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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Blackberry PGP, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Blackberry PGP one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Blackberry PGP. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Blackberry PGP should contain:
- informations concerning technical data of Blackberry PGP
- name of the manufacturer and a year of construction of the Blackberry PGP item
- rules of operation, control and maintenance of the Blackberry PGP item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Blackberry PGP alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Blackberry PGP, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Blackberry service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Blackberry PGP.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Blackberry PGP item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
PGP Support Package for BlackBerry Devices User Guide Supplemen t BlackBerry 8 7 0 7h Smartphone[...]
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PGP Support Package for BlackBerry Devices User Guide Supplemen t Last modified: 28 June 200 7 Document ID: 12 0 63712-001 At the time of publica tion, this documenta tion is base d on PGP Support Package for BlackBerry devices Version 4.2 . 2. Send us y our commen ts on pr oduct documen tati on: https:// www .blackberry .com/DocsFeedback . ©200 7[...]
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thir d-party . Y ou are solely r esponsible for determining whether such thir d-party licenses are requir e d and are r esponsible for acquiring any such licenses r elating to Thir d-Party Informa tion. T o the ex ten t that such in tellectual pr operty licenses may be requir ed, RIM expres sly re commends tha t you do not install or use Third-Part[...]
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Contents 1 PGP Support Package for BlackBerry device s installation ........................................... ............................. ... ......7 2 PGP keys ........................................ ................................. ................................ .............. ................... .......................... 9 3 Certificate[...]
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1 PGP Support Package for BlackBerry devices installa tion About the PGP Support Pa ckage for BlackBerry devices PGP Support Package for BlackBerry devices prer equisites Install the PGP Support Package for BlackBerry devices on your computer Install the PGP Support Package for BlackBerry devices on your BlackBerry device Enr oll with the PGP Univ [...]
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Page 8
8 User Guide Supplement 6. Click Next. 7. Click Finish. Enr oll wi th the PGP Universal Serv er 1. After your BlackBerry® device has comple ted enterprise activa tion, at the pr ompt, click Enroll Now. 2. Type y our email address or domain login information. 3. Click OK. 4. Click OK again. 5. T o download PGP k eys fr om the PGP Universal™ Serve[...]
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2 PGP k eys About PGP keys About PGP key icons Download a person al PGP key fr om the PGP Universal Server Download another person ’ s PGP key Find PGP key informa tion Find PGP subkey in formation PGP ke y information fields Check the status of a PGP k ey Download an upda ted PGP k ey Set a PGP k ey to trusted Set a PGP k ey to not trusted Send [...]
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10 User Guide Supplement Rela ted topics About PGP key icons (See page 10 .) About digital signa tures and encryption (See page 19 .) About the key stor e (See page 14.) About PGP k ey icons The following icons indica te the status of PGP® keys stor ed on your BlackBerry® device : • Key: The PGP key has a corresponding priva te key on your devi[...]
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Page 11
11 2: PGP keys Rela ted topics PGP ke y information fi elds (See page 11 .) Find PGP subkey in formatio n (See page 11 .) Find PGP subk ey informa tion 1. In the device options, click Security Opti ons. 2. Click PGP keys. 3. Click a PGP® k ey . 4. Click Details. 5. Click View Subkey. Rela ted topics PGP ke y information fi elds (See page 11 .) Fin[...]
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Page 12
12 User Guide Supplement Se t a PGP ke y to trusted 1. In the device options, click Security Opti ons. 2. Click PGP Keys. 3. Highlight an un trusted PGP® k ey . 4. Click the trackwheel. 5. Click Trust. Rela ted topics About PGP keys (See page 9 .) About PGP key icons (See page 10 .) Set a PGP k ey to not trusted (See page 12.) Se t a PGP ke y to n[...]
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13 2: PGP keys 2. Click PGP keys. 3. Click the trackwheel. 4. Click Fetch PGP Keys. 5. Click the trackwheel. 6. Click Optio ns. 7. Set the Prompt for Label field to Yes. 8. Click the trackwheel. 9. Click Save. Rela ted topics Change the display na me fo r a PGP key (See page 13.) Add a contact when adding a PGP k ey to the key stor e (See page 14.)[...]
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14 User Guide Supplement Rela ted topics Rev oke a PGP k ey (See page 13.) Set a PGP k ey to not trusted (See page 12.) Add a con tact when adding a PGP ke y t o t h e ke y s t o re Y ou can add new contacts fr om PGP® keys to y our addr ess book automa tically when you add a PGP k e y to the BlackBerry® device key stor e . 1. In the device optio[...]
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15 2: PGP keys Se t how long y our key stor e password is r emember ed After a passwor d timeout occu rs, you must type y our passwor d to access priva te keys. 1. In the device options, click Security Opti ons. 2. Click Key Stores. 3. Set the Private Key Password Timeout field. 4. Click the trackwheel. 5. Click Save. Rela ted topics About the key [...]
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16 User Guide Supplement • V erify that y our organiza tion permits you to download PGP® k eys fr om an LDAP certificate server . For mor e information, con tact your system administra tor . • If you changed the connection type tha t your BlackBerry® device uses to connect to the LDAP certifica te serv er, try us ing the default connection ty[...]
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3 Certifica te serv ers About certifica te servers Add a certifica te serv er LDAP certificate serv er options Change c ertificate server info rmation Delete a certificate serv er Send certifica te server informa tion to a contact About certifica te servers Y our BlackBerry® device use s Lightweigh t Directory Access Pr otocol (LDAP) servers to se[...]
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18 User Guide Supplement 8. Click Save. Rela ted topics LDAP certificate server options (See page 17 .) Dele te a certifica te server 1. In the device options, click Security Opti ons. 2. Click Certificate Servers. 3. Highligh t a server . 4. Click the trackwheel. 5. Click Delete. 6. Click Yes. Rela ted to pic Change c ertificate server information[...]
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4 PGP messages About digital signa tures and encryption About encryption icons About signa ture icons About message classifica tions Download a sender’ s PGP key Import a PGP ke y from a message Import a PGP ke y from an a ttachment Import certifica te server informa tion fr om a message Forwar d or reply to a PGP mess age Digitally si gn or encr[...]
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20 User Guide Supplement About signa tur e icons When you open a digi tally signed message, a ribbon icon r epresen ts the verifica tion status of the digital signa tur e. • Ribbon with a check ma rk: Yo u r B l a c k B e r r y ® device verified the digi tal signa tur e. • R i b b o n w i t h a n X : Y our device could not verify the digital s[...]
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21 4: PGP messages 5. Click OK. 6. Type a PGP® k e y label. 7. Click OK. Note : If you use the PGP Univ ersal™ Server, you migh t not be able to import PGP ke ys from messages. Rela ted topics Download a sender’ s PG P key (See page 2 0 .) Download another person ’s PGP k ey (See page 10 .) I cannot add a PGP key to the k ey store fr om an e[...]
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22 User Guide Supplement Note : If you se t the Encoding field to indicate tha t the message should be encrypted and keys ar e not available for all r ecipients, y ou migh t be able to send the message to the PGP Universal Server for further processing. In this case , you have the option to click Send to Server . If you use the PGP Univ ersal Serve[...]
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23 4: PGP messages Encrypt a PGP message with a pass phrase For conv entional encryption , your BlackBerry® device uses a pass phrase instead of y our PGP® key to encrypt the message . 1. In an unsen t message, set the Encoding field to one tha t uses encryption. 2. Click the trackwheel. 3. Click Optio ns. 4. Set the Use Conventional Encr yption [...]
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24 User Guide Supplement 4. Click the trackwheel. 5. Click Save. Rela ted to pic Digitally si gn or encrypt an email message (See page 21 .) Se t the default security options tha t y ou use to send messages Y our BlackBerry® device uses the default encoding for contacts to whom y o u have not pr eviously sent a message . 1. In the device options, [...]
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25 4: PGP messages I cannot add a PGP k ey to the k ey stor e fr om an email or PIN message V erify with y our system administra tor tha t your configura tion permits y ou to download PGP® k eys fr om an LDAP server .[...]
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26 User Guide Supplement[...]
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5 Memory cleaning About memory cleaning Set ho w fr equently the memory cleaning applica tion runs Clear the device memory View the memory cleaning icon on the Home screen About memory cleaning Yo u r B l a c k B e r r y ® d e v i c e turns on the memory cleaning applica tion automa tically when y ou turn on conten t protection or when you install[...]
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28 User Guide Supplement Set ho w fr equently the memory cleaning applica tion runs (See page 2 7 .) View the memory cleaning icon on the Home scr een 1. In the device options, click Security Opti ons. 2. Click Memory Cleani ng. 3. Set the Show Icon on Home Screen field to Yes. 4. Click the trackwheel. 5. Click Save. Rela ted to pic About memory cl[...]
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6 Legal notice ©200 7 Resear ch In Motion Limited. All Rights Reserv ed. The BlackBerry and RIM fam ilies of r elated marks, images, and symb ols are the exclusiv e properties of R esearch In Motion Limited. RIM, Resear ch In Motion, BlackBerr y , “Alw ays On, Always Connected” and the “env elope in motion ” symbol are r egistered wi th th[...]
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30 User Guide Supplement trademark, or copyright li ce nses in or der to avoid infringement of the in telle ctual property righ ts of others. Any dealings wi th Third-Party Informa tion, including, without limi ta tion, compliance with applicable licenses and t erms and conditions, ar e solely bet ween you and the thir d-party . Y ou are solely r e[...]