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British Telecom Granite Twin manual

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The rules should oblige the seller to give the purchaser an operating instrucion of British Telecom Granite Twin, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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First and foremost, an user manual of British Telecom Granite Twin should contain:
- informations concerning technical data of British Telecom Granite Twin
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of British Telecom Granite Twin alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of British Telecom Granite Twin, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the British Telecom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of British Telecom Granite Twin.

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Table of contents for the manual

  • Page 1

    Us er Guide      This new interactive user guide lets you navigate easily through the pages and allows you to be directed str aight to any websites or email addresses that are r eferenced. Simply hover the cursor over the page number , website or emai[...]

  • Page 2

    • Answering machine with up to 12 minutes digital recor ding time and helpful voice prompts. • Call screening lets you hear callers leaving a message and pick up the call if you want. • 100 Name and number phonebook to store all your contact numbers for easy dialling. • Send and receive text messages. 1 • Handsfree speaker . • Speed dia[...]

  • Page 3

      • BT Gr anite handset • BT Gr anite base • Li polymer (550mAh) battery • Battery compar tment cover • Mains power adaptor (item code 045139) • T elephone line cord • Desk mounting plinth If you have purchased a B T Granite multiple pack you will also have the following items for each hand[...]

  • Page 4

    If you experience any problems, please call the Helpline on  4   Location .......................................................................... 7 Setting up ....................................................................... 7 Setting up for multiple pac[...]

  • Page 5

    5 If you experience any problems, please call the Helpline on   Calls list ......................................................................... 29 New Message and & Caller Display .................[...]

  • Page 6

    6 If you experience any problems, please call the Helpline on  In this guide  ?[...]

  • Page 7

    If you experience any problems, please call the Helpline on  7  Do not place your BT Gr anite in the bathroom or other humid areas.  The BT Gr anite has a range of up to 300 metres outdoors when there is a clear line of sight between the base and h[...]

  • Page 8

    8 If you experience any problems, please call the Helpline on   The icon ashes in the handset display when you have only a few minutes talk time r emaining. Recharge the handset bef ore you can use it again. Y ou also hear a low battery warning bee[...]

  • Page 9

    9 If you experience any problems, please call the Helpline on  Getting star ted  Providing you have subscribed to your network’ s Caller Display service, the date and time is set automatically for all handsets whe[...]

  • Page 10

    If you experience any problems, please call the Helpline on  10    In standby , press to open the Redial list, page 17. In a menu, press to scroll up thr ough the options. During a call, press to increase the volume.  [...]

  • Page 11

    11 If you experience any problems, please call the Helpline on  MENU NAMES 8 AUG 12:30 Granite 1 Getting to know your phone   Shows handset battery s tatus. Scrolls when the handset is char ging Flashes when less than 15 min[...]

  • Page 12

    12 If you experience any problems, please call the Helpline on   Getting to know your phone  Press to ring all register ed handsets, helpful for nding a missing handset, page 18. Also used during registration, page 50.  Indicates answer[...]

  • Page 13

    13 If you experience any problems, please call the Helpline on  Getting to know your phone  Y our BT Granit e has an easy to use menu system. Each menu has a list of options which you can see on the menu map on the following page. When the handset [...]

  • Page 14

    14 If you experience any problems, please call the Helpline on  Getting to know your phone   ADD ENTRY/ NEW ENTRY LIST EDIT ENTRY SELECT MELOD Y DELETE ENTRY DELETE ALL SPEED DIAL   HANDSET NAME HANDSET TONES [...]

  • Page 15

    If you experience any problems, please call the Helpline on  15  T o switch off: 1. Pr ess and hold until the handset switches off , after about 5 seconds. T o switch on: 1. Pr ess and hold until the handset switches on. [...]

  • Page 16

    16 If you experience any problems, please call the Helpline on  Using the phone  As long as you have auto answer set to ON you can answer a call by lifting the handset off the base. If you have switched auto answer off , you will need to press as well. Auto answer ON is the [...]

  • Page 17

    17 If you experience any problems, please call the Helpline on  Using the phone For tips on entering names and text, see page 19.  1. Pr ess twice. The call is transf erred to the handset loudspeaker .  [...]

  • Page 18

    18 If you experience any problems, please call the Helpline on  Using the phone  If the keypad is lock ed you will be able to dial the emergency numbers 999 and 112. When the keypad is lock ed you can still answer incoming calls and operate the handset as normal. When the call is ended,[...]

  • Page 19

    If you experience any problems, please call the Helpline on  19  Use the k eypad letters to enter names, e.g. to store T om: Press once to enter T . Press three times to enter o. Press once to enter m.  Press  to de[...]

  • Page 20

    20 If you experience any problems, please call the Helpline on  Phonebook  1. Pr ess  .  is displayed. Press  . 2. Scr oll to   and press  .[...]

  • Page 21

    21 If you experience any problems, please call the Helpline on  Phonebook A new entry will over write an existing entr y . Memory 1 is set as 1571.  1. Pr ess  .  is displayed. Press  . 2. Scr oll to [...]

  • Page 22

    22 If you experience any problems, please call the Helpline on  Phonebook  1. Once you have stor ed a number , press and hold the 1-9 button you want. The number stored is displayed and dialled. ?[...]

  • Page 23

    If you experience any problems, please call the Helpline on  23 Handset settings  There ar e ve volume levels (plus Off) or choose Ascending for a gradually increasing volume. 1. Pr ess  , scroll to   and press ?[...]

  • Page 24

    24 If you experience any problems, please call the Helpline on  Handset and base settings  When you press a button on the k eypad, you hear a beep. Y ou can switch this beep on or off . 1. Pr ess  , scroll to   and pre[...]

  • Page 25

    25 If you experience any problems, please call the Helpline on  Handset and base settings  When dim mode is set to on (the default setting) and no buttons have been pressed on the handset f or 30 secs, the time will appear on the handset display . T o conser ve battery power , you ca[...]

  • Page 26

    26 If you experience any problems, please call the Helpline on  Base settings  There ar e ve volume levels (plus Off) or choose Ascending for a gradually increasing ring volume. 1. Pr ess  , scroll to   and press ?[...]

  • Page 27

    If you experience any problems, please call the Helpline on  27 If you make a mistake, pr ess  to delete.  When setting the time and date on one handset, any other handsets registered to the base ar e also updated automatically . If the time or date form[...]

  • Page 28

    28 If you experience any problems, please call the Helpline on  Clock & alarm If you make a mistake entering the time, pr ess  to delete the last digit.  When the alarm goes off , press  or any button.  Y ou [...]

  • Page 29

    If you experience any problems, please call the Helpline on  29 If you have subscribed to a Caller Display Service, you will be able to see your caller’ s number on your handset display (provided it is not withheld) prior to answering the call. If your caller’ s name is stored in the phonebook and a num[...]

  • Page 30

    30 If you experience any problems, please call the Helpline on  Calls list  1. Pr ess . The Calls list screen is displayed. 2. The rst entry is indicated by an arrow , press  to open the e[...]

  • Page 31

    31 If you experience any problems, please call the Helpline on  Calls list  1. Pr ess . The Calls list screen is displayed. 2. Pr ess  to open any entr y , press  . 3. Scr oll to  ?[...]

  • Page 32

    If you experience any problems, please call the Helpline on  32  The default PIN is 0000. Y ou will need to enter the PIN for setting Call barring and during registration and de-r egistration. For security r easons, you can change the PIN to your own pref erred 4-digit code. 1.[...]

  • Page 33

    33 If you experience any problems, please call the Helpline on  Advanced settings  The call will not be connected. The screen displays   . This will delete all messages and clear the calls list and redial l[...]

  • Page 34

    34 If you experience any problems, please call the Helpline on  Advanced settings  Handset Ringer V olume 3 Handset Ringer Melody Melody 1 Handset Earpiece V olume 4 Handset Speaker V olume 3 Handset Key Beep On Battery Low T one On Lan[...]

  • Page 35

    If you experience any problems, please call the Helpline on  35 By selecting the BT Services menu you can access a range of useful pr e-s tored numbers and fur ther BT Calling F eatures. Pre-stor ed BT Services numbers: •   – dials the BT Gr anite Helpdesk for inf orm[...]

  • Page 36

    36 If you experience any problems, please call the Helpline on  BT Network services Call W aiting 1. During a call, you hear a soft beep in the earpiece and the display shows the number of the caller or the name if it matches an entry in your phonebook. 2. Pr ess to put your current caller on hold and speak[...]

  • Page 37

    If you experience any problems, please call the Helpline on  37 Y our BT Granit e can digitally record up to 12 minutes of messages or up t o 59 messages. The maximum incoming message can be up to 3 minutes. Y ou can operate your answering machine from: • the handset. • remotely , from any other T oucht[...]

  • Page 38

    38 If you experience any problems, please call the Helpline on  Answering machine  The pre-set Answer and Recor d outgoing message, that allows your caller to leave a message, is “Hello, your call cannot be taken at the moment, so please leave your messag[...]

  • Page 39

    39 If you experience any problems, please call the Helpline on  Answering machine 4. Scr oll to  and press  to play the message. 5. Pr ess  to return to the pr evious menu level.  Messages are played thr ough the[...]

  • Page 40

    40 If you experience any problems, please call the Helpline on  Answering machine Answer Settings  1. Pr ess  , scroll or to   . Press  . 2. Scr oll to   and press [...]

  • Page 41

    41 If you experience any problems, please call the Helpline on  Answering machine  1. When the phone starts recording a message from an incoming caller , press  to listen to the caller at the handset. T [...]

  • Page 42

    42 If you experience any problems, please call the Helpline on  Answering machine R emote access When remote access is switched on, you can call in fr om another phone to listen to your messages and operate your answering machine.   Y ou can [...]

  • Page 43

    43 If you experience any problems, please call the Helpline on  Answering machine Follow the announcements and instructions you hear: Play all messages Play new messages Skip back during messages Delete current message Skip forward during messages Stop playback Press r epeatedly to select the answering mach[...]

  • Page 44

    If you experience any problems, please call the Helpline on  44 W elcome to the BT t ex t messaging service on your BT Granit e. Y our BT Gr anite can send and receive text messages from participating mobile networks and compatible landline telephones in the UK. The xed line text service is provided unde[...]

  • Page 45

    45 If you experience any problems, please call the Helpline on  T ext messaging If selecting a Phonebook number , press  , scroll or to the entr y you want and press  . 4. Pr ess  . Screen gives you the options to  or   ?[...]

  • Page 46

    46 If you experience any problems, please call the Helpline on  T ext messaging Enter the name, press  .   – press  to delete the message.    – press  to delete all messages in the inbox. Press  to con?[...]

  • Page 47

    47 If you experience any problems, please call the Helpline on  T ext messaging 4. Press  to see the full text. 5. Press  to choose fr om:   – press  to change the text. Press  to delete. Use the k eypad to enter your own messag[...]

  • Page 48

    48 If you experience any problems, please call the Helpline on  T ext messaging Ser vice centre numbers T o send and receive text messages you need the telephone number of your Network’ s text Centre. If you accidentally delete the Send or R eceive Ser vice Centre numbers you will need to r e-enter them i[...]

  • Page 49

    49 If you experience any problems, please call the Helpline on  T ext messaging   The default setting is Ser vice Centre 1. 1. Fr om standby , press . Or Press  , scr oll to   and press ?[...]

  • Page 50

    If you experience any problems, please call the Helpline on  50 The handset is automatically assigned the next available handset number . If registration is not successful rst time, please repeat the process again in case the base registration period r an out of time. If there are alr eady 5 handsets reg[...]

  • Page 51

    51 If you experience any problems, please call the Helpline on  Using additional handsets Internal calls  1. Press . If only two handsets are r egis tered t o the base, the second handset will automatically be called, otherwise a lis t of available[...]

  • Page 52

    52 If you experience any problems, please call the Helpline on  Using additional handsets   1. During a call with an external caller , press . Y our caller is put on hold[...]

  • Page 53

    If you experience any problems, please call the Helpline on  53  • Have you inser ted the battery correctly? See page 8. • Check that the mains power is correctly connected.  • Is the telephone cord of the bas[...]

  • Page 54

    54 If you experience any problems, please call the Helpline on  Help   • Have you set the date and time? See page 27. ?[...]

  • Page 55

    55 If you experience any problems, please call the Helpline on  Help Possible pr oblems with text messaging    • T[...]

  • Page 56

    56 If you experience any problems, please call the Helpline on  Help  • BT Residential lines – call 150. B T Business lines – call 152. • For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business). [...]

  • Page 57

    If you experience any problems, please call the Helpline on  57 I M P O R TA N T This equipment is not designed for making emer gency telephone call when the power fails. Alternative arrangements should be made f or access to emergency services. This product is intended f or connection to analogue public sw[...]

  • Page 58

    58 If you experience any problems, please call the Helpline on  General inf ormation   • Do not expose to direct sunlight. • The handset may become warm when the batteries are being charged or during prolonged periods of use. This is normal. However , we recomme[...]

  • Page 59

    59 If you experience any problems, please call the Helpline on  General inf ormation   If you experience difculty using the product, prior to r eturning your product, please read the Help sec[...]

  • Page 60

    60 If you experience any problems, please call the Helpline on  General inf ormation    This product is intended f or use within the UK for connection to the public telephone network and compatible switchboards, which suppor[...]

  • Page 61

    Ofces worldwide The services described in this publication are subject to availability and may be modied from time to time. Services and equipment are provided subject to British T elecommunications plc’s r espective standard conditions of contract. Nothing in this publication f orms any part of any contract. © British T elecommunications [...]