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Black Box IC1000A manual

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Table of contents for the manual

  • Page 1

    JULY 2002 IC135A IC1001A IC1000A IC1002A USB Dir ectors RS-232 CUSTOMER SUPPORT INFORMATION Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500 ) FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation , 1000 Park Drive, Lawrence, PA 15055-1018 Web[...]

  • Page 2

    1 FCC/IC RFI STATEMENTS FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This device complies with the requirements of the Code of Federal Regulations listed below: FCC Title 47 CFR, Part 15 Class B for a digital device. Operation is subject to the following two conditions: 1. This device may not cause h[...]

  • Page 3

    2 USB DIRECTORS RS-232 Warning: Connecting a non-shielded interface cable to this device will invalidate this device’s FCC Certification. This digital apparatus does not exceed the Class B limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada. Le présent appareil numérique n’ém[...]

  • Page 4

    3 NOM STATEMENT NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. Todas las advertencias en e[...]

  • Page 5

    4 USB DIRECTORS RS-232 11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como se indique en el aparato. 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guia[...]

  • Page 6

    5 TRADEMARKS TRADEMARKS USED IN THIS MANUAL BLACK BOX and the logo are registered trademarks of Black Box Corporation. Pentium is a registered trademark of Intel Corporation. Microsoft, Windows, Windows CE, Windows Me, and Windows NT are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. UL is [...]

  • Page 7

    6 USB DIRECTORS RS-232 Contents Chapter Page 1. Specifications ......................................................................... 8 2. Introduction ........................................................................ 11 2.1 Overview ...................................................................... 11 2.2 The Complete Package .......[...]

  • Page 8

    7 TABLE OF CONTENTS Chapter Page 5. Troubleshooting .................................................................. 26 5.1 Using USB with Windows 95 ...................................... 26 5.1.1 Checking for USB Hardware ............................ 26 5.1.2 Determining the Level of USB Support .......... 28 5.1.3 Checking for Full USB Support[...]

  • Page 9

    8 USB DIRECTORS RS-232 1. Specifications System Requirements: Pentium ® class CPU with at least 16 MB RAM and at least one available USB type A (downstream) port, running Windows 95 (at least OSR2), 98, 98 SE, 2000, Windows CE, Windows Me, or Windows NT Compliance: EMI/RFI: CE (EN 55022, EN 55024) Class B, FCC Part 15 Subpart B Class B, IC Class/c[...]

  • Page 10

    9 CHAPTER 1: Specifications Indicators: IC1000A: None; IC1001A, IC1002A, IC135A: (1) Front-mounted tricolor LED Connectors: All models: (1) USB Type B female (front-mounted on IC1001A, rear-mounted on other models); Rear-mounted DB9 male for RS-232: IC1000A: (1); IC1001A: (2); IC135A: (4); IC1002A: (8) Temperature Tolerance: 32 to 104°F (0 to 40°[...]

  • Page 11

    10 USB DIRECTORS RS-232 Weight: IC1000A: 1.6 oz. (45 g); IC1001A: 12 oz. (340 g); IC1002A, IC135A: 1 lb. (0.5 kg)[...]

  • Page 12

    11 CHAPTER 2: Introduction 2. Intr oduction 2.1 Overview The USB Directors RS-232 are intelligent expansion modules that connect to a PC or server running Microsoft ® Windows ® 95, 98, 98 SE, or 2000, Windows CE ® , Windows Me ® , or Windows NT ® 4.0 through the Universal Serial Bus (USB), providing easy, high-speed serial connectivity to equi[...]

  • Page 13

    12 USB DIRECTORS RS-232 2.2 The Complete Package In addition to the USB Director RS-232, you should have received: • (1) 1-m (3.3-ft.) USB cable. • (1) CD with driver and utility software. • This manual. If anything is missing or damaged, please contact Black Box immediately at 724-746-5500. 2.3 Features Some of the useful features of the USB[...]

  • Page 14

    13 CHAPTER 3: Installation 3. Installation 3.1 Installing the Hardware Plug the Type A end of the included 1-m (3.3-ft.) USB cable into the USB port located in the back of your PC or into an available USB port on a standard USB hub or USB switch. Plug the Type B end of the USB cable into the back of the USB Director RS-232. Figure 3-1 shows the two[...]

  • Page 15

    14 USB DIRECTORS RS-232 Plug your RS-232 device(s), or the cables running to them (not included), into the USB Director RS-232’s DB9 male serial connector(s). Any device or cable that can be attached directly to a DB9 serial port on a PC can be attached to the DB9 connector(s) on a USB Director RS-232. If the USB Director RS-232’s software driv[...]

  • Page 16

    15 CHAPTER 3: Installation 3.2 Installing the Software Drivers These installation instructions are for installing the USB Director RS-232 software from CD. NT users will not be prompted and will need to locate the driver by double- clicking on their CD-ROM drive. In either case, you will not need to specify a directory. 3.2.1 W INDOWS 95 If you hav[...]

  • Page 17

    16 USB DIRECTORS RS-232 3. When the Select Other Location dialog box appears, type “X:Win95” (where “X” is the drive letter of your CD-ROM drive) and click “OK.” 4. Confirm that Windows has found the correct driver location and click “Finish.” 5. When Windows prompts you for the driver disk, click “OK.” 6. At the next Windows p[...]

  • Page 18

    17 CHAPTER 3: Installation 2. If you haven’t already done so, follow the hardware-installation instructions in Section 3.1 . After connecting the USB cable, the Add New Hardware Wizard should appear. Click “Next.” 3. Select “Search for the best driver for your device” and click “Next.” 4. Select “Specify a location” and type in ?[...]

  • Page 19

    18 USB DIRECTORS RS-232 3.2.3 W INDOWS NT Because Microsoft does not support USB in NT4.0, we supply a USB stack that will be installed along with the necessary drivers. NOTE You must install the drivers using an account that has administrative privileges! To install the USB stack and USB Director RS-232 drivers, either: 1a. Insert the Black Box dr[...]

  • Page 20

    19 CHAPTER 3: Installation Once the driver installation program has begun, follow the on-screen instructions. 3a. If you are installing drivers for the first time: An Information dialog box informs you that the installation was successful. After clicking “OK,” the installation is complete. 3b. If you are replacing version 1.14 or later: Follow [...]

  • Page 21

    20 USB DIRECTORS RS-232 If you haven’t already done so, follow the hardware- installation instructions in Section 3.1 . When that’s finished, your new communication ports, numbered sequentially following the existing ports in your system, are ready. (Note that because Windows NT 4.0 is not Plug-and-Play, you will not see a pop-up dialog box ind[...]

  • Page 22

    21 CHAPTER 3: Installation 5. Select “Specify a location” and click “Next.” 6. Type in “X:Win2k” (where “X” is the drive letter of your CD-ROM drive)and click “OK.” 7. Confirm that Windows is pointing to X:Win2k (where “X” is the drive letter of your CD-ROM drive). Then click “Next.” NOTE Drivers installed from the CD [...]

  • Page 23

    22 USB DIRECTORS RS-232 4. Operation Once you finish installing the hardware and software of the USB Director RS-232, it will operate continuously without requiring further intervention on your part. 4.1 Interpreting the LED (IC135A, IC1001A, and IC1002A Only) The IC135A, IC1001A, and IC1002A models have a tricolor STATUS LED that tells you various[...]

  • Page 24

    23 CHAPTER 4: Operation • It lights green to indicate that the USB Director RS-232’s serial ports are successfully set up and the unit is operating normally, but there’s not currently any data activity. 4.2 Using the Edgeport Utility Program 4.2.1 F OR A LL W INDOWS V ERSIONS E XCEPT W INDOWS NT The CD also contains a USB Director RS-232 conf[...]

  • Page 25

    24 USB DIRECTORS RS-232 2. Allows you to configure how COM ports will be assigned. The driver supports COM-port number assignment in two ways: 1. Assigning COM ports based on units’ serial numbers. This is the default setting. In this mode, the driver uses the serial number of each unit to uniquely identify it, and the COM-port assignments for a [...]

  • Page 26

    25 CHAPTER 4: Operation When using this mode, units are identified not by their serial number, but by a 2- to 7- digit number that identifies which USB port they are plugged into. After changing this setting, you will need to reboot before the change takes effect. 4.2.2 F OR W INDOWS NT From the Start menu, select Programs, then Edgeport Utilities,[...]

  • Page 27

    26 USB DIRECTORS RS-232 5. T r oubleshooting 5.1 Using USB with Windows 95 If you’re having difficulty installing or operating your USB Director RS-232 in a Windows 95 system, check the revision level of your copy of Windows 95. If you are using Windows 95 OSR2.1 or above, take the steps described in Sections 5.1.1 through 5.1.4 . If not, you wil[...]

  • Page 28

    27 CHAPTER 5: Troubleshooting After installing USB Support from your Microsoft Windows 95 OEM system disk, check your Device Manager again. If the two devices are not present or Windows Plug & Play does not autodetect the USB Director RS-232, try the following: 1. If only the host controller is listed in the Device Manager, delete it from the D[...]

  • Page 29

    28 USB DIRECTORS RS-232 5.1.2 D ETERMINING THE L EVEL OF USB S UPPORT If you have an earlier version of Windows 95 than OSR2.1, you will need to upgrade to a more recent version of Windows. Otherwise, to determine if your system supports USB, take the following steps: 1. Insert the Black Box driver CD into your CD-ROM drive. 2. In the START menu, s[...]

  • Page 30

    29 CHAPTER 5: Troubleshooting 5.1.3 C HECKING FOR F ULL USB S UPPORT IN THE D EVICE M ANAGER To determine whether the Windows 95 Device Manager fully supports USB, take the following steps: 1. From the main desktop area of Windows, right- click on the My Computer icon and choose Properties to open the System Properties window. 2. Click once on the [...]

  • Page 31

    30 USB DIRECTORS RS-232 If you do not see one or both of these devices, go on to Section 5.1.4 . 5.1.4 D ETERMINING W HY S UPPORT I S N OT P RESENT The DETAILS button in the USBREADY program (see Section 5.1.2 ) can help you determine what is preventing USB support. Click on the DETAILS button and wait for the results. If the USB Class Host Control[...]

  • Page 32

    31 CHAPTER 5: Troubleshooting If the Test Results Details dialog box shows Windows 95 version 4.0.950 or 4.0.950a, these Windows 95 versions do not support the upgrade path to USB. Unfortunately, Microsoft has not provided an upgrade path to OSR2 from earlier of these versions of Windows. OSR2 must be preinstalled by your PC vendor. Contact your PC[...]

  • Page 33

    32 USB DIRECTORS RS-232 5.2 Calling Black Box If your USB Director RS-232 seems to be malfunctioning, do not attempt to alter or repair it . It contains no user-serviceable parts. Call Black Box Technical Support at 724-746-5500; the problem might be solvable over the phone. Before you call, make a record of the history of the problem. We will be a[...]

  • Page 34

    33 CHAPTER 5: Troubleshooting 5.3 Shipping and Packaging If you need to transport or ship your USB Director RS-232: • Package it carefully. We recommend that you use the original container. • If the shipping is return- or repair-related, include everything you received with the unit when you pack it. Contact Black Box to get a Return Authorizat[...]

  • Page 35

    34 USB DIRECTORS RS-232 SOFTWARE RESTRICTIONS If the USB Director RS-232’s software is being used by the U.S. government: Use, duplication, or disclosure by the government is subject to the restrictions set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause of DFARS 52.277-7013. If the USB Director RS-[...]

  • Page 36

    NOTES[...]

  • Page 37

    NOTES[...]

  • Page 38

    1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746 © Copyright 2002. Black Box Corporation. All rights reserved.[...]