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Blackberry 5820 manual

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  • Page 1

    BlackBerr y Wir eless Handheld 900/1900 MHz GSM/GPRS Netw orks 900/1800 MHz GSM/GPRS Netw orks Getting Star ted Guide[...]

  • Page 2

    BlackBerry Wireless Han dheld Getting Sta rted Guide Last modified: 15 Ja nuary 2003 P art number: MA T -0582 0-002 ASY -06077-00 1 At the time of publication, this do cumentation complies with soft ware versio n 3.6.0. © 2003 Resea rch In Motion Limited. All Rights Reserve d. The BlackBerry and RIM families of related marks, images an d symbols a[...]

  • Page 3

    Co n t e n t s Important safety information .............................................................. 5 Important safety/compliance information ................ .................. 11 FCC compliance statemen t (USA) .......... .................... .................. 15 Industry Canada Certification ......... .. ................ ................[...]

  • Page 4

    Sending a test email message ........... .................... .................... ..... 60 Reading your test email messag e .... .................... .................... ..... 62 Setting the date and time .............. .................... .................... ......... 63 Locking your h andheld .......... .................... ..................[...]

  • Page 5

    Impor tant saf ety informa tion Please read these safety and operation instructions before operating the BlackB erry Wireless Handheld™, its docking/charging cradle, or any other BlackBerry Wire less Handheld charging units. Retain these instructions for future use. ELECTRICAL SAFET Y This handheld (model nu mbe r R1900G-1-4 or R900/ 1800G-2/1-4)[...]

  • Page 6

    6 BlackBerr y Wireless Handhel d Important safety informati on Motion Limited (RIM ) for use with this equipme nt. Other usage will inv alidate any warranty provided with this apparatus and may be dangerous. A C CESSORIES Use only those accessories approved by RIM. The use of any accessories not approved by RIM for use in conjunction with the handh[...]

  • Page 7

    Getting Started Guide 7 For V ehicles Equipped With An Air Bag An air bag inflates with great force. DO NOT place objects, including both installed or portabl e wireless equipment, such as the BlackBerry W ireless Handheld, in the are a over the air bag or in the air bag deployment area. If in-v ehicle wireless equ ipment is improperly instal led a[...]

  • Page 8

    8 BlackBerr y Wireless Handhel d Important safety informati on Other Medi cal Devi ce s If you use any other personal medical device, consult the manufacturer of your device to determi ne if they are adequately shielded from external RF energy . Y our physician may be able to assist you in obtaining this information. T urn your handheld radio OFF i[...]

  • Page 9

    Getting Started Guide 9 ADDITIONAL SAFET Y GUIDELINES Battery: Discard the handheld properly . As the unit contains a lithium battery , neither the handheld no r the lithium battery should be disposed of in fire. Dispose of the lithium battery in accordance with the laws and regulations in your area gov erning disposal of such cell types. Do not at[...]

  • Page 10

    10 BlackBerr y W ireless Handheld Important safety informati on handheld with an y char ging units to place the charging unit in a secure and stable spot and route the power cord in a w ay that reduces the risk of injury to others , such as by tripping or choking. Care: Do not use liquid or aero sol cl eaners or solv ents. Clean only with a dry clo[...]

  • Page 11

    Important safety/compli ance information Getting Started Guide 11 All servicing should be undertak en by qualified service personnel. Do not attempt to disassemble the handheld, charging unit, or any accessories. Failure to o bserve all safety instructions contained in this guide will void the Limited W ar ranty , and may le ad to suspension or den[...]

  • Page 12

    12 BlackBerr y W ireless Handheld Important safety informati on • National Co uncil on Radiation Prote ction and Measurements (NCRP) Report 86, -1986, Biol ogical Effects and Exposure Criteria for Radio Frequency Electromagnetic Fiel ds • Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Radio frequency Electromagne tic Fields in [...]

  • Page 13

    Important safety/compli ance information Getting Started Guide 13 scientific studies. Th e standards in clude a subs tantial safety margin designed to assure the s afety of all persons, regardless of age and health. The exposure standard for wirele ss mobile handhelds employs a unit of measurement known as the Specific Absorption Rate, or SAR. The [...]

  • Page 14

    14 BlackBerr y W ireless Handheld Important safety informati on Additional information on Specific Absorptio n Rates (SAR) can be found on the Cellular T elecommuni cati ons & Internet Association (CTIA) web-site at http://www .wow-com.com. ___________________________________ * In the United States and Canad a, the SAR limit for mobile handheld[...]

  • Page 15

    FCC compliance statem ent (USA) Getting Started Guide 15 FC C c ompliance sta tement (USA) FCC Class B Part 15 This device complies with P art 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device mu st accept any interference received, i ncluding interfere[...]

  • Page 16

    16 BlackBerr y W ireless Handheld Important safety informati on • Consult the dealer or an experienced radio/TV technician for help. Industry C anada C er tification This device complies with Indu stry Canada RSS 133, under certification number 250 333 2300A. Class B c ompliance This device complies wit h the Class B limits for radio noise emissi[...]

  • Page 17

    Important safety / compli ance information Getting Started Guide 17 • International Commission on Non-Ionising Radiation Protection (ICNIRP) 1988, Guidel ines for limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz) • Official Journal of the Eu ropean Union, 1999, Council Recommendation of 12 July 199[...]

  • Page 18

    18 BlackBerr y W ireless Handheld Important safety informati on operating positions with the handhe ld transmitting at its highes t certified power level, the actual SAR level of the handheld while operating can be w ell below the ma ximum v alue. This is bec ause the handheld is designed to operate at multiple pow er levels so as to use only the p[...]

  • Page 19

    EU REGULATORY CONFORMANCE Getting Started Guide 19 AIRCRAFT SAFET Y Switch off your handheld’ s radio when in an aircraft. The effect of th e u se o f yo ur han dh el d’ s r adi o i n an ai rc raf t i s un kn ow n. S uc h us e may affect aircraft instrume ntation, communication and performance, may disrupt the network, may otherwise be dangerou[...]

  • Page 20

    20 BlackBerr y W ireless Handheld Important safety informati on[...]

  • Page 21

    We l c o m e t o y o u r wireless solution BlackBerry™ is an end-to-end wireless solution that integrates with y our email ac count, providin g a wireless extension of y our email mailbox . It is a totally integrated package that includes ad v anced wireless handhelds, desktop tools, enterpri se server softw are, and airtime on a wireless data ne[...]

  • Page 22

    22 BlackBerr y W ireless Handheld W elcome to your wirele ss solution • Phone: Place phone calls, put phon e calls on hold, mute phone calls, and mak e notes during calls. Set call forw arding, call barring, and initiate co nference calls. • Address Book : Store your person al directory of contact information. V iew add, edit, and delete abbrev[...]

  • Page 23

    Welcome to your wire less solution Getting Started Guide 23 • Turn Power Off : T urn off your handheld at night or on weekends. T urn off your handhe ld during air travel or to conserve battery pow er . Understanding your BlackBerry solution Y ou can integrate y our BlackBerry Wireless Handheld into different environments, based on the email acco[...]

  • Page 24

    24 BlackBerr y W ireless Handheld W elcome to your wirele ss solution Integr ation with e xisting ISP email account With this option, your handheld is integrated with your existing Internet service provider (ISP) emai l account from which you can send and receive email messages. Co ntact your service provider or network operator f or an email accou[...]

  • Page 25

    Welcome to your wire less solution Getting Started Guide 25 must remain turned on at all times and the desk top redirector program must be running for email messages to be sent to your handheld. If your company uses th e BlackBerry Enterprise Server Software, y ou do not need to run the desktop redirector to forw ard your email messages. Y ou can u[...]

  • Page 26

    26 BlackBerr y W ireless Handheld W elcome to your wirele ss solution Y ou can view the service books on your handheld on the Service Book screen. (On the Hom e screen, click the Options icon. Th e Options screen appears. Click Service Book to open the Service Book screen.) Depending on how y o u have integrated your desktop software, the Desktop a[...]

  • Page 27

    Welcome to your wire less solution Getting Started Guide 27 version 4.0 or later install ed. T o download your free copy of Acrobat, visit www.adobe.com . • Quick Reference Card — This card provides shortcuts and tips for using your handheld. • Desktop Software Online Help — Each tool in the desktop software offers online Help to guide y ou[...]

  • Page 28

    28 BlackBerr y W ireless Handheld W elcome to your wirele ss solution Y our handheld has four font size optio ns: 8, 10, 12, and 15-point. The illustrat ions in this guide s how the 10-point font size option and depict the handheld’ s menu items as they would appear if you integrated the desktop softw are wi th an enterprise email account. Integr[...]

  • Page 29

    Welcome to your wire less solution Getting Started Guide 29 Depending on yo ur service provid er or netw ork operator ’ s plan, some applicatio ns might not be av ailable on your ha ndheld. In addition, the configu ration for you r Browser application might be different . This guide assumes that y ou have all possible factory shipped handheld app[...]

  • Page 30

    30 BlackBerr y W ireless Handheld W elcome to your wirele ss solution •s c r e e n w i p e • this BlackBerry Wireless Handheld Getting Started Guide • Quick Reference Card • installation CD containing desktop software and online Handheld User Guide Y ou must use a Subscr iber Identity Module (SIM ) card with your handheld. This card might b[...]

  • Page 31

    Welcome to your wire less solution Getting Started Guide 31 P ow er adapter The pow er adapter connects to the cr adle’ s serial port connector to charge the handheld battery . Differe nt attachment pieces connect to the power adapter for use in North America, continental Europe, the United Kingdom, and Australia. T ra v el charger Y ou can use t[...]

  • Page 32

    32 BlackBerr y W ireless Handheld W elcome to your wirele ss solution Holster A holster , e quipped with a clip, accompanie s your handheld. Whil e your hand held is in the holster , it is wearable. Y ou can choose different forms of notificat ion base d on whether your handheld is in or out of the holster . Refer to the Handheld User Guide for mor[...]

  • Page 33

    Welcome to your wire less solution Getting Started Guide 33 Sy stem r equirements The following components are required to install the de sktop software: • Intel-compatible 486 or higher computer • An av ailable port •W i n d o w s ® 98, Wi ndows Me, Windows 2000, or W indows XP Note: If your SIM card is PIN-locked , a dialog box appears , p[...]

  • Page 34

    34 BlackBerr y W ireless Handheld W elcome to your wirele ss solution C ustomer suppor t For customer su pport, contact y our service provider o r network operator .[...]

  • Page 35

    Getting star ted This section provides informatio n on the following topics: • Before you begin • Setting up your handheld • Inserting the SIM card • Charging your handheld battery • T urning off and turning on y our handheld • T urning on and tu rning off the radio • Registering with the wireless network • Installing the de sktop s[...]

  • Page 36

    36 BlackBerr y W ireless Handheld Getting star t ed Befor e you be gin Before you use your handheld , you should fa miliarize your self with some of its basic components. Y our handheld’ s keyboard provid es access to the alphabetic characters. The keyboard also fe atures nine special keys: the Delete key , the Backspace key , the Enter key , the[...]

  • Page 37

    Setting up your handhe ld Getting Started Guide 37 Setting up your handheld Follow this checklist to set up your handheld. ! insert the activate d SIM card (i f it is not already inserted) ! charge your handheld battery ! turn on the handheld ! turn on the handheld radio ! register with the network ! install the desktop software ! add handheld appl[...]

  • Page 38

    38 BlackBerr y W ireless Handheld Getting star t ed you. When y ou first recei ve y our handhel d, the SIM card might be inserted. If it has not been insert ed, you must insert it into your handheld before you can send and receive messages, place and answer phone calls, or use the Browser . Y ou do not need to insert your SIM card to place phone ca[...]

  • Page 39

    Charging your handheld battery Getting Started Guide 39 4. P osition your handheld so that the keyboard and screen are face up. Insert the SIM card drawer in to y our handheld as shown in the following illust ration. Y ou will hear a click when the draw er is fully ins erted. Inserting the SIM card drawer into y our handheld Charging y our handheld[...]

  • Page 40

    40 BlackBerr y W ireless Handheld Getting star t ed Charging the handheld ba ttery using the cradle T o charge your handheld battery using the cradle, connect the power adapter cord to the cradle’ s serial port connector , connect the cradle cable to av ailable COM port on y our computer , insert the appropriate attachment piece, an d then plug t[...]

  • Page 41

    Charging your handheld battery Getting Started Guide 41 T o connect the attachment piec es to the po wer adapter 1. Slide the appropriate attachment piece into the back of the power adapter . Inserting the Nor th Amer ican attachment piece 2. Plug the power adapter into a w all outlet. Note: Use the appropriate power supply as specified on the labe[...]

  • Page 42

    42 BlackBerr y W ireless Handheld Getting star t ed T o charge y our handheld battery using the cradle 1. Insert your handheld into the cradle by aligning the connector port on the bottom edge of your handheld with the connector prongs of the cradle. Press your handheld firmly into place. Connecting your handheld to your c omputer 2. Let your handh[...]

  • Page 43

    Charging your handheld battery Getting Started Guide 43 Y our handheld battery can be kept at a full charge by charging it every day for 10 to 15 minutes. From an empty battery , a full charge can be achieved in approximately three to four hours. It is not necessary to drain the battery complete ly before you recharge it. T o remov e the attachment[...]

  • Page 44

    44 BlackBerr y W ireless Handheld Getting star t ed Charging y our handheld battery using the tra v el charger Y ou can also use the tr av el charger to char ge your handheld battery . 1. Insert the serial port connector at the end of the travel charger cable into the serial po rt of your handheld. Connecting the handheld to the tra vel charger 2. [...]

  • Page 45

    Turning off and turning on your handheld Getting Started Guide 45 T urning off and turning on y our handheld T o turn off your handheld, press and hold the Power button. Y ou can also click the Turn Power Off icon on y our handheld’ s Home screen. T o turn on your handheld, press the Power button once. The Home screen appears. This screen is y ou[...]

  • Page 46

    46 BlackBerr y W ireless Handheld Getting star t ed Home screen - Messages icon When you first turn on your hand held, sev eral messages appear on the Messages screen that introduc e y ou to your handheld and some of its basic features. T urning on and turning off the r adio When you first receive y our handhe ld, the wireless radio might be turned[...]

  • Page 47

    Registering with th e wireless network Getting Started Guide 47 Home screen - T urn Wireless On ic on The Turn Wi reless On icon is represented by an antenna, but when you cl ick the icon, the application name changes to Turn Wireless Off and the icon changes to an airplane. The airplane icon is a reminder to turn off your hand held radio when you [...]

  • Page 48

    48 BlackBerr y W ireless Handheld Getting star t ed receiving email messages. Y ou c an receive em ail messages if GPR S and one or mo re bars appear wit h the wireless coverage i ndicator in the upper right corner of the Home screen. If you are in a wireless coverage area and you hav e not receive d a registration message, register your handheld m[...]

  • Page 49

    Registering with th e wireless network Getting Started Guide 49 Network screen menu - Regist er Now item If you are in an area of wireless coverage that is sufficient for receiving email messages, the reg i stration message should arrive within a few s econds. Note: Your handheld must be activated on your service provider’s wireless network befor[...]

  • Page 50

    50 BlackBerr y W ireless Handheld Getting star t ed Installing the desktop sof tware Y ou must install the desktop softw are to use the other desktop software tools. T o install the desktop software 1. Insert the BlackBerry Desktop Software installation CD into y our CD-ROM drive. 2. On the Windows taskbar , click Start and click Run . The Run wind[...]

  • Page 51

    Installing the desktop software Getting Started Guide 51 9. After you select y our integration option, click Next . 10. Select the email system that you are using (either Microsoft Exchange or Lotus Domino ). Click Next . The Choose Destination Location window appears. 11. Click Next to accept the default location for the desktop software. (If y ou[...]

  • Page 52

    52 BlackBerr y W ireless Handheld Getting star t ed 12. Click Next to accept the default folder name for the desktop software. (If y ou w ant to change this name, select a different folder from the list or in the Program Folders field, type a new name.) The Shortcut Installation Options window might appear . 13. Select whether you w ant y our Black[...]

  • Page 53

    Adding handheld applicatio ns to the desktop software Getting Started Guide 53 Adding handheld applica tions to the desktop sof twar e After you install the desktop software, you might hav e to add handheld applications to the de sktop software manually if you complete one of the following actions: • upgrade your handheld • install softw are fr[...]

  • Page 54

    54 BlackBerr y W ireless Handheld Getting star t ed handheld applications to the desktop software" on page 53 for more information. • If the sc reen displays th e name of y our handheld, applications have already b een added to your desktop softw are and you can load applicatio ns using the Application Loader tool. Re fer to "Loading ha[...]

  • Page 55

    Connecting your handheld to y our computer using a seria l port Getting Started Guide 55 Y ou can now connect th e handheld to y our computer , start the desktop softw are, and use the Application Loader tool to load applications onto your handheld . Refer to "Loading handheld applications" on page 56 for more information. C onnec ting y [...]

  • Page 56

    56 BlackBerr y W ireless Handheld Getting star t ed 7. Click OK to close the Connect ion Settings window . If the connection i s successful, th e desktop manager displays your handheld PIN and current hand held connection status (now Connected ) in the status bar at the b ottom of the window . Refer to the Desktop Manager Online Help for more infor[...]

  • Page 57

    Loading handheld ap plications Getting Started Guide 57 3. Double-click the Application Loader icon. The W elcome to the Application Loader window appears. 4. Click Next . The desktop softw are reads the handheld’ s configuration, and depending on your handheld, the LCD screen displ ays Loader activity or an icon. At the same time, the Handheld A[...]

  • Page 58

    58 BlackBerr y W ireless Handheld Getting star t ed 7. When the loading process is co mplete, the Application Loader indicates whethe r or not the process was su ccessful. Click Close . After the loading process is comple te, you might hav e to turn on your handheld radio to send and receive email messages. Refer to "Sending a test email messa[...]

  • Page 59

    Integrating with a n enterprise emai l account Getting Started Guide 59 If you reinstall or update the desktop softw are, you are not prompted to generate a new ke y . Y o u should generate a new encryption key every month for security purposes. Refer to the Redirector Setti ngs Online Help for more information on generating encryption keys. Redire[...]

  • Page 60

    60 BlackBerr y W ireless Handheld Getting star t ed Integra ting with a new or e xisting ISP email accoun t If you integrated your desktop so ftw are with a new or ISP email account, you must activ ate yo ur account to send and receive email messages. Activa ting y our account Consult y our service provider ’ s documentation for mo re information[...]

  • Page 61

    Sending a test em ail message Getting Started Guide 61 1. On the Home screen, click the Compose icon. The T o screen appears. 2. Scroll to [Use Once] and click the trackwheel to view the menu. 3. Click a send method (email or PIN). For this example, click Email . The One Time Email screen appears. T o screen menu - Email item 4. T ype the email add[...]

  • Page 62

    62 BlackBerr y W ireless Handheld Getting star t ed Reading your test email message When you receiv e your test email message, follow these steps to read it. T o read your test email message 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Select the test message and click the trackwheel to view the menu. Click Open .[...]

  • Page 63

    Setting the date and time Getting Started Guide 63 Setting the date and time After you send and receive y our fi rst wireless email message, you should set your handheld’ s date and time so that messages, phone calls, and saved w eb pages appear with the correct time stamp. T o set the date and time 1. On the Home screen, click the Options icon. [...]

  • Page 64

    64 BlackBerr y W ireless Handheld Getting star t ed Y ou return to the Options screen. Th e information that y ou set in the Ti me , T ime Format , and Date fields determines how the date and time appear in the handheld status section of the screen. It also determines how the date and time appear on the Calendar and Lock screens. Date/T ime fields [...]

  • Page 65

    Locking your handheld Getting Started Guide 65 Owner screen, this information a ppears on the Lock screen. Y ou should include your contact inform ation in case y our handheld is lost. T o use keyboar d lock Y ou can lock your handheld keyboa rd to avoid typing characters accidentally . 1. On the Home screen, click the Keyb oard Lock icon. The Lock[...]

  • Page 66

    66 BlackBerr y W ireless Handheld Getting star t ed Lock screen with a password enabled Y ou should lock y our handheld with a passw ord if you leav e it unattended. Refer to the “Custo mi zing your handheld’ s options” chapter in the Handheld User Guide for more information on setting your handheld password. Placing emergency calls Y ou can [...]

  • Page 67

    Placing emergency calls Getting Started Guide 67 T o place emergency calls when your handheld is locked 1. Click the trackwheel. A dialog b ox appears with the message Device is locked . 2. Click Emergency Call . Another dialog box appears that prompts you to confirm that y ou want to place the emerge ncy call. 3. Click Yes . 4. T ype a recognized [...]

  • Page 68

    68 BlackBerr y W ireless Handheld Getting star t ed[...]

  • Page 69

    Pro duc t informa tion Mechanical properties Displa y and contr ol features W eight: Approximately 139 g/4.7 oz Size (LxWxH): 117 x 78.5 x 18 mm 4.6” x 3.1” x 0.70” Memory: 8-MB flash memory 1-MB SRAM Display: Full-graphic LCD with backlighting, 160-by-160 pixel viewing area; back lit keyboard Controls: Thumb-operated “roll-and-click” tra[...]

  • Page 70

    70 BlackBerr y W ireless Handheld Product informa tion Pow e r Recommended temper atur e paramet ers Radio specifications for the BlackBerr y 5810 W ireless Handheld Message notification: LED indicator , audible beeper , and mechanical vibrator; on-screen notification; notification options are user configurable P orts: Combined data/charging port; [...]

  • Page 71

    Radio specifications for the BlackBerry 5820 Wi reless Handheld Getting Started Guide 71 Radio specifications for the BlackBerr y 5820 W ireless Handheld P ower class: Class 1 as defined in GSM 02.06 T ransmitting frequency: 1850 to 1910 MHz Receiving frequency: 1930 to 1990 MHz Dual band support: GSM900; EGSM; DCS1800 P ower class: Class 1 (DCS 18[...]

  • Page 72

    72 BlackBerr y W ireless Handheld Product informa tion Regulatory conformance Compliant with: PCS T ype Ce rtification Review Board (PTCRB) Federal Communications Commissi on (FCC) Industry Canada (IC) Compliant with UL1950 requirements for Canada and US Radio & T elecommunications T erminal Equipment (R& TTE) Directive 1999/5/EC Low V olta[...]

  • Page 73

    Getting Started Guide 73 Inde x A about this guide, 27 activatin g your handheld, 45 your web client account, 60 additional components cradle/charger, 30 desktop softwa re, 32 headset, 31 holster, 3 2 subscriber identity module card, 32 Application Updates Available dialog box, 57 applications adding to the de sktop software, 53, 54 loading handhel[...]

  • Page 74

    74 BlackBerr y W ireless Handheld Index Home screen, 45 SIM card, 32 desktop software CD, 32 Handheld User Guide, 27 installing, 50 online Help, 27 system requirements, 33 documentation, othe r sources, 26 E email messages conditions for send ing and receiving, 48 integrating with enterpr ise account, 24 integrating with ISP account, 24 integration[...]

  • Page 75

    Index Getting Started Guide 75 M messages reading, 62 multiple service books installing desktop software, 51 N network registering, 47 new email account, integra tion, 23 new or ISP email account activating your account, 60 integrating with, 60 O online Help desktop softwa re, 27 web client, 27 options date and time, 63 P password security screen e[...]

  • Page 76

    76 BlackBerr y W ireless Handheld Index T time copying from network, 64 travel charger, using, 44 turning on/ off power, 45 radio, 46 U users on Lotus Domino Server, 28 on Microsoft Exch ange Server, 28 using password pr otec tion, 65 service books, 25 V verify handheld applications, 53 viewing messages, 62 service books, 26 W web client, online He[...]