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Black Box KV21008E manual

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  • Page 1

    Doc. No. 590-598-501A JANUARY 2006 Customer Support Information: For FREE T echnical Suppor t 2 4 hours a day, 7 days a week, call 724- 7 46-5500 or fax 724-7 46-07 46 Mailing address: Black Box Corporation , 1 000 Park Dr., Lawrence, P A 1 5055-1 01 8 World-Wide Web: w w w.blackbox.com • Email: info@blackbox.com © Copyright 2006. Black Box Corp[...]

  • Page 2

    [...]

  • Page 3

    1 SERVSELECT TM I II INSTALLER/USER GUIDE W e lcome to the ServS witch ™ Family! Thank y ou fo r pur chasi ng a BLAC K BO X ® ServSe lect ™ III! We appreciate your busines s, and we think y ou ’ll apprec iate th e ma ny ways tha t yo ur n ew ServSelect III will save you money, time, and effo rt. That’s b ecause t he ServSwitch family is al[...]

  • Page 4

    SERVSELECT TM III INSTALLER/USER GUIDE 2 FEDERAL COMMUNICA TIONS COMMISSION AND INDUSTR Y CANADA RADIO-FREQUENCY INTERFERENCE ST A T EMENTS This equipment generates, uses, a nd can radiate radio-frequency energy and if not installed and u sed prope rly, that is, in strict acco rdance wit h t he ma nufacturer’s instruc tions, may cause int erfe re[...]

  • Page 5

    3 COMPLIANCE STATEMENTS Shielde d cables must be use d with this e quipment to mainta in compliance with radio frequency energy emission r egulations and ensu re a suitably hi gh level of immunity to electromag netic distu rbances. Th i s equipme nt has also been found to co mply with European stand ards EN50 082 an d E N60950 . Japanese Co mpl i a[...]

  • Page 6

    SERVSELECT TM III INSTALLER/USER GUIDE 4 Normas Of iciales Mexicana s (NOM) Electrical Sa fety St atement INSTRUCCIONES DE SEGURIDAD 1. T odas las instruccio nes d e seguridad y operació n deb erán ser leídas an tes de que el aparato el éctrico sea operad o. 2. Las inst r uccione s de segur i dad y o per ac ión d eberán ser guard adas para re[...]

  • Page 7

    5 NOM STATEMENT C: El aparato ha sido expu esto a la lluv ia; o D: El aparato parece no op erar normalme nte o muest r a un cambio en su dese m peño; o E: El aparato ha sido ti r ad o o su cubi er ta ha si do daña da.[...]

  • Page 8

    SERVSELECT III INSTALLER/USER GUIDE 6 Table of Contents 1. Specific ations ............... ................. ...................... ....................... ......................7 2. Product O verview............... ...................... ................. ...................... .................9 2.1 Fea tures and Benefits ............. ..........[...]

  • Page 9

    CHAPTER 1: SPECIFICATIONS 7 1. Speci fic at ions During th e cour se o f this p rodu ct ’s life tim e, modif icati ons migh t be mad e to its hardw a r e or firmware that coul d cause these sp ecificati on s to change without not i ce. ServSelect III Product Specifi cations Agency Approvals UL, FCC Class A, cUL, ICES Class A , CE, GS, VCCI Class [...]

  • Page 10

    SERVSELECT III TM INSTALLER/USER GUIDE 8 Connectors RJ-45 Sync T ypes Separate horizontal and vertical Plug and Play DDC2B Video Resolution Analog Port Maximum 1280 x 1024 @ 75 Hz Update P ort Number 1 T ype Serial RS-232 Connector DB9 Male Anal og Por t Set s Number 1 or 2 T ype P S / 2, VGA and ACI Connectors PS/2 miniDIN, 15 pin D, RJ-45 ServSel[...]

  • Page 11

    CHAPTER 2: PRODUCT OVERVIEW 9 2. Prod u ct Ov er view 2.1 Feat ures and Benefits The ServSelect ® III family of switches integrate field-proven analog keyboard, video and mouse (KVM) switch ing technolog y with advan ced cable ma nagement , flexible acc ess for two simultaneous users and a patented, easy-to- use interface. This Serv Select III fam[...]

  • Page 12

    SERVSELECT III INSTALLER/USER GUIDE 10 Vi d e o The ServSelect III provides optimal reso l ution for analog VGA, SVGA and XGA video. Achieve r e so luti ons of up to 128 0 x 1024 w ith a 10 f oo t cabl e and up to 800 x 60 0 with a 50 foot cab le. Res oluti ons wi ll vary de pendi ng upo n t he len gt h of cabl e separa t ing yo ur switch and serve[...]

  • Page 13

    CHAPTER 2: PRODUCT OVERVIEW 11 Figure 2-1. Example of a ServSelect III Configuration 2.2 Safet y Prec aution s To avoi d po tenti al vide o and/ or keyb oard pr ob lems whe n usin g BLACK BOX product s: • Ι f the buildi ng has 3-phas e AC power, ensure that the compu ters and mon itors are on the same phase. For best resu lts, th ey should b e o[...]

  • Page 14

    SERVSELECT III INSTALLER/USER GUIDE 12 Rackmount safe ty cons iderat ions • Elevated Ambi ent T emp erature: If installed in a cl osed rack assemb l y , the op eration temperature of the rack envi ronm ent may b e greater t han room ambient . Use care n ot to exceed th e rat ed maximu m ambient temper at ure of the unit . • Reduced Air Fl ow: I[...]

  • Page 15

    CHAPTER 3: INSTALLATION 13 3. In stallati on 3.1 Getting St arte d Before installing your Serv Select III switch, refer to the following li st to ensure you have all items that shipped with the applianc e as well as othe r items necessary for p roper installatio n. Supplied with th e ServSelec t III switc h • Power cord • One null mod em serial[...]

  • Page 16

    SERVSELECT III INSTALLER/USER GUIDE 14 4. Attach four cag e nuts or clip nuts to the rackmo unting flang e of the rack cab i net so that th e nut is positio ned on the in side of the rac k. NOTE: Nuts are not included w ith t he rackmount kit. 5. Mou nt the swit ch assemb ly to the r ack ca binet b y mat chi ng the hol e s in th e “short side” [...]

  • Page 17

    CHAPTER 3: INSTALLATION 15 Figure 3-2. Basic ServSelect III Switch Configuration T o connect a server using a SAM: 1. Locate the SAMs fo r your ServSelect III switch. 2. Attach the appropr iately color - coded ca ble ends to the keyboa r d, monitor an d mouse ports on the firs t server you w ill be con necting to the ap pliance. 3. Attach one en d [...]

  • Page 18

    SERVSELECT III INSTALLER/USER GUIDE 16 NOTE: When connecting a Sun SAM, you must use a multi-sync monitor to accommodate Su n computers that support both VGA and sy nc-on-green or composite sync. T o connect a server using a ServSelect III ca ble: 1. Locate a ServSe le ct III cable for the server you wish to connect. 2. Attach the appropriately col[...]

  • Page 19

    CHAPTER 3: INSTALLATION 17 NOTE: The syste m will a u tomatic ally “m erge” t h e two sw itche s t o g ethe r a s one . A ll serv e rs co nnected to the cascad ed ServS ele ct III sw itch w ill di spla y o n the ma in S ervS ele ct I II switc h s erver list in the OS D inte rface. 5. Repeat s te ps 3 and 4 fo r all addit ional (secon dar y ) ca[...]

  • Page 20

    SERVSELECT III INSTALLER/USER GUIDE 18 Figure 3-4. ServSelect III Switch Configuration with Legacy KVM Switches T o add a le gacy KVM switch : 1. Mou nt the prim a ry KVM switch into yo ur rack cabine t. 2. Connect o ne end of a CA T 5 cable to an availa ble port on the back o f your Se rvSelect III switch. 3. A ttach th e keyboard , monitor and mo[...]

  • Page 21

    CHAPTER 3: INSTALLATION 19 2. Loc ate the port set la beled A on the b ack of the switch. Connect these pe ripherals to their respective ports. 3. For the multiuser , 16-port Serv Select III switc h, repeat steps 1 and 2 for the local ana- log por t set la bel ed B . 4. Bund le and label th e cables for easy identification. 3.7 Setting Up Y our Ser[...]

  • Page 22

    SERVSELECT III INSTALLER/USER GUIDE 20[...]

  • Page 23

    CHAPTER 4: BASIC OPERATIONS 21 4. Basi c Op erat ions 4.1 C ontrolling Y our System at the Analog Port s The ServSelect III switch features one or two anal o g port sets on the back of the switch that allow yo u t o connect a mon itor and a PS / 2 keyboard an d mouse for direct analog access. The S e rvSelect III switch uses the OSD interface, feat[...]

  • Page 24

    CHAPTER 4: BASIC OPERATIONS 22 Viewing the s tatus of yo ur switc h The status of the servers in your system is indicated in the right column s of the Main dial og box. The foll owing table de scribes the stat us symbols. Sele ctin g se rver s Use the Main dia lo g bo x to select servers. When you sel ect a server, the swi tch reconfigures t he k e[...]

  • Page 25

    CHAPTER 4: BASIC OPERATIONS 23 T o disconne ct the user from a s erver: Press Print Screen and then Alt+0 . This leav es the user in a fr ee stat e, wi th no s erver selected. The status f l ag on your de sktop di splays Free . Sof t switching Soft switching is the ability to switch servers usin g a hotkey sequence. Y ou can soft sw itch to a serve[...]

  • Page 26

    CHAPTER 4: BASIC OPERATIONS 24 This Keystroke Does This F1 Opens the Help screen for the dialog box. Alt+Hotkey Opens dialog box es, selects or chec ks options and executes actions when used with underlined or other designated letters. Alt+X Closes the current dialog box and returns to t he previous one. Alt+O Sel e cts th e OK button, then retur n[...]

  • Page 27

    CHAPTER 4: BASIC OPERATIONS 25 4.4 Configuring OSD Interface Menus You can configure your ServSelect III swit ch from the Setup menu within the OSD interface. Se lec t the Names bu tton when initially sett ing up your switch to iden tify server s by un ique name s. Select t he other setup f eatures to manage ro utine tas ks for yo ur serve rs from [...]

  • Page 28

    CHAPTER 4: BASIC OPERATIONS 26 2. Clic k Se tu p . The Se tup dialo g box disp lays. Figure 4-2. Setup Dialog Box Assigning ser ver names Use the Names dial og bo x t o identi fy indiv idua l se rvers by name ra t her tha n by port number. The Na mes list is alway s sorted by p ort or de r. Names are stored in the SAM or ServSelect III cable, so ev[...]

  • Page 29

    CHAPTER 4: BASIC OPERATIONS 27 T o as sig n na m es t o se rver s: 1. In the Names di alog bo x, select a ser ver nam e or port nu mber and clic k Modify . The Name Modi fy dialo g box di sp lays. Figure 4-4. Name Modi fy Dialog Box 2. T ype a name in the New Na me box. Na mes of server s may be up to 15 char acter s long. Suppor ted c har a c ter [...]

  • Page 30

    CHAPTER 4: BASIC OPERATIONS 28 Figure 4-5. Devi ces Dialog Box When the ServSelect III switch discovers a cascaded switch, yo u will notice the port number in g ch ange to acc ommodat e each serve r und er that switc h. Fo r example, if t he switch is co nnected to user po rt 6, the switch port would be l isted as 06 and eac h server under it would[...]

  • Page 31

    CHAPTER 4: BASIC OPERATIONS 29 Changing the display behavior Use the M enu dial og box to cha nge the di splay or der of ser vers , change the k ey se quen ce to launch the OSD in terface and set a Screen Delay Time for the OSD interface. The display order setting a lters how server s will displa y in seve ral screens includ ing the Main, Device s [...]

  • Page 32

    CHAPTER 4: BASIC OPERATIONS 30 Controlling the st atus flag The s tatus fla g displays o n your de sktop and shows th e name or EID number of the selected serv er or the status o f th e sel ected port. Use t he Flag dialo g box to confi gu re the flag to displ ay by server nam e or EID number, or t o change the flag color, opaci ty, displa y time a[...]

  • Page 33

    CHAPTER 4: BASIC OPERATIONS 31 4. In Displ ay Mo de, sele ct Opaque fo r a solid col or flag or select Tr a n s p a re n t to see the desk to p through the flag. 5. T o position t he status flag on the desktop : a. Click Set Position to gain access to the Se t Position Flag sc re en. b. Left- click on the ti tle bar and dra g to the desired locatio[...]

  • Page 34

    CHAPTER 4: BASIC OPERATIONS 32 Figure 4-10. Secu rity Dialog B ox NOTE: Figure 4-10 is the Security screen for the adm inistrator and local user when the Enable U ser A cc ount s feature is turned off. The restricted user can only ac cess the Change Password function of this screen. T o se t or chan ge th e passwor d: 1. S i ng le -c lic k an d pre[...]

  • Page 35

    CHAPTER 4: BASIC OPERATIONS 33 T o remove p assword protection from your console: 1. From t he Main di alog bo x, cli ck Set up - Security ; the Passwo rd dialo g box disp lays. T y pe your pa ssword, t hen click OK . 2. In the Sec uri ty dialog box, s ing le -c lic k an d pr e ss Enter or double-c lic k in the New box. Le ave th e box blan k. Pres[...]

  • Page 36

    CHAPTER 4: BASIC OPERATIONS 34 T o im med iat e ly t urn on t he sc ree n sa ver: Press Print Screen , then pres s Pause . 4.5 Displaying V ersion Informat ion The OSD interface en ables you to display t he versions of t he ServSelect III switch, as well as the SAM and ServSelect III cable firmwa re. For optimum performance, keep your firmware cu r[...]

  • Page 37

    CHAPTER 4: BASIC OPERATIONS 35 Figure 4-13. T arget V ersion Dialog Box 5. Clic k X to close the T arg e t V e rs io n dia lo g bo x. NOTE: Load Firmware button will only display for a SAM ; ServSelect III cables are not upgradable. Only the administr ator a nd the use r (when local use r accou nts are d isabled) can up grade the firm ware on a SAM[...]

  • Page 38

    CHAPTER 4: BASIC OPERATIONS 36 -or- Double-clic k o n a serve r’ s name o r port. -or- Press Alt an d the nu mber of the serve r you w ish to sc an. Y ou can select u p to 16 s ervers from the entire list. 4. In the Scan Time box, type th e number of seconds (from 3 to 99) of desired time before th e scan moves to the next server in th e sequence[...]

  • Page 39

    CHAPTER 4: BASIC OPERATIONS 37 T o ca nce l sc an mod e: 1. Select a serve r if the OSD interface i s op en. -or- Move the mouse or press any key on the ke yboard i f the OSD in terface i s not open . Scanning will stop at the curren tly selected server . 2. Press Print Screen . The Main dialo g bo x will appe a r . 3. Clic k Comma nds . The Comman[...]

  • Page 40

    CHAPTER 4: BASIC OPERATIONS 38 Next to e ach item to be test e d, you will see a pa ss (green circle) or fail (re d x) symbol display to the l eft of ea ch ite m as that test fi nishes. T he follo wing tabl e detail s each of the tests . T o run diagnos tic tests : 1. If the OSD int erfa ce i s not open , pre ss Print Screen . The Main dialo g box [...]

  • Page 41

    CHAPTER 4: BASIC OPERATIONS 39 Figure 4-17. Diagnostics W arning Dialog Box 3. Clic k OK t o begin di agno st ics. -or- Click X or pre s s Escape to e xit the dialog box withou t running a dia gnostic test. 4. All users are disc onnec te d and the Diag nostics dialog box displays . 5. As each test is finish ed, a pass (green circle) or fail (red x)[...]

  • Page 42

    CHAPTER 4: BASIC OPERATIONS 40 NOTE: Broadcasting K eystrok es - The keyboard stat e must be identical for all servers receiving a broadc as t to interpret keystrokes identically . S pecifically , the Caps Lock and Num Lock modes mu st be the sam e on all keyboards . While the app liance attem pts to sen d ke ystrokes to the s elected serv ers simu[...]

  • Page 43

    CHAPTER 4: BASIC OPERATIONS 41 4.9 Changing Y our Switch Mode Your ServSelect III switch allows yo u to conn ect to a ttached servers using two methods: Preemptiv e and Coop erative . Select Pr eempti ve (default setting) to allow any user to select an y server at any tim e; a reques t f r om an othe r us e r disco nn ects the cu rrent user witho u[...]

  • Page 44

    CHAPTER 4: BASIC OPERATIONS 42[...]

  • Page 45

    SERVSELECT III INSTALLER/USER GUIDE 43 5. Ad vanced O perations 5.1 Using Admini strator Privileges The ServSelect III switches allow u p to four users and one administrator to log into a switch, with the admin istrator having the ability to restrict users from accessing the targets via the Secu ri ty men u. The adm in i strator can edi t, access a[...]

  • Page 46

    CHAPTER 5: ADVANCED OPERATIONS 44 Figure 5-3. User Setup M enu (Admini strator Only) User Setup me nu functions (adm inistrator only) The User S etup menu allows th e administ rator to ed it, a ccess and/ or delete a user ac count. The menu is on ly accessi bl e if the E nab le User Acco un t checkbo x is enab l ed in the Security menu. Th e ServSe[...]

  • Page 47

    SERVSELECT III INSTALLER/USER GUIDE 45 The Use rna m e fie ld dis p la ys def a ult na mes tha t ca n be edite d by the admin i st ra tor. Usernames must be b etween 1 to 15 ch aracters. Admi ni strators can al so set user pass wo rds in the Us er Ed it men u. Passw ords mus t be be twe en 5 to 12 ch arac ters and m ust contain at l east one nu mbe[...]

  • Page 48

    CHAPTER 5: ADVANCED OPERATIONS 46[...]

  • Page 49

    SERVSELECT III INSTALLER/USER GUIDE 47 Appendix A: Flas h Upgrade s Upgradin g the ServSelect III You can upg rade the firmware of your S ervSelect III by using a special update utility provid ed by B LACK BOX. This utilit y au tomatica lly conf igures the po rt communic ations settings to allow direct downlo a ding from th e connected server. Item[...]

  • Page 50

    APP ENDI CES 48 Upgrading the SAM firmwa re The SA Ms can b e upgrade d individu ally or s imultaneo usly. NOTE: ServSele ct III c ables are not upgradable. T o simult aneously upgrad e multiple SAMs: 1. Press Print Screen . The Main dialo g bo x will appe a r . 2. Clic k Commands - SAM S tatus. T he SAM S tatus dia log box displays. Figure 1-1. SA[...]

  • Page 51

    SERVSELECT III INSTALLER/USER GUIDE 49 Figur e 1-3. V ersion Dialog Box 3. Clic k Ta r g e t to view indi vidual SAM information. The T arget Selection dia log box disp lays. Figure 1-4. T arget Selection Dialog B ox 4. Sele ct an SA M t o upgra de and cl ick the V ersio n butt on. The T arget V ersion dialog box disp lays. Figure 1-5. T arget V er[...]

  • Page 52

    APP ENDI CES 50 5. Clic k the Load Firmwar e button. The SAM Load dial og box di splays. NOTE: The Load Firmware b u tton dis play s for S AMs only; ServSelec t III cabl es are no t upgradable. Figure 1-6. SAM Load Dialog Box 6. Clic k OK to initiate the upgrade and return to the S tatus dia log box. NOTE: During an upg rade, the S AM status indica[...]

  • Page 53

    NOTES 51[...]

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    NOTES 52[...]

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    [...]

  • Page 56

    Doc. No. 590-598-501A JANUARY 2006 Customer Support Information: For FREE Technical Support 24 hours a day , 7 days a week, call 724-7 46-5500 or fax 724- 7 46-0746 Mailing address: Black Box Corporation , 1 000 Park Dr., Lawrence, P A 1 5055-1 018 World-Wide Web: w w w.blackbox.com • Email: info@blackbox.com © Copyright 2006. Black Box Corporat[...]