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Better Edge technology 5.2.7.0 manual

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Table of contents for the manual

  • Page 1

    Bett er E dge Ba ckup v 5.2 User’s Gu ide Versi on 5.2 .7.0 September 200 8[...]

  • Page 2

    Bett er E d ge Bac kup v5.2 User’s Guide Copyri ght Not ice T he use a nd co py i ng o f thi s prod uct is subje ct to a licens e ag re e me nt. Any ot her use is pro hibite d. No pa rt of this pu blica t i on ma y be re pr o duce d, tra ns m itte d, tra ns cribe d, store d in a ret rie va l system or tra nslat e d into a ny la nguag e in a ny f [...]

  • Page 3

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. All Rig hts Rese r ve d. Page 3 of 121 (Se p te m be r 16, 2 008) Tabl e of Contents 1 Ove rvi ew .... .. .... .... ... .. ..... ... .. .... .... ... .. ..... ... ... ... .... ... .. .... ..... .. .. ..... ... ... ... .... ... .. .... ..... .. ... .... ... ... .[...]

  • Page 4

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 4 of 121 (Se p te m be r 16, 2 008) 9. 1 Require m ent s . ..... .. ... ..... .. ... ..... .. ... ..... .. ... ..... .. ... ..... .. ... ..... .. ... ..... .. ... ..... .. ... ..... .. ... ..... .. ... ..... .. ... ..... .. ... ...[...]

  • Page 5

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 5 of 121 (Se p te m be r 16, 2 008) 1 Over view 1.1 Benef its  Easy Backup of 1. Microsof t Exch a ng e Se rver 2000 / 200 3 2. Microsof t SQL Serve r 7.0 / 2000 3. Lotus Dom i n o/Notes 5.0 or a bove 4. Or a cl e 8i or above 5.[...]

  • Page 6

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 6 of 121 (Se p te m be r 16, 2 008) 1.3 Security  128-bit point- to-point S S L com m unication betw een se rver and cli e nt  Support HTTP/HTTPS P roxy and Socks v4/v5 firewall  Data ar e 1 28-bit enc ry p ted whe n st or[...]

  • Page 7

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 7 of 121 (Se p te m be r 16, 2 008) 2 Installing Bet ter Edge Backup Before yo u can start back ing u p data to t h e O ffsite Ba ckup Serv er, you need to install B etter E dge B ackup onto your compu ter. 2.1 Installin g Bet ter [...]

  • Page 8

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 8 of 121 (Se p te m be r 16, 2 008) 2.2 Installin g Bet ter Edge Backup for Mac OS X 1. Download the Online B ackup Manager installer (ob m-mac.zi p ) f rom the web site. 2. Expa nd the zip file. 3. Double click the p kg f ile icon[...]

  • Page 9

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 9 of 121 (Se p te m be r 16, 2 008) 2.3 Installin g Bet ter Edge Backup for L inux 1. Download the Online B ackup Manager tarball release (obm-l inux.tar.gz) f rom the web site. 2. Set t h e O BM_HO ME envi ron ment variabl e # exp[...]

  • Page 10

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 10 of 121 (Se p te m be r 16, 2 008) 2.4 Installin g Bet ter Edge Backup for Netwa re 1. Download the Online B ackup Manager zip relea se (obm-ne tware.zip) from th e we bsite. 2. Expa nd the zip file to SYS :O BM 3. In st all Bet[...]

  • Page 11

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 11 of 121 (Se p te m be r 16, 2 008) 2.5 Installin g Bet ter Edge Backup for Sun S olaris 1. Download the Online B ackup Manager tarball release (obm-sol a ris.tar.g z) from the website. 2. Set t h e O BM_HO ME envi ron ment variab[...]

  • Page 12

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 12 of 121 (Se p te m be r 16, 2 008)[...]

  • Page 13

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 13 of 121 (Se p te m be r 16, 2 008) 3 Uninstalling Better Ed ge Bac k up T his se ction describe s the step s require d to un install Bette r Edge B ackup from y our computer. 3.1 Uninsta lling B etter Edge Bac kup fo r Windows 1.[...]

  • Page 14

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 14 of 121 (Se p te m be r 16, 2 008) 3.5 Uninsta lling B etter Edge Bac kup fo r Solaris 1. Change u ser to “roo t ” or eq uivalen t 2. Set t h e O BM_HO ME envi ron ment variabl e # exp ort OBM_H OME=/usr/local/obm; e xport OB[...]

  • Page 15

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 15 of 121 (Se p te m be r 16, 2 008) 4 Us ing Bett er Edge Backup T his cha pter will describe all the fe a tur es ava ilable i n Better Edg e B ackup an d ou tline how y ou can u se Better Edge Backup to mee t various b ackup n ee[...]

  • Page 16

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 16 of 121 (Se p te m be r 16, 2 008) For secure communication, you ca n choose t o commun i cate with Offsite B ac kup Se rver in S SL (S ecure S ocket L aye r) by selecting the [h ttps] option. T he [Ad dress] field shows the Offs[...]

  • Page 17

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 17 of 121 (Se p te m be r 16, 2 008) 4.4 User Profile After the b acku p se rver au thenticates you successfully, the Bette r Ed ge B ackup main wi ndow a ppe ars. You can then use Bette r Edge B ackup to u pdate y our user profile[...]

  • Page 18

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 18 of 121 (Se p te m be r 16, 2 008) T o ch ange your [Disp lay Name ], pre ss the [Change] bu tton nex t to the disp lay name fie ld. A C hange Display Name d ialog will ap pear. Enter th e new d isplay n ame an d press [OK]. T o [...]

  • Page 19

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 19 of 121 (Se p te m be r 16, 2 008)[...]

  • Page 20

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 20 of 121 (Se p te m be r 16, 2 008) 5 Setting Up Backup Sets A ba ckup se t con tains a ll ba ckup set ti ng s of a back up o pe ration. Th i s sectio n will d escribe a ll f eatures av ailable within a b ackup set and expl ain ho[...]

  • Page 21

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 21 of 121 (Se p te m be r 16, 2 008) 5.2 Backup Source A “Ba ckup S o urce” d efines th e files/d irectories that a re t o b e included in a back up se t. T here a re two typ es of backu p source: S elected and Desele c te d. S[...]

  • Page 22

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 22 of 121 (Se p te m be r 16, 2 008) T he checkbox next to the f iles/di re ctories sho wn above can b e in one of t h e f ollowing mode: Mode Descr iption All f i les/di rectories (recursivel y) unde r this directory will be back [...]

  • Page 23

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 23 of 121 (Se p te m be r 16, 2 008) iii. Press the [Save Set ti ng ] button o n the too lbar T he steps above a pp ly on ly to comp uters running in a Windows doma in. If you don ’t have a wind o ws domain with your ne twork an [...]

  • Page 24

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 24 of 121 (Se p te m be r 16, 2 008) 5.4 Backup Schedule A “Back up Sch edule” define s the fre quency and the time that backu ps should run automatica ll y . Backup sch edule can b e in one of the following types: Type Descrip[...]

  • Page 25

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 25 of 121 (Se p te m be r 16, 2 008) Key Descr iption Name T he name o f a f ilter Top Directory T he top d irectory to whi ch this f ilter is ap plied . Fil te ring rules w il l be a pplied to all file s and/or directories und er [...]

  • Page 26

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 26 of 121 (Se p te m be r 16, 2 008) Exclude all othe rs = True Examp le 2: If you w ant to b ackup all files, exclu ding all *.exe, *.dl l a nd * .tmp, in C:App lica tions, you should setup y our backu p filter a s follows. T op [...]

  • Page 27

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 27 of 121 (Se p te m be r 16, 2 008) Both [Pre-B ackup ] and [Pos t-Back up] commands comprise o f the fol low ing p aramete rs: Key Descripti on Name Name of this Comma n d Command The command to be run (e.g. C :My DocumentsA pp[...]

  • Page 28

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 28 of 121 (Se p te m be r 16, 2 008) 5.7 Temporary directory If yo u a re running a file back up job with in-file de lt a e nab led or a dat a ba se typ e backup job, Better Edge Backu p will gene rate temporar y files and the dire[...]

  • Page 29

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 29 of 121 (Se p te m be r 16, 2 008) your chan ges, just pre ss the [S ave Setting] button on t he toolbar. 5.10 Microsoft’s Volume Shado w Copy Service ( VSS ) Microsoft Volume Shadow Copy Serv ice (VSS ) allows you to back up f[...]

  • Page 30

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 30 of 121 (Se p te m be r 16, 2 008) three encrypt ion algorithms available : [AE S] Adv anced Encryption S tandard algorith m [DESed e] Triple D ES algorithm [Twofish] Twofish a lgorithm We recommend the use of A ES as it h as be [...]

  • Page 31

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 31 of 121 (Se p te m be r 16, 2 008) Advanced Retention Po li cy T he [A dvan ced] ret ention pol icy allows y o u to configu re a mo re fle xible re tention p olic y. It a llows you to kee p a set of sn apsh o ts of a ll backu p f[...]

  • Page 32

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 32 of 121 (Se p te m be r 16, 2 008)  All f i le s availab le on the 1 st da y of e ach qua rter within th e last 12 m onths  All f i le s availab le on the 1 st da y of e ach y ear within th e last 7 years T o d o so, you ne[...]

  • Page 33

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 33 of 121 (Se p te m be r 16, 2 008) 5.13 Extra Backup ( O ff -line bac kup, L ogou t Reminder) Off-line ba ckup i s basically d esign ed for n otebook users who a re off-l ine most of the time and cann o t re ly on the backu p sch[...]

  • Page 34

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 34 of 121 (Se p te m be r 16, 2 008) iv. C heck the [Copy to Local Ha rd Disk] che ckbox v. En ter a d irectory to whe re y ou want an ex tra copy of your b ackup files to be stored in the [Copy to] fie ld provid ed (prefer a bl y [...]

  • Page 35

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 35 of 121 (Se p te m be r 16, 2 008) If y ou w ant to make l oc al copy to a directory located on a Ne tWare se rver (or another compute r is a windows workgroup ) and you are ge tti ng "Network drive is not acce ssi bl e"[...]

  • Page 36

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 36 of 121 (Se p te m be r 16, 2 008) iii. Fill in the [Source Dir ectory] (directory where “Local Copy ” file s are stored ) and [Destination Direc to ry ] (directory t o where y o u w ant “Local Copy” f iles to b e restore[...]

  • Page 37

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 37 of 121 (Se p te m be r 16, 2 008) backu p sche duler runni ng on each computer will o nly run backup sets with the same compute r na me as itself. T hus, y ou just nee d to ma ke su re that all y our comput er names using a sing[...]

  • Page 38

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 38 of 121 (Se p te m be r 16, 2 008) 6 Ba cking Up F iles T his ch apter de scribes how files are backed up by Better Edg e B ackup to the b ackup se rver 6.1 How file s are back ed up T he diagra m below describes h ow Better E dg[...]

  • Page 39

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 39 of 121 (Se p te m be r 16, 2 008) cust omizabl e). 6.2 Backup files directly to th e back up se rver Y ou ca n backu p yo ur data to an Of fsite Back up Se rver b y followi n g i nstructions be low . vi. Open Better E dg e B ack[...]

  • Page 40

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 40 of 121 (Se p te m be r 16, 2 008) d. S elect the f iles/dire ctori es y ou want t o backu p e. S et the b ackup schedule (Note: Y o u can h ave more than one schedule i n a b ackup set)[...]

  • Page 41

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 41 of 121 (Se p te m be r 16, 2 008) f. Se t the en cryption a lgorithm, encryp tion mode and encryptin g key for th is ba ckup s et (Hint: For the sa ke of simplicity, just se le ct the [Defa u lt] r adio butt o n (y our en crypti[...]

  • Page 42

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 42 of 121 (Se p te m be r 16, 2 008) Not e : 1. Yo u c a n ha ve mo re th a n o ne ba ckup se t i n a ba ckup a c co unt. 2. Plea se w rite the e ncrypt ing ke y do wn o n pa per a nd ke ep it i n a safe pl ace. If y ou lose yo ur [...]

  • Page 43

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 43 of 121 (Se p te m be r 16, 2 008) vi. Y ou sh ould g et the me ssage “Ba ckup Completed Successfully” a s shown be low afte r all back up files a re spooled t o the directory y ou specifi ed. vii. Transport the data specifie[...]

  • Page 44

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 44 of 121 (Se p te m be r 16, 2 008) 7 Re storing Files T his ch apter de scribes di fferen t ways f iles can be restored f rom to the back up serve r It is very impo rta nt to wr ite down you r e ncry pting key on paper and k e ep[...]

  • Page 45

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 45 of 121 (Se p te m be r 16, 2 008) vi. Use the [B rowse] button to sele ct the d ir ectory t o where you want files to be r estor ed (or simply select [Origina l location] to restore files to their ori ginal pa th) vii. Files wil[...]

  • Page 46

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 46 of 121 (Se p te m be r 16, 2 008) Using the web interface Y ou ca n restore y our dat a from an Offsite Backup Server b y f ollowing instr uctions be low. i. Logon to the Offsi te Backu p S erver we b interfa ce ii. From the top[...]

  • Page 47

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 47 of 121 (Se p te m be r 16, 2 008) iii. Click the [Back up Se t] link tha t contains the files th a t you want to restore iv. Select the snapsh ot of you r back up files that y o u would like to restore fr om the backup server by[...]

  • Page 48

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 48 of 121 (Se p te m be r 16, 2 008) vi. Select the file s that you would lik e to rest o re and pre ss the [Re store] button on the toolbar vii. A d ialog show n below woul d app ear a. Press the [Restore ] button b. En ter the d [...]

  • Page 49

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 49 of 121 (Se p te m be r 16, 2 008) c. Enter the encry pting k ey which will be used to decrypt your b ackup f iles upo n restoring y our ba ckup f il es d. Pre ss the [Sta rt] button 7.2 Restore bac kup fil es fro m r emov able h[...]

  • Page 50

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 50 of 121 (Se p te m be r 16, 2 008) iii. Use the [B rowse] bu tton to locate the “fi les” directory (provid ed by your backup prov ider in removab le hard disk or DVD) which contains the ba ck up files that you w ant to d ecry[...]

  • Page 51

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 51 of 121 (Se p te m be r 16, 2 008) v. Select the sn a psh ot of you r back up files that y o u wo u ld like to restore fr o m th e removab le med ia by usi ng [Sh ow files a f ter Job] d rop d o wn list vi. I f yo u want t o see [...]

  • Page 52

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 52 of 121 (Se p te m be r 16, 2 008) vii. Enter the dire ctory to which you wa n t th e backu p files t o be r estored t o in the [Dec ryp t file s to] section and e nter t he [Decrypt ing Key ] (the same as the encryp ting ke y of[...]

  • Page 53

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 53 of 121 (Se p te m be r 16, 2 008) 7.3 IP addresse s Restrictio n for Onlin e Resto r e Online file restore operation can be restricted by IP ad dresses. You can ask y our ba ckup se rvice p rovider to restrict online fi le resto[...]

  • Page 54

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 54 of 121 (Se p te m be r 16, 2 008)[...]

  • Page 55

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 55 of 121 (Se p te m be r 16, 2 008) 8 In-File Delta T echnolo gy T he cha pter describes wha t in-f ile d elta technolog y is and how in-f ile delta can be use d to backu p large dat abase files (e .g. a 10GB Out look.pst file) wi[...]

  • Page 56

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 56 of 121 (Se p te m be r 16, 2 008) All de lta files a re ge nerated with resp ect to ch a nge s made since t he last incre mental or fu ll b ackup. This me ans that the last full backup file an d ALL incremental de lta back up f [...]

  • Page 57

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 57 of 121 (Se p te m be r 16, 2 008) 8.2 Block Size T he block size de fines the size of data b lock bein g used to d etect th e chang es be tween the l ast full or del ta backu p f ile and th e file sitting on the local comp uter [...]

  • Page 58

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 58 of 121 (Se p te m be r 16, 2 008) Delta Ratio T he [Delta R atio] setting is d efine d to be the size of a d elta f ile div i de d by the size of its full backup file (i.e. th e percenta ge of changes d etecte d betw een the las[...]

  • Page 59

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 59 of 121 (Se p te m be r 16, 2 008) 9 Ba ckup/Restore Oracle 8i/ 9i (Professional Versi on Only ) T his chapte r w i ll describe i n details h ow B etter Edg e Backu p backup your Oracle 8i/9i and how you can restore an Oracle 8i/[...]

  • Page 60

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 60 of 121 (Se p te m be r 16, 2 008) 9.2 Ov ervie w Better Edge Backup will backu p y our Oracle da tabase by taking the following steps. i. Connect to the Ora c l e d atabase u si ng SQL*NET ov er TCP/IP ii. Run all Pre -Commands [...]

  • Page 61

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 61 of 121 (Se p te m be r 16, 2 008) 9.3 How to backu p an O racle Database Please f ollow the instr uc tions be low to ba ckup your Oracle d atab as e t o the Offsite Backup S erve r. i. Install Be tter E dge B ackup o nto your co[...]

  • Page 62

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 62 of 121 (Se p te m be r 16, 2 008) b. En ter a na me for y our ba ckup set c. Enter the system p assword, the Oracle Data base Se rver Host Name, TNS Port and SID d. S elect the t ablespa ce(s) you want to backup e. En ter a temp[...]

  • Page 63

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 63 of 121 (Se p te m be r 16, 2 008) Note: You can have more than one sch ed ule in a backup set, i.e. y ou can perfo rm intra-day transaction log backu p by a dding more tha n one d aily tran saction log ba ckup sc h edu le to you[...]

  • Page 64

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 64 of 121 (Se p te m be r 16, 2 008) c. Sele ct [Off-site B ackup Serv er] to start backing up yo ur files t o a n O ffsite B ackup Server. 9.4 How to restore an Orac le Datab ase Please f ollow the instr uc tions be low to r es to[...]

  • Page 65

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 65 of 121 (Se p te m be r 16, 2 008) ORA-00280: change 547222 f or threa d 1 is in se quence #384 ORA-00278: log file '/data /ora815/ vin/archive/ ARCH0000000383.LOG' no longer needed for this recovery ORA-00308: cannot o[...]

  • Page 66

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 66 of 121 (Se p te m be r 16, 2 008) 10 Backup/Rest ore M icrosoft SQL S erver 7.0 / 2 000 (Professional Versio n Only ) T his ch ap ter wi ll d escribe in d etails h ow to use Better Edg e Backu p to ba ckup your Microsoft SQ L S [...]

  • Page 67

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 67 of 121 (Se p te m be r 16, 2 008) 10.3 How t o bac kup Microsoft S QL Server datab ase(s ) Please f ollow the instr uc tions be low to ba ckup your Microsoft SQL Serve r data bases usin g Better Edg e Backup . i. Ope n Better Ed[...]

  • Page 68

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 68 of 121 (Se p te m be r 16, 2 008) c. Enter the Microsoft S QL Server a dministrator use rname and password d. S elect the d atab ase(s) y o u w ant to ba ckup e. En ter a temp orary l o cation to store the b ackup files be fore [...]

  • Page 69

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 69 of 121 (Se p te m be r 16, 2 008) iii. Run B ackup a. Se lect the b ackup se t y o u w ant to run on the left p a nel and p ress the [S tart Ba ckup] button ( ► ) b. S elect the b ackup ty pe (e. g. Complet e, Differenti al, T[...]

  • Page 70

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 70 of 121 (Se p te m be r 16, 2 008) 2. Press the [Startup Parame ters] button 3. Ad d a “-m” paramete r to the [ Startup P arameters] 4. Re start Microsoft SQ L Serve r From [E nterp rise Man ager], righ t click yo ur Microsof[...]

  • Page 71

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 71 of 121 (Se p te m be r 16, 2 008) b. Re store “master” da tabase 1. From [Ente rprise Manager] -> [Tools] -> [Re store Database] 2. Se lect [master] in t he [Re store as da tabase] d rop do wn list 3. Se lect the [From[...]

  • Page 72

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 72 of 121 (Se p te m be r 16, 2 008) 4. Press the [Se lect Devices] b utton. 5. From t h e [Ch oose Restore Devices], p ress the [A dd] bu tton. 6. From t h e [Ch oose Restore Destination] pa nel, press t he […] b utton to choo s[...]

  • Page 73

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 73 of 121 (Se p te m be r 16, 2 008) to restore the ba ckup an d restore history of your datab ases. Y ou n eed to restore “d istribution” da tabase if you a re running the re plication compone nts of S QL Serve r. Y ou d o not[...]

  • Page 74

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 74 of 121 (Se p te m be r 16, 2 008) 11 Backup/Rest ore Lotus Domino / Notes (Pr ofes si onal V ersion Only ) T his chapter will d escribe in d etails how to use Be tter Ed ge Backu p t o back up you r Lotu s Domino serv er / N ote[...]

  • Page 75

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 75 of 121 (Se p te m be r 16, 2 008) corrupt d atab a ses  Enabled (de fault). If a databa se is corrupt and Domino cannot u se the tr ansaction log to recov er it, Domino run s the Fixu p task , assigns a ne w DBII D, a nd noti[...]

  • Page 76

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 76 of 121 (Se p te m be r 16, 2 008) v. Upload all files co pied to the t emporary d irectory to the Of fsi te Backu p Serv er vi. Remove temporary files from t he temporary d irectory if [Setting ] -> [Temporary Directory f or [...]

  • Page 77

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 77 of 121 (Se p te m be r 16, 2 008) c. Sele ct the Ba ckup S et Typ e (Lotus Domino Se rver B ac ku p / Lotus N otes Client B ackup) d. S elect the d atab ase(s) / fi le(s) you w ant to b ackup e. En ter a temp orary l o cation to[...]

  • Page 78

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 78 of 121 (Se p te m be r 16, 2 008) (Hint: For maximum se curity, ple ase sele ct AES (A dvance d Encryp tion Stan dard) Algorithm, CBC (Ci pher B lock Chain i ng) mode a nd use a n encrypting k ey with more t han 8 cha racters.) [...]

  • Page 79

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 79 of 121 (Se p te m be r 16, 2 008) a. Download the back up f iles to be restored from th e Offsite Backup S erv er and save t hem back to it s orig inal location. It include s notes.ini, all b ackup f iles f rom the lotus domino [...]

  • Page 80

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 80 of 121 (Se p te m be r 16, 2 008) Restart Analysis (0 MB): 100% 02/12/2003 14:42:15 Reco very Man ager: Restar t Recover y comple te. (0/0 databases needed full/partial recovery) Media Recovery Replay (122 MB): 10% 20% 30% 40% 5[...]

  • Page 81

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 81 of 121 (Se p te m be r 16, 2 008) 12 Backup/Rest ore M icrosoft Exchange Server (Professional Version O nly ) T his cha pter will describe in deta ils h o w to use B etter Edge B ackup to backu p y our Microsoft Exchang e S erve[...]

  • Page 82

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 82 of 121 (Se p te m be r 16, 2 008) vi. I f t h e b ackup t ype to run is [Database B ackup ty pe ], a. Wind ows Syste m State w ill be back ed up to a te mporary di rectory speci fied in its backu p set b. A ll exchan ge data bas[...]

  • Page 83

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 83 of 121 (Se p te m be r 16, 2 008) 12.3 How t o bac kup Microsoft E xchan ge Server Please fo llow the instructions b elow to b ackup y our Mi crosoft Excha nge Serve r 2 000 / 20 0 3 using Bett er Ed ge Backup: i. Ope n Better E[...]

  • Page 84

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 84 of 121 (Se p te m be r 16, 2 008) c. Sele ct the da tabase(s) to be backup If this Exch ange S erv er is also a d omain controller of this Act ive Directory, se lect the [Syste m Sta te] check box as w ell. Otherwise, p lease i [...]

  • Page 85

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 85 of 121 (Se p te m be r 16, 2 008) (Hint: For maximum se curity, ple ase sele ct AES (A dvance d Encryp tion Stan dard) Algorithm, CBC (Ci pher B lock Chain i ng) mode a nd use a n encrypting k ey with more t han 8 cha racters.) [...]

  • Page 86

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 86 of 121 (Se p te m be r 16, 2 008) i. Prepare the sy stem for your Exch ange S erver (if req u ired ) Instal l the original version of Windows an d Ex change Server (w ith the same leve l of serv ice pack installed as in the orig[...]

  • Page 87

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 87 of 121 (Se p te m be r 16, 2 008) Exc hangeRestore DIR="C:Backup" SERVER="Exc hangeServer" TEMP="C:Temp" SERVICE="Microsoft Information Store" STORAGE="StorageGr oup1" 4. To re[...]

  • Page 88

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 88 of 121 (Se p te m be r 16, 2 008) [End] Datab ase - 'mail' [Start] Res toring transaction log - 'SG5' R estoring Log File 'F:Temp restore.t mpSG5E0300 012.log' . .. R estoring Log File 'F:[...]

  • Page 89

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 89 of 121 (Se p te m be r 16, 2 008) 13 Backup/Rest ore W i ndows S y stem State T his ch apter will describe in de tail s how to u se Bet ter Edge Back up to backup W indows System St ate and how you can restore your Win dows Syst[...]

  • Page 90

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 90 of 121 (Se p te m be r 16, 2 008) 13.3 How t o bac kup Window s Sy stem State Please f ollow the instr uc tions be low to ba ckup Windows S ystem St ate using Better Edge Backup : i. Ope n Better Ed ge B ackup Right click Better[...]

  • Page 91

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 91 of 121 (Se p te m be r 16, 2 008) c. Use the [Change] button to configu re the [Te mporary di rectory for storin g back up file s] setting and ch eck the [Remove tempora ry files a fter back up] if you want temp orary file s to [...]

  • Page 92

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 92 of 121 (Se p te m be r 16, 2 008) f. Se t the en cryption a lgorithm, encryp tion mode and encryptin g key for th is ba ckup set (Hint: For maximum se curity, ple ase sele ct AES (A dvance d Encryp tion Stan dard) Algorithm, CBC[...]

  • Page 93

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 93 of 121 (Se p te m be r 16, 2 008) c. You should get so me thing si mi lar to t he screen shot be low. 13.4 How t o restore Windo ws Sy stem State Please f ollow the instr uc tions be low to r es tore Windows S ystem St ate from [...]

  • Page 94

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 94 of 121 (Se p te m be r 16, 2 008) 14 Backup/Rest ore I ndividual Br ick Level B ackup for M i cro soft Exchange Server (Professional V ersion Onl y ) 14.1 Requi rem ent s i. Microsoft E xchange S erve r 2000 with S ervices Pa ck[...]

  • Page 95

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 95 of 121 (Se p te m be r 16, 2 008) 1 Start E xchange S ystem M anager . 2 Dr ill dow n t o yo ur server obj ect within the a ppropr iate Admin istr ativ e G roup. E xp and the serve r o bject and find the req uired mailbox store [...]

  • Page 96

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 96 of 121 (Se p te m be r 16, 2 008) 14.4 How t o bac kup In div idual Brick Le vel Ba ckup Please f ollow the i nstructions b elow to b ackup all i ndivid u al it ems w ithi n y our Microsoft Ex change Server 2 000 / 2003 using Be[...]

  • Page 97

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 97 of 121 (Se p te m be r 16, 2 008) c. Sele ct the emai l account(s) to b ackup[...]

  • Page 98

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 98 of 121 (Se p te m be r 16, 2 008) You can drill down to select ind ividua l items. d. S et the b ack u p sche dule e. S et the e ncryption algorithm, e nc ryp tion mode and encryptin g key for th is ba ckup s et[...]

  • Page 99

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 99 of 121 (Se p te m be r 16, 2 008) (Hint: For maximum se curity, ple ase sele ct AES (A dvance d Encryp tion Stan dard) Algorithm, CBC (Ci pher B lock Chain i ng) mode a nd use a n encrypti n g k ey with more t han 8 cha racters.[...]

  • Page 100

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 100 of 1 21 (Se p te m be r 16, 2 008) 14.5 How t o restore In div idual Br ick Lev el Backup Please fo llow the instructions below t o r estore i ndividu al e mails, contacts, calend ars, t as ks etc. from an Offsite Backup Se rve[...]

  • Page 101

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 101 of 1 21 (Se p te m be r 16, 2 008) iii. Press the [Restore Fi les] button iv. Press [Start][...]

  • Page 102

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 102 of 1 21 (Se p te m be r 16, 2 008) v. Restore comp lete. P le ase logon t o exchange to ge t the re stored items.[...]

  • Page 103

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 103 of 1 21 (Se p te m be r 16, 2 008) 15 Backup/Rest ore M y S QL Server T his ch apter will describe in de tail s how to u se Bet ter Edge Back up to backup your MySQL serv er and how you can restore y o ur MySQL se rver from t h[...]

  • Page 104

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 104 of 1 21 (Se p te m be r 16, 2 008) 15.3 How t o bac kup My SQL serve r on Windo ws Please f ollow the instr uc tions be low to ba ckup your MyS QL server using Better Edg e B ackup: i. Ope n Better Ed ge B ackup Right click Bet[...]

  • Page 105

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 105 of 1 21 (Se p te m be r 16, 2 008) c. Enter the root pa ssword, the MySQL se rver TCP/IP port n um be r and the p ath to My SQL ba ckup utility (mysq l du mp) d. S elect the d atab ase(s) to b e backu p e. En ter a temp orary d[...]

  • Page 106

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 106 of 1 21 (Se p te m be r 16, 2 008) iii. Run B ackup a. Se lect the b ackup se t y o u w ant to run on the left p a nel and p ress the [S tart Ba ckup] button ( ► ) b. S elect [Off- site Ba ckup S erver] to start ba cking u p [...]

  • Page 107

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 107 of 1 21 (Se p te m be r 16, 2 008) 15.4 How t o bac kup My SQL serve r on Linux (command line mode) If y ou want to setup B etter E dge B ackup to backup My SQL serv er running o n Linux using comma nd l ine mod e, please d o t[...]

  • Page 108

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 108 of 1 21 (Se p te m be r 16, 2 008) 15.5 How t o restore My SQ L se rver Please f ollow the instr uc tions be low to r es tore MySQL se rver from an Offsi te Ba ckup S erver. i. Download the data base ba ckup f iles to b e resto[...]

  • Page 109

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 109 of 1 21 (Se p te m be r 16, 2 008) 16 Emai l Reporting Offsite Backu p S erv er mak es use of th e e mail system t o kee p y ou in formed with the status of y our b ac kup activities. Plea se make sure yo ur contact i nformatio[...]

  • Page 110

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 110 of 1 21 (Se p te m be r 16, 2 008) 16.2 Fo r got Passwo rd Report If you have forg otten you r p as sword, y ou can use the [Fo rgot Password] featu re a vailable on the we b interfa ce to have y o ur password d eliver ed t o y[...]

  • Page 111

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 111 of 1 21 (Se p te m be r 16, 2 008) 16.3 Back up Job Repo rt For e ach ba ckup job you ha ve run, a ba ckup job rep o rt will be sent to y ou by email. This r eport con tains a summary for t he b ack u p job th at was run and a [...]

  • Page 112

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 112 of 1 21 (Se p te m be r 16, 2 008) T he fu ll backup report , whi c h contains a fu ll listing of all file s back ed up by t h e ba ckup job, is attached to the backu p job report email a s a zip f ile. You nee d to un zip it b[...]

  • Page 113

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 113 of 1 21 (Se p te m be r 16, 2 008) 16.4 Settin g Cha nge Repor t After you hav e upd ated your u s e r pr o f ile or b a ckup setting, a setting change re port will be sen t to you. This report allows you t o track re cord of t[...]

  • Page 114

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 114 of 1 21 (Se p te m be r 16, 2 008) 16.5 Inacti v e User Reminder Y ou will re ceive an inactive use r reminde r in ema il if y our account has bee n lef t inactive f o r the pe riod of 7 d ay s (or t he pe riod speci fied by th[...]

  • Page 115

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 115 of 1 21 (Se p te m be r 16, 2 008) 17 W eb Features Other tha n the fea tures of Better Ed ge B ackup d esc ribe d in t he p rev ious chap ter, the we b interf a ce of Offsi te Backup S erve r p rovides you access to some addit[...]

  • Page 116

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 116 of 1 21 (Se p te m be r 16, 2 008) 17.3 Reque st Fo rgotte n Password If y ou hav e forg otten your pa ssw ord, y ou can re trieve it b y simply e ntering your l ogin name o r y our registere d email ad dress on the [Password R[...]

  • Page 117

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 117 of 1 21 (Se p te m be r 16, 2 008) 17.5 Rev iew Backup J obs In addit ion to rev iewing y our b ackup activi ti es f rom the email report and from B etter Ed ge B ackup, you ca n also revie w an y o f your b ackup Job s b y usi[...]

  • Page 118

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 118 of 1 21 (Se p te m be r 16, 2 008) New Files Total number and si ze o f backup files ad ded t o y o ur ba ckup set Upda ted File s T otal number and size o f backup files up dated in y o ur backup set Delete d Files T otal numb[...]

  • Page 119

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 119 of 1 21 (Se p te m be r 16, 2 008) Y ou can open the [Full Backu p Rep ort] to rev iew all informati on logge d by a back up job by cl icking the [Detailed Report] i mage on th e [Re port] pa n el . Full Back up R eport Paramet[...]

  • Page 120

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 120 of 1 21 (Se p te m be r 16, 2 008) Key Descript ion Date The d ate the following st atistics are collected Data Are a Total number a nd size of b ac ku p file s stor ed in the data are a on a particula r da te Rete ntion Area T[...]

  • Page 121

    Bette r Edge Backup v 5.2 User Guide Copyrigh t © 2008, Bet ter Edge Techno logy, Inc. Al l Rig hts Rese r v ed. Page 121 of 1 21 (Se p te m be r 16, 2 008) 18 Further In f o rmation 18.1 FA Qs Please see if y our qu estion has alre ady been answered in our FAQs a vailabl e on our w ebsite. 18.2 Conta ct Us Y ou ca n backu p yo ur data to an Of fs[...]