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BenQ XL2430T manual

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Table of contents for the manual

  • Page 1

    XL Series User Manu al[...]

  • Page 2

    2 Cop yright Cop yright © 2014 b y BenQ Corpor ation. All rights r eser v ed. No part of this publication ma y be repr oduced, transmitted, transcribed, stored in a r etrie val system or translated into any language or computer language , in an y form or by an y means, el ectronic, mechanical, magnetic , optical, chemical, manual or otherwise, wi [...]

  • Page 3

    3 Ser vicing Do not attempt to ser vice this pr oduct y ourself, as opening or r emoving co v ers ma y expose you to danger ous voltages or other risks. If an y of the abov e mentio ned misuse or other accident such as dr opping or mishandling occurs, contact qualified ser vice personnel for ser vicing. BenQ ecoF A CTS BenQ has been dedicated to th[...]

  • Page 4

    4 Table of Contents Copyright ............................ ...................................................... ................................... ................. 2 Disclaimer ........................... ...................................................... ................................... ................. 2 Power Safety ......... .......[...]

  • Page 5

    G-SYNC mode: Picture me nu ..................... ............................................. .................. ................. .......... 60 G-SYNC mode: Picture Advanc ed menu ................... ...................... .................................... .............. 6 2 G-SYNC mode: System me nu ..................... .....................[...]

  • Page 6

    6 Getting st arted Getting star ted When unpacking please check you ha ve the follo wing items. If an y ar e missing or damaged, please contact the place of pur chase for a r eplacement. BenQ LCD Monitor Monitor Stand Monitor Base S Switch (Swift Switch) Quick Start Guide CD-R OM Pow er C o rd (Picture ma y differ fr om pr oduct supplied for your r[...]

  • Page 7

    7 Getting started USB Cable Video Cable: D-Sub (Optional accessor y for models with D-Sub inputs, sold separately) Video Cable: D VI-D Dual Link Video Cable: HDMI (Optional accessor y , sold separately) Video Cable: DP (XL2420G / XL2420GE only) NVIDIA 3D Vision Kit (XL2420TX only) Pr otective cov er Headphone hook (Pre-installed, can be r emo v ed)[...]

  • Page 8

    8 Getting to k now your moni tor Getting to know y our monitor Fr ont view Back vie w 1. Infrared (IR) sensor (XL2420TX only) 2. Contr ol buttons 3. P ow er button 4. Infrared (IR) emitter indicator 2 3 1 4 1. A C Pow er Input jack 2. Cable management hole 3. K ensington lock slot 4. Headphone hook 5. Handle 12 5 4 3[...]

  • Page 9

    9 Getting to know your monitor Back vie w (for models with G-SYNC module) 6. S Switch sock et 7. Displa yPort sock et 8. D-Sub sock et 9. D VI-D socket 10. HDMI sock et x 2 11. USB port (upstr eam; connecting to the PC) 12. USB port (downstr eam; connecting to USB devices) 13. Headphone jack 14. USB port x 2 (downstr eam; connecting to USB devices)[...]

  • Page 10

    10 Getting to k now your moni tor 7. S Switch sock et 8. D VI-D socket 9. HDMI sock et x 2 10. Displa yP ort socket 11. USB por t (upstr eam; connecting to the PC) 12. Headphone jack 13. USB por t x 2 (downstr eam; connecting to USB devices) 14. VESA mount release button 7 8 9 10 13 12 11 14[...]

  • Page 11

    11 How to assemble your monitor hardw are How to assemble y our monitor har dwar e • If the computer is turned on you must turn it off befor e continuing. Do not plug-in or turn-on the pow er to the monitor until instructed to do so . • The following illu strations are for y our ref erence onl y . Available inp ut and output jacks m a y vary de[...]

  • Page 12

    12 How to assemble your monitor hardware (For XL2420) T urn the stand counter clockwise to align the ar r ow at the end of the stand with the one on the monitor base ( ). Raise the thumbscre w lid ( ) and tighten the thumbscr ew as illustrated ( ). Then push the lid back. Gently attempt to pull th em back apart to check that they ha ve pr operly en[...]

  • Page 13

    13 How to assemble your monitor hardw are Raise the thumbscr ew lid ( ) and tighten the thumbscr ew as illustrated ( ). Then push the lid back. XL2720 Orient and align the st and arm with the monitor ( ), push them together until the y click and lock into place ( ). Gently attempt to pull them back apart to check that they ha ve pr operly engaged. [...]

  • Page 14

    14 How to assemble your monitor hardware Y ou should position the monitor and angle the screen to minimize unwanted reflections fr om other light sources. 2. Connect the PC video c able A vailable input and output jacks ma y var y depending on the purchased model. F or models with G-SYNC module , r efer to Modes and the r equir ed input sour ce on [...]

  • Page 15

    15 How to assemble your monitor hardw are T o Connect the HDMI Cable Connect the plug of the HDMI cable to the HDMI por t on the monitor . Connect the o ther end of the cable to the HDMI port of a digital output device. T o Connect the DP Cable Connect the plug of the DP cable to the monitor video sock et. Connect the other end of the cable to the [...]

  • Page 16

    16 How to assemble your monitor hardware Connect USB devices via othe r USB ports (downstr eam) on the monitor . These downstr eam USB ports transmit data between connected USB devices and the upstr eam port. See pictur e on the right. 5. Connect the S Switch to the monitor . Connect the S Switch to the S Switch sock et f ound on the back of t he m[...]

  • Page 17

    17 How to assemble your monitor hardw are T urn on the monitor by pressing the pow er button on the monitor . T urn on the computer too, and f ollow the instructions in Getting the most fr om your BenQ monitor on page 25 to install the monitor softwar e . T o extend the ser vice lif e of the pr oduct, w e r ecommend that you use y our computer&apos[...]

  • Page 18

    18 How to assemble your monitor hardware How to detach the stand and the base 1. Prepar e the monitor and ar ea. T urn off the monitor and the power bef or e unplugging the pow er cable. T urn off the computer befor e unplugging the monitor signal cable. Pr otect the monitor and scre en b y clearing a flat open ar ea on y our desk and pl acing a so[...]

  • Page 19

    19 How to assemble your monitor hardw are T urn the stand clockwise so that the arr o w on the bottom of the stand points to RISER UNLOCK ( ). And then detach the base from the stan d () . (For XL2720) Raise the thumbscr ew lid ( ) and r elease the thumbscre w as illustrated ( ). XL2720 T urn the stand counterc lockwise until y ou cannot go further[...]

  • Page 20

    20 How to assemble your monitor hardware And then detach the base from the stand. XL2720 Y ou can remove the headphone hook as illustrated. K eep the headphone hook somewher e safe.[...]

  • Page 21

    21 How to assemble your monitor hardw are Adjusting the monitor height T o adjust the monitor height, hold both the left and the right sides of the monitor to low er the monitor or lift it up to the desired height. • Av oid placing hands on the upper or lower part of the height-adjustable stand or at th e bottom of the monitor , as ascending or d[...]

  • Page 22

    22 How to assemble your monitor hardware Rotating the monitor 1. Pivot the displa y . Befor e r otating the monitor with a portrait vie wing orientation, the disp la y has to be rotated 90 degr ees. Right-click the de sktop and select Screen resolution fr om the popup menu. Select Portrait in Orient ation , and a pply the setting. Depending on the [...]

  • Page 23

    23 How to assemble your monitor hardw are Vie wing angle adjustment Y ou ma y position the scr een to the desir ed angl e with -5° to + 20° moni tor tilt, 70° (left and right total) monitor swiv el , and 130 mm monitor height. (For XL2720) Y ou ma y position the screen to the desir ed angle with -5° to + 20° monitor tilt, 90° (left and right [...]

  • Page 24

    24 How to assemble your monitor hardware Using the monitor wall mounting kit The back of your LCD monitor has a VESA st andard mount with 100mm pattern, allo wing the installation of a wall mount brac k et. Bef or e starting to instal l a monitor wall mounting kit, please r ead the pr ecautions car efully . Pr ecautions • Install y our monitor an[...]

  • Page 25

    25 Getting the most fr om your BenQ monitor Getting the most fr om y our BenQ monitor T o gain the most benefit fr om y our ne w BenQ color LCD flat scr een monitor , you should install the custom BenQ LCD Monitor driver so ftwar e as provided on the BenQ LCD Monitor CD-R OM. The circ umstances under which y ou connect and install your BenQ LCD Mon[...]

  • Page 26

    26 Getting the m ost from your BenQ monitor How to install the monitor on a ne w computer This instruction details the procedur e for selecti ng and installing the BenQ LCD Monitor driv er software on a ne w computer which has never had a monitor driver installed bef or e. This instruction is only suitable f or a computer which has nev er been used[...]

  • Page 27

    27 Getting the most fr om your BenQ monitor How to upgrade the monitor on an existing computer This instruction details the pr ocedure f or ma nuall y updating the existing monitor driv er software on y our Microsoft Windows computer . It is curr ently tested as compatible for Windows 8.1, Windo ws 8, and Wi ndow s 7 Operating System (OS). Installi[...]

  • Page 28

    28 Getting the m ost from your BenQ monitor How to install on Windo ws 8 (8 .1) system (selected models only) 1. Open Display Properties . Mov e the cursor to the low e r -ri ght of the screen or pr ess the W indows + C buttons on the k e yboard to bring up the Charm bar . Go to Settings , Control Panel , Dev ices and Printers and right-click the n[...]

  • Page 29

    29 Getting the most fr om your BenQ monitor How to in stall on Windows 7 system 1. Open Display Properties . Go to St ar t , Control Panel, Hardware and Sound, Devices and Printers and right-click the name of y our monitor fr om the menu. Alternativel y , right-clic k the desktop and select Personalize , Display , Devices and Printers , and right-c[...]

  • Page 30

    30 Getting the m ost from your BenQ monitor How to watch 3D content on y our monitor Y our monitor suppor ts pla ying thr ee-dimensiona l (3D) content transfer r ed thr ough D VI-D Dual Link or DP cable, depending on the purchased model. Y et you need to ha ve the appr opriate hardwar e equipment and softwar e pr ograms that ar e compatible with 3D[...]

  • Page 31

    31 Getting the most fr om your BenQ monitor For models with G-SYNC module, adjust the brightness during 3D pla yback under G-SYNC mode > Picture > NVIDIA® 3D LightBoost ™. See Switching betw een Classic and G-SYNC modes (for models with G-SY NC module onl y) on page 40 f or details on mode switch. Safety inf ormation for watching 3D conten[...]

  • Page 32

    32 How to adjus t your monito r How to adjust y our monitor The contr o l panel All OSD (On Screen Displa y) menus ca n be accessed by the contr ol k eys. No . Name Description 1. Contr ol k e ys Accesses the functions or menu items displa yed on the scr een, right next to each ke y . 2. P ow er k ey T urns the powe r on or off. 1 2 The control k e[...]

  • Page 33

    33 How to adjust your monitor The S Switch Apart from the contr ol ke ys, S Switch also pr ov ides a quick wa y to contro l and access the OSD menus. • Y ou need to connect the S Switch to your moni tor prior to use . Follo w the instructions in Connect the S Switch to the monitor . on page 1 6 . • For models with G-SYNC module , S Switch w ork[...]

  • Page 34

    34 How to adjus t your monito r Basic menu operation Y ou can use the OSD menu to adjust all the settings on y our monitor . 1. Press an y of the co ntr ol k e ys. Alternativ el y , pr ess the wh eel or the r eturn button on the S Switch. 2. The hot k e y menu i s displa yed. The top thr ee contr ols are custom k e ys and ar e designated for partic[...]

  • Page 35

    35 How to adjust your monitor Contr olling the displa y with Disp la y Pilot (selected models only) The pr ovided Display Pilot softwar e on the CD is an altern ativ e to contr ol the displa y . The main functions include: • Control of the OSD men us. • Access to more game modes thr ough Game Mode Loader . T o find out mor e about the softw are[...]

  • Page 36

    36 How to adjus t your monito r Initial setup for pla ying games Y ou can optimize the monitor to enhance your gaming experien ce. Y ou might want to star t with the follo wing settings. 1. Set the scr een r efresh rate to 144 Hertz (14 4 Hz). a. Right-click the desktop and se lect Screen resolution . Click Advanced s ettings . Under the Monitor ta[...]

  • Page 37

    37 How to adjust your monitor b. Go to the setup menu in y our game, and chan ge the frame rate or screen r efresh rate to 144 Hz. Refer to the Help document that came with y o ur game for details. T o check if the screen r efresh rate has been changed, select Menu fr om the hotke y menu on your monitor , and go to System and Information . The r ef[...]

  • Page 38

    38 How to adjus t your monito r Pictur e optimization The easiest wa y to obtain an optimal displa y fr om an analog (D-Sub) input is to use the Auto Adjustment function. Go to Display and Auto Adjustment to optimize the cu rr entl y displa yed image to the scr een. If you wish, y ou can alwa ys adjust the scr een ge ometric settings manuall y usin[...]

  • Page 39

    39 How to adjust your monitor 1. Adjust the related a vailable se ttings in differ ent OSD menus. 2. After all setting s ar e done , go to Save Settings and sa ve as one of the game modes. Alternativ ely , press and hold one of the game mode buttons (labeled 1~3) on S Switch to sa v e as one of the game modes. 3. If you want to s witch to y our gam[...]

  • Page 40

    40 How to adjus t your monito r Using Smar t Scaling Y ou can resize y our displa y by Smart Scaling . 1. Go to Picture Advanced and Smart Scaling . 2. Adjust the value. Using Instant Mode While pla ying games, y ou can dimini sh the input lag by activating Inst ant Mode . 1. Go to Picture and Inst ant Mode . 2. Select On . Switching betw een Class[...]

  • Page 41

    41 How to adjust your monitor 4. If your ar e desir ed to switch to another mode, star t with Step 2 again. If you ar e pr ompted with the message No Cable Connected or No Signal Detected , check the following: - if the cable connection required f or the se lected mode has been established properly . - if the video source is a vailable to y our mon[...]

  • Page 42

    42 Navigating the main menu Na vigating the main menu Y ou can use the OSD (On Screen Displa y) menu to adjust all th e setti ngs on y our monitor . Pr ess any of the contr ol k e ys, or the wheel, or the r eturn button on the S Switch to bring up the hot k ey men u. Select Menu to enter the main menu. See Basic menu operation on page 34 for detail[...]

  • Page 43

    43 Navigating the main menu Displa y menu A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disappear . For models without certain functions, their sett[...]

  • Page 44

    44 Navigating the main menu Phase Adjusts the pix el clock phase timing to synchr onize with the analog i nput video signal. See also: Pictur e optimization on page 38 . Not applicable to a digital input signal. 0 to 63 Item Function Range[...]

  • Page 45

    45 Navigating the main menu Engine Switch menu (for models with G-SYNC module onl y) A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disappear . For m[...]

  • Page 46

    46 Navigating the main menu Pictur e men u A vailable menu options ma y var y depending on the input sour ces, functions and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disa p pear . For models witho ut certain functions, their se[...]

  • Page 47

    47 Navigating the main menu Black eQualizer Brings out the dark shades by incr easing the brightness without changing those of the light shades. If the image is too bright or barel y contains any dark shades, adjusting the valu e of Black eQualizer may not show m uch change to the image . 0 ~ 20 Blur Reduction (Motion Blur Reduction. Selected model[...]

  • Page 48

    48 Navigating the main menu Inst ant Mode Adjusts the image pr ocessing to diminish input lag. Y ou can ha ve a real-time experien ce while pla ying games. T o optimize the picture quality , disab le Inst ant Mode if the source is interlaced vi deo . T o check the r esolution of the video source, go to System and Information on the monitor . • ON[...]

  • Page 49

    49 Navigating the main menu Pictur e Advanced men u A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disappear . For models without certain functions, [...]

  • Page 50

    50 Navigating the main menu FPS1 For pla ying FPS (First P erson Shooting) games. FPS2 RTS For pla ying R TS (Real- time strateg y) games. Gamer1 Applies customized displa y settings. For details on setting up a game mode, see Setting up your own game mode on page 38 . Gamer2 Gamer3 Senseye Demo Displa ys the pre view of scr een images under the se[...]

  • Page 51

    51 Navigating the main menu 19" (5:4) (XL2720 only) Displa ys the input image as if on a 19" monitor of 5:4 aspect ratio . 19"W (16:10) Displa ys the input image as if on a 19"W monitor of 16:10 aspect ratio . 21.5" (16:9) Displa ys the input image as if on a 21.5" monitor of 16:9 aspect ratio . 22"W (16:10) Displ[...]

  • Page 52

    52 Navigating the main menu HDMI 3D Format (XL2420TX only) Selects an appropriate f o rmat to pla y 3D content. Contact your 3D content pr o vider for the corr ect pla yback form at. • 2D • FramePacked • Side-by-Side • T op Bottom HDMI RGB PC Range Determines the range of color scales. Select an option that matches the RGB range settin g on[...]

  • Page 53

    53 Navigating the main menu Sa v e Settings menu A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disappear . For models without certain functions, the[...]

  • Page 54

    54 Navigating the main menu Audio menu A vailable menu options ma y var y depending on the input sour ces, functions and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disa p pear . For models witho ut certain functions, their settin[...]

  • Page 55

    55 Navigating the main menu System menu A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disappear . For models without certain functions, their settin[...]

  • Page 56

    56 Navigating the main menu OSD Settings Language Sets the OSD menu language. The language options displa yed on your OSD ma y differ fr om those shown on the righ t, depending on the product supplied in y our region. • English • Français • Deut sch • It aliano • Español • Polski • Č esky • Magyar • Serbo-croatia • Român ă [...]

  • Page 57

    57 Navigating the main menu Custom Key 1 Sets the function to be a ccessed by custom k ey 1. • Engine Switch (for models with G-SYNC module) • Picture mode • Display Mode • Smart Scaling (not a v ailable for mode ls wit h G-SYNC module) • Brightness • Contrast • Smart Focus • Vo l u m e • Mute • Black eQualizer • Input • Low[...]

  • Page 58

    58 Navigating the main menu HDMI Auto Switch When this function is activate d, HDMI port will be in the input auto select loop . Othe rwise, HDMI can only be selected by input select or b y hot k e y . • ON • OFF Resolution Notice Sets whether to displa y the resolution notice of the recommended r esolution when a new input source is detected b[...]

  • Page 59

    59 Navigating the main menu G-SYNC mode: Engine Switch menu (for models with G-SYNC module onl y) A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disa[...]

  • Page 60

    60 Navigating the main menu G-SYNC mode: Pictur e men u (for models with G-SYNC module onl y) A vailable menu options ma y var y depending on the input sour ces, functions and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disa p pea[...]

  • Page 61

    61 Navigating the main menu Low Blue Light (selected models only) Decreases the blu e light emitted fr om the displa y to r educe the risk of blue li ght exposur e to y our e yes. The higher the value is, the more blue light has be en decreased. 0 ~ 10 Black eQualizer Brings out the dark shades by incr easing the brightness without changing those o[...]

  • Page 62

    62 Navigating the main menu G-SYNC mode: Pictur e Advanced men u (F or models with G-SYNC module onl y) A vailable menu options ma y var y depending on the input sour ces, functions and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will [...]

  • Page 63

    63 Navigating the main menu Fast Gaming For pla ying fast-paced games. ULMB (Ultra Low Motion Blur) Reduces motion blur in games or during video pla yback. Not applicable for 3D pla y back. Available when r efr esh rate is 85 Hz, 100 Hz, or 1 20 Hz. Note the impacts of th e ULMB function once activated. - Brightness is de cr eased. - Flick er -free[...]

  • Page 64

    64 Navigating the main menu G-SYNC mode: System menu (F or models with G-SYNC module onl y) A vailable menu options ma y var y depending on the input sour ces, functions and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disa p pear [...]

  • Page 65

    65 Navigating the main menu Item Function Range OSD Settings Language Se ts the OSD menu language. The language options disp la y ed on your OSD ma y differ fr om those sho wn on the righ t, depending on the product supplied in y our r egion. • English • Français • Deut sch • It aliano • Español • Polski • Č esky • Magyar • Ser[...]

  • Page 66

    66 Navigating the main menu Information Displa ys the current monitor p r operty settings. • Input • Current Resolution • Optimum Resolution (best with the monitor) • Mode Reset All Resets all mode , color and geometr y settings to the factor y default values. • YES • NO Item Function Range[...]

  • Page 67

    67 Troubleshooting T r oubleshooting Fr equently ask ed questions (F A Q) The image has a faulty coloration. • The default Picture Mode might be set fo r a specific type of game. If you pr efer other pictur e modes, go to Picture Advanced and change setting in Picture Mode . • If the image has a yello w , blue or pink appearance, go to Picture [...]

  • Page 68

    68 Trouble shooting No image can be seen. Is the pr ompt on the displa y illuminated in green? If the LED is illuminated in green and ther e is a message Out of Range on the screen, this means you ar e using a displa y mode that this monitor does not support , please change the setting to one of the supported mode . Please read the “Preset displa[...]

  • Page 69

    69 Troubleshooting Need mor e help? If y our pr oblems r emain after checking this ma nual, please contact y our place of pur chase or e-mail us at: Support@BenQ.com. No sound can be heard fr om th e connected external speakers. • Remov e y our headphone (if the head phone is connected to the monitor). • Check whether the headphone jack is pr o[...]