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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Bosch WAE28377GB, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Bosch WAE28377GB one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Bosch WAE28377GB. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Bosch WAE28377GB should contain:
- informations concerning technical data of Bosch WAE28377GB
- name of the manufacturer and a year of construction of the Bosch WAE28377GB item
- rules of operation, control and maintenance of the Bosch WAE28377GB item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Bosch WAE28377GB alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Bosch WAE28377GB, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Bosch service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Bosch WAE28377GB.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Bosch WAE28377GB item, and its use of respective accessory, as well as information concerning all the functions and facilities.
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Table of contents for the manual
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Page 1
en Instruction Manual and Installation Instructions Washing machine WAE28377GB ...[...]
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Page 2
2 Y our new washing machine You have chosen a Bosch washing machine. Please take a few minutes to read and become familiar with the advantages of your washing machine. To meet the high quality demands required by Bosch, every washing machine that leaves our factory is carefully checked to ensure that it functions correctly and is in perfect conditi[...]
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Page 3
en 3 Contents enInstruction Manual and Installation Instructions 8 Intended use . . . . . . . . . . . . . . . . . 4 ( Safety instructions . . . . . . . . . . .5 Electrical safety . . . . . . . . . . . . . . . . . . 5 Risk of injury . . . . . . . . . . . . . . . . . . . . 5 Safety for children . . . . . . . . . . . . . . . . 5 7 Environmental pro te[...]
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Page 4
en Intended use 4 4 After-sales service . . . . . . . . . . 26 [ Consumption rates . . . . . . . . . . 27 Energy and water consumption, programme duration and residual moisture for the main washing programmes . . . . . . . . . . . . . . . . . . 27 Efficiency test programmes for cotton fabrics . . . . . . . . . . . . . . . . . . . . . . . 28 J T ech[...]
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Page 5
Safety instructions en 5 ( Safety instructions S a f e t y i n s t r u c t i o n s Electrical safety : Warning Risk of death! There is a risk of electric shock if you touch live components. ■ Never touch or hold the mains plug with wet hands. ■ Only pull out the mains cable by the plug and never by the cable, as this could damage it. Risk of in[...]
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Page 6
en Environmental protection 6 ■ Cut through the mains cable and remove it, along with the plug. ■ Destroy the lock on the washing machine door. : Warning Risk of suffocation! Children may become wrapped in packaging/film or packing parts if allowed to play with them, or they may pull them over their heads and suffocate. Keep packaging, film and[...]
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Page 7
Main points in brief en 7 Y Main points in brief M a i n p o i n t s i n b r i e f -------- -------- -------- -------- 1 @ @ @ Connect the mains plug. Turn on the water tap (for models without Aqua-Stop). Sort the laundry. Open the washing machine door. 2 @ @ @ @ Select a programme, e.g. Cottons . Load the laundry. Do not trap any items of laundry.[...]
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Page 8
en Getting to know the appliance 8 * Getting to know the appliance G e t t i n g t o k n o w t h e a p p l i a n c e W ashing machine # 6 7 ( Detergent drawer ~ Page 16 8 Washing machine door with door handle 0 Controls/display elements 9S Open the washing machine door 9T Close the washing machine door @ Service flap[...]
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Page 9
Getting to know the appliance en 9 Control panel Displa y panel + # 3 ( G Speed*, F Eco*, p Reduced Ironing, O Rinse Plus/ Z W ater Plus (Aqua Plus)* additional programme settings (* depending on the model) @ Display panel for settings and information Overview of all additional programme settings H A Start/Reload for starting, interrupti[...]
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Page 10
en Laundry 10 Z Laundr y L a u n d r y Sorting laundr y Sort your laundry according to the care instructions and manufacturer's information on the care labels, depending on: ■ Type of fabric/fibre ■ Colour Note: Laundry can discolour or not be cleaned correctly. Wash white and coloured laundry separately. Wash new bright fabrics separately[...]
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Page 11
Detergent en 11 C Detergent D e t e r g e n t Correct selection of detergent The care label is crucial for selecting the correct detergent, temperature and treatment of the laundry. ~ See also www.sartex.ch Visit www.cleanright.eu to find further information on detergents, care products and cleaning agents for domestic use. ■ Standard detergent w[...]
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Page 12
en Overview of programmes 12 / Overview of programmes O v e r v i e w o f p r o g r a m m e s Programmes on the programme selector Programme/type of laundry/information Settings Name of the programme Brief explanation of the programme and for which fabrics it is suita- ble. Max. load; * Reduced load for the G Speed setting Temperature that can be s[...]
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Page 13
Overview of programmes en 13 Starching Note: Laundry must not be treated with fabric softener. Starching is possible in all wash programmes if liquid starch is used. Measure starch into compartment M in accordance with the manufacturer's instructions (clean first if necessary). Dyeing/bleaching Dye should only be used in normal household quant[...]
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Page 14
en Programme default settings 14 0 Programme default settings P r o g r a m m e d e f a u l t s e t t i n g s The spin speed and programme duration ("Ready in" time) for all programmes are preset at the factory. These are displayed in the display panel after selecting the programme. You can change the default settings as follows. 0 Spin s[...]
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Page 15
Operating the appliance en 15 Note: The washing temperature is lower than the selected temperature. For special hygiene requirements, we recommend selecting a higher temperature or the G Speed option. p Easy-Iron Special spin sequence with subsequent fluffing. Gentle final spin – residual moisture in the laundry slightly increased. O Rinse plus* [...]
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Page 16
en Operating the appliance 16 Select additional programme settings By selecting additional settings, you can better adapt the washing process to your items of laundry. The settings can be selected or deselected depending on the programme progress. The indicator lamp for the button lights up if a setting is active. The settings are not saved when th[...]
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Page 17
Operating the appliance en 17 Rinse eyes or skin thoroughly if they come into contact with detergent/care products. If swallowed accidentally, seek medical advice. Note: Dilute viscous fabric softener and fabric conditioner with water; this prevents blockages. Pour the detergent and care products into the appropriate compartments: 1. Pull out the d[...]
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Page 18
en Operating the appliance 18 ■ E flashes: The childproof lock is active and the programme selector has been adjusted. To prevent the programme from stopping, turn the programme selector back to the original programme. The symbol lights up again. Note: The childproof lock can remain activated until you wish to start the next programme, even after[...]
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Page 19
Sensors en 19 Remo ving laundry/switching of f the appliance 1. Open the washing machine door and remove the laundry. 2. Turn the programme selector to Off . Appliance is switched off. 3. Turn off the water tap. Note: Not required for Aqua-Stop models. Not es ■ Do not leave any items of laundry in the drum. They may shrink in the next wash or dis[...]
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Page 20
en Setting the signal 20 M Setting the signal S e t t i n g t h e s i g n a l 2 Cleaning and maintenance C l e a n i n g a n d m a i n t e n a n c e : Warning Risk of death! There is a risk of electric shock if you touch live components. Switch off the appliance and unplug the mains plug. : Warning Risk of poisoning! Toxic vapours can be produced b[...]
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Page 21
Cleaning and maintenance en 21 ■ Cleaning with a jet of water is prohibited. Drum Wipe the inside of the rubber seal dry with a cloth. Leave the washing machine door open in order that the drum can dry. Use chlorine-free cleaning agents and not steel wool. Descaling Note: Make sure that there is no laundry in the machine. Descaling should not be [...]
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Page 22
en Cleaning and maintenance 22 5. For models without a drain hose: Carefully unscrew the pump cover until the detergent solution begins to flow out. When the service flap is half full, close the pump cover and drain the service flap. Repeat the above steps until all the detergent solution has completely drained out. 6. Carefully unscrew the pump co[...]
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Page 23
Faults and what to do about them. en 23 6. For standard and Aqua-Secure models, clean the filter on the rear of the appliance: Remove the hose from the rear of the appliance. Remove the filter using pliers and clean the filter. 7. Connect the hose and check for leaks. 3 Faults and what t o do about them. F a u l t s a n d w h a t t o d o a b o u t [...]
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Page 24
en Faults and what to do about them. 24 Information on the displa y panel Faults and what t o do about them. Display Cause/remedial action YES The washing machine door is unlocked. It is possible to add laundry. NO ■ Temperature too high. Wait until the temperature drops. ■ Water level too high. Not possible to add laundry. Close the washing ma[...]
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Page 25
Faults and what to do about them. en 25 Spin result not satisfac- tory. Laundry wet/too damp. ■ Not a fault – the unbalanced load detection system has interrupted the spin because the laundry is unevenly distributed. Distribute small and large items of washing in the drum. ■ Reduced Ironing selected? ■ Selected speed too low? Spin cycle sta[...]
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Page 26
en After-sales service 26 4 Af ter -sales ser vice A f t e r - s a l e s s e r v i c e If you cannot rectify a fault yourself (Faults and what to do about them ~ Page 24 ), please contact our after-sales service. ~ Cover page We will always find an appropriate solution in order to avoid unnecessary visits by engineers. Please give the after-sales s[...]
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Page 27
Consumption rates en 27 [ Consumption rates C o n s u m p t i o n r a t e s Energy and water consumption, programme duration and residual moisture for the main washing programmes Programme Load Energy consumption* Water* Programme duration* Cottons 20 °C 7 kg 0,31 kWh 72 l 2 ¾ h Cottons 40 °C 7 kg 0,85 kWh 72 l 2 ¾ h Cottons 60 °C 7 kg 1,21 kW[...]
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Page 28
en Technical data 28 Ef ficiency test programmes for co tton fabrics The following programmes (standard programmes, indicated by ü ) are suitable for cleaning normally soiled cotton fabrics and are the most efficient with respect to combined energy and water consumption. J T echnical data T e c h n i c a l d a t a Dimensions: 850 x 600 x 590 mm (h[...]
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Page 29
Positioning and connecting en 29 5 Positioning and connecting P o s i t i o n i n g a n d c o n n e c t i n g Included with the appliance Not es ■ Check the machine for transport damage. Never use a damaged machine. If you have a complaint, please contact the retailer from whom you purchased the appliance, or our after-sales service. ■ Moisture[...]
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Page 30
en Positioning and connecting 30 Caution! Water damage The connection points for the water supply hose and water drain hose are under high water pressure. To prevent leaks and water damage, you must follow the instructions in this section. Not es ■ In addition to the safety information listed here, the local water and electricity supplier may hav[...]
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Page 31
Positioning and connecting en 31 1. Take the hoses out of the holders. 2. Unscrew and remove all four transport brace screws. Remove the sleeves. To do this, remove the mains cable from the holders. 3. Fit the covers. Lock the covers firmly in place by applying pressure to the snap-in hooks. Hose and cable lengths ■ Left-hand connection ■ Right[...]
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Page 32
en Positioning and connecting 32 W ater inlet : Warning Risk of death! There is a risk of electric shock if you touch live components. Do not immerse the Aqua-Stop safety valve in water (it contains an electric valve). Observe the following when connecting the machine: Not es ■ Only operate the washing machine using cold mains water. ■ Do not c[...]
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Page 33
Positioning and connecting en 33 ■ Height difference between the installation surface and the drain: Min. 60 cm, max. 100 cm You can lay the water drain hose as follows: ■ Drainage into a washbasin : Warning Risk of scalding! When you are washing at high temperatures, there is a risk of scalding if you come into contact with hot detergent solut[...]
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Page 34
en Positioning and connecting 34 Electrical connection : Warning Risk of death! There is a risk of electric shock if you touch live components. ■ Never touch or hold the mains plug with wet hands. ■ Only pull out the mains cable by the plug and never by the cable, as this could damage it. ■ Never unplug the mains plug during operation. Observ[...]
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Page 35
Positioning and connecting en 35 T ranspor tation E.g. when moving house Preparatory work: 1. Turn off the water tap. 2. Reduce the water pressure in the supply hose. Maintenance – filter in the water supply ~ Page 22 3. Drain the remaining detergent solution. Maintenance – detergent solution pump blocked ~ Page 21 4. Disconnect the washing mac[...]
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Page 36
Robert Bosch, Hausgeräte GmbH Carl-Wery-Straße 34 81739 München DEUTSCHLAND *9001021005* 9001021005 (9409) Aqua-Stop warranty Only for appliances with Aqua-Stop In addition to warranty claims against the vendor based on the purchase agreement and to our appliance warranty, we will provide compensation under the following conditions: 1. If water [...]