Bowe, Bell + Howell S006830 manual

Tr ū per Operator Manual Color Scanner Part Number S006830 Rev . B[...]

www.bbhscanners.com 2 of 142 Bö w e Bell + Ho w ell Scanner s Disc laimer The instructions and descri ptions containe d in this document were accurate at the time of publishing. However , succeeding product s and do cument s are subject to cha nge without notice. The refore, Bowe Bell + Howell Scanners, L.L.C. assumes no liability for damages incu[...]

www.bbhscanners.com 3 of 142 International Offices In Europe The Bowe House The S ter ling Centre - Bracknell Berkshire RG12 2PW United Kingdom T elephone: +44-1344-462 -103 Fax: +44-1344-462-101 T echnical Support: Engsupport.scanne r@bowebellhowell.com In Asia: China No. 2 room, 601 T ower W3, Oriental Plaza No. 1 East Chang An Ave, Dong Cheng Di[...]

www.bbhscanners.com 4 of 142 T rademark Acknowledgments ENERGY ST AR® and the ENERGY ST AR certification mark are registered U.S. marks. Windows ® 2000 is Microsof t ® Windows ® 2000 operat ing system. Windows ® XP is Microsoft ® Windows ® XP operating system. Microsoft ® a nd Windows ® are either register ed trademarks or tr ademar ks of [...]

www.bbhscanners.com 5 of 142 T able of Contents Trademark Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Federal Communica tions Commission Requiremen ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Thank You . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

www.bbhscanners.com 6 of 142 Changing the Background Color Re ference Plates . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Operator Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Cleaning the Outside of the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

www.bbhscanners.com 7 of 142 When Is Shading Adjustment Required? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Shading Adjustment Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Appendix 4—Adding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

www.bbhscanners.com 8 of 142 Federal Communications Commission Requirements (For United S tates only) This equipment has been tested and found to comply with the limits for a Cl ass A digital device, pursuant t o part 15 of the F CC Rules. Th ese lim its are designed to provide reasonable protection against harmful interference when the equipment i[...]

www.bbhscanners.com 9 of 142 Thank Y ou Thank you for purchasing a Böwe Bell + Howell T r ū per™ Color Scanner Model 3600. This is an exceptional, fast-s canning and read y-for-duty sca nner . The T r ū per bundle consists of everyth ing you need to co nnect and operate the scanner . This includes the scanner itsel f, a USB 2.0 cable and Vi rt[...]

www.bbhscanners.com 10 of 142 Specifications Scanner Unit This ta ble describes the features directly re lated to the Tr ū p er scanner functionality . These features includ e scanning speeds, document size s, image quality and other ha rdware rela ted characteristics. Specificat ion Tr ū per Specificati on Scanning Mode Duplex Scanning Method Di[...]

www.bbhscanners.com 11 of 142 Specification Tr ū per Specifi cation Environment Operating T empera ture and Humidity 59°F to 86°F (15°C to 30°C), 30% to 80% RH Storage T em per ature and Humidity 32°F to 95°F (0°C to 35°C), 10 % to 80% RH Daily Duty Cycle 10,000 pages Additional Featur es End User Replaceable Feeder Rollers, Singl e and Mu[...]

www.bbhscanners.com 12 of 142 Advanced Features The T r ū per scanner boasts a br oad feature set that compleme nts a robust hardware platform. The se advanced features enhance the scanner's ability to provide clean, cris p images. Kofax VirtualReScan Plus (VRS 4.0) e nables man y of thes e features . Ot her features are part of the scanne r [...]

www.bbhscanners.com 13 of 142 Consumable Parts and Accessories List Consumable parts and accessories ar e available from the Böwe Bell + Howell Scanning Essentials online store at http://webstore.bb hscanners.com or from the reseller where you purchased the T r ū per scanner . Computer System Requirements  Note Please note the following recomme[...]

www.bbhscanners.com 14 of 142 • Depending on the com pu te r sys te m an d th e sca nnin g or doc um e nt m an ag eme n t software application used, you may not be able to sc an a large color image in high resolution. • The scanning speed will vary d epending on the comp uter memory , CPU operating system and the scanning or document mana gemen[...]

www.bbhscanners.com 15 of 142 Component Identification Document guide Feeder ADF door Feeder tray Feeder extension tray Back stopper Power button Exit tray Power indicator Document cover Exit stopper STOP/ST ART button Auto or manual feed selector ADF door release Imprinter door USB connector Fan exhaust AC input[...]

www.bbhscanners.com 16 of 142 Exit door release ADF glass Reference plate ADF glass Reference pl a te Exit door[...]

www.bbhscanners.com 17 of 142 Minimum Space Requirements Be sure to m aintain the recom mended area of open s pace around th e top and sides of the scanner as shown in the following diagrams. This will allow you to use all of the featur es of the scanner and w ill assure that there is proper ventilation fo r the unit. T op V iew Fr o n t V i e w Cl[...]

www.bbhscanners.com 18 of 142 Safety Precautions for the Operating Environment The Scanner Unit The following safety precauti ons and pro per handling in structions are re commended for your safety and to extend the life of the scanner: Caution Prior to scannin g with the Autom atic Document F eeder (ADF ), remove all staples an d paper clips from [...]

www.bbhscanners.com 19 of 142 Caution Do not place books, p aper , or other items on t he scanner . Do not place the scanner in an area where there is a lo t of smoke, dust, chemical f umes or vib ration. Do not leave the power cord plugged into the AC outlet if the scanner is not used fo r an extended period. Do not place the scanner on an uneven [...]

www.bbhscanners.com 20 of 142 Caution Caution Do not place the scanner in dire ct sunlight or in a cold draft. Do not place the scann er in a vertical position . The scanne r ca nnot function in this position. Place the scanner on ly in a horizont al position. Do not place the scanner near a heating ap plianc e or air conditionin g vent. Do not pla[...]

www.bbhscanners.com 21 of 142 Power Source Caution • Power requirement s: Power outlet with AC 100– 120 V , 50/60 Hz or AC 220–240 , V 50/60 Hz. • Use a voltage level that doe s not vary more than ±10% from the volt age level marked on the scanner nameplate. The namepla te is loca ted on the back side of the scanner . • The scanner must [...]

www.bbhscanners.com 22 of 142 • Do not place heavy object s on the disc case or drop the case. • T o clean the disc, hold the d i sc by its ed ges and wipe it fr om the center to the edges with a dry , soft cloth.[...]

www.bbhscanners.com 23 of 142 Installing the Scanner Quick Installation Checklist Read the Tr ū per Operator Manua l located on the T r ū per Installation Resource CD-ROM. Insert the CD-ROM into the a ppropriate drive on the c omputer . Microsoft Autoplay will start, displaying the Select Y our Langu ag e screen. Select your lang uage and click O[...]

www.bbhscanners.com 24 of 142 Unpacking the Scanner Unpack the scanner unit and the included part s. Be sure that all part s are present be fore installing the scanner . If ther e ar e an y mis sing parts, please contact the rese ller wher e you pu rc ha se d th e Tr ū per scanner . Â Note It is highly reco mmen ded that you keep the or iginal ca[...]

www.bbhscanners.com 25 of 142 Attaching the Feeder T ray Install th e left sid e of the fe eder tray by inserting the pin located in the lef t side of the feeder into the hole located on the lef t arm of the feeder tray . Install the right side of the feeder tray by inserting the pin located in the right side of the feeder into the hole located on [...]

www.bbhscanners.com 26 of 142 Initial Setup and Installation Connecting th e Scanner T urn off the power for the computer . Plug the scanner power cord into the AC power in put on the ba ck of th e scanner and connect the other end to a power outlet. Connect the supplied USB cable to an available USB 2 .0 port on the computer and co nnect the other[...]

www.bbhscanners.com 27 of 142 Installing the W ind ows Scanner Driv er Press the sc anner button to the ON position. • The LED will at first displa y a flashing orange light. • The scanner is ready when the LED displays a steady gree n light. T urn on the power for the computer . 1 LED Power button 2[...]

www.bbhscanners.com 28 of 142 In Windows 2000 or Win dows XP , log on with Administrator pr ivileges. Windows will detect the scanner and st art the Found New Hardware Wizard. Follow the procedure descri be d in the following step s and diagrams: 1. Click Next . 2. Select Search for a suit able driver for my device , then click Ne xt . 3[...]

www.bbhscanners.com 29 of 142 3. Select CD-ROM drives , then click Next . 4. Insert the T r ū per Installa tion Resource CD-ROM into the appropriate drive on the computer . 5. When Windows finds the device driver , click Next .[...]

www.bbhscanners.com 30 of 142 6. If Windows cannot find the driver files, use the Browse option in the Files Needed dial og box. Browse to the folder D:minidriver , where “D ” is the letter for the drive that contains th e Tr ū per CD-ROM. If there is no reque st for files needed, continue with the ne xt step. 7. If the Windows XP compatib il[...]

www.bbhscanners.com 31 of 142 8. The Found New Hardware Wizard will now complete the installation of the driver . When the wizard has finished, click Finish to complete th e ins tallation. 9. Restart the comp uter .[...]

www.bbhscanners.com 32 of 142 Tr ū per Software Installation Installing the Software Insert the T r ū per Installation Resource CD-ROM in the CD-ROM drive of the computer . • If Microsoft Autoplay is active, the installation menu will appear and you can continue with the next step. • If the installation menu does not appear , select the Windo[...]

www.bbhscanners.com 33 of 142 Click Install Sof tware . Click the Install Software steps sequentially , S tep 1 to S t ep 4. In Windows 2000 or Windows XP , you will need to log on to the computer with Administrator privil eges in order to comple te the installation. Please refer to your Windows user ma nual or call y our infor mation technology de[...]

www.bbhscanners.com 34 of 142 2. Read the license agreement and click Ye s to accept the agreement. 3. Click Next to select the default destination folder for the prog ram files (recommended). T o install the files in a dif ferent folder , click Browse and select a dif ferent destination, then click OK in the Choose Folder window .[...]

www.bbhscanners.com 35 of 142 4. Click Next to select the default folder for program icons. The User Utility Setup is per forming the in stallation.[...]

www.bbhscanners.com 36 of 142 5. When the setup is complete, click Fin ish. The T r ū per User Utility Help files will automatically install.[...]

www.bbhscanners.com 37 of 142 6. Click Next to continue. 7. When the setup is complete, click Fin ish.[...]

www.bbhscanners.com 38 of 142 ISIS Driver 1. Click Step 2 ISIS Driver . The Pixel T ranslations BBH 3600 ISIS driver must be installed to properly operate the scan ner . 2. Read the license agreement and click Ye s to accept the agreement. 5[...]

www.bbhscanners.com 39 of 142 3. Close all other Windows programs, then click Next . The ISIS Driver Setup is pe rforming th e installation.[...]

www.bbhscanners.com 40 of 142 4. When the setup is complete, select No, I will restart my computer later , then click Finish . Â Note If you select the option to restart the computer , yo u will also need to restart the scanner . After you restart the computer , log on with Administrator privileges, then select Start and Run on the taskbar . In th[...]

www.bbhscanners.com 41 of 142 Vir t ua l Re S ca n 1. Click Step 3 Vi rtualReScan . More detaile d information about VRS inst allation is available in the VirtualReScan Installation Guide on the T r ū per Installation Res ource CD-ROM. Select View Manuals on the inst allation Main Menu. 2. The installation wizard is preparing to install VRS. 6[...]

www.bbhscanners.com 42 of 142 3. The Install VRS only option is selected by default. Click Next to continue. 4. Enter your name, compan y name and e-mail addr ess for VRS product regi stration. If you do not wish to be contacted with VRS prod uct- rela ted information, select the cont act option check box. Click Next to continue.[...]

www.bbhscanners.com 43 of 142 5. The Part Number , Serial Nu mber and Prod uc t Code for VRS softwa re is automatically populated. Click Next to continue. 6. Click Next to select the default destination folder for the prog ram files (recommended). T o install the files in a different folder , click Change and select a different destination, then cl[...]

www.bbhscanners.com 44 of 142 7. Select BBH 3600 USB , then click Next to configure the scanne r . 8. Click Install .[...]

www.bbhscanners.com 45 of 142 The installation wizard will perform the inst allation. 9. Please ign ore by click ing OK in the Sentinel dialog box. (Sentinel is a licensing utility for VRS.)[...]

www.bbhscanners.com 46 of 142 10. When the installati on is complete, click Finish . 1 1. Click Ye s to restart the computer .[...]

www.bbhscanners.com 47 of 142 Driver Selection: Scanning Applicat ions with VRS Connectivity VirtualReScan is compatible with mo st scanning applicat io n s. Wh en starting your sca nn in g ap plic at ion , you may be requested to select a scann er or a scan ne r so urce. Depend ing on your application, se lect one of the following: • For ImageCo[...]

www.bbhscanners.com 48 of 142 View Manuals The Tr ū per Operator Manual and VRS manuals are ava ilab le on the T r ū per Installation Resource CD-ROM. T o v iew the manuals you will need Adobe Acrobat Reader . Insert the CD-ROM in the computer . Click Vi ew M an u al s from the Main Menu. Select a manual from the list. Contents of the Installa ti[...]

www.bbhscanners.com 49 of 142 Operating the Scanner T urning on the Scanner T urn on the scanner . • Press the po wer button to the ON p osition. • The LED will at first displa y a flashing orange light. • The scanner is ready for scannin g when the LED displays a steady gree n light. After the scanner’s LED light is green, turn on the comp[...]

www.bbhscanners.com 50 of 142 LED Status Indicator The color of the LED light indicates the st atus of the scanner: LED Light Statu s Green Ready to scan or scanning in process Green (flashin g) Sleep mode Green/Orange (flashing) Multifeed Ignore function set Orange Ready to scan or scanning with warning 1 1. The rollers need to be clean ed or repl[...]

www.bbhscanners.com 51 of 142 Document Preparation Prepar e the document s you want to scan according to the guidelines and recomm endations in this section. Gener al Guidelines Do not scan of ficial document s or copyrighted material : • Do NOT scan currency . • Do NOT scan copyrighted material or the wo rk of others except fo r private us e o[...]

www.bbhscanners.com 52 of 142 Glued or curled documents may cause a pape r jam or damage in the ADF unit. The height of the document s placed in the feeder tray mus t not exceed the p aper limit mark that appears on th e right side of the document guide. ( See the diagram on page 57. ) The following c hart indicate s the maxim um number of sheets t[...]

www.bbhscanners.com 53 of 142 Types of Documents to A void in the ADF The following types of docu men ts may cau se jams in the ADF or may cause the ADF to feed mo re than one sheet at a time: • Overhead projector sheets , other plastic films, cl oths or met allic sheets • Paper with irregularities such as ta bs, staples, p aste and similar ite[...]

www.bbhscanners.com 54 of 142 Using the T r ū per ADF The T r ū per ADF (Automa tic Document Feeder) enables mult iple sheet scanning. For the best resu lts when scanning multiple sheet s, follow the documen t prepar ation re commendations and procedures as described in “ Document Prepar ation ” on p age 51 . T o use the Multifeed Ignore feat[...]

www.bbhscanners.com 55 of 142 Adjust the document guides on the ADF so that they a re slightly wider th an the size of th e document. Set the feed selector switch to AUT O. 3 Document guides 4 Feed selector AUTO position[...]

www.bbhscanners.com 56 of 142 When scanning document s that are longer than the feeder tray , you can pull out the feeder extension tray , w hich is located near the edge of the feeder tray . The ex tension tray will support documents up t o 15 inches (3 81 mm) lo ng. T o handle longer paper in the exit tray , extend th e exit stopper . Adjust the [...]

www.bbhscanners.com 57 of 142 Caution The height of the documents p laced in the feeder tray must no t exceed the pa per limit mark that appears on the right si de of the document guide . Placing more sheets in the feeder tr ay may cause a pape r jam. Open the Scanner Propertie s window . Y ou are now ready to sca n. Refer to the instructions for y[...]

www.bbhscanners.com 58 of 142 Clearing Paper Jams in the ADF If a paper jam occurs in the ADF (Automatic Document Fe eder), the jam is often th e result of loading torn documents, documents with thin paper , or documents that are crea sed or curled on th e edge going into the feeder . For information on how to prepare documents for sca nning with t[...]

www.bbhscanners.com 59 of 142 Pull the jammed document out of the document feed er . When only the bottom end of jammed paper is visibl e with the ADF door open, keep the ADF door open and also ope n the exit door . Carefully remove the jammed pa per through ei ther the docume nt feeder or the exit path, as described in “ Removing Paper Jams from[...]

www.bbhscanners.com 60 of 142 R e mo ving Paper Jams from the Exit Path Pull the exit stopper forward and ra ise the feeder tr ay in the direction of the arrow u ntil the tray clicks into place. Pull the exit door release lever and op en the exit door . 1 Feeder tray Exit stopper 2 Exit door release[...]

www.bbhscanners.com 61 of 142 Pull out the jammed document from the exit area. Close the exit door. • When you close the exit door , close it securely until the door is locked . Do not slam the exit door . If the jammed pa pe r can not be re move d from th e e xit d oor , remove it from the document feeder as described in “ Removing Paper Jams [...]

www.bbhscanners.com 62 of 142 ST OP/ST ART Button Operation The scanner ST OP/ST ART button has dif ferent functions depending on the mode of operation. Emergency S top mode (default) If the scanner is running and feeding p aper , press the blue STOP/ST ART button to immediately stop the paper in the scanner . This is the default mode of operation.[...]

www.bbhscanners.com 63 of 142 Feed Modes with the ADF If the scanning applic ation supports the Advanced Scanner Settings , the scanner can be configured in either automatic, manual or wait for start feed modes via operator selection of the Advanced Settings - Manual Feed Mode . Â Note The T imeout indication is active in all Manual Feed Mode opti[...]

www.bbhscanners.com 64 of 142 Wait f or Star t to Feed In this mode, the operator can manually control t he st art and stop of a batch using the STOP/ST ART button. T o exit the feed mode, press the scanner’s STOP/ST ART key an d cancel scanning from the application. 1. Select Star t Button from the Manual Feed Mode drop-down list. 2. Click the S[...]

www.bbhscanners.com 65 of 142 Scanner Manual Feed Setting Y ou can use the ADF (Automatic Document Feede r) to scan a document one sheet at a tim e. This setting is not recommended for multip le or batch feeding; the bo ttom feede r ro ller is dropped, making it e asier to scan thicker document s through the ADF . T o scan a single sheet manually ,[...]

www.bbhscanners.com 66 of 142 Insert one sheet of t he document into the paper slot with the s ide to be scanned fa cing up. • T o scan in portrait mode, insert the sheet wi th the top edge going first into the paper slot. • T o scan in land scape mod e, insert the sheet with the left edge g oing first into the paper slot . • See also the doc[...]

www.bbhscanners.com 67 of 142 3. Select a speed from the Feeding Sp eed drop -down list in the Ad va nced Settings dialog box. Detect Double Feed This function detects th e feeding of more than one sheet at a time. If a do uble feed is detected, you can opt to be notified. The default sett ing for this function is stop. Â Note With this function, [...]

www.bbhscanners.com 68 of 142 4. If the Detect Double Feed function operates incorrectly , adjust the sensitivity level by selecting one of the levels in the Sensitivity drop-down list. 5. Select one of the following from the Action drop-dow n list: If a Multifeed occu rs, rem ov e th e do cu me n t fro m the ADF (A ut om a tic Doc um e nt Feed er [...]

www.bbhscanners.com 69 of 142 Changing the Background Color Y ou can select the backgr ound reference color for the documents yo u scan. The background refer ence color is the color of th e plate th at is behind the docu ment. Depending the type of d ocument being scann ed and the features of your scanning application, the back ground color is impo[...]

www.bbhscanners.com 70 of 142 Locate referen ce plate (A). With your right index fin ger , press t he bar inward . With the Refe rence Plate still pressed into place, use your left hand to roll it forward until it is in the appro priate position. Confirm that the refere nce plate has been turned over and is locked in position. Locate referen ce pla[...]

www.bbhscanners.com 71 of 142 Close the exit door . • When you close the exit door , close it securely until the door is locked . Do not slam the exit door . 5[...]

www.bbhscanners.com 72 of 142 Operator Maintenance Cleaning the Outside of the Scanner T o main tain the sca nn er ’s performance , clea n th e ou tside of the un it at lea st once per month us ing the following procedure: Press the power button to the OFF position. Clean the exit tray , the feeder and feeder tray , ADF cover and other surfaces w[...]

www.bbhscanners.com 73 of 142 Cleaning Inside the Scanner If paper jamming, marking, or multiple-sheet feed ing o ccurs frequently , clean the rollers, sensors and double feed detector as described in th is secti on. T o maint a in scanning quality , clean the scanner component s frequently: Clean inside the scanner a t least once per week o r afte[...]

www.bbhscanners.com 74 of 142 Roller Cleaning Paper Use the roller cleaning p aper to clean in side the scanner . Wa r n i n g Before using the roller cleanin g paper , please read these instructions completely . Keep these instructions for fu ture reference. • KEEP THE ROLLER CLEANING P A PER A W A Y FROM FIRE. • Do not use the roller cleaning[...]

www.bbhscanners.com 75 of 142 Cleaning the Paper F eed Roller , Separation R oll er and Retard Roller Press the power button to the OFF position. Push the ADF door release button to open the ADF door . Use the roller clean ing paper to remove any dir t or grime from the surfaces of the paper fe ed roller and sepa ration roller . Hold the roller to [...]

www.bbhscanners.com 76 of 142 Open the retard cover in the dire ction of the arrow s hown in the diagram by pulling up from the indent on the right side. Use the roller cleaning pap er to remove the dirt from the surface of the re tard roller . Hold the roller to prevent it from rot ating, then wipe the roller from one side to the other in the dire[...]

www.bbhscanners.com 77 of 142 Close the retar d cover in the direction of the arrow as shown in the following diagra m. • When you close the ret ard cover , close it secure ly until the cover is lo cked. Do not slam the retard cover . Close the ADF door . • When you close the ADF do or , close it securely until th e door is lock ed. Do not s la[...]

www.bbhscanners.com 78 of 142 Use the roller cleaning pap er to remove the dirt from the surfaces of the fo ur (4) drive rollers. Hold the roller to prevent it from rot ating, then wipe the roller from one side to the other in the direction of the arro ws sh ow n in the diagram. Turn the roller as you continue to wipe and clean all the way around t[...]

www.bbhscanners.com 79 of 142 Cleaning the Driv e R oller s, F ree Roller s and Exit R oller s in the Exit Door Press the power button to the OFF position. Pull the exit door release lever to open the exit doo r . Use the roller cleaning p ap er to remove the dirt from the surfaces of the fo ur (4) drive rollers and the two (2 ) exit rollers. Hold [...]

www.bbhscanners.com 80 of 142 Use the roller clea nin g paper to rem ov e the dirt from the surfaces of the six (6) free rollers. Hold the roller to prevent it from rot ating, then wipe the roller from one side to the other in the direction of the arro ws sh ow n in the diagram. Turn the roller as you continue to wipe and clean all the way around t[...]

www.bbhscanners.com 81 of 142 Cleaning the Bac kg round Color Re f erence Plates and ADF Glass Press the power button to the OFF position. Pull the exit door release lever to open the exit doo r . In the scanner ba se assembly , clean the ADF gl ass (A) and reference plate (B) with the roller cleaning p aper . 1 2 3 ADF glass (A) Reference plate (B[...]

www.bbhscanners.com 82 of 142 In the exit door assem bly , clean the re ference pl ate (C) and ADF glass (D) with the roller cleaning paper. Close the exit door . • When you close the exit door , close it securely until the door is locked . Do not slam the exit door . 4 Referenc e pl a te (C) ADF glass (D) 5[...]

www.bbhscanners.com 83 of 142 Cleaning the Paper Sens or , Waiting Sensors and Double Feed Detector Prep aration: Locate the blower accessory and remove the brush from the blower . Press the power button to the OFF position. Push the ADF door release button to open the ADF door . Use the blower acc es sory to blow off any dirt from the surf ac e of[...]

www.bbhscanners.com 84 of 142 Use the blower accessory to blow of f any dirt from the double fe ed detector (A) and double feed detector (B). Close the ADF door . • When you close the ADF do or , close it securely until th e door is lock ed. Do not s lam the ADF door . Cleaning the Star ting, Sk ew and Ending Sensor s Prep aration: Locate the blo[...]

www.bbhscanners.com 85 of 142 Use the blower acc essory to blow off any dirt from the surf ac e of th e starting sens or , skew sensor (left) , skew sensor (right) and ending sensor . Use the blo wer accessor y to blow off any dir t from the reflector s heets for the st arting sensor , skew sensor (lef t), skew sensor (right) an d th e ending senso[...]

www.bbhscanners.com 86 of 142 Replacing Consumables Replacing the Pa per Feed Roller Module The T r ū per scan ner allows yo u to perform routine main tenance with out calling a service tech nician. This includes replacing a variet y of part s th at become wo rn as the scanner is used. Replace both the feed r oller module and the ret ard roller mo[...]

www.bbhscanners.com 87 of 142 Remove the paper feed roller module from the ADF door as shown in the following step s and diagrams. 1. Place your fingers on the t abs on the sides of the roller module and pull down the roller module in the direction of the arrow as shown in the diag ram. The module w ill be released from the magnet s located in the [...]

www.bbhscanners.com 88 of 142 Open the Roller Exchange Kit and t ake out the new paper feed roller module. Install th e new pape r feed roller module as shown in the followin g steps and diagr ams. 1. Carefully insert the shaft on the r oller module into the bracket s in the ADF door assembly . 2. Carefully match the gears on the roller module with[...]

www.bbhscanners.com 89 of 142 Replacing the Retard Roller Module Replace both the feed r oller module and the ret ard roller module af ter 300,000 scans. Replace the roller modules more often if yo u find that cleaning insi de the scanner no longer improves p aper jamming, slipping, multi-feeding, mar king and similar feeding problems. Prep aration[...]

www.bbhscanners.com 90 of 142 Remove the retard roller from the metal brackets by holding the e nds of the roller shaft and pulling up the roller in the direction of the arrows, as shown in the following dia gr am. Open the Roller Exchange Kit and t ake out the new retard roller . Install th e new ret ar d roller as shown in the ste p s and diagram[...]

www.bbhscanners.com 91 of 142 Close the retard roller cover . • When you close the ret ard cover , close it secure ly until the cover is lo cked. Do not slam the retard cover . After replacing the pape r feed and retard ro ller modules, click the icon to open the T r ū per User Utility . Select the User Utility opti on to clear the clean roller [...]

www.bbhscanners.com 92 of 142 Tr ū per User Utility The T r ū per User Utility is a softwa re program used to maintain and troubles hoot the T r ū pe r 36 00 sca nn er . The User Utility is installed as part of the scanner’s software inst allation. If you do not find the Tr ū per User Utility icon on the co mputer desktop, please see “ Tr ?[...]

www.bbhscanners.com 93 of 142 Functions and Settings User Utility Main Dialog W indow This window displays the scanner st atus, scanner info rmation and the User Utility functio ns and settings options. Scanner S tatus and Error Code Display This section displays the status of th e connected scan ner along with error codes. For information about th[...]

www.bbhscanners.com 94 of 142 Sleep Mode T o conserve energy and reduce operating cost s, the scanner has a programmable power save featu re. The scanner ’s fa ctory setting is as follows: The powe r save feature is enab led with a waiting time of 15 minutes, so that the Sleep Mode goes into ef fect after 15 minutes after the last sca nne r opera[...]

www.bbhscanners.com 95 of 142 User Shading The User Shad ing function provides adju stments to im prove image quality . Perfor m shading adjustment if the image quality has d eteriorated and does not improv e even after clea ning inside t he scanner . T o perform shading adjustment , you will need a sheet of t he special shading paper th at is incl[...]

www.bbhscanners.com 96 of 142 5. Place the special shadin g paper in the feed er tray in the Landscape position, then click OK . Â Note Use only shading p aper th at is in good con dition. Do n ot use shadin g p aper that is dirty or damaged because this will cause the image quality to deteriorate. Use only the shading paper supplie d with the sca[...]

www.bbhscanners.com 97 of 142 The shading adjustment data with the black re ference is cr eated. Wait until the “Now Adjustin g” message box is cleared from th e scr een. 8. Click OK to co mplete shadin g adjustmen t. R e storing Shading to the Default Y ou can restore shad ing adjustment dat a to the factory de fault settin g. Use this functio[...]

www.bbhscanners.com 98 of 142 4. Click OK to complete the R estore Default function. Scanner Counter The User Utility scanner counters c an be used to keep records of the number of documents scanned. The counters also provide a reminder for rol ler cleaning and p arts replaceme nt. System Displays the number of pa ges scanned in ADF mode afte r the[...]

www.bbhscanners.com 99 of 142 Help Click the Help button to open the Tr ū per Operator Manual document ation in PDF file format. The manual contains info rmation a bout scanner o perations, clea ni ng an d maintena nce and in for mation about the User Utility messages a nd error codes. Select Scanner(X) The Select Scanner button open s the Select [...]

www.bbhscanners.com 100 of 142 Check V er sion Infor mation T o check the s oftware version of the User Utility: 1. Open the User Utility and right click the title bar at the top of the display window . 2. Click the About option to view the version information.[...]

www.bbhscanners.com 101 of 142 T roubleshooting User Utility Error Codes If an issue occurs during scanning, click the icon to open the T r ū per User Utility . Check the Scanner S tatus message an d look for Error Code informa tion. The following t able explains the erro r codes and messages and describes possible causes. The remedy column descri[...]

www.bbhscanners.com 102 of 142 — ***W arning*** The rollers ne ed to be replaced. Please replace the rollers. Please select Clear Counter butt o n after replacing the rollers. W arning counter expired. Rollers need to be replaced. Replace the rollers. See page 86 . After replacing the rollers, return to the User Utility and click the Clear Counte[...]

www.bbhscanners.com 103 of 142 T roubleshooting Scanner Operations If a problem still exists af ter you have checked the User Utility S tatus Messages and Error Codes as described in the previous section, check the items in the following tabl e. If the scanner still malfunctions afte r you have checked the se troubleshooting o ptions, turn the scan[...]

www.bbhscanners.com 104 of 142 Scanning speed i s too slow using the USB connection. The scanner is connected with a USB 1.1 interface. V erify the type of USB interface. Connect with a USB 2.0 interface. The ADF door does not open when the ADF door release is pushed. The ADF door is not closed properly . ( 1) Push the ADF door release button and l[...]

www.bbhscanners.com 105 of 142 V ertical line s appear on the scanned document. The ADF glass areas. Clean the ADF glass areas. See page 81 . The reference plates. Clean the reference pla te s. See page 81 . The scanning density is uneven. The ADF glass areas or reference plates are dirty . Clean the ADF glass areas and reference plates. See page 8[...]

www.bbhscanners.com 106 of 142 Repacking Instructions If you need to transpo rt or ship th e scanner , please follow these guidelines and instructions: • Use the original scanner ca rton and packing mate rials. Y ou will also need shipping t ape and scissors. • Improper rep acking of the scanner may cause damage dur i ng handling and shipmen t.[...]

www.bbhscanners.com 107 of 142 Glossary Automatic Docu me nt Feed (ADF) mode. The scanner mode in which the document s are automatically fed, rather than manually fed, in to the document feeder . Crop (Auto Crop). This software option automatically crops every page to its original size by looking for page or docume nt borders. Deskew . The process [...]

www.bbhscanners.com 108 of 142 Paper jam. The scanner considers that a p aper jam has occurred if the document t akes longer than normal to exit from the scanner . Paper p ath. The curved path t aken by a document as it pa sses through the scanne r . Paper transport. The mechanical system for moving a document thro ugh the scanner . Power cord. The[...]

www.bbhscanners.com 109 of 142 Appendix 1—Front Page, Pre-Scan Imprinter Installation The optional pre- scan imprinter unit an d replacement ink cartri dges are available from the Böwe Bell + Howell Scanning Essentials online store at http://webstore.bb hs canners.com or from the reselle r where you purchase d th e Tr ū per scanner . See also t[...]

www.bbhscanners.com 110 of 142 Component Identification Installing the Imprinter Unit Press the scanner powe r button to the OFF positio n. Ink cartridge Ink cartridge adjusting lever Scale Connector Carriage 1 Power button[...]

www.bbhscanners.com 111 of 142 Open the imprinter door in the direction of the arrow . Connect the imprinter cable to the co nnector on the scanner . Â Note Before you insert the connecto r , be sure to match the rib on the imprinter cab l e connector with the slot on the scanner connector . 2 3[...]

www.bbhscanners.com 112 of 142 Insert the upper pins on the imprinter unit into th e guides located on the bracket. Match the channels in the pins with the guides. Insert the lower pins into the guides locate d on t he bracket. Match the channels in the pins with the guides. Gent ly insert the pin s un til the y ar e lock ed in plac e by the spring[...]

www.bbhscanners.com 113 of 142 Close the imp rinter door in the direction of the arro w . • When you close the imprinte r door , close it secure ly until the door is locked. Do not slam the imprinter door . 6[...]

www.bbhscanners.com 114 of 142 Ink Cartridge Installation and Printing Position Safety Precautions Before insta lling the ink cartridge, please note the follo win g precautions and instructions: • Do not touch the print head with your hands or with a dirty objec t. • Do not subject the ink cartr i dge to shock. • If the date marked on the ink[...]

www.bbhscanners.com 115 of 142 Move the carriage on t he imprinter unit to the p osition for in k cartridge exchange, as shown in the diagram. Insert the ink cartridge into th e ca rriage, as shown in the diagra m. Lock the cartridge adjusting lever , as shown in the diagram. 2 Exchange position 3 4[...]

www.bbhscanners.com 116 of 142 Adjusting the Pr inting P osition T o add an imprint to the page that will appear on the scanne d image, adjust the po sition of the printer carriage according to th e size of the sheet s that you w ant to scan. Move the printer carr iage to align the tab on carriage with one of th e S marks that appears in the scale [...]

www.bbhscanners.com 117 of 142 T o set other printing p arameters, see the instructi ons for your scanning or document management software application. Â Note With certain types of paper , the ink from the imp rinter may s tain the inside of th e scanner . For example, ink m ay stain the scanne r rollers. If th is occurs, clean the areas af fected[...]

www.bbhscanners.com 118 of 142 Cleaning the Ink Cartridge If the head of the ink cartr idg e is dirty or if the ink cartridge has not been used for a long period of time, it may not print prop erly . Cleaning the Pr int Head with the User Utility Click the icon to open the Tr ū per User Utility , then click the Imprinter Cleanin g button. The unit[...]

www.bbhscanners.com 119 of 142 Removing the Ink Cartridge Move the carriage on t he imprinter unit to the p osition for in k cartridge exchange, as shown in the diagram. Pinch the cartridge adjusting lever (1) and lift the cartridg e (2). Y ou can now remove the ink cartridge. 1 Exchange position 2 2 1 1[...]

www.bbhscanners.com 120 of 142 Ink Cartridge Specifications Additional ink cartridges are available fro m the Bö we Bell + Howell Scanning E ssentials online store at http://webstore.bbhscanners.com or from the re selle r wh er e yo u pu rc hased the Tr ū per scanne r . See also the “ Consumable Parts and Accesso ries List ” on page 13 . Ink [...]

www.bbhscanners.com 121 of 142 Imprinter (Endor ser) This function print s on the document s to be scanned. Pre Imprint er prints on the front sides of document sheets before they ar e scanned. The printed re su lt s are also reflected on the scanned images. Â Note A S tarting Number Automatic Incr ement function is provided. When used, the starti[...]

www.bbhscanners.com 122 of 142 3. In the Imprinter S tring field, type in the character string to be printe d. The alphanumerics and symb ols in the following ta ble can be printed. In addition, other information such as th e date and time can be sp ecified. Up to 72 charac ters can be printed. 4. In the S t art Number field, type in th e de fa ult[...]

www.bbhscanners.com 123 of 142 Appendix 2—Multicolor Dropout (MCD) and Single Color Dropout This appendix describes th e basic functiona lity of how to use the Bowe Bell + Howell T r ū per MCD (Multicolor Dropout) . MCD allows the operator to select any combination of up to six d iffer ent user sett able, color dropout schemes . Â Note MCD is o[...]

www.bbhscanners.com 124 of 142 3. Select Red , Green or Blue from the Single Color drop-down list in Advanced Settings dialog box. 4. Click the OK button. Multicolor Dropout (MCD) The Multicolor Dropout function can be used to specify and remove up to 6 colors. 1. N avigate to y our scanning application a nd select Settings . 2. Click the More butt[...]

www.bbhscanners.com 125 of 142 Selecting Multicolor Dropout 1. Click the Selection 1 radio butto n. 2. Select the Enable check box, and then click the Choose button. 3. Enter the RGB number or HiZoom values and then click OK .[...]

www.bbhscanners.com 126 of 142 Â Note The default values for Hue , Saturation and V alue ar e typically accur ate. However , if the dropout color requires adjusting, the Hue, Saturation and V alue numbers can be modified manually . 4. If desired, do one of the following: • Adjust the numbers in Hue , Saturat ion and Va l u e text boxes. Â Note [...]

www.bbhscanners.com 127 of 142 • Adjust the Hue Range , Saturation Range , and V alue Range bars. Â Note Hue Range determines how many colors to dropout, while the Satura tion Range controls the amount of intensity to dropout a nd the V alue Range is the level of brightness to dropout. 5. T o add additional drop out colors, click the next Select[...]

www.bbhscanners.com 128 of 142 T o disable a dropout color: • Select the radio button for the color you want to disable and th en clear the Enable check box. Â Note Any and all of the selections can be active at the same time. When setting rang es to the Hu e, Saturation, and V alue Ranges, the user ca n always reset the slide bars to the starti[...]

www.bbhscanners.com 129 of 142 How to Determine RGB V alue T o determine your color RG B value, do the following: 1. Select 24-bit Color from the Mode drop-down list. 2. Set the document size: Page Size, Page Layout, Feed, Dot s per inch (300 is a good standa rd) and Paper Source. 3. Using your scanning applica tion, scan the document th at has the[...]

www.bbhscanners.com 130 of 142 Appendix 3—Shading Adjustment About Shading Adjustment W hat Is the Pur pose of Shading Adjustment? The process whereby variations in the distr i bution of the scanning lamp’ s quantity of light are transformed into a fixed outp ut within the scann ing rang e is known as shad ing ad ju stm ent. Shadin g adjustm en[...]

www.bbhscanners.com 131 of 142 Appendix 4—Adding Memory The scanner p a ckage includes 64 MB of base memo ry installed on the interface b oard. Some scanning work may requir e add itiona l me mor y de pendin g o n variab les such as the size of the sh eet s to be scanned and the image resolution settings. For exam ple, two-sided scanning of large[...]

www.bbhscanners.com 132 of 142 Remove the two (2) ret aining screws from the interface board. Keep th e screws because they are needed to reinst all the interface board. Remove the interface b oard by pulling on the handle that is built into the board. Caution Do not place your hand inside the unit. Installing a DIMM Module on the Interface Board I[...]

www.bbhscanners.com 133 of 142 R e -installing the Interface Board Insert the interface board into the unit. Gui de the b oar d into pl ace al ong the ra ils located insid e the scanner . Push the board in firmly until it locks into place. Confirm that the interface board is fully insert ed and firmly locked in p lace, then secure the interface boa[...]

www.bbhscanners.com 134 of 142 Appendix 5 - Wire Frame Accessory The wire frame accessory is used when scanning se veral document s of varying sizes. The wire frame neatly stacks these document s after they exit the feeder . Attaching the Wir e Frame Accessor y Pull the exit door release lever and op en the exit door . Attach the wire fr ame to bo [...]

www.bbhscanners.com 135 of 142 Hang the wire frame on the shaft of the exit door re lease. Pull the wire frame in the direction of the arrow slowly until it clicks into place. 3 4[...]

www.bbhscanners.com 136 of 142 Close the Exit Door . • When you close the exit door , close it securely until the door is locked . Do not slam the exit door . 5[...]

www.bbhscanners.com 137 of 142 Index A Adding Memo ry • 131 Additional Contents • 11 Additional Features • 11 ADF Glass • 81 Adjusting the Printing Position • 116 After Clean Roller • 98 After Replace Roller • 98 Auto Color Detect • 12 Auto Orientation • 12 Automatic • 107 Automatic Document Feed (ADF) mode • 107 Automatic Doc[...]

www.bbhscanners.com 138 of 142 Duplex scanner • 107 E Emergency Stop mode • 62 Ending Sensors • 84 Endorser • 121 Environment Operating Temperatur e and Humidity • 11 Error Code Display • 93 Error message • 107 Exchange position • 119 Exit door • 107 Exit Rollers • 79 Exit stopper • 56 Exit tray • 107 F Feed Modes with th e [...]

www.bbhscanners.com 139 of 142 Cleaning the O utside of th e Scanner • 72 Output Options • 10 P Paper feed roller • 104 Paper jam • 108 Paper Mode/B uz zer Sett ing • 94 Paper path • 108 Paper recomme nd a tion • 51 Paper transpo r t • 108 Paper weight Grams/meters • 52 Pounds • 52 Part Numbers • 13 Power Consumption Maximum ?[...]

www.bbhscanners.com 140 of 142 Fxx • 101 U11 • 101 U12 • 101 U13 • 101 U14 • 101 U15 • 101 U16 • 101 U17 • 101 U18 • 101 U20 • 101 U23 • 101 U30 • 101 U32 • 101 U34 • 101 User Utility Main Dialog Window • 93 V VirtualReScan • 47 VRS • 108 W Waiting Sensors • 83 Wire Frame Access ory • 134[...]

www.bbhscanners.com 141 of 142 Limited Use License Agreement for User Utility THIS IS A LEGAL AGREEMENT BETWEEN YOU AN D BOWE BELL + HOWELL SCANNERS, L.L.C. CAREFULL Y READ ALL THE TERM S AND CONDITIONS OF THIS AG REEMENT PRIOR TO USING THE SOFTW ARE P ROGRAM. YOUR USE OF THE SOFTW ARE PROGRAM INDICA TES YOUR ACCEPT ANCE OF THESE TERMS AN D CONDITI[...]

www.bbhscanners.com 142 of 142 4. LIMIT A TION OF LIABILITY : NEITHER BOWE BELL + HOWELL NOR BOWE BELL + HOWELL ’S SUPPLIER MAKES OR P ASSES ON TO YOU OR OTHER THIRD P ARTY , ANY W ARRANTY OR REPRESENT A TION INCLUDING , BUT NOT LIMITED TO, THE IMPLIED W ARRANTY OF MERCHANT ABILITY AND FITNESS FOR A P ARTICULAR PURPOSE. WITHOUT LI MITING THE GENE[...]