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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Black Box 8x8 DVI-D Matrix Switches, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Black Box 8x8 DVI-D Matrix Switches. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Black Box 8x8 DVI-D Matrix Switches should contain:
- informations concerning technical data of Black Box 8x8 DVI-D Matrix Switches
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Black Box 8x8 DVI-D Matrix Switches alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Black Box 8x8 DVI-D Matrix Switches, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Black Box service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Black Box 8x8 DVI-D Matrix Switches.
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Table of contents for the manual
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Page 1
Ord er toll -free in th e U.S . : C all 877-8 77-BB OX (ou tsi de U.S . call 724 -7 46 -550 0 ) FREE tech nical s upp or t 24 hou rs a d ay , 7 d ays a we ek: C all 724 -7 46 -550 0 or fa x 724 - 746 - 07 46 Mailing ad dre ss : Bla ck Box Cor poratio n, 100 0 Park Drive , Law rence , P A 15055 - 10 18 Web site : w w w.blackb ox.co m • E- mail : i[...]
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Page 2
72 4 - 7 46 -5 50 0 | blac kbox.c om Pa ge 2 FCC and I ndus tr y Canada Statem ent s Feder al Co mmun icati ons Commissi on and Industr y Canada Ra dio F requenc y Interferenc e S tatements This e quipmen t g enerat es, uses, and can radiat e radio -frequency energy , and if not installed and used properly , that is, in stric t ac co rda nc e with [...]
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Page 3
72 4 - 7 46 -5 50 0 | blac kbox.c om Pa ge 3 NOM Statemen t Instrucc iones de Segur idad ( Normas Ofic iales Mexica nas Electrica l Safety Statemen t ) 1 . T o das las instrucciones de seguridad y operación deberán s er leídas antes de que el aparato eléc trico s ea o perado. 2 . L as instrucc i ones de seguridad y op eración deb erán ser gua[...]
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Page 4
72 4 - 7 46 -5 50 0 | blac kbox.c om T rademark s Pa ge 4 T rademar k s Used in th is Manua l Black Box and the Double Diamond logo are registered trademarks of BB T echnologies, Inc. Windows and Windows X P are registered trademarks of Microsoft Corporation . Any other trademarks mentioned in this manua l are acknowledged to be the proper t y of t[...]
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Page 5
72 4 - 7 46 -5 50 0 | blac kbox.c om Pa ge 5 T able of Content s T able of C ontents 1 .0 Specif ications .............................................................................................................................................................................. 6 2.0 Safet y .......................................................[...]
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Page 6
72 4 - 7 46 -5 50 0 | blac kbox.c om Cha pter 1: Speci ficat ions Pa ge 6 1 .0 Sp ecifications Specif icatio n s — Video Bandwidth — 1 6 5 MH z, al l d ig i ta l Clock Jit ter — < 0. 1 5 Tbit Dis ta nce ( M aximu m ) — In pu t: < 3 6 m , 1 9 2 0 x 1 2 00 @ 60 H z; Out put: < 7 m , 1 92 0 x 1 200 @ 60 Hz Error in DC O f f set — 1 [...]
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Page 7
72 4 - 7 46 -5 50 0 | blac kbox.c om Cha pter 1: Speci ficat ions Pa ge 7 Spe cifications — Control Baud Rate and Protocol — Baud rate: 9 60 0 ; data bits : 8 ; stop bits : 1 ; parit y bit: none Control Application — S wit ch 2 .0 Se rial Contro l Por t — RS- 23 2 Serial C ontrol Poling Protocol — 2 = TX, 3 = RX, 5 = G ND Speed — Full /[...]
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Page 8
72 4 - 7 46 -5 50 0 | blac kbox.c om Cha pter 2 : Safety Pa ge 8 2.0 Saf et y T o ensure user safety , please comply with the following items during the installation, maint enance , and op eration of the 8X8 DVI - D Matrix Switch . 1) The Matrix Switc h must b e in s table position. Us e o nly the power supply that comes with unit. Using an unautho[...]
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Page 9
72 4 - 7 46 -5 50 0 | blac kbox.c om Chapter 3 : I ntroduc tion Pa ge 9 3.0 Introduction 3. 1 About the 8X8 DVI- D Matr ix Swit ch The 8X8 DVI - D Matrix Swit ch is a high-p erformance professional computer and audio signal s witch that can be used for cross switching multiple computer and audio signa ls. Ind ependent DVI and balance / unbalanc e I[...]
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Page 10
72 4 - 7 46 -5 50 0 | blac kbox.c om Chapter 3 : I ntroduc tion Pa ge 1 0 3. 3 Fr on t a nd R ea r Vi ews: Figure 3- 1 . Fron t of the Matrix Switc h Figure 3-2 . Back of the Matrix Switch A VSW- DVI8x8[...]
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Page 11
72 4 - 7 46 -5 50 0 | blac kbox.c om Cha pter 4 : Instal lat ion Pa ge 1 1 4.0 Ins tallat ion The 8X 8 DVI-D Mat rix S wit ch ha s a du rab le me tal ca sin g and can be stac k ed wit h ot he r devi ces . It is al so r ack mo unt able an d can be installed on a standard 1 9 inch rack. It is recommended to leave a 1 U space bet ween the units to all[...]
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Page 12
72 4 - 7 46 -5 50 0 | blac kbox.c om Cha pter 4 : Instal lat ion Pa ge 1 2 4. 1 Connec ti ng using Input and Output T erm inals The 8X 8 DVI-D Mat rix S wit ch ma y rec eiv e si gna ls fr om D VD pla ye rs, c om put ers, gr ap hics wo rkstat ion s, an d ot her d igi tal non- HDCP signals. T he switch can provide output to projectors, vide o recorde[...]
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Page 13
72 4 - 7 46 -5 50 0 | blac kbox.c om Cha pter 4 : Instal lat ion Pa ge 1 3 Figure 4 - 4. R S - 232 DB9 connec tor . T able 4 -2 . Pinni ng for the RS - 232 connector . Number Pin Fun c tion 1 Not u sed Not u sed 2 Tx T ransmit 3 Rx Receive 4 Not u sed Not u sed 5 Ground Ground 6 Not u sed Not u sed 7 Not u sed Not u sed 8 Not u sed Not u sed 9 Not [...]
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Page 14
72 4 - 7 46 -5 50 0 | blac kbox.c om Cha pter 4 : Instal lat ion Pa ge 1 4 4. 2 Connecting and Set ti ng up Audi o (A VSW- DVI8X8 only) The 8X8 DVI - D Matrix Swit ch with Audio feat ures t wo ty pes of connections: balanced and unbalanc e d. The balanced connection transmits a pair of balanced signals along t wo c ables. Because interferenc e will[...]
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Page 15
72 4 - 7 46 -5 50 0 | blac kbox.c om Chapter 5 : O pe rat ion an d Control Pa ge 1 5 5.0 Oper at ion a nd Cont rol 5. 1 RS -23 2, L AN, and Thi rd - Pa r t y Contr ol The unit c an b e con trolled one of four ways: • Using control s on the front panel • With the Remote C o ntr ol unit that is provided with the Matrix Swit ch • Using a PC and [...]
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Page 16
72 4 - 7 46 -5 50 0 | blac kbox.c om Chapter 5 : O pe rat ion an d Control Pa ge 1 6 T able 5 - 1 , contin u ed. Con trols for O peration of the Matrix Swit ch using the Front Panel buttons. S TAT US Inq uirin g s tat us b ut ton : To in quire ab out the pre se nt s tat us. Ex amp le 1: To inqu ire the st atus of out put chan nel 7 . Op erati on : [...]
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Page 17
72 4 - 7 46 -5 50 0 | blac kbox.c om Chapter 5 : O pe rat ion an d Control Pa ge 1 7 5.3 Ent ering a Sequence of Commands on the Fron t Contr ol Panel Figure 5 - 1 . Press the but ton for input channel number “ 1 “ . The LC D displays: ” 1 ” . Fi gur e 5- 2. Pr ess th e butt on f or swi tch in g mode “ A V“ . The L C D di spl ays “ B [...]
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Page 18
72 4 - 7 46 -5 50 0 | blac kbox.c om Chapter 5 : O pe rat ion an d Control Pa ge 1 8 Fi gur e 5- 7 . Pr ess th e ” En ter ” butt on t o ex ecu te th is seq uen ce o f com ma nds. The L C D dis pla ys, ” Swi tc h OK “ . Fi gur e 5- 8. Di spl ay fe edba ck on L C D : The video si gn al of ou tpu t ch ann el 4 is tr an sfe rre d fr om the i np[...]
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Page 19
72 4 - 7 46 -5 50 0 | blac kbox.c om Chapter 5 : O pe rat ion an d Control Pa ge 1 9 5.5 Operat ion of the Appli c at ion Sof t wa re Video Matrix Switchi ng Sof t ware is a compatible application that can be used with this series of M atrix Switches. Requiremen t s to run the sof tware : • Operating sy stem : Window s ® 98/2 000 / NT , W in do [...]
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Page 20
72 4 - 7 46 -5 50 0 | blac kbox.c om Chapter 5 : O pe rat ion an d Control Pa ge 2 0 5.6 O pera ting the Uni t th rough the R S - 232 Connection T able 5 -2 . Operating the Matrix Switc h through an R S - 232 Con ne ction Command T ypes Com ma nd Co d es Func ti ons System Com m an d / *Ty p e ; Acq uires t he mo de l‘s inform atio n. /+ xxxxxxxx[...]
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Page 21
72 4 - 7 46 -5 50 0 | blac kbox.c om Chapter 5 : T roubles hooting Pa ge 2 1 6.0 T roubleshooting 6. 1 Contacting B lack Bo x If you d etermine that your Matrix Swit ch is malfunctioning, do not attempt to alter or repair the unit. It contain s no user - ser viceable part s. C ontac t Black Box T echnical Suppor t at 72 4 - 7 4 6 -5500 or inf o @ b[...]
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Page 22
72 4 - 7 46 -5 50 0 | blac kbox.c om No te s Pa ge 22 A VSW- DVI8x8[...]
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Page 23
72 4 - 7 46 -5 50 0 | blac kbox.c om No te s Pa ge 23 A VSW- DVI8x8[...]
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Page 24
B L A C K B O X ® FRE E, live, 24 / 7 T ech Suppor t is jus t 30 second s aw ay . 72 4 - 7 4 6 -550 0 | blackbox.c om © Copyright 2011. Black Box Corporation. All rights reserved. Printed in U.S.A. Black Box ® and the Double Diamond logo ar e registered trademarks of BB T echnologies, Inc. Any third-party trademarks appearing in this publication[...]