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Black Box ACR1002A-R manual

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  • Page 1

    Ex te nd h igh q ua l i t y D VI Video , Aud io and U SB co nn ections a cro ss y ou r hig h spee d ne t w or k ServSwitch Agility ™ and Agility Dual ™ A CR 1 000 A A CR 1 000 A- T A CR 1 000 A-R A CR 1 002 A A CR 1 00 2A - T A CR 1 002A -R Ord er toll -free in th e U.S . : C all 877- 877-B BOX (ou t side U. S. c all 724 - 7 4 6 - 550 0 ) FREE [...]

  • Page 2

    S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 2 T rademark s U sed in this Manual Black Box a nd the Double Diamond logo are regi stered trademarks, and Ser vSwitch is a t rademark, of BB T e chnologies, Inc. Mac is a registered tr ademark of Apple C omputer , Inc. Linux is register ed trademark o f Lin[...]

  • Page 3

    FC C and IC RF I S tat ements 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 3 Feder al Co mmun icatio ns Comm issio n and Ind ustr y Canada Rad io Fr equency Interferenc e S tatements This equipmen t generates, u ses, and can radia te radio-frequency energy , and if not installed and used properly , that is, i n stric t acc ordance with t he manuf a[...]

  • Page 4

    S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 4 Ins trucciones de Se guridad ( N ormas O ficiales Me xicanas Elec trical Safet y Statement) 1 . T o das las in strucciones de seguridad y operación deberán ser leíd as ant es de que el aparat o eléc trico sea operado. 2 . Las instrucciones de seguridad[...]

  • Page 5

    T ab le of Content s 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 5 Contents 1 . Specifications .............................................................................................................................................................................. 6 2 . Introduction ............................................................[...]

  • Page 6

    S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 6 1 . Spec ifica t io ns Ser v Switch Agi lit y Casi ng (w x h x d) : 1 98mm ( 7 . 92 ” ) x 4 4mm ( 1 . 76 ”) x 1 20mm (4.8”) C ons truction : 1 U compact c ase, r obust metal design Weight: 0. 75k g (1 .65lbs) Mount kits: Rack mount kits: Single ( RMK[...]

  • Page 7

    Cha pt er 2 : Overview 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 7 2. Introdu c tion Thank you f or choosing the Serv Switch A gil ity range which represents a major advancemen t in the capabil ities of digital extenders and switches. By encoding h igh qual ity DVI vide o, a udio and USB c onnections into In ternet Pro tocol ( IP ) mess ages, Se[...]

  • Page 8

    S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 8 2.3 Mixi ng Ser vSwit ch A gi lity and Agi lity Dual un its It is possible to mix Ser vSwitch Agi lity and Agili ty Dual transmi tters and receivers on a net work, with the provision th at standard Agil ity unit s do not support dual link D V I vide o sign[...]

  • Page 9

    Cha pt er 2 : Overview 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 9 AU X LINE IN LINE OUT COMPUTER ON 2 1 INDOOR USE ONL Y OPTIONS 1 2 5V 2.5A DVI-D Video input Audio line in/out AUX (serial) port USB port Configuration switches Power input 2.5 Ser vSwit ch Ag ili ty unit fe at ures The Ser v Switc h Agil ity unit s are housed withi n durable , [...]

  • Page 10

    S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 10 2.5.2 Ser v Swit ch Agi lity remote r ece ive r uni t The smart front fac es feat ure the opera tion indicators as shown in Fi gure 2 -5: NET SER AU D USB DV I PWR REMOTE ServSwi tc h Agilit y ™ BL AC K BO XK VMoI P EXTENDE R Gigabit Ethernet port In [...]

  • Page 11

    Cha pt er 2 : Overview 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 11 NET SER AU D USB DV I PWR ServSwi tc hA gilit yD ua l ™ BL AC K BO XK VMoI P EXTENDER LOCA L 2.6 Serv Swit ch A gi lity Dual un it fe atures The Ser v Switc h Agil ity Dual units are housed within dur able, metal lic enclosu res with most connectors situated at the re ar pan[...]

  • Page 12

    S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 12 NET SER AU D USB DV I PWR ServSwi tc hA gilit yD ua l ™ BL AC K BO XK VMoI P EXTENDER REM OT E DV I-D-2 5V 4A DV I-D-1 Audio line in/out USB ports Configuration switches Power input Secondary video output Primary video output AUX (serial) port 2.6.2 [...]

  • Page 13

    Cha pt er 2 : Overview 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 13 2. 7 W hat‘s Inc luded Y our package should include the f ollowing it ems. If an y thing is m issing or dam aged, con tac t Black Box a t 72 4 - 7 4 6 -5 500 or info @ blackbox .com. 2. 7 . 1 Ser v Swit ch Agi lity Local Uni t Pac k age (A CR 1 00 0A- T ) •  Ser vSwi[...]

  • Page 14

    S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 14 A UX LINE IN/ LINE OUT SER CONSOLE MIC IN 1 2 INDOOR USE ONL Y OPTIONS LINE IN/ LINE O DVI-D 1 2 USER CO 5V 2.5A MIC IN 3. Inst al lat ion 3. 1 Mounting There are thr ee main moun ting methods: •  V iathe ( 4 ) suppliedself-adhesive?[...]

  • Page 15

    Cha pt er 3 : Instal la t ion 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 15 3. 1 .2 Using the VESA Mounting Brack et The optional mounti ng brack et conf orms to the VESA mounti ng standard and so can be used to mount a Serv Switc h Agil ity unit directly to the rear of most video display un its. The bracket can al so be fixed directly to a wal[...]

  • Page 16

    S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 16 COMP D VI-D DVI-D link from host computer 3. 2 Connec tions Installation in volves lin king the Serv Switch A gility local transmitter un it to va rious por ts on the hos t comput er , w hile the Ser v Swit ch Agi lity remote receiv er unit is a tt ache[...]

  • Page 17

    Cha pt er 3 : Instal la t ion 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 17 Standard or dual link cable from host computer COMPUTER DVI-D-1 D VI-D-2 From secondary video output port From primary video output port COMPUTER DVI-D-1 D VI-D-2 3.2. 1 . 2 T o mak e a si ngl e video l ink on Serv Swit ch A gi lity Dual Use either a standard DVI-D cabl[...]

  • Page 18

    S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 18 LINE IN LINE OUT COMPUTER Speaker (line out) link from host computer Microphone (line in) link from host computer 3.2. 2 Local A udi o Lin ks The Ser v Switc h Agil ity ( and Agi lity Dual) units suppor t t wo way stereo digital sound so tha t you can u[...]

  • Page 19

    Cha pt er 3 : Instal la t ion 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 19 3.2. 3 Local USB L ink The Ser v Switc h Agil ity ( and Agi lity Dual) units ac t as USB 2. 0 hubs an d so can provide four sock et s at the Remote un it with only a single c onnection at the Loc al unit. 1 Con nect the t y pe B connector on a USB cable to the USB port [...]

  • Page 20

    S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pa g e 20 3.2. 4 Local A UX P or t The AUX por t is an RS23 2 serial por t that al lows ex tension o f RS232 s ignal s up to a bau d rat e of 1 1 52 00. T he por t has soft ware flow con trol, b ut no hardwar e flow con trol. 1 Ensu re that powe r is removed fr om[...]

  • Page 21

    Cha pt er 3 : Instal la t ion 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 21 3.2.5 Local Po wer In Each Ser vSwitch Agi lity unit is suppl ied with an appropriat e power supply - Note: Agili t y Dual un its are supplied with a slig htly higher capacity supply (please s ee sec tion 3.2. 5. 1 below) . 1 Attach the output lead from the suppl ied po[...]

  • Page 22

    S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 22 3.2.6 Local / Remote Net work Lin k Ser v Switch Agi lity (and Ag ilit y Dua l ) units can be either connected directly to each other or via a Gigabit Ethernet network. Additionally, Agility Dual units can be networked by fiber optic links. For direct li[...]

  • Page 23

    Cha pt er 3 : Instal la t ion 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 23 3.2.6. 2 T o li nk Ag ili ty Dual un its using fi b er opti c l in ks 1 Insert an optional SFP (multi mode or single mode ) fiber module int o the aper ture on the Serv Switc h Agil ity Dual front panel . See Figure 3 - 1 4. ServSwitch Agility Dual ™ B L A C K B O X K V[...]

  • Page 24

    S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 24 3.2.7 R emot e Video D ispl ay The Ser v Switc h Agil ity unit s support DV I digital vide o signa ls and so use D VI - D vid eo connectors throughout. • Ser v Swit chAgility mod elsc ansuppor t a singlehigh resolution DV[...]

  • Page 25

    Cha pt er 3 : Instal la t ion 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 25 Standard or dual link cable from video display 3.2.7 . 2 T o connect a sing le D VI displa y to the Serv Swit ch A gi lity Dual 1 Use either a standard or Dual Link DVI-D cable to connect the video display to the DVI-D-1 connector of the ServSwitch Agility Dual remote u[...]

  • Page 26

    S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pa g e 26 3. 2.8 Remote Micr ophone & Speak e rs Ser v Swit ch Agi lity (and Agility Dual) remote un its can suppor t a microphone as well as speak er s providin g the necessar y connec - tions ha ve been made bet ween the Ser v Switc h Agil ity lo cal trans m[...]

  • Page 27

    Cha pt er 3 : Instal la t ion 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 27 3.2.9 USB Dev ic es Ser v Swit ch Agi lity and Agili ty Dual remote receiv er units have f our USB por t s to which peripher als ma y be connected. The por t s are in ter changeable . T o connec t more than f our periphera ls, one or more USB h ubs may be used. The to t[...]

  • Page 28

    S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pa g e 28 3.2. 1 0 Remote A UX Po r t The AUX port is an RS232 serial port that allows extension of RS232 signals up to a baud rate of 115200. The port has soft- ware flow control, but no hardware flow control. 1 Ensur e that powe r is removed fr om the Ser vSwi[...]

  • Page 29

    Cha pt er 3 : Instal la t ion 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pa g e 29 3.2. 1 1 Local Po wer In Each Ser vSwitch Agi lity unit is suppl ied with an appropriat e power supply - Note: Agili t y Dual un its are supplied with a slig htly higher capacity supply (please s ee sec tion 3.2. 1 1 . 1 b elow). 1 Attach the output lead from the suppl i[...]

  • Page 30

    S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 3 0 4. Configurat ion 4 . 1 I nitia l co nfig urati on Where a Agili ty or Agility Dual local and remote units are di rectly link ed to each ot her , no configura tion action is required, pr ovid - ed they hav e their f actor y default settings in pl ace . I[...]

  • Page 31

    Chapter 4 : Co nfigur ation 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 31 4. 1 . 4 Br owser - Based Conf ig ura tio n Utili t y The browser -based configura tion utility within all local tr ansmi tter and remote r eceiver uni ts requires a network connec tion bet ween a Ser v Swit ch Agi lity unit and a comput er . T his c onfigur ation util it[...]

  • Page 32

    S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pa g e 32 4. 1 .5 Perform ing a n upgr ade Ser v Swit ch Agi lity and Agili ty Dual units are flash upgradeable us ing the method outli ned here . However , for larger in stallations we recommend th at you use the Serv Switch iP ath man ager to upgr ade multiple A[...]

  • Page 33

    Cha pt er 5 : Opera t io n 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 33 5. Ope r at ion In operation, man y S er vSwitch Ag ility and Agil ity Dual installations r equire no i nt er vention onc e conf igured. The local tran smitter and remot e receiver u nits take care of a ll con nec tion contr ol behind the scenes so tha t you can con tinue [...]

  • Page 34

    S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 3 4 6. Fur ther inf ormation This chapt er con tains a va riety of informa tion, inc ludin g the follo wing: • Appendix A - Tips for suc cess when networking Agility units • Appendix B - T roubleshooting • A[...]

  • Page 35

    Ap p en dice s 72 4 - 7 46 -5 50 0 | blac kbo x .c om P ag e 35 Appendix A. Tips for suc cess when networki ng Agi l ity units Agil ity unit s use multi ple strategies to m inim ise the amount o f data that the y send across network s. However , data overheads can be quite hig h, particularly when very high resolution video is being transf erred, s[...]

  • Page 36

    S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 3 6 A .3 Creat ing an effici ent net wo rk layou t Net work layout is vital . The use of IGMP snooping also in troduces c er tain constr aints, so take heed: • Keepit flat. Use a basicline - cascade s tructurerather thana?[...]

  • Page 37

    Ap p en dice s 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 37 A .4 Configur ing the swit ches an d devi ces The layout is vital but so too is the c o nfigu ration: • Enable IGMP Snooping on a ll L2 s witches. • Ens urethat I G M P Fa s t- L e av e is enabled on all switches with Serv Switc h Agil ity unit s connected directly [...]

  • Page 38

    S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 3 8 App endix B. T roubleshooting Pro blem: T he video i mage of the Serv Swi tc h Ag i li ty receiv er sho ws hori zon tal l ines across t he screen . This issue is known as Blinding bec ause the res ulting video image looks as though you’ re viewing it t[...]

  • Page 39

    Ap p en dice s 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 39 Pro blem: T he mouse poi nt er of t he Serv Swit ch A gi lity recei ver is s lo w or sl uggi sh when mo ved acros s th e s creen . This issue is often rel ated to e ither usin g ditherin g on the video output of one or more trans mitting comput ers or using V GA-to - DVI vide o converte[...]

  • Page 40

    S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 4 0 Ap pen dix C . Glos sar y C . 1 Interne t Group Manag ement Protocol Where an Ser v Swit ch Agi lity transmi tter is requir ed to stream video to two or more receivers, multicasting is the method used. Multicasting in volves the delivery of identical dat[...]

  • Page 41

    Ap p en dice s 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 41 C .2 Jumbo frames (Jumbo packets ) Since i ts commercial i ntroduction in 1 98 0, the E thernet standard ha s been successful ly ex tended and adapt ed to k e ep pace with the ever impr oving capabil ities of comput er systems. The achievable data rates, f or inst ance , have risen in[...]

  • Page 42

    S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pa g e 42 C . 4 Ag ilit y t ran s mit te r video set ti ngs Each Ser vSwitch Agi lity transmi tter includes con trols t o help you cu stomise how video data is tran smitted. When config ured cor - rectly for the application, these can help to i ncrease data effici[...]

  • Page 43

    Ap p en dice s 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pa g e 43 C .6 Lay er 2 and Lay er 3 : The OSI model When discussing network sw itc hes, the terms Layer 2 and Layer 3 are v er y often used. These refer to pa r ts of the Open System Inter connection ( OSI ) mo del, a standardi sed way to categorise the necessar y functions of an y standard net[...]

  • Page 44

    S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 4 4 Appendix D . C able and Connec tor Specificat ions D . 1 RS232 ‘Nul l -Modem’ Cable 9pin D-type female 9pin D-type female 11 DCD DCD 22 RXD RXD 33 TXD TXD 44 DTR DTR 55 GND GND 66 DSR DSR 77 RT SR TS 88 CTS CTS D .2 Suppor ted video modes Ser v Swit [...]

  • Page 45

    Ap p en dice s 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pa g e 45 Appendix E. Safet y Inform ation • For use indr y , oilfree indoor environmen ts only . • The units and theirp owersupplies generateheat when inop erationand willb ecome warmto the touch .D o not[...]

  • Page 46

    72 4 - 7 46 -5 50 0 | blac kbo x .c om About Bl ack B ox Black Box Network Ser vices is your source f or an ex tensive ran ge of networking and inf rastructure product s. Y ou’ll fi nd every thing from cabinets and racks and power and su rge prot ec tion product s to media c onverters and Etherne t switches all supported by free , live 2 4 / 7 T [...]