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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Black Box RS-232, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Black Box RS-232 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Black Box RS-232. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Black Box RS-232 should contain:
- informations concerning technical data of Black Box RS-232
- name of the manufacturer and a year of construction of the Black Box RS-232 item
- rules of operation, control and maintenance of the Black Box RS-232 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Black Box RS-232 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Black Box RS-232, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Black Box service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Black Box RS-232.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Black Box RS-232 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
B L A C K B O X ® C o n n e ct up to fo u r D B 9 s er i a l d e v i c e s to a USB por t . Configurable via software; no jumpers or switches to set. USB to RS-232/422/485 Interface Converter , 4-Port Or de r to ll -fr ee i n th e U.S . : Ca ll 87 7- 87 7- BB OX ( ou t sid e U. S . ca ll 724 -7 4 6 - 550 0 ) FREE t echnical support 24 hours a da y[...]
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Page 2
Page 2 724-746-5500 | blackbox.com FCC and IC RFI Statement / NOM Statement FE DERAL COMMUNICA TIONS COMMIS SION AND INDUS T RY CA NA DA RA DIO FREQUENC Y INTER FERENCE ST A TEMENT S Th is equ ip me nt gen er at es , us es , an d can ra di at e rad io- fr eq ue ncy en er gy , and if not installed and used properly , that is, in stric t accord ance [...]
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Page 3 724-746-5500 | blackbox.com NOM Stat ement 4. T odas las instrucciones de operación y uso deben ser seguidas. 5. El aparato eléctrico no deberá ser usado cer ca del agua—por ejemplo, cer ca de la tina de baño, lavabo, sótano mojado o cerca de una alber ca, etc. 6. El aparato eléctrico debe ser usado únicamente con carritos o pedesta[...]
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Page 4 724-746-5500 | blackbox.com NOM Stat ement 16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo. 17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobr e la cubierta u orificios de ventilación. 18. Servicio por personal calificado deberá ser pr [...]
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Page 5
Page 5 724-746-5500 | blackbox.com T rademark s Us ed in this Manual T rademar ks U se d in this Manual Black Box and the Double Diamond logo are r egistered trademarks of BB T echnologies, Inc. Windows and W indows V ista are r egistered trademarks of Micr osoft Corporation. Any other trademarks mentioned in this manual are acknowledged to be the [...]
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Page 6
Page 6 724-746-5500 | blackbox.com T able of Content s T able of Content s 1 . Sp ecifications ........................................................................................ 7 2 . O verv iew ........................................................................................ 8 2. 1 Introducti on .......................................[...]
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Page 7 724-746-5500 | blackbox.com Chapter 1: S pecifications 1 . Spe cifications Inter face — (4) RS- 2 3 2/4 2 2/48 5 s er i a l po rts , ( 1 ) U S B Maximum Dat a Rate — Up t o 9 2 1 .6 k bp s U AR T s — High -spee d USB / UART s with 1 28 -by te T X F IF Os and 38 4 - by te F IF Os Connec tors — (1 ) USB T ype B, (4 ) D B9 s erial T emp[...]
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Page 8 724-746-5500 | blackbox.com Chap ter 2 : O ve r v iew 2. Ove r view 2. 1 Introdu c tion The USB to Mul ti RS - 23 2/42 2/ 485 Int erf ac e C on ve rte r ( IC 29 2A) pr ov id es an ea sy wa y t o c on nect up to fo ur DB9 ser ia l de vic es to a si ng le U SB port. Al l c on fi gu ra tion and ele ctri cal in t erf ac e se lecti on s ar e han [...]
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Page 9 724-746-5500 | blackbox.com Chap ter 2 : O ve r v iew 2. 3 What ’s Included The in te rf ac e co n ve rte r sh ip s wi th t he f ol lo wi ng it em s. If an y of the se i te ms is mi ss in g or dam aged , c on tact Bla ck Bo x T ech nica l S up port a t 72 4- 7 46 -5 500 or info @ blackb ox.com. • U SB to RS- 23 2/4 22/48 5 I n t e rf ac [...]
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Page 10 724-746-5500 | blackbox.com Chap ter 2 : O ve r v iew 2.5 Hard ware Des cription Fi gu r es 2 - 1 an d 2 - 2 sh ow the fr on t an d ba ck pan el s of the IC2 92 A. T abl e 2 - 1 describes its components. 1 2 3 4 Fi gu r e 2 - 1 . Fr on t pa ne l: 4-port in t erf ac e c on ve rte r ( IC2 92 A). 5 Figure 2 - 2. Back panel : 4 -p or t interfac[...]
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Page 11 724-746-5500 | blackbox.com Chapter 3 : Ins talla tion and Config urat ion 3. Ins t allation and Configuration 3. 1 Sof t ware In s tallation Win dows 98 / ME/ 200 0 / XP / Vista Opera ti ng S ystems 1 . S tart Win do ws. 2 . In se rt the inc l ude d so ftwar e C D in to yo ur CD/ DVD d riv e . 3 . If “ Au to- St art” is en able d , th [...]
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Page 12 724-746-5500 | blackbox.com Chapter 3 : Ins talla tion and Confi gurat ion 2 . Wi n dows wil l sho w a wa rn in g me ssa ge th a t th e ha rd wa re ha s no t pa ssed Windows log o testing. Clic k on “ C ontin ue Any way . ” NOTE: All applications and drivers have b een f ully teste d to main tain the integrit y o f yo ur oper a ti ng sy[...]
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Page 13 724-746-5500 | blackbox.com Chapter 3 : Ins talla tion and Config urat ion Figure 3- 1 . Device Manager screen. 3.4 Hard ware Configuration 3.4 . 1 Elec trical Inter face Mode S elec tion The in te rf ac e co n ve rte r off ers RS- 23 2, RS- 42 2 , an d RS- 485 ( fu ll- an d ha lf -dup lex) mod es. The el ectr ica l i nt erfa ce is a so ftw[...]
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Page 14 724-746-5500 | blackbox.com Chapter 3 : Ins talla tion and Confi gurat ion Figure 3-2 . Inter face set tings. 4. Sel ect th e app r opr ia t e el ectri ca l in terf ac e f or you r ap pl ic at ion an d cl ic k on “ O K .” NO TE: T he el ectr ic al in te rfac e se tti ng s ar e ma i nt a in ed ac ro ss m ul ti pl e co mp ut ers. Once the[...]
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Page 15 724-746-5500 | blackbox.com Chapter 3 : Ins talla tion and Config urat ion T able 3- 1 . Pull-up and pull- down resis tor s et ting s. Mode PU S et t ing P D Se t ti ng R S -2 32 A lw ays of f Al way s of f RS - 422 A lway s of f Alw ays of f RS - 4 85 A lwa ys on Al way s o n 3.4 . 3 Line T er mination A 1 20-ohm res is to r is acr os s ea[...]
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Page 16 724-746-5500 | blackbox.com Chapter 3 : Ins talla tion and Confi gurat ion 3.4 .4 Echo The RS - 485 “E c ho ” is the res u lt o f c on necti ng th e re ce iv er inp uts to t he tr a ns mi tte r ou tp uts. Eac h ti me a ch ar act er is tr ans m itt ed , it is a lso rec ei ve d. Th is can be bene fi ci a l if the softwa re can han dl e ec[...]
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Page 17 724-746-5500 | blackbox.com Chapter 3 : Ins talla tion and Config urat ion • E N [ab le] (Gr ee n) – Li gh ts wh en t he h ub is pr oper ly po we re d th r ou gh t he U SB por t and commun ication bet ween the d evice and hos t has b een enabled. 3.4.6 D B9M Ser ia l Con necto rs The IC2 92A in cl ud es f ou r DB 9 ma le ser ia l co n n[...]
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Page 18 724-746-5500 | blackbox.com App endix A : T roubleshoo ting App endix A . T rouble shoo ting A . 1 T rouble sho oting Tips The adapter should provide years of trouble -free ser vice. However , if it appears to be f un ctio ni ng in c orr ectl y , th e f ol lo win g t ip s can el im in a te most com mo n problems. 1 . M ak e su re tha t the [...]
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Page 19 724-746-5500 | blackbox.com App endix A : T roubleshoo ting Figur e A- 1 . Port informat ion tab. • C li ck the “Se tti ng s ” butt on to open the C OM3 Pr op erti es me nu . C ha ng e yo ur paramet ers to 9 60 0 bit s per se cond, 8 data bit s, no parity , 1 stop bit, and no flow control, as pic tured in Figure A - 2. F i gu re A- 2 [...]
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Page 20
Page 20 724-746-5500 | blackbox.com App endix A : T roubleshoo ting • C lick “ A pply” and “OK. ” • Se lect the “BE RT ” tab an d wit h th e loo pb ac k co nn ecte d t o th e port y ou w an t t o te st, cli ck on th e “ S tart” b utt on . If t est in g RS- 485 , be sur e tha t E C HO is en ab le d (see Fig ur e A- 3). F i gu re [...]
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Page 21
Page 21 724-746-5500 | blackbox.com App endix A : T roubleshoo ting Figure A - 4. Calculate d dat a rate. • Y ou ca n c on ti n ue t est in g th is port wi th diff ere nt co nf ig u ra ti on s or pro ce ed wi th testing other por ts, if necess ar y . If t hes e ste ps do no t sol ve you r p ro ble m , co n tact Bl ac k Bo x T ech ni ca l Su pp or[...]
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Page 22 724-746-5500 | blackbox.com App endix A : T roubleshoo ting A . 2 Shipping an d Packaging If y ou need to t ra ns po rt or sh ip yo ur USB to 4 - Po rt RS - 23 2/42 2/ 485 Int erf ac e C onverter: • Package it carefully . We recommend that you use the original container . • If you are return ing the unit, make sure you include ever y th[...]
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Page 23
Page 23 724-746-5500 | blackbox.com Appe ndix B : Elec trical Inter faces App endix B . Elec trical Inter face s The IC2 92A co nn ects to a si ng le USB port an d pr ov id es ei gh t RS - 2 3 2/ 4 22/485 so ftwar e c on fi gu r ab le se ri al ports. Th e IC2 92 A us es h ig h-spe ed U SB/ U ART s wit h 1 28-byt e T X FIFOs an d 384-byte RX FIFOs. [...]
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Page 24 724-746-5500 | blackbox.com Appe ndix B : Elec trical Inter faces RS - 42 2 and R S - 4 85 four-wire ( DB9 male ) Figure B - 2. DB9 male connector . T able B- 2 . RS- 4 22 and RS- 485 (DB9 m al e c on nect or pin ou t). Pin N um be r Signal 1 RX+ 2 R X- 3 TX+ 4 T X- 5 GND 6 9 NOTE: Pins 6 –9 are not connec ted. RS - 4 8 5 t wo - wire ( DB[...]
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Page 25 724-746-5500 | blackbox.com NOT ES[...]
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Page 26 724-746-5500 | blackbox.com NOT ES[...]
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Page 27 724-746-5500 | blackbox.com NOT ES[...]
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B L A C K B O X ® Black Box T ech Support: FREE! Live. 24/7. T ech support the way it should be. Great tech support is just 30 seconds away at 724-746-5500 or blackbox.com. 724-746-5500 | blackbox.com Abo ut Black Box Black Box Network Services is your source for an extensive range of networking and infrastructure pr oducts. Y ou’ll find everyth[...]