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Black Box KV822A manual

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  • Page 1

    FEBRUARY 2000 KV812A KV814A KV822A KV824A FREE tech support 24 hours a day , 7 days a week: Call 724-746-5500 or fax 724-746-0746 . Mailing address: Black Box Corporation , 1000 Park Dr ., Lawrence, PA 15055-1018 World-Wide Web: www.blackbox.com • E-mail: info@blackbox.com © Copyright 2000. Black Box Corporation. All rights reserved. Customer Su[...]

  • Page 2

    1 THE SER VSWITCH™ F AMIL Y W elcome to the Ser vSwitch TM Family! Thank you for purchasing a BLACK BOX ® ServSwitch ™ Brand KVM switch! We appreciate your business, and we think you’ll appreciate the many ways that your new ServSwitch keyboard/video/mouse switch will save you money, time, and effort. That’s because our ServSwitch family i[...]

  • Page 3

    2 SER VSWITCH™ USB AND USB PLUS TRADEMARKS USED IN THIS MANUAL BLACK BOX and the logo are registered trademarks, and ServSwitch, ServSwitch USB, and ServSwitch USB Plus are trademarks, of Black Box Corporation. Apple, Mac, and Macintosh are registered trademarks, and G3 and G4 are trademarks, of Apple Computer, Inc. Compaq is a registered tradema[...]

  • Page 4

    3 FCC/IC ST A TEMENTS FEDERAL COMMUNICA TIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE ST A TEMENTS This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It [...]

  • Page 5

    4 SER VSWITCH™ USB AND USB PLUS DECLARA TION OF CONFORMITY This equipment has been tested and found to comply with the limits for a class B computing device in accordance with the specifications in the European standard EN55022. These limits are designed to provide reasonable protection against harmful interference. This equipment generates, uses[...]

  • Page 6

    5 NOM ST A TEMENT NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY ST A TEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. Todas las advertencias [...]

  • Page 7

    6 SER VSWITCH™ USB AND USB PLUS 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y recep[...]

  • Page 8

    7 T ABLE OF CONTENTS Contents Chapter Page 1. Specifications ............................................................................................. 9 2. Introduction ............................................................................................. 11 2.1 Features and Benefits ......................................................[...]

  • Page 9

    8 SER VSWITCH™ USB AND USB PLUS Contents (continued) Chapter Page 6. Troubleshooting ...................................................................................... 34 6.1 Things to Try ..................................................................................... 34 6.2 Calling Black Box ............................................[...]

  • Page 10

    9 CHAPTER 1: Specifications 1. Specifications Operating System Required — An OS with full USB-switching support, such as Windows 98 Release 2 or later or Mac OS 8.6 or later, complete with USB drivers for all your devices Hardware Required — Monitor that works when directly connected to each of your CPUs (see Section 4.1 ); Keyboard and mouse t[...]

  • Page 11

    10 SER VSWITCH™ USB AND USB PLUS Connectors — All rear-mounted: All models: (1) HD15 female for attaching monitor; (3) USB Type A female for USB peripherals; HD15 female connectors for video from CPU: KV812A and KV822A: (2); KV814A and KV824A: (4); USB Type B female connectors for other I/O to/from CPU: KV812A and KV822A: (2); KV814A and KV824A[...]

  • Page 12

    11 CHAPTER 2: Introduction 2. Introduction The ServSwitch™ USB and ServSwitch™ USB Plus are high-performance peripheral-sharing devices that support computers with VGA video outputs and Universal Serial Bus (USB) peripheral ports. You can switch between two fully USB- enabled IBM ® PC compatible or Apple ® Macintosh ® G3™ or G4™ CPUs usi[...]

  • Page 13

    12 SER VSWITCH™ USB AND USB PLUS • Optional CPU/Server Cables (our product code EHN810) have a VGA strand bonded to a USB strand and make connecting your CPUs a snap. The ServSwitch USB Plus adds these exciting features: • You can attach a PS/2 keyboard and send the Switch keystroke commands. • You can attach a 3-button PS/2 mouse—includi[...]

  • Page 14

    13 CHAPTER 2: Introduction 2.2 The Complete Package You should have received these components with your ServSwitch USB: • The ServSwitch USB itself. • Its power supply. • This manual. If you didn’t receive everything, or if anything arrived damaged, contact Black Box right away. The Switch’s Remote-Control Module (our product code KV6REM,[...]

  • Page 15

    14 SER VSWITCH™ USB AND USB PLUS 2.3 The ServSwitch USB Illustrated Figure 2-1. The front panel of all Ser vSwitch USB models. Figure 2-2. The rear panel of the 2-port Ser vSwitch USB (KV812A). Figure 2-3. The rear panel of the 4-port Ser vSwitch USB (KV814A). 5V DC, 2A KV814A USER AND PERIPHERAL CONNECTIONS 43 21 CPU CONNECTIONS 5V DC, 2A KV812A[...]

  • Page 16

    15 CHAPTER 2: Introduction Figure 2-4. The rear panel of the 2-port Ser vSwitch USB Plus (KV822A). Figure 2-5. The rear panel of the 4-port Ser vSwitch USB Plus (KV824A). Figure 2-6. The Remote-Control Module (KV6REM, specify length of cable component), an optional accessor y for the USB Plus models. 5V DC, 2A KV824A OPTIONS USER AND PERIPHERAL CON[...]

  • Page 17

    16 SER VSWITCH™ USB AND USB PLUS 2.4 Safety Concerns As you prepare to install the ServSwitch USB, please keep these things in mind: • The Switch is for use in dry, oil-free indoor environments only. • Warning: The Switch’s power adapter contains no user-serviceable parts, but it does contain parts capable of delivering hazardous electric s[...]

  • Page 18

    17 CHAPTER 3: Configuration 3. Configuration The ServSwitch USB comes from the factory preset to default configuration settings which are suitable for most applications. You can set the Switch differently by moving the positions of the configuration DIP switch on the bottom of the ServSwitch USB, shown in Figure 3-1 below, to different settings. Fi[...]

  • Page 19

    18 SER VSWITCH™ USB AND USB PLUS 3.1 Setting the Enumeration Guard Time (Positions 5 & 6) When devices are connected to or disconnected from a USB bus, the devices on that bus then need a certain amount of time for uninterrupted communication in order for the currently selected CPU to determine the new makeup of the bus— which USB devices a[...]

  • Page 20

    19 CHAPTER 3: Configuration 3.2 Setting the Autoscan Pause Time (Position 7) You can set how long the ServSwitch USB will pause to display each attached CPU’s video when you autoscan the CPUs (known as the “pause time” or “dwell time”; for more information on autoscanning, see Section 5.2.3 ). To do so, move position 7 of the DIP switch o[...]

  • Page 21

    20 SER VSWITCH™ USB AND USB PLUS 3.4 Setting the Hotkey Sequence (USB Plus with PS/2 Keyboard Only , Positions 1 & 2) You can access several of the ServSwitch USB Plus’s main functions (such as CPU- channel selection and autoscanning) by sending commands from a PS/2 type keyboard attached to the Switch’s PS/2 keyboard port (refer to Secti[...]

  • Page 22

    21 CHAPTER 4: Installation 4. Installation 4.1 What Else Y ou’ll Need You’ll need to have these things before you can install your ServSwitch USB: • Cables to connect the ServSwitch USB to the video and USB ports of each of your PCs. We recommend our bonded VGA/USB cable, product code EHN810. • A monitor with a standard VGA/SVGA (HD15) conn[...]

  • Page 23

    22 SER VSWITCH™ USB AND USB PLUS 4.2 Getting Y our PCs Ready and V erifying Y our Peripherals Before you begin installing your system, check the OS version(s) you have installed on your computers. If you’re running Windows ® 98 or Mac ® OS, we highly recommend that you upgrade to the latest version of the operating system, because the USB han[...]

  • Page 24

    23 CHAPTER 4: Installation 4.3 Connecting Y our Devices As you connect your equipment, make sure that your ServSwitch USB and (if possible) all the devices you want to attach to it are turned off and unplugged. 4.3.1 M ONITOR The shared monitor in your system must work when directly attached to any of your computers, which includes being able to di[...]

  • Page 25

    24 SER VSWITCH™ USB AND USB PLUS • In applications that include both IBM compatible and Mac G3 or G4 type CPUs, a single keyboard—either PC/Mac/generic USB type or (with ServSwitch USB Plus models) PS/2 type—should suffice for most of the activities you’ll want to do on either platform. You just have to be aware of the cross-platform mapp[...]

  • Page 26

    25 CHAPTER 4: Installation T able 4-1. Keyboard Key Mappings Generally, USB keyboards have uniform position-based codes for their keys, so any keys that occupy more or less the same positions and perform more or less the same functions across platforms will map one-to-one. However, certain keys available on certain keyboards do not correspond well [...]

  • Page 27

    26 SER VSWITCH™ USB AND USB PLUS 4.3.4 CPU S To connect your CPUs to the ServSwitch USB, you’ll need to run cable from the Switch to their USB ports and VGA video ports. You can do this in one of two ways: • We strongly recommend that you use our special bonded two-to-two cable (our product code EHN810, specify length). It has a high-quality [...]

  • Page 28

    27 CHAPTER 4: Installation 4.4 Powering the System Once you’ve installed your ServSwitch USB and attached your equipment to it, you need to apply power to the Switch system. Plug the power supply’s output cord into the power jack on the back of the ServSwitch USB, then attach the input cord to the power-supply transformer’s IEC 320 inlet, the[...]

  • Page 29

    28 SER VSWITCH™ USB AND USB PLUS 5. Operation This chapter explains the general operation of the ServSwitch USB. We recommend that you read this chapter carefully before starting to use the Switch. 5.1 Interpreting the Status Display at Power-Up When you plug in the ServSwitch USB to power it up, its front-panel 7-segment display will show one of[...]

  • Page 30

    29 CHAPTER 5: Operation 5.2 Using the Front-Panel Pushbutton 5.2.1 C HANNEL S ELECTION During normal ServSwitch USB operation, you can use the Switch’s front-panel pushbutton to select which CPU channel (CPU port) you want to access and control. Press and release the key once to select the next higher-numbered CPU channel; press and release the k[...]

  • Page 31

    30 SER VSWITCH™ USB AND USB PLUS 5.3 Interpreting the Status Display During Normal Operation The ServSwitch USB’s front-panel 7-segment status display usually shows the number of the currently selected computer channel. On the ServSwitch USB Plus models, the dot LED alongside it also flashes in response to data from the shared PS/2 keyboard or [...]

  • Page 32

    31 CHAPTER 5: Operation 5.4 Sending Commands from the PS/2 Keyboard (Optional, USB Plus Only) You can control many functions on the ServSwitch USB Plus—such as CPU- channel selection, autoscanning, or disabling video—from an attached PS/2 keyboard, using commands triggered with the Switch’s currently selected hotkey combination. All of the ho[...]

  • Page 33

    32 SER VSWITCH™ USB AND USB PLUS • Use {Hotkeys} + [A] to have the Switch start autoscanning (briefly displaying the video from each CPU channel in turn). You can control whether or not the Switch scans empty channels and how long it pauses at each channel; see Sections 3.3 and 3.4 . To stop autoscanning, simply select a fixed channel by pressi[...]

  • Page 34

    33 CHAPTER 5: Operation 5.6 Using the Remote-Control Module (Optional, USB Plus Only) An optional Remote-Control Module (“RCM” for short, our product code KV6REM, specify the length of the cable component) is also available for the ServSwitch USB Plus. It’s a small hand-held accessory—with a SELECT key that mimics the Switch’s pushbutton [...]

  • Page 35

    34 SER VSWITCH™ USB AND USB PLUS 6. T roubleshooting 6.1 Things T o T ry This section suggests possible answers for a number of problems that people sometimes encounter when trying to operate the ServSwitch USB. If the suggested actions don’t solve your problem, or if you don’t see a listing for the type of trouble you’re having, contact Bl[...]

  • Page 36

    35 CHAPTER 6: T roubleshooting The Power key on my Mac USB keyboard doesn’t seem to work. For its Power key to function properly, a Mac USB keyboard must be plugged into the ServSwitch USB’s rightmost USB-peripherals port (see Section 4.3.2 ). I can’t do any of the Mac Power-key functions with my PC USB or PS/2 keyboard. Unfortunately true. F[...]

  • Page 37

    36 SER VSWITCH™ USB AND USB PLUS 6.2 Calling Black Box If you determine that your ServSwitch USB is malfunctioning, do not attempt to alter or repair the unit . It contains no user-serviceable parts. Contact Black Box Technical Support at 724-746-5500. Before you do, make a record of the history of the problem. We will be able to provide more eff[...]

  • Page 38

    NOTES[...]

  • Page 39

    NOTES[...]

  • Page 40

    JANUARY 2001 ACS235A ACS236A R G B 2 1 FIBER KVM EXTENDER Power Remote Unit FREE tech support 24 hours a day , 7 days a week: Call 724-746-5500 or fax 724-746-0746 . Mailing address: Black Box Corporation , 1000 Park Dr ., Lawrence, P A 15055-1018 World-Wide W eb: www.blackbox.com • E-mail: info@blackbox.com © Copyright 2001. Black Box Corporati[...]