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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Brother DCP-340CW, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Brother DCP-340CW one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Brother DCP-340CW. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Brother DCP-340CW should contain:
- informations concerning technical data of Brother DCP-340CW
- name of the manufacturer and a year of construction of the Brother DCP-340CW item
- rules of operation, control and maintenance of the Brother DCP-340CW item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Brother DCP-340CW alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Brother DCP-340CW, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Brother service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Brother DCP-340CW.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Brother DCP-340CW item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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DCP-115C DCP-120C DCP-315CN DCP-340CW USER ’S GUIDE[...]
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If you need to ca ll Customer Service Please comp lete the followi ng information f or future reference: Model Number: DCP-115C, DCP-120C, DCP-315CN an d DCP-340CW (Circle your model number) Serial Number :* Date of Purchase: Place of Purchase: * The seri al number is on the back of th e unit. Retain t his User’s Guid e with your sales receipt as[...]
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i Comp ilation a nd Publ ication Notice Under the s upervision of Brother I ndustries Lt d., this manu al has been compiled and published, cov ering the latest product descripti ons and specificati ons. The contents of thi s manual and the specific ations of this prod uct are subject t o change without notice. Brother reser ves the right to make ch[...]
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ii[...]
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iii Safe ty precauti ons To use the machine safely Please refer to th ese instru ctions for later reference and before attempting any maint enance. WARNING There are h igh volt age electrod es inside the ma chine. Before you cl ean the mac hine, make s ure you have unplugge d the power cord fro m the elec trical so cket. Do not han dle the plug wit[...]
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iv WARNING This product must be install ed near an electr ical socket that is ea sily accessible. In case of emergencies, you must disconnect the power cord from the elec trical so cket in order to shut of f power completel y. Caution To maintain the best print quali ty, we r ecommend that y ou use the On/Off key to turn off your machine. Do not un[...]
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v Choosing a locatio n Place your machine on a flat, stable sur face that i s free of vibration and shocks, such as a desk. Put the machin e near a standard, grounded e lectrical socket. Select a locat ion where the temperature remains betwee n 10° and 35° C. Caution ■ Avoid plac ing your machine in a high-tr affic area. ■ Avoid placing your [...]
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vi How to access the complete User’s Guide This User’s Guide does no t contain all the information about the mach ine su ch as how to use t he adv ance d fea tures of the Pr int er, Scanner an d Network. When you are ready to learn detailed inform ation about these opera tions, read the complete U ser’s Guide located in the ‘Documentation?[...]
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vii 5 Click t he documentation y ou want to read. ■ Quick Setup Gui de: Setup and Software Instal lation Inst ructio ns ■ User’s Guide (3 manuals ): User’s Guide for stand-alone operations , Software User’s Guide an d Network User ’s Guide (DCP-315CN and DCP-340CW only) ■ PaperPort ® User’s Guide: Document Manag ement Software How [...]
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viii To view D ocumentation (For Macintosh ® ) 1 Turn on your Macintosh ® . In sert the Brother CD-ROM labelled Macintosh ® int o your CD-ROM drive. The following window wi ll appear. 2 Double-click the Documentation icon. 3 The select Language screen appears, double-click your l anguage. 4 Click t he documentation y ou want to read. ■ Quick S[...]
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ix Table of Contents 1 Introduction ................. ............. .................... ............. ........... 1-1 Using thi s Guide ................... ............. ............. .................. 1-1 Finding in formatio n ................ ............. ............. ........... 1-1 Symbols used in this Guide ................ ...............[...]
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x Adjusti ng brightnes s .. ............. ............. .................... . 2- 13 Adjusti ng contras t ............. ................... ............. ........ 2-13 Adjusti ng colour s aturation ......................... .............. 2-14 Legal li mitations ............... ............. ............. .................... . 2- 15 3 Walk-Up Phot[...]
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xi Documen t is jamm ed inside th e ADF unit .............. 6-3 Printer j am or pap er jam ..................... ............. ........... 6-4 Paper is jamme d inside the paper tr ay .............. ..... 6- 4 Paper is jamme d inside the machine ... ............. ..... 6-5 If you ar e having dif ficulty with your machine ............. 6-7 How to cha[...]
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1 - 1 INTRODUCTI ON 1 Using this Guide Thank you for buying a Brother Digi tal Copier/Pri nter (DCP). Your machine is simple to use, with LCD screen instructions to guide you through progr amming it. You can make t he most of your machine by reading through this Guide. Finding informati on All the chapter headings and subheadings are list ed in the[...]
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INTRODUCTION 1 - 2 Control panel over view 1 2 3 4 5 6 7 8 9 10 11 1 Copy keys (Temporary se ttings): Copy Options You can qu ickly a nd easil y sel ect temporary settings for copying. Enlarge/Red uce Lets you enlarge or reduce copies dependin g on the rat io you select. Copy Quality Use this k ey to tempo rarily cha nge the quali ty for copy ing. [...]
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1 - 3 INTRODUCTI ON 3 Stop/Exit Stops an ope ration or ex its from the menu. 4 Mono Start Lets you start mak ing copi es in black an d white. Also, lets you start a s canning operation (in col our or black, dependin g on the s canning s etting in the ControlCe nter2 software). 5 Colour Start Lets you start mak ing copi es in ful l colou r. Also, le[...]
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INTRODUCTION 1 - 4 Warning LED indications The Warning LED (Light Emitting Diode) lights when there is a problem with your machine. You should check the LCD displays for more details about the probl em. LED Machine status Description Off Ready The machi ne is ready for use. Red Cover open The cover is open. Close the cover. (See Error messag es on [...]
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1 - 5 INTRODUCTI ON Load do cumen ts You can make copies and scan from the ADF ( automatic document feeder) or from th e scanner gl ass. Using the ADF (automatic document feeder) (DCP-120C and DCP-340CW only) The ADF can ho ld up to 10 pages and feeds each sheet individuall y. Use standard (80 g/m 2 ) paper and always fan the p ages before putting [...]
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INTRODUCTION 1 - 6 1 Fan the pages well. Make sure you put the documen ts face down, top edge first in the ADF until you feel them touch the feed r oller. 2 Adjust th e paper gui des to fi t the width of your documents. 3 Unfold the ADF Document Output Support Flap. DO NOT pull on the document while it is feeding. To use the ADF, the s canner glass[...]
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1 - 7 INTRODUCTI ON Using the sca nner glass You can use the scanner glass to copy or scan pages of a book or one page at a time. Document s can be up to 216 m m wid e and 297 mm lon g . 1 Lift t he document cov er. 2 Using the d ocument guidelines on the l eft, cent er the docu ment face down on the scanner glass. 3 Close the document cover. (DCP-[...]
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INTRODUCTION 1 - 8 About pa per The print quali ty can be affected by th e type of paper you use in the machine. To get the best print qual ity for the setti ngs you’ve chosen, always set the Paper Type to match the type of paper you load . You can use plain paper, inkjet paper (coated p aper), glossy paper, transparenci es and envelopes. We reco[...]
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1 - 9 INTRODUCTI ON Handling an d using specia l paper ■ Store paper in its origi nal packaging, and keep it sealed. Keep the paper flat and away from moistur e, direct sunlight and heat. ■ The coated side of gl ossy paper is shiny. Avoid touching the shiny (coat ed) side. Load gloss y paper with the shiny side facing down. ■ Avoid touching e[...]
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INTRODUCTION 1 - 10 Paper type and size for each operation Paper Type Paper Size Usage Copy PhotoC apture Pri nter Cut Pap er Letter 216 x 27 9 mm (8 1/2" x 11") Yes Yes Yes A4 210 x 2 97 mm ( 8.3 " x 11. 7") Yes Yes Y es Legal 216 x 35 6 mm (8 1/2" x 14") Yes — Yes Executiv e 184 x 26 7 mm (7 1/4" x 10 1/2"[...]
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1 - 11 INTRODUCTION Paper we ight, thickn ess and capaci ty * Up to 50 sheets f or Legal s ize paper (80 g/m 2 ). * Up to 100 s heets of 80 g /m 2 . Paper ca pacity of th e output paper tray Paper Type Weight Thickne ss No. of sheets Cut Paper Plain Pap er 64 to 12 0 g/m 2 (17 to 3 2 lb) 0.08 to 0.15 mm (0.003" t o 0.006" ) 100 * Inkjet P[...]
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INTRODUCTION 1 - 12 Printabl e area The figures below show the unp rintable areas on cut sheet paper and envelopes. * 1 When you set the Bord erless featu re to On. 1 Top 2 Bottom 3 Left 4 Ri ght Cut Sheet 3 mm (0 mm)* 1 3 mm (0 mm)* 1 3 mm (0 mm)* 1 3 mm (0 mm)* 1 Envelo pes 12 mm 24 mm 3 mm 3 mm ■ Printabl e area depends on the Printer drive r [...]
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1 - 13 INTRODUCTION How to load paper, envelopes and post cards To load paper or other media 1 Pull the paper tra y completely out of the machine and remove the output paper tr ay. 2 Press and sl ide the paper side gui de to fit the pape r width. 3 Pull out the paper suppor t and unfold the paper suppor t flap. Use the paper support f lap for Let t[...]
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INTRODUCTION 1 - 14 4 Fan the stack of paper well to avoi d paper jams and mis-feeds. 5 Gently insert the paper into the paper tray pri nt side down and the leadi ng edge (to p of the paper ) in fi rst. Check that t he paper is flat i n the tray and bel ow the maximum paper mark. 6 Put th e output paper tray back on and push t he paper tr ay firml [...]
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1 - 15 INTRODUCTION To load envelopes ■ Use envelopes that weigh from 75-95 g/m 2 . ■ Some envelopes r equire margi n settings i n the applic ation. Make sure you do a te st pr int first. How to load e nvelopes 1 Before loadi ng, press the cor ners and sides of t he envelopes to make them as f lat as possible. To prevent possible damage to the [...]
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INTRODUCTION 1 - 16 2 Insert the envel opes into the paper tr ay with the address side down and the leading edge (top of the envel opes) in fi rst. Slide the paper side guide to fi t the width of the envelopes. If you have problems when pri nting on e nvelopes, tr y the following s uggestions: 1 Open the envelope flap. 2 Make sure the open flap is [...]
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2 - 1 MAKING COPIES 2 Using the ma chine as a copier You can use your machine as a copier, making up to 99 cop ies at a time. Making a single copy 1 Load your document. 2 Press Mono Start or Colour Start . Making multi ple copie s 1 Load your document. 2 Press Number of Copies repeatedly until the number of copies you want appears (up to 99). — O[...]
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MAKING COPIES 2 - 2 Using the Copy keys When you want to quickly change the copy set tings temporar ily for the next copy, use t he temporary Copy keys. You c an use dif ferent combinations. Increasing copy speed or quality You can s elect the copy quali ty. The default se tting i s Normal . 1 Load your document. 2 Press Copy Quality r epeatedly to[...]
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2 - 3 MAKING COPIES Enlarging o r reducing the image copied You can selec t the f ollowing e nlargement or r eduction rati os. Custom(25-400%) all ows you to enter a rati o from 25% to 400%. Press Enlarge/Reduce Cu stom(25-400%) 200% 198% 10x15cm → A4 186% 10x15cm → LTR 142% A5 → A4 104% EXE → LTR 100% 97% LTR → A4 93% A4 → LTR 83% 78% [...]
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MAKING COPIES 2 - 4 1 Load your document. 2 Press Enlarge/Reduce . 3 Press or to sel ect the enlargement o r reduction r atio you want. Press Set . — OR — You can se lect Custom(25-4 00%) and press Set . Press or t o enter an en largement or reduc tion ratio f rom 25% to 400% . Press Set . 4 Press Mono Start or Colour Start . — OR — Press o[...]
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2 - 5 MAKING COPIES Changing the temporary copy settings Use the Copy Options key to qu ickly set the foll owing co py settings temporar ily for the next copy. After you select your settings by pressi ng Se t , the LCD shows Set temporarily an d then returns to Menu sel ections. Press Mono Start or Colour Start if yo u ’ re fini shed choosing set[...]
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MAKING COPIES 2 - 6 Setting paper type If copyi ng on paper other than plain paper , select t he type of paper that you are using to get t he best print quality . 1 Load your document. 2 Press Copy Options and or to select Paper Type . Press Set . 3 Press or to select the type of paper you are usi ng ( Plain , Inkjet , Glossy or Transparency ). Pre[...]
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2 - 7 MAKING COPIES Adjusting brightness You can adjust the copy bri ghtness to make copies darker o r lighter. 1 Load your document. 2 Press Copy Options and or to select Brightness . Press Set . 3 Press to make a lighter copy. — OR — Press to make a darker copy. Press Set . 4 Press Mono Start or Colour Start . — OR — Pre ss or f or mo re [...]
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MAKING COPIES 2 - 8 Making N in 1 copies or a poster (Page Layout) You can reduce the number of pages fo r copies by using t he N in 1 copy featur e. This all ows you to copy two or four page s onto one page, all owing you t o save paper. It is also possib le to cr eate a poster. When you use the Poster feat ure your machine di vides your document [...]
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2 - 9 MAKING COPIES Place each page face down in the direction and sequence shown below. 2 in 1 (P) 4 in 1 (P) If Gl ossy has bee n selected in the Paper Ty pe settin g for N in 1 copies, the machine will pri nt the i mages as if Nor mal paper had been selected. ■ If you ar e producing multipl e colour copies , N in 1 copies are not avail able fo[...]
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MAKING COPIES 2 - 10 Poster (3x3) You can make a poster size copy of a photograph. For Poster copies, you cannot make more than one copy.[...]
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2 - 11 MAKI NG COPIES Changing the defaul t copy settings You can save the copy settings you use most often by setting them as default. These set tings will remain until you change them again. Sett ing Pa per Ty pe To get the best print qual ity, set the machine for the type of paper you are using. 1 Press Menu . 2 Press or to select 1.Copy . Press[...]
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MAKING COPIES 2 - 12 Setting Pa per Si ze You can use five siz es of paper for pri nting your cop ies: Letter, Lega l, A4, A5 and Photo Card (10x15cm). When you change the type of paper you l oad in t he machine, you wi ll need to change the s etting for Paper Size at the same time so your machine can fit the co py on the page. 1 Press Menu . 2 Pre[...]
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2 - 13 MAKI NG COPIES Adjustin g brig htness 1 Press Menu . 2 Press or to select 1.Copy . Press Set . 3 Press or to select 4.Brightness . Press Set . 4 Press to make a lighter copy. — OR — Press to make a darker copy. Press Set . 5 Press Stop/ Exi t . Adjusting contrast You can change the contra st to help an image look shar per and more vivid.[...]
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MAKING COPIES 2 - 14 Adjusting colour saturation Colour saturat ion can only be changed through t he default setting. 1 Press Menu . 2 Press or to select 1.Copy . Press Set . 3 Press or to select 6.Color Adjust . Press Set . 4 Press or to select Red , Green or Blue . Press Set . 5 Press to increase the colour saturation. — OR — Press t o decrea[...]
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2 - 15 MAKI NG COPIES Legal limitations Colour reprodu ctions of certai n documents are ill egal and may result in either cri minal or civi l liabili ty. This memorandum is intended to be a guid e rather than a co mplete list ing of every possi ble prohibi tion. In case of doubt, we suggest that you check with relev ant authoritie s as to any parti[...]
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WALK-UP PHOTOCAPTURE CENTER ™ 3 - 1 3 Introduction Even if y our machine is not connect ed to your computer, you c an print photos di rectly from your digit al camera media. Your Brother machine include s five media drives (s lots) for use wit h popular digital camera media: CompactFlash ® , SmartMedia ® , Memory Sti ck ® , Memory Stick Pro ?[...]
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3 - 2 WALK-UP PHOTOCAPTURE CENTE R ™ PhotoCapture Center ™ requireme nts Your machine is designed to be compatible with modern digit al camera image f iles and media cards; however, p lease read the points bel ow to avoid er rors: ■ The DPOF file on the media card must be in a valid format. (See DPOF p rinting on page 3-8.) ■ The image f il[...]
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WALK-UP PHOTOCAPTURE CENTER ™ 3 - 3 Getting started Firmly inser t the card into the appr opriate slot. PhotoCapture key indications: ■ PhotoCapture light is ON, the media card is inserted properl y. ■ PhotoCapture light is OFF, th e media card is not prop erly insert ed. ■ PhotoCapture light is BLINKING, the media card is being read or wri[...]
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3 - 4 WALK-UP PHOTOCAPTURE CENTE R ™ The steps below give a brief outline of the Dir ect Printing feature. Pleas e see the remaining pages of this chapter f or more detailed i nstructions. 1 Insert the med ia card firmly int o the media drive (slot). When you i nsert your medi a card into the prop er slot, the LCD shows: 2 Press ( PhotoCapture ).[...]
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WALK-UP PHOTOCAPTURE CENTER ™ 3 - 5 Printing the Ind ex (Thumbnails) The PhotoCapture Center ™ assi gns numbers for images (suc h as No.1, No.2, No.3, and so on). It does n ot rec ognize any other numbers or file names that your digital camera or PC have used to identi fy the pictures. You can print a thumbnail page (Index page with 6 or 5 imag[...]
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3 - 6 WALK-UP PHOTOCAPTURE CENTE R ™ Printi ng images Before you can print an ind ividual image, you have to know the image number. 1 Print t he Index fir st. (See Print ing the Index (Thumbnails) o n page 3-5.) 2 Make sure you have inserted the media card. Press ( PhotoCapture ). (See page 3-3.) 3 Press or to select Print Images . Press Set . 4 [...]
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WALK-UP PHOTOCAPTURE CENTER ™ 3 - 7 Paper Type & Paper Size 6 Press or to select the type of paper you are using ( Letter Glossy , 10x15cm Glossy , 13x18cm Glossy , A4 Glossy , Letter Plain , A4 Plain , Letter Inkjet , A4 Inkjet or 10x15cm Inkjet ). Press Set . If you s elected A4 or Letter , go to St ep 7. If you s elected anot her size, go [...]
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3 - 8 WALK-UP PHOTOCAPTURE CENTE R ™ DPOF prin ting DPOF stands for Digital Pri nt Order Format. Major Digital Camera man ufacturers (Canon Inc. , Eastman Kodak Company, Fuji Photo Film Co. Ltd. , Matsushita Elect ric Industria l Co. Ltd. and Son y Corporati on.) created this st andard to make it easier to print images fr om a digital camera. If [...]
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WALK-UP PHOTOCAPTURE CENTER ™ 3 - 9 Changing the d efault settings You can save t he PhotoCapture Cent er ™ settings you use most often by setting them as default . These settings will remain unt il you change them again. Increasing prin t speed or quality 1 Press Menu . 2 Press or to select 2.PhotoCapture . Press Set . 3 Press or to select 1.P[...]
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3 - 10 WALK -UP PHOTOCAPTURE CENTER ™ Adjustin g brig htness 1 Press Menu . 2 Press or to select 2.PhotoCapture . Press Set . 3 Press or to select 3.Brightness . Press Set . 4 Press to make a li ghter print. — OR — Press to make a darker pri nt. Press Set . 5 Press Stop/ Exi t . Adjusting contrast You can selec t the cont rast set ting. More [...]
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WALK-UP PHOTOCAPTURE CENTER ™ 3 - 11 Col our e nhanc emen t You can tur n on the co lour enhancement feature to print mor e vivid images. Print ing time will be slower. 1 Press Menu . 2 Press or to select 2.PhotoCapture . Press Set . 3 Press or to select 5.Color Enhance . Press Set . 4 Press or to select On . Press Set . — OR — Select Off and[...]
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3 - 12 WALK -UP PHOTOCAPTURE CENTER ™ Cropping If your photo is too long or wide to fit the available spa ce on you r selected l ayout, part of the im age will be automatically cropped. The default setting is On . If you want to pri nt the whole image, turn this setting to Off . 1 Press Menu . 2 Press or to select 2.PhotoCapture . Press Set . 3 P[...]
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WALK-UP PHOTOCAPTURE CENTER ™ 3 - 13 Borderless This featur e expands the printable ar ea to fit the edges of the paper. Printing time will be sl ightly slower. 1 Press Menu . 2 Press or to select 2.PhotoCapture . Press Set . 3 Press or to select 7.Borderless . Press Set . 4 Press or to select Off (or On ). Press Set . 5 Press Stop/ Exi t . Scan [...]
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3 - 14 WALK -UP PHOTOCAPTURE CENTER ™ 2 Load your document. 3 Press ( Sc an ). 4 Press or to select Scan to Card . To change qual ity, press Set and go to Step 5. — OR — Press Mono Start or Colour Star t to start scanning wit hout changing any settings. 5 Press or to select the qualit y you want. To change the file type , press Set and go to [...]
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WALK-UP PHOTOCAPTURE CENTER ™ 3 - 15 Changing the default black & white file format 1 Press Menu . 2 Press or to select 2.PhotoCapture . Press Set . 3 Press or to select 8.Scan to Card . Press Set . 4 Press or to select 2.B/W File Type. Press Set . 5 Press or to select TIFF or PDF . Press Set . 6 Press Stop/ Exi t . Changing the default colou[...]
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3 - 16 WALK -UP PHOTOCAPTURE CENTER ™ Understanding th e Error Messages Once you are familiar with t he types of errors that can occur while you’re using th e PhotoCapture Center ™ , y ou can easil y identif y and troubleshoot any diffi culties. When an error message appears on the LCD, the machine will beep to get your attent ion. Media Erro[...]
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SOFTWARE AND NETWORK FEATURES 4 - 1 4 The User’s Guide on the CD-ROM includes the Software User’ s Guide and th e Network User ’s Guide f or features available when connected to a computer (f or example, Printin g and Scanning). ■ Printin g (For Windows ® , s ee Chapter 1 in the Software User’s Guide on the CD-ROM.) (For Macint osh ® , [...]
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5 - 1 IMPORTANT INFORMATION 5 For your safety To ensure safe opera tion the suppli ed three-pin plug must be inserted onl y into a standard three-pi n electrica l socket that is effecti vely grounded t hrough the no rmal household wi ring. The fact that the equi pment operates satisfac torily does not imply that the power is grounded and t hat the [...]
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IMPORTANT INFORMATIO N 5 - 2 EU Directi ve 2002/96/EC and E N50419 The equipment is mar ked with the above rec ycling symbol. I t means that at the end of the life of the e quipment you must dispose of it separately at an appropri ate coll ection point an d not plac e it in t he normal domestic unsor ted waste stream. This will benefit the envirome[...]
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5 - 3 IMPORTANT INFORMATION 8 This product shoul d be operated from the type of power sourc e indic ated on the label. If you are not sur e of the type of power available , call your dealer or loca l power company. Use only the power cord supp lied with this machin e. 9 This product is equipped wit h a 3-wire grounded plug, a plug having a third (g[...]
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IMPORTANT INFORMATIO N 5 - 4 Trademarks The Brother logo i s a registered tr adem ark of Brother Indu stries, Ltd. Brother i s a register ed trademark of Brothe r Industrie s, Ltd. Multi-Functi on Link is a regist ered trademark of Brother Internat ional Corporation. © 2005 Brother Industri es, Ltd. All rights rese rved. Windows and Microsof t are[...]
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6 - 1 TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 6 Troubleshootin g Error messages As with any sophisti cated offic e product, er rors may occ ur. If this happens, your machin e identifies t he problem and displays an er ror message. The most common error messages are shown below. You can corr ect most pr oblems by yo urself. If you need add itional [...]
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 2 Near Empty One or more of the ink cartrid ges are runni ng out of ink. Orde r a new ink ca rtridg e. No Cartridge An ink cartri dge is n ot proper ly install ed. Take out the i nk cartridg e and put it in again seating it prop erly. (See Replacing the ink ca rtridge s on page 6-2 2.) No File The media c[...]
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6 - 3 TROUBLESHOOTI NG AND ROUTINE MAINTENANCE Document jams (DCP-120C and DCP-340CW only) If the document is jammed, follow the st eps below. Document is jammed in the top of the ADF unit 1 Take out any paper fro m the ADF that is not j ammed. 2 Open the ADF cov er. 3 Pull the jammed document ou t to the right or left . 4 Close the ADF cover. Pres[...]
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 4 Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the machine. Open a nd close the s canner cover to clear t he error. Paper is jammed inside the paper tra y 1 Pull the paper tray out of the machine. 2 Pull up the jammed paper to remove it. Paper Tray Jammed paper[...]
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6 - 5 TROUBLESHOOTI NG AND ROUTINE MAINTENANCE Paper is ja mmed inside the machine 1 Remove the Jam Clear Cover . Pull the ja mmed paper out of the machine. 2 Re-insert t he Jam Clear Cover. 3 If you can not pul l out the jammed paper, li ft the scanner cover from the right-hand si de of the machine until it locks secu rely into the open posit ion.[...]
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 6 5 Lift t he scanner co ver to rel ease the l ock. Gently pus h the scanner cover support and close the scanner cover .[...]
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6 - 7 TROUBLESHOOTI NG AND ROUTINE MAINTENANCE If you are having difficulty with your machine If you t hink ther e is a problem with you r machine, check the chart below and follow the troubl eshooting tips. The Brother Sol utions Center off ers latest FAQs and t roubleshoot ing tips. Visit us at htt p://soluti ons.brother .com DIFFICULTY SUGGESTIO[...]
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 8 Smudged stain at the top center of the prin ted pag e. Make sure the paper is not too th ick or not curled . (See Abo ut paper on page 1-8. ) Printing a ppears dirty or ink seems to ru n. Make sure you ar e using the prop er type s of paper . (See About pa per on page 1-8.) Don’t han dle the paper unt[...]
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6 - 9 TROUBLESHOOTI NG AND ROUTINE MAINTENANCE Phot oCaptur e Center ™ Difficultie s Removable Disk does not wor k prop erly . a) Have yo u installed the Wind ows ® 2000 upd ate? If not, do the fo llowing: 1. Discon nect the U SB cable. 2. Inst all the Win dows ® 20 00 update . Pleas e see the Q uick Setup Guide. After th e installation the PC [...]
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 10 How to chang e LCD lang uage You can change the LCD langua ge. 1 Press Menu . 2 Press or to select 0.Initial Setup . Press Set . 3 Press or to select 0.Local Language . Press Set . 4 Press or to select your la nguage. Press Set . 5 Press Stop/ Exi t . How to improve the LCD viewing You can adjust the L[...]
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6 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE How to improve print quali ty Cleaning the print head To ensure good print quality, the machine wil l regularl y clean the print head. You can start the cleaning process manuall y if needed. Clean the print head and ink cartridges if you get a horizontal line in the text o r graphics on you r printed p[...]
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 12 Checking the pri nt quality If faded or strea ked colours and text appears on yo ur output, some of the noz zles may be clogged. You can check thi s by prin ting the Print Quality Check Sheet and looking at the nozzle check pattern. 1 Press ( Ink Management ). 2 Press or to select Test Print . Press Se[...]
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6 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE 8 Press ( No ) for b lack or three colours with a problem. The LCD shows: Press ( Yes ). The machin e will start cleaning the pr int head. 9 After cle aning is finished, pr ess Colour Start . The machine wil l start printi ng the Print Quality Check Sheet again and then retu rn to Ste p 5. 10 Press Sto[...]
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 14 Checking the pri nting alignm ent You should r arely need to adjust t he printing alignment; howev er, if after t ransporting t he machine your printed t ext becomes bl urred or images become faded then adj ustment may ne ed to be made. 1 Press ( Ink Management ). 2 Press or to select Test Print . Pres[...]
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6 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE Checking the ink volume You can check the ink that is left in the cartr idge. 1 Press ( Ink Management ). 2 Press or to select Ink Volume . Press Set . 3 Press or to select the colour you want t o check. The LCD shows the ink volume. 4 Press Stop/ Exi t . You can check th e ink volume from your compute[...]
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 16 Packing and shippi ng the ma chine Whenever you transpor t the machine, use the packing materials t hat came with yo ur machine. If you d o not pack the machine p roperly, you could v oid you r warranty . Caution It is import ant to allow the machine to ‘park ’ the print head after a print job . Li[...]
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6 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE 3 Lift t he scanner co ver to rel ease the l ock. Gently pus h the scanner cover support down and close the scanner cov er. 4 Unplug the machine from the electrical so cket. 5 Unplug the int erface cable from t he machine, if it i s connected. 6 Wrap the machine in the bag and place it in the ori ginal[...]
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 18 7 Pack the pri nted materi als in the original car ton as shown below. Do not pack the used ink cartr idges in the carton. 8 Close the carton.[...]
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6 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE Routine maintenance Cleaning the scanner Lift the document cov er. Clean the scanner glass wit h isopropyl alcohol on a soft lint -free cloth. Clean the glass strip under the film with isopropy l alcohol on a lint-f ree clot h. Document Cover Glass Strip[...]
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 20 Cleaning the machine printer platen ■ Be careful not to to uch the paper feed star wheels or encoder film. ■ Be sure to unplug the machine fr om the electrical sock et before cleaning the pr inter platen. ■ If ink is scattered on or around the pr inter plat en be sure to wipe it off wit h a soft,[...]
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6 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE Cleaning the Paper Pick-up Roller 1 Unplug the machine and re move the Jam Cl ear Cover. 2 Clean the Paper Pick-up Roller with isopropyl alc ohol on a cotton swab. 3 Re-insert t he Jam Clear Cover. 4 Re-connect t he power cor d.[...]
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 22 Replacing the ink cartridges Your machine is equipped with an ink dot counter. The ink dot counter automati cally monitors the level of ink in each of the four cartridges. When t he machine detects an ink cartridge is r unning out of ink, the machine wil l notify you with a message on t he LCD. The LCD[...]
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6 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE 4 Remove the prot ective yell ow caps. 5 Each colour has its own corr ect position. Keep the ink cart ridge in an upright posi tion when you insert it into sl ot. Press down firmly on the ink cartridge until the hook snaps over it. 6 Lift t he scanner co ver to rel ease the l ock. Gently pus h the scan[...]
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 24 7 If you r eplaced an ink cartri dge while Near Empty was displayed on the LCD, the LCD may ask you to verify that it was a brand new one. Example: Did You Change Black? ▲ Yes ▼ No . For each new cart ridge you instal led, press ( Yes ) to automatical ly reset t he ink dot counter f or that col our[...]
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6 - 25 TROUBLESHOOTING AND ROUTINE MAINTENANCE Caution ■ Do not remove ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machin e will not know t he quantit y of ink l eft in the cartri dge. ■ Do not to uch the car tridge inser tion slots. If yo u do so, the ink may stain your skin. ■ If i[...]
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APPENDIX A - 1 A On-screen programming Your machine is designed to be easy to use with LCD on-sc reen programming . User-friendl y programming helps you take full advantage of all th e menu selections your machi ne has to offer. Since your programming i s done on t he LCD, we have created step-by-st ep on-screen instruct ions to help you program yo[...]
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A - 2 APPENDIX Menu keys You can access the menu mode b y pressing Menu . When you ent er the menu, t he LCD scrol ls. You can scroll more quickl y through each menu level by press ing the arrow for the direct ion you want : or . Select an option by pres sing Set when that option appear s on the LCD. The LCD will then show the next menu level. Pres[...]
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APPENDIX A - 3 Main Men u Submenu Me nu Selec tions Opti ons Descript ions Page 1 . Copy 1 . Paper Type — Plain Inkjet Glossy Transparenc y Sets th e type of paper in the paper tra y. 2-11 2 . Paper Size — Letter Legal A4 A5 10x15cm Sets th e size of the paper in the paper tra y. 2-12 3 . Quality — Best Normal Fast Selects the Copy resolution[...]
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A - 4 APPENDIX 1 . Copy (Continu ed) 6 . Color Adjust 1 . Red R: - + R: - + R: - + R: - + R: - + Adjusts the amount of Red in co pies. 2-14 2 . Green G: - + G: - + G: - + G: - + G: - + Adjusts the amount of Gree n in cop ies. 3 . Blue B: - + B: - + B: - + B: - + B: - + Adjusts the amount of Blue in copi es. 2 . PhotoCa pture 1 . Print Quality — N[...]
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APPENDIX A - 5 2 . PhotoCa pture (Continu ed) 5 . Color Enhance Enhance:On Enhance:Off 1 . White Balance - + - + - + - + - + Adjusts th e hue of the white areas. 3-11 2 . Sharpness - + - + - + - + - + Enhan ces the detail of the i mage. 3 . Color Density - + - + - + - + - + Adjusts the tota l amount of colou r in the imag e. 6 . Cropping — On Off[...]
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A - 6 APPENDIX 3 . LAN (DCP-315CN only) 1 . Setup TCP/IP 1 . BOOT Method Auto Static RARP BOOTP DHCP You ca n select the BOOT me thod that best suits you needs. See Netwo rk User’ s Gui de on t he CD-RO M 2 . IP Address [000-255 ]. [000-255 ]. [000-255 ]. [000-255 ] Enter the IP addr ess. 3 . Subnet Mask [000-255 ]. [000-255 ]. [000-255 ]. [000-2[...]
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APPENDIX A - 7 3 . LAN (DCP-340CW only) 1 . TCP/IP (Wired) 1 . BOOT Method Auto Static RARP BOOTP DHCP You ca n choose th e BOOT me thod that best suits you needs. See Netwo rk User’ s Gui de on t he CD-RO M 2 . IP Address [000-255]. [000-255 ]. [000-255 ]. [000-255 ] Enter the IP addr ess. 3 . Subnet Mask [000-255 ]. [000-255 ]. [000-255 ]. [000[...]
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A - 8 APPENDIX 3 . LAN (DCP-340CW only) (Continu ed) 2 . TCP/IP (WLAN) (Con tinu ed) 4 . Gateway [000-255]. [000-255 ]. [000-255 ]. [000-255 ] Enter the Gatewa y addr ess. See Netwo rk User’ s Gui de on t he CD-RO M 5 . Node Name BRW_XXXXXX Enter the Node name. 6 . WINS Config Auto Static You ca n choose th e WINS con figuratio n mode. 7 . WINS S[...]
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APPENDIX A - 9 3 . Print Reports (DCP-115C, 120C on ly) 4 . Print Reports (DCP-31 5CN and DCP-340CW only) 1 . Help List — — You can p rint the se lists an d repo rts. A-1 2 . User Settings —— 3 . Network Config (DCP-315CN and DCP-340CW only) —— 0 . Initial Setup 1 . Date/Time — — Puts the date and time in yo ur machine . See Quick S[...]
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S - 1 SPECIFICATIONS S Produc t descri ptio n General Specifications Memory Capacit y 8 MB (DCP-115C, DCP-120C) 16 MB (DCP-315CN, DCP-340CW) Automatic Do cument Feed er (ADF) (DCP-120C and DCP-340C W only) Up to 10 pa ges Paper Tray 100 Sheets (80 g/m 2 ) Printer Type Ink Je t Print Method Piezo wi th 74 x 5 n ozzles LCD (Liquid Crystal Displa y) 1[...]
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SPECIFICATIONS S - 2 Dime nsi ons (DCP-115C, DCP-315CN) (DCP-120C, DCP-340CW) Wei ght 5.5 kg (DCP-115C, DCP-315CN) 6.0 kg (DCP-120C, DCP-340CW) Noise Oper ating: 42.5 to 51 dB* * I t depends on prin ting con ditions Temp erature Operat ing: Best Prin t Qualit y: 10 - 35 °C 20 - 33 °C Humidity Operatin g: Best Prin t Qualit y: 20 t o 80% ( wit hou[...]
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S - 3 SPECIFICATIONS Print media Paper Input Paper Tray ■ Paper type: Plain pap er, inkje t paper (coate d paper), glossy paper* 2 , transparenc ies* 1 * 2 and envel opes ■ Paper si ze: Letter, Legal * 3 , Execut ive, A4, A5, A6, JIS_B5 , envelope s (commerci al No.10, D L, C5, Monarch, JE4), Photo c ard, Index c ard, Post Car d. For more de ta[...]
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SPECIFICATIONS S - 4 Copy Colour/Black C olour/Bla ck Copy Sp eed Black Up to 17 pages/minu te (A4 pape r)* Colour Up to 11 pages/minu te (A4 pape r)* * Doe s not include the time it t akes to feed the p aper. Based on Brothe r stand ard patte rn. (F ast mode) Copy speeds vary with t he comp lexit y of t he docu ment. Multiple Copie s St acks up to[...]
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S - 5 SPECIFICATIONS PhotoCapture Ce nter ™ Available Media Compac tFlash ® (Type I on ly) (Microdri ve ™ is not comp atible) (Compact I/O card suc h as Compact LAN c ard and Co mpact Mo dem card are not su pported.) SmartMed ia ® (3.3V) (Not av ailable f or use with ID) Memor y Stick ® Memor y Stick P ro ™ (Not av ailable f or music dat a[...]
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SPECIFICATIONS S - 6 Scanner Colour/Black C olour/Bla ck TWAIN Compliant Yes (Windows ® 98/98SE/Me/2000 Professi onal/XP) Mac OS ® 9.1 -9.2 /Mac OS ® X 10.2.4 or greater. WIA Complia nt Yes (Windows ® XP) Colour Depth 3 6 bit col our processi ng (Input) 24 bit c olour proc essing (Output) Resolution Up to 19 200 × 19200 dp i (inter polat ed) U[...]
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S - 7 SPECIFICATIONS Printer Interfaces Printer Driver Window s ® 98/98SE/M e/2000 Profes sional and XP driver s upporting Brother Nativ e Compressio n mode an d bi-directio nal capa bility Brother Ink Driver For Ma c OS ® 9.1-9.2/Mac O S ® X 10.2.4 or gre ater Resolution Up to 1200 x 600 0 dots per in ch (dpi)* 1200 x 1200 dots per inch (dpi) 6[...]
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SPECIFICATIONS S - 8 Computer requirements Minimum Processor Supported PC Software Functions PC Interface Minimum RAM Recommended RAM Available Hard Disk Space Windows ® Operating Systems Minimum System Requirements and Supported PC Software Functions Computer Platform & Operating System Version 98, 98SE Me 2000 Professional XP Professional x6[...]
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S - 9 SPECIFICATIONS Consumable items Ink The machine use s individual Blac k, Yellow, Cyan and Ma genta ink cartridge s that are separate f rom the pr int head a ssembly. Service Li fe of Ink Cartridge Black - Approximatel y 500 pag es at 5% c overage Yellow , Cyan and Magenta - Approximat ely 400 pages at 5% cover age • The above figures as sum[...]
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SPECIFICATIONS S - 10 Network (LAN) (DCP-315C N and DCP-340CW only) LAN You can co nnect you r machin e to a netw ork for Network Printing, N etwork Scannin g. Also i ncluded is Br other BRAd min Pro fes siona l Net work Manage ment soft ware. Support for: Windows ® 98/98SE/Me/20 00/XP Mac OS ® 9.1 -9.2 , Mac OS ® X 10.2.4 or greater Ethernet 1 [...]
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I - 1 INDEX Index A ADF (automati c document feeder) .. ........ ....... ....... ...... 1-5 ADF c over . ....... .... ....... .... ... 6-3 C Cleaning Paper Pick- up Roller ...... 6-21 prin t head .. ....... .... ....... ... 6- 11 prin ter p late n .... ...... ..... ... 6- 20 sca nner ..... ..... .... ....... .... . 6 -19 Computer requi rements ....[...]
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INDEX I - 2 P Paper .... ....... ....... ........ 1-8, S-3 Size ..... ..... ...... ..... ...... ..... 2-12 size of document ........ ...... 1-5 Typ e .... ....... .... ....... .... ..... 2 -11 Pho toC aptu re .... ..... .... ....... .. 3- 1 Pho toC apt ure Cent er ™ Bor derles s .... ..... ...... ..... .. 3- 13 Colour enhancement ...... 3-11 Comp[...]
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UK/IRE/GEN Printed in China Visit us on the World Wide Web http://www.brothe r.com[...]