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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of BenQ W500, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of BenQ W500 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of BenQ W500. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of BenQ W500 should contain:
- informations concerning technical data of BenQ W500
- name of the manufacturer and a year of construction of the BenQ W500 item
- rules of operation, control and maintenance of the BenQ W500 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BenQ W500 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BenQ W500, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BenQ service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BenQ W500.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the BenQ W500 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
W500 L CD P r ojector Ho m e E n t e r t a i n m e n t S e r i e s Us e r M a n u a l W e lc ome[...]
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Page 2
2 Table of contents English Ta b l e o f c o n t e n t s Important safety instructions .. ......................................................... .................. 5 Introduction ...... ................................................................................ .................. 8 Projector featu res .......................................[...]
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Page 3
3 Table of contents English Speeding up the process of source search .................................................................. 26 Adjusting the projected image .................................................................. 26 Adjusting the projection angle ................................................................................[...]
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Page 4
4 Table of contents English Indicators .................................................................................................................... .4 7 Troubleshooting ...... ................................................................................ ............ 49 Specifications ........... ..........................................[...]
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Page 5
5 Important safety instructions English Important safet y instructions Y o ur BenQ project or is designed and tested to meet th e latest standards for safet y of information technolog y equipment. Ho wever , to ensure safe use of this pr od uct, it is impor tant that yo u follow the instructions mentioned in this manual and marked on the product. S[...]
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Page 6
6 Important safety instructions English Safety instruct ions (continued) 5. Do not block the ve ntilation holes whilst the projector is on (e ven in standby mode): - Do not co ver the projector with an y ite m; - Do not place th e projector on a blanket, bedding or any other soft surface. 6. In areas wher e the mains powe r supply vo ltage may fluc[...]
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Page 7
7 Important safety instructions English Safety instructions (continue d) 12. Nev er attempt to replace the lamp assembly until the projector has c ooled down and is unplugged from the power supply . 13. Do not attempt to disassemble this projector . There are dange rous high voltages inside whic h may cause death if y ou should come into co ntact w[...]
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Page 8
8 Introduction English I ntr od uction Proj e cto r f ea tu res The projector int egr ates high-performance optical engine projection and a user -friendly design to deliver high reliability and ease of use. The project or offers the follo wing features. • Three-panel L CD system to deli ver superior brig htness, color saturation and color depth ?[...]
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Page 9
9 Introduction English Shipping co ntents The projector is shipped with the cables required for c onnection to a video and PC equipment. Some of the items ma y not be available depe nding on your region of purc hase. Please check with your plac e of purchase. Standard ac cessories Some of the accessories may vary fro m region to region, and may dif[...]
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Page 10
10 Introduction English Proj ec tor exte ri or v ie w Fr ont and upper side Re ar s i de See "Connection" on page 19 for connection details. U nder side 1. External co ntrol panel ( See page 11 for d etails) 2. V ent (heated air exhaust) 3. Focus and Zoom adjustment 4. Front IR sensor 5. Projection lens 6. Inlet (cool air intake) 7. Len s[...]
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Page 11
11 Introduction English Contr ols and functions Pr ojector 1. Focus ring Adjusts the focus of the projected image. See "Fine- tuning the image size and clarit y" on page 26 for details. 2. Zoom ring Adjusts the siz e of the image. See "Fine-tuning the image size and clarit y" on page 26 for details. 3. POWER T urns the projector[...]
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Page 12
12 Introduction English Remo te cont rol 1. PO WER T urns the projector on or off. See pages 23, 34 and 47 for details. 2. Sourc e buttons (COM P1, COMP2, VIDEO , HDMI, D-SUB, S-VIDEO) Selects an input source for displa y . See "Switching inpu t signal" on page 25 for details. 3. Aspect butt ons (AN A (Anamorphic), 4:3, LB (Letterbo x), W[...]
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Page 13
13 Introduction English R eplacing the remote c ontrol batteries 1. T o open the battery cov er , turn the remote control over to v iew its back, push on the finger grip on the cover and slide it down in the direction of the arrow as ill ustrated. The cov er will slide off. 2. Remo ve an y existing batteries (if necessary) and install two new AAA b[...]
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Page 14
14 Positioning your projector English P osit ioning y o ur pr ojector Choo sing a loc ation Y o ur projector is designed to be installed in one of four possible installation locations: 1. Floor in front of screen; 2. Ceiling in fr ont of screen; 3. Floor at rear of scr een; or 4. Ceiling at rear of scree n. Y o ur room la yout or personal pr eferen[...]
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Page 15
15 Positioning your projector English Ob taining a pr eferred projected picture siz e The distance from the pr ojector lens to the screen, th e zoom setting, and the video format each factors in the projected image siz e. BenQ has pr ovided separate tables of dimensions for both 1 6:9 and 4:3 screen ratios to assist you in determining the ideal loc[...]
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Page 16
16 Positioning your projector English column is 4356 mm. Looking across this r ow sho ws that a 3048 mm (30.48 m) scr een is requir ed. If y ou can only obtain imperial sized screens, the screen size is 10' (120") diagonally . Installation for a 16:9 ratio screen 16:9 (widescreen) r atio screen dimension table Screen Dimensions Dist ance [...]
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Page 17
17 Positioning your projector English Installation for a 4:3 ratio screen 4:3 (standard) ratio screen dimension table There is 3% tolerance among t hese numbers in the above two tables due to optical compon ent variations. BenQ recommend s that if you intend to perman ently inst all the projector , you should physically test the projection size and[...]
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Page 18
18 Positioning your projector English Shifting the projection lens The lens shift lever at the fr ont side of the projector p rovides flexibili ty for installing your projector . It allows the projector to be positioned off axis from screen center . The lens shift (offset) is expressed as a percentage of the pr ojected image height or w idth. It is[...]
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Page 19
19 Connection English Conn ec ti on Y o u can con nect the projector to an y ty pe of video equipment, such as a V CR, DVD pla yer , digital tuner , cable or satellite dec oder , v ideo game console or digital camera. Y ou can also connect it to a desktop or laptop PC or Apple M acintosh system. The projector can be connected to m ultiple video equ[...]
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Page 20
20 Connection English Connecting Video sour ce dev ices Y o u can c onnect your p rojector t o various Video source devices that pr ovide an y one of the following output sockets: •H D M I • Component V ideo •S - V i d e o • Video (composite) Y o u need only conn ect the projector to a V ideo source device using just one of the abov e conne[...]
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Page 21
21 Connection English The final co nnection path should be like that shown in the following diagram: • It is not recommended to establish the connectio n via a DVI to HDMI cable. The weight of the DVI to HDMI adapter may be pulling down on the HDMI port, causing it to becom e loose over time. • If the selected video imag e is not displayed afte[...]
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Page 22
22 Connection English Connecting an S-v ideo or a c omposite V ideo source dev ice Examine your V i deo sourc e device to determine if it has an unused S-Video or c omposite V ideo output sock et ava ila ble : • If so , you can c ontinue with this p rocedur e. • If not, you will need to reassess which method y ou can use to connect to the devic[...]
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Page 23
23 Using the projector English U sing the project or Star t up 1. Plug the power co rd into the projec tor and int o a wall socket. T urn on the wall socket switch (where fitted). Check that the P ower indicator on the projector lights orange after power has been applied. The power cable used in the illustratio n may look different to the power cab[...]
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Page 24
24 Using the projector English U tilizing the passwor d function For security purposes and to help prevent unauthorized use, the pr ojector includes an option for setting up password security . The passw ord can be set through the On-Screen Displa y (OSD) menu. F or details of the OSD menu operation, please r efer to "U sing the menus" on[...]
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Page 25
25 Using the projector English Changing the passwor d 1. Open the OSD menu and go to the Adv a nc ed S et up > Pass wo rd menu. P ress ENTER . 2. Highlight Change Passwor d . Press ENTER . 3. The message 'INPUT CURRENT P ASSW ORD' displays. Enter the old passwor d. i. If the passwor d is correct, another message 'INPUT NEW P ASSW [...]
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Page 26
26 Using the projector English Speeding up the proc ess of sourc e search Y o u can speed up the process of sourc e se arch by blocking source(s) not in use. 1. Go to the Ad vanced Setup > Sour ce Block menu and press ENTER . 2. Highlight the input source with c Up or d Down . 3. Decide whether to Search or Skip it during input signal detection [...]
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Page 27
27 Using the projector English • Press one of the Keysto ne/Arrow buttons ( / , / , / , / ) on the projector or r emote co ntrol to displa y the 2D K eystone co rrection page. Pr ess the button whose k eystone ic on is similar to the adj ustment you ar e about to mak e. For example, the Up button ( / ) will widen the uppe r side and reduce the bo[...]
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Page 28
28 U si ng t he pr oj ect or English T o correct the image's shape, y ou can perform the following steps. 1. Pr ess MENU on the pr ojector or r emot e contr ol. Go to the Displa y > K eystone me nu and high ligh t Pincushion Correction . 2. Press e Left or f Right repeatedly to adjust the image until y ou are satisfied with the shape. The v[...]
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Page 29
29 Using the projector English Setting the U ser 1/U ser 2/U ser 3 modes There ar e three user -definable modes if the current a vailable picture modes are not suitable f or your need. Y ou can use one of the picture modes (ex cept the U ser 1/2/3) as a starting point and customize the settings. 1. Go to the Picture--Basic > Picture M ode menu. [...]
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Page 30
30 Using the projector English In the pictures below, the black portions are inactive areas and t he white portions are active areas. The Anamorphic set ting stretches and resizes linearly , except that it treats the v ertical and horizontal di mensions independently . It stretches the height of the source image until it reac hes the full project e[...]
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Page 31
31 Using the projector English Ad justing picture clarity 1. Go to the Picture--Ad vanced m enu and hi ghligh t Clarity Control . 2. Pr ess ENTER . 3. Pr ess c Up or d Down to highlight one of the following functions and pr ess e Left or f Right to a djust the setting. • N oise Reduction : R educes electrical image noise. The higher the setting ,[...]
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Page 32
32 Using the projector English Color management In most installation situations, color management will not be necessar y , such as in classroom, meeting room, or lounge room situations where lights remain on, or where building e xternal windows allow da ylight into the room . Only in permanent installations with contro lled lighting levels suc h as[...]
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Page 33
33 Using the projector English Oper ating in a hig h altitu de en v ironment W e reco mmend that you use the High Altitude M ode when y our en vironment is higher than 3 200 feet abov e sea level, or is hotter than 40°C. T o activate High Altitude Mode: 1. Pr ess MENU to turn the OSD menu on and pr ess e Left or f Right to s elec t Ad vanced Setup[...]
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Page 34
34 Using the projector English P ersonalizing the projecto r menu displa y The On Screen Displa y (OSD) menus can be set accor ding to your pr efere nces. These settings d o not affect the projection settings, operat ion, or performance. • Language in the Sys tem Se tup menu sets your familiar language for the on-scr een menus. • Y ou can selec[...]
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Page 35
35 Menus English Me n u s On Screen Displa y (OSD) st ructure Picture--Basic Picture Mode Dynamic Load Settings From Dynamic Cinema Brightness Cinema S tandard Contrast S tandard P hoto Color Photo User 1 Tint User 1 User 2 Sharpness User 2 User 3 Reset Picture Settings User 3 Rename User Mode Noise Reduction Lamp Native Detail Enhancement Warm Lum[...]
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Page 36
36 Menus English If there is no equipm ent connected or no signal detect ed, limited menu items are accessib le. Us i n g t h e m e n u s The projector is equipped with on-screen display (OSD ) menus for making various adjustments and setting s. There are 17 differ ent menu languages. See page 39 for more details. Below is the ov erv iew of the Eng[...]
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Page 37
37 Menus English Picture--Basic menu The Picture--Basic menu allows y ou to adjust the finer details of the projected image quality . Before making adjustments, you are suggested to choo se a desired pictur e mode in this men u which has set some certain values in orde r to meet different lighting envir onment and presentation purposes. FUNCTION (d[...]
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Page 38
38 Menus English Picture--A d vanced menu The Picture--A dvanced menu allows you to adjust the finer details of the projected image quality . Displa y menu U se this men u to set the wa y that the pr ojector displa ys the picture. FUNCTION (default setting / va lue) DESCRIPTION Black Level (0 IRE) See "Setting black level" on page 30 for [...]
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Page 39
39 Menus English S ystem Setup men u This menu c ontains items nec essar y for basic image setup. Pan (Central) Displa ys the Pa n page for searching the details of the pr ojected image by using the directional arro w buttons on the projector or remote c ontro l after the image is magnified. See "Searching for details on the projected image&qu[...]
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Page 40
40 Menus English A dvanced Setup menu FUNCTION (default setting / value) DESCRIPTION Lamp Settings • L amp P ower (N ormal): Pre ss e Left or f Righ t on the projector or re mote con trol to se t No rm a l or Ec onomic as the power type of your pr ojection. Us i n g Eco mode r educes system n oise and reduc es power c onsumption by 20%. If this m[...]
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Page 41
41 Menus English Info rm at ion menu Reset All Sett ings Returns all settings to the factory preset values. The following settings will still remain: Phase, Projecto r Position, Language, Password and Hi gh Altitude Mode. FUNCTION (default setting / value) DESCRIPTION Source Shows the current si gnal source. Picture Mode Shows the selected mode in [...]
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Page 42
42 Maintenance English Ma i n te n a nc e Care of the proje ctor Y o ur project or needs little maintenance. The only thing y ou have to do on a regular basis is k eep the lens clea n and clean or r eplace the ai r filter . Nev er remo ve an y part s of the project or ex cept the lamp or the air filter . Contact your d ealer or local BenQ C ustomer[...]
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Page 43
43 Maintenance English T o clean the filter : 1. Shut down the projecto r if turned on and wait until the fans stop running. 2. Disconnect the project or from an y cables. 3. T urn the pr ojector ov er . Draw the dust filter grill from the bottom sid e of the project or . 4. Use a small vacuum clean er (designed for comput ers and other office equi[...]
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Page 44
44 Maintenance English Lamp Info rmation Calculation of lamp hour Wh en the projector is in operation, the duration (in hour s) of lamp usage is automatically calculated by the built-in timer . The method of calculating the equivalent lamp hour is as follows: T otal (equivalent) la mp hour = 1 (hours used in Economic mode) +3/2 (hours used in norma[...]
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Page 45
45 Maintenance English R eplacing the lamp • T o reduce the risk of electrical shock, always turn th e projector off and disconnect the power cord before changing the lamp. • T o reduce the risk of severe burns, allow the project or to co ol for at least 45 minutes before replacing the lamp. • T o reduce the risk of injuries to fingers and da[...]
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Page 46
46 Maintenance English 11. T urn the power o n and reset th e lamp time. i. Pre ss MENU to open the OSD menu. ii. Go to th e Ad vanced Setup > Lamp Settings men u and press ENTER . iii . High ligh t Rese t L am p Tim er and pr ess ENTER . iv . A warning message displays asking if y ou want to r eset the lamp timer . v . Highl ight Res et and pre[...]
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Page 47
47 Maintenance English T emperature information Wh en the T emperature warning light is on, it is warning you of the following possible pr oblems: 1. The internal temperature is too high. 2. The fans are not w orking. T urn the projector off and contact qualified service pers onnel for further help. F or more detailed information, please refer to &[...]
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Page 48
48 Maintenance English Light St atus & Description Power Te m p Lamp Thermal events -- The project or has shut down auto matically . If yo u tr y t o re- start the projector , it will shut down again. Please contact your dealer for assistance. - - - - R R R R G R O R R R R R G R R O G R R G R G G R O O R R O R G O R O G R G G[...]
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Page 49
49 Troubleshooting English T r oubleshooting THE PROJECT OR DOES NOT TURN ON. NO PICTURE BL URRED IMAGE REMOTE CONTR OL DOES NOT W ORK THE P ASSW ORD IS INCORRECT Cause Remedy There is no powe r fro m th e po w er c ab l e. Plug the power cord into the AC inlet on th e projector , and plug the power cord into the power outlet. If the power outlet h[...]
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Page 50
50 Specifications English Specifications Pr ojec t or specifications All specifications are subject to change without notice. Dimensions 349 x 126.8 x 295.8 mm (W x H x D) U nit: mm Optical Pr ojection system Three-panels L CD system. DMD chip 0.55" L CD (1280 x 720) Lens 1.2x zoom Pr ojection screen size 23.5" ~ 300" Lamp 140W Elect[...]
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Page 51
51 Specifications English T iming char t 'V' denotes the type of input that this timing can support. Format Resolution Refresh rate(Hz) H. Freq. (KHz) Pixel Freq. (MHz) Comp. 1/2 S-Video/ Vide o D-Sub HDMI 720 x 400 720 x 400 70 31.469 28.322 - - V V 640 x 480 640 x 480 60 31.5 25.175 - - V V 72 37.9 31.5 - - V V 75 37.5 31.5 - - V V 85 4[...]
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Page 52
52 Specifications English Format Resolution Refresh rate(Hz) H. Freq . (KHz) Pixel Freq. (MHz) Comp. 1/2 S-Video/ Vide o D-Sub HDMI NTSC 3.58 - 59.94 / 60 15.734/ 15.75 3.58 - V - - NTSC 4.43 - 59.94 / 60 15.734/ 15.75 4.43 - V - - P AL-B/G - 50 15.625 4.43 - V - - PA L M - 59.94 / 60 15.734/ 15.75 3.58 - V - - P AL N - 50 15.625 3.58 - V - - PA L [...]
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Page 53
53 Warranty and Copyright information English W ar r anty and Copy rig ht inform ation Copy r ig ht Copyrig ht © 2007 by BenQ Corporation. All rig hts reserved. N o part of this publication ma y be repr oduced, transmitted, tran scribed, stored in a re trieval system or translat ed into an y language or computer language, in an y form or by an y m[...]
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Page 54
54 Regulation statements English R e gulation stat ements FCC statement CLASS B : This equipment generates, uses and can radiate radio frequency energ y and, if not installe d and used in accor dance with the instructions , may cause harmful interferenc e to radio communications. Ho wever , there is no guarantee that interfer ence will not o ccur i[...]