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Black Box MC200A manual

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Table of contents for the manual

  • Page 1

     Copyright 2006 Bl ack Box Us er Manual MAY 2007 MC200A Version 3 F a x R e c e i v e r M C 2 0 0 A ® 1000 Park D rive • Law rence, PA 15055- 1018 • 72 4-746-5500 • Fax 724- 746-0746 © Copyri ght 2006 . Black Box C orporati on. All rights reserved.[...]

  • Page 2

     Copyrigh t 2006 Black Box Pa ge 2 2 2 2 o f o f o f o f 4 9 49 49 49 T a b l e o f C o n t e n t s Table of Contents 2 Introductio n 4 Easy Configuration 4 Features 4 System Architecture 4 Menu Map 5 Important Information 6 Connections 7 Reset Button 11 Configuration 12 TELNET 20 The FaxViewer 32 Troubleshooting 35 Glossary 39 Technical Specifi[...]

  • Page 3

     Copyright 2006 Bla ck Box P age 3 3 3 3 o f o f o f o f 4 9 49 49 49 CO PY RIG HT © Co py r ig ht 20 06 B la c k Bo x . A ll rig ht s r es erv ed. N o pa rt of th is pu b lic ati o n ma y be r e pr o du ce d, tr ans mit t ed , tr ans cr ib e d, s to re d in a r e tr iev al sy st e m, o r tr an sl at ed in t o an y la ngu a ge o r an y c o mp u[...]

  • Page 4

     Copyright 2006 Bla ck Box P age 4 4 4 4 o f o f o f o f 4 9 49 49 49 I n t r o d u ct i o n The Black B ox FaxRe ceiver MC200A is d esigned to receive a fax an d con vert it in to an emai l to all ow distributi on that i s more conven ient and unwant ed faxes can be electroni cally d eleted. The Bla ck Box Fax-R eceiver rec eives the f ax and p[...]

  • Page 5

     Copyright 2006 Bla ck Box P age 5 5 5 5 o f o f o f o f 4 9 49 49 49 M en u M a p T h e men u dri ve n se tup a ll ow s th e fol low in g pa ram et e rs t o b e se t up: MENU ITEM # CH A RS DEF AULT FORM A T REQD? 1) Setup IP 1 2) Setup SMT P Mailser ver 2 3) Setup Fax 3 4) Reboot af ter quitting (Disabled) toggle 5) Change T elnet port 4 23 23[...]

  • Page 6

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 6 6 6 6 o f o f o f o f 4 9 49 49 49 R e q u i r e m e n t s  A C power outl et wi thin 10 feet.  Tel ephone wa ll jack an d cable to reach the Fa xRecei ver  A n Ethernet cab le for th e connecti on from the FaxR eceiver to an Ethernet h ub or switch connecti on that wil l conn[...]

  • Page 7

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 7 7 7 7 o f o f o f o f 4 9 49 49 49 Install ation The illustration shows the se tup of the ports and the diagno stic LEDs. C on ne ct ion s See the d rawing s on page 7 f or insta llation exam ples. Plug the PCMCIA modem card into the top or bottom slot . Insert your Ethernet RJ45 conne[...]

  • Page 8

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 8 8 8 8 o f o f o f o f 4 9 49 49 49 NOTE: It w ill take ab out 10 se conds for t he FaxRec eiver to be ready to acc ept a fax or teln et connecti on. When your Ethernet cabl e is connected t o a netw ork, the lin k light wi ll be on. NOTE: There is a gree n light inside the unit that ca[...]

  • Page 9

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 9 9 9 9 o f o f o f o f 4 9 49 49 49 Typical in stallation replacing an incoming fax machi ne:[...]

  • Page 10

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 1 0 10 10 10 of of of of 49 49 49 49 Installation w here an outgoing fax machine is r equired on incoming line: NOTE: If y ou dai sy chain from an outg oing fax ma chine, i t should be set to either not auto an swer or an swer aft er 4 rin gs or more s o that the FaxR eceiv er will pi ck[...]

  • Page 11

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 1 1 11 11 11 of of of of 49 49 49 49 LE Ds The LEDs are itemized as follows: LK (Yellow) LED The Link LED indicate s that the port is functionall y con nected to an external port. It lights up solid when the connected hub is turned on and connected to the LAN. If the LED does not li ght [...]

  • Page 12

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 1 2 12 12 12 of of of of 49 49 49 49 C o n f i g u r a t i o n The compl ete config uration can be done wi th any T elnet cli ent, like Hyper Termin al or simpl y using the Wi ndows Com mand pr ompt “tel net”. This wi ll work on any FaxRecei ver that i s on the same vi rtual network.[...]

  • Page 13

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 1 3 13 13 13 of of of of 49 49 49 49 G e n e r a l S e t t i n g s Using your mouse, dou bl e-click on the IP Address of the FaxRe ceiver t o view or configu re the prope rties of, o r click onc e to select i t and th en click the Properti es button a nd it will bring up th e following s[...]

  • Page 14

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 1 4 14 14 14 of of of of 49 49 49 49 T C P / I P S E T T I N G S 1) Enter an unused IP Add ress from y our netw ork, or cli ck on the DHCP/R ARP Enabl e. NOTE : If y ou change to an add ress that is NOT in the same netw ork ra nge that your PC i s, you will still be abl e to see th e Fax[...]

  • Page 15

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 1 5 15 15 15 of of of of 49 49 49 49 6) Ti me Server IP 1 ,2, & 3 . The 192.04 3.244.018 address i s the time s erver at NCAR. You can chan ge thi s to a preferred ti meserve r and add two m ore timeserve rs. With out a ti meserver the ti mestamp wi ll be in correct and your spam fil[...]

  • Page 16

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 1 6 16 16 16 of of of of 49 49 49 49 E - M A I L S E T T I N G S 1) Mai l Server SM TP Addres s – Use th e TCP/IP t ab to chan ge thi s. 2) Mai lserver SMTP IP P ort – The de fault is 25. Thi s is most comm on. Ot her common po rts used a re 26, an d 2525. 3) Mai lserver Log in Nam e[...]

  • Page 17

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 1 7 17 17 17 of of of of 49 49 49 49 F A X S E T T I N G S 1) Fax reply I.D. is sent t o the Sendi ng Fax. 20 charact ers. Thi s is usuall y displ ayed on the disp lay of th e sendi ng fax after establishi ng contact, or recorded i n its l og/print-out. It is not mand atory to hav e an I[...]

  • Page 18

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 1 8 18 18 18 of of of of 49 49 49 49 6) Answe r Delay – This s pecifies th e number o f ri ngs before the FaxR ecei ver answers th e call . This woul d be used if y ou hav e the FaxRecei ver daisy - chain ed with a regul ar phon e that you an swer fi rst. Maximu m is 30 ri ngs. 7) Time[...]

  • Page 19

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 1 9 19 19 19 of of of of 49 49 49 49 T E L N E T S E T T I N G S Select the Te lNet tab. 1) Telnet port – This will enable th e end user t o set up a port that th e company d oes not bl ock (e.g. port 80 or even port 25). That m eans that you will b e able to teln et into the Fa xRecei[...]

  • Page 20

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 2 0 20 20 20 of of of of 49 49 49 49 T E LN E T Once you h ave confi gured the i niti al IP address or set your PC t o the sa me netwo rk as the FaxR eceiver, you can us e Teln et to config ure the paramete rs. B E N E F I T S O F U S I N G T E L N E T : 1) You can use Hype rTermi nal or[...]

  • Page 21

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 2 1 21 21 21 of of of of 49 49 49 49 c. Type i n “ telnet xx.x x.xx.x x ” (where xx.xx.xx.xx is the IP address t hat you configu red for the Fa xReceiver) and press Enter. d. I f a passw ord was set wil l respond “ Ent er Passwor d ”. If a pa ssword h as not been set, y ou will *[...]

  • Page 22

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 2 2 22 22 22 of of of of 49 49 49 49 For each l ine i tem to be al tered, type th e option or menu numb er and p ress the Enter key, then ent er the informat ion and press the Ent er key. NOTE : If y ou leave t he teln et session i nactive for ov er two mi nutes, it will ti me out, disco[...]

  • Page 23

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 2 3 23 23 23 of of of of 49 49 49 49 U N I T I P S E T T I N G S Enter a 1 to confi gure th e IP address es of the F axReceiver ModuLAN 20 0. Your Netw ork Admi nistrator should p rovide the Unit IP and Un it Gate way addr ess. 1) Un it IP addres s ........ .. 011.022.033 .044 – shoul [...]

  • Page 24

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 2 4 24 24 24 of of of of 49 49 49 49 5, 6, 7) Tim eserver 1 addres s ....192.043 .24 4.018 – Th e 192.043.24 4.018 address i s the time s erver at NCA R. You can chan ge this to a pref erred timeserve r and add tw o mo re timeserve rs. With out a timeserv er the timesta mp will be inco[...]

  • Page 25

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 2 5 25 25 25 of of of of 49 49 49 49 U N I T E M A I L S E T T I N G S E nt e r a 2 to se tup t he SM T P Ma ils er ve r . Yo ur em ai l se rv ic e ad mi nis tra to r sho uld pr o v id e th e ite ms 1-5 . In so me ca se s th e Ma ils e r v e r log in nam e an d De s ti na tio n E ma il a[...]

  • Page 26

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 2 6 26 26 26 of of of of 49 49 49 49 6) Reply e-mail Address – If the p erson who r eceives th e fax do es a repl y, it will go to this ad dress. 7) Reply Name – This is t he name that shows i n the emai l header when you receive a fax . 8) Check Mailserv er connec tion – Aft er yo[...]

  • Page 27

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 2 7 27 27 27 of of of of 49 49 49 49[...]

  • Page 28

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 2 8 28 28 28 of of of of 49 49 49 49 U N I T F A X S E T T I N G S E nt e r a 3 to se tup t he Fa x Se tti ng s. 1) Fax reply I.D. is sent t o the Sendi ng Fax. 20 charact ers. Thi s is usuall y displ ayed on the disp lay of th e sendi ng fax after establishi ng contact, or recorded i n [...]

  • Page 29

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 2 9 29 29 29 of of of of 49 49 49 49 9) Daylight Sav ing – (Of f) – Thi s is a toggl e. When you ar e in Dayli ght Savi ng time (su mmer month s) thi s should be on. R) Press R wh en you have the Un it Fax setti ngs confi gured. 4) Reboot after qu itting (Di sabled) – This sett ing[...]

  • Page 30

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 3 0 30 30 30 of of of of 49 49 49 49 P) Chan ge Telnet password – If you do n ot change thi s, anyone can access the uni t and cha nge the setti ngs. Max 253 chara cters. For the t elnet passw ord, al l ASCII and non-ASC II character s may be u sed except control chara cters (th ose wi[...]

  • Page 31

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 3 1 31 31 31 of of of of 49 49 49 49 R e c e iv i n g a F a x The FaxRec eiver i s a silent op eration de vice. Conn ect the FaxR eceiver to a fa x li ne. When a fax i s recei ved, the Desti nati on Email ad dress will be sent an em ail. When this occurs , the red T ransmi t LED will lig[...]

  • Page 32

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 3 2 32 32 32 of of of of 49 49 49 49 T h e F a x V i e w e r The FaxVi ewer is a fr ee tool provided to 1) easily pri nt the FaxR eceiver image in standard f ormat, 2) easil y view the FaxRe ceiver i mage, and 3) save a mu lti-page FaxRecei ver imag e as a si ngle RFX docu ment. With thi[...]

  • Page 33

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 3 3 33 33 33 of of of of 49 49 49 49 To use the FaxViewer: 1) Open th e FaxViewe r utili ty. 2) When y ou get e-mai l wi th multi ple GIF files, open th e email in a sep arate wi ndow. 3) Cli ck in the at tach block. Th en do a Ct rl / A – o r - select th e Edit men u, and do a Select [...]

  • Page 34

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 3 4 34 34 34 of of of of 49 49 49 49 5) As soon a s the fax starts t o come in , the FaxR eceiver needs to set up and send the GIF h eader, whi ch has th e valu es for the siz e of the "canva s". At th at stage however, i t only knows th e width of th e incomi ng fax. There i s[...]

  • Page 35

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 3 5 35 35 35 of of of of 49 49 49 49 T r o u b l e s h o o t i n g PROBLEM: LEDs do n ot flash at power-up CAUSE: Po wer cord n ot connect ed or the Ethern et cable is not at tached to a l ive Ethernet netw ork. Th e LEDs a re driven by t he Eth ernet chip an d will not flash unl ess an [...]

  • Page 36

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 3 6 36 36 36 of of of of 49 49 49 49 PROBLEM: I got an "Incomi ng Fax" emai l, an d when I broug ht thi s email up, it had a messag e that sai d "OE remov ed access to the fol lowing u nsafe attach ments in your email". CAUSE: Out look Exp ress is confi gured t o view[...]

  • Page 37

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 3 7 37 37 37 of of of of 49 49 49 49 PROBLEM: I enabled the DHCP sett ing, bu t do not know what addre ss was us ed. SOLUTIO N: After the IP addr ess is assi gned, pi ng the addre ss or range of address es that it coul d have. Th en wit hin 5 min utes, use the ARP -A command to see th e [...]

  • Page 38

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 3 8 38 38 38 of of of of 49 49 49 49 QUESTION : My debu gger outpu t does n ot look correct. Can I send i t to Tech Support? ANSWER: Yes. Usi ng your mou se, rig ht-click on t he blue ba r at the to p of your telnet sessi on, and s elect Edit , th en Select All . Next righ t-click on th [...]

  • Page 39

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 3 9 39 39 39 of of of of 49 49 49 49 G l o s s a r y ARP – A ddress R esol ution P rotocol A TCP/IP protocol used to obtain a node's physical address. A client stat ion broadcasts an ARP request o nto the network with the IP address of the target node it wishes to communicate with[...]

  • Page 40

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 4 0 40 40 40 of of of of 49 49 49 49 PING -- P acket In te rnet G roper is a protocol primarily used to troubleshoot IP network problems. RARP -- ( R everse ARP ) A TCP/IP protocol used by a diskless workst ation to obtain its IP address. Upon start up, the client station sends out a RAR[...]

  • Page 41

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 4 1 41 41 41 of of of of 49 49 49 49 T e c h n i c al S p e ci f i c a t i o n s Network 10/ 100 base Ethe rnet LAN Connecti on RJ45 10b aseT Protocol s ICMP, NPMP , NTP, Pi ng, RARP, SM TP. TCP/ IP, UDP Email login types CRAM-MD5, LOGIN (AUTH=LOGIN) a nd non-authenticated . Phone Li ne [...]

  • Page 42

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 4 2 42 42 42 of of of of 49 49 49 49 L e g a l N o t i c e s 1. The Fede ral Commun icati ons Commi ssion (FCC) has establi shed rules w hich permit th is devi ce to be di rectly connect ed to th e telephone n etwork wi th standardi zed jacks. Th is equi pment shoul d not be us ed on par[...]

  • Page 43

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 4 3 43 43 43 of of of of 49 49 49 49 1. Todas l as instrucci ones de segu ridad y op eración d eberán ser l eídas antes de que el aparato el éctri co sea operado. 2. Las instru cciones de seguri dad y operaci ón debe rán ser guarda das para referenci a futura. 3. Todas l as adverte[...]

  • Page 44

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 4 4 44 44 44 of of of of 49 49 49 49 14. El equi po eléctrico d ebe ser li mpiad o únicamente d e acuerdo a l as recomenda ciones del fabri cante. 15. En caso de existi r, una antena ext erna deb erá se r localizada lejos de las lineas de en ergia. 16. El cabl e de corrient e deberá [...]

  • Page 45

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 4 5 45 45 45 of of of of 49 49 49 49 The Industr y Canada l abel i dentifies certi fied equip ment. Thi s certifi cation means that th e equipmen t meets certai n telecommu nicat ions-network p rotective, op eration, and safety r equirem ents. Indust ry Cana da does n ot guarantee t he e[...]

  • Page 46

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 4 6 46 46 46 of of of of 49 49 49 49 This equ ipment generates, use s, and can radia te radio-frequency energy, an d if not install ed and used pr operly, th at is, i n strict accordan ce wit h the manu facturer’ s instru ctions, may cau se i nterference t o radio com municati on. It h[...]

  • Page 47

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 4 7 47 47 47 of of of of 49 49 49 49 Class B Di gital Dev ice. Thi s equipm ent has been te sted and found to comply wi th the limi ts for a Cla ss B compu ting device pursua nt to Part 15 o f the FCC Rul es. These li mits are desi gned to pr ovide reason able p rotection aga inst h armf[...]

  • Page 48

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 4 8 48 48 48 of of of of 49 49 49 49 T e c h n i c al S u p p o r t Telephon e: 724-746 -5500 Answered i n 20 sec onds or l ess! Fax: 800-321 -0746 Answered i n 15 mi nutes or l ess! Website: http:/ /www.bl ackbox.com/ Before you call Please hav e the foll owing i nformati on ready:  [...]

  • Page 49

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 4 9 49 49 49 of of of of 49 49 49 49 CUSTOMER SUPPORT INFORM ATION Order toll-f ree in the US: Call 87 7-877-BBOX (outside US call 724- 746-5500) FREE Techn ical Support 24 hour s a da y, 7 days a week : Call 724-7 46-5500 or fax 724-74 6-0746. Mailing addres s: Black Box Corp, 1 000 Par[...]