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BenQ XL2720T manual

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Table of contents for the manual

  • Page 1

    XL2420T / XL2420TX XL2720T User Manu al[...]

  • Page 2

    2 Cop yright Cop yright © 2013 b y BenQ Corpor ation. All rights r eser v ed. No part of this publication ma y be repr oduced, transmitted, transcribed, stored in a r etrie val system or translated into any language or computer language , in an y form or by an y means, el ectronic, mechanical, magnetic , optical, chemical, manual or otherwise, wi [...]

  • Page 3

    3 BenQ ecoF A CTS BenQ has been dedicated to th e design and dev elopment of gr eener pr oduct as part of its aspiration to realize the ideal of the "Bringing Enjoy ment 'N Qu ality to Life" corporate vision with the ultimate goal to achie v e a lo w-carbon society . Besides meeting international r egulatory r equirement and standar [...]

  • Page 4

    4 Table of Contents Copyright ............................ ...................................................... ................................... ................. 2 Disclaimer ........................... ...................................................... ................................... ................. 2 Power Safety ......... .......[...]

  • Page 5

    Need more help? ............. ............................................. ...................................................... ...................... 58[...]

  • Page 6

    6 Getting st arted Getting star ted When unpacking please check you ha ve the follo wing items. If an y ar e missing or damaged, please contact the place of pur chase for a r eplacement. BenQ LCD Monitor Monitor Stand Monitor Base S Switch (Swift Switch) Quick Start Guide CD-R OM Pow er C o rd (Picture ma y differ fr om pr oduct supplied for your r[...]

  • Page 7

    7 Getting started USB Cable Video Cable: D-Sub Video Cable: D VI-D Dual Link Video Cable: HDMI (Optional accessor y , sold separately) Video Cable: DP (Optional accessor y , sold separately) NVIDIA 3D Vision Kit (XL2420TX only) Pr otective cov er Headphone hook (Pre-installed, can be r emo v ed) • Available accessories and the pictures sho wn her[...]

  • Page 8

    8 Getting to k now your moni tor Getting to know y our monitor Fr ont view Back vie w 1. Infrared (IR) sensor (XL2420TX only) 2. Contr ol buttons 3. P ow er button 4. Infrared (IR) emitter indicator 2 3 1 4 5. A C Pow er Input jack 6. Cable management hole 7. K ensington lock slot 8. Headphone hook 9. Handle 56 9 8 7[...]

  • Page 9

    9 Getting to know your monitor 10. S Switch sock et 11. Displa yPort socket 12. D-Sub sock et 13. D VI-D sock et 14. HDMI sock et x 2 15. USB port (upstr eam; connecting to the PC) 16. USB port (downstr eam; connecting to USB devices) 17. Headphone jack 18. USB port x 2 (downstr eam; connecting to USB devices) 19. VESA mount release button 10 1112 [...]

  • Page 10

    10 How to assemble your monitor hardware How to assemble y our monitor har dwar e • If the computer is turned on you must turn it off befor e continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • Th e foll owin g ill ust rati ons a re for you r referenc e on ly . A vailable input and output jacks ma y var y[...]

  • Page 11

    11 How to assemble your monitor hardw are T urn the stand countercloc kwise to align the ar r ow at the end of the stand with the one on the monitor base ( ). Raise the thumbscre w lid ( ) and tighten the thumbscr ew as illustrated ( ). Then push the lid back. Gently attempt to pull them back apart to check that they ha ve pr operly engaged. XL2420[...]

  • Page 12

    12 How to assemble your monitor hardware Raise the thumbscr ew lid ( ) and tighten the thumbscre w as illustrated ( ). Then push the lid back. XL2720T Orient and align the st and arm with the monitor ( ), push them together until the y click and lock into place ( ). Gently attempt to pull th em back apart to check that they ha ve pr operly engaged.[...]

  • Page 13

    13 How to assemble your monitor hardw are Y ou should position the monitor and angle the screen to minimize unwanted reflections fr om other light sources. 2. Connect the PC video cable Do not use both D VI-D cable and D-Sub cable on the same PC . The onl y case in which both cables can be used is if they are connected to two diff er ent PCs with a[...]

  • Page 14

    14 How to assemble your monitor hardware T o Connect the DP Cable Connect the plug of the DP cable to the monitor video sock et. Connect the other end of the cable to the computer video sock et. If there is mor e than one vide o transmission method available to you, y ou might want to tak e the picture quality of each video cable into consideration[...]

  • Page 15

    15 How to assemble your monitor hardw are 5. Connect the S Switch to the monitor . Connect the S Switch to the S Switch sock et found on the back of the monitor . And place the S Switch next to your monitor base. Y ou can place the S Switch eit her on the left or on the right of the monitor base. 6. Connect the power cable to the monitor . Plug one[...]

  • Page 16

    16 How to assemble your monitor hardware T urn on the monitor by pressing the pow er button on the monitor . T urn on the computer too, and f ollow the instructions in Getting the most fr om y our BenQ monitor on page 24 to install the monitor softwar e . T o extend the ser vice life of the pr oduct, we recomme nd that you use your computer's [...]

  • Page 17

    17 How to assemble your monitor hardw are How to detach the stand and the base 1. Prepar e the monitor and ar ea. T urn off the monitor and the power bef or e unplugging the pow er cable. T urn off the computer befor e unplugging the mo nitor signal cable. Pr otect the monitor and scr e en by clearing a flat open area on y our desk an d placing a s[...]

  • Page 18

    18 How to assemble your monitor hardware (For XL2420T / XL2420TX) T urn the stand clockwise so that the arr ow on the bottom of the stand points to RISER UNLOCK ( ). And then detach the base fr om the stand () . XL2420T / XL2420TX (For XL2720T) Raise the thumbscr ew lid ( ) and r elease the thumbscre w as illustrated ( ). XL2720T T urn the stand co[...]

  • Page 19

    19 How to assemble your monitor hardw are And then detach the base fr om the stand. XL2720T Y ou can remove the headphone hook as illustrated. K eep the headphone hook somewhere saf e.[...]

  • Page 20

    20 How to assemble your monitor hardware Adjusting the monitor height T o adjust the monitor height, hold both the left and the right sides of the monitor to low er the monitor or lift it up to the de sir ed height. • Av oid placing hands on the upper or lo wer part of the height-adjustable stand or at the bottom of the monitor , as ascending or [...]

  • Page 21

    21 How to assemble your monitor hardw are Rotating the monitor 1. Pivot the displa y . Befor e r otating the monitor with a por trait vie wing orientation, the disp la y has to be rotated 90 degr ees. Right-click the desktop and select Screen resolution fr om the popup men u. Select Portrait in Orient ation , and appl y the setting. Depending on th[...]

  • Page 22

    22 How to assemble your monitor hardware Vie wing angle adjustment (For XL2420T / XL2420TX) Y ou ma y position the sc reen to the desir ed angle with -5° to + 20° monitor tilt, 70° (left and right total) monitor s wiv el, and 130 mm monitor height. (For XL2720T) Y ou ma y position the screen to the desir e d angle with -5° to + 20° mo nitor ti[...]

  • Page 23

    23 How to assemble your monitor hardw are Using the monitor wall mounting kit The back of y our LCD monitor has a VESA standard mount with 100mm pattern, allo wing the installation of a wall mount brack et. Befor e starting to install a mo nitor wall mounting kit, please read the pr ecautions carefully . Pr ecautions • Install your monitor and mo[...]

  • Page 24

    24 Getting t he most from your BenQ monitor Getting the most fr om your BenQ monitor T o gain the most benefit fr om y o ur new BenQ color LCD flat scr een monitor , you should install the custom BenQ LCD Monitor driv er softwar e as pr ovided on the BenQ LCD Monitor CD-R OM. The cir cumstances under which y ou connect and install y our BenQ LCD Mo[...]

  • Page 25

    25 Getting the most fr om your BenQ monitor How to install the monitor on a ne w computer This instruction details the pr ocedur e f or select ing and installing the BenQ LCD Monitor driv er softwar e on a new computer wh ich has ne v er had a monitor dr iv er installed bef or e. This instruction is only suitable f o r a computer which has ne v er [...]

  • Page 26

    26 Getting t he most from your BenQ monitor How to upgrade the monitor on an existing computer This instruction details the pr ocedur e for ma nuall y updating the existing monitor driv er software on y our Microsoft Windows computer . It is curr ently tested as compatible fo r Windows 8, Windows 7, and Wind o ws Vista Operating System (OS). Instal[...]

  • Page 27

    27 Getting the most fr om your BenQ monitor How to install on Windo ws 8 sy stem (selected models only) 1. Open Display Properties . Mov e the cursor to the low er -ri ght of the screen or pr ess the W indows + C buttons on the k e yboard to bring up the Charm bar . Go to Settings , Control Panel , Devices and Printers and right-click the name of y[...]

  • Page 28

    28 Getting t he most from your BenQ monitor How to install on Windo ws 7 system 1. Open Display Properties . Go to Star t , Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor fr om the menu. Alternativ ely , right-click the desktop and select Personalize , Display , Devices and Printers , and right-clic[...]

  • Page 29

    29 Getting the most fr om your BenQ monitor How to install on Windo ws Vista systems 1. Open Display Settings . Right-click the desktop and select Personalize fr om the popup menu. Select Display Settings fr om the Personalize appearance and sounds window . The Display Settings windo w will displa y . 2. Click the Advanced Settings button. The Gene[...]

  • Page 30

    30 Getting t he most from your BenQ monitor How to watch 3D content on y our monitor Y our monitor suppor ts pla ying thr ee-dimensiona l (3D) content transfer r ed thr ough D VI-D Dual Link cable . Y et you need to ha ve the appr opri ate hardwar e equipment and software pr ograms that ar e compatible with 3D pla yback. System r equirements • Be[...]

  • Page 31

    31 Getting the most fr om your BenQ monitor Safety inf ormation for watching 3D content • Y ou ma y experience e ye strain after watching 3D content for ce rtain period of time . T ak e off the 3D glasses and tak e a r est to r elie v e the ey e strain. • If y ou experience headaches, di zziness, or nausea, stop watchi ng 3D content immediately[...]

  • Page 32

    32 How to a djust your moni tor How to adjust y our monitor The contr o l panel All OSD (On Screen Displa y) menus ca n be accessed by the contr ol k eys. No . Name Description 1. Contr ol k e ys Accesses the functions or menu items displa yed on the scr een, right next to each ke y . 2. P ow er k ey T urns the powe r on or off. 1 2 The control k e[...]

  • Page 33

    33 How to adjust your monitor The S Switch Apart from the contr ol ke ys, S Switch also pr ov ides a quick wa y to control and acce ss the OSD menus. Y ou need to connect the S Switch to your monito r prior to use. Follow the instructions in Connect the S Switch to the monitor . on page 15 . No . Name Function 1. Wheel • For Incr ease/Decr ease a[...]

  • Page 34

    34 How to a djust your moni tor Basic menu operation Y ou can use the OSD menu to adjust all the settings on y our monitor . 1. Press an y of the co ntr ol k e ys. Alternativ el y , pr ess the wh eel or the r eturn button on the S Switch. 2. The hot k e y menu i s displa yed. The top thr ee contr ols are custom k e ys and ar e designated for partic[...]

  • Page 35

    35 How to adjust your monitor Custom Key 2 • By default, the k ey is the hot k e y for Display Mode . T o change the defa ult settings, see Customizing the hot k e ys on page 38 . • For Do wn/Decr ease adjustment. Custom Key 3 / • By default, the k e y is the hot k ey for Smart Scali ng . T o change the defa ult settings, see Customizing the [...]

  • Page 36

    36 How to a djust your moni tor Initial setup for pla ying games Y ou can optimize the monitor to enhance your gaming experien ce. Y o u might want to start with the follo wing settings. 1. Set the scr een r efresh rate to 120 Hertz (12 0 Hz). a. Right-click the desktop and se lect Screen resolution . Click Advanced s ettings . Under the Monitor ta[...]

  • Page 37

    37 How to adjust your monitor b. Go to the setup menu in y our game, and chan ge the frame rate or screen r efresh rate to 120 Hz. Refer to the Help document that came with y o ur game for details. T o check if the screen r e fr esh rate has been changed, select Menu fr om the hotke y menu on your monitor , and go to System and Information . The r [...]

  • Page 38

    38 How to a djust your moni tor Pictur e optimization The easiest wa y to obtain an optimal displa y fr om an analog (D-Sub) input is to use the Auto Adjustment function. Go to Display and Auto Adjustment to optimize the cur r ently displa y ed image to the scr een. If you wish, y ou can alwa ys adjust the scr een ge ometric settings manuall y usin[...]

  • Page 39

    39 How to adjust your monitor • Brightness (during 2D pla yback) / NVIDIA® 3D LightBoost™ (during 3D pla yback) (see page 44) • Contrast (see page 44) • Sharpness (see page 44) • Black eQualizer (see page 45) • Gamma (see page 45) • Color T emperature (se e page 45) • Hue (see page 45) • Saturation (see page 45) • AMA (see page[...]

  • Page 40

    40 How to a djust your moni tor 1. Press an y of the control k eys, or the wheel, or the return bu tton on the S Switch to bring up the hot k e y menu, and pr ess Menu to access the mai n menu. 2. Go to Picture Advanced and Display Mode . 3. Select an appr opriate displa y mode. The setting will take eff ect immediately . Using Smar t Scaling Y ou [...]

  • Page 41

    41 Navigating the main menu Na vigating the main menu Y ou can use the OSD (On Screen Displa y) menu to adjust all the settings on y our monitor . Pr ess any of the con tr ol k e ys, or the wheel, or the r eturn button on the S Switch to bring up the hot k e y menu. Sele ct Menu to enter the mai n menu. See Basic men u operation on page 34 for deta[...]

  • Page 42

    42 Navigating the main menu Displa y menu A vailable menu options ma y var y depending on the input sour ces, functions and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disa ppear . 1. Select Menu fr om the hot k ey menu. 2. Use or[...]

  • Page 43

    43 Navigating the main menu Phase Adjusts the pix el clock phase timing to synchr onize with the analog input video signal. See also: Pictur e optimization on page 38 . Not applicable to a digita l input signal. 0 to 63 Item Function Range[...]

  • Page 44

    44 Navigating the main menu Pictur e men u A vailable menu options ma y var y depending on the input sour ces, functions and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disa ppear . 1. Select Menu fr om the hot k ey menu. 2. Use o[...]

  • Page 45

    45 Navigating the main menu Black eQualizer Brings out the dark shades by incr easing the brightness without changing those of the light shades. If the image is too bright or barel y contains any dark shades, adjusting the valu e of Black eQualizer ma y not show much change to the image . 0 ~ 20 Gamma Adjusts the tone luminance. The default value i[...]

  • Page 46

    46 Navigating the main menu Pictur e Advanced men u A vailable menu options ma y var y depending on the input sour ces, functions and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disa ppear . 1. Select Menu fr om the hot k ey menu.[...]

  • Page 47

    47 Navigating the main menu FPS1 For pla ying FPS (First P erson Shooting) games. FPS2 RTS For pla ying R TS (Real- time strateg y) games. Gamer1 Applies customized displa y settings. For details on setting up a game mode , see Setting up your own game mode on page 38 . Gamer2 Gamer3 Senseye Demo Displa ys the prev iew of scr een images under the s[...]

  • Page 48

    48 Navigating the main menu 19" (5:4) (XL2720T only) Displa ys the input image as if on a 19" monitor of 5:4 aspect ratio . 19"W (16:10) Displa ys the input image as if on a 19"W monitor of 16:10 aspect ratio . 21.5" (16:9) Displa ys the input image as if on a 21.5" monitor of 16:9 aspect ratio . 22"W (16:10) Disp[...]

  • Page 49

    49 Navigating the main menu HDMI 3D Format (XL2420TX only ) Selects an appr opriate f ormat to pla y 3D content. Contact your 3D content pr ovider for the corr ect pla yback form at. • 2D • FramePacked • Side-by-Side • T op Bottom HDMI RGB PC Range Determines the range of color scale s. Select an option that matches the RGB range settin g o[...]

  • Page 50

    50 Navigating the main menu Sa v e Settings men u A vailable menu options ma y var y depending on the input sour ces, functions and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disa ppear . 1. Select Menu fr om the hot k ey menu. 2[...]

  • Page 51

    51 Navigating the main menu Audio menu A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr espond ing OSD icons will disappear . 1. Select Menu fr om the hot k ey menu. 2. Use or [...]

  • Page 52

    52 Navigating the main menu System menu A vailable menu options ma y var y depending on the input sour ces, functions and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disa ppear . 1. Select Menu fr om the hot k ey menu. 2. Use or t[...]

  • Page 53

    53 Navigating the main menu OSD Settings Language Sets the OSD menu language. The language options disp la y ed on your OSD ma y differ fr om those sho wn on the righ t, depending on the product supplied in y our r egion. • English • Français • Deut sch • It aliano • Español • Polski • Č esky • Magyar • Serbo-croatia • Român[...]

  • Page 54

    54 Navigating the main menu Customer Key 1 Sets the function to be accessed b y custom k e y 1. • Picture mode • Display Mode • Smart Scaling • Brightness • Contrast • Smart Focus • Vo l u m e • Mute • Input • Black eQualizer Customer Key 2 Sets the function to be accessed b y custom k e y 2. Customer Key 3 Sets the function to [...]

  • Page 55

    55 Navigating the main menu Information Displa ys the curr ent monitor pr operty settings. • Input • Current Resolution • Optimum Resolution (best with the monitor) • Model Name Reset All Resets all mode, color and geometr y settings to the fact or y default values. • YES • NO Item Function Range[...]

  • Page 56

    56 Trouble shooting T r oubleshooting Fr equentl y ask ed questions (F A Q) The image has a faulty coloration. • The default Picture Mode is FPS1 , which is designed for FPS games. If y ou pr efer other pictur e modes, go to Picture Advanc ed and change setting in Picture Mode . • If the image has a yello w , blue or pink appearance, go to Pict[...]

  • Page 57

    57 Troubleshooting No image can be seen. Is the pr ompt on the disp la y illuminated in green? If the LED is illuminated in gr een and ther e is a message Out of Range on the scr een, this means you ar e using a display mode that this monitor does not suppor t , please change the setting to one of the suppor ted mode. Please read the “Preset disp[...]

  • Page 58

    58 Trouble shooting Need mor e help? If y our problems r emain after ch ecking this manual, please cont act your place of pur chase or e-mail us at: Support@BenQ.com. No sound can be heard fr om th e co nnected external speak ers. • Remov e y our headphone (i f the headphone is conne cted to the monitor). • Check whether the headphone jack is p[...]