Brother FAX-775 manual

FAX-775 OWNER’S MANUAL OWNER’S MANUAL[...]

If Y ou Need to Call Customer Service Please complete the follo wing inf ormation for future reference: Model: F AX-775 Serial Number:* Date of Purc hase: Place of Purc hase: * The serial number is on the under side of the unit. Retain this Quick-Start Manual with y our sales receipt as a permanent record of y our pur chase, in the event of a theft[...]

i Brother Numbers Brother fax-back system Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the [...]

ii Ordering Accessories and Supplies For the best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother. IMPORTANT NOTE: For technical and operation[...]

iii Notice – Disclaimer of Warranties (For USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BRO[...]

iv BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) This warranty gives you certain rights and you may also have other rights that may vary from state to state. This warranty is given only to the first end-use purchaser of the accompanying product (referred to in this warranty as “this Product”). What is covered: Brother wa[...]

v BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The Brother Customer Servi[...]

vi BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in mat[...]

vii Table of Contents 1 Introduction ..................................................................................... 1-1 Using This Manual ..................................................................... 1-1 Finding Information............................................................. 1-1 Conventions Used in this Manual...............[...]

viii Connecting an External Telephone Answering Device (TAD) ................................................................................ 2-9 Sequence ......................................................................... 2-9 Connections ................................................................... 2-10 Outgoing Message (OGM) on an Ext[...]

ix Setting Paper Size ................................................................ 5-4 Advanced Receiving Operations ................................................ 5-5 Operation from External or Extension Telephone............... 5-5 For FAX/TEL Mode Only .............................................. 5-5 Changing Remote Codes................[...]

x Broadcasting ........................................................................ 7-6 Pause .................................................................................... 7-7 Hold ..................................................................................... 7-7 Tone/Pulse (For Canada Only) .......................................[...]

xi Customizing the Transmission Verification Report .......... 10-1 Setting the Fax Activity Report Interval ........................... 10-1 Using the Reports Key....................................................... 10-2 11 Important Information ................................................................. 11-1 Standard Telephone and FCC Not[...]

xii Using Remote Retrieval Access Code........................................ R-3 Calling for Messages ....................................................... R-3 Retrieving Memory Status List ....................................... R-3 Remote Retrieval Access Card .......................................R-3 Retrieving Fax Messages ................[...]

INTRODUCTION 1 - 1 1 Introduction Using This Manual Thank you for purchasing a Brother fax machine. This fax machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your fax machine to its fullest potential by taking a few minutes to read this manual. Finding Information All chapte[...]

1 - 2 INTRODUCTION FAX-775 Control Panel Overview 8 3 4 5 2 1 7 6 9 12 13 14 10 11 15 16 18 17 Reports Access the Reports menu so you can select a report to print: Help List, Auto Dial, Fax Activity, Transmission, User Settings and Memory Status List. Hook Lets you dial telephone and fax numbers without lifting the handset. One Touch Dial Keys Thes[...]

INTRODUCTION 1 - 3 Receive Mode Use to select how fax machine will handle incoming calls. Resolution Sets the resolution when you send a fax or make a copy. Fax Start Starts an operation, such as sending a fax. Quick-Scan Lets you take advantage of memory transmission. Navigation Keys: Menu/Set Lets you access the Menu and Programming mode and stor[...]

1 - 4 INTRODUCTION About Fax Machines If you ’ re a first-time fax machine user, fax operation might seem a little mysterious. You ’ ll soon get used to the unusual fax tones on your phone line, and be able to send and receive faxes easily. Custom Features Do You Have Voice Mail on the Phone Line? If you have Voice Mail on the phone line on whi[...]

INTRODUCTION 1 - 5 The receiving fax responds with fax receiving tones — loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows RECEIVE . If your fax machine is set to the FAX ONLY Mode, it will answer every call automatically with fax receiving tones. Even if the other party hangs up, your fax m[...]

2 - 1 LOCATION AND CONNECTIONS 2 Location and Connections Caution • Never install telephone wiring during a lightning storm. • We recommend that this product be used with a surge protection device to protect the product against lightning storms. • Never install a telephone jack in a wet location unless the jack is specifically designed for a [...]

LOCATION AND CONNECTIONS 2 - 2 Packing List Make sure you have the following items: : If an item is missing, call Brother Customer Service at 1-800-284-4329 ( in USA ), 1-800-853-6660 ( in Canada ) or 1-514-685-6464 ( in Montreal ). See Ordering Accessories and Supplies on page ii for the correct item numbers. Whenever you transport the fax machine[...]

2 - 3 LOCATION AND CONNECTIONS Assembly Attach the Document Support Insert the document support into the openings as shown in the illustration below. Attach the Paper Wire Extension Attach the paper wire extension. Document Support Paper Wire Extension[...]

LOCATION AND CONNECTIONS 2 - 4 Load the Paper The paper cassette can hold about 100 sheets of 20-lb. paper. 1 Open the paper cover. 2 Place up to 100 sheets of paper in the paper holder. Do not allow the level of paper to pass the maximum paper line on the paper guides. 3 Close the paper cover. Acceptable Paper Size: Letter, Legal and A4 Weight: 17[...]

2 - 5 LOCATION AND CONNECTIONS Connections Connecting the Machine Connect the handset power cord and telephone line. 1 Connect the Handset. Connect the curled handset cord to the bottom of the handset and to the left of the machine. 2 Connect the power cord. 3 Connect the telephone line. Connect one end of the telephone line cord to the jack labele[...]

LOCATION AND CONNECTIONS 2 - 6 Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “ rolled over ” to the next available phone line in a preset order. Your fax machine can work i[...]

2 - 7 LOCATION AND CONNECTIONS Installing Brother Machine, External Two-Line TAD and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the Brother machine on Li[...]

LOCATION AND CONNECTIONS 2 - 8 If You Are Installing the Fax Machine to Work with a PBX: 1 It is not guaranteed that the unit will operate correctly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX. 2 If all incoming calls will be answered by a switchboard operator, it is reco[...]

2 - 9 LOCATION AND CONNECTIONS Connecting an External Telephone Answering Device (TAD) Sequence You might choose to connect an additional answering system. When you have an external TAD on the same telephone line as the fax machine, the TAD answers all calls. The fax machine “ listens ” for fax calling (CNG) tones. If it hears them, the fax mac[...]

LOCATION AND CONNECTIONS 2 - 10 Connections The external TAD must be plugged into the back of the fax machine, into the jack labeled EXT. Your fax machine cannot work properly if you plug the TAD into a wall jack. 1 Plug the telephone line cord from the wall jack into the left side of the fax machine, in the jack labeled LINE. 2 Plug the telephone [...]

3 - 1 ON-SCREEN PROGRAMMING 3 3 On-Screen Programming User-Friendly Programming We have designed your fax machine with on-screen programming using navigation keys. User-friendly programming helps you take full advantage of all the menu selections your fax machine has to offer. Since your programming is done on the LCD, we created step-by-step on-sc[...]

ON-SCREEN PROGRAMMING 3 - 2 Navigation Keys You can access the menu mode by pressing Menu/Set . When you enter the Menu, the LCD scrolls: Then press 1 for Initial Setup Menu — OR — Press 2 for Setup Receive Menu — OR — Press 3 for Setup Send Menu — OR — Press 4 for Cancel Job — OR — You can scroll more quickly through the each menu [...]

3 - 3 ON-SCREEN PROGRAMMING To access the menu, press Menu/Set . Main Menu Menu Selections Options Descriptions Page 1. INITIAL SETUP 1. DATE/TIME — Enter date and time for the LCD display and heading on fax transmissions. 4-1 2. STATION ID — Program your name, fax number and telephone number to appear on each transmitted page. 4-1 3. BEEPER OF[...]

ON-SCREEN PROGRAMMING 3 - 4 To access the menu, press Menu/Set . Main Menu Menu Selections Options Descriptions Page 2. SETUP RECEIVE (Continued) 4. REMOTE CODE ON ( 51, #51) OFF Activate and deactivate the fax machine from a remote location. You can also personalize these codes. 5-5 5. REDUCTION AUTO 100% 93% 87% 75% Reduces size of image. 5-4 6. [...]

3 - 5 ON-SCREEN PROGRAMMING To access the menu, press Menu/Set . Main Menu Menu Selections Options Descriptions Page 3. SETUP SEND (Continued) 7. DELAYED FAX — Sends documents later 6-4 8. POLLED TX ON OFF Sets up your fax machine with a document to be retrieved by another fax machine. 6-5 4. CANCEL JOB —— Cancel a delayed fax or polling job.[...]

ON-SCREEN PROGRAMMING 3 - 6 To access the menu, press Menu/Set . Main Menu Menu Selections Options Descriptions Page 8. REMOTE FAX OPT 1. FAX FWD/ PAGING OFF FAX FORWARD PAGING Sets the fax machine to forward fax messages – OR – to call your pager. R-1 2. FAX STORAGE ON OFF Stores incoming faxes in memory for remote retrieval. R-2 3. REMOTE ACC[...]

4 - 1 INITIAL SETUP 4 Initial Setup Getting Started After you have assembled your machine using the Brother StartCard, continue the initial setup by programming the rest of the initial settings. Setting Date and Time Your fax machine displays the date and time, and prints it on every fax you send. In the event of a power failure, the fax machine ma[...]

INITIAL SETUP 4 - 2 5 Press Stop/Exit . The LCD returns to the date and time. Details for Entering Text When you are setting certain functions, such as the Station ID, you may need to enter text into the fax machine. Most keys on the dial pad have three or four letters printed above them. The keys for 0, # and don ’ t have printed letters because[...]

4 - 3 INITIAL SETUP Special Characters and Symbols Press , # or 0 repeatedly or press to move the cursor under the special character or symbol you want. Then press Menu/Set to select it. Press for (space) ! “ # $ % & ’ ( ) + , - . / Press # for : ; < = > ? @ [ ] ^ _ Press 0 for É À È Ê Î Ç Ë Ö 0 ■ The telephone number you en[...]

INITIAL SETUP 4 - 4 Setting Beeper Volume You can set the beeper to LOW , HIGH or OFF . The default setting is LOW . When the beeper is set to LOW or HIGH , the fax machine beeps every time you press a key or make an error, and at the end of fax sending or receiving. 1 Press Menu/Set , 1 , 3 . 2 Press to select your setting, and then press Menu/Set[...]

4 - 5 INITIAL SETUP Setting Volume Amplify Please carefully read Setting the Handset Volume before you do the following steps: 1 Press Menu/Set , 1 , 4 . 2 Press to select VOL AMPLIFY:OFF? if none of the users are hearing-impaired and go to Step 4 — OR — If some or all of the users are hearing- impaired, select VOL AMPLIFY:ON? and then press Me[...]

INITIAL SETUP 4 - 6 Setting Tone/Pulse Dialing Mode (For Canada Only) Your fax machine comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you need to change the dialing mode. 1 Press Menu/Set , 1 , 5 . 2 Press to select TONE or PULSE , and then press Menu/Set . 3 Press Stop/Exit . Setting Up[...]

5 - 1 SETUP RECEIVE 5 Setup Receive Basic Receiving Operations Select Receive Mode MANUAL — You must answer all calls yourself. If you hear fax tones, press Fax Start to begin receiving the fax, then hang up. You can use this mode with Distinctive Ringing. (See Distinctive Ring , page 8-1.) FAX ONLY — The fax machine automatically answers every[...]

SETUP RECEIVE 5 - 2 To Select or Change Your Receive Mode 1 Press Receive Mode . The LCD shows your current selection. 2 Continue to press Receive Mode until your new selection appears. After two seconds, the LCD returns to the date and time, along with your new Receive Mode setting. Setting Ring Delay The Ring Delay setting determines the number o[...]

5 - 3 SETUP RECEIVE Setting F/T Ring Time You need to determine how long the fax machine will notify you with its special double-ring when you have a voice call. This ringing happens after the initial ringing from the phone company. Only the fax machine rings, for 20, 30, 40 or 70 seconds; no other phones on the same line ring the special double-ri[...]

SETUP RECEIVE 5 - 4 Printing a Reduced Incoming Original You can always reduce the size of an incoming fax to a fixed percentage, regardless of the size of the paper (up to legal) in your fax machine. If you choose AUTO , your machine chooses the level of reduction for you. 1 Press Menu/Set , 2 , 5 . 2 Press to select the reduction ratio you want ([...]

5 - 5 SETUP RECEIVE Advanced Receiving Operations Operation from External or Extension Telephone If you answer a fax call on an extension phone or on an external phone in the EXT. jack, you can make your fax machine take over by using the Fax Receive Code. When you press the Fax Receive Code 5 1 , the fax machine starts to receive a fax. (See Easy [...]

SETUP RECEIVE 5 - 6 Printing a Fax in Memory If you have Fax Storage ON for remote retrieval, you can still print a fax in the memory when you are at your machine: 1 Press Menu/Set , 8 , 4 . 2 Press Fax Start . 3 Press Stop/Exit . (See Turning On Fax Storage , page R-2.) Polling For details about the Polling feature, call our Brother fax-back syste[...]

6 - 1 SETUP SEND 6 Setup Send Automatic Document Feeder (ADF) ■ Originals must be between 5.8 and 8.5 inches wide and between 5.9 and 23.7 inches long. Your fax machine can scan an image only 8.2 inches wide, regardless of the paper width. ■ Make sure you place the original face down , top edge first . ■ Adjust the paper guides to fit the wid[...]

SETUP SEND 6 - 2 Manual Transmission Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax. 1 Place the original face down in the ADF. 2 Pick up the handset and listen for a dial tone — OR — press Hook and listen for a dial tone. 3 Enter the fax number you want to call. (You can enter the digits[...]

6 - 3 SETUP SEND Quick Scan Fax Transmission You can scan a fax into the fax machine ’ s memory to be sent as soon as the scan is complete. This way, you don ’ t have to wait for the entire fax to be transmitted before you retrieve your original. If you get an OUT OF MEMORY message while scanning the first page of a fax, press Stop/Exit to canc[...]

SETUP SEND 6 - 4 Advanced Sending Operations Overseas Mode If you have difficulty sending a fax overseas, use the Overseas mode. After you send a fax using this feature, the feature turns itself off. 1 Place the original face down in the ADF. 2 Press Menu/Set , 3 , 5 . 3 Press to select ON (or OFF ), and then press Menu/Set . 4 Press 1 if you want [...]

6 - 5 SETUP SEND Setting Up for Polled Transmit Polled Transmit is when you set up your fax machine to wait with an original so another fax machine can retrieve it. For more information call our Brother fax-back system at 1-800-521-2846 ( in USA ), 1-800-681-9838 ( in Canada ) and request the Index. (See Features That Are Not in the Manual , page 6[...]

SETUP SEND 6 - 6 Features That Are Not in the Manual (Call Brother Fax-back System) Your machine has additional features and operations that are not included in this manual. To receive faxed instructions, please call our automated Brother fax-back system at 1-800-521-2846 and request the Index. In the Index under Features That Are Not in the Manual[...]

7 - 1 AUTO DIAL NUMBERS AND DIALING OPTIONS 7 Auto Dial Numbers and Dialing Options Storing Numbers for Easy Dialing You can set up your fax machine to do three types of easy dialing: One Touch, Speed Dial, and Groups for Broadcasting of faxes. Storing One Touch Dial Numbers You can store eight fax/phone numbers that you can dial by pressing one ke[...]

AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 2 6 Return to Step 2 to store another One Touch number — OR — Press Stop/Exit . When you dial an AUTO DIAL number the LCD shows the name you ’ ve stored, or if you haven ’ t stored a name, the number you ’ ve stored. You can use chain dialing to store long dialing sequences. For example, to store [...]

7 - 3 AUTO DIAL NUMBERS AND DIALING OPTIONS Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the LCD shows the current name stored there, then prompts you to either 1. CHANGE — OR — 2. EXIT. 1 Press 1 to change the number stored, or press 2 to exit wit[...]

AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 4 Dialing Options You can use your fax machine to make voice telephone calls by dialing manually or by using Search, One Touch or Speed Dial memory. You can use the handset to make and receive calls. When you dial an auto dial number, the LCD shows the name you ’ ve stored, or if you haven ’ t stored a [...]

7 - 5 AUTO DIAL NUMBERS AND DIALING OPTIONS Speed Dialing 1 Pick up the handset — OR — Press Hook . (See Storing Speed Dial Numbers , page 7- 2.) 2 When you hear a dial tone, press Search/Speed Dial , press # , and then press the two-digit Speed Dial number. 3 If you pressed Hook to dial the call, pick up the handset when the other party answer[...]

AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 6 Search You can search for names you have stored in One Touch and Speed Dial memories. Names are shown alphabetically or numerically. (See Storing One Touch Dial Numbers , page 7-1 and Storing Speed Dial Numbers , page 7-2.) 1 Press Search/Speed Dial , and then enter the first letter of the name. 2 Press o[...]

7 - 7 AUTO DIAL NUMBERS AND DIALING OPTIONS Pause Press Redial/Pause to insert a pause between numbers. Each key press adds a 3.5 second delay. Hold 1 Press Hold/Caller ID to put a call on Hold. 2 You can put down the handset without disconnecting the call. 3 Pick up the fax machine handset to release the call from Hold. Picking up an extension han[...]

TELEPHONE SERVICES 8 - 1 8 Telephone Services Custom Features Your fax machine supports the Distinctive Ring, Caller ID and Call Waiting/Caller ID telephone services offered by some telephone companies. If you have Voice Mail on your phone line, please read the following carefully. Distinctive Ring The term “ Distinctive Ring ” is used by Broth[...]

8 - 2 TELEPHONE SERVICES Do You Have Voice Mail? If you have Voice Mail on the phone line you will install your new fax machine on, there is a strong possibility that Voice Mail and the fax machine will conflict with each other while receiving incoming calls. However, this Distinctive Ring feature allows the use of more than one number on your line[...]

TELEPHONE SERVICES 8 - 3 VERY IMPORTANT If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedicated only to fax calls, you must leave the fax machine in MANUAL mode at all times while using the distinctive ring feature. Here ’ s why: Manual mode will never pick up a call by itself, since it is[...]

8 - 4 TELEPHONE SERVICES Printing the Caller ID Log 1 Press Hold/Caller ID . 2 To print the Caller ID Log, press Fax Start . Viewing the Caller ID Log 1 Press Hold/Caller ID . 2 After two seconds, press to scroll through the Caller ID Log. 3 When you want to see detailed information for a displayed ID (phone number and date and time call was receiv[...]

TELEPHONE SERVICES 8 - 5 Registering a Caller ID Number You can set up a caller in the Caller ID Log as a One Touch or Speed Dial number. 1 Press Hold/Caller ID . 2 After two seconds, press to scroll through the Log and when you see a caller you want to register, press Menu/Set . 3 To register the caller as a One Touch number, press the One Touch k[...]

8 - 6 TELEPHONE SERVICES Call Waiting Caller ID The Call Waiting/Caller ID feature lets you use the Call Waiting/Caller ID service offered by many local telephone companies. This feature displays the telephone number (or name, if available) of Call Waiting callers on your fax machine ’ s LCD. 1 To answer a Call Waiting signal while you ’ re tal[...]

TELEPHONE SERVICES 8 - 7 Registration with CallManage Requires Change Your Carrier Selection Before using the CallManage IP $aver ™ feature, you must register for this service with CallManage, Inc. • Register via the web at: www.callmanage.com/brother — OR — Call 1-877-717-2722. A Customer Service Representative will ask you a number of sim[...]

8 - 8 TELEPHONE SERVICES Customer Support If you have questions or want more information, visit CallManage on the web at www.callmanage.com/brother or call CallManage at 1-877-717-2722. Disclaimer In order to use the CallManage feature you must register for the service through CallManage, Inc. or its authorized agent, either on the web at www.callm[...]

MAKING COPIES 9 - 1 9 Making Copies Copy Functions To make a single copy that is not reduced, enlarged or sorted, you have to press only the Copy key. The default resolution for a single copy is Super Fine. Set the resolution to PHOTO for photographs. Using the fax machine as a Copier You can use the fax machine as a copy machine, making up to 99 c[...]

9 - 2 MAKING COPIES 3 Enter the number (1 – 99) of copies you want. 4 Press Copy . Reducing and Enlarging Copies When making copies, you can reduce or enlarge the size of the printed image. To reduce to the size of your selected paper automatically, select AUTO . To select a reduction ratio, choose 93% , 87% , 75% or 50% . To enlarge a document, [...]

PRINTING REPORTS 10 - 1 10 Printing Reports FAX Settings and Activity Two reports require initial setup in the Menu Table: Transmission Verification Report and Fax Activity Report Interval. For initial setup: Press Menu/Set , 7 , 1 — OR — Press Menu/Set , 7 , 2 Customizing the Transmission Verification Report You can use the Transmission Report[...]

10 - 2 PRINTING REPORTS 3 Enter the time to begin printing, in 24-hour format, and then press Menu/Set . (For example: enter 19:45 for 7:45 PM.) 4 Press Stop/Exit . Using the Reports Key Press Reports , then press to select the report you want, and then press Menu/Set . Six reports are available: Prints the Menu Table and programming instructions s[...]

IMPORTANT INFORMATION 11 - 1 11 Important Information Standard Telephone and FCC Notices These notices are in effect on models sold and used in the United States only. This equipment is hearing aid compatible. When programming emergency numbers and/or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatch[...]

11 - 2 IMPORTANT INFORMATION International Energy Star Compliance Statement The purpose of the International Energy Star Program is to promote the development and popularization of energy-efficient office equipment, which includes computers, monitors, printers, facsimile receivers and copy machines world-wide. As an International Energy Star partne[...]

IMPORTANT INFORMATION 11 - 3 The serial number may be found on the label affixed to the bottom of the unit. For your convenience, note the number below and retain this Owner ’ s Manual to serve as a permanent record of your purchase, in the event of a theft or fire, or for future reference. Important Safety Instructions 1 Read all of these instru[...]

11 - 4 IMPORTANT INFORMATION D If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal o[...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 1 12 T r oubleshooting and Routine Maintenance Troubleshooting If you can ’ t resolve a difficulty with your fax machine using the manual, please see page i for Brother Numbers to call for assistance. The fax machine has a mechanical problem. Contact Brother Customer Service at In USA: 1-800-284-4329 ([...]

12 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE Error Messages You may occasionally encounter a difficulty with your machine or telephone line. If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages. You can correct most problems by yourself. If you need additi[...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 3 Clearing Jams The fax machine is out of paper, the paper is not properly loaded, or the paper is jammed in the fax machine. 1 Open the paper cover and remove any paper that is not jammed. The memory capacity has been exceeded. Print the faxes stored in memory to delete them. Then try again. (See “Pri[...]

12 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE 2 Open the front cover, and then open the top cover by pressing the blue levers on both sides of the top cover. 3 Pull the jammed paper gently from the paper feeder toward the back of the fax machine. If the paper remains jammed, then pull it toward the front of the machine. 4 Remove the print cartridg[...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 5 Replacing the Print Cartridge 1 Open the front cover, and then open the top cover by pressing the blue levers on both sides of the top cover. 2 Remove the old print cartridge containing the used ribbon and dispose of it. 3 Remove the plastic stopper from the new print cartridge. Note You can reuse the [...]

12 - 6 TROUBLESHOOTING AND ROUTINE MAINTENANCE 4 Turn the black spool on the right clockwise to tighten the ribbon as shown. 5 Install the new print cartridge by inserting the recessed first, and then placing the cartridge into its four holders. 6 Press down on both sides of the top cover to close it securely. 7 Close the front cover. If You Are Ha[...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 7 Phone Line or Connections Fax Machine Does Not Answer When Called Make sure the fax machine is in the correct receiving mode for your setup (either FAX, FAX/TEL or TAD). Check for dial tone. If possible, call your fax machine to hear it answer. If there is still no answer, check the telephone line cord[...]

12 - 8 TROUBLESHOOTING AND ROUTINE MAINTENANCE Handling Incoming Calls Double-Ring in FAX/TEL Mode The fax machine knows the incoming call is not a fax so it is signaling you to answer the telephone call. Pick up the fax machine handset or answer from an extension phone, and then press your fax machine ’ s Telephone Answer Code (default setting i[...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 9 Routine Maintenance Cleaning the Scanner Before cleaning, unplug the power cord for safety. Clean the white bar and the glass strip under the bar with isopropyl alcohol on a lint-free cloth. Be careful not to bend the spring plate or drop anything into the fax machine. Cleaning the Print Head Before cl[...]

12 - 10 TROUBLESHOOTING AND ROUTINE MAINTENANCE Packing and Shipping the fax machine Whenever you transport the fax machine, use the packing materials that came with your fax machine. If you do not pack the fax machine correctly, you could void your warranty. 1 Unplug the fax machine from the AC outlet. 2 Remove the paper wire extension, document s[...]

SPECIFICATIONS S - 1 Specifications * “ Pages ” refers to the ITU-T #1 chart (in Out of Paper Reception in ECM mode). Specifications are subject to change without prior notice. Type Desktop Facsimile Transceiver Compatibility ITU-T Group 3 Coding System Modified Huffman (MH) Modem Speed 9600/7200/4800/2400; Automatic Fallback Original Input Wid[...]

I - 1 INDEX Index A Accessories and Supplies ......................... ii Alternating Displays .............................3-1 Answering Machine (TAD) ..................2-9 Assembly ..............................................2-3 Auto Dial List .....................................10-2 Auto Dial Numbers (Storing) ...............7-1 Automatic Doc[...]

INDEX I - 2 Fine (Resolution) .................................. 6-3 Frequently Asked Questions (FAQs) ........ i G Gray Scale ............................................ S-1 Groups (for Broadcasting) ............ 7-3, 7-6 H Handset Volume ................................... 4-4 Help ....................................................... 1-1 Hold[...]

I - 3 INDEX Scanner (Cleaning) .............................12-9 Search ....................................................7-6 SmartRing .............................................8-1 Sort ........................................................9-1 Speaker Volume ....................................4-5 Special characters ........................[...]

REMOTE FAX OPTIONS R - 1 Remote Fax Options Setting Up Fax Storage Programming Paging Number When Paging is selected, your fax machine dials the pager number you ’ ve programmed, and dials your Personal Identification Number (PIN) when connected, to activate your pager and let you know you have a fax message in the memory. 1 Press Menu/Set , 8 , [...]

R - 2 REMOTE FAX OPTIONS Programming a Fax Forwarding Number When Fax Forwarding is set to ON, your fax machine stores the received fax in memory. Then your fax machine phone number you ’ ve programmed, and forwards the fax message. 1 Press Menu/Set , 8 , 1 . 2 Press until the LCD shows FAX FORWARD? , and then press Menu/Set . 3 Enter the number [...]

REMOTE FAX OPTIONS R - 3 Using Remote Retrieval Access Code Calling for Messages You can call your fax machine from any touch tone phone (or remote Group 3 fax machine) and use a Remote Access Code and other button presses to retrieve fax messages. 1 Dial your fax number from a touch tone phone. 2 When your fax machine answers, immediately enter yo[...]

R - 4 REMOTE FAX OPTIONS fax number where you want your fax messages forwarded, and press # # . To retrieve a Memory Status List to check the new number, after two short beeps , press 9 6 1 . Enter the number of the remote fax machine, and press # # . Program Fax Forwarding Number press 4 . Enter the new Turn Fax Storage on , press 6 Turn Fax Stora[...]

EQUIPMENT ATTACHMENT LIMITATIONS (For Canada Only) NOTICE : The industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does[...]

® Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA or CANADA only. We can not [...]