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Brother 5250DN manual

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  • Page 1

    Version 1 HL-5250DN series HL-5270DN Please read this manual thoroughl y before us ing the printer. You ca n print or view t his manual from the Printer CD-ROM at any time, pl ease keep the CD-ROM in a conveni ent place for quick and easy refere nce at all times. The Brother Soluti ons Center (http:/ /soluti ons.brother .com) is your one st op reso[...]

  • Page 2

    i Definitions of warnings, cautions, and notes We use the following icon throughout t his User’s Guide: Trademarks Brother and the Brother logo are registered trademarks and BRAdmin Professional is a trademark of Brother Industries, Ltd. UNIX is a registered trademark of The Open Grou p. Apple, Macintosh and LaserWriter are regi stered trademarks[...]

  • Page 3

    ii IMPORTANT NOTE: For technical and operation al assistance, you must call the country where you purchased the machine.Calls must be made from within that country. In USA 1-800-276-7746 In Canada 1-877-BROTHER In Europe Visit http://www.brother.com for contact information on yo ur local Brother office. If you have any comments or sugges tions, ple[...]

  • Page 4

    iii In USA only 1-800-521-2846 Service center locator (USA) For the location of a Brother authorized service center, call 1-800-284-4357. Service center locations (Ca nada) For the location of a Brother authorized service center, call 1-877-BROTHER. Internet addresses Brother Global Web Site: http://www.brother.com For Frequently Asked Questions (F[...]

  • Page 5

    iv Table of contents 1 Introduction ............. ................ ............................................. ............................ .......... 1- 1 Overview ............... ................ ................ ................ ................ ................ ................. ....... ..... ................ 1-1 Types of ne twork conne ction[...]

  • Page 6

    v For Windows NT ® 4.0 users ........... ................ ................ ................ ................ ................ ............. ...... 3-3 Installing the TCP/IP pr ot ocol ......... ................ ................ ................ ................. ................ ....... ..... 3- 3 Installing the Brother Peer -to-Peer software . ..[...]

  • Page 7

    vi TCP/IP ................. ................. ................... ................ ................ ................ ................ .... ............ 7- 3 NETBIOS/IP ........ ................. ................ ................ ................ ................ ................ ............ . ...... 7-6 ENET ....................... ...............[...]

  • Page 8

    vii Brother fa x back system (USA only) ......... ................ ................ ................ ................ ................ ... B -2 Brother numb ers (for Europ e and other co untries) ......... ................ ................ ................... ................ B-3 Register your product .. ................ ................ ..........[...]

  • Page 9

    1 1 - 1 1 Introduction Overview The Brother print server allows you r Brother printer to be shared on a 10/100 Mb Ethernet Network and provides printing services for Windo ws ® 95/98/Me, Windows NT ® 4.0, Windows ® 2000/XP supporting the TCP/IP protocols and Macintosh ® supporting TCP/IP. To use the Brother printer through a network, you need t[...]

  • Page 10

    Introduction 1 - 2 1 Types of network connection Generally speaking, there are two types of networ k connection: Peer-to-Peer environment and a Network Shared environment. Network connection example Peer-to-Peer printing using TCP/IP In a Peer-to-Peer environment, each comp uter direct ly sends and receives data to and from the Brothe r printer. ?[...]

  • Page 11

    Introduction 1 - 3 1 Network shared printing In a network shared environment, each computer sends and receives data t o and from the Brother printer via a centrally controlled computer. This type of computer is often called a “server” or a “pri nt server”. Its job is to access print jobs from other compute rs and then control the prin ting [...]

  • Page 12

    Introduction 1 - 4 1 Protocols TCP/IP protocols and functionalit ies Protocols are the standardized sets of rules for transmi tting data on a network. Proto cols allow the user to gain access to network connected resources. The print server used on th is Brother product supports t he TCP/IP (Transmission Control Protocol/Internet Protocol) protocol[...]

  • Page 13

    Introduction 1 - 5 1 Port9100 Another commonly used printing pro tocol on a TCP/IP network. SMTP client Simple Mail Transfer Protocol (SMTP) client is used to send e-mails via Internet or Intranet. IPP Internet Printing Protocol (IPP Version 1.0) allows you to print documents directly to any accessible printer via the internet. mDNS mDNS allows the[...]

  • Page 14

    2 2 - 1 2 Configuring your network printer Overview Before using your Brother printe r in a network environment, you must configure the TCP/IP setting s. In this chapter, you will learn the basic steps required to print over the network using the TCP/IP pro tocol. Note You can configure the printer’s TCP/I P settings using t he control panel o n [...]

  • Page 15

    Configuring your network printer 2 - 2 2 How the IP address is assi gned to your print server: If you have a DHCP/BOOTP/RARP server in your network (typically a UNIX ® /Linux or Windows ® 2000/XP network) the print server will automatically obtain its IP address from the DHCP se rver and register its name with any RFC 1001 and 1002-complia nt dyn[...]

  • Page 16

    Configuring your network printer 2 - 3 2 Gateway (and router) A gateway is a network point that acts as an entranc e to another network and s ends data transmitted via the network to an exact destination . The router knows wh ere to direct data that arrives at the gateway. If a destination is located at an external network, th e router transmits da[...]

  • Page 17

    Configuring your network printer 2 - 4 2 3 Select Search Active Devices from the Devices menu. BRAdmin Professional will search for new devices automatically. Note • If the print server is set to it s factory default settings wit hout using a DHCP/BOOTP/RARP server, the device will appear as APIPA in the BR Admin Professional utility screen. • [...]

  • Page 18

    Configuring your network printer 2 - 5 2 Changing the print server settings Using the BRAdmin Profession al utility to change the pr int server settings (for Windows ® only) 1 Start the BRAdmin Professional utility (from Windows ® 95/98/Me, Windows NT ® 4.0 and Win dows ® 2000/XP), by clicking Start / Programs / Brother Administrato r Utilities[...]

  • Page 19

    Configuring your network printer 2 - 6 2 Using the HTTP (web browser) to change the print server settings A standard web browser (we reco mmend Microsoft Internet Explorer ve rsion 6.0 (or higher), or Netsca pe ® version 7.1 (or higher) can be used to change your print server settings using the HTTP (Hyper Te xt Transfer Protocol). To use a web br[...]

  • Page 20

    3 3 - 1 3 Network printing from Windows ® : basic TCP/IP Peer-to-Peer printing Overview If you are a Windows ® user and want to print using the TCP/IP pr otocol in a Peer-to-Peer environme nt, please follow the instructions in this chapter. This chapter ex plains how to in stall the network software and the print er driver which you will need to [...]

  • Page 21

    Network printing from W indows ® : basic TCP/IP Peer-to-Peer pr inting 3 - 2 3 7 Click Next . 8 The Add Standard TCP/IP Printer Port Wizard will now appear. Click Next . 9 Enter the IP address, or the print server name you wish to configure. The Wizard will automatically enter the Port name information for you. 10 Click Next . 11 Windows ® 2000/X[...]

  • Page 22

    Network printing from W indows ® : basic TCP/IP Peer-to-Peer pr inting 3 - 3 3 For Windows NT ® 4.0 users Windows NT ® 4.0 users can send print job using Br other Pee r-to-Peer Print softwa re provided on the Brother CD-ROM supplied with the printer. Installing the TCP/IP protocol If you did not install the TCP/IP protocol during the installatio[...]

  • Page 23

    Network printing from W indows ® : basic TCP/IP Peer-to-Peer pr inting 3 - 4 3 9 You must now enter the actual IP ad dress of the print server and the print server n ame. If you have edited the hosts file on your computer or are using Doma in Name System, you can also enter the DNS name of the print server. As the print server supports TCP/IP and [...]

  • Page 24

    Network printing from W indows ® : basic TCP/IP Peer-to-Peer pr inting 3 - 5 3 Adding a second Brother LPR port You do not need to re-run the install program to add a new Brother LPR port. Instead, go to the Start butto n, select Settings , and open the Printers window. Click the icon of the printer that you wish to configure, select File from the[...]

  • Page 25

    Network printing from W indows ® : basic TCP/IP Peer-to-Peer pr inting 3 - 6 3 9 You must now enter the actual IP ad dress of the print server and the print server n ame. If you have edited the hosts file on your computer or are using Doma in Name System, you can also enter the DNS name of the print server. As the print server supports TCP/IP and [...]

  • Page 26

    Network printing from W indows ® : basic TCP/IP Peer-to-Peer pr inting 3 - 7 3 Adding a second Brother LPR port You do not re-run the install program to add a new Brother LPR por t. Instead, go to the Start button, select Settings , and open the Printers window. Click the icon of the printer that you wish to configure, select File from the menu ba[...]

  • Page 27

    4 4 - 1 4 Network printing from Windows ® : NetBIOS Peer-to-Peer printing Overview Brother print server range supports SMB (Serve r Messag e Block). This means tha t just like regular Windows ® PC's, Brother printers can appear in your ne twork neighborhood. The main advantage of NetBIOS printing is that you are able to print from legacy DOS[...]

  • Page 28

    Network printing from W indows ® : NetBIOS Peer-to-Peer printing 4 - 2 4 Changing the Workgroup/Doma in Name using the BRAd min Professional utility Note • The print server must have a valid IP address and y our computer must also have a va lid IP address; you can configure the IP address by usi ng the BRAdmin Professional utility. See Using the[...]

  • Page 29

    Network printing from W indows ® : NetBIOS Peer-to-Peer printing 4 - 3 4 6 Select NetBIOS tab. Enter a workgroup/domain name. Note Because of the way that Microsoft ® networks work, the print serve r may take several minutes to appear in the network neighborhood. You will also find that the print server may take several minutes to disappear from [...]

  • Page 30

    Network printing from W indows ® : NetBIOS Peer-to-Peer printing 4 - 4 4 Installing the Brother NetBIOS Port Monitor The Brother NetBIOS Port Monitor requires the TCP/IP transport proto cols to be installed on your Windows ® 95/98/Me/2000/XP and Windows NT ® 4.0 computer. To install those protocols, see your Windows ® documentation. If you are [...]

  • Page 31

    Network printing from W indows ® : NetBIOS Peer-to-Peer printing 4 - 5 4 10 Then click OK . 11 Click the Finish button. You must now resta rt your computer before you can continue. Associating to the printer You must now create a printer on your Wind ows ® 95/98/Me, Windows NT ® 4.0 and Windo ws ® 2000/XP systems using the standard Windows ® p[...]

  • Page 32

    Network printing from W indows ® : NetBIOS Peer-to-Peer printing 4 - 6 4 My computer (Windo ws NT ® 4.0) when you are asked how the printer is connected to your computer, and then click Next . 5 Select the Brother NetBIOS Port (the port name you assigned in step 7 of the “Installing the Brother NetBIOS Port Monitor” section and click Next . 6[...]

  • Page 33

    Network printing from W indows ® : NetBIOS Peer-to-Peer printing 4 - 7 4 Other sources of information 1 Visit http://solutions.brother.com for more information o n network printing. 2 See Chapter 2 of this User’s Guide to learn how to configure the IP address of the printer.[...]

  • Page 34

    5 5 - 1 5 Internet printing for Windows ® Overview Windows ® 2000/XP users can print using TCP/IP using the standard Network Printing software and IPP protocol software built into any Wind ows ® 2000/XP installation. Note • You must configure the IP address on your prin ter before you proceed with this chapter. If you haven’t done yet, see C[...]

  • Page 35

    Internet pr inting for Windows ® 5 - 2 5 Note If you hav e edited the hosts file on your comp uter or are using Domain Name System, you can also enter the DNS name of the print server. As the print server supports TCP/IP and NetBIOS names, you can also enter the NetBIOS name of the print server. The NetBIO S name can be seen in the printer setting[...]

  • Page 36

    Internet pr inting for Windows ® 5 - 3 5 Specifying a different URL Please note that there are several possible en tries that you can enter for the URL field. http://printer_ip_address:631/ip p This is the default URL and we recommend that you use this URL. Please note the Get More Info option will not display any printer data. http://printer_ip_a[...]

  • Page 37

    6 6 - 1 6 Network printing from Macintosh ® Overview This chapter explains how to print from Macintosh ® on a Network using the Simple Network Configuration capabilities on Mac OS ® X 10.2.4 o r greater. For more information on how to configure the laser dr iver on a Network for Mac OS ® 9.1 to 9.2, see the Quick Setup Guide included with the p[...]

  • Page 38

    Network printing from Macintosh ® 6 - 2 6 6 (For Mac OS ® X 10.2.4 to 10.3) Make the following selection. 7 Select Brother HL-XXXX series (where XXXX is your model name) and then click Add . 8 Click the printer, then click Make Default to set the printer as the default printer. The printer is now ready to print.[...]

  • Page 39

    Network printing from Macintosh ® 6 - 3 6 Changing the print server settings Using a web browser to change the print server settings From a Macintosh ® , the easiest way to change the printer or prin t server parameters is to use a web browser. Simply connect to the pr inter using the format: http://ip_addr ess where ip_address is the address of [...]

  • Page 40

    Network printing from Macintosh ® 6 - 4 6 Using the control panel to change the print server settings (for HL-5270DN) You can configure and change the print server setti ngs using the control panel NEWORK menu. See Control panel setup on page 7-1. Other sources of information 1 Visit http://solutions.brother.com for more information o n network pr[...]

  • Page 41

    7 7 - 1 7 Control panel setup Overview With the control panel you can do th e following: Change the print server settings See Changing the print server settings using the control panel NETWORK menu (for HL-5270DN) on page 7-2. Print the Printer Settings Page See Printing the Printer Settings Page on page 7-6 for information on how to print the Prin[...]

  • Page 42

    Control panel setup 7 - 2 7 Changing the print server settings using the control panel NETWORK menu (for HL-5270DN) Before using your Brother p rinter in a network envir onme nt you need to configure the correct TCP/IP settings. For more information, see Changing the print server settings on page 2-5. In this section, you will learn how to configur[...]

  • Page 43

    Control panel setup 7 - 3 7 TCP/IP This menu has eight sections: TCP/IP ENABLE , IP ADDRESS , SUBNET MASK , GATEWAY , IP BOOT TRIES , IP METHOD , APIPA and IPV6 . ■ TCP/IP ENABLE You can enable and disable the TCP/IP pro tocol. ■ IP ADDRESS= This field displays the current IP a ddress of the printer. If you have selecte d a IP METHOD of STATIC [...]

  • Page 44

    Control panel setup 7 - 4 7 •R A R P The Brother print server IP address can be configured using the Reverse ARP (RARP) facility on your host computer. This is done by editing the /etc/ethers file (if this file does not exist, you can create it) with an entry similar to the following: 00:80:77:31:01:07 BRN_310107 Where the first entry is the Ethe[...]

  • Page 45

    Control panel setup 7 - 5 7 In order to enable BOOTP, simply use an edito r to delete the “#” (if there is no “#”, then BOOTP is already enabled). Then edit the BOOTP configura tion file (usually /etc/bootptab) and enter the name, network type (1 for Ethernet), Ethernet address and the IP ad dress, subnet mask and gateway of the print serve[...]

  • Page 46

    Control panel setup 7 - 6 7 NETBIOS/IP You can enable and disable the NetBIOS fa cility to obtain the IP address. ENET Ethernet link mode. AUTO allows the print server to operate in 100BASE-TX full or half duplex, or in 10BASE-T full or half duplex mode by auto negotiation. 100BASE-TX Full Duplex ( 100B-FD ) or Half Duplex ( 100B-HD ) and 10BASE-T [...]

  • Page 47

    Control panel setup 7 - 7 7 3 Press any of the Menu buttons ( + , - , Set or Back ) to take the printer off line. 4 Press + or - until INFORMATION appears on the LCD display. 5 Press Set , and then press Set again to print the Prin ter Settings Page. Restoring the network settings to factory default If you wish to reset the print server back to its[...]

  • Page 48

    Control panel setup 7 - 8 7 Disabling the APIPA protocol If the APIPA protocol is enabled, the print server will au tomatically allocate a Link-Local IP address in the range (169.254.1.0 - 169.254.254 .255) when the print server cannot ob tain an IP address through the IP METHOD you have set. By default, the APIPA protocol is enabled. You can disab[...]

  • Page 49

    8 8 - 1 8 Troubleshooting Overview This chapter describes procedures for troubleshooting problems you may encounter with a Brother print server, it is divided into the following sections: ■ General problems ■ Network print software installation problems ■ Printing problems ■ Protocol-specific troubleshoo ting General problems CD-ROM is inse[...]

  • Page 50

    Troubleshooting 8 - 2 8 2 Check to see if there is a ny LED activity. Brother print servers have two L EDs on the back panel of the machine. The upper green LED shows Link/Activity (Received /Transmit) status. The lower orange LED shows Speed status. • No light: If the upper LED is off, then the print server is not connected to the network. • T[...]

  • Page 51

    Troubleshooting 8 - 3 8 (4) Click Add . (For Mac OS ® X 10.2.4 to 10.3) Go to (5). (For Mac OS ® X 10.4) Go to (6). (5) (For Mac OS ® X 10.2.4 to 10.3) Make the following selection. (6) Make sure that your print server appears. If it is visible, then the connection is good. Otherwise, go to Step 5. 5 If you have tried 1 to 4 above and it does no[...]

  • Page 52

    Troubleshooting 8 - 4 8 Windows ® XP SP1 users (1) Locate the “Windows” key on your keyboard. The se are the keys with the Windows logo on it. (2) Press the “Windows” key plus the “E” key to open My Computer . (3) On the left, right click My Network Places , click Properties , then right click Loca l Area Connection and click Propertie[...]

  • Page 53

    Troubleshooting 8 - 5 8 Printing problems Print job is not printed Make sure the status and configu ration of the print server. Check following: 1 Make sure that the printer is p owered on, is on-line and ready to print. 2 Print the Printer Settings Page of th e printer and c heck if the settings such as IP addre ss settings are correct for your ne[...]

  • Page 54

    Troubleshooting 8 - 6 8 (5) (For Mac OS ® X 10.2.4 to 10.3) Make the following selection. (6) Make sure that your print server appears. If it is visible, then the connection is good. Otherwise, go to Step 4. 4 If you have tried 1 to 4 above and it does not work, th en reset the print se rver back to the default factory settings and try from the in[...]

  • Page 55

    Troubleshooting 8 - 7 8 Protocol-specific troubleshooting Windows ® 95/98/Me and Windows NT ® 4.0 Peer-to-Peer print (LPR) troubleshooting If you are having trouble printing on a Windows ® 95/98/Me, Windows NT ® 4.0 or later Peer-to-Peer network (LPR method), check the following: 1 Make sure that the Brother LPR Port driver is correctly install[...]

  • Page 56

    Troubleshooting 8 - 8 8 Windows ® 2000/XP IPP troubleshooting I want to use a different Po rt number other than 631. If you are using Port 631 for IPP printing, you may find that your firewall may not let the print data through. If this is the case, use a different port number (port 80 ), or configure your Firewall to allow Port 631 data through. [...]

  • Page 57

    A A - 1 A Appendix A Using services A service is a resource that can be accessed by computers that wish to print to the Brother print server. The Brother print server provides the following predef ined services (do a SHOW SERVICE command in the Brother print server remote console to see a list of a vailable services): Enter HELP at the command prom[...]

  • Page 58

    Appendix A A - 2 A Using BOOTP to configure the IP address BOOTP is an alternative to rarp that has the advantage of allowing configura tion of the subnet mask and gateway. In order to use BOOTP to configure the IP address make sure tha t BOOTP is installed and running on your host computer (it should appear in the /et c/services file on your host [...]

  • Page 59

    Appendix A A - 3 A If the rarp daemon is not already running, star t it (depending on the system the command can be rarpd, rarpd -a, in.rarpd -a or something else; typ e man rarpd or refer to your system documentation for additional information). To verify that t he rarp daemon is runn ing on a Berkeley UNIX ® -based system, type the following com[...]

  • Page 60

    Appendix A A - 4 A UNIX®/Linux systems Typically, UNIX ® and Linux systems require the colon ":" c haracter between each digit of the Eth ernet address. arp -s 192.168.1.2 00:80:77:31:01:07 Note You must be on the same Ethernet segment (tha t is, there cannot be a router between t he print server and operating system) to use the arp -s [...]

  • Page 61

    Appendix A A - 5 A Local> SET IP SU BNET 255.255.255.0 If you do not have any subnets, use one of the following default subnet masks: 255.0.0.0 for class A networks 255.255.0.0 for class B networks 255.255.255.0 for class C networks The leftmost group of digits in your IP address can identify the type of network you have. The valu e of this grou[...]

  • Page 62

    Appendix A A - 6 A Print server specifications Model name NC-6400h Operating system sup port Windows ® 95/98/Me, W indows NT ® 4.0, Windows ® 2000/XP Mac OS ® 9.1 t o 9.2, Mac OS ® X 10.2.4 or great er Protocol support TCP/IP: IPv4 APR, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS, NetBIOS name resolution, DN S Resolver, mDN S. LPR/LPD, Custom Raw[...]

  • Page 63

    B B - 1 B Appendix B Brother numbers (for USA and Canada) IMPORTANT: For technical and operational help, yo u must call the country where you bought the printer. Calls must be made from within that country . Register your product By registering your product with Brother International Corporation, you w ill be recorded as the original owner of the p[...]

  • Page 64

    Appendix B B - 2 B Service center locator (USA only) For the location of a Brother au thorized service center, call 1-800-284 -4357. Service center locations (Canada only) For the location of a Brother au thorized service center, call 1-877-BROTHER Brother fax back system (USA only) Brother has installed an easy to use fax back syst em so you can g[...]

  • Page 65

    Appendix B B - 3 B Brother numbers (for Eur ope and other countries) IMPORTANT: For technical and operational help, yo u must call the country where you bought the printer. Calls must be made from within that country . Register your product By registering your Brother pro duct, you will be recorded as th e original owner of the product. Your regist[...]

  • Page 66

    Appendix B B - 4 B Important information: Regulations Caution for LAN connection Connect this product to a LAN connection that is not su bjected to overvoltages.[...]

  • Page 67

    I I - 1 I Index A APIPA ............ ................ ........... 1-4, 7-8, A-3 ARP ........... ................. ................ ............. A-3 B BINARY_P1 ..... ................ ................... .... A- 1 BOOTP ............. ................ ............... 1-4, A-2 BRAdmin Li ght ........... ................ ............. 6-3 BRAdmin Prof[...]

  • Page 68

    Index I - 2 I T TCP/IP ........... ................ ................ .......... 1-4 TCP/IP Printing ............................. .......... 3- 1 TELNET ........... ................ ........ 1- 5, 4-3, A-4 TEXT_P1 ............. ................ ................ .... A-1 Trademarks ................ ................ ................ -i W Web BRAdmin [...]