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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Black Box ServSwitch Wizard DVI DL, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Black Box ServSwitch Wizard DVI DL one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Black Box ServSwitch Wizard DVI DL. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Black Box ServSwitch Wizard DVI DL should contain:
- informations concerning technical data of Black Box ServSwitch Wizard DVI DL
- name of the manufacturer and a year of construction of the Black Box ServSwitch Wizard DVI DL item
- rules of operation, control and maintenance of the Black Box ServSwitch Wizard DVI DL item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Black Box ServSwitch Wizard DVI DL alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Black Box ServSwitch Wizard DVI DL, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Black Box service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Black Box ServSwitch Wizard DVI DL.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Black Box ServSwitch Wizard DVI DL item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Ser vSwitch W izard D VI DL USER GUIDE ® NETWORK SER VICES ® Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500 ) FREE technical support 24 hours a day , 7 days a week: Call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation , 1000 Park Drive, Lawrence, P A 15055-1018 W eb[...]
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Page 2
1 ® Contents I ntroduction What is T rue Emulation? ............................................................. 3 Wizard DVI DL features - front and rear .........[...]
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Page 3
2 ® I ntroduction Thank you for choosing the ServSwitch Wizard DVI DL from Black Box. This compact unit allows a single operator to control up to eight computer syst[...]
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Page 4
3 ® What is T rue Emulation? T rue Emulation represents a significant br eakthrough in sharing USB devices between two or more computer systems. Until this point, t[...]
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Page 5
4 ® Wizar d D VI DL features - fr ont and r ear The unit packs a great deal of functionality into a compact space. It occupies a single 1U rack space and provides co[...]
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Page 6
5 ® K B M S O SD U PG LC K COMPU TER K V M SPK USB 1 USB2 P W R M O D E Wi z a rd DV I D L What ’ s in the box 20W power adapter and country- specific power lead [...]
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Page 7
6 ® I nstallation M ounting The Wizard DVI DL unit offers two main mounting methods: • Supplied four self-adhesive rubber feet • Optional rack brackets Connectio[...]
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Page 8
7 ® Connections Connections do not need to be carried out in the order given within this guide, however , where possible connect the power in as a final step. U ser[...]
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Page 9
8 ® 5 USB devices : Where requir ed, attach the leads from your USB peripherals to the USB sockets labeled USB1 and USB2. USB 1 USB 2 DVI-I DVI-D USER CONSO LE VGA 5[...]
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Page 10
9 ® Computer systems Each computer system is connected to the Wizard DVI DL unit using up to three cables. T o connect a computer system 1 Ensure that power is disco[...]
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Page 11
10 ® USB 1 USB 2 VGA 5V 4A ON 2 1 OPTIONS DVI-I DVI-I DVI-I DVI-I DVI-I DVI-I DVI-I DVI-I DVI-D USER CONSOLE INDOOR USE ONLY 1 2 3 4 5 6 7 8 USB 1 USB 2 VGA 5V 4A ON[...]
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Page 12
11 ® SERVSWITCH WIZARD DVI DL Configuration Menu Functions Global Preferences Setup Options Edit Computer List EDID Options Enter–Select Esc–Quit Firmware versio[...]
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Page 13
12 ® General configuration Changing hotkeys T o change the hotkeys Wizard DVI DL units use and as their standard hotkeys. These can be changed if they clash with ot[...]
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Page 14
13 ® The r eminder banner As many computer screen layouts can appear very similar , the W izard DVI DL provides a r eminder banner option that indicates which comput[...]
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Page 15
14 ® P erfor ming upgrades The Wizard DVI DL unit is fully upgradeable via flash upgrade. Such upgrades requir e a W indows-based computer system to be linked via t[...]
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Page 16
15 ® Issues to consider when performing flash upgrades The upgrade program r ewrites the internal firmware code. If the upgrade process is interrupted then the uni[...]
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Page 17
16 ® T o select a computer using the on-screen menu 1 Select the on-screen menu in one of two ways: • Simultaneously press and then release , or • Press the midd[...]
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Page 18
17 ® T o select a computer using the front panel The front panel allows you to determine how the various peripherals ar e switched to one or more computer channels. [...]
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Page 19
18 ® T o select a computer using hotkeys Using hotkey combinations, you can quickly switch the keyboard, video monitor , mouse and speakers and USB peripherals to an[...]
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Page 20
19 ® F ur ther infor mation This chapter contains a variety of information, including the following: • Getting assistance and subsidiary contact details • Append[...]
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Page 21
20 ® Appendix 1 – Configuration menus The Wizard DVI DL configuration menus allow a range of settings to be made both to the installation as a whole and to parts[...]
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Page 22
21 ® F unctions The Functions menu contains the Reset to Factory Defaults option. T o get here 1 Press (hotkeys can change). 2 Press to select ‘More menus’. 3 Se[...]
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Page 23
22 ® Global P refer ences The Global Prefer ences menu contains a collection of settings that affect various aspects of operation. Default Mode Settings: ALL, KVM + [...]
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Page 24
23 ® Setup O ptions Setup options consist of key settings that are normally made only during the initial installation stage. Language Settings: ENGLISH, FRENCH, GERM[...]
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Page 25
24 ® Edit Computer List This option allows you to alter , insert or remove entries within the list of computers. For each entry you can edit the name and also change[...]
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Page 26
25 ® Appendix 2 – C able specifications RS232 serial flash upgrade (null modem) cable 9pin D-type female 9pin D-type female M ulti-head synchronization cable MAS[...]
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Page 27
26 ® Safety infor mation • For use in dry , oil fr ee indoor environments only . • Both the W izard DVI DL and its power supply generate heat when in operation a[...]
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Page 28
27 ® Radio F r equency Energy All interface cables used with this equipment must be shielded in order to maintain compliance with radio frequency energy emission r e[...]
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Page 29
28 ® N ormas Oficiales M exicanas (NOM) electrical safety statement Instrucciones de seguridad 1 T odas las instrucciones de seguridad y operación deberán ser le?[...]
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Page 30
29 ® www .ctxd.com Documentation by: © 2009 Black Box Corporation All trademarks are acknowledged. Black Box Corporation, 1000 Park Drive, Lawrence, P A 15055-1018,[...]
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Page 31
30 ® HT I ndex A Audio connection 7 B Brackets fitting 6 C Cable specifications 25 Computer connection 9 name editing 12 ports 4 selecting 16 Configuration 11 men[...]