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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Black Box 2-Port USB 3.0 Fiber Extender, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Black Box 2-Port USB 3.0 Fiber Extender one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Black Box 2-Port USB 3.0 Fiber Extender. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Black Box 2-Port USB 3.0 Fiber Extender should contain:
- informations concerning technical data of Black Box 2-Port USB 3.0 Fiber Extender
- name of the manufacturer and a year of construction of the Black Box 2-Port USB 3.0 Fiber Extender item
- rules of operation, control and maintenance of the Black Box 2-Port USB 3.0 Fiber Extender item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Black Box 2-Port USB 3.0 Fiber Extender alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Black Box 2-Port USB 3.0 Fiber Extender, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Black Box service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Black Box 2-Port USB 3.0 Fiber Extender.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Black Box 2-Port USB 3.0 Fiber Extender item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
IC502 A B L A C K B O X ® E a s i l y e xt e n d S u p e r S p e ed U S B 3 . 0 s i g n a l s u p t o 3 30 fee t ( 1 0 0 mete rs ) o v er fi ber . 2-Port USB 3.0 Fiber Extender Ord er toll -free in t he U.S . : C all 877- 877- BBOX (o ut sid e U.S . call 724 -7 4 6 - 550 0 ) FREE tech nical s upp or t 24 ho ur s a day, 7 days a wee k: C all 724 -7[...]
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Page 2
72 4 - 7 46 -5500 | blac kbox.c om Pa ge 2 IC502 A T ra demar k s Used i n this Manua l / FC C and IC RFI S tatemen t T rademar k s Used in th is Man ual Black Box and the D ouble D iamond log o are registered trademark s of B B T echnologies, Inc. Ma c OS X i s a re gi ste re d tr ade ma rk o f App le C omp ut er , Inc . Intel is a registered trad[...]
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Page 3
72 4 - 7 46 -5500 | blac kbox.c om Pa ge 3 IC502 A NOM Statemen t Instrucc iones de Segur idad ( Normas Ofic ial es M exica nas El ec trica l Safety Stat ement) 1 . T odas las instrucc iones de s eguridad y op eración deb erán ser leídas antes de que el aparat o eléc trico sea operado. 2 . Las instrucciones de seguridad y o peración d eberán [...]
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Page 4
72 4 - 7 46 -5500 | blac kbox.c om Pa ge 4 IC502 A T able of Contents T able of C onten t s 1 . Specific ations ....................................................................................................................................................................... 5 2 . Over view ......................................................[...]
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Page 5
72 4 - 7 46 -5500 | blac kbox.c om Pa ge 5 IC502 A Cha pter 1: Sp eci ficat ions 1 . Spe cifications T abl e 1- 1. T ech nical S pe cific ation s Approv als EMC : FC C Class B, CE Class B, Mac hin e vis ion: AIA USB 3 Vis ion , E n vi ro n me nt al: R oHS 2 (C E) Current 90 0 m A available to USB dev ice at rem ote e xten der unit for ea ch USB p o[...]
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Page 6
72 4 - 7 46 -5500 | blac kbox.c om Pa ge 6 IC502 A Chapte r 2 : O ver view 2. Over vie w 2. 1 Intr oduc ti on Ex tend USB signals as far as 330 feet (1 0 0 meters ) to t wo remote USB 3.0 devices using secure, interferenc e -free fib er c abling . The 2 - Por t USB 3.0 Fiber Ex tender uses multimode fiber optic c abling to ex tend device signals to[...]
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Page 7
72 4 - 7 46 -5500 | blac kbox.c om Pa ge 7 IC502 A Chapte r 2 : O ver view 2.4 Hardw are Descr ipti on Fi gu re s 2 - 1 an d 2 - 2 sh ow th e fr ont and bac k pan el s of the Loc al Exte nde r Un it . T ab le 2 - 1 des cri bes the loca l exte nde r components. Figures 2- 3 and 2 - 4 show the front and ba ck panels of the Remote E xtender Unit. T ab[...]
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Page 8
72 4 - 7 46 -5500 | blac kbox.c om Pa ge 8 IC502 A Chapte r 2 : O ver view 2.4. 2 Remot e Ex t ender The remote ex tender provides t wo d ownstream T ype A por t s to connect up to t wo USB 3.0 devices directly . The remote ex tender is p owered by an ex ternal AC adapter and can supply up to 9 0 0 mA to each USB por t. Figure 2 -3 . Front panel of[...]
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Page 9
72 4 - 7 46 -5500 | blac kbox.c om Pa ge 9 IC502 A Chapte r 2 : O ver view 2.5 T ypical Appl icati on Figure 2 -5 shows a t ypical installation of the ex tender . USB 3.0 u p to 330 fee t (100 m) over multimod e fib er Assembly lin e Computer and mon itor Loc al E xte nder Remote E x tend er USB 3.0 c ame ra Figure 2 -5. S ample inst allat ion. NO [...]
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Page 10
72 4 - 7 46 -5500 | blac kbox.c om Pa ge 1 0 IC502 A Cha pter 3 : Instal lat ion 3. Ins tall ation 3. 1 Requ iremen t s T o complete installation of the I C 502A, you will also requir e the following items that are not included w ith the produc t: • USB 3.0 compati ble computer ( host computer ) with a USB 3.0 complia nt operating sy stem. • US[...]
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Page 11
72 4 - 7 46 -5500 | blac kbox.c om Pa ge 1 1 IC502 A Cha pter 3 : Instal lat ion Figure 3- 1 . C ontrol panel s creen. Figure 3-2 . Power o ptions selec ted. For eac h of the pla ns lis ted: a. Clic k on Ch ange Plan Settings.[...]
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Page 12
72 4 - 7 46 -5500 | blac kbox.c om Pa ge 1 2 IC502 A Cha pter 3 : Instal lat ion Figure 3-3. Change s et tings screen. 2 . Sele ct “Never” for “Put the computer to sleep ” for all the configur ations presented. a. Cl ick “C hange advanced power s et tings. ” Figure 3 - 4. C hange advanced power s et tings scre en.[...]
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Page 13
72 4 - 7 46 -5500 | blac kbox.c om Pa ge 1 3 IC502 A Cha pter 3 : Instal lat ion b. E xpand “USB set tings. ” c. E xpand “USB sele ctive suspend set ting. ” 3. Sele ct “Disabled. ” Figure 3-5. USB s elec tive suspend set ting.[...]
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Page 14
72 4 - 7 46 -5500 | blac kbox.c om Pa ge 1 4 IC502 A Cha pter 3 : Instal lat ion OS X T o disable “ suspend ” set tings on your computer : 1 . O pen “System Preferenc es, ” and s elec t “Energy S aver . ” Figure 3 - 6 . System Preferences icon. Figure 3 - 7 . System Preferences screen, Energy Saver selec ted.[...]
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Page 15
72 4 - 7 46 -5500 | blac kbox.c om Pa ge 1 5 IC502 A Cha pter 3 : Instal lat ion 2 . For b oth Bat ter y and Power Adapter power set tings, move slider bar to “Never ” for “ C omputer Sleep. ” Figure 3- 8 . Batter y and power adapter set tings. 3. In the po pup warning w indow , click “ OK. ” Figure 3-9. Popup warning window.[...]
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Page 16
72 4 - 7 46 -5500 | blac kbox.c om Pa ge 1 6 IC502 A Cha pter 3 : Instal lat ion 3.4 Connecting a U SB 3.0 Devi ce 1 . In sta ll a ny softwa re req ui re d to oper at e the U SB de vic e (s). Ref er t o the docu me nta ti on f or the U SB de vi ce (s). 2 . C onnec t the USB device to the device p or t on the Remote E xtender . If you are using a US[...]
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Page 17
72 4 - 7 46 -5500 | blac kbox.c om Pa ge 1 7 IC502 A Cha pter 3 : Instal lat ion 3. 7 Check ing th e Ins tal lat ion 1 . On the Local and Remote E x tenders, check that the Power , Statu s, and Host L EDs are on and solid. I f the Host or Status LEDs are permanently off , then the cabling bet ween the Loc al and Remote Ex tender may not be installe[...]
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Page 18
72 4 - 7 46 -5500 | blac kbox.c om Pa ge 1 8 IC502 A Cha pter 3 : Instal lat ion 3. 8 Co m pa tib ilit y The IC50 2A complies with the USB 3.0 specification. However , Black Box C orporation does not guaran tee that all USB 3.0 devices are compatible w ith the I C50 2A , because there are a number of different configu rations that may impac t the o[...]
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Page 19
72 4 - 7 46 -5500 | blac kbox.c om Pa ge 1 9 IC502 A Chapter 4 : T roubleshoo ting 4. T roubleshooting 4. 1 T ro ubleshoot ing Ti ps The fol lowi ng sectio n pr ov ide s tr oub les hoo tin g ti ps. The t opi cs ar e ar ra nge d in the orde r in whi ch th ey sh ou ld be ex ecu te d, in most situations. If you are unable to resolve the problem af ter[...]
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Page 20
72 4 - 7 46 -5500 | blac kbox.c om Pa ge 2 0 IC502 A Chapter 4 : T roubleshoo ting Problem : S ta t u s L E D i s o ff o n on e or b ot h u n i ts. Cau se ( s ) : 1 . The computer went int o suspend, hibernate , or sleep mod e. 2 . The computer trie d to suspend the USB 3.0 p or t that the Local E x tender is connec ted to . Solut ion (s ) : 1 . Po[...]
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Page 21
72 4 - 7 46 -5500 | blac kbox.c om Pa ge 2 1 IC502 A Chapter 4 : T roubleshoo ting Problem : All LEDs on both the Lo cal and Remote E x tenders are on, but the USB device do es not op erate correctly or is detec ted as an “Unknown Device ” in the op eratin g sy stem. Cau se ( s ) : 1 . The USB device is malfun c tioning. 2 . The computer d oes [...]
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Page 22
72 4 - 7 46 -5500 | blac kbox.c om Pa ge 22 IC502 A Appendix: T ech nica l Glossar y Appendix. T e chn ical G lossar y A. 1 US B Co n nect ors USB c ables have t wo classes of connec tors. The T ype A connec tors are used to connect the cable from a USB device to a T ype A por t on a computer or hub. The T ype B connector s are used to att ach the [...]
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Page 23
72 4 - 7 46 -5500 | blac kbox.c om Pa ge 23 IC502 A NO TES[...]
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Page 24
72 4 - 7 46 -5500 | blac kbox.c om B L A C K B O X ® Black Bo x T ech Suppo r t : FREE! Liv e. 24 /7 . T ec h suppo r t t he w ay i t shou ld be . Great t ech suppor t is just 30 se conds aw ay at 7 24 - 7 4 6 -5500 or blackbox.c om. IC5 02 A us er m anu al, ve r sio n 1 About Bl ack Bo x Black Box provides an e xtensive range of net working and i[...]