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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Bose SoundTouch 20 Series II, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Bose SoundTouch 20 Series II one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Bose SoundTouch 20 Series II. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Bose SoundTouch 20 Series II should contain:
- informations concerning technical data of Bose SoundTouch 20 Series II
- name of the manufacturer and a year of construction of the Bose SoundTouch 20 Series II item
- rules of operation, control and maintenance of the Bose SoundTouch 20 Series II item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Bose SoundTouch 20 Series II alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Bose SoundTouch 20 Series II, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Bose service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Bose SoundTouch 20 Series II.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Bose SoundTouch 20 Series II item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Owner ’s Guide[...]
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Page 2
2 - English Please take the time to carefully r ead and follow these Important Safety Instructions. They will help you set up and operate your system properly and enjoy its advanced featur es. Save this guide for future r eference. The lightning flash with arrowhead symbol within an equilateral triangle alerts the user to the presence of uninsulat[...]
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Page 3
English - 3 Important Safety Instructions The product contains magnetic material. Please contact your physician if you have any questions on whether this might affect the operation of your implantable medical device. CAUTION: Make no modifications to the system or accessories. Unauthorized alterations may compromise safety , regulatory co mpliance[...]
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4 - English Regulatory Guidel ines CAN ICES-3 (B)/NMB-3(B) Information about products that generate electrical noise This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to pr ovide reasonable pr otection against harmful interference in a r e[...]
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English - 5 Regulatory Guidel ines Names and Contents of T oxic or Hazardous Substances or Elements T oxic or Hazardous Substances and Elements Part Name Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent (CR(VI)) Polybrominated Biphenyl (PBB) Polybrominated diphenylether (PBDE) PCBs X O O O O O Metal parts X O O O O O Plastic parts O O O O O O Speaker[...]
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6 - English Contents Presenting SoundTouch ™ from Bose ® Key benefits .............................................................................................................. 8 Introduction About y our SoundT ouch ™ 30/20 system .................................................................... 9 System features.......................[...]
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English - 7 Contents Advanced Features Updating system software ............................................................................................ 20 Disabling Wi-Fi ® capability ............................................................................................. 20 Re-enabling Wi-Fi ® capability ...............................[...]
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Page 8
8 - English Presenting SoundT ouch ™ from Bose ® With SoundT ouch ™ , you can stream Internet radio, music services, and your music library . If you have Wi-Fi ® at home, you’re r eady to enjoy your favorite music in any room you want. Key benefits • Enjoy wireless access to Internet radio, music services and your music library . • Wir[...]
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Page 9
English - 9 Introduction About y our SoundTouch ™ 30/20 system Y our SoundT ouch ™ Wi-Fi ® music system provides clear , room-filling sound streamed wir elessly over your home Wi-Fi network. Use the free SoundT ouch ™ app to set up and control your system. See “Adding the system to your Wi-Fi ® network” on page 11. System features • [...]
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Page 10
10 - English Setting up the System Unpacking the system Carefully unpack the carton and confirm that the following parts ar e included. SoundT ouch ™ Wi-Fi ® music system Power cord Remote control USB cable (computer setup only) May ship with multiple power cords. Use the power cor d for your region. Note: If part of the system is damaged, do n[...]
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English - 11 Setting up the System Connecting the system to power Before you set up the system on your network, connect the system to power . 1. Plug the power cord into the POWER connector on the system. 2. Plug the other end of the power cord into an AC (mains) power outlet. Adding the system to y our Wi-Fi ® network After you connect the system[...]
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12 - English Setting up the System Download and install the SoundTouch™ app If this is your first time setting up a SoundT ouch ™ system, you must install the app. On your smartphone or tablet, download the SoundT ouch ™ controller app . Bose SoundT ouch TM controller app • iOS users: download from the App Stor e • Android ™ users: dow[...]
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English - 13 Using the System Powering on the system On the button pad or the remote contr ol, press Power . The display may show an icon, message, or Now Playing information, depending on system state. For a list of icons that may appear on the display , see page 14. Tip: Y ou can also press a Preset or to power on the system. Getting system infor[...]
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Page 14
14 - English Using the System Messages on the display The display shows system information and icons, and may include album or artist. Display icon Description Appears at initial power on. Instructs you to refer to setup instructions Internet radio is playing AirPlay mode is active V olume is being adjusted Music library is playing Multi-room audio[...]
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English - 15 Using the System Wi-Fi ® Indicator The Wi-Fi indicator on the front of the system indicates Wi-Fi status. Indicator activity System state Blinking white Connecting to Wi-Fi network Solid white (dim) Power saving mode and connected to Wi-Fi network Solid white (bright) System is on and connected to Wi-Fi network Blinking amber Disconne[...]
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16 - English Controll ing the System using the App Using the SoundTouch ™ app The SoundT ouch ™ app is a software application that enables you to set up and control SoundT ouch ™ from your smartphone, tablet, or computer . Using the app, your smart device acts as a rich remote for your SoundT ouch ™ system. The app enables you to manage you[...]
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Page 17
English - 17 Personalizing your Presets How Presets work Y ou can personalize six Presets to your favorite streaming music services, stations, playlists, artists, albums or songs from your music library . Y ou can access your music, at any time, with a simple touch of a button on the SoundT ouch ™ system or its remote contr ol. Tip: Y ou can also[...]
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Page 18
18 - English Personalizing your Presets Setting a Preset 1. Stream music to the system using the app. 2. While the music is playing, press and hold a Pr eset on the button pad or remote contr ol (about 2 seconds). The system emits a tone when the Preset is set. A New Preset assigned message appears on the display . Note: For information on using th[...]
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Page 19
English - 19 Listening to other Sources Playing music from other sources Using the SoundT ouch ™ system, you can listen to music stored on a smartphone, tablet, computer or other type of audio device by either connecting a device to the AUX connector or playing an AirPlay ® stream via Wi-Fi ® . Playing an AirPlay stream from an AirPlay compatib[...]
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20 - English Advanced Features Updating system sof tware The app alerts you when a software update is available. However , you can also update system software using the button pad. 1. Press to power the system on. 2. On the button pad, press and hold and – (about 5 seconds). The display shows a countdown from 5-1. A pr ogress bar indicates status[...]
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Page 21
English - 21 Advanced Features Re-enabling Wi-Fi ® capability While the system is on, press and hold and – (about 5 seconds). The display shows a countdown from 5-1 and a message similar to Hold to enable networking appears on the display . The Wi-Fi indicator illuminates when Wi-Fi is enabled. Resetting the system Factory reset clears all sour [...]
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22 - English Care and Maintenance T roubleshooting For more tr oubleshooting information, refer to the in-app help. Problem What to do Cannot complete net- work setup • Connect the system to AC (mains) power . • Select correct network name and enter passwor d. • Connect the device and SoundT ouch ™ system to the same Wi-Fi ® network. • P[...]
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English - 23 Care and Maintenance Rebooting y our system Y ou can reboot your system using the AUX button. If your system is unresponsive, you can force the system to r eboot. Rebooting the system does not clear the system settings or Presets. 1. On the button pad, press and hold until the system’ s display tur ns off (about 15 seconds). 2. Relea[...]
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24 - English Care and Maintenance Cleaning T o clean your SoundT ouch ™ system, wipe the exterior using a soft, dry cloth. Y ou can also lightly vacuum the grille on the system. • DO NOT use solvents, chemicals, or sprays. • DO NOT allow liquids to spill or objects to drop into any openings. Replacing the remote control battery WARNING: Keep [...]
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English - 25 Care and Maintenance 25 - English Customer service For additional help using the system, contact Bose ® Customer Service. Refer to the quick start guide in the carton for contact information. Limited warranty information Y our SoundT ouch ™ system is covered by a limited warranty . Details of the limited warranty are pr ovided on th[...]
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26 - English T echnical Information SoundTouch™ 30 system Size: 9.7"H x 17.1"W x 7.1"D (24.7 cm x 43.5 cm x 18.1 cm) W eight: 18.5 lb (8.39 kg) Input power rating: U.S.A./Canada: 120V 50-60 Hz, 150W International: 220-240V 50-60 Hz, 150W Japan: 100V 50-60 Hz, 150W SoundTouch™ 20 system Size: 7.4"H x 12.4"W x 4.1"D [...]
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Page 27
English - 27 Important setup information • Y ou can set up your system using a computer rather than a smartphone or tablet. • Use a computer that is on your Wi-Fi ® network. • Use a computer where your music library is stor ed. • Y ou need the provided USB cable. * • Do not connect the USB cable until the app instructs you to connect the[...]
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©2014 Bose Corporation, The Mountain, Framingham, MA 01701-9168 USA AM734227 Rev . 00[...]