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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of BenQ W20000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of BenQ W20000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of BenQ W20000 should contain:
- informations concerning technical data of BenQ W20000
- name of the manufacturer and a year of construction of the BenQ W20000 item
- rules of operation, control and maintenance of the BenQ W20000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BenQ W20000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BenQ W20000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BenQ service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BenQ W20000.
Why one should read the manuals?
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Table of contents for the manual
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Page 1
W20000/W5000 Digital Pr ojector H ome C inema Ser ies Us e r M a n u a l W e lc ome W20000-en.book Page 1 Monday, October 2 2, 2007 3:35 PM[...]
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Page 2
2 Table of contents English Ta b l e o f c o n t e n t s Important safety instructions ..... 3 Overview ........... ........................... 6 Shipping contents .................................. 6 Remote control batteries ....................... 6 Remote control operation ..................... 6 Projector features ..............................[...]
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Page 3
3 Important safety instructions English Thank you for y our purchase of this quality BenQ video projector! It has been designed to pr ovide you with an enjoy able home theater viewing experience. For the be st result s, ple ase re ad th is manu al t hroug h ca reful ly as it is your guide thr ough the control menus and operation. Impo r tant safet [...]
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Page 4
4 Important safety instructions English 5. Do not block the ventilation hole s while the projector is on (even in standby mode): - Do not cover the projector with any item; - Do not place the projector on a blanket, bedding or any other soft surface. 6. In areas where the mains power supply voltage may fluctuate by ± 10 volts, it is recommended th[...]
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Page 5
5 Important safety instructions English 13. Never attempt to replace the lamp assembly until the projector h as cooled down and i s unplugged from the power suppl y . 14. When you think service or repair is required, take the projector only to a suitably qualified technician. 15. Do not attempt to disassemble this projector . There are dangerous hi[...]
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Page 6
6 Overview English Ov er view Shipping contents The projecto r is shipped with the cables required f or co nnection to video equipment. Some of the items ma y not be available d epending on your region of purc hase. Please check with your place of pur chase. Some of the accessories may vary fro m region to region. The warranty card and safety manu [...]
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Page 7
7 Overview English Pr ojec tor featur es • F ull HD compatible The projector is c ompatible with Standard De finition TV (SDTV) 480i, 480p, 576i, 576p , and High Definition TV (HDTV) 720p, 1080i and 1080p formats, with the 1080p format pro viding a true 1:1 image repr oduction. • H igh pic ture quality The projector pr ovides exc ellent picture[...]
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Page 8
8 Overview English Proj e c tor ex ter i or v iew Fr ont and upper side vi ew R ear v iew U nder and side v iew Connector panel See "Connecting with video equipment" on page 16 for c onnection details. 1. Rear IR sensor 2. Control panel (See "Control panel" on page 9 for details.) 3. Dust filter g rill (cool air intake) 4. Fr on[...]
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Page 9
9 Overview English Contr ols and functions Contr ol panel 7. K eystone / Left-arrow button Ke y st on e / R i g h t - ar r o w b u t to n Man ually corrects dist orted pictures resultin g from an angled pr ojection. See "Correcting picture distortion" on page 23 for details. W hen the on-screen men u is activated, mov es the selection to [...]
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Page 10
10 Overview English R emote contr ol 7. Arrow butt ons (Left , Up , Right , Down ) Mo ves the current On-Screen Display (OSD) menu selection in the dir ection of the arro w being pressed when the OSD menu is activated. See "U sing the me nus" on page 20 for details. Adjusts the motorised vertical lens by moving the image upwards or downwa[...]
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Page 11
11 Positioning your projector English Po s i t i o n i n g y o u r p r o j e c t o r Choosing a location Y our projector is desig ned to be installed in one of four possible installation lo cations: 1. Floor in front of screen; 2. Ceiling in front of screen; 3. Floor at rear of screen; or 4. Ceiling at rear of screen. Y our room layout or personal [...]
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Page 12
12 Positioning your projector English O btaining a preferred pr ojected image size The distance from the pr ojector lens to the screen, th e zoom setting, and the video format each factors in the projected image size. The projecto r should always be plac ed horizontally le vel (lik e flat on a table), and positioned directly perpendicular (90° rig[...]
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Page 13
13 Positioning your projector English Ho w to determine the position of the projecto r for a g iv en screen size 1. Determine the aspect ratio of your screen, 16:9 or 4:3? 2. Re fer to the table and find the closest match to y our screen size in the left columns labelled "Screen Dimensions" . U sing this value, look across this row t o th[...]
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Page 14
14 Positioning your projector English Pr ojection dimensions Ref er to "Dimens ions" on page 49 for the cent er of lens dimensions of this projector before calculating the appr opriate pos ition. Installation for a 16:9 ratio screen 16:9 (widescreen) ratio screen dimension table * See the pictures of "Shifting the projection lens ver[...]
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Page 15
15 Positioning your projector English Installation for a 4:3 ratio screen The illustrations and table belo w are pr ovided for those users who alr eady hav e 4:3 aspect ratio screens or intend to purc hase 4:3 aspect ratio screens to view 16:9 ratio pr ojected images. 4:3 (standard) ratio scr een dimension table * See the pictures of "Shifting[...]
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Page 16
16 Connecting with video equipment English Connecting w ith v ideo equipment Y ou can connect the project or to any type of v ideo equipment, such as a V CR, DVD playe r , digital tuner , cable or satellite decoder , v ideo game console or dig ital camera. Y ou can also connect it to a desktop or laptop PC or Apple M acintosh system. H owev er , it[...]
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Page 17
17 Connecting with video equipment English Connecting HDMI devices Y ou should use an HDMI cable when making co nnection between the pr ojector and HDMI devices. Y ou should also connect the separate audio cable to a suitable audio amplifier . Connecting R GBHV dev ices U se a RGBHV video cable with 5 BNC male connectors for conn ection. Be sure to[...]
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Page 18
18 Connecting with video equipment English Connecting S-V ideo or v ideo dev ices Y ou need only connect S-V ideo or c omposite V ideo cable fr om the same dev ice, never both at the same time. Y ou should also connect the separate audi o cable to a suitable audio am plifier . If you have already made a C omponent Video connection between t he proj[...]
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Page 19
19 Using the projector English U sing the projector Preparations 1. Plug in and turn all of the connected equipment on. 2. If not alread y in, plug the supplied power cable int o the AC in let on the rear of the pr ojector and turn on the power switch. 3. Plug the po wer cable into a wall socket and turn the wall switch on. Tu r n i n g t h e p r o[...]
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Page 20
20 Using the projector English U sing th e menus The projector is equipped with multilingual On-Scree n Display (OSD) menus for making various adjustments and settings. Below is the ov er view of the OSD menu. T o use the OSD menus, please set the OSD men u to your familiar l anguage first. Fine-tuning the image size and clarit y Picture Mode Load [...]
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Page 21
21 Using the projector English Securing the projector U sing a secur it y cable lock The project or has to be installed in a safe place to pr event st ealing. If not, pur chase a lock, lik e K ensington loc k, to secure the projector . Y ou can locate a Ke nsington lock slot on the rear side of the proj ector . See item 12 on page 8 for details. A [...]
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Page 22
22 Using the projector English Entering the password r ecall procedure 1. Pr ess and hold PRESET MODE on the projector or PRESET on the remote c ontrol for 3 seconds. The pr ojector wil l display a c oded number on the screen. 2. W rite down the number and turn off your pr ojector . 3. Seek help from the local BenQ serv ice cent er to decode the nu[...]
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Page 23
23 Using the projector English Ad j u s t i n g t he pr o j e c t e d i ma ge A djusting the projection angle There are f our adjuster feet on the bottom of the pr ojector . These can be used if necessary to change the projection angle. Screw the feet in or out as appropriate to aim and level the projection angle. If the screen and the pr ojector a[...]
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Page 24
24 Using the projector English U sing the preset and user modes Selecting a preset mode The projector is pr eset w ith several pre-defined picture modes so that you can choose one to suit y our operating envir onment and input sourc e picture ty pe. T o se lect a picture mode that suits y our need: • U sing the remote control 1. Pr ess PRESET rep[...]
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Page 25
25 Using the projector English Setting the U ser 1/User 2/U ser 3 mode There are thr ee user-definable modes if the current availa ble pictur e modes are not suitable for your need. Y ou can use one of the picture modes (ex cept the selected U s er mode) a s a starting point and cust omize the settings . 1. In the Picture -- Basic menu, highlight P[...]
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Page 26
26 Using the projector English Fine-tuning the picture quality No matter what picture mode you ha ve selected, you are ab le to fine-tune those settings to fit every presentation purpose. Those adjustments will be sav ed to the preset mode you ar e at when you exit the OSD menu. Ad justing Brig htness Hi ghligh t Brightness in the Picture -- Basic [...]
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Page 27
27 Using the projector English A dvanc ed picture q ualit y co ntrols There ar e more advanc ed functions in the Pictur e -- Advanc ed menu to be adjusted to y our prefer ence. T o save the settings, just press MENU to leav e the OSD menu. Setting Black Level Hi ghligh t Black Level and press / on t he proj ecto r or rem ote con trol to select 0 IR[...]
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Page 28
28 Using the projector English Setting a prefe rred co lor temperatur e T o se t a preferred c olor temperature: 1. Highlight Co lor T emperature and select User 1 , Use r 2 , or U ser 3 by pressing / on the projector or r emote control . 2. Pr ess to highlight Color T emperature U ser_ Fine T uning and press ENTER . The Color T emperature User_ Fi[...]
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Page 29
29 Using the projector English Ad justing Bril liant Color This feature utilizes a new color -pr ocessing algorithm and system level enhancemen ts to enable higher brightness while pro viding truer , more vibrant colors in pictur e. When set t o " Off ", Brilliant Color is disabled. Selecting a Gamma setting Hi ghligh t Gamm a Selection a[...]
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Page 30
30 Using the projector English Selectin g the as pect ratio The "aspect ratio" is the ratio of the image w idth to the image height. Digital TV is usually in 16:9 ratio, which is the default for this projector , and most analog TV sig nals and DVDs are in 4:3 ratio . W ith the advent of digital signal proc essing, dig ital disp lay dev ic[...]
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Page 31
31 Using the projector English 5. Rea l : This setting displays the image in a one-t o-one pixel mapping without al teration or resize in the centre of the projection. This is mo st suitable for use with PC and R GBHD sourc e inputs. The black portions are inactive areas and the white portions are acti ve areas. OSD menus can be displayed on those [...]
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Page 32
32 Using the projector English Displaying more than one image sour ce sim ultaneously Y our projector is capable of displ aying pictures simult aneously fr om two input sourc es, which can be used t o enhance y our presentation in an inte resting way . Ensure the signals you want to displa y are correctly connect ed to the pr ojector . T o di splay[...]
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Page 33
33 Using the projector English Cr eating your o wn star tup screen In addition to selecting the projector pre set star tup sc reen from among BenQ log o or Blue screen, yo u can make your own startup screen that is a picture projected fr om your compute r or v ideo source. T o create y our own startup screen, project the pictur e yo u want t o use [...]
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Page 34
34 Using the projector English Tu r n i n g t h e p o w e r o f f T o tur n the projector o ff, press POWER ( ) on the projector or remote control and a warning message appears. Press POWE R again. • The P ower indicat or ligh t flashes orange and the fans run for about two min utes to c ool the lamp . The projector will not respond t o any comma[...]
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Page 35
35 Using the projector English On-Screen Displa y (OSD) menus On-Screen Displa y (OSD) struc ture Please not e that the on-scr een displa y (OSD) men us vary accor ding to the signal ty pe select ed. Main menu Sub-menu Options Picture - - Basic Picture Mode Cinema/Dynamic/S tandard/U ser 1/User 2/User 3 Load Settings From Brightness 0–100 Contras[...]
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Page 36
36 Using the projector English No te that the menu it ems are available when the projector d etects at least one valid signal. If there is no equipment connected t o the projector or no signal detected, limited menu items ar e accessible. The default values listed in this man ual, especially on pages 37 - 39 , are for r eference only . The y may va[...]
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Page 37
37 Using the projector English Picture -- Basic menu Picture -- A dvanced men u FUNCTION (default sett ing/value) DESCRIPTION Picture Mode ( Cinema ) Pre-defin ed picture modes are provided so y ou can optimize y our project or picture set-up to suit y our program ty pe. See "Selecting a preset mode" on page 24 for details. Load Settings [...]
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Page 38
38 Using the projector English Displa y menu Syst em Setup menu IRIS See "Adjusting c ontr ast ratio v ia IRIS" on page 29 for details. Lens Shif t See "Shifting the projection lens vert ically" on page 12 for details. FUNCTION (default setti ng / value) DESCRIPTION Aspect Ratio ( Anamorphic ) There ar e several options to set t[...]
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Page 39
39 Using the projector English Ad vanced S etup menu Menu Settings Men u D i s p la y Ti m e (15 sec) Sets the length of t ime the OSD w ill remain active after your last key press. The range is from 5 to 30 seconds in 5-sec ond increments. Men u Pos i t i o n (Center) Sets the On-Screen Display (OSD) men u position. Input Source Se l e ct s a n i [...]
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Page 40
40 Using the projector English Info rmation men u This menu shows you the cur rent operat ing status of the projec tor . Some picture adjustment s are available only when cert ain input sources are in use. Unavailable adjustments are not shown on the screen. ISF The ISF calibration menu is password pr otected and only accessible b y authorized ISF [...]
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Page 41
41 Additional information English A d ditional information Care of the pr ojector Y our projector needs little maintenance. The only thing y ou have to do on a regular basis is keep the lens clean and clean or r eplace the air filt er . N ever r emove an y part s of the projecto r exc ept the lamp or the air filter . Contact your d ealer or local B[...]
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Page 42
42 Additional information English T o clean the filter 1. Shut do wn the projector if turned on and wait until the fans stop running. 2. Release the bottom edge of the filter co ver (right side of projector) b y gently pulling the tabs on the lower ends of the panel (as illustr ated). 5. Use a small vacuum cleaner (designed for computers and other [...]
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Page 43
43 Additional information English Lamp information Getting to kno w the lamp hour Whe n the projector is in operation, the duration (in hours) of lamp usage is automatically calculated b y the built-in timer . The method of calculating the equivalent lamp hour is as follows: Equivalent lamp hour = 1 (hours used in Whi s p e r mode) + 3/2 (hours use[...]
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Page 44
44 Additional information English T iming of replacing the lamp Wh en the Lamp indicator lights up red or a message appears suggesting it is time to replace the lamp , please install a new lamp or consult your deal er . An old lamp may cause a malfunction in the pr ojector and in some instances the lamp ma y explode. The Lamp indicator light and T [...]
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Page 45
45 Additional information English 1. T urn the power o ff and disconnect t he projecto r from the wall socket. T urn off all c onnected equipment and disconnect all other cables. See "T urn ing the power off " on page 3 4 for details. 2. Slig htly lift the projector up . Loosen the screws on the lamp cov er (located on the left side). 3. [...]
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Page 46
46 Additional information English Re setting the lamp timer Do not reset the lamp tim er if the lamp has not been rep laced as this could cause dam age. 1. After the startup logo , press MENU and then pr ess / until the Adv a n ce d Se t u p me nu i s high light ed. 2. Pr ess to highlight Lamp and press ENTER . The Lamp page displays. 3. Highlight [...]
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Page 47
47 Additional information English Ind ic a tors There ar e three indicators which sho w the status of the pr ojector . Check the follo wing for infor mation about the indicator lights. If ther e is anything wrong, turn the projector off and contact y our dealer . When the pr ojector is in a normal state, ... When the pr ojector is in an abnormal st[...]
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Page 48
48 Additional information English T r oubleshooting Problem Cause Remedy The project or does not turn on. There is no power fr om the power cable. Plug the power cable into the A C inlet on the rear of the projecto r , and plug the pow er cable into to the po wer outlet. If the powe r outlet has a switch, make sure that it is switched on. (See page[...]
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Page 49
49 Additional information English Specifications All specifications are subject to change without notice. Dimensions 492 x 180 x 420 mm (W x H x D) U nit: mm Optical Proj ec ti on s yste m Single-chip DLP TM system. DMD chip 0.95" DLP (1920 x 1080) Lens F=2.4 to 2.7, f=38.87 to 46.63 mm Proj ec ti on sc ree n s iz e 41" to 300" Lamp [...]
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Page 50
50 Additional information English Timing c hart Supported timing for R GBHV input (Analog or Digital PC sig nals) Format Resolution Refresh rate(Hz) H. Freq.(KHz) Pixel F req.(MHz) 720 x 400 720 x 400 7 0 31.469 28.3 22 85 37.9 35.5 640 x 480 640 x 480 60 31.469 25.175 72 37.861 31.5 75 37.5 31.5 85 43.269 36 800 x 600 800 x 600 50 31.3 32.051 56 3[...]
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Page 51
51 Additional information English Supported timing for HDMI input Supported timing for EDTV and HDTV (via Component and R GBHV inputs) Supported timing for V ideo and S-V ideo inputs Format Resolution Refresh rate(Hz) H. Freq.(KHz) Pixel F req.(MHz) 480/60i 720 x 487 59.94 15.734 13.5 480/60p 720 x 4 83 59.94 31.469 27 576/50i 720 x 576 5 0 15.625 [...]
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Page 52
52 Warranty and Copyright information English W arra nty and C o p yrigh t i nf o rma ti o n Wa r r a n t y BenQ warrants this product against any defects in mate rial and workmanship , under normal usage and storage. Pr o of o f p u rc h a s e d a te w il l b e r e qu i r e d w i t h a ny w a r r a n t y c l a i m. I n t h e e ve n t t h i s pr o [...]
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Page 53
53 Regulation statements English R egulation statements FCC statement (for U nited States users) This equipment has been tested and f ound to comply with the limits for a Class B digital device, pursuant to P art 15 of the FCC R ules. These limits are designed to pr ovide reasonable prot ection ag ainst harmful interference in a residential install[...]