Black Box ASTC3000 manual

The Auto-Sync Time Clock is a validated time system with a Web interface and auto discovery. ASTC3000 provides validated time for an accurate time stamp, ASTC3000POEK Kit option provides Po wer over Ethernet with Full Power Reserve, and the ASTCBK Kit option provides Full Power Reserve. Auto-S y nc Time Clock July 2010 ASTCRCR ASTCKEY ASTC3000 ASTC[...]

724-746-5500 | blackbox.com Trademarks Used in this Manual Ethernet is a registered trademar k of Xerox Corpor a tion, Inc. XP, VISTA, IE, Micros oft, Windows, Window s NT, are registered trademarks of Microsoft Corporation in th e Unit ed States and/or other countries. Bonjour is a trademark o f Apple Computer, Inc., regi stered in the U.S. and ot[...]

Table of Contents 724-746-5500 | blackbox.com i 1. Auto-Sync Time Clock ................................................................................ 1-1 1.1. How This Manual is Organized ..................................................................... 1-1 1.2. General Inform ation ...........................................................[...]

Auto-Sync Time Clo ck ii 724-746-5500 | blackbox.com 5. Getting Started .......................................................................................... 5-1 5.1. Installing the Auto-Sync Utilit y ................................................................. 5-1 5.2. Using the Aut o - Sync Utilit y .....................................[...]

Chapter 1: Introduction 724-746-5500 | blackbox.com 1-1 1. Auto-Syn c Time Clock 1.1. How This Manual is Organized The installation, setup and operation pro cedures in this manual are pro vided for user assistance. Chapter 1 provides general in formation with a brief overview of features, and benefits. Chapter 2: provides an overvie w of system com[...]

Auto-Sync Time Clo ck 1-2 724-746-5500 | blackbox.com The Auto-Sync Time Clock can be synchronized from a National Institute of Standards and Technology (N IST) NTP (Network Time Proto col) time server, or internal time server via Ethernet ® connection (see Figure 1-1 ). All communication w ith the Auto-Sync T ime Clock is via a network TC P/IP co[...]

Chapter 1: Introduction 724-746-5500 | blackbox.com 1-3 must record time i n hours, minutes and seconds with to-the-second gr anularity and must be synchronized to a source that is synchronized to w ithin three seconds o f the National Institute of Standards and Te chnolo gy (NIST) atom ic clock. Clocks must be synchronized once a da y prior to the[...]

Auto-Sync Time Clo ck 1-4 724-746-5500 | blackbox.com 1.2.3. Benefits  Assures financial insti tutions’ compliance with O ATS Rule 7430 as per FINRA/SEC.  The Auto-Sync Time Clo ck will continue t o function and maint ain time as a stand-alone unit, even if it doe s not re ceive synchronization from an NTP time server.  The Auto-Sync Tim[...]

Chapter 1: Introduction 724-746-5500 | blackbox.com 1-5 1.3. Auto-Sync Time Clock Instal lation & Operation Guide The Auto-Sync Time Clock Installation & Operation Guide was designed to assist you in the daily opera tion of your clock and to provide a comp rehensive understanding of the Auto -Sync Time Cloc k. This Guide can be found on the[...]

Auto-Sync Time Clo ck 1-6 724-746-5500 | blackbox.com This page intentiona lly left blan k.[...]

Chapter 2: Installation 724-746-5500 | blackbox.com 2-1 2. Installation Basics 2.1. Auto-Sync Time Clock External View Figure 2-1. Auto-S ync Time Clock Exte rnal View. 2.2. Components • 2 Keys (Important!! - Please store these keys in a safe place as you will need them to remove the cover). One unit with attached AC power adapter [n ot included [...]

Auto-Sync Time Clo ck 2-2 724-746-5500 | blackbox.com Figure 2-2. Aut o-Sync Time C lock Cover Removal. 2.4. Unpacking the Clock After removing the upper cover, lift up the Printer Block (A) an d remove the Packaging Spacer (B). Figure 2-3. Aut o-Sync Time C lock Packagi ng. NOTE: The serial number can be found on the bottom of your clock. 2.5. Ins[...]

Chapter 2: Installation 724-746-5500 | blackbox.com 2-3 Figure 2- 4 . Top Plate Remo v al. 4. Disconnect the Ethernet cable a t the RJ-45 network connector (see Figure 2-4 ). You DO NOT have to remove the cable from under the wall mo unting plate on the back – just di sconnect it at the RJ-45 connector . 5. Lift up the top pl ate by pulli ng upwa[...]

Auto-Sync Time Clo ck 2-4 724-746-5500 | blackbox.com Figure 2-5. FPR & Mounting Bracket. 8. After the FPR mounting bracket is in its proper position, return the front PCB to its original position seated in its retaining slot. In this position the top rear of the PCB will fi t close alo ngside th e FP R mounting br ac ket (see Figure 2-6 ). Fig[...]

Chapter 2: Installation 724-746-5500 | blackbox.com 2-5 Figure 2-7. Aut o-Sync Time Clo ck Rear View. 10. With the FPR battery pack in the holder a longside the network RJ-45 connector, plug in the FPR battery cable (the connector w ith the black and red wires) into the open brown connector (see Figure 2-7) located just under the battery pack on th[...]

Auto-Sync Time Clo ck 2-6 724-746-5500 | blackbox.com NOTE: For units with the F PR option, disconnect the FPR battery pack cable connector if the Auto-Sync Time Clo ck will not be plugged into AC powe r for an extended amount of ti me. Leaving the battery pack conn ected without charging for a long time could promote battery harm and damage to the[...]

Chapter 2: Installation 724-746-5500 | blackbox.com 2-7 NOTE: After installing the F PR and connecting th e unit to AC power for the first time, allow it to charg e the battery pack for 24 hou rs before printing. Failure to do so may result in reduced battery life. When using the optional FPR - keep the cloc k plugged into an AC p ower source durin[...]

Auto-Sync Time Clo ck 2-8 724-746-5500 | blackbox.com Figure 2-10. PoE/FPR & Mounting Bracket. 8. Install the two plast ic rivets (1 per each side) thr ough the main clock frame into the locating holes as illustrated in Figure 2-10 to help align and secure the mounting bracket. Figure 2-11. Front PC B & Mounting Bracket. 9. Remove the rear [...]

Chapter 2: Installation 724-746-5500 | blackbox.com 2-9 Figure 2-12. Rear View Showin g AC Power Line For Removal. 10. Unscrew the Ph illips head screw and r emove the black groun d wire for the AC line (see Figure 2-12 ). Remove the AC power line from the back of the clock with the transformer at the end. You may have to cut a coup le of plastic w[...]

Auto-Sync Time Clo ck 2-10 724-746-5500 | blackbox.com Figure 2-13. Rear View Showin g PoE & FPR Cables/Connections. 13. Carefully reinstall the top plate by first inserting the rear tabs into the appropriate rear notches, making sure th e rear centering ta b is located in its notch. Then push the plate forw ard making sure to align the sides a[...]

Chapter 2: Installation 724-746-5500 | blackbox.com 2-11 15. Insert and tighten the two (2) top plate side reta ining screws (one on each side). 16. Replace the upper co ver of the Auto-Sync Time Clock (see Figure 2-2 ). 17. Connect the clock Ethernet cable to a network connection (AC power no longer required when equipped with the PoE option). NOT[...]

Auto-Sync Time Clo ck 2-12 724-746-5500 | blackbox.com NOTE: Plugging the AC pow er cord into a wa ll socket will cause the pri nter carriage to move up. When A C power is not connected pro perly or the PoE is not functioning, the colon will not flash (see Error Messages in Chap ter 6). 2.8. Wall Mounting The following procedure is re commended for[...]

Chapter 2: Installation 724-746-5500 | blackbox.com 2-13 4. Is the Auto-Sync T ime Clock connected to a network connection (Ethernet RJ- 45)? This step is n ot required to perform a test prin tout when first installing the Auto-Sync Time Clock. 5. Is the Auto-Syn c Time Clock plugged in to an AC wall ou tlet? (skip this step if equipped with option[...]

Auto-Sync Time Clo ck 2-14 724-746-5500 | blackbox.com  Carbon Paper: The Auto-Sync Time Clock will print on both carbon an d carbonless paper. The im print will print t hrough up to six copies, de pending on the quality of the document use d. Carbon and carbon less paper deteriorates over time. Humidity, high temperature s and sunlight accelera[...]

Chapter 2: Installation 724-746-5500 | blackbox.com 2-15  P. - Paper Detect Only: This setting will disable the Print Bar and automatically print when medi a is inserted into the Auto-Sync Time Clock and contacts the print m argin ( Paper Sensor ). For this method, you must set a desired print margin using the Margin Selector .  S.P. - Paper [...]

Auto-Sync Time Clo ck 2-16 724-746-5500 | blackbox.com 2.11. Specifications Power Requiremen ts: 120 VAC ±10%, 60 Hz 100 and 230 VAC ±10%, 50/60 Hz Power Consumption: Normal 4.5W, Maximum 25W. Power Failure Memory Protection: Built-in lithium coin battery (up to 12 months). Communication: 10/100 BaseT (auto-sens ing), RJ4 5 conn ection. Ambient C[...]

Chapter 2: Installation 724-746-5500 | blackbox.com 2-17 Options Full Power Reserve (FPR): Optional, 9.6V, 700m Ah NiCad rechargeable battery. When fully charged, it will mainta in normal operations for 6 hours or 400 prints. Power over Ethernet (PoE): Optional, and include s 9.6V, 700mAh NiC ad rechargeable battery. 48V in, 13.5V out 2.12. Power o[...]

Auto-Sync Time Clo ck 2-18 724-746-5500 | blackbox.com This page intentiona lly left blan k.[...]

Chapter 3: Quick -Start 724-746-5500 | blackbox.com 3-1 3. Getting Started The following prerequ isites are recommended:  Ethernet connection to connect the clock to for time sync and configuration.  AC power (Auto-Sync Ti me Clock co mes with 6 foot long cable attached to power adapter if not equipped with the PoE option).  A web browser [...]

Auto-S ync Time Cloc k 3-2 724-746-5500 | blackbox.com Figure 3-2. Using Safari with Bonj our to Find Auto-Sync T ime Clock. Firefox without Bonjour: Use the Auto-Sync Ut ility which is discusse d in detail in Chapter 5 to discover and connect to the clock. If Firefox is your default browser it can be used with the utility to co nfigure the cl ock.[...]

Chapter 3: Quick -Start 724-746-5500 | blackbox.com 3-3 Figure 3-4. Auto-S ync Time Clock Login Screen. NOTE: The Auto-Sync default Clock Name will be auto-sync_ and the clocks MAC address (i.e., auto-sync_00:00:00:00:0 0:00 ). In computer networking, a Media Acce ss Control address (MAC address), Ethernet Hardware Address (EHA), hardware add ress,[...]

Auto-S ync Time Cloc k 3-4 724-746-5500 | blackbox.com NOTE: If this is not your first time connecting to this Auto-Sync Time Clo ck and a “Favorites” bookmark was created in yo ur Web browser, se lect it from the Favorites/Bookma rks menu, and the Auto-Syn c Time Clock Login page will be displayed. In this instance you will NOT have to Bonjou [...]

Chapter 3: Quick -Start 724-746-5500 | blackbox.com 3-5 Look – Skip Step 4 if the default general print options are acceptable. 5. To define custom pr int out, click on the Print Lines 1 & 2 link u nder Print and the Print Lines 1 & 2 screen will appear ( see Figure 4-10 ). Click on the button to save custom Print Lines 1 and/or 2 in the [...]

Auto-S ync Time Cloc k 3-6 724-746-5500 | blackbox.com 10. To define e-mail notification for Backup, Report, and/or Ti me Sync transactions, (i.e., a cl ock failure to synchronize with a spec ific time ser ver), click on the E-mail link unde r Notification , and the E-Mail Settings screen will appear with the SMTP tab (see Figure 4-15 ). Click on t[...]

Chapter 4: Oper ation 724-746-5500 | blackbox.com 4-1 4. General Information After the Auto-Sync Time Clock has b een unpacked, wall mounted (option al), connected to a netwo rk, and plugged into AC power, the Zeroconf capability sh ould allow the clock to be automatically detected with a Web browser. It is recommended to in stall and use the Auto-[...]

Auto-Sync Time Clo ck 4-2 724-746-5500 | blackbox.com Certain firewalls will only partially block Bonjour packets, so if you experi ence intermittent behavior, che ck the firewall settings and ve rify that Bonjour is listed a s an exception and is allowed to receive inco ming packets. Bonjour will configure the Windows firewall appropriately during[...]

Chapter 4: Oper ation 724-746-5500 | blackbox.com 4-3 Figure 4-1. Auto-S ync Time Clock Web Page. The following lin ks appear on every Auto-Sync web page: Home The “Home” link will a lways return you to the Auto-S ync Time Clock In formation page (see Figure 4-1 ). Contact The “Contact” link displays support conta ct information for the Aut[...]

Auto-Sync Time Clo ck 4-4 724-746-5500 | blackbox.com NOTE: The Auto-Sync Time Clo ck setup parameters can be customized at any time and do not have to b e changed in the fo llowing order. However, it is recommended to create a user. NOTE: After logging in, the Clock Information screen will appear. It is recommended to customize the clock name and [...]

Chapter 4: Oper ation 724-746-5500 | blackbox.com 4-5 NOTE: The only acceptable characters for a Username and Password are ‘ a-z ’ upper and lowercase, ‘ 0-9 ’, ( - ) dash, ( _ ) underscore, and ( * ) asterisk. Please make a note of your Username and Password and keep in a safe place . 4. Click on the Edit button to change the name and/or p[...]

Auto-Sync Time Clo ck 4-6 724-746-5500 | blackbox.com 5. Check whether or not daylight savings should be applied. This o ption should only be un-checked in areas where DST is not used and OATS compliance is not required. Select the week, day, and month of the Start and End dates from the dropdown Start and End times (hour/minute). Default = DST ena[...]

Chapter 4: Oper ation 724-746-5500 | blackbox.com 4-7 Figure 4-5. Networ k Clock Settings. 8. Select to Use DHCP (Dynamic Host Config uration Protoco l) which is a protocol used by networked devices ( clients ) to obtain the par ameters necessary for operation in an Internet Protocol network. This is th e default. Or Select Use Fixed IP Address whe[...]

Auto-Sync Time Clo ck 4-8 724-746-5500 | blackbox.com 4.1.6. How to Set the Print Options 1. Click on the Ge neral Settings link under Print , and the Print General Settings screen will appear (se e Figure 4-6 ). 2. Select the Min ute Fo rmat from the drop down menu (default = 60 th ). An example of this would be: if the actual time is 16:30 (4:30P[...]

Chapter 4: Oper ation 724-746-5500 | blackbox.com 4-9 5. Select to Print Leading Zero, On or Off (default = On). An example of this feature would be: if the actual date is 07/08/2008 , with leading zero ON, the display = 07/08 /2008, and with OFF, the displa y = 7/8/2008. 6. Select to P rint Direction, Left or Right (default = L eft). This defines [...]

Auto-Sync Time Clo ck 4-10 724-746-5500 | blackbox.com Figure 4-9. Example of Both Le ft & Right Printing. 7. For auto numberin g select: Print the same numbe r all the time OR ….select Print number Nth times & increment b y 1 . You must enter the Nth number if using this selection (default value = 1). The Auto-Sync Time Clock will automa[...]

Chapter 4: Oper ation 724-746-5500 | blackbox.com 4-11 which can be printed on ea ch line (tot al allowable length = 150 dots or approximately 21 characte rs). Also, a ma ximum of 10 rows can be added. See Appendix A for a character table which show s character size as a % of dots for regular and bold characters. NOTE: Lines cannot be edited. If a [...]

Auto-Sync Time Clo ck 4-12 724-746-5500 | blackbox.com NOTE: Only uppercase characters will b e printed. Every time you enter text or a symbol, and press the Add Text or Add Symbol buttons that is considered a “row” which appears in the row box. A maximu m of 10 rows will be accepted. Trying to save a prin t line with greater than 150 dots will[...]

Chapter 4: Oper ation 724-746-5500 | blackbox.com 4-13 4. Enter the Sync Retry Attemp ts: (the default & maximum = 3). This is the # of times that any time server would be tried if time synchronizati on fails. 5. Select “ Ignore Deviation Erro r” option for the maximum deviation (absolute difference between clock time a nd NTP ti me) to be [...]

Auto-Sync Time Clo ck 4-14 724-746-5500 | blackbox.com 3. Highlight the desire d time server in the list, and click on the , or buttons to modify or delete an existing time server. NOTE: The only editable field for a pre defin ed time server is Enabled, but if the time server was user cre ated , then the Name, Host Name/I P Address, and Enabled fie[...]

Chapter 4: Oper ation 724-746-5500 | blackbox.com 4-15 4.1.7.3. DNS Server Setup 1. Click on the DNS Ser vers link u nder Time Sync , and the DNS Servers Settings screen will appear displayin g the four (4) default public DN S servers (see Figure 4-14 ). 2. Enter Domain Name (default = local as Zero Configuration uses dot local). 3. To define your [...]

Auto-Sync Time Clo ck 4-16 724-746-5500 | blackbox.com 4.1.8. How to Setup E-Mail and SNMP Trap Notification Simple Mail Transfer Protocol ( SMTP ) is an Internet standard for electronic mail (e-mail) transmission across Internet Protocol (I P) networks. While ele ctronic mail server software u ses SMTP to send and receive mail messages, user-level[...]

Chapter 4: Oper ation 724-746-5500 | blackbox.com 4-17 4. Click the button to save the S MTP e-mail settings. 5. Click on the Account(s) tab an d the E-Mail screen to define e-mail destinations will appear (see Figure 4-16 ). 6. Enter E-mail From Address (maximum length is 155 characters). This is the originator for the e-m ail notification. 7. Ent[...]

Auto-Sync Time Clo ck 4-18 724-746-5500 | blackbox.com Figure 4-17. E-Mail Setti ngs for Time Sy nc Events . 14.Click on th e Report & Backup Event(s) tab and th e E-Mail Setting s screen to select these events for email notificat ion will appear (see Figure 4-18 ). Figure 4-18. E-Mail Settings for Report & Backup Ev ents. 15.Select to rece[...]

Chapter 4: Oper ation 724-746-5500 | blackbox.com 4-19 4.1.8.2. SNMP Trap Setup Simple Network Management Protocol ( SNMP ) is used in network management systems to monitor netw ork-attached devices for conditions that warrant administrative attention either on-site or remotely. A network administrator can use SNMP to mo nitor the availability- per[...]

Auto-Sync Time Clo ck 4-20 724-746-5500 | blackbox.com 5. Click on Enabled to make the SNMP trap ser ver active for ale rts. If unchecked, no SNMP trap alerts will be used. 6. Click the button to save the S MTP trap settings. 4.1.9. How to Setup Time Synchronization Schedules At a pre-determined time of the day and day of th e week, the Auto-Sync T[...]

Chapter 4: Oper ation 724-746-5500 | blackbox.com 4-21 NOTE: Care must be exercised when se tting up Time Sync schedules because a maximum of 8 separate Time Sync schedules can be set up. Each o f these 8 schedules could be enabled and have up to a maximum of 12 scheduled time syncs per day. The flash m emory in the clock is capable of retaining up[...]

Auto-Sync Time Clo ck 4-22 724-746-5500 | blackbox.com Figure 4-21. Schedule Settings. 8. Click on the button t o save the sch edule information , or click o n the button to return to the Home page withou t saving. 4.1.10. How to Setup Report Schedules At a pre-determined time of the day and day of th e week, the Auto-Sync Time Clock can be set to [...]

Chapter 4: Oper ation 724-746-5500 | blackbox.com 4-23 The following would be created for Daily when:  Run every 1 day(s) = a Report file just for the previous day,  Run every 2 day(s) = a Report file with the previous 2 days of tran sactions,  Run every 3 day(s) = a Report file wi th previous 3 days of transact ions, And so on with a maxi[...]

Auto-Sync Time Clo ck 4-24 724-746-5500 | blackbox.com Also, use the Aut o-Sync Utility CD to get clo ck configuration a nd/or transaction files with the built-in FT P capability provi ded by the utility (see Cha pter 5). 4.1.12.1. Utility Settings for FTP Server The Auto-Sync Time Clock can backup and/or restore the configuration an d time sync tr[...]

Chapter 4: Oper ation 724-746-5500 | blackbox.com 4-25 4.1.12.2. Performing Backup and Restore The Auto-Sync Time Clo ck has a built in u tility that can be used to Backup and/or Restore the cl ock configuration and transaction files. Plea se consult Chapter 5 for details on how to use the Auto-Sync Utility to simul taneously update the configurati[...]

Auto-Sync Time Clo ck 4-26 724-746-5500 | blackbox.com NOTE: It is recommended to open the text version of the transaction file using MS Word® or Excel rather than Notepad. The filename for the clock t ransaction file will beg in with the last 3 character pa irs of the un ique clock MAC address (see Figure 6-1) and e nd in “ _ATVSTrans.txt ”. [...]

Chapter 4: Oper ation 724-746-5500 | blackbox.com 4-27 To restore a Configuration & Tr ansaction file in the clock: 1. From the Back up/Restore link unde r Utilities, click on the Re store tab to perform a restore for the Auto-Sync Time Clock (see Figure 4-26 ). 2. Click on the drop d own menu to select the type of data you want to restore. The[...]

Auto-Sync Time Clo ck 4-28 724-746-5500 | blackbox.com NOTE: The restore utility is recommended to be used when the clock has been reset to factor y default settings. It can also be u sed to copy th e configuration settings from one clock to a single c lock. It is recommen ded to use the Auto-Sync Utility for Updating t he configuration of multiple[...]

Chapter 4: Oper ation 724-746-5500 | blackbox.com 4-29 5. Click on the button to save the repo rt settings. 6. Click on the View Transac tions tab t o view the transactions based upon the previously defined and saved settings (see Figure 4-28 ). All failed synchronizations will appear in red when viewed in the browser . See the following for a tran[...]

Auto-Sync Time Clo ck 4-30 724-746-5500 | blackbox.com “USER TIME SYNC” – Use d to designate that a manual time sync ha s been performed using the Reset function from Diagno stics (see How to Reset the Clock in Chapter 6). Figure 4-28. View Transactions Example. NOTE: The display will on ly show 25 tr ansactions. Click the or buttons to move [...]

Chapter 5: Utility 724-746-5500 | blackbox.com 5-1 5. Getting Started It is recommended to install the Auto-Sync Utility for ease-of-us e to discover and connect to your Aut o-Sync Tim e Clock(s). Th is utilit y eliminates the nee d of having to use Bonjour with your browser, which for Internet Explorer might require that you download and/or instal[...]

Auto-Sync Time Clo ck 5-2 724-746-5500 | blackbox.com Figure 5-2. Setup Maintenance. 3. When the “ InstallShi eld Wiza rd Complete ” screen appears, click on the Finish button to end install ation and launch the utility, if checked (se e Figure 5-3 ). Figure 5-3. Finish In stall of Auto-Sync Ut ility. 5.2. Using the Auto-Sync Utility The follow[...]

Chapter 5: Utility 724-746-5500 | blackbox.com 5-3  Replicate a previou sly created cl ock configuration to multip le clocks with the feature. Using this fu nction requires know ledge of the operation concepts described in Chapter 4 of this Guide.  Update the clock firmware, dow nload configuration, and load IP file.  Monitor clock status [...]

Auto-Sync Time Clo ck 5-4 724-746-5500 | blackbox.com 2. From the main m enu, click on the View menu and select the submenu Settings . The Settings and Au to discovery tabs will appear on top. If necessary, from the Setting s screen, click on the Discovery Settings tab to change the discovery settings. This step is optional and should usually be sk[...]

Chapter 5: Utility 724-746-5500 | blackbox.com 5-5 Figure 5-6. Auto-S ync Time Clock Login. If this is your f irst time loggin g into the clock, enter the default Username = Admin Password = password If this is not your fir st time logging in to the clock, enter your case-sensitive Username (max = 20 characters) and y our Password (max = 15 charac [...]

Auto-Sync Time Clo ck 5-6 724-746-5500 | blackbox.com 5.2.2. How to Create a Centralized Transaction Report NOTE: Before using this function of the Auto-Sync Utility you MUST have performed a Backu p of each cloc k to have created a text transaction report file. Also, all the desi red report files must be in the same folder. 1. Startup the Auto-S y[...]

Chapter 5: Utility 724-746-5500 | blackbox.com 5-7 Figure 5-9. Select Report Directory. 7. Press the “Generate Repor t fro m File( s)” button and the utility will create the report and automatically open when co mplete. The report will be create d and saved in the sa me folder with the transaction files th at were used to create it. Figure 5-10[...]

Auto-Sync Time Clo ck 5-8 724-746-5500 | blackbox.com NOTE: The transaction file w ill automatically be na med auto- sync_time_sync_ report.html or .txt (s ee Figure 5-9). The t ransaction rep ort file created in either html or text format can be easily edited. Every time you create a report file the previous r epo rt file will be overwritten. It i[...]

Chapter 5: Utility 724-746-5500 | blackbox.com 5-9 Figure 5-11. Auto Discovery Download. 3. Browse to select the shared clock file usin g the Windows Open dialog (see Figure 5-12 ). For exampl e, this file could be a configuration file labe led “ ATVSConfig.bin ” and in this example, th is f ile was previously created as a shared configuration [...]

Auto-Sync Time Clo ck 5-10 724-746-5500 | blackbox.com 4. Once you have located the orig inal configuration file , click on the now act ive button to download the clock configura tion file to th e selected clock(s). NOTE: It is recommended to perform a Backup from the built-in clock Backup Utility before performing any clock firmware updates. FAILU[...]

Chapter 5: Utility 724-746-5500 | blackbox.com 5-11 NOTE: It is recommended to perform a Backup from the built-in clock Backup Utility before performing any clock firmware updates. FAILURE to do this could result in lo ss of clock configuration and/or the transaction database! NOTE: If updating clock firmware, click on the button after br ows ing t[...]

Auto-Sync Time Clo ck 5-12 724-746-5500 | blackbox.com View Menu Functions  Settings – Use this function to enter discovery settings for Domain nam e to allow discovery in multiple dom ains. Also, set clock discove ry timeout of Auto-Sync Utility function. Do mains can be deleted from the list to browse (see Figure 5-14 ). NOTE: Each domain wi[...]

Chapter 5: Utility 724-746-5500 | blackbox.com 5-13 Figure 5-15. View Utilit y Settings – Moni toring Settings. From the Monitori n g Setting s tab click on the Mail Account Settings (see Figure 5-16 ) to; - Enter email from and To address used for e mail notification; Figure 5-16. View Utilit y Settings – Moni toring Account Settin gs. Click o[...]

Auto-Sync Time Clo ck 5-14 724-746-5500 | blackbox.com  Log – Use this function to view a conti nuous log of Auto-S ync Utility functions (see Figure 5-18 ) from the auto-sync_Util.log file. The log is arranged in ascending order by date. Figure 5-18. View Utilit y Log Information.  Advanced options – Use this menu to p erform the advance[...]

Chapter 5: Utility 724-746-5500 | blackbox.com 5-15 Figure 5-20. Auto-Sync Utility Get Configuration File. NOTE: Operation status will appear below. Press the clear b utton to clear status. From Advanced options  Clock Config/Transa ction file to; Get selected clock configuration : copy the conf igura tion f ile fro m the selected clock to a bin[...]

Auto-Sync Time Clo ck 5-16 724-746-5500 | blackbox.com Figure 5-21. Auto-S ync Utility Get Tran saction File.  Sort By – Use this fu nction to resort the list of discovered Auto -Sync Time Clocks by; Device Name, MAC Address, IP Address, Status, and Version (firmware). The list w ill automatical ly be generated i n the order that the clocks ar[...]

Chapter 5: Utility 724-746-5500 | blackbox.com 5-17 Help Menu Functions  About – Use this function to display the About scr een (see Figure 5-23 ). Click on the OK button to close. Figure 5-23. Auto-Sync Utility About Screen.  User Guide – Use this function to op en the PDF vers ion of the Auto-Sync Time Clock User Guide fro m the Auto-Sy[...]

Auto-Sync Time Clo ck 5-18 724-746-5500 | blackbox.com This page intentiona lly left blan k.[...]

Chapter 6: Maintenance 724-746-5500 | blackbox.com 6-1 To prevent damage to the Auto-Syn c Time Clock, it is reco mmended to use only paper type media. Sp ecial care should be taken to avoid inserting pape r with staples, paper clips, o r other fastening devices d irectly under the print fra me as damage can occur. C are should also be ta ken when [...]

Auto-Sync Time Clo ck 6-2 724-746-5500 | blackbox.com 6.2. How to Manually Time Sync the Clock Use this function to e nsure the clock is able to sync with the desired tim e server, and/or force a time sync to set the time. 1. Click on the Diag nostics link under Clock , and the Clock Diagnostics screen will appear. Then click on the Time Sync tab a[...]

Chapter 6: Maintenance 724-746-5500 | blackbox.com 6-3 6.3. How to Perform LCD Display Clock Diagnostics 1. Click on the Diag nostics link under Clock , and the Clock Diagnostics screen will appear. Then click on the LCD Display tab and the LCD Display sc reen will appear (see Figure 6-3 ). Figure 6-3. LCD Display Clock D iagnostics. 2. Press the b[...]

Auto-Sync Time Clo ck 6-4 724-746-5500 | blackbox.com Figure 6-5. Clock Reset. NOTE: If any of the cl ock reset co mmands fail, you will see a red “ Failed ” in the status area. All of th e reset command s will appear in the transaction report highlighted i n orange. See t h e f ollowing f or an ex ample of res et commands when using View Trans[...]

Chapter 6: Maintenance 724-746-5500 | blackbox.com 6-5 4. Select Yes for, “ Do you want to reset the print nu mber? ” by pressing the button. The status will be displayed after the ope ration. If everything is Ok, you will see “ Successful ” in the Status field. This will reset the Print Number to 1 or to any value spe cified. 6.5. How to P[...]

Auto-Sync Time Clo ck 6-6 724-746-5500 | blackbox.com 6.6. Display Messages 6.6.1. Normal Startup When the AC power is connected to the cl ock, the display on the cl ock will flash “boot”, then sequentially displa y the comp lete IP address tw ice, and finally show the normal display of date and time. See the following figu re for an example. F[...]

Chapter 6: Maintenance 724-746-5500 | blackbox.com 6-7 6-7. Colon Status. 6.6.3. Time Synchronization Validation At a pre-determined time of the day and day of th e week (see How to Setup Time Synchronization Schedules), the Auto-Sync Time Clock can be set to confirm or validate that a time/date synchronization signal ha s been received. This is ca[...]

Auto-Sync Time Clo ck 6-8 724-746-5500 | blackbox.com NOTE: An error message can be cleared by removing the cover and pressing the “Reset” button (see Figure 6-9). The Reset button will NOT clear the configuration and/or transacti on information (i.e., DST & print line styles) stored in the clock flash memo ry. Conversely, it is n ot recomm[...]

Chapter 6: Maintenance 724-746-5500 | blackbox.com 6-9 Error Message Cause Solution E 2 Pr Timing Sensor, Carriage Stuck. Unlock cover and remove. Set A uto-Sync Time Clock o n side with t he ribbon sid e up. Press the Reset button to reset the printer carriage and blow air into the printer platen to remove or dislodge jammed o bjects. If the error[...]

Auto-Sync Time Clo ck 6-10 724-746-5500 | blackbox.com Should you need further a ssistance in clearing an error message: 1. Visit our websit e at: http://www. blackbox.com 2. Call us 24/7 at : 1 (724) 74 6-5500 or fax (724)-74 6-0746 3. E-mail us at: info@ blackbox.com NOTE: There is no ribbon life counter which sho ws the remaining ribbon l ife. H[...]

Chapter 7: W AN Service Discovery 724-746-5500 | blackbox.com 7-1 This chapter discusses special issue s that might be related to configuring the Auto- Sync Time Clock for Wide Area Network (WAN) ser vice discovery. 7. Wide Area Service Discovery “Wide Area Service Discovery” is the expansion of mDNS protocol, which allows th e devices to regis[...]

Auto-Sync Time Clo ck 7-2 724-746-5500 | blackbox.com Figure 7-2. Configur e DNS Server Setting s. 3. Change the domain name from “local” to the domain name of your netw ork. For example, you companywide dom ain name might be “apple.com” or “dns- sd.org”. 4. Enter the IP addre ss of your companywide DNS server a s one of the four DNS se[...]

Chapter 7: W AN Service Discovery 724-746-5500 | blackbox.com 7-3 3. In the Domain Nam e field, enter the do main name of your network and press the Red Arrow button to load the Domain Name in the list on the right for discovery of all clocks in your companywide do main (see Figure 7- 3). For example, the domain name of your compa nywide network mi[...]

Auto-Sync Time Clo ck 7-4 724-746-5500 | blackbox.com This page intentiona lly left blan k.[...]

Chapter 8: Frequently Ask ed Questions (F AQs) 724-746-5500 | blackbox.com Page 8-1 FAQ-1. How do I find and connect to my Auto -Sync Time Clock using the auto discovery Zero Configuration Protocol?  Please install and run the Auto-Sync Utilit y that came on the CD with your clock. See Chapt er 5 of this Guide.  Consult the Quick-Start Guide [...]

Auto-Sync Time Clo ck Page 8-2 724-746-5500 | blackbox.com FAQ-6. If I do not require centralized reportin g, do I still need to install ATVS software to use the Auto-Sync Time Clock? No. No software-N o server-No central management = Min imal IT staff involve ment. However, it is recommended to install th e Utility that came on the CD with yo ur c[...]

Chapter 8: Frequently Ask ed Questions (F AQs) 724-746-5500 | blackbox.com Page 8-3 FAQ-12. How do I setup my clock for custom print lines? You can create 2 custom print lines and save them in the cl ock’s flash memory.  Consult the Installation and Operation Guide, see How to Set the Print Options in Chapter 4 of this Guide.  Visit www.bla[...]

Auto-Sync Time Clo ck Page 8-4 724-746-5500 | blackbox.com FAQ-17. How do I Backup a configuration file for multiple clocks? Select the Backup/Restore Utilit y from the browser and select “ Config uration ” from the dropdown menu. Next, click Shared for the question, “ Is this backup file going to be shared to multip le clocks?” Press the b[...]

Chapter 8: Frequently Ask ed Questions (F AQs) 724-746-5500 | blackbox.com Page 8-5 NOTE: Each clo cks transaction record s should be maintained with ba ckups to provide OATS compliance insura nce. NOTE: Each clo cks transaction re cords when backed u p to the FTP server will appear as a text file with a unique filename which has the clocks MAC add[...]

Auto-Sync Time Clo ck Page 8-6 724-746-5500 | blackbox.com  The clocks that were found in your network domain will appear in the list. FAQ-24. I have assigned a static IP address to the clock but I can’t find the clock using the Auto-Sync utility?  Make sure no other device is using th e IP a ddress that is assign ed to the clock. If that i[...]

Appendix A 724-746-5500 | blackbox.com A-1 Character Spacing The following table can be used as a guideline to estimate the a mount of space used by each character in regular and/or bold font when printed. NOTE: If the month symbo l is selected , the month will be p rinted using three alphabetical letters. When N U MONTH (numerical Month) symbol is[...]

Auto-Sync Time Clo ck A-2 724-746-5500 | blackbox.com Character Regular Font Length Bold Font Length O 07 = 4.67% 10 = 6.67% P 07 = 4.67% 10 = 6.67% Q 07 = 4.67% 10 = 6.67% R 07 = 4.67% 10 = 6.67% S 07 = 4.67 % 10 = 6.67% T 07 = 4.6 7% 10 = 6.67 % U 07 = 4.67% 10 = 6.67% V 07 = 4.67 % 10 = 6.67% W 07 = 4.67% 10 = 6.6 7% X 07 = 4.6 7% 10 = 6.67% Y 0[...]

Appendix A 724-746-5500 | blackbox.com A-3 Character Regular Font Length Bold Font Length BLOCK 07 = 4.67% MAC ADDR 119 = 79. 33% IP MAC ADDR 140 = 93.33% Ç 07 = 4.67% 10 = 6.67% Ä 07 = 4.67 % 10 = 6.67% É 07 = 4.67% 10 = 6.67% Ö 07 = 4.67% 10 = 6.67% Ü 07 = 4.67% 10 = 6.67% Ñ 07 = 4.67% 10 = 6.67% WEEK NO. 21 = 14.00% 30 = 20.00% JULIAN DATE[...]

Auto-Sync Time Clo ck A-4 724-746-5500 | blackbox.com NOTE:  Sys tem all ows use r to configu re up t o 32 time s erve rs  Sys tem pr ovides 18 Stratum 1 NTP ser vers fo r use r to sel ect as defa ult l isted be low Host Na me Locati on Numbe r bigb en.cac. washing ton.edu Unive rsit y of W ashingt on, Se attle , WA 1 montp elier .ilan. calte[...]

Appendix A 724-746-5500 | blackbox.com A-5 Term Description FINRA Financial Indus try Regulatory Aut hority. FPR Full Power Reserve, battery backup in case of pow er failure. FTP File Transfer Protocol, is a netw ork protocol used to transfer data from one computer to ano t her through a network, such as the Internet. NASDAQ National Association of[...]

Auto-Sync Time Clo ck A-6 724-746-5500 | blackbox.com This page intentiona lly left blan k.[...]

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