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Black Box servswitch 4site flex manual

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Table of contents for the manual

  • Page 1

    B L A C K B O X ® Simult ane ou sly disp lay four dif ferent analo g / d i g i t a l v i d e o s o u r c e s o n o n e s c r e e n , w h i l e su ppor ti ng eithe r U SB or P S /2 k ey boa rds an d m ice . S up port s f ul l -sc ree n mod e , qua d-scr een mode , Pi P , an d wi nd ows mo de . ServSwitch ™ 4site Flex K V P4 0 0 4 A Ord er toll -f[...]

  • Page 2

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 2 72 4 - 7 4 6 -5 50 0 | black box. com T rademark s U se d in this Manual W e ‘ r e h er e t o h e l p! If y o u h a ve a n y q u e s t i o n s a bo ut y o u r a pp l i ca t i o n or o ur p ro du ct s, c on tac t Bl ac k Bo x T ec h S uppo rt at 7 2 4 -74 6 - 5 5 0 0 or go t o blackbox.com an d c li ck[...]

  • Page 3

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 3 FC C and IC RFI Stat ements Feder al Comm un icati ons Comm issio n and Industr y Canada R adi o Fr equency Interference S tatements This e quipmen t generates, uses, and can radiat e radio-frequenc y energy , and if not inst alled and used properly , that is, in s [...]

  • Page 4

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 4 72 4 - 7 4 6 -5 50 0 | black box. com NOM Statemen t Instrucc iones de Segu rid ad ( Normas Ofici a les Mexicanas E lec trica l Safety Stat ement) 1 . T odas las instrucc iones de se guridad y operación deberán ser leídas ant es de que el aparato eléc trico s ea o perado. 2 . L as instrucciones d e [...]

  • Page 5

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 5 Safet y Guidelines Safety Guide li nes W ARN ING : T o avoid risk of ele ctric shock, do not open the device or re move any p ar t of the casing. If the device re quires ser vicing, con tact Black Box T echnical Suppor t at 72 4 - 7 46 -5 500 or info @ blackbox .c o[...]

  • Page 6

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 6 72 4 - 7 4 6 -5 50 0 | black box. com T able of Contents T able of C onte nts 1 . Specific ations ......................................................................................................................................................................... 9 2 . O ver view ...................[...]

  • Page 7

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 7 T able of Contents 7 . OSD Con sole ....................................................................................................................................................................... 47 7 . 1 V ideo O utput ......................................[...]

  • Page 8

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 8 72 4 - 7 4 6 -5 50 0 | black box. com T able of Contents Appendix E. DCP- XM L Remote C ontrol .................................................................................................................................... 96 Ap p e n d ix F . S up p ort ed T ou ch sc r ee n C on tr o l l e r .....[...]

  • Page 9

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 9 Cha pter 1: Specif icat ions 1 . Spe cifications Ca sing — Desktop or 1 9" , black ( R AL 9 0 05 ) EDID Adju stm ent s — E DI D a t e ac h i n p u t po rt c u s t o m i za bl e Input an d Outp ut Res olution — Up t o 1 9 2 0 x 1 2 00 @ 60 ( D VI a nd V GA[...]

  • Page 10

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 1 0 72 4 - 7 4 6 -5 50 0 | black box. com Chapte r 2 : O ver view 2. Over vie w 2. 1 Intr oduction The Ser v Switch 4site Flex enables you to simultaneously display and manage four computers o n a single console. It combines k ey f ea t ur es of a hig h-en d K ey boa rd / Video / Mous e (K VM ) swi tc h a[...]

  • Page 11

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 1 1 Chapte r 2 : O ver view PiP mode ( Picture in Pic ture) : Using this feature , the full-s creen display of one of the four vide o sources is accompan ied by one to three small images (thumbnail s) of the other vid eo sources that are displayed on the right hand si[...]

  • Page 12

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 1 2 72 4 - 7 4 6 -5 50 0 | black box. com Chapte r 2 : O ver view 2.2 Featu res 2.2. 1 D VI and VGA S u p po rts r es ol ut io n s o f u p t o 1 9 2 0 x 1 2 00 @ 60 Hz f or b o t h D VI a n d V GA. Any combination of DVI and VGA at all standard resolutions is pos sible at inputs and output. Analog video i[...]

  • Page 13

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 1 3 Chapte r 2 : O ver view 2.4 Hardw ar e Descript io n Figures 2 -5 and 2- 7 show the front and back panels of the Ser v Switch 4site Flex. T ables 2- 1 and 2- 2 des cribe their components. 2.4. 1 Fron t Pa nel 2 1 3 4 5 6 7 8 9 1 0 Figure 2 -5. Front panel. T able [...]

  • Page 14

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 1 4 72 4 - 7 4 6 -5 50 0 | black box. com Chapte r 2 : O ver view Se le c to r Figure 2 - 6. S elec tor s creen. Y o u ca n al so sele ct the acti ve ch an ne l u si n g ho tk eys an d th e ar ro w ke ys . The sel ecti on wi n dow cl ose s on ce th e ch a nn el sele ctio n timeout period has expired. T he[...]

  • Page 15

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com P age 1 5 Chapte r 2 : O ver view The rear panel of Ser v Switch 4site Flex featur es three audio por t s, four input source / computer por t s, the console por t ( K V M ) , the USB control p or t, the serial R S - 23 2 contr ol por t, four transparen t high-spe ed USB 2.0[...]

  • Page 16

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 1 6 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 3 : Ins tal la ti on 3. Ins tall ati on T o reduce the nee d for long cables, S er vSwitch 4site Flex is b est placed as clos e as p ossible to it s vide o sources. By default, Ser v Swit ch 4site Flex is delivered as de sktop version. Using the rackmoun [...]

  • Page 17

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 1 7 Cha pter 3 : Ins tal la ti on NO TE: Th e ma xi mu m ca bl e l eng th for vi deo ( DVI/ VG A) i s up to 6 4 fee t (2 0 met ers). Max im um ca bl e len gt h f or US B / PS2 k ey boa rd and mouse is up to 1 6 fe et ( 5 meter s). F or greater distances, Ser v Switch [...]

  • Page 18

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 1 8 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 3 : Ins tal la ti on After the sp eak ers have be en physically connec ted to the Ser v Switch 4site Flex : • Open the OSD and naviga te to C OMPU TER > AUDI O • Enable audio output • Selec t the audio s ourc e and adjust the volume. Audi o o ut [...]

  • Page 19

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com P ag e 1 9 Cha pter 4 : On -Scr een Displ a y 4. On -Screen D ispla y 4. 1 On -Screen D ispla y (OSD ) — Overview Figure 4 - 1 . OS D screen. SYST EM HDCP HDCP st atus HOTKE Y Multiple H otk ey / Double C lick Hotkey HOTMO USE Hotmouse Recognition, Hotmouse Time out QUAD [...]

  • Page 20

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 2 0 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 4 : On -Scr een Displ a y VI DEO (continued) C ROPPI NG C rop the display of vide o sources BRI GH TN ESS Set brightnes s of analog input signal C O NT R A ST Set contr ast of analog input signal HOR IZ P OSIT IO N Horizontal screen position VERT POSI TI [...]

  • Page 21

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com P age 2 1 Cha pter 4 : On -Scr een Displ a y Use a serial o r USB connec tion from a P C to Ser vSwit ch 4site Flex to re mo t el y ope n th e O SD u si n g Co n f D e v. 3 The OSD pop s up in t he cen ter of the screen (on top of the video image) . Figure 4 -2 . T hree way[...]

  • Page 22

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 2 2 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 4 : On -Scr een Displ a y 4. 3 OS D — N avigat ion T o navigat e the OSD , either use the but tons on the front panel or your k eyboard. 4.3. 1 Navig ati on wit h K eybo ard T o navigat e from one fi eld to the nex t in the OSD m enu, use the UP and DOW[...]

  • Page 23

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 2 3 Cha pter 4 : On -Scr een Displ a y 4.4 OSD System 4.4 . 1 HDCP S tatus Figure 4 - 4 . System> HDC P Status screen. Use the arrow keys to navigat e in the SYST EM menu to the entr y H DC P and press EN TER / SELECT to open the H DC P window . The SYS TEM / H DC [...]

  • Page 24

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 2 4 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 4 : On -Scr een Displ a y The lower por tion of the window displays the HDCP s tatus of the output. T he first line shows whether the connected monitor support s H DC P . When checked , the nex t line indicates whether the signal proceeding from the S er [...]

  • Page 25

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Page 2 5 Cha pter 4 : On -Scr een Displ a y 4.4 .3 Hotmouse Na vi ga t e wit h t he arr ow k ey s in the SYSTE M men u t o th e en try HOTM OUS E a nd pre ss ENTE R / SE LE CT t o op en the HOTM OUS E w i n d o w. Figure 4 -6 . System> Hotmouse s creen. Hotmouse is an ex[...]

  • Page 26

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 2 6 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 4 : On -Scr een Displ a y 4.4 .4 Quad Mode Us e ar ro w k eys t o n av ig a te in the SYSTE M me n u t o th e en t ry QUAD MODE a nd pre ss E NTE R / SE LE CT t o ope n t he QU AD MODE w i n d o w. Figure 4 - 7 . System> Quad Mo de screen. C hannel sel[...]

  • Page 27

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 2 7 Cha pter 4 : On -Scr een Displ a y 4.4 .5 Win Mode Navigate with the arrow keys in the S YSTEM menu to W I N MO DE and press EN TER / SELECT to open the W in mo de window . Figure 4 -9. System >W in mo de screen. Bo rde r wi dt h: Se t th e wi dt h of the bor d[...]

  • Page 28

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 2 8 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 4 : On -Scr een Displ a y 4.4 .6 OSD P osit ion Navigate with the arrow keys in the S YSTEM menu to the entr y OSD POSI TI ON and press ENT ER /SELECT to open the OSD POS ITION wi nd ow . Figure 4 - 1 1 . System > OSD Position screen. Use this function[...]

  • Page 29

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 2 9 Cha pter 4 : On -Scr een Displ a y 4.4 .8 Security Lev els Navigate with the arrow keys in the S YSTEM menu to the entr y SEC URI T Y and press ENT ER / SE LECT to o pen the SEC URI T Y w i n d o w. Figure 4 - 1 3. System > Enter Password s creen. The SEC URI T[...]

  • Page 30

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 30 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 4 : On -Scr een Displ a y NOTE: Before changing the se curity level, set the configura tion you wish to work with to the higher securit y level, under M ODE > ST ART . T his configura tion will be maintai ned when Se r vSwitch 4site Fle x is reset, in c[...]

  • Page 31

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pag e 3 1 Cha pter 4 : On -Scr een Displ a y SECURIT Y LE V EL 3 With Securit y Level 3, you can use the following additional set tings in the OSD : SYST EM OSD L A NGUA GE VIDE O BRIGHTNE SS/ C ONTR AST/ HORIZ POSITION / VE RT POS ITION S C R E E N W I D T H / P H A S E US[...]

  • Page 32

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 3 2 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 4 : On -Scr een Displ a y For example, if you have connec ted three computers (Chan nel 1 to 3 ) to Ser v Switc h 4site Flex, use the arrow k eys to naviga te to the number 3 and confirm by pressing EN TER /SELECT . NOTE: T o use the “D ISAB LE CHAN NEL[...]

  • Page 33

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Page 3 3 Cha pter 4 : On -Scr een Displ a y Settings for the connec tion are: T ransfer rate 57 60 0 baud, 8 data bit s, no parity , 1 stop bit, no flow contr ol. The t wo contr ol mode s operate as follows: DCP control This m ode allows direct control of a single S er vSwi[...]

  • Page 34

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 34 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 4 : On -Scr een Displ a y For an introduction to the DE V ICE C ONT ROL PROTOC OL ( DC P ) , see A ppendix E. DC P s yn chronize Use this mod e to keep several Ser v Switch 4site Flex devices in the same mod e. Every change in set tings initi ated in the f[...]

  • Page 35

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pag e 3 5 Cha pter 4 : On -Scr een Displ a y Exam ple of DCP s ynchro nization Ser v Swit ch 4site Flex 2 and 3 are s ynchroni zed w ith Ser v Swit ch 4site Flex 1 . Serial Y Cable Con t ro l u ni t C onsole Mouse Console Keyboard Ser vSwitc h 4 site Fl ex 1 Ser vSwitc h 4 [...]

  • Page 36

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 36 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 4 : On -Scr een Displ a y T able 4 - 1 . Ma ximum s ecurity levels. Item M ax imu m Se cu rit y Level C ONSOLE C HAN NEL 6 VI DEO CHAN N EL 6 V I D E O L AYO U T 5 P i P L AYO U T 4 PiP H EI GH T 4 PiP O FF SE T 4 Pi P ZO OM 4 PiP C HANNE L 4 DU AL C HAN N[...]

  • Page 37

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Page 3 7 Cha pter 5 : OS D Mode 5. OSD Mode 5. 1 Current Defines the curren t mode in which the device should run. Figure 5 - 1 . M ode > Cu rrent mod e screen. C hoose from Full- Screen, Quad, PiP , or Win Mo de, or T e st Pattern. 5. 2 S T ART Sets the mo de in which t[...]

  • Page 38

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 38 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 5 : OS D Mode See OSD— MODE— C URRE NT/ST ART — PiP f or deta i ls on se tti ng PiP mode to boo t. See OS D — MODE—CUR RE NT/ST ART — WIN for det ails on set ting W in m ode to boot. See OSD — MO DE — C URREN T/ ST ART—TEST P A T TERN for[...]

  • Page 39

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com P age 3 9 Cha pter 5 : OS D Mode Figure 5 - 4. T riple gap. Figure 5 -5. T riple no gap. Figure 5 - 6. T riple tile.[...]

  • Page 40

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 40 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 5 : OS D Mode PiP display mode single: One PiP image is displayed. Y ou can choos e bet ween different display mod es. Figure 5 - 7 . PiP display m ode single . Single fixed : One ch an nel i s se lect ed to be di sp la y ed a s per m an en t Pi P i ma ge [...]

  • Page 41

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com P age 4 1 Cha pter 5 : OS D Mode One ch an nel i s se lect ed to be di sp la y ed a s per m an en t f ul l ima ge (acti ve ch an ne l). Only the PiP can be s witched. Press front -panel but tons 1 , 2, 3, or 4 to s witch the full image. Single sc an: Figure 5 - 10. Single s[...]

  • Page 42

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 4 2 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 5 : OS D Mode 5.4 Win Mode Navigate with the arrow keys in the M ODE menu to the entry W I N. Press ENT ER / SE LECT to open the WI N M ODE window . Figure 5 - 1 2. C urrent mode > WI N mode s creen. Selec t the channel , window m ode, position, and w [...]

  • Page 43

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 4 3 Cha pter 5 : OS D Mode We recommend that you use all available test pat terns for the test procedure . T o exit T EST P A T TERN mode, use the OSD, the front -panel buttons ( Full , Quad, PiP or W in) , or hotk ey comman ds accor dingly . Figure 5 - 1 4 . T est pa[...]

  • Page 44

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 4 4 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 6 : OSD Con fi gur ati on 6. OSD Configuration 6. 1 Back up Navigate with the arrow keys in the C ON FIGU R A TIO N menu to the entr y BAC KUP . Press ENT ER / SE LECT to open the BAC KUP w indow . Figure 6 - 1 . C onfiguration> Backup screen. This fun[...]

  • Page 45

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pag e 4 5 Cha pter 6 : OSD Con fi gur ati on 6.3 Factory Reset / Def aul ts Navigate with the arrow keys in the C ON FIGU R A TIO N menu to the Factor y Reset Press ENT ER / SE LECT to open the DEF AUL T S window . Figur e 6 -3 . C onfig uration> Factor y Reset screen. U[...]

  • Page 46

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 46 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 6 : OSD Con fi gur ati on FAC TO R Y D E FAU LT S ( Con t i n u e d ) : CO N S O L E KE Y BOARD = E nglish TOUC H SCREEN = M ouse emula te right click / F ADE = O ff MUL TI M ON I TOR = Monitor 1 - -> Chan nel 1 ; Monitor 2 - -> C hannel 2; Mon it or[...]

  • Page 47

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 4 7 Cha pter 7 : OSD Console 7 . OSD Co nsole 7 . 1 Video Output Navigate with the arrow keys in the C ONSO LE menu to the entr y V IDEO OU TP UT . Press ENT ER / SE LECT to open the VI DEO OU TP UT window . Figure 7 - 1 . C onsole >Video O utput s creen. Use the V[...]

  • Page 48

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 48 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 7 : OSD Console If the monitor do es not of fer this data, the Ser v Swit ch 4sit e Flex set s VGA mo de ( 6 4 0x48 0 @ 60 Hz) as the default and ac tivates Sync on Green. Sync on Green can be deac tivated on the S er v Swit ch 4site Flex. Figure 7 - 3. V [...]

  • Page 49

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 4 9 Cha pter 7 : OSD Console T o c on t ro l ServS wi tc h 4si t e Fl ex u si n g a t ou ch sc r een , con nect th e to uc hsc ree n t o th e Se rvSwi t ch 4s it e Flex by con necti ng the V GA or DVI cabl e f ro m th e Se rv S wi tc h 4si t e Fl ex mo n it or port t [...]

  • Page 50

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 50 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 7 : OSD Console Mouse but ton emulat ion Ser v Swit ch 4site Flex offers three mode s of interpreti ng the user input as mouse clicks: 1 . Mo use: When to uc h in g t he tou c hs cr ee n , th e mo us e bu tto n is pr ess ed . Whe n th e fi nger is rel ea s[...]

  • Page 51

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 5 1 Cha pter 7 : OSD Console Hotmou se and H otmou se me nu T o open the H otmouse M enu, tap the screen t wice, and leave your finger pressed on the touchscreen af ter the se cond tap (t ap – hold, like a double click without lif ting the finger on the second click[...]

  • Page 52

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 5 2 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 7 : OSD Console 7 .5 Mu lti Mon it or Use arrow keys to navigate in the C ONSO LE menu to the entr y MU L TI MO N ITOR and press ENTER / SELECT to open the M UL TI M O N I TO R w i n d o w. Figure 7-9 . C onsole > Multi M onitor s creen. Multi M onitor[...]

  • Page 53

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pag e 5 3 Cha pter 7 : OSD Console Use the window BA C K GRO UN D to s elec t either a s olid color or an image for the backg round area of the s creen on w hich wi nd ows ar e di sp l ay ed . NOTE: The background is shown only in Win mode. The default color for the other m[...]

  • Page 54

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 54 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 7 : OSD Console 7 . 7 EDID ( Displa y of Mon it or Da ta ) Use arrow keys to navigate in the C ONSO LE menu to the entr y EDI D and press EN TER / SELECT to open the EDI D window . Figure 7 - 1 2 . C onsole> EDID > EDID Details screen. Use the EDID c[...]

  • Page 55

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com P age 5 5 Cha pter 8 : OSD Video 8. OSD Video 8. 1 Input Stat us ( Displa y Video For mats) Us e ar ro w k eys t o n av ig a te in the VIDEO men u t o th e en try IN PUT ST A TU S an d p re ss E NTER/ SE LE CT t o ope n t he INPUT ST A TUS w i n d o w. Figure 8 - 1 . Vid eo[...]

  • Page 56

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 56 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 8 : OSD Video 8. 2 DVI / VGA Use arrow keys to navigate in the V I DEO m enu to the entry DVI / VGA and press EN TER /SELECT to open the DVI / VGA window . Figure 8 - 2. V ideo > DVI / VGA s creen. Go to “Selec t input signa l” and define which vid [...]

  • Page 57

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pag e 5 7 Cha pter 8 : OSD Video Selec t the degrees to which you would lik e to rotate your display . Choose from 0, 9 0, 1 80, and 2 70 . Once you sele ct the rotation degrees, all the channels are rotated to the same degree. NOTE: Once you choose the de grees, it may tak[...]

  • Page 58

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 58 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 8 : OSD Video Use the arrows to increase or d ecrease the value either in single digits or in increments of 30. Alternatively , you can use the right and lef t arrows of the k eyboard to adjust thes e values. NOTE: The smallest possible siz e of e ach are [...]

  • Page 59

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Page 5 9 Cha pter 8 : OSD Video Figure 8 - 7 . V ideo > Horizontal / Vertic al Position screens. In case the horizontal or ver tical position of a compute r screen is incorrect, use this feature to adjust the computer screen manual - ly . Use the arrow keys to navigat e [...]

  • Page 60

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 60 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 8 : OSD Video Normally , the screen width ( number of horizontal pixels) is defined by the VESA s tandard. If the screen appear s blurred , change this s et ting to im prove s cree n qualit y . 8. 8 Phase (with An alog I nput Only) Use the arrow keys to na[...]

  • Page 61

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com P age 6 1 Cha pter 8 : OSD Video By def a ul t, “f it to scr ee n ” is di sab le d to di sp la y eac h so ur c e i n its n at iv e a spe ct ra ti o i n di sp la y modes (Qua d, PiP , Fu l l) of Ser v Switch 4site Flex. Figure 8 - 1 1 . W ide -screen monitor in Quad mo d[...]

  • Page 62

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 6 2 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 8 : OSD Video Figure 8 - 1 2. PiP mo de for wid e -screen monitors. Fu ll-sc r een is posi ti on ed on the left -ha nd sid e in PiP mode Fu ll-scree n mode[...]

  • Page 63

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 6 3 Cha pter 9 : OSD Comput er 9. O SD Comput er 9. 1 Channel M appin g Us e th e ar ro w k eys to n a vig a te in the C OMPUTE R me nu to the en try C HANNEL MAPP ING an d pr ess ENTE R /SE LE CT t o ope n t he C HA NN EL MAP PI NG window . Figure 9 - 1 . Comput er&g[...]

  • Page 64

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 64 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 9 : OSD Comput er 9.2 Aud io Use the arrow keys to navigat e in the C OMP UT ER menu to the entry AUD IO and press ENT ER / SE LECT to o pen the AUDI O w i n d o w. Figure 9 -2 . C omputer > Audio>Volume screens. “E nable audio output:” T o enabl[...]

  • Page 65

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pag e 6 5 Cha pter 9 : OSD Comput er NOTE: Y ou can also open this window with the hotk eys HK + - /+. 9.3 Name 1 – 4 Use the arrow keys to navigat e in the C OMP UT ER menu to the entry N AM E 1 - 4 and press ENT ER / SELECT to open the N AME 1- 4 w i n d o w. Figure 9 -[...]

  • Page 66

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 66 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 9 : OSD Comput er 9.4 K eyboar d Us e ar ro w k eys t o n av ig a te in the C OMPUTE R me nu to the en try KEYBO ARD an d pr es s ENTE R /SE LE CT t o ope n t he KEYB O ARD w i n d o w. Figure 9 - 4. C omputer > K eybo ard scre en. Use this display feat[...]

  • Page 67

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com P age 6 7 Cha pter 9 : OSD Comput er USB — mouse positioni ng Fo r U S B po rts, yo u m a y s pe c ify a b so lu t e o r r e l a t iv e m ou s e p os i t i on i n g . C hoose absolute mouse positioning if a device is connected to the console that suppor ts abso lute coord[...]

  • Page 68

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 68 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 9 : OSD Comput er Figure 9 - 8. Compute r > EDI D > DDC/ Mode s creen. Use the arrow keys to selec t the channel EDI D inf ormation. Press ENT ER / SE LECT to open the window with detailed set tings for this EDI D . Selec t a video m ode for the chan[...]

  • Page 69

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 6 9 Cha pter 9 : OSD Comput er Figure 9 -9. EDI D > EDID / DDC screen. Ser v Swit ch 4site Flex also uses these entries to distinguish bet ween confusable analog input video signals. The following groups of analog input signals are dif ficult to distinguish automat[...]

  • Page 70

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 7 0 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 9 : OSD Comput er Alternatively , the EDI D data of the connected display can be used. T o do this, navigat e to SA ME A S DISP L A Y EDI D and press E N T E R / S E L E C T. • SAM E AS D ISPL A Y ED ID : Write the conten ts of the display EDI D to the [...]

  • Page 71

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Page 7 1 Cha pter 1 0 : OSD — USB Devi ce 1– 4 1 0. OSD — USB Devic e 1– 4 1 0. 1 USB Por t Stat us Ser v Swit ch 4site Flex suppor t s and s witches transparen t USB 2.0 devices such as printer , c amera, 3D mouse, finger printer , and ex ternal memor y . ( E xampl[...]

  • Page 72

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 7 2 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 1 0 : OSD — USB Devi ce 1– 4 OFF: Por t is not sw itched to a computer . A USB d evice may be connected, but it is not s witched to a computer . C omputer (1 - 4 ) : Por t is switched to one of the computers. T o change p or t and s witch s ettings, u[...]

  • Page 73

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pag e 7 3 Cha pter 1 0 : OSD — USB Devi ce 1– 4 1 0. 3 Chan ge Devi ce Name In t he “U SB DEVIC E/ U SB DEVIC E ” me nu , cho ose “ Ch ang e dev ic e nam e ” and pr ess ENTE R / SE LE CT to ch an ge t he nam e o f th e connected USB device. Us e th e k e yboa r [...]

  • Page 74

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 7 4 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 1 1: OSD Help 1 1 . OSD Hel p Use the arrow keys to navigat e in the H ELP menu to the desired line and press EN TER /SELECT to open the corresponding window . Figure 1 1- 1 . Help > Ab out / Details. HELP > AB OUT displays the curren t revision lev[...]

  • Page 75

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Page 7 5 Cha pter 1 2: Hot mouse 1 2. Hot mouse Hotmouse is an exclusive function of fered by Ser v Switc h 4site Flex. It work s with your standard mouse or trackball and touch screens. Simil ar to using hotkeys on your ke yboard, Hotmouse is a quick and comf or table way [...]

  • Page 76

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 7 6 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 1 2: Hot mouse 1 2.2 Hotmouse Cu rsor in Fu l l-Screen Mode / Qua d Mode When you ac tivate the hotmouse cursor in Full- Screen m ode, PiP images of the other channels are temporarily display ed to allow you to sw itch to another channel . Switching to an[...]

  • Page 77

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com P age 7 7 Cha pter 1 2: Hot mouse 1 2.3 Hotmouse C ursor in Pi P Mode Change a c tive cha nnel Enable Hotmouse C ursor . M ove the Hotmouse Cu rsor to the PiP image of the channel you want to ac tivate and press the lef t mouse but ton. NOTE: When the hotmouse cursor moves [...]

  • Page 78

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 7 8 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 1 2: Hot mouse Ho ld l ef t mo us e b u tt on Figure 1 2 - 7 . Sc alin g PiP images up. Ho ld l ef t mo us e b u tt on Figure 1 2 - 8. Scaling PiP images down. 1 2.4 Hotmo use Cursor in Win Mode Change a c tive cha nnel Enable Hotmouse C ursor . M ove the[...]

  • Page 79

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pag e 7 9 Cha pter 1 2: Hot mouse NOTE: A s soon as the hotmou se cursor moves over a window, its app earance changes (arrow s pointin g ver tically or horizonta lly). C ha nne l 2 nee ds to be res iz ed. The edge o f C han nel 2 i s s elect ed fo r v ertic al re zi ng. C h[...]

  • Page 80

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 80 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 1 2: Hot mouse Oper at ing The Hotmouse Menu allows you to c arr y out switching operations and to enter PiP set tings by mouse click ( lef t mouse button) . C lick H elp on the H otmouse M enu for inf ormation on the individua l sy mbols. Figure 1 2 - 1 2[...]

  • Page 81

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 8 1 Cha pter 1 2: Hot mouse 1 2.5.2 Mode — Qua d, Fu ll , PiP , or Win The individual mod es can be set as follows: Hotmou se M enu — QUAD MODE Use the mouse to navigate to a chan nel in the Hotmouse Menu and click the left mouse but ton to ac tivate it. Y ou can [...]

  • Page 82

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 82 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 1 2: Hot mouse Figure 1 2 - 1 7 . Full - Screen mode. Hotmou se m enu — PIP mod e Use the mouse to navigate to a chan nel in the H otmouse Menu and click the left mouse but ton to ac tivate it. Ch ange the posi - tion and size of PiP images, and PiP zoom[...]

  • Page 83

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com P age 8 3 Cha pter 1 2: Hot mouse T riple tile: The size of the main image and the PiP images is optimiz ed so that the main image and the PiP images are shown as large as pos sible w ithout overlapping. Figure 1 2 - 20 . T riple tile. Single fixed : One sele cted PiP image[...]

  • Page 84

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 84 72 4 - 7 4 6 -5 50 0 | black box. com Cha pter 1 2: Hot mouse . Figure 1 2 - 22 . Single scan : C ycles through the PiP images at a set interval. Win m od e Use the sec tion “Mode” in the hotmouse menu in WI N mod e to s ave the position of your channel w indows. Four different config uration set s[...]

  • Page 85

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 8 5 Chapter 1 3 : T roubleshooting 1 3. T roubleshooting 1 3. 1 Co ntac ti ng Bl ack B ox If you determine that your Ser v Switch 4site Flex is malfunctioning, do not attempt to alter or repair the unit. I t contai ns no user - ser viceable part s. Con tac t Black Box[...]

  • Page 86

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 86 72 4 - 7 4 6 -5 50 0 | black box. com Ap pen dix A : K eyboard Command s Appendix A. Ke yboard C omman ds Ser v Swit ch 4site Flex suppor t s two t y pes of hotk eys: “ multiple ke ys” and “ double click . ” By defaul t, Ser v Switch 4site Flex is set to “ multiple keys. ” Use the OSD m enu[...]

  • Page 87

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 8 7 Ap pen dix A : K eyboard Command s Op en USB d evice switch m enu : <Ho t k ey> + <F 1 > = Op e n U S B de vi c e/ Po rt 1 sw i t c h m en u . <Ho t k ey> + <F2 > = Op e n U S B de vi c e / P o rt 2 swi tc h m e n u <Ho t k ey> + <[...]

  • Page 88

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 88 72 4 - 7 4 6 -5 50 0 | black box. com App en dix B : D evice Configurati on Program Appendix B. De vic e Con figu rat ion Progr am Installation of Device C onfigur ation Program ( C O N FDE V ) The Device C onfigur ation P rogram enables you to remotely op erat e the OSD of Ser vSwit ch 4site Flex on a[...]

  • Page 89

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com P age 8 9 App en dix B : D evice Configurati on Program Settings C lick the “ device config uration ” button to open the SET TING S wi ndo w . It ena bl es you to set the fo n t si z e f or the OS D window , lo g paramet ers, and the C O M por t Ser v Switch 4site Flex [...]

  • Page 90

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 90 72 4 - 7 4 6 -5 50 0 | black box. com App en dix B : D evice Configurati on Program Figure B - 4. N avigation s creen. Uploading a ba ck ground imag e A ba ck gr o un d im age ca n be u pl oad ed t o th e Se rvSwi t ch 4s it e Flex an d wi ll be di s pl ay ed beh in d win do ws whe n i n Wi n Mode . T [...]

  • Page 91

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 9 1 App en dix B : D evice Configurati on Program Figure B -5. Uploading a back ground image to the Ser v Switch 4Site Flex. A 2 56 - color bitmap is uplo aded from the user P C to S er vSwitch 4Site Flex using the Con fDev utility . St oring a configur ati on C onf D[...]

  • Page 92

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 9 2 72 4 - 7 4 6 -5 50 0 | black box. com App en dix B : D evice Configurati on Program Figur e B - 6. St oring a config uration . Loading a configu rat ion C onf De v ca n be u sed to load dev ic e c on f ig ur ati on s fr om a fi le on yo u r PC . Open the C on fD ev men u DEVIC E > LO AD C O NFI GUR[...]

  • Page 93

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com P age 9 3 Appendix C : Upd ate Ser v Swit ch 4 sit e Fl ex Fi rm w are Appendix C: Update Serv Swit ch 4sit e Fl ex Fi rmw ar e T o e x ec ut e a f i r m w a r e u p d a t e , y ou n ee d: • a c om pu t er w i th se r i a l o r U SB po rt • the enclosed “ s erial cabl[...]

  • Page 94

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 94 72 4 - 7 4 6 -5 50 0 | black box. com Appendix C : Upd ate Ser v Swit ch 4 sit e Fl ex Fi rm w are Figure C -2 . Up date f irmware screen. 2 . Start the executable firmware file. 3. Set the desired C O M por t. 4. Press “Update . ” LEDs 1– 4 on the front panel of the Ser v Switc h 4site Flex flas[...]

  • Page 95

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 9 5 Appendix D : Seria l Cable Appendix D . Seria l Cable For ser ia l r em ot e con tro l , ServS wi t ch 4s it e Fl ex req u ir es a spec i al ada p te r t o c on ne ct a CA T5 ca bl e t o th e ser i al R J- 45 port at the rear panel of Ser v Switc h 4site Flex. Th [...]

  • Page 96

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 96 72 4 - 7 4 6 -5 50 0 | black box. com Appendix E : D CP- XML Remot e Cont ro l Appendix E. DCP- XML Remote Co ntr ol DC P-XML p ermits remote control of Ser v Switch 4site Flex by a computer or other d evices using the R S -2 32 serial por t of Ser v Swit ch 4site Flex. T o connec t to this por t, use [...]

  • Page 97

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Page 9 7 Appendix F: S uppor ted T ouchscr een Cont r ol ler Appendix F . Supported T ouchscreen Cont ro ll er Ser v Swit ch 4site Flex suppor t s USB touchscreens with one of the following built -in contr ollers: T yco ELO T ouch System : • Accu T o uch ® Five-W ire Res[...]

  • Page 98

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 98 72 4 - 7 4 6 -5 50 0 | black box. com Appendix G : Supported Video Input Appendix G. Supported Video Input T a bl e G- 1 . Vid eo i np ut (di sp la y vi deo fo rm a ts). Mode Res olutio n Syn c . Pol ari t y ( H / V ) Re fr es h Ra te ( Hz ) Set in E DI D VESA / C SA Standard Analog Digital* CG A 6 4 0[...]

  • Page 99

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com P ag e 99 Appendix G : Supported Video Input T a bl e G- 1 (C on tin ue d). Vid eo i np ut (di sp la y vi deo fo rm a ts). Mode Res olutio n Syn c . Pol ari t y ( H / V ) Re fr es h Ra te ( Hz ) Set in E DI D VESA / C SA Standard Analog Digital* SXG A 1 28 0 x 1024 +/+ 85 8[...]

  • Page 100

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 1 00 72 4 - 7 4 6 -5 50 0 | black box. com Appendix H : Suppor ted Video Output Appendix H. Su ppor ted Video Output T a bl e H- 1 . Vid eo ou tp ut (di sp la y video fo rm a ts). Mode Horizontal Ve r ti c al Hz VGA 640 4 80 69 VGA 640 4 80 75 VGA 640 4 80 85 SVG A 800 60 0 60 SVG A 800 60 0 75 SVG A 800 [...]

  • Page 101

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 1 0 1 Appendix H : Suppor ted Video Output T a bl e H- 1 (C on tin ue d). Video out pu t (d is pl a y vi deo fo rm ats). Mode Horizontal Ve r ti c al Hz W UXG A r 19 20 12 0 0 60 H DT V p 12 8 0 720 50 H DT V p 192 0 1 080 24 H DT V p 192 0 1 080 50 H DT V p 192 0 1 0[...]

  • Page 102

    72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 1 0 2 72 4 - 7 4 6 -5 50 0 | black box. com Appendix I : Cas cadi ng Appendix I. Cascading Ca sca ding multiple Ser vSwitch 4si te Flex unit s — more than 4 video s ources o n a single display : Ser v Swit ch 4site Flex can be c ascaded to display more than 4 vid eo sources simultaneously on a single di[...]

  • Page 103

    72 4 - 7 4 6 -5 50 0 | black box. com 72 4 - 7 4 6 -5 50 0 | blac kbox. com Pa ge 1 0 3 NO TES[...]

  • Page 104

    72 4 - 7 4 6 -5 50 0 | blac kbox. com About Bl ack Bo x Black Box provides an ex tens ive range of net working and infrastructure produc ts. Y ou’ll find ever y thing from cabinet s and racks a n d po we r a n d s u r g e pr o t ec t io n p r o d u cts t o m ed ia co nv ert er s a n d E t h e rn et sw it ch e s a l l s u p po rte d b y f r e e , [...]