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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Bissell 9400, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Bissell 9400. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Bissell 9400 should contain:
- informations concerning technical data of Bissell 9400
- name of the manufacturer and a year of construction of the Bissell 9400 item
- rules of operation, control and maintenance of the Bissell 9400 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Bissell 9400 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Bissell 9400, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Bissell service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Bissell 9400.
Why one should read the manuals?
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Table of contents for the manual
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Page 1
USER’S GUIDE 9200, 9400 SERIES 220-240V 3 Safety Instructions Product View / Accessories Assembly Features / Operations T roubleshooting Consumer Services Replacement Parts Warranty 4-5 6 7-18 19-20 21 22-23 24 ug310-5880_9200E_406.indd 1 ug310-5880_9200E_406.indd 1 6/9/06 4:25:27 PM 6/9/06 4:25:27 PM[...]
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Page 2
2 W e’re glad you purchased a BISSELL ProHeat 2X heated formula deep cleaner . Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Y our ProHeat 2X is well made, and we back it with a limited two-year warranty . W e also stand behind it with a knowledgeable, dedicated Consume[...]
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Page 3
When using an electrical appliance, basic precautions should be observed, inc luding the following: READ ALL INSTRUCTIONS BEFORE USING Y OUR UPRIGHT DEEP CLEANER. Always connect to a properly Earthed outlet. Unplug from outlet when not in use and before conducting maintenance or troubleshooting. W ARNING: T o reduce the risk of fire, electric shock[...]
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Page 4
Easy T o Remove Nozzle Heat Indicator Light Lower Base 2-in-1 W ater T ank Edge Sweep Brushes T ank Carr y Handle Power Switch Optional Accessories: Spraying Crevice T ool Scotchgard ™ Protector Applicator T ool Bag 3” T ough Stain Brush 4” Upholstery T ool 6' Stair T ool T urboBrush ™ Hard Floor Attachment 4 www .bissell.com Spray T r[...]
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Page 5
BISSELL Formulas: Formula T ank Crevice T ool Holder (select models) Upper Hose Rack Lower Base T urboBrush ™ Storage (select models) Detent Pedal Lower Hose Rack Keep plenty of genuine BISSELL Deep Cleaning Formulas on hand so you can clean whenever it fits your schedule. Always use genuine BISSELL Deep Cleaning Formulas. Non-BISSELL cleaning fo[...]
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Page 6
This User’ s Guide has been designed to help you get the utmost satisfaction from your BISSELL ProHeat 2X. Y ou’ll find assembly and operating instructions, safety precautions, as well as maintenance and troubleshooting instructions. Please read this User's Guide thoroughly before assembling your Deep Cleaner . Pay particular attention to [...]
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Page 7
Y our BISSELL ProHeat 2X Deep Cleaner is a home cleaning system that uses the power of heat, brushes and cleaning formula to get the deep down dirt for a maximum clean. Not only does it come with a lot of unique features, it has been designed with you, the customer , in mind. BISSELL ProHeat models all feature a patented built-in heater which will [...]
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Page 8
Carpet protection applied at the mill typically wears down with heavy foot traffic over time and with everyday cleaning, including deep cleaning. T o help restore this important protection, BISSELL offers deep cleaning formulas with Scotchgard protector and a post-applicator to apply Scotchgard protector with the same materials used by carpet mills[...]
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Page 9
1. Plan activities to give your carpet time to dry . 2. Move furniture to another area if cleaning an entire room (optional). 3. Vacuum area with a dry vacuum cleaner thoroughly before deep cleaning. 4. Plan your cleaning route to leave an exit path. It is best to begin cleaning in the corner farthest from your exit. 1. Fill the 2-in-1 water tank .[...]
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Page 10
2. Fill the formula tank. Fill up the formula tank by first unscrewing the cap and insert. Always use genuine BISSELL formulas to maximize cleaning and for the safety of your machine. Fill formula up to the line and replace the cap and insert. Place formula tank into the slot in the back of the machine for a snug fit. 3. Set Custom Clean dial . Sim[...]
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Page 11
7. Remove the tank from the base of the machine by lifting up on the tank carry handle. Carry like a bucket to a utility sink or outside where you will dispose of the dirty water . 7a. Unlatch the top of the tank from the bottom by lifting up on the tank latch which is located on the back of the tank. 7b. Remove the top of the tank by lifting up on[...]
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Page 12
For best results, a few simple steps can assure your machine is well maintained after your cleaning is complete. 1. T urn power and heater s witches OFF (O). Unplug the machine and wrap the power cord. 2. After emptying the 2-in-1 water tank, rinse it out at a faucet with running hand hot tap water , taking care to clean underneath the heavy duty b[...]
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Page 13
Some models are equipped with a Scotchgard protector post-treatment applicator and cartridge. Using this, along with one of the BISSELL Deep Cleaning Formulas containing Scotchgard, to help retain the carpet cleanliness achieved with the ProHeat 2X machine. For best results, the post cleaning treatment should be applied while the carpet is still da[...]
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Page 14
Y our ProHeat 2X machine comes equipped with a flex hose and at least one c leaning tool for cleaning stairs, upholstery , and more. 1. Important! If using to clean upholstery , check upholstery tags. A. Check manufacturer’ s tag before cleaning. “W” or “WS” on the tag means you can use your ProHeat 2X. If the tag is coded with an “X”[...]
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Page 15
Keep plenty of genuine BISSELL Deep Cleaning Formula and Scotchgard protector post-treatment cartridges on hand so you can clean and protect whenever it fits your schedule. Always use genuine BISSELL Deep Cleaning Formulas. Do not delay! Attending to an accident soon after it occurs ensures the most optimal clean. Leaving it for an extended period [...]
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Page 16
Y our ProHeat 2X model may come with a hard floor tool and Hard Floor Solutions Formula. If not, these products are available for purchase by contacting the BISSELL Consumer Services department by phone. The hard floor tool provides effective cleaning for linoleum, vin yl, and tile floors. Caution: Do not use on unsealed hardwood floors. 1. V acuum[...]
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Page 17
17 www .bissell.com Occasional replacement of one or both belts may become necessary . If that is needed, please follow the instructions below . 1. T urn off the machine, and unplug it from the outlet. 2. Remove both the 2-in-1 water tank and the formula tank. Set aside. 3. Unscrew the nozzle and remove it. Set aside. 4. T urn the machine on its si[...]
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Page 18
18 www .bissell.com Brushes can be removed for cleaning or replacement as needed. 1. F ollow Small Belt Removal Instructions on page 17. 2. Remove brush rolls by pulling them off of the metal rods. 3. Place cleaned or new brush rolls back onto the rods. Make sure one washer is on each end of the rollers prior to sliding onto the rod. Be sure to let[...]
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Page 19
19 www .bissell.com T roubleshooting Built-in heater ready light does not illuminate Possible Cause Remedies 1. The heater switch is not turned ON ( I ). 1. T urn the heater s witch ON ( I ). 2. The power switch is not turned ON ( I ). 2. Both switches must be ON ( I ) to activate the heater read y light. Reduced spray or no spray . Possible Cause [...]
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Page 20
20 www .bissell.com T roubleshooting (Continued) Cleaner not picking up solution Possible Causes Remedies 1 . Ready T ools dial may be at wrong setting. 1 . Set Ready T ools dial to either floor c leaning or hose attachments setting. 2. 2-in-1 w at er tank may not be sea ted properly . 2. Pick up both the 2 -in-1 wa ter tank and formula tank and re[...]
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Page 21
If your BISSELL product should require service: In the UK, Australia, or New Zealand, call BISSELL Consumer Services at the numbers below and we will give you the location of a BISSELL Authorized Service Center in your area. For all other countries, contact your local in country distributor for questions, service, or repair . If you have questions [...]
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Page 22
R eplacement P arts - BISSELL ProHeat 2X Replacement Parts* Below please find a list of common replacement parts. While not all of these parts may have come with your specific machine, all are available to you for purchase, if desired. Item Part No. Part Name 1 203-6651 3” T ough Stain T ool 2 203-6652 Powered T urboBrush Hand T ool 3 203-6653 4?[...]
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Page 23
R eplacement P arts - BISSELL ProHeat 2X 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 29 30 31 23 www .bissell.com 28 32 ug310-5880_9200E_406.indd 23 ug310-5880_9200E_406.indd 23 6/9/06 4:25:48 PM 6/9/06 4:25:48 PM[...]
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Page 24
W arranty - BISSELL ProHeat 2X 24 www .bissell.com This warranty gives you specific legal rights, and you may also have other rights which may var y from country to country . If you need additional instruction regarding this warranty or have questions regarding what it may cover , please contact BISSELL Consumer Ser vices by telephone, or regular p[...]