Black Box ServShield manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Black Box ServShield, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Black Box ServShield one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Black Box ServShield. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Black Box ServShield should contain:
- informations concerning technical data of Black Box ServShield
- name of the manufacturer and a year of construction of the Black Box ServShield item
- rules of operation, control and maintenance of the Black Box ServShield item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Black Box ServShield alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Black Box ServShield, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Black Box service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Black Box ServShield.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Black Box ServShield item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    B L A C K B O X ® P r o t e ct y o u r e q u i p m e n t f r o m d u s t, d i rt , and moisture with Ser vShield. ServShield Ord er toll -free in t he U.S . : Call 87 7-87 7-BBOX ( out sid e U.S . call 724 - 7 46 -550 0 ) FREE tech nical s upp or t 24 ho ur s a day, 7 days a wee k: C all 724 -7 4 6 - 550 0 or fa x 724 - 7 4 6 - 07 46 Mailing ad dr[...]

  • Page 2

    72 4 - 7 46 -5500 | blac kbox. com Pa ge 2 T rademark s Us ed in this Manual T rademar k s Used in th is Manua l Black Box and the Double Diamond lo go are registered trademarks of B B T echnologies, Inc. PLEXIGLAS is a register ed trademark of Rohm & Haas Company . UL is a register ed trademark of Underwriters Laboratories, Inc. Any other trad[...]

  • Page 3

    72 4 - 7 46 -5500 | blac kbox. com Pa ge 3 FC C and RFI Stat ements Feder al Comm uni cati ons Commi ssion and Ind us try C anad a Radi o Fr equenc y Int er ferenc e S tatements This e quipmen t generates, uses, and can radiate radio-frequenc y energy , and if not installed and used properly , that is, in s trict ac cor dan ce wit h th e ma nu f ac[...]

  • Page 4

    72 4 - 7 46 -5500 | blac kbox. com Pa ge 4 NOM Statemen t Instrucc iones de Segu ridad ( Normas Ofici ales Mexicanas E lec trica l Safety Stat ement) 1 . T odas las instrucciones de s eguridad y op eración deb erán ser leídas antes de que el aparato eléc trico s ea o perado. 2 . L as instrucciones de se guridad y operación deb erán ser guarda[...]

  • Page 5

    72 4 - 7 46 -5500 | blac kbox. com Pa ge 5 T able of Co ntent s Pr efa ce ................................................................................................................................................................. 6 Safety Symbols Us ed in T his Manual ...........................................................................[...]

  • Page 6

    72 4 - 7 46 -5500 | blac kbox. com Pa ge 6 Pre fa ce / Safety Sy mbols Used in This Manua l Pre fac e This manual is provided to preven t ser vice per sonnel from committing an ac t that results in the risk of fire , elec tric shock, or inju r y to per sons. Only trained s er vice p ersonnel should receive , unpack, and assemble the Ser v Shield En[...]

  • Page 7

    72 4 - 7 46 -5500 | blac kbox. com Pa ge 7 Cha pter 1: Spe ci ficat ions 1 . Spe cifications 1 . 1 Ser v Shield Ca pa cit y — Cabinet: 6 0 0 lb. (2 72 kg) ; V e n t ed S ta ti on ary Sh e l f: 1 5 0 l b . (68 k g) Ce r tif ic atio ns — Se rvS h i el d: U L ® L is ted ; F an Un it : U L ® E19 15 3 5 Cons truc tion — B od y: 1 8-ga ug e st ee[...]

  • Page 8

    72 4 - 7 46 -5500 | blac kbox. com Pa ge 8 Cha pter 1: Spe ci ficat ions 1 .4 Ser v Shiel d Si ze 19" EIA M6 mounting rails 30" Front view 17.876" opening 18.312" centers 31" opening 25.7 5" opening 17.8 76" opening 18.3 12" centers 19" EIA M6 mounting rails Figure 1- 1 . Fro nt dim ensio ns. NOTE: The f[...]

  • Page 9

    72 4 - 7 46 -5500 | blac kbox. com Pa ge 9 Cha pter 1: Spe ci ficat ions 36" 72" Side view Figure 1- 2. Si de dimensio ns. NOTE: The side panel has bee n removed for clarity .[...]

  • Page 10

    72 4 - 7 46 -5500 | blac kbox. com Pa ge 1 0 Chapte r 2 : O ver view 2. Over vie w 2. 1 Intr oduc ti on ServSh ield pr otects yo ur comp uter ha rdwa re in manuf acturin g envir onments a nd othe r indust rial ar eas subje ct to h arsh conditions. The cabinet is constructed of steel and it holds 600 pounds (272 kg) of equipment. The cabinet is prea[...]

  • Page 11

    72 4 - 7 46 -5500 | blac kbox. com Pa ge 1 1 Cha pter 3 : Ins tal lat ion 3. Ins tall ation 3. 1 Rece ivi ng, Unpack ing, and R emovi ng the Serv Shie ld Enc losure fr om the P al let Inspec t for damage and repor t any before receiving. For what ‘s included in the package, refer to Sec tion 2.2 . Un pa ck t he e nc los ure by ca re ful ly re mo [...]

  • Page 12

    72 4 - 7 46 -5500 | blac kbox. com Pa ge 1 2 Cha pter 3 : Ins tal lat ion 3.4 Prot ec tiv e Gro undi ng Protective groundi ng studs are provided along with grounding jumper w ires that elec trically bond the enclosur e door s to the enclosure chas sis. W ARN IN G: T o avoid injury to per sons or loss of life, ground each enclosure individually to t[...]

  • Page 13

    72 4 - 7 46 -5500 | blac kbox. com Pa ge 1 3 Cha pter 4 : Opera ti on 4. Operat ion 4. 1 Leve li ng the Cabi net Ser v Shield cabinet s are shipped with b oth cas ters and leveli ng glides for your conv enience . T wo caster s hav e brak es that you can acti va te b y tu rn in g the bra k e lev el on th e si de o f th e whe el . Y o u ca n lo wer t[...]

  • Page 14

    72 4 - 7 46 -5500 | blac kbox. com Pa ge 1 4 Cha pter 4 : Opera ti on • • Fa n Filter C over Rear Do or F an A ssembly ( R F 207 ) Fan G rill ( 3 ) # 8 - 32 x 3 ⁄ 4 " sel f - dr il li ng and t apping s crews ( 1 2) Figure 4 - 1 . Replacing a Rear Do or F an Filter . 4.4 Fro nt Door F ilt er ( RM4 7 6 ) Y ou c an easily remove the filter [...]

  • Page 15

    72 4 - 7 46 -5500 | blac kbox. com Pa ge 1 5 Cha pter 4 : Opera ti on Bott om Front Door Filter Filter Bracket Wing Nut Figure 4 -2 . Replacing the Front Do or Filter .[...]

  • Page 16

    72 4 - 7 46 -5500 | blac kbox. com Pa ge 1 6 Cha pter 4 : Opera ti on 4.5 Mount ing R ai ls T wo pai rs of v erti cal M6 ste el mo un tin g ra il s in the top an d bott om of the ServSh iel d enc los ur e ar e us ed t o mo un t eq ui pmen t in the rack. The upper rails have 1 4U (24. 5 ") of rack mounting space and the bottom rails have 1 7U ([...]

  • Page 17

    72 4 - 7 46 -5500 | blac kbox. com Pa ge 1 7 Cha pter 5 : Ser vice 5. Ser vic e The Ser v Shield Enclos ure should be repaired by p ersonnel trained by Black B ox, or returned to Black Box for repair or replacement. C ontact Black Box T echnical Suppor t at 72 4 - 7 4 6 -5500 or inf o @ blackbox.c om.[...]

  • Page 18

    72 4 - 7 46 -5500 | blac kbox. com Pa ge 1 8 NO TES[...]

  • Page 19

    72 4 - 7 46 -5500 | blac kbox. com Pa ge 1 9 NO TES[...]

  • Page 20

    72 4 - 7 46 -5500 | blac kbox. com B L A C K B O X ® Black Bo x T ech Su ppor t : FREE ! Liv e. 24 / 7 . T ech su ppor t the w ay i t sho ul d be. Great t ech suppor t is just 30 se conds aw ay at 7 24- 7 46 -5500 or blackbo x.com. RM 470A -R 3 , ver sio n 3 About Bl ack Bo x Black Box provides an ex tens ive range of net working and infrastructur[...]