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Black Box ServSwitchTM manual

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Table of contents for the manual

  • Page 1

    L O C R E M V N C 1 00 L N K P W R BLACK BOX BLACK BO X 7 2 4 - 7 4 6 - 5 5 0 0 ® ® ® Ser vSwitch ™ W izard IP Plus USER GUIDE   ® NETWORK SER VICES ® Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500 ) FREE technical support 24 hours a day , 7 days a week: Call 724-746-5500 or fax 724-746[...]

  • Page 2

                1 ® Contents I ntroduction Wizard IP Plus features - front and rear ..................................... 4 What’ s in the box......................................[...]

  • Page 3

                2 ® If you need to enter a port number ................................ 37 Viewer encryption settings .............................................. 38 Supported web [...]

  • Page 4

                3 ® KVM switch OR IP network/ Internet Power switch Modem or ISDN Modem or ISDN LO C RE M VNC 100 LN K PWR BLACK BOX BLACK BOX 72 4-7 46- 550 0 ® ® ® I ntroduction[...]

  • Page 5

                4 ® Wizar d IP Plus featur es - front and r ear Considering its capabilities, the Wizard IP Plus is supplied within a remarkably compact casing. Measuring just 198mm [...]

  • Page 6

                5 ® What y ou may additionally need Slave power switches for connection to Wizard IP Plus or master power switch (part number: Contact Black Box technical support) Ma[...]

  • Page 7

                6 ® I nstallation M ounting Wizard IP Plus offers thr ee main mounting methods: • Supplied four self-adhesive rubber feet • Optional single unit rack brackets •[...]

  • Page 8

                7 ® Connections Installation of the Wizard IP Plus involves a number of basic connections to some or all of the following items: • Host computer links: (Keyboar d a[...]

  • Page 9

                8 ® 5V 2A A M O D E M DV I DV I V G A VG A K / M K/M V M PO WER CONTR OL IN D O O R U S E O N L Y B 1 2 C F G COMPUTER / KVMA SWITCH KVMA CONSOLE 1 2 ON H ost compute[...]

  • Page 10

                9 ® H ost computer links: Audio The Wizard IP Plus supports and distributes the stereo sound originated by the host computer to the local console port, and also to th[...]

  • Page 11

                10 ® Local console connections: Keyboar d and mouse The Wizard IP Plus supports both PS/2-style and USB-style keyboard and mouse connections. T o connect a local keyb[...]

  • Page 12

                11 ® 5V 2A A M O D E M DV I DV I V G A VG A K / M K/M V M PO WER CONTR OL IN D O O R U S E O N L Y B 1 2 C F G COMPUTER / KVMA SWITCH KVMA CONSOLE 1 2 ON Local consol[...]

  • Page 13

                12 ® Local console connections: A udio The Wizard IP Plus supports and distributes the stereo sound originated by the host computer to the local console port, and als[...]

  • Page 14

                13 ® 5V 2A A M O D E M DV I DV I V G A VG A K / M K/M V M PO WER CONTR OL IN D O O R U S E O N L Y B 1 2 C F G COMPUTER / KVMA SWITCH KVMA CONSOLE 1 2 ON M odem/ISDN [...]

  • Page 15

                14 ® 5V 2A A M O D E M DV I DV I V G A VG A K / M K/M V M POWER CONT R OL IN D O O R U S E O N L Y B 1 2 C F G COMPUTER / KVMA SWITCH KVMA CONSOLE 1 2 ON P ower contr[...]

  • Page 16

                15 ® Configuration Initial configuration The initial configuration occurs as two distinct parts: Part 1 – Local configuration This part of the configuration ta[...]

  • Page 17

                16 ® T o perform the initial local configuration 3 If necessary , edit the Modem config screen. W iz a r d IP P l us U n i t Co n fi g H ot K e y s C tr l + Al t S [...]

  • Page 18

                17 ® Once the username and password have been accepted, the screen should now show the hos t com puter sc ree n ( or , if none is c onnec ted, a b lank image ). 6 T o[...]

  • Page 19

                18 ® Hot plugging and mouse r estoration It is strongly r ecommended that you switch off a host computer before attempting to connect it to the Wizard IP Plus. Howeve[...]

  • Page 20

                19 ® Resetting the configuration The Wizard IP Plus asks for an unknown admin passwor d This may occur if the Wizard IP Plus has been previously configur ed. If the[...]

  • Page 21

                20 ® P art 2 – Remote configuration The second part of the configuration requir es you to log into the W izard IP Plus from a system via either a network connecti[...]

  • Page 22

                21 ® N etworking issues Thanks to its robust security the Wizard IP Plus of fers you great flexibility in how it integrates into an existing network structure. The W[...]

  • Page 23

                22 ® Addressing When the Wizard IP Plus is situated within the local network, you will need to give it an appropriate local IP addr ess and IP network mask. This is a[...]

  • Page 24

                23 ® Placing Wizar d IP Plus alongside the firewall Wizard IP Plus is built from the gr ound-up to be secure. It employs a sophisticated 128bit public/private key sy[...]

  • Page 25

                24 ® P ow er switching configuration Power switch configuration comprises two main steps: • Configur e the COM2 serial port to the same speed as used by the powe[...]

  • Page 26

                25 ® The KVMADMIN utility Particularly useful for complex Wizard IP Plus configurations and the control of remote installations, KVMADMIN is a powerful administratio[...]

  • Page 27

                26 ® W iz a r d IP P l us M a i n te n a nc e R es e t C on f ig u r at i on r et u r n to n o rm a l o pe r at i o n . C on f i gu r e Ne t w or k P ut o p t io n s [...]

  • Page 28

                27 ® Operation Connecting to the W izard IP P lus The Wizard IP Plus offers you thr ee ways to connect: • Local connection, • Remote connection by network link, ?[...]

  • Page 29

                28 ® Remote connections From a r emote system, you connect to the W izard IP Plus using a viewer and a link. There ar e two types of viewer and two types of link, whi[...]

  • Page 30

                29 ® Remote connection by VNC view er The VNC viewer is a compact application that runs on your remote system and allows you to view and use the Wizard IP Plus and it[...]

  • Page 31

                30 ® U sing the viewer window The viewer window gives you the ability to view and control the Wizard IP Plus and its host computer(s). Its operation is almost identic[...]

  • Page 32

                31 ® Host selection The Hosts button on the menu bar provides the quickest and most efficient way to switch between host computers. This is because the button is clo[...]

  • Page 33

                32 ® Access mode - shar ed/private Up to five users can be simultaneously logged-on (four remote users plus one local user) and during normal operation, all are able[...]

  • Page 34

                33 ® Mouse Control This option displays a mouse control dialog and is useful when the r emote cursor is failing to respond corr ectly to your mouse movements, even af[...]

  • Page 35

                34 ® Click to send the code Enter the code here Keyboard Contr ol This option displays a keyboard contr ol dialog and is useful for sending keyboard combinations (to [...]

  • Page 36

                35 ® Video Settings This dialog provides access to all of the key video settings that determine image quality and link performance. Note: Calibration is not required [...]

  • Page 37

                36 ® Virtual Media The Virtual Media feature allows you to r emotely make files available to any host computer that is linked to the Wizard IP Plus. Single files or[...]

  • Page 38

                37 ® If y ou need to enter a port number Usually , when you make a network connection to the W izard IP Plus (either using the VNC viewer or a Web br owser) you simpl[...]

  • Page 39

                38 ® Viewer encryption settings The web browser viewers and VNC viewers (of level 4.0b5S or higher) of fer four encryption options. The resulting actions of certain o[...]

  • Page 40

                39 ® F urther infor mation This chapter contains a variety of information, including the following: • Getting assistance - see below • T roubleshooting - see righ[...]

  • Page 41

                40 ® Appendix 1 - Local configuration menus This section covers the control menus that ar e available when you are using the locally connected keyboard, video monito[...]

  • Page 42

                41 ® U nit configuration This page provides access to a selection of both basic and fundamental settings for the Wizard IP Plus. W iz a r d IP P l u s U ni t C o nf [...]

  • Page 43

                42 ® N etwork configuration This page allows you to configure the various aspects of the IP port and its relationship with the local network. W iz a r d IP P l u s [...]

  • Page 44

                43 ® M odem configuration This page allows you to configure the COM1 serial port located at the rear of the Wizard IP Plus. W iz a r d IP P l u s M od e m C on f i [...]

  • Page 45

                44 ® Reset configuration This option allows you to completely reset the Wizard IP Plus. W iz a r d IP P l u s R es e t C on f i g D O YO U W I SH T O C O NT I NU E ?[...]

  • Page 46

                45 ® Clear IP access control This option removes all entries fr om the IP access control feature within the Wizard IP Plus. What is IP access control? The IP access c[...]

  • Page 47

                46 ® Colour/Encoding Auto select When ticked, this option will examine the speed of your connection to the Wizard IP Plus and apply the most suitable encoding method.[...]

  • Page 48

                47 ® Inputs Enable all inputs When selected, allows keyboard, mouse and clipboard data to be transferred between server and viewer systems. Disable all inputs (view-o[...]

  • Page 49

                48 ® Scaling No Scaling No attempt is made to make the screen image fit the viewer window . Y ou may need to scroll horizontally and/or vertically to view all parts [...]

  • Page 50

                49 ® I dentities This feature helps your VNC viewer to confirm that a revisited Wizard IP Plus is genuine and not another device masquerading as an Wizard IP Plus. T[...]

  • Page 51

                50 ® Appendix 3 - VNC viewer windo w options Click the VNC icon in the top left corner of the viewer window (or press F8) to display the window options: Standard wind[...]

  • Page 52

                51 ® There ar e four options pages: Encoding and colour lev el Auto select When ticked, this option will examine the speed of your connection to the Wizard IP Plus an[...]

  • Page 53

                52 ® Appendix 5 - R emote configuration menus This section covers the configuration menus that are available to r emote admin users using either the VNC viewer or t[...]

  • Page 54

                53 ® U ser accounts This section allows you to manage up to sixteen separate accounts. The first of the sixteen accounts is the admin account and is the only account[...]

  • Page 55

                54 ® U nit configuration This page provides access to a selection of both basic and fundamental settings for the Wizard IP Plus. Many of the settings displayed here [...]

  • Page 56

                55 ® Advanced unit configuration Cl ic k t his b utt on to di sp lay a dva nce d opt io ns th at d o n ot no rma ll y r eq ui re al te rat io n. Mouse Latency Allowa[...]

  • Page 57

                56 ® T ime & date configuration This page allows you to configure all aspects r elating to time and date within the Wizard IP Plus unit. Time and Date Use the a[...]

  • Page 58

                57 ® N etwork configuration This page allows you to configure the various aspects of the IP port and its relationship with the local network. MAC address Media Acce[...]

  • Page 59

                58 ® Setting IP access control The golden rule with this feature is ‘Include befor e you exclude’ or to put it another way ‘Arrange allowed addresses in the lis[...]

  • Page 60

                59 ® Serial port configuration This page provides all access to settings concerned with the two serial ports (modem and power control) that ar e situated at the rear[...]

  • Page 61

                60 ® H ost configuration This page provides the opportunity to configur e various details for each of the host systems that may be connected to the Wizard IP Plus v[...]

  • Page 62

                61 ® H otkey sequences and P ort Dir ect Wizard IP Plus allows you to enter commands suitable for any KVM switch in order to choose fr om up to 128 host systems. Thes[...]

  • Page 63

                62 ® Logging and status This screen pr ovides various details about the user activity on the W izard IP Plus. Note: The log has a maximum capacity of 1000 event lines[...]

  • Page 64

                63 ® Appendix 6 – A ddresses, masks and ports IP address, network masks and ports ar e all closely linked in the quest for one device to find another across dispar[...]

  • Page 65

                64 ® N et masks - the binar y explanation T o really understand the operation of a net mask it is necessary to delve deeper into the life blood of computers – binar[...]

  • Page 66

                65 ® Calculating the mask for IP access control The IP access control function uses a standar d IP address and a net mask notation to specify both single locations an[...]

  • Page 67

                66 ® LOCREM VNC 100 LNK PWR BLACK BOX BLACK BOX 724 -746- 550 0 ® ® ® Internet W eb server P orts If you accept the analogy of IP addresses being rather like telep[...]

  • Page 68

                67 ® Appendix 7 – C able and connector specifications Wizar d IP Plus to pow er switch cable P ower switch to po wer switch daisy chain cable 9pin D-type female 4p[...]

  • Page 69

                68 ® Appendix 8 – H otkey sequence codes These codes are used when defining hotkey switching sequences (macr os) for host computers and allow you to include almost[...]

  • Page 70

                69 ® Appendix 9 – S upported video modes The following video modes are supported and can be automatically configur ed by the Wizard IP Plus. If a recognised video [...]

  • Page 71

                70 ® Safety infor mation • For use in dry , oil free indoor environments only . • W ar ning - live parts contained within power adapter . • No user serviceable [...]

  • Page 72

                71 ® End user licence agr eement PLEASE READ THIS AGREEMENT CAREFULL Y . THIS AGREEMENT CONCERNS ENHANCED VNC VIEWER SOFTW ARE (“the SOFTW ARE”) FOR USE WITH THE [...]

  • Page 73

                72 ® Radio F r equency Energy A Category 5 (or better) twisted pair cable must be used to connect the Wizard IP unit in order to maintain compliance with radio fr equ[...]

  • Page 74

                73 ® FCC r equir ements for telephone-line equipment 1 The Federal Communications Commission (FCC) has established rules which permit this device to be directly conne[...]

  • Page 75

                74 ® N or mas Oficiales Mexicanas (NOM) electrical safety statement Instrucciones de seguridad 1 T odas las instrucciones de seguridad y operación deberán ser leí[...]

  • Page 76

                75 ® www .ctxd.com Documentation by: © 2006 Black Box Corporation All trademarks are acknowledged. Black Box Corporation, 1000 Park Drive, Lawrence, P A 15055-1018, [...]

  • Page 77

                76 ® HT I ndex A Access control configuration 58 mask calculation 65 Access mode shared & private 32 Account creation for users 53 Address explanation 63 Address[...]

  • Page 78

                77 ® M MAC address 42,56,57 Mask explanation 63 for IP access control 65 Menus local 40 remote 52 Menu bar viewer window 30 Menu key changing 47 Modem connecting 13 d[...]

  • Page 79

                78 ® BlackBo x subsidiar y contact details Country Web Site/Email Phone Fax United States www .blackbox.com 724-746-5500 724-746-0746 Austria www .black-box.at +43 1 [...]