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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Bosch SMS 69N02, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Bosch SMS 69N02 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Bosch SMS 69N02. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Bosch SMS 69N02 should contain:
- informations concerning technical data of Bosch SMS 69N02
- name of the manufacturer and a year of construction of the Bosch SMS 69N02 item
- rules of operation, control and maintenance of the Bosch SMS 69N02 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Bosch SMS 69N02 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Bosch SMS 69N02, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Bosch service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Bosch SMS 69N02.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Bosch SMS 69N02 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
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Page 2
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en 3 T a bl e o f c onte nt s 8 Intended use . . . . . . . . . . . . . . . 4 ( Safety instructions . . . . . . . . . . 4 Before you sw itch ON the ap pliance . . . . . . . . . . . . . . . . . . . 4 Delive ry . . . . . . . . . . . . . . . . . . . . . . . . 5 Installation . . . . . . . . . . . . . . . . . . . . . . 5 In daily u se . . . . . . . . . .[...]
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Page 4
en Inte nd ed use 4 Timer p rogr amming . . . . . . . . . . . . . 21 End of p rogramme . . . . . . . . . . . . . . 21 Autom atic switch off / interior light . . . . . . . . . . . . . . . . . . . . 21 Switch ing off the ap plianc e . . . . . . . . 22 Interruptin g the p rogramm e . . . . . . . 22 Termina ting the programm e . . . . . . . 22 Cha ngin[...]
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Page 5
Safety instructio ns en 5 De l i ver y 1. Check the pac kaging and dishwasher immediately for damage cau sed in transit. D o not switch on a dam aged appliance, but contact your supplier. 2. Please disp ose of th e packagin g material in an enviro nmenta lly fr iendly manner. 3. Do not l et children play with packagin g and its parts . There is a r[...]
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Page 6
en Safety instruc tions 6 So me mo d els : The plas tic h ousin g on the water connectio n contains an ele ctric v alve, the connecting cables are in the su pply hose. Do not cut through this hose , do no t im merse the plasti c hous ing in water. In dail y use Read and observe the safety info rmatio n an d inst ructio ns for use on the p ackag[...]
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Page 7
Safety instructio ns en 7 If the fasc ia is dama ged (cra cks, hol es, bro ken buttons ), do not operate the appli ance. Pull ou t t he m ains plu g or s witc h of f the fuse . Turn off t he tap, call custo mer ser vice. Disposal 1. Make redundant applian ces unus able to prevent subsequen t accidents. 2. D i s p o s eo ft h ea p p l i a n c ei[...]
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Page 8
en Protec tion of the env ironmen t 8 Keep ch ildr en aw ay from open dis hwashe r. T h ew a t e ri n t h er i n s i n g compartmen t is not drinking water and could contain detergent residue. Ensure that ch ildren do not place finge rs in the tablet collecting tra y 1B . Sm al l fingers coul d become caught in the sl o ts. When opening[...]
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Page 9
Getting to kn ow your appliance en 9 * Gettin g to kn ow your appl ian ce G e t t i n g t o k n o w y o u r a p p l i a n c e Diag rams of th e control pan el and t he i nt e rio r of t he appl ia nce can be foun d in the e nve lope at the front . Indi v idu al posi ti o ns are re fe rr ed to in th e tex t. Co nt ro l pa nel * de pen din g on m ode[...]
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Page 10
en Wate r soft en i ng sy s t em/ S pe ci a l sa lt 10 + Wa t e r s o f t e n i n g sy stem /Sp ec ial sa lt W a t e r s o f t e n i n g s y s t e m / S p e c i a l s a l t To en sur e good wash ing results , the dishw asher requir es soft wa ter, i.e. c ont a i ni ng lo w am o un t s o f lime , otherwise wh ite limescal e will be d e p o s i t e d[...]
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Page 11
Rins e aid en 11 1. Open the screw- type cap of the comp artment 1R . 2. Fill th e tank with water (only r equired when switching on the ap pliance for the first time). 3. Th en a dd d i sh wa s he r sa lt (not table salt or tablets) . The w ater is dis pla ced a nd r uns out . As soon as the salt r efill indicator @ on the fas cia is lit, top up t[...]
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Page 12
en Utensils 12 2. Care fu ll y po u r ri nse ai d u p to th e max . ma rk in th e filler openin g. 3. Clos e cover until it cl icks shut. 4. To pr e v en t ex ces s i ve f o am f o rm a ti on dur ing the n ext ri nse cycl e, re move any r inse aid w hic h has ru n o ver w ith ac l o t h . Sett ing am ou nt of ri n se a id The amount of rinse aid ca[...]
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Page 13
Utensils en 13 Glass an d uten sil dam age Causes: Glass type and g lass pr oduc tion pro cess . Chemica l compo sition of the deter gent. Water tem peratu re of the w ash pro gra mme. Recommendat ion: Us e only glasse s an d por cela in wh ich the m a nu f ac tur er de s i gn a t es as dis hwash er -proo f. Use a d eterg ent wh[...]
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Page 14
en Utensils 14 Pans Bottom b asket 1b Tip Hea v i l y so i l e d u t en s il s ( pans) sho ul d be place d in the b ottom ba sket. Th e mor e po werf ul spr a y jet prov ide s a bet ter di shwas hi ng re sul t. Tip Ot he r exa mp l es , s uc h as t h e b es t wa y of loa din g your d ish wa sh er, ca n be fo u nd on o u r home page as a f r ee down[...]
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Page 15
Utensils en 15 F old in g s p ik e s Fo lding spi k es * * de pen din g on m ode l The sp ikes can b e folded d own to impro ve arra ngeme nt of p ans, bow ls and glas ses . Smal l acce ssorie s holde r * Sm a ll a c c es s or ies ho lde r * de pen din g on m ode l Light-weigh t plastic acce ssories , e.g. cu ps, lids, etc . can be h eld se cur ely[...]
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Page 16
en Dete rge nt 16 . Detergent D e t e r g e n t You c an use tab lets as w ell as p owder or liqu id dete rgents for dishwasher s, but ne ver use was hin g up liq uid . The do sage can be i ndi v idual ly adju s ted with powd er or a liq uid dete rgent accor ding to the deg ree of so iling . Tab lets conta i n an a dequ ately la rge amoun t o f a c[...]
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Page 17
Dete rge nt en 17 Tip If the u tensils ar e onl y lightly so iled, slightly les s than the indicated am ount of deter gent is usua lly adeq uate . Suitabl e detergen ts and c are prod ucts ca n be p urc ha sed onl in e via our website or v ia cu stomer s ervice (se e back page) . Combinat ion de tergen t Apart from co nventional detergen ts (Solo) [...]
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en O verview of progra mme s 18 / Over vi ew of pr ogr a mme s O v e r v i e w o f p r o g r a m m e s The m ax. possible numb er of programmes is illustrat ed in this overview. The co rresponding program mes and their arrangement can b e found o n the fascia. Progra mme sel ectio n You c an s elec t a su itable progra mme acco rding to the type of[...]
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Page 19
Additiona l options en 19 Info rmat ion f or test in stit utes Test institutes receive the inform ation for comp arability te sts (e.g. ac cording to EN604 36). The se are t he co nditio ns for conduc ting the tests , however th ese are n ot the resu lts or con sum ption valu es. Reques t by e-m ail to: dish was her@t est-ap plia nces.co m The pr o[...]
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Page 20
en Op e ra tin g the ap p l i an c e 20 Aq u a s en s or Aqua sen sor * * de pen din g on m ode l The Aqua sen sor is an optic al measu ring devic e (light barrier) w hich measu res the tu rbidity of the r insing wat er. The Aqua sen sor is used according to the prog ramme . If the Aqu a sensor is active, “ clean” rinsing w ater can be transfer[...]
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Page 21
Oper ating the a pplian ce en 21 T im er p ro gr a m m in g Tim er pr og ram min g * * de pen din g on m ode l You c an delay the start of the progr amme in 1- hour s teps up to 24 hour s. 1. Clos e the doo r. 2. Switch on ON/O FF switch ( . 3. Press bu tton X + un til the dig ital dis pla y )* jumps to œ : ‹‚ . 4. Press X + or – button un t[...]
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Page 22
en Op e ra tin g the ap p l i an c e 22 Switc hing o ff the app liance Short tim e after the en d of the pro gra mme: 1. Switch off O N/OFF switch ( . 2. Turn off the tap (not a pplicable if Aqua- Stop fitted). 3. Rem ove the ute nsils w hen th ey have cooled down . Not e When th e progr amme ends, leave the ap pliance to cool down a while before o[...]
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Page 23
Cleanin g a nd mainte nan ce en 23 2 Cl ea nin g an d m aint e na nce C l e a n i n g a n d m a i n t e n a n c e A re gu lar in s pe cti on an d ma int ena n ce of you r mach ine w ill help to p reven t faults. This save s time a nd prevents pro bl ems . Over all co nditio n of the m achine Chec k sp ray arm fo r gre a se and lim escale d epos[...]
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Page 24
en Clea ning an d mai nten anc e 24 Filt ers Th e f il t er s 1Z keep lar ge fore ign objec ts in the rinsing w ater awa y from the pu mp. Thes e fore ign objects may occas ional ly block th e filters. The filte r syst em consi sts o f a coar se filter, a flat fine filter and a microfilter. 1. Af ter e ach was hi n g cycle check th e filters for re[...]
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Fau lt, what to do? en 25 3 Fault, wh at to do? F a u l t , w h a t t o d o ? Ex peri en ce h as s how n t ha t you can rectify most faults wh ich occur in da ily oper ation yo urself . This ens ures tha t the mac hine is quick ly ava ilable to you again . In the following overvie w you can find possi ble c aus es o f m alfun ctions and helpful inf[...]
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Page 26
en Fau lt, what to do? 26 Faul t tab l e Fault Cause Rem edial action “Check water su pply” disp lay 8 lights up. Suppl y hose k in ked . Insta ll sup p ly h ose wit hout k in ks . Tap tu rne d off. Turn o n th e tap . Tap jamm ed or calc if ied . Tu rn on th e tap. Flo w rate must be min . 10 l/min. when wat er s uppl y is open. Filt er in t h[...]
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Page 27
Fau lt, what to do? en 27 A d if fe r ent err o r c ode i s ind ic ated o n t he dig it al disp lay. ( “ : ‹‚ to “ : „‹ ) A technica l f ault ha s pro bably occu rred . Switch off appliances with the ON/OFF swit ch ( . After a short time restart the applianc e. If the problem recurs, turn off the tap and pull out the mains p lug. Ca ll [...]
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Page 28
en Fau lt, what to do? 28 Utensils not d ry. N o or too little rinse aid in the dis pense r. Re fi ll ri nse ai d . Pr og ramm e s elec ted wit hou t dr yi n g . Sel ect prog ra mme wit h drying ( se e Overvi ew of p rogra mmes, P rogra mme sequ en ce ). Water collecting in depressions on the utensils and cutlery. Arra ng e ut ensils i n a s lopi n[...]
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Page 29
Fau lt, what to do? en 29 Foo d r emn ant s on the utensils. Utensils pla ced too c losely together, utensils basket overfil led. Arra n ge u t en sil s wi th a deq ua te c l e aran c e between them ensuring that the spray jets can reach the surface of the utensils. Prevent contact points. Sp ray arm r otation obstru cted. A rrange u tensils so tha[...]
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Page 30
en Fau lt, what to do? 30 Water stains on plastic pa rts Droplet form ati on on plastic su rface is phy sicall y u navoi dable . After drying, water stains are vi s ib le. Us e a m ore in tens ive pr ogra mm e (mo re water ch an ges). Arra ng e ut ensils i n a s lopi ng po si ti on . Us e r ins e ai d. If req uir ed , in cr eas e so ft enin g se tt[...]
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Page 31
Fau lt, what to do? en 31 Coloure d (blue, yell ow, brown), difficult to remove to non-removable coatings in the appliance or on stai n le ss s te el u t ens il s. Film formation co nsisting of ing re die nt s fr om veg etabl e s (e.g. ca bbag e, ce ler y, p ota toe s, noodles , . ..) or th e tap wate r (e. g . m anga n ese). Ca n be p artly rem ov[...]
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Page 32
en Fau lt, what to do? 32 Rust spots on the cutlery. Cutlery not adequately rust- res i sta nt . K nif e blad es a re freq uentl y mor e s evere ly af fe cte d. U se c orr o si on -r esis t ant cut ler y. Cutle ry wi ll al so r ust if rust ing parts are ri nsed a t th e sa me ti m e (pan ha ndl es, damag ed utensil bask et s, etc .). Do no t wa sh [...]
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Page 33
Fau lt, what to do? en 33 Appliance stops in the pr ogr amm e or progra mme is i nterr upt ed. Door not close d prop erly. Close the door. D o not place utensils or fragr ance dispenser in the table t collecti ng tray. Top ba sket presse s against inner door and prev ents door f rom be i ng c lo se d se cu r el y. Che ck w hethe r rea r panel is be[...]
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Page 34
en Custo mer ser vi ce 34 4 Cus t o m er se rvic e C u s t o m e r s e r v i c e If you are unab le to rec tify the fault, pleas e co ntac t your customer se rvice. We always find a suitable solu tion, even to avoid unnece ssary visits by tec hnicians . Co ntact inform ation for your near est cus tomer se rvice ca n be found o n the ba ck of these [...]
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Page 35
Installation and con nection en 35 Safe ty in st ructio ns Plea se follo w t he safety instr uctio ns unde r “Inst a llation”. De l i ver y Your dishw ash er has been c hec ked thoroughly in the factory to en sure that it is in working or der. This may c aus e sm all water stains . Thes e will dis ap pear after the first w ash cycle. T echnic a[...]
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Page 36
en Inst allation and c onne ction 36 F resh w ate r connect ion 1. Conn ec t the fresh- water c onn ectio n to the tap accor ding to the installation instruc tions with the enclos ed parts. Ensure that th e fresh-wa ter conne c tion is not ki nke d, crus hed or twisted. 2. When repl ac i ng t he a ppli an ce, always use a new wate r su pply h ose. [...]
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Page 37
Installation and con nection en 37 T o chang e the setting: 1. By pressing the 3 but to n, y ou can switch the hot water setting off ‘ : ‹‹ or on ‘ : ‹‚ . 2. Press ST ART button h . The set v alue is sav ed. Elect ric al conn ecti on Conn ec t the ap plia nce t o an alt e rna t ing cu rr ent o nl y, r an gi ng fr om 220 V to 240 V a[...]
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Page 38
en Inst allation and c onne ction 38 T ransp ortatio n Emp ty the dish was her and secur e loose par ts. Drain the appliance accor ding to the following steps: 1. Turn on the tap. 2. Clos e the doo r. 3. Switch on ON/O FF switch ( . 4. Select p rogramm e w ith the highe st tem perature. The expe c te d progr a mme dur at io n is indica ted on th e [...]
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Page 39
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