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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Brother DCP-7070DW, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Brother DCP-7070DW one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Brother DCP-7070DW. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Brother DCP-7070DW should contain:
- informations concerning technical data of Brother DCP-7070DW
- name of the manufacturer and a year of construction of the Brother DCP-7070DW item
- rules of operation, control and maintenance of the Brother DCP-7070DW item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Brother DCP-7070DW alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Brother DCP-7070DW, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Brother service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Brother DCP-7070DW.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Brother DCP-7070DW item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
BASIC USER’S GUIDE DCP-7055 DCP-7055W DCP-7057 DCP-7057W DCP-7060D DCP-7065DN DCP-7070DW Not all models are available in all countries. Version D UK/IRE[...]
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If you need to cal l Customer Service Please complete the following information for future reference: Model Number: DCP-7055 / DCP-7055W / DCP-7057 / DCP-7057W / DCP-7060D / D CP-7065DN / DCP-7070DW (Circle your model number) Serial Number: 1 Da te of Pu rc ha se : Pl ac e o f P ur ch as e: 1 The serial number is on the back of the un it. Retain th[...]
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i User’s Guides and where do I find it? Which manual? What’s in it? Where is it? Safety and Legal Read this Guide first. Please read the Safety Instructions befo re you set up your machine. See this Guide for trademarks an d legal limitations. Printed / In the Box Quick Setup G uide Follow the instructions for setting up your machine and instal[...]
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ii Table of Contents (BASIC USER'S GUIDE) 1 General information 1 Using the documentation ................ .......... .......... ................ ................... ................ 1 Symbols and conventions used in the do cumentation ....................... ............. 1 Accessing the Advanced User’s Guide, Software User’s Guide an d N[...]
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iii A Routine maintenance 32 Replacing the consumable items ....................... ....................... ................... ........ 32 Replacing the toner cartridge ............................ .................... ...................... .. 33 Replacing the drum unit .................. ................... ....................... ..............[...]
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iv D Specifications 98 General ........... ................... .................... ................... .................... ................ ....... 98 Document Size .................. .................... ................... .................... ................... .. 101 Print media ................ ................... ................... ......[...]
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v Table of Contents (ADVANCED USER’S GUIDE) The Advanced User's Guid e explains the followi ng features and opera tions. You can view the Advanced U ser's Guide on th e Documentat ion CD-ROM. 1 General Setup Memory Storage Ecology features Toner Settings LCD Contrast User Settings Report Network Con figuration Rep ort (For DCP-7055W / D[...]
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vi[...]
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1 1 1 Using the documentation 1 Thank you for buying a Brot her machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation 1 The following symbols and conventions are used throughout the docu mentation. General information 1 Bold Bold style identifies keys on the machine control[...]
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Chapter 1 2 Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide 1 This Basic User's Guide does not contain all the information about the machin e such as how to use the advanced features Copy, Printer, Scanner and Netwo rk (for DCP-7055W / DCP-7057W / DCP-7065DN / DCP-7070DW). When you are ready to learn d[...]
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General information 3 1 Note • (Windows ® users only) Your web browse r may display a yellow bar at the top of the page that contains a security warn ing about Active X controls. For the page to display correctly you must click on Allow Blocked Content , then clic k Yes in the Security Warn ing dialog box. • (Windows ® users only) 1 For faste[...]
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Chapter 1 4 Accessing Brother Support (Windows ® ) 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installation CD-ROM. Click Brother Suppor t on the main men u. The following screen will appear: To access our website (http://www.brother.com/ ), click Brother Home Pa ge . For the lat[...]
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General information 5 1 Accessing Brother Support (Macintosh) 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installation CD-ROM. Double-click the Brother Support icon. The follow ing screen w ill appear: To download and install Presto! PageManager, click Pr esto! PageManager . To re[...]
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Chapter 1 6 Control panel overview 1 DCP-7055 / DCP-7055W / DCP-7057 / DCP-70 57W have the same keys and DCP-7060D / DCP-7065DN / DCP-7070DW have the same keys. 1 COPY keys: Options You can quickly and easil y choose temporary settings for copying. These settings include: Quality Stack (choose number of copies) Sort (For DCP-7065DN when using the A[...]
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General information 7 1 4L C D Displays messages to help you set up and use your machine. (For DCP-7055W / DCP-7057W / DCP-7070DW) A four level indicator shows the current wireless signal strength i f you are using a wireless connecti on. 5 Menu keys: Menu Lets you access the Menu to program your settings in t his machine. Clear Deletes entered dat[...]
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Chapter 1 8 Changing LCD language 1 You can change the LCD language. a Press Menu . b Press a or b to choose 1.General Setup . Press OK . c Press a or b to choose 0.Local Language . Press OK . d Press a or b to choose your lang uage. Press OK . e Press Stop/Exit .[...]
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9 2 2 Loading paper and print media 2 The machine can feed paper fro m the standard paper tray or man ual feed slot. When you put paper into the pap er tray, note the following: If your applicatio n software supports paper size selection on the print menu, you can select it through th e software. If your application software do es not support i[...]
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Chapter 2 10 b While pressing the g reen paper-guid e release lever (1), slide the paper guides to fit the paper size you are loading in the tray. Make sure that the guides ar e firmly in the slots. c Fan the stack of paper well to avoid paper jams and misfeeds. d Put paper in the tray and make sur e: The paper is below the maximum paper mark ([...]
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Loading paper 11 2 f Unfold the support fl ap (1) t o prevent paper from sliding off the face-down output tray. Loading paper in the manual feed slot 2 You can load envelopes and special print media one at a time into this slot. Use the manual feed slot to print or copy on labels, envelopes or thicker paper . Note The machin e automati cally turns [...]
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Chapter 2 12 c Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use. d Using both hands, pu t one sheet of paper in the manual feed slot until the front edge of th e paper or transparency touches the pape r feed roller. When you feel the machine pull in the paper, let go. Printing on thick pa[...]
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Loading paper 13 2 c (For DCP-7060D / DCP-7065DN / DCP-7070DW) Open the manual feed slot cover. d Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use. e Using both hands, put one sheet of paper or one envelope in the manual feed slot until the front edge of the paper or envelope touches the [...]
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Chapter 2 14 • If you put any print medi a in the manual feed slot before the machine is in Ready mode, the pr int media may be ejecte d without b eing printed on . • To easily remove a small printou t from the output tray, lift up the scanner cover by using both hands as shown in the illustration. • You can still use the machine while the sc[...]
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Loading paper 15 2 Unscannable and unprintable areas 2 The figures below show maximum unscannable and unp rintable areas. The unscannable an d unprintable areas may vary dep ending on the paper size o r settings in the application you are using. Usage Document Size Top (1) Bottom (1) Left (2) Right (2) Copy Letter 3 mm 4 mm *a single copy or a 1 in[...]
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Chapter 2 16 Paper settings 2 Paper Type 2 Set up the machine for the type of paper you are using. This will give you the best print quality. a Press Menu . b Press a or b to choose 1.General Setup . Press OK . c Press a or b to choose 1.Paper . Press OK . d Press a or b to choose 1.Paper Type . Press OK . e Press a or b to choose Thin , Plain , Th[...]
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Loading paper 17 2 Acceptable paper and other print media 2 Print quality may vary a ccording to the type of paper you are using . You can use the following types of print media: thin paper, plain pa per, thick paper, bond paper, recycled paper, labels or envelopes. For best results, follow the instructions below: DO NOT put different typ es of[...]
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Chapter 2 18 Recommended paper specifications 2 The following paper specifications are suitable for this machine. Use paper made for plain pa per copying. Use paper that is 75 to 90 g/m 2 . Use long grain paper with a neu tral Ph valu e, and a moistu re content of appr ox. 5%. This machine can use recycled paper that meets DIN 19309[...]
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Loading paper 19 2 • that is curled or warped 1 A curl of 2 mm or greater may ca use jams to occur. • that is coated or has a chemical fin ish • that is damaged, creased or folded • that exceeds the r ecommended weight specification in this guide • with tabs and staples • with letterheads using low tem perature dyes or thermo graphy •[...]
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Chapter 2 20 • with double flap s as shown in figure below • with sealing flaps that are not folded down when purchased • with sealing flaps as shown in figure below • with each side folde d as shown in figure below If you use any of the types of envelopes listed abov e, they may damage you r machine. Th is damage may not be covered under a[...]
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21 3 3 How to load documents 3 You can make copies and scan from the ADF* (Automatic Document Feeder) (*For DCP-7065DN) and the sca nner glass. Using the automatic document feeder (ADF) (For DCP-7065DN) 3 The ADF can hold up to 35 page s and feeds each sheet individually. Use standard 80 g/m 2 paper and always fan the pages before putting them in t[...]
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Chapter 3 22 d Adjust the paper guides (1) to fit the width of your document. IMPORTANT • To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding. • To scan non-standard do cuments, see Using the scanner glass on page 2 2. Using the scanner glass 3 You can use the scanner glass to copy or scan pages o[...]
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Loading docu ments 23 3 c Close the document cover. IMPORTANT If the document is a book or is thick, do not slam or pr ess on the co ver.[...]
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24 4 How to copy 4 The following steps show the basic copy operation. For details ab out each option, see the Advanced User 's Guide on the CD-ROM. a Do one of the following to load your document: (For DCP-7065DN) Place the document face up in the ADF. (See Using the automatic document feeder (ADF) (For DCP-70 65DN) on page 21.) Load y[...]
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25 5 5 Printing a document 5 The machine can receive data fro m your computer and print it. To print from a computer, install the printer drive r. (See Printing for Windows ® or Printing and Faxing for Macintosh in the Software User's Guide for the details about the print settings .) a Install the Brother printer dr iver on the Installation C[...]
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26 6 Scanning a document as PDF file using ControlCenter4 (Windows ® ) 6 (For Macintosh user s) See Scanning in the Software User's Guide . Note The screens on your PC may vary dependi ng on your model. ControlCenter4 is a software utility that lets you qui ckly and easily access th e applications you use most often. Using ControlCe nter4 eli[...]
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How to scan to a comput er 27 6 e Set the file type for saving to a f older. Click Configurat ion , and then se lect Button settings , Scan and File . The configuration dialog bo x appears. You can change the defaul t settings. 1 Choose PDF (*.pdf) from the File Type pull-down list. 2 You can enter the file name you want to use for the document. 3 [...]
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Chapter 6 28 g Click File . The machine starts the scanning proc ess. The folder where the scanned data is saved will open automatically.[...]
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How to scan to a comput er 29 6 Changing the SCAN key settings 6 Before scanning 6 To use the machine as a scanner, install a scanner driver. If the machin e is on a network, configure it with a TC P/IP address. Install the scanner drivers on the Installation CD-ROM. (See the Quick Setup Guide .) Configure the machine with a TCP/IP address [...]
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Chapter 6 30 e Choose the File tab. You can change the default se ttings. 1 You can choose the file type from the pull-down list. 2 You can enter the file name you want to use for the document. 3 You can sav e the file to the default f older, or choose your preferred folder b y clicking the Browse button. 4 You can choose a scanning resolution from[...]
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How to scan to a comput er 31 6 Scanning using the SCAN key 6 a Load your document. (See How to load documents on pa ge 21.) b Press ( SCAN ). c Press a or b to choose Scan to PC . Press OK . d Press a or b to choose File . Press OK . e (For Network use rs) Press a or b to choose the destination computer you wa nt to send to. Press OK . If the LCD [...]
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32 A Replacing the consumable items A The machine will indicate when it is time to replace the consumable items. (See Replacing the toner cartridge on page 33 and Replacing the drum unit on page 39.) To avoid any inconven ience, you may want to buy spar e consumable ite ms before the machine stops printing. Russian customers: Please refe r to the R[...]
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Routine maintenance 33 A Replacing the toner cartridge A Model Name: For the model name of toner cartridges, see Replacing the co nsumable items on page 32. The Standard toner cartridge can print approximately 1,000 pages (TN- 2010) or 1,200 pages (TN-2210) 1 . The High Yield toner cartridge (For DCP-70 60D / DCP-7065DN / DCP-7070DW) can print appr[...]
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34 Toner Low A Toner Low If the LCD shows Toner Low , buy a new toner cartridge and have it ready before you get a Replace Toner message. Replace Toner A When the following message appears on th e LCD, you need to replace the toner car tridge: Replace Toner The machine will stop printing until you replace the toner cartrid ge. A new and unused orig[...]
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Routine maintenance 35 A WARNING HOT SURFACE After you have just used the ma chine, some internal parts of the machine will be extremely hot. When you open th e front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration. If you do this, you may burn yourself. c Take out the drum un it and toner ca[...]
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36 WARNING DO NOT put a toner cartridge into a fire . It could explode, resulting in inju ries. DO NOT use cleaning materials that contain ammonia, alcohol, any typ e of spray or any type of flammable substance to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. See To use the product safely in the Safety[...]
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Routine maintenance 37 A Note • Be sure to seal up the tone r cartridge tightly in a suitable bag so t hat toner powder does not spill out of the cartridge. • If you choose not to return your us ed consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have quest ions, call[...]
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38 g Put the new toner cartridge firmly into the drum unit so that it locks into place. If you put it in correctly, the green lock lever will lift automatically. h Clean the primary corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. Note Be sure to return the tab to the home position[...]
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Routine maintenance 39 A Note After replacin g the toner cartridg e, DO NOT turn off the mach ine's power swi tch or open the front cover u ntil the LCD returns to Ready mo de. Replacing the dr um unit A Model name: DR-2200 A new drum unit can print approximately 12,000 A4 or Letter size single-sided pages. IMPORTANT For best performance, use [...]
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40 WARNING HOT SURFACE After you have just used the ma chine, some internal parts of the machine will be extremely hot. When you open th e front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration. If you do this, you may burn yourself. c Take out the drum un it and toner cartridge assembly. d Pu[...]
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Routine maintenance 41 A WARNING DO NOT put a toner cartridge into a fire . It could explode, resulting in inju ries. DO NOT use cleaning materials that contain ammonia, al cohol, any type of spray, or any type of flammable substance to clean the outside or inside of the machine. Doin g this may caus e a fire or electrical shock. See To use the pro[...]
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42 Note If you choose not to return your used consumable, please discard the used consumable according to local regulation s, keeping it sep arate from domestic waste. If you have quest ions, call your local waste di sposal office. (See EU Directive 2002/96/EC and EN 5 0419 in the Safety and Lega l booklet .) e Unpack the new drum unit. IMPORTANT ?[...]
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Routine maintenance 43 A g Clean the corona wire of the drum unit by gently sliding the green tab from left to right and right to left several times. IMPORTANT Be sure to return the green tab to the home position ( a ) (1). If you do not, printed pages may have a vertical stripe. h Put the new drum unit and toner cartridge assembly in the mach ine.[...]
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44 Cleaning the machine A Clean the outside and inside of the machine regularly with a dry, lint- free soft cloth. When you replace the toner ca rtridge or the drum unit, make sure that you clean the inside of the machine. WARNING DO NOT use any flammable substances, spray or organic solvent/liquid s containing alcohol/ammonia to clean the outside [...]
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Routine maintenance 45 A e Wipe the inside and the outside of the paper tray with a dry, lint- free soft cloth to remove dust. f Re-load the pape r and put the p aper tray firmly back in the machine. g Plug the machine ’s power cord back into the electrical socket first, conn ect all cables. Turn on the machine. Cleaning the scanner glass A a Tur[...]
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46 Note In addition to cleaning the sca nner glass and glass strip with a soft lint-free cloth moistened with water, run you r finger tip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentr ating on that area. You may need to repeat the cleaning process three or four time s. To test, make[...]
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Routine maintenance 47 A b Slowly take out the drum unit a nd toner cartridge assembly. IMPORTANT • We recommend that you place the dru m unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or clo th underneath it in case you accidentally spill or scatter toner. • Handle the toner ca rtridge carefull y. I[...]
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48 Cleaning the drum unit A If you have print quality problems, the drum may have foreign material, such as glue from a label stuck on the drum surface. Follow the steps below to solve the proble m. a Prepare blank A4 or Lette r size paper. b Make sure the machine is in Ready mode. c Open the back cover (face-up output tray). d (For DCP-7060D / DCP[...]
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Page 57
Routine maintenance 49 A Note • The machine makes a mechanical noise during the Drum Cleaning process because the machine rotates the OPC drum in reverse. Th is noise is not du e to a malfunction of the machine. • DO NOT put more than one sheet of paper in the manual feed slot at any one time, a s it may cau se a jam. • If the paper in the ma[...]
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50 b Slowly take out the drum unit and toner cartridge assembly. IMPORTANT • We recommend that you put the drum unit and toner cartridge assembly on a clean , flat surf ace with a shee t of disposa ble paper or cloth underneath it in case you accidentally spill or scatter toner. • Handle the toner ca rtridge carefull y. If toner scatters on you[...]
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Page 59
Routine maintenance 51 A • To prevent damage to the machin e from static electricity, DO NOT touch the electrodes shown in the illustration. d Put the print sample in front of the dr um unit, and find the exact position of the poor print. e Turn the drum unit ge ar by hand while looking at the surface of the OPC drum (1). f When you have found th[...]
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52 g Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever will lift automatically. h Put the drum unit and toner cartri dge assembly back in the machine. i Close the front cover. Cleaning the paper pick-up rollers A If you have paper feed problems, clean the p[...]
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Routine maintenance 53 A d Wipe the two pick-up rollers (1) inside of the machine to remove dust. e Put the paper tr ay back in the machine. f Plug the machine ’s power cord back into the electrical socket. Turn on the machine. 1[...]
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54 B Error and maintenance messages B As with any sophisticate d office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the er ror or required routine maintenance and shows the appropriate message. The most commo n er ror and maintena nce messages are shown below. You can clear most e[...]
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Page 63
Troubleshooting 55 B Duplex Disabled The duplex tray i s removed or is not correctly installed. Carefully put the duplex tray into the machine until it clicks into place. The back of the machine is not closed completely. Close the back cover of the machine. EL Error The machine has a mechanical problem . Open the front cover and close it again. Fus[...]
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Page 64
56 Out of Memory The machine’s memory is full. Do one of the following: Press Start to copy the scanned pages. (Copy operation in progress) Press Stop/Exit and wait until the other operations in progress finish, and then try again. Reduce print reso lution. (See the Basic tab in the Software User's Guide .) Print Unable XX The ma[...]
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Page 65
Troubleshooting 57 B Document Jams B Document is jammed in the top of the ADF unit (For DCP-7065DN) B a Take out any paper from the ADF that is not jammed. b Open the ADF cover. c Pull the jammed document out to the left. d Close the ADF cover. e Press Stop/Exit . Document is jammed under the document cover (For DCP-7065DN) B a Take out any pa per [...]
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58 Removing small documents jammed in the ADF (For DCP-7065DN) B a Lift the document cover. b Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through . c Close the document cover. d Press Stop/Exit . Document is jammed at the output tray (For DCP-7065DN) B a Take out any pa per from the ADF tha t is not[...]
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Troubleshooting 59 B Paper Jams B Paper is jammed in the standard paper tray B If the LCD shows Jam Tray , follow these steps: a Pull the paper tray completely ou t of the machine. b Use both hands to slow ly pull out the jammed paper. IMPORTANT If the paper cannot easily be removed in this direction, stop and follow the instructions for Paper is j[...]
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60 Paper is jammed at the b ack of the machine B If the LCD shows Jam Rear , a paper jam occurred behind the back cover. Follow these steps: a Open the front cover. Leave the machine turned on for 10 minute s to cool down. WARNING HOT SURFACE After you have just used the ma chine, some internal parts of the machine will be extremely hot. When you o[...]
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Troubleshooting 61 B IMPORTANT • We recommend that you place the dru m unit and the toner ca rtridges on a cle an, flat surf ace with a shee t of disposa ble paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to th e machine caused by static elec tricity, DO NOT touch the electrod es shown in the i[...]
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62 e Using both hands, gently p ull the jammed paper out of th e fuser unit. f Close the fuser cover and the back cover (face-up ou tput tray). g Put the drum unit and toner cartri dge assembly back in to the machine. h Close the front cove r. If the machine does not start printing automatically, press Start . Paper is jammed inside the machine B I[...]
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Troubleshooting 63 B c Slowly take out the drum unit a nd toner cartridge assembly. The jamme d paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the pa per so you can pull it out of the inside of the machine. If you cannot remove the drum unit an d toner cartridge assembly ea sily, do not use extra force.[...]
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64 e Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever will lift automatically. f If you were able to remove the drum unit and toner cartr idge assembly and the jammed paper, you ha ve cleared the paper jam. Put the drum unit and toner cartri dge assembly b[...]
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Troubleshooting 65 B i If you could not pull the jammed paper out of the output tray openin g as shown in step g , take the paper tray completely out of the machine. j Pull the jammed paper out of the paper tray opening. k Put the paper tray back into the machine. If you have removed the jammed paper, you ha ve cleared the paper jam. Note • If th[...]
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66 Paper is jammed in the Duplex Tray B If the LCD shows Jam Duplex , follow these steps: a Leave the machine tur ned on for 10 minutes to cool down. WARNING HOT SURFACE After you have just used the ma chine, some internal parts of the machine will be extremely hot. When you open th e front or back cover (back output tray) of the machine, DO NOT to[...]
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Troubleshooting 67 B c Pull the jammed paper out of the machine or the duplex tray. d Make sure that no pa per remains under the machine. e Put the duplex tray back in the machine.[...]
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68 If you are having difficulty with your machine B If you think there is a problem with your ma chine, check the chart below and follow the troubleshooting tip s. Most problem s can be eas ily resolved by y our self. If you need additional help, th e Brother Solutions Center offers the latest FAQs and trou bleshooting tips. Visit us at http://s ol[...]
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Troubleshooting 69 B The machine prints unexpectedly or it prints garbage. Press Job Cancel to cancel print jobs. Check the settings in your application to make sure it is set up to work with your machine. Pull out the paper tray and wait until the machine stops printing. Then turn off the machine’s power switch and disconnect from th[...]
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70 Paper handling difficulties Difficulties Suggestions The machine does not feed paper. The LCD shows No Paper or a Paper Jam message. If there is no paper, load a new stack of p aper into the paper tray. If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful[...]
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Page 79
Troubleshooting 71 B Network difficulties (For DCP-7055W / DCP-7057W / DCP-7065DN / DCP-7070DW) Difficulties Suggestions Cannot print over a wired Network. If you are having Network problems see the N etwork User's Guide for more information. Make sure your machine is powered on, is on-line and is in th e Ready mode. Print the Network Configur[...]
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Page 80
72 Other Difficulties Suggestions The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal sa fety mechanisms. Turn the machine off and unplug the power cord. Wait for ten minutes, th en plug in the power cord and turn the machine on. If the problem is [...]
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Page 81
Troubleshooting 73 B Improving the print quality B If you have a print quality problem, make a copy firs t (put a document on the scanner glass and press Start ). If the printout looks good, the pr oble m is probably not the ma chine. Check the interface cable connections or tr y printing a differ ent document. If the printout or test page pr inted[...]
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74 Grey backgroun d Make sure that you use paper that meets o ur specifications. See Acceptable paper and other print media on page 17. Check the machine’s enviro nment. Conditions such as high temperatures and high humidity can increase the amo unt of background shading. See the Safety and Legal booklet . Put in a new to ner cartridg[...]
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Troubleshooting 75 B Hollow print Make sure that you use paper that meets our specifications. Se e Acceptable paper and other print me dia on page 1 7. Choose Thick Pap er mode in the printer driver, choose Thick in the machine’s Pap er Type menu setting or use thinner paper than you are currently using. See Paper Type on page 1 6 and Bas[...]
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76 White lines, bands o r ribbing across the pa ge Check the machine's environment. Conditi ons such as high humidity and high temperatur es may cause this print quality problem. If the problem is not solved afte r printing a few pages, put in a new drum unit. (See Replacing the drum unit on page 39.) White Spots on black text and grap[...]
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Troubleshooting 77 B Black lines down the page Printed pages have toner stains down the page. Clean the corona wire inside the drum unit by sliding the green tab. See C leaning the corona wire on page 46. Make sure the green tab of the corona wire is at the home position ( a ). The drum unit may be damaged. Put in a new drum unit. See R[...]
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78 Curled or wavy Check the paper type and qualit y. Hig h temperatures and high humidity will cause p aper to curl. See Acceptable paper and othe r print media on page 1 7. If you do not use the machin e of ten, the paper may have been in the paper tra y too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack an[...]
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Troubleshooting 79 B Envelope creases Make sure that the two green envelope levers inside the back cover are pulled down when you print the envelope. Note When you have finished printing, open the back cover and reset the two green levers back to their origi nal position. Examples of poor print qu ality Recommendation[...]
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80 Poor fixing Open the back cover and make sure that the two green envelope levers on the left and right hand side s are in the up position. Choose Improve Toner Fix ing mode in the printer driver. See Other Print Optio ns (for Windows ® ) or Print Settings (For Macintosh) in the Software User's Guide . If this selection do es not pr[...]
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Troubleshooting 81 B Curled Choose Reduce Paper Curl mode i n the printer driver when you do not use our recommended paper. See Other Print Options (for Windows ® ) or Print Settings (For Macintosh) in the Software User's Guide . Turn the paper ov er in the paper tray, and prin t again. (Excluding letterhead paper) If the problems rem[...]
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82 Curled Lift up the output tray support flap (1). Examples of poor print qu ality Recommendation 1[...]
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Troubleshooting 83 B Machine Information B Checking the Serial Number B You can see the machine’s Serial Numbe r on the LCD. a Press Menu . b (For DCP-7055 / DCP-7057 / DCP-7060D) Press a or b to choose 3.Machine Info. . Press OK . (For DCP-7055W / DCP-7057W / DCP-7065DN) Press a or b to choose 4.Machine Info. . Press OK . (For DCP-7070DW) Press [...]
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84 C On-screen programming C Your machine ha s been desi gned to be easy to use. The LCD provides on-screen programming using the me nu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selectio ns and programming o ptions. Menu table C You can prog[...]
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Menu and features 85 C Menu keys C Access the men u. Go to the next menu level. Accept an option. Exit the menu by pressing repeatedly. Go back to the previous menu level. Scroll through the current menu leve l. Exit the menu. [...]
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86 Menu table C The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Level 1 Level 2 Level 3 Level 4 O ptions Descriptions Page 1.General Setup 1.Paper 1.Paper Type — Thin Plain * Thick Thicker Recycled Paper Label Sets the type of paper in the paper tray. 16 2.Paper Size — A4 * Letter Execu[...]
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Menu and features 87 C 1.General Setup (Continued) 2.Ecology (Continued) 2.Sleep Time — Range var ies depending on models. 003Min * Conserves power. See 1 . 3.LCD Contrast —— - nnnno + - nnnon + - nnonn + * - nonnn + - onnnn + Adjusts the con trast of the LCD. 4.Replace Toner —— Continue Stop * The machine will stop printing until you rep[...]
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88 Level 1 Level 2 Level 3 Options Descriptions Page 2.Copy 1.Quality — Auto * Text Photo Graph You can choose the Copy resolution for your type of document. See 1 . 2.Brightness — - nnnno + - nnnon + - nnonn + * - nonnn + - onnnn + Adjust the brightness for copies. 3.Contrast — - nnnno + - nnnon + - nnonn + * - nonnn + - onnnn + Adjusts the [...]
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Menu and features 89 C Level 1 Level 2 Level 3 Level 4 Options Descriptions 3.Network (For DCP-7065DN) 1.TCP/IP 1.Boot Method — Auto * Static RARP BOOTP DHCP Chooses the Boot method that best suits your needs. 2.IP Address — [000-255]. [000- 255]. [000-255]. [000-255] Enter the IP address. 3.Subnet Mask — [000-255]. [000-255]. [000-255]. [000[...]
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90 3.Network (For DCP-7065DN) (Continued) 1.TCP/IP (Continued) 7.WINS Server — Primary [000-255]. [000-255]. [000-255]. [000-255] Secondary [000-255]. [000-255]. [000-255]. [000-255] Specifies the IP address of the primary or secondary WINS server. 8.DNS Server — Primary [000-255]. [000-255]. [000-255]. [000-255] Secondary [000-255]. [000-255].[...]
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Menu and features 91 C Level 1 Level 2 Level 3 Level 4 Options Descriptions 3.Network (For DCP-7055W / DCP-7057W) 1.TCP/IP 1.Boot Method — Auto * Static RARP BOOTP DHCP Chooses the Boot method that best suits your needs. 2.IP Address — [000-255]. [000-255]. [000-255]. [000-255] Enter the IP address. 3.Subnet Mask — [000-255]. [000-255]. [000-[...]
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92 3.Network (For DCP-7055W / DCP-7057W) (Continued) 5.WLAN Status 1.Status — Active(11b) Active(11g) WLAN OFF AOSS Active Connection Fail You can see the current wireless network status. 2.Signal — Strong Medium Weak None You can see the current wireless network signal strength. 3.SSID — — You can see the current SSID. 4.Comm. Mode — Ad-[...]
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Menu and features 93 C Level 1 Level 2 Level 3 Level 4 Options Descriptions 4.Network (For DCP-7070DW) 1.Wired LAN 1.TCP/IP 1.Boot Method Auto * Static RARP BOOTP DHCP Chooses the Boot method that best suits your needs. 2.IP Address [000-255]. [000-255]. [000-255]. [000-255] Enter the IP address. 3.Subnet Mask [000-255]. [000-255]. [000-255]. [000-[...]
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Chapter C 94 4.Network (For DCP-7070DW) (Continued) 1.Wired LAN (Continued) 2.Ethernet — Auto * 100B-FD 100B-HD 10B-FD 10B-HD Chooses the Ethernet link mode. 3.Wired Status — Active 100B-FD Active 100B-HD Active 10B-FD Active 10B-HD Inactive Wired OFF You can see the current wired status. 4.MAC Address — — Shows the MAC address of the machi[...]
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Menu and features 95 C 4.Network (For DCP-7070DW) (Continued) 2.WLAN (Continued) 1.TCP/IP (Continued) 7.WINS Server Primary [000-255]. [000-255]. [000-255]. [000-255] Secondary [000-255]. [000-255]. [000-255]. [000-255] Specifies the IP address of the primary or secondary WINS server. 8.DNS Server Primary [000-255]. [000-255]. [000-255]. [000-255] [...]
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Chapter C 96 4.Network (For DCP-7070DW) (Continued) 2.WLAN (Continued) 5.WLAN Status 1.Status Active(11b) Active(11g) Wired LAN Active WLAN OFF AOSS Active Connection Fail You can see the current wireless network status. 2.Signal Strong Medium Weak None You can see the current wireless network signal strength. 3.SSID — You can see the current SSI[...]
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Menu and features 97 C Level 1 L evel 2 Level 3 Options Descriptions Page 3.Machine Info. (For DCP-7055, DCP-7057 and DCP-7060D) 4.Machine Info. (For DCP-7055W / DCP-7057W / DCP-7065DN) 5.Machine Info. (For DCP-7070DW) 1.Serial No. — — You can check the serial number of your machine. 83 2.Page Counter — Total List Copy Print You can check the[...]
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98 D General D Note This chapter provides a summ ary of the machines ’ specifica tions. For ad ditional specifications visit http://w ww.brother.com / for details. Specifications D Printer Type Laser Print Method Electrophotograph y by semiconductor laser beam sca nning Memory Capacity (For DCP-7055 / DCP-7057) 16 MB (For DCP-7055W / DCP-7057W / [...]
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Specifications 99 D Dimensions DCP-7065DN D DCP-7055 / DCP-7055W / DCP-7057 / DCP-7057W / DCP-7060D / DCP-7070DW D Weight With Consumables: (For DCP-7055 / DCP-7055W / DCP-7057 / DCP-7057W) 9.8 kg (For DCP-7060D) 10.1 kg (For DCP-7065DN) 11.4 kg (For DCP-7070DW) 10.3 kg 405 mm 398.5 mm 316 mm 405 mm 398.5 mm 268 mm[...]
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100 Noise level Sound power 1 Operating : (For DCP-70 55 / DCP-7055W / DCP-7057 / DCP-7057W) L WA d = 6.60 B (A) (For DCP-7060D / DCP-7065DN / DCP-7070DW) LWAd = 6.40 B (A) 2 Standby: (For DCP-7055 / D CP-7055W / DCP-705 7 / DCP-7057W) L WA d = 4.30 B (A) (For DCP-7060D) L WA d = 4.27 B (A) (For DCP-7065DN / DCP-7 070DW) L WA d = 4.22 B (A) Sound p[...]
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Specifications 101 D Document Size D Document Size (Single- sided) ADF Width: (For DCP-7065DN) 147.3 to 215.9 mm ADF Length: (For DCP-7065DN) 147.3 to 355.6 mm Scanner Glass Width: Max. 215.9 mm Scanner Glass Length: Max. 297 mm[...]
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102 Print media D 1 For labels, we recommend removing printed pages from the out put paper tray immediately after they exit the machine to avoid the possibility of smudging. 2 60 to 105 g/m 2 for duplex print. Paper Input Paper Tray Paper Type: Plain paper, Thin paper or Recycled p aper Paper Size: Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edg[...]
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Specifications 103 D Copy D Color/Monochrome Monochrome Copy Width Max. 204 mm Multiple Cop ies Stacks or Sorts up to 99 pag es Reduce/Enlarge 25% to 40 0% (in increments of 1%) Resolution Up to 600 600 dpi First Copy Out Time (For DCP-7055 / DCP-7055W / DCP-7057 / DCP-7057W) Less than 12 seconds (from the READY mode and standard tray) (For DCP[...]
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104 Scanner D 1 For the latest driver updates for the Mac OS X yo u are using, visit us at http://solutions.brother.com/ . 2 Maximum 1200 1200 dpi scanning with the WIA driver in Windows ® XP, Windows Vista ® and Windows ® 7 (resolution up to 19200 19200 dpi can be chosen by us ing the scanner utility) Colour/Black Yes/Yes TWAIN Complian[...]
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Specifications 105 D Printer D 1 The print speed may vary depending on the type of document you print. Automatic 2- sided (Duplex) Prin t (For DCP-7060D / DCP-7065DN / DCP-7070DW) Yes Emulations (For DCP-7070DW) PCL6 Resolution 600 dpi 600 dpi, HQ120 0 (2400 600 dpi) quality Print Speed (Duplex) Up to 5 pages/minute (A4 size) 1 Print Speed [...]
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106 Interfaces D 1 Your machine has a Hi-Speed USB 2.0 inter face. The mach ine can also be connected to a computer that has a USB 1.1 interface. 2 Third-party USB ports are not supported. 3 See N etwork (DCP-7055W / DCP-7057W / DCP-7065D N / DCP-7070DW) on page 110 and the Network User's Guide for detailed network specifications. USB We recom[...]
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Specifications 107 D Computer requirements D Minimum Syst em Requirements and Supported PC So ftware Functions Computer Platform & Operating Syste m Version Processor Minimum Speed Minimum RAM Reco mmend ed RAM Hard Disk Sp ace to install Supported PC Software Functions Supported PC Interface 3 For Drivers For Applic ation s Windows ® Operatin[...]
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108 1 Internet Explorer ® 6.0 or greater. 2 For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. 3 Third-party USB ports are not supported. 4 PaperPort™ 11SE supports Microsoft ® SP4 or higher for Windows ® 2000. 5 PaperPort™ 12SE supports Microsoft ® SP3 or higher for Windows ® XP and SP2 or[...]
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Specifications 109 D Consumable items D Russian customers: Please refer to the Russian guide for information on your consumab le items. 1 Approx. cartridge yield is declar ed in accordance with ISO/IEC 19752. 2 Drum yield is approximate, and may vary by type of use. Toner Cartridge Starter Toner Cartridge: (Except DCP-7065DN / DCP-7070DW) Approx. 7[...]
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110 Network (DCP-7055W / DCP-7057W / DCP-7065DN / DCP-7070DW) D Note For details about the full Network spec ifications, see the Network User's Guide . 1 BRAdmin Professional and Web BRAdmi n (not available for DCP-7055W / DC P-7057W) are available as a download from http://solutions.brother.com/ . LAN You can connect your machine to a network[...]
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Index 111 E E A ADF (automatic document feeder) using ............. ................ ................... ..... 21 C Cleaning Cleaning:pa per pick-up rolle rs ............. . 52 corona wire ............. ................ .............. 46 drum unit ................. ................... ........... 48 scanner ............... .................... ....[...]
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112 M Machine information how to reset the machine ............... ....... 83 reset functions ... ................... ................. 83 serial number .... ................... ................. 83 Maintenance, routine ........... ................... . 44 replacing drum uni t ........... ................... .............. 39 toner cartridg e .....[...]
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These machines are approved for use in the coun try of purch ase only. Local Brother companies or their dealers will only support machin es purchased in their own countries.[...]