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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Black Box RMK19WX, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Table of contents for the manual
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Page 1
DECEMBER 1999 RMK19WX You can use this Rackmount Kit to mount Unit A or Unit B of a ServSwitch TM Wizard Multimedia KVM Extender (our product code ACU1600A) in 1 U of vertical space in a 19" rack. Each of these Kits consists of a front- paneled rack sHelf and a pair of countersunk screws. To use this Kit to mount an Extender Unit, take these s[...]
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Page 2
Figure 1. Rackrnounting an Extender Unit (Uni1: A shown). @Copyright 1999. Black Box Corporation. All rights reserved. CUSTOMER SUPPORT INFORMATION Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Cor[...]