It occurs when the pr oj ector is not perpendicular to the screen. T o corr ect this , follow ONE of these steps: • Press / on the projector or remote control to displa y the K eystone corr ection [...]
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Page 22
Operat ion 22 Using the menus The projector is equipp ed with On-Scr een Display (OS D) menus for making various adjustment s and settings. The OSD screenshots below are f o r r eference on l y , and ma y differ from the actual design. Below is the ov erview of the OSD menu. The following example describes ho w to set the OSD language. 1. Press ME [...]
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Page 23
Operation 23 Securing the pr ojector Using a security cable lock The projector has to be installed in a safe pl ace to prev ent theft. Otherwise , pur chase a lock, such as the K e nsington lock, to secure the projector . Y ou can locate a K ensington lock slot on the rear side of the pr ojector . See item 22 on page 9 for details. A K ensington se[...]
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Page 24
Operat ion 24 If you f orget the passw ord If the passw ord function is activated, y ou will be ask ed to enter the six-digit password e ver y time you turn on the projector . If you enter the wrong passw ord, the passw ord error message as pictur ed to the right displa ys lasting for 3 seconds, and the INPUT PA S S W O R D message follows. Y ou ca[...]
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Page 25
Operation 25 Disabling the passw ord function T o disable passw ord protection, go back to the SYSTEM SETUP: Advanced > Security Settings > Change Security Settings menu after opening the OSD men u system . Pr es s MODE/E NTER. The message “INPUT P ASSW ORD” displa ys. Enter the current pass word. i. If the password is corr ect, the OS D [...]
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Page 26
Operat ion 26 2. Press to highlight Color Space Conversion and press / to select a suitable color space. This function is only available wh en the HDMI-input port is in use . Magnifying and sear ching for details If you need to find th e details on the pr ojected picture, magnify the picture. Use the direction ar ro w ke ys for navigatin g the pict[...]
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Page 27
Operation 27 About the aspect ratio • In the pictures b elo w, the black portions are inac tive ar eas and the white por tions ar e active areas. • OSD menus can be displayed on those unused black areas. 1. Auto : Scales an image pr opor tionally to fit the projector's nativ e resolution in its horizontal or vertical width. This is suitabl[...]
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Page 28
Operat ion 28 Optimizing the image Using W all Color In the situation wher e you ar e pr ojecting on to a colored surface such as a painted wall which ma y n ot be white, the Wall Color featur e can help correct the projected pictur e’ s colors to pre vent possible color difference betw een the sour ce and projected pictur es. T o use this functi[...]
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Page 29
Operation 29 6. Press to select a men u item to be ch anged and adjust the value with / . See "Fine-tuning the image quality in user modes" below for details. Fine-tuning the image quality in user modes According to the detected signal type and selected pictur e mo de, some of the below functions ma y not be available. Based on your needs[...]
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Page 30
Operat ion 30 Setting a prefer red color temperature T o set a pr eferr ed color temperature: 1. Highlight Color Temperature and select Warm , Normal or Cool b y pressi ng / on the projector or remote control. 2. Press to highlight Color Temperature Fine Tuning and pr ess MODE/ ENTER . The Color Temperatur e Fine Tuning page displays. 3. Press / to[...]
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Page 31
Operation 31 Please ref er to the illustration to the right for how the colors relate to each other . For example, if you select Red and set its range at 0, only pur e red in the projected picture will be selected. Incr easing its range will include red close to yellow and r ed close to magenta. 5. Press to highlight Saturation and adjus t its valu[...]
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Page 32
Operat ion 32 4. Press to h ighlight Timer Position and set t h e timer position by pressing / . 5. Press to highlight Timer Counting Directi on and select y o ur desir ed counting direction b y pr essing / . 6. Press to highlight Sound Reminder and decide if y ou want to activate sound reminder b y pressin g / . If you select On , a double beep so[...]
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Page 33
Operation 33 Hiding the image In order to dra w the audience's full attention to the pr esenter , you can use EC O BLANK on the projector or r emote control to hide the screen image. When this function is activated with an audio input connected, the audio can still be sheard. Y ou can set the blank time in the SYSTEM SETUP: Basic > Oper ati[...]
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Page 34
Operat ion 34 Adjusting the sound The sound adjustments made as below will ha ve an effect on the projector speak er(s). Be sure y ou hav e made a correct connect ion to the pr ojector audio input. See "Connection" on page 17 for how the audio input is connected. Muting the sound T o temporarily turn off the sound: 1. Press MENU/EXIT and [...]
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Page 35
Operation 35 Using the teaching templates The pr ojector provides sev eral preset patterns fo r various teaching purposes. T o activate the pattern: 1. Open the OSD menu and go to the DISPLAY > Teaching Temp late menu and press / to select Blackboard or Whiteboard . 2. Press / to choose the pattern y ou need. 3. Press MODE/ ENTER to activate the[...]
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Page 36
Operat ion 36 Shutting down the pr ojector 1. Press POWER or OFF and a confirmation message will display pr ompting you . If you don't respond in a f ew seconds, the message will disappear . 2. Press POWER or OFF a se cond time. The PO WER indicator light flashes orange, the projection lamp shuts do wn, and the fans will continue to run for ap[...]
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Page 37
Operation 37 Menu operation Menu system Please note that the on-screen displa y (OSD) menus var y according to the signal type selected and the projector model y ou are usin g. Main menu Sub-menu Options 1. DISPLAY Wall Co lor Off/Light Y ellow/Pink/Light Green/Blu e/ Blackboard Aspect Ratio Auto/Real/4:3/16:9/1 6:10 Keystone Position Phase H. Size[...]
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Page 38
Operat ion 38 Main menu Sub-menu Options 4. SYSTEM SETUP: Basic Presentation Timer Timer Period 1~2 40 minutes Timer Display Alwa ys/3 min/2 min/1 min/Ne ver Timer Position T op-Left/Bottom-Left/T op -Right/ Bottom-Right Timer Coun ting Direction Count Down/C ount Up Sound Reminder On/Off On / Off Language Projector Installation Fr ont T able/Rear [...]
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Page 39
Operation 39 Note that the menu items ar e available when th e projector detects at least one valid signal. If there is no equipment connected to the pr ojector or no signal detected, limited menu items are accessible. Main menu Sub-menu Options 5. SYSTEM SETUP: Advanced High Altitude Mode On/Off Audio Settings Mute On/Off Volume Power On/Off Ring [...]
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Page 40
Operat ion 40 Description of each menu Function Description Wall Color Corre cts the pr ojected picture’ s color when the pr ojection surface is not white. See "Using W all Color" on page 28 f or details. Aspect Ratio There are sev eral options to set the image' s aspect ratio depending on your input signal source. See "Select[...]
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Page 41
Operation 41 Function Description Teaching Template See "Using the teaching templa tes" on page 35 for details. Picture Mode Pre-def ined picture modes ar e provided so y ou can optimize your projector image set-up to su it your program type. See "Selecting a picture mode" on page 28 f or details. Reference Mode Selects a pictur[...]
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Page 42
Operat ion 42 Function Description Quick Auto Search See "Switching input signal" on page 25 for details. Color Space Conversion See "Changing Color Space" on page 25 f or details. Presentation Timer Reminds the presenter to finis h th e presentation within a certain time frame. See "Setting the presentation timer" on [...]
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Page 43
Operation 43 Function Description Operation Settings Direct Power On Allows the projector to turn on au tomatically once the power is f ed through the pow er cord. Signal Power On Sets whether to turn the projecto r directly on without pr essing POWER or ON when the pr o jector is in standb y mode and the signal is f eed thr ough the V GA cable . A[...]
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Page 44
Operat ion 44 Function Description High Altitude Mode A mode for operation in high altitude areas. See "Operating in a high altitude envir onment" on page 33 for detai ls. Audio Settings See "Adjusting the sound" on page 34 for details. Lamp Settings Lamp Mode See "Setting Lamp Mode" on page 48 for details. Reset Lamp [...]
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Page 45
Operation 45 Function Description Standby Settings Network Selecting On enables the function. The projector is able to pr ovide the network function when it is in standby mode. Monitor Out Selecting On enables the function. The pr ojector can output a V GA signal when it is in s tandb y mode and the COMPUTER-1 jack is corr ectly connected to device[...]
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Operat ion 46 Function Description Current System Status Source Shows the current signal source. Picture Mode Shows the s elected mode in the PICTURE menu. Lamp Mode Sh ows th e curre nt la mp mo de. Resolution Shows the nativ e resolution of the input signal. 3D Format Shows the cur rent 3D mode. Color System Shows input system format: NTSC, P AL,[...]
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Page 47
Maintenance 47 Maintenance Car e of the projector Y our projector needs little maintenance. The on ly thing y ou need to do on a r egular basis is to keep th e lens and case clean. Nev er remove an y parts of the projector except th e lamp. Contact y our dealer if other parts need replacing. Cleaning the lens Clean the lens whenev er you notice dir[...]
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Page 48
Maintenance 48 Lamp information Getting to know the lamp hour When the projector is in operation, the durati on (in hours) of lamp usage is automatically calculated by the built-in timer . T o obtain the lamp hour information: 1. Press MENU/EXIT a nd then pr ess / to highl ight the SYSTEM SETUP: Advanced menu. 2. Press to highlight Lamp Settings an[...]
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Page 49
Maintenance 49 Timing of r eplacing the lamp When the Lamp indicat or lights up r ed or a message appears suggesting i t is time to replace the lamp , please install a new lamp or consult your dealer . An old lamp ma y cause a malfunction in the pr ojector and in some instances the lamp ma y explode . Go to http://lamp .benq.com for a r eplacement [...]
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Page 50
Maintenance 50 Replacing the lamp • T o reduce the ri sk of electrical shock, alwa ys turn the projector off and disconnect the power cor d before changing the l amp. • T o reduce the risk of sev e r e burns, a llow the project or to cool for at least 45 minutes befor e r eplacing the lamp. • T o reduce the risk of injuries t o fingers and da[...]
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Page 51
Maintenance 51 7. Use the handle to slowly pull the lamp out of the projector . • Pulling it too quickly ma y cause the lamp to break and scatter brok en glass in the projector . • Do not place the lamp in locations where water might splash on it, chil dr e n can re ach it, or near flammable materials. • Do not insert y our h ands into the pr[...]
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Page 52
Maintenance 52 14. Connect the pow e r and r estar t th e projector . Do not turn the power on with the lamp cover r emoved. Resetting the lamp timer 15. After the startup logo , open the On-Sc reen Displa y (OSD) menu. Go to the SYSTEM SETUP: Advanced > Lamp Settings menu. Press MODE/ENTER . The Lamp Settin gs page displa ys. Highlight Reset La[...]
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Page 53
Maintenance 53 Indicators Light Status & Description Po w e r e v e n t s Orange Off Off Stand-by mode. Green Flashing Off O ff P owering up . Green Off Off Normal operation. Orange Flashing Off O ff Normal po wer -down cooling Red Off Off Download Green Off Red CW star t fail Red Flashing Off Off Scaler shutdown fail (data aboard) Red Red Off [...]
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Page 54
Troubleshooting 54 T r oubleshooting The projector does not turn on. No picture Blurr ed image Remote contr ol does not work The passw ord is incorrect Cause Remedy There is n o pow er from the pow er cord. Plug the po wer cor d into the A C power jack on the pro jector , and plug the po wer cord into th e power outlet. If the power outlet has a sw[...]
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Page 55
Specificatio ns 55 Specifications Pr ojector specifications All specifications ar e subject to change without notice . Optical Resolution (MX818ST/MX819ST) 1024 x 768 XGA (MW820ST) 1280 x 800 WXGA Display system 1-CHIP DMD Lens F/Number F = 2.6 Lamp 190 W lamp Electrical Power supply AC100–240V , 2.8 A, 50-60 Hz (Automatic) Power consumption 280 [...]
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Page 56
Specifications 56 Dimensions Ceiling mount installation 232.6 114.4 62 62 Unit: mm 287.3 445.95 397.90 364.40 83.38 141.88 232.6 123.0 78 287.3 207.6 77 76.5 34.5 199.6 Ceiling Mount screw: M4 (Max L = 25 mm; Mi n L = 20 mm) Unit: mm[...]
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Page 57
Specificatio ns 57 W a ll mount installation Minimum installation r equirements Computer Resolution : XGA Image Resolution : XGA Diagram Reference SMAR T Board 660 Smart Board 680 Promethean ActivBoard 164 Promethe an ActivBoard 178 RM ClassBoard2 77.5 Hitachi StarBoard FX-63 StarBo ard FX-77 Image Diagonal (inches) D6 4 7 7 6 4 7 8 7 8 6 3 7 7 Ima[...]
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Page 58
Specifications 58 Computer Resolution: WXGA Imag e Resolution: WXGA Diagr am Refer ence SMAR T Board 685 Promethean ActivBoard 387 Hitachi FX-TRIO- 88W Hitachi FX-DUO- 88W Imag e Diagonal (inches) D8 7 8 7 8 8 8 8 Imag e Height (mm) H 1171 1171 1181 1181 Imag e Width (mm) W 1874 1874 1887 1887 Distance from floor to bottom of image (mm) f 900 900 9[...]
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Page 59
Specificatio ns 59 Minimum Ceiling Height (mm) = f + H + b + 60 + 274+ c • The dimensions are ba sed on the BenQ wall mo unt (P/N: 5J.J4R10.001). • All measurements ar e approximat e and ma y vary f r om the actual sizes. BenQ recommends that if y ou intend to permanen t ly install the projector , you shou ld physically test the projection size[...]
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Page 60
Specifications 60 Timing char t Suppor ted timing f or PC input • *Supported timing for 3D signal with Frame Sequential , Top Bottom and Side by Side formats. **Suppor ted timing fo r 3D signal with Frame Sequential format. ***Supported timing for 3D signal with Top Bottom and Side by Side formats. Resolution Mode Ve r t i c a l Fr equency (Hz) H[...]
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Page 61
Specificatio ns 61 • The timings showing above ma y not be su pported due to EDID file and VGA graphic card limitations. It is possible that some timings cannot be chosen. Suppor ted timing f or HDMI (HDCP) input • *Supported timing for 3D signal with Frame Sequential , Top Bottom and Side by Side formats. **Suppor ted timing fo r 3D signal wit[...]
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Page 62
Specifications 62 *Supported timing f or 3D signal with Frame Sequ ential forma t. **Supported timing f o r 3D signal with Frame Packing and Top Bottom formats. ***Supported timing f o r 3D signal with Side by Side format. Suppor ted timing f or Component-YP b P r input • * Supported timing f or 3D signal with Frame Sequential for mat. • Displa[...]
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Page 63
Specificatio ns 63 Suppor ted timing f or Video and S-Video inputs * Supported timing for 3D signal wit h Frame Sequential fo rmat. Video mode Horizontal Freq uen cy ( kHz ) Ve r t i c a l F r e q u e n c y (Hz) Color sub-carrier Fr equency (MHz) NTSC* 15. 73 60 3.58 P AL 15.63 50 4.43 SECAM 15.63 50 4.25 or 4 .41 P AL-M 15.73 60 3.58 P AL-N 15.63 [...]
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Page 64
Warranty and Co pyright information 64 W arranty and Cop yright information Limited warranty BenQ warrants this pr oduct against any de fects in material an d workman s hip , under normal usage and storag e. Proof of pur chase date will be required with an y warranty claim. In the ev ent this product is found to be defective within the war r an ty [...]