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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Black Box SW177A, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Black Box SW177A should contain:
- informations concerning technical data of Black Box SW177A
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Black Box SW177A alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Black Box SW177A, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Black Box service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Black Box SW177A.
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Table of contents for the manual
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Page 1
JUNE 1999 SW177A Compact Bidir ectional Reversible Autoswitch CUSTOMER SUPPORT INFORMATION Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Mail order: Black Box Corporation , 1000 Park Drive, Lawrence, PA 15055-1018 Web [...]
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Page 2
1 COMPACT BIDIRECTIONAL REVERSIBLE AUTOSWITCH TRADEMARKS USED IN THIS MANUAL Centronics is a registered trademark of GENICOM Corporation. DeskJet is a registered trademark of Hewlett-Packard. Windows is a registered trademark of Microsoft Corporation. Any trademarks mentioned in this manual are acknowledged to be the property of the trademark owner[...]
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Page 3
2 COMPACT BIDIRECTIONAL REVERSIBLE AUTOSWITCH FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to rad[...]
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Page 4
3 COMPACT BIDIRECTIONAL REVERSIBLE AUTOSWITCH NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. [...]
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Page 5
4 COMPACT BIDIRECTIONAL REVERSIBLE AUTOSWITCH 10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros aparatos (incluyendo amplificadores) que producen calor . 11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo[...]
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Page 6
5 COMPACT BIDIRECTIONAL REVERSIBLE AUTOSWITCH 1. Specifications Function #1 (Default) and #2 (File-Transfer Mode) No. of Parallel Device Output Ports 1 No. of Computer Input Ports 2 Cable Type Required IEEE 1284 Cables Computer to Autoswitch DB25 M/M Device to Autoswitch DB25 M/Centronics ® 36 M Maximum Cable Distance 5 meters (16 feet) Maximum Tr[...]
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Page 7
6 COMPACT BIDIRECTIONAL REVERSIBLE AUTOSWITCH Function #3 (Reverse Mode) No. of Parallel Device Output Ports 2 No. of Computer Input Ports 1 Cable Type Required IEEE 1284 Cables Computer to Autoswitch DB25 M/M Device to Autoswitch DB25 M/Centronics 36 M Maximum Cable Distance 5 meters Maximum Transfer Rate 2 megabytes per second No. of Device LEDs [...]
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Page 8
7 COMPACT BIDIRECTIONAL REVERSIBLE AUTOSWITCH 2. Intr oduction The IEEE 1284 standard is found on most printers today. It enables bidirectional communication between the PC and the printer, which allows printer information to be sent back to the host PC using its built-in micro- processor. The Compact Bidirectional Reversible Autoswitch 2 to 1 supp[...]
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Page 9
8 COMPACT BIDIRECTIONAL REVERSIBLE AUTOSWITCH 3. Quic k Star t This chapter contains four easy steps to set up your Autoswitch. 1. Be sure to turn off the power to your computers and printers. 2. Using an IEEE 1284 straight-through DB25 M/M cable, connect your computers to the Autoswitch. 3. Using an IEEE 1284 parallel cable, connect your printer t[...]
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Page 10
9 COMPACT BIDIRECTIONAL REVERSIBLE AUTOSWITCH 4. DIP-Switch Settings The four DIP switches on the side of the Autoswitch control Reverse Mode and the time-out settings. 4.1 Time-Out Settings 4.2 Reverse Mode The factory-default mode is DIP-switch #1 set to OFF. When set to ON, the switch will be in Reverse Mode.[...]
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Page 11
10 COMPACT BIDIRECTIONAL REVERSIBLE AUTOSWITCH 4.3 Reset Push Button If the two LEDs for the computers do not flash alternately and at the same time, none of the computer ports can communicate to the parallel device. Reset the switch for synchronization between computers and parallel devices. Or if one computer runs the parallel device’s software[...]
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Page 12
11 COMPACT BIDIRECTIONAL REVERSIBLE AUTOSWITCH 4.6 Typical Applications Two PCs Sharing One Parallel Device. (Set the DIP Switch #1 to OFF, Factory Default.) One PC Accessing Two Parallel Devices. (Set the DIP Switch #1 to ON.) Compact Bidirectional Reversible Autoswitch COMMON B A A B Compact Bidirectional Reversible Autoswitch COMMON B A A B Flat[...]
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Page 13
12 COMPACT BIDIRECTIONAL REVERSIBLE AUTOSWITCH 5. Driver Software 5.1 Software Selection Mode This Autoswitch comes with a driver diskette that contains driver software for DOS, Windows ® , and Windows 95/98 to set the appropriate AutoSwitch working mode, which includes Function #1 (Default), Function #2 (File Transfer Mode), and Function #3 (Reve[...]
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Page 14
13 COMPACT BIDIRECTIONAL REVERSIBLE AUTOSWITCH 6. T r oubleshooting 6.1 Common Problems 1. Check all the cables. We recommend you use IEEE 1284 cables. 2. Use the optional AC power adapter. The Autoswitch is usually powered by the signal drawn from the computer and parallel device parallel port. However, if the computer or the device fails to suppl[...]
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Page 15
14 COMPACT BIDIRECTIONAL REVERSIBLE AUTOSWITCH 6.2 Calling Black Box If you determine that your Autoswitch is malfunctioning, do not attempt to alter or repair the unit. It contains no user-serviceable parts. Contact Black Box Technical Support at 724-746-5500. Before you do, make a record of the history of the problem. We will be able to provide m[...]
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Page 16
15 COMPACT BIDIRECTIONAL REVERSIBLE AUTOSWITCH 6.3 Shipping and Packaging If you need to transport or ship your Autoswitch: • Package it carefully. We recommend that you use the original container. • If you are shipping the Autoswitch for repair, make sure you include everything that came in the original package. Before you ship, contact Black [...]
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Page 17
1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746 © Copyright 1999. Black Box Corporation. All rights reserved.[...]