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Black Box ACS4022A-R2-xx ACS4201A-R2-xx manual

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Table of contents for the manual

  • Page 1

    ACS2009A-R2-xx, ACS2 028A-R2-xx ACS2209A-R2-xx, ACS2 228A-R2-xx ACS4001A-R2-xx, ACS4022A-R2-xx ACS4201A-R2-xx, ACS4222A-R2-xx DVI-D-Fiber-KVM-Extender Single and DualHead Manual http://www.blackbox.com[...]

  • Page 2

    DVI-D FIBE R KV M -EXTE NDE R 2 Welcome to the DVI-D Fiber KVM-Extender Family! Thank you for purchasing an DVI-D Fiber KVM- Extender! We appreciate your bus iness, and we think you’ll appreciate th e many ways that your enhanced RGB Graphic system will save you money, time, a nd effort. That’s because our DVI-D Fiber KVM-Exte nder is all ab ou[...]

  • Page 3

    DVI-D FI BE R KVM-EX TE NDER 3 Copyrights and Trademarks ©2008. All rights reserved. This in formation ma y not be reproduced in any manner wi thout the prior written consent of the manufacturer. Information in thi s docu ment is subject to change without not ice and t he manufa cturer s hall not be liable for any direct, indirect, specia l, incid[...]

  • Page 4

    DVI-D FIBE R KV M -EXTE NDE R 4[...]

  • Page 5

    DECLARATION OF CONFORMITY 5 EUROPEA N UNI O N DE CLA RAT I ON OF CONFO RMITY This is to certify that, when in stalled and used accord ing to the instruct ion s in this manual, together with the specifi ed cables and th e m ax im u m cable l en gth <3 m , th e Units: ACS2009A-R2-MM, ACS2009A-R2-SM, ACS2209A-R2-MM, ACS2209A-R2-SM ACS4001A-R2-MM, A[...]

  • Page 6

    DVI-D FIBE R KV M -EXTE NDE R 6 Safety Precautions a nd In stallation Guidelines To ensure reliable and safe long-term operation, pl ease no te the following i nstallation guidelines: • Only use in dry, indoor environments. • If the building has 3-phase AC power, try to ensure that e quipment connected to the Local and Remote u nits is on the s[...]

  • Page 7

    CONTE NTS 7 Contents 1. Quick Set up 8 2. Overview 9 2.1 Introduction 9 2.2 Glossary 9 2.3 Features 11 2.4 Product Range 12 2.5 Compatibility 13 2.6 How to Use This Gui de 14 3. Installation 15 3.1 Package Contents 15 3.2 Interconnection Cable Requirements 17 3.3 System Setup 18 3.4 Diagnostic LEDs 29 4. Servic e Se tup 31 4.1 Setup at the Local Un[...]

  • Page 8

    DVI-D FIBE R KV M -EXTE NDE R 8 1. Quick Setup This section briefly describes how to install your KVM extend er system. Unless you a re an experienced us er , we recommend th at you follow the full procedur es described in the rest of this manual. Install system 1. Connect Remote unit to KVM. 2. Connect Local unit to CPU or switch. 3. Connect Local[...]

  • Page 9

    OVERVIEW 9 2. Overview 2.1 Introducti on A Fiber KVM Extender is mainly used, to extend the maximu m distance bet ween a CPU and his Keyboard / Monitor / Mous e c onsid erably . In ad d ition t hey are b enefi ci al in installations in elec tromagnetic hazardous en vironme n ts (EMI). Normal Keyb oard -/ Monitor-/ Mouse extender cabl es (and Extend[...]

  • Page 10

    DVI-D FIBE R KV M -EXTE NDE R 10 DVI-D F iber – KVM Extender s ystem (example) CPU with DVI-D Graphi c car d DVI-D Fi ber KVM- Extender sy stem Local C onsole Remote Console Optional 2 nd Monitor Optiona l 2 nd Monitor Seria l / Audio[...]

  • Page 11

    OVERVIEW 11 2.3 Features All members of the DVI-D Fiber - DVI KVM Ex tender Series offer the following features: • Support for DVI-D Graphi c cards (all devices) • Support for PS2-Keyboard and PS2-Mouse (ACS2028A -R2-xx and ACS2228A-xx) • Support for USB-Keyboard and USB-M ouse (ACS4022A-R2-xx and ACS4222A-xx) Devices with USB- conn ectors su[...]

  • Page 12

    DVI-D FIBE R KV M -EXTE NDE R 12 2.4 Product Range There are sixteen products in th e range and vari ous upgrade kits: DVI-D Fiber – Ext ender Where: xx is MM is Multimode D evi ce xx is SM is Single mode Device ACS2009A-R2-xx KVM-Extender 1x DVI, PS2-Keyboard, PS 2-Mouse (Singlehead) ACS2028A-R2-xx KVM-Extender 1x DVI, PS2-Keyboard, PS 2-Mouse ([...]

  • Page 13

    OVERVIEW 13 2.5 Compatibility Interface Compatibility • Digital Video ( DVI-D): Digital Video st andard, insta lled by Digital Display W orking Group ( www.ddwg.org ) R, G, B, CLOCK in a da t a stream with up to 3x 1,6 GBit/sec. Signals are TMDS Level. • PS/2 Keyboard: Compatible with all standard keyboards. Certain keyboards with enhanced feat[...]

  • Page 14

    DVI-D FIBE R KV M -EXTE NDE R 14 2.6 How to Use This Guide This guide describes the installation and confi gurat ion of the DVI-D Fiber – Extender Series. Although the connection and operatio n of the system is relatively straightforward, you should consider the following be fore getting started: Connection & Compatibility If you have purchas[...]

  • Page 15

    INSTALLATIO N 15 3. Installation For first-time users, we reco mme nd that you carry out a test place ment, confined to a sing le room, before commencing full installation. This will allow you to i dentify and solve any cabl ing problems , and exper iment with t he KVM exte nder sys tem mor e conveni ently. 3.1 Package Contents You should receiv e [...]

  • Page 16

    DVI-D FIBE R KV M -EXTE NDE R 16 ACS4001A-R2-xx, ACS4022A-R2-xx, ACS4 201A-R2-xx and ACS4222A-R2- xx (additionally): • DVI-D (1,8m) video cable (DVI -D dual li nk male-to-male) • USB (1,8m) cable (USB type A to type B) ACS2209A-R2-xx, ACS2228A-R2-xx, ACS4 201A-R2-xx and ACS4222A-R2- xx (additionally): • DVI-D (1,8m) video cable (DVI -D dual l[...]

  • Page 17

    INSTALLATIO N 17 3.2 Interconnection Cable Requirements To connect the Local and Re mote unit s you will need: • DVI, PS2-Keyboard, PS2-Mouse: Connect the supplied KV M CPU cable set to your CPU (KVM.- Switch, etc.). Pl ease ensure that the conne ct ion is tension-free! Devices ACS2028A + ACS2228A • DVI, USB-Keyboard, USB-Mouse: Connect the sup[...]

  • Page 18

    DVI-D FIBE R KV M -EXTE NDE R 18 3.3 System Setup To insta ll yo u r DVI-D F i ber – Extender system: 1. Switch off all de vices. 2. Connect your keyboard, monito r(s) and mouse to the Remote unit (depending on device type). Please ensure, to not swap Mouse- and Keyboard connector. The Keyboard connector is purple and t he Mou se connector is gre[...]

  • Page 19

    INSTALLATIO N 19 DVI-D F iber KVM-E xtender T ype ACS2009A-R2-x x Local Unit DVI-D F iber KVM-E xtender T ype ACS2009A-R2-x x Remote Unit DVI-D F iber KVM-E xtender T ype ACS2 009A-R2-x x Local/ Remot e Unit remote DVI-Monitor port– connect to Remote co nsole monito r Remote mouse por t Remote keyboard port Connect to 5V Power supply INTERCONNECT[...]

  • Page 20

    DVI-D FIBE R KV M -EXTE NDE R 20 DVI-D F iber KVM-E xtender T ype ACS2209A-R2-x x Local Unit DVI-D F iber KVM-E xtender T ype ACS2209A-R2-x x Remote Unit Connect to CPU: 2 nd DVI-Graphic card 2 n d local DVI-Monitor port Connect to Local console 2 nd monitor 2 n d remote DVI-Monitor port Connect to Remote console 2 nd monitor Connect to CPU: 1 st D[...]

  • Page 21

    INSTALLATIO N 21 DVI-D F iber KVM-E xtender T ype ACS2028A-R2-x x Local Unit DVI-D F iber KVM-E xtender T ype ACS2028A-R2-x x Remote Unit Connect to CPU: DVI, keyboard, mouse local DVI-Monitor port Connect to Local console monitor Local keyboard/ mouse port Solely Keyboard may be plugged in directly, keyboard/mouse through equipped adapter remote D[...]

  • Page 22

    DVI-D FIBE R KV M -EXTE NDE R 22 DVI-D F iber KVM-E xtender T ype ACS2228A-R2-x x Local Unit DVI-D F iber KVM-E xtender T ype ACS2228A-R2-x x Remote Unit Connect to CPU: 2 nd DVI-Graphic card 2 n d local DVI-Monitor port Connect to Local console 2 nd monitor 2 n d remote DVI-Monitor port Connect to Remote console 2 nd monitor Connect to CPU: 1 st D[...]

  • Page 23

    INSTALLATIO N 23 DVI-D F iber KVM-E xtender T ype ACS2 028A-R2-x x Local/ Remot e Unit DVI-D F iber KVM-E xtender T ype ACS2 228A-R2-x x Local/ Remot e Unit Connect to 5V Power supply INTERCONNE CT – carries 1 s t video and data signals – connect to Local/ Remote unit with Fiber cable Fiber-Plug type: LC INTERCONNECT – carries 2 n d video –[...]

  • Page 24

    DVI-D FIBE R KV M -EXTE NDE R 24 DVI-D F iber KVM-E xtender T ype ACS4001A-R2-x x Local Unit DVI-D F iber KVM-E xtender T ype ACS4001A-R2-x x Remote Unit DVI-D F iber KVM-E xtender T ype ACS4 001A-R2-x x Local/ Remot e Unit remote DVI-Monitor port– connect to Remot e cons ole monitor Remote keyboard/mouse port Connect to 5V Power supply INTERC ON[...]

  • Page 25

    INSTALLATIO N 25 DVI-D F iber KVM-E xtender T ype ACS4201A-R2-x x Local Unit DVI-D F iber KVM-E xtender T ype ACS4201A-R2-x x Remote Unit local 1 s t DVI-Monitor port Connect to Local console 1 st monito r Connect to CPU: USB Connect to CPU: 2 nd DVI-Graphic card Connect to CPU: 1 st DVI-Graphic card 2 n d loca l DVI-M onit or port Connect to Local[...]

  • Page 26

    DVI-D FIBE R KV M -EXTE NDE R 26 DVI-D F iber KVM-E xtender T ype ACS4022A-R2-x x Local Unit DVI-D F iber KVM-E xtender T ype ACS4022A-R2-x x Remote Unit Connect to CPU: DVI graphic card local DVI-Monitor por t Connect to Local console monitor Connect to CPU: USB remote DVI-Monitor port– connect to Remot e cons ole monitor Remote keyboard/mouse p[...]

  • Page 27

    INSTALLATIO N 27 DVI-D F iber KVM-E xtender T ype ACS4222A-R2-x x Local Unit DVI-D F iber KVM-E xtender T ype ACS4222A-R2-x x Remote Unit local 1 s t DVI-Monitor port Connect to Local console 1 st monito r Connect to CPU: USB Connect to CPU: 1 st DVI-Graphic card 2 n d local DVI-Monitor port Connect to Local console 2 nd monitor 2 n d remote DVI-Mo[...]

  • Page 28

    DVI-D FIBE R KV M -EXTE NDE R 28 DVI-D F iber KVM-E xtender T ype ACS4 022A-R2-x x Local/ Remot e Unit DVI-D F iber KVM-E xtender T ype ACS4 222A-R2-x x Local/ Remot e Unit Connect to 5V Power supply INTERCONNECT – carries 1 s t video and data signals – connect to Local/ Remote unit with Fiber cable Fiber-Plug type: LC INTERCONNEC T – carries[...]

  • Page 29

    INSTALLATIO N 29 3.4 Diagnostic LEDs Each DVI-D Fiber KVM-Extender is fitted with four indicator LEDs: Po wer, Vi deo OK, Dat a Error, Li nk St atus : The Power LEDs are next to the Power socket. The locati on of the LEDs is shown below: Diagnos tic - LEDs at DVI-D Fib er - Extende r Diagnostic LED Power Diagnostic LED Video OK Diagnostic LED Data [...]

  • Page 30

    DVI-D FIBE R KV M -EXTE NDE R 30 LED Appearance Diagnostics Power LED (Red LED) Off On Device not ready Device ready Video Okay (Green LED) Off On No or invalid video signal detected Device ready Link Status (Green LED) blinking On No FIBER connection Device ready Data Error (Green LED) Off blinking / On Device ready Errors through data t ransmissi[...]

  • Page 31

    SERVICE SETUP 31 4. Service Setup For most applicati ons, you should n't ne ed not to make any adju stments to set up your DVI-D Fiber KVM-KVM-Extender. Under some special c ircumstance s it could be necessary to setup configuration specials. For some applications, you may need to open the Local Unit and/or the Remote Unit. Unscrew the P hilip[...]

  • Page 32

    DVI-D FIBE R KV M -EXTE NDE R 32 4.1 Setup at the Local Unit After unscrewing and opening the uppe r shell, please place t he device in t his orientation: with the Fiber c onnectors to the right and the electrical connectors to the left. The ma in P CB then w ill lo ok lik e this: Use the diagram to lo cate ju mper s. DDC You can select, whether th[...]

  • Page 33

    SERVICE SETUP 33 Loading the DDC Information from the Remote Monitor into the internal DDC Table To load the DD C Information from the Remote Monitor into the internal DDC Table, please proceed the followi ng steps: • Power up the CPU, the Local Unit, th e Remo te (cable s to t he CP U connected) and the Monitor • Pull the Monitor Cable( s) fro[...]

  • Page 34

    DVI-D FIBE R KV M -EXTE NDE R 34 4.2 Setup at the Remote Unit After unscrewing and opening the uppe r shell, please place t he device in t his orientation: with the Fiber c onnectors to the right and the electrical connectors to the left. The ma in P CB then w ill lo ok lik e this: Use the diagram to lo cate ju mper s. Selecting the moment of switc[...]

  • Page 35

    TROUBLESHOOTIN G 35 5. Troubleshooting Monitor There isn ’t a pic ture. Check the power supply connection at the local a n d r emo te unit. Is th e Power (Red LED) at th e L o c a l un i t il lumin at ed (se e p a ge 29)? If not, the inte rnal power-supply may be dama ged or the re ma y be an i nternal er ror. Check that the Interconnection cable[...]

  • Page 36

    DVI-D FIBE R KV M -EXTE NDE R 36 Try a different model of keyboard. If th e new keyboard works then original one may be incompatible Check that the Interconnection cable is c onnected at the Local Unit and the Remote Unit . Is t he Link Status LED illu min ated ( s ee p ag e 29)? The other console is active. Claim contro l by any keyboard action or[...]

  • Page 37

    TROUBLES HOOTING 37 or horizontally graduated colors – bet ter use monochrome backgrounds. They allow higher compression -> higher frame rates. Your mouse is moving like ‘hanging on a rubber band’ This problem derives from different single problems, which accumulate to a delay between the true mouse m ovement and displaying th e movement o[...]

  • Page 38

    DVI-D FIBE R KV M -EXTE NDE R 38 Other USB-devices Your USB- device does not work You have connected a non- HID device. There are suppor ted HID devices only. All other devices are dismissed[...]

  • Page 39

    APPENDIX A : EXAMPLE APPLICATIO NS 39 Appendix A: Example Applications This section illustr ates some sp ecific appl ications using the DVI-D Fiber - Extenders: • DVI-D Fi ber KVM-Extender wit h optional , secondary screen. DVI-D F iber KVM-Exte nder w ith opti onal, s econd ary scr een[...]

  • Page 40

    DVI-D FIBE R KV M -EXTE NDE R 40 • 4 CPU’s – local outp uts managed through a KV M- Switch and a single console. Remote Consoles up to 140m away. DVI-D F iber KVM-Exte nder – local Co nsoles thr ough a K VM- Sw itch[...]

  • Page 41

    APPENDIX B: RACK MOUN T OPTIONS 41 Appendix B: Rack Mount Options DVI-D Cat X KVM- Extender units can be mounted in a 19” rack using the moun ting kit: DVI-D Cat X- Rackmount Kit . Two differen t vers ions ar e avail able – one each for Singlehead and for Du alh ead devices. Mounting Instruction Rackmount-Kit ACS1009A-RMK Using the Rackmount-Ki[...]

  • Page 42

    DVI-D FIBE R KV M -EXTE NDE R 42 The Rackmount-Kit ACS 1009A-RMK allows, to mount a di fferent count of devices (1…4 pi eces ): In the leftmost po sition, you can in stall a rack mo unta ble p.s.u. type ACS2228A-PS instea d of an extender de v ice. This p.s.u. allows, to pow er up to 3 devices ( s in glehe ad or dualhead) Please note:’ - Use th[...]

  • Page 43

    APPENDIX B: RACK MOUN T OPTIONS 43 Mounting Instruction Rackmount-Kit ACS2228A-RMK Using the Rackmount-Kit AC S2228A-RMK, up to 4 devi ces of th e de vice s ize 103x143x42mm (Dualhead Devices) can be mounted into a 19“-Server Rack. The Rackmoun t Kit requires 1U Rack space. Blind p lates (in the list of parts delivered) allow to cover unused devi[...]

  • Page 44

    DVI-D FIBE R KV M -EXTE NDE R 44 The Rackmount-Kit ACS 2228A-RMK allows, to mount a di fferent count of devices (1…4 pi eces ): In the leftmost po sition, you can in stall a rack mountable p.s.u. type ACS2228A-PS instea d of an extender de v ice. This p.s.u. allows, to pow er up to 3 devices ( s in glehe ad or dualhead) Only use the supplied, sho[...]

  • Page 45

    APPENDIX C: A UDIO/SERIAL SUPPOR T 45 Appendix C: Audio/Serial Support Single he ad KVM devices: The Audio/Serial al lows bi-direction al stereo audio and a full-duplex serial da ta link to be sent across the regular inter conn ection cab le in addition to keyboard, mouse and DVI video. Dual head KVM devices an d Media devices (no US B): The Audio/[...]

  • Page 46

    DVI-D FIBE R KV M -EXTE NDE R 46 Audio Interface - Set Up and Operation The audio i nterface is line-level and is designed to t ake the output from a sound card (or other line-level) source and be connected to a set of powered speak ers at the other end of the link. Stereo audio ma y be trans mi tted ei ther w ay ac ross the link (simultane ously).[...]

  • Page 47

    APPENDI X D: CALLING TECH NI CAL S UP P O RT 47 Appendix D: Calling Technical Support If you determine that your DVI-D –Fiber KVM Extender is malfunctioning, do not attemp t to alter or repair it . It cont ains no user-ser viceable parts. Contact Te chnical Support at Black Box! Before you do, make a record of the hi story of the problem. We wil [...]

  • Page 48

    DVI-D FIBE R KV M -EXTE NDE R 48 Black Box Technical Support Countr y Web Site/E-Ma il Phone Fax US www.blac kbox.c om info@blackbox.com 724-746-5500 724-746-0746 Austria www.blac k-box.at support@black-box.at +43 1 256 98 56 +43 1 256 98 56 Belgium www.blac kbox.be support.english@blackbox.be support.french@blackbox.be support.nederlands@blackbox.[...]

  • Page 49

    APPENDIX E: SPECIFIC ATIONS 49 Appendix E: Specifications Power Sup ply Voltage 100-240VAC-0.5A-47-63Hz/5VDC-2000 mA Power required Local Unit : max. 5V/750mA Remote Unit : ma x. 5V/750mA Interface (Depending on type of device) Video source/Monitor DVI-D up to 1920x1200@60Hz Keyboard PS2 or USB (depending on model) Mouse PS2 or USB (depending on mo[...]

  • Page 50

    DVI-D FIBE R KV M -EXTE NDE R 50 Seri al Int er f ac e Serial Speed Up to a maximum of 19,200 Baud Serial Data Format Form at I ndepende nt Flow Control Singlehead Dev ices Dualhead Devices RTS, CTS, DT R, DSR are sent a cross link NO flow control (XON/XOF F) Maximum Length of Interconne ction Ca ble ( L C Connectors) Singlemode 9 μ m 10.000m (32.[...]

  • Page 51

    APPENDIX F: C ONN ECTOR S 51 Appendix F: Connectors DVI-D Fiber KVM-Extend er Connecto r Pinouts DVI-I female connector (Input/ Output c o nnec tor f or A LL device s be side s of PS2 Singlehead local un it and PS2 Dualhead local u n it 1 st Monitor ) Pin Signal Pin Signal Pin Signal 1 T.M.D.S data 2- 9 T.M.D.S data 1- 17 T.M.D.S data 0- 2 T.M.D.S [...]

  • Page 52

    DVI-D FIBE R KV M -EXTE NDE R 52 DVI-I female conn ector (In p ut connector fo r ALL PS2 Sing lehe ad devi ces and Inp ut connector PS2 Dualhead d evices 1 st Monitor) Pin Signal Pin Signal Pin Signal 1 T.M.D.S data 2- 9 T.M.D.S data 1- 17 T.M.D.S data 0- 2 T.M.D.S data 2+ 10 T.M.D.S da ta 1+ 18 T.M.D.S data 0+ 3 T.M.D.S data 2 GND 11 T.M.D.S data [...]

  • Page 53

    APPENDIX F: C ONN ECTOR S 53 Combined Keyboa rd/Mouse con nector (output connector Lo ca l Unit) Pin 1 KBD-DATA 2 MOUSE-DATA 3 KBD/MOUSE-GND 4 VCC (+5V) 5 KBD-CLK 6 MOUSE-CLK Keyboard/Mo use con nector (out put connector Remote Unit) Pin Keyboard Pin Mouse 1 KBD-DATA 1 MOUS E-DATA 2 2 3 KBD-GND 3 MOUSE-G ND 4 VCC (+5V) 4 VCC (+5V) 5 KBD-CLK 5 MOUSE[...]

  • Page 54

    DVI-D FIBE R KV M -EXTE NDE R 54 Keyboard/Mouse Connector, USB Typ B (connec tor at Lo cal Unit ) Pin Signal 1 VCC (+5V) Red 2 Data - White 3 Data + Green 4 GND Black Keyboard/Mouse Connector, USB Typ A (connec tor at Re mote Unit) Pin Signal 1 VCC (+5V) Red 2 Data - Wh ite 3 Data + Green 4 GND Black[...]

  • Page 55

    APPENDIX F: C ONN ECTOR S 55 Keyboard/Mouse Adapter to connect Keyboard/Mouse to Local Unit Pin Connector (device) Pin Keyboard Pin Mouse 1 KBD-DATA 1 KBD-DA TA 2 2 MOUSE -DATA 2 1 MOUSE-DA TA 3 KBD-GND 3 KBD -GND 3 MOUS E-GND 4 VCC (+5V) 4 VCC (+5V) 4 VCC (+5V) 5 KBD-CLK 5 KBD -CLK 6 6 MOUSE-CLK 6 5 MOUSE-CLK Audio/serial Adapter to con nect audio[...]

  • Page 56

    DVI-D FIBE R KV M -EXTE NDE R 56 RS232 (Singlehead Devices only) 9 pin DSUB female (Local Unit ) 9 pin DSUB male (Remote Unit ) Pin Signal 1 Not connected 2 RxD 3 TxD 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 Not connected Power Pin Signal inner +5 V outer GND[...]

  • Page 57

    APPENDIX F: C ONN ECTOR S 57 CATx- Interface Pin out according to EI A/TIA 568A (1000BaseT). Pin Pin 1 D1+ 5 D3- 2 D1- 6 D2- 3 D2+ 7 D4+ 4 D3+ 8 D4- 1 8[...]

  • Page 58

    NOTES[...]