Brother FAX-8360P manual

ZLeFAX-UK-FM6.0 F AX-8360P O WNER’S MANU AL[...]

i ZLeFAX-UK-FM6.0 THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public t[...]

ii ZLeFAX-UK-FM6.0[...]

iii ZLeFAX-UK-FM6.0 Using This Manual Thank you for purchasing a Brother machine. This machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use the machine to its fullest potential by taking a few minutes to read this manual. Finding Information All chapter headings and subheadings [...]

iv ZLeFAX-UK-FM6.0 User-Friendly Programming We have designed the machine with on-screen programming. User-friendly programming helps you take full advantage of all the functions the machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen prompts to help you program the machine. All you need to do is [...]

v ZLeFAX-UK-FM6.0 Table of Contents Using This Manual User-Friendly Programming Table of Contents ................................................................................. v PREPARATION AND SIMPLE USE Preparation and Simple Use Guide Advice for Preparation and Simple Use Guide .................................... 3 FAX-8360P Control Panel O[...]

vi ZLeFAX-UK-FM6.0 ADVANCED FAX USE Chapter 6 Advanced Sending Advanced Operations ........................................................................ 35 Chapter 7 Advanced Receiving Operation from an External or Extension Telephone ........................ 43 Telephone Services .................................................................[...]

vii ZLeFAX-UK-FM6.0 APPENDIX Chapter 14 Specifications Electrical and Environment................................................................ 91 Acceptable Paper ............................................................................... 92 Compilation and Publication Notice .................................................. 93 Trademarks .[...]

Preparation and Simple Use Guide 1 ZLeFAX-UK-FM6.0 PREP ARA TION AND SIMPLE USE Preparation and Simple Use Guide Steps to prepare and use the machine simply Follow the steps below to prepare and use the machine simply. However, before you perform these steps, see Important Safety Information (page 83) and Advice for Preparation and Simple Use Guide[...]

2 ZLeFAX-UK-FM6.0 • DO NOT use curled, wrinkled, folded, or ripped document, or document with staples, paper clips, paste, liquid paper or tape attached. DO NOT use cardboard, newspaper, or fabric. • Make sure documents written with ink are completely dry. 3 Sending a fax Insert the document face down in the ADF. Enter the fax number you want t[...]

Preparation and Simple Use Guide 3 ZLeFAX-UK-FM6.0 PREP ARA TION AND SIMPLE USE Advice for Preparation and Simple Use Guide Choosing a Location Place the machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the machine near a telephone wall socket and a standard earthed electrical socket, gr[...]

4 ZLeFAX-UK-FM6.0 Memory Storage In the event of a power failure, all settings in the menus are stored permanently except for the settings that are valid for the next fax only (e.g. contrast, overseas mode), and the documents stored into memory will be stored for a few days with the backup battery. (The length of time that the documents are stored [...]

Preparation and Simple Use Guide 5 ZLeFAX-UK-FM6.0 PREP ARA TION AND SIMPLE USE Using Extension Telephones It may be that your premises are already wired with parallel extension telephones, or you intend to add extension telephones to your line, in addition to the machine. While the simplest arrangement is straightforward parallel connection, there[...]

6 ZLeFAX-UK-FM6.0 Connecting an External Telephone Answering Device (TAD) Sequence You may wish to connect an external answering machine. When you have an external TAD on the same telephone line as the machine, the TAD answers all calls. The machine “ listens ” for fax calling (CNG) tones. If it hears them, the machine takes over the call and r[...]

Preparation and Simple Use Guide 7 ZLeFAX-UK-FM6.0 PREP ARA TION AND SIMPLE USE Outgoing Message (OGM) of External TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. 1 We recommend the outgoing message (OGM) is no longer than 20 seconds. 2 Allow 5 seconds of silence at [...]

8 ZLeFAX-UK-FM6.0 FAX-8360P Control Panel Overview 1 2 5 12 14 15 6 11 13 3 4 9 7 10 8 1 Liquid Crystal Display Displays messages to help you set up and operate the machine. 2 Toner Empty LED The Toner Indicator flashes on and off when toner is low, so you will know to order another toner cartridge. You will still be able to print until the Indicat[...]

Preparation and Simple Use Guide 9 ZLeFAX-UK-FM6.0 PREP ARA TION AND SIMPLE USE 4 Copy Keys: Enlarge/Reduce Lets you select an enlargement or reduction ratio: 50%, 71%, 100%, 141%, 150%, 200%, For more choices, select MANUAL and use dial pad to type any percentage between 50% and 200%. Options You can quickly and easily select temporary settings (f[...]

10 ZLeFAX-UK-FM6.0 Menu Mode After pressing Menu key the following options are available. Then press 1 for General Setup Menu — OR — Press 2 for Fax Menu — OR — Press 3 for Copy Menu. When you enter the Menu Mode, the machine displays a list of Level One Menus from which you can choose. These menu options appear one after the other on the d[...]

Preparation and Simple Use Guide 11 ZLeFAX-UK-FM6.0 PREP ARA TION AND SIMPLE USE * The factory setting (option) is shown in bold. Main Menu Submenu Menu Selections Options Descriptions Page 1. GENERAL SETUP (Continued) 5. CLOCK CHANGE —— Adjusts the machine ’ s clock by one hour for summer/winter time. 16 6. TONER SAVE — ON OFF Increases th[...]

12 ZLeFAX-UK-FM6.0 * The factory setting (option) is shown in bold. Main Menu Submenu Menu Selections Options Descriptions Page 2. FAX (Continued) 2. SETUP SEND 1. CONTRAST AUTO LIGHT DARK Changes the lightness or darkness of a fax you are sending. 21 2. FAX RESOLUTION STANDARD FINE S.FINE PHOTO Changes the default setting of fax resolution. 21 3. [...]

Preparation and Simple Use Guide 13 ZLeFAX-UK-FM6.0 PREP ARA TION AND SIMPLE USE * The factory setting (option) is shown in bold. Main Menu Submenu Menu Selections Options Descriptions Page 2. FAX (Continued) 5. REMOTE FAX OPT 1. FAX FWD ON OFF Sets the machine to forward faxes. 48 2. FAX STORAGE ON OFF Stores incoming faxes in memory for fax forwa[...]

14 Chapter 1 ZLeFAX-UK-FM6.0 1 Setup Initial Settings Setting the Date and Time The machine displays the date and time, and prints it on every fax you send. In the event of a power failure, the machine maintains date and time information for several hours. 1 Press Menu , 1 , 1 . 2 Enter the two digits of the year, and press Set . “ 02 ” is regi[...]

Setup 15 ZLeFAX-UK-FM6.0 B ASIC F AX USE Custom Settings Volume Settings Ring Volume You can select how loud, the machine rings. The ring volume can be turned off for silent reception if required. 1 Press Menu , 1 , 3 , 1 . 2 Press or to select OFF , LOW , MED , or HIGH . 3 Press Set when the screen displays your selection. 4 Press Stop/Exit . — [...]

16 Chapter 1 ZLeFAX-UK-FM6.0 PABX and TRANSFER The machine is initially set to be connected with PSTN (Public Switched Telephone Network) lines. However, many offices use a central telephone system or Private Automatic Branch Exchange (PABX). Your fax can be connected to most types of PABX. The recall facility on the machine supports timed break re[...]

Setup 17 ZLeFAX-UK-FM6.0 B ASIC F AX USE Toner Save You can conserve toner using this feature. When you set Toner Save to ON , print appears somewhat lighter. The default setting is OFF . 1 Press Menu , 1 , 6 . 2 Press or to select ON (or OFF ). 3 Press Set . 4 Press Stop/Exit . Sleep Mode Setting the Sleep Mode reduces power consumption by turning[...]

18 Chapter 1 ZLeFAX-UK-FM6.0 Setting the Dialling Mode (Tone/Pulse) The machine is initially set to TONE . If you are using a PULSE dial line, you can change the setting to PULSE by following the steps below. 1 Press Menu , 1 , 9 . The screen prompts you to select PULSE (or TONE ). 2 Use or to select the dialling mode. 3 Press Set when the screen d[...]

Setup 19 ZLeFAX-UK-FM6.0 B ASIC F AX USE Storing Numbers for Easy Dialling You can set up the machine to do three types of easy dialling: One Touch, Speed Dial and Groups for Broadcasting of faxes. (See Broadcasting , page 38.) Even if you lose electrical power, numbers stored in memory will not be lost. Storing One Touch Dial Numbers You can store[...]

20 Chapter 1 ZLeFAX-UK-FM6.0 Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the screen displays the current name stored there, then prompts you to either change it or exit. 1 Press Menu , 2 , 3 , 1 and press the One Touch Dial key where you want to chang[...]

B ASIC F AX USE Sending a Fax 21 ZLeFAX-UK-FM6.0 2 Sending a Fax Scanning Adjustment Contrast If your document is very light or very dark, you might want to set the contrast accordingly. Use LIGHT to send a light document. Use DARK to send a dark document. After sending the document the contrast setting is set to AUTO (suitable for most documents) [...]

22 Chapter 2 ZLeFAX-UK-FM6.0 Dialling a Number One Touch Dialling 1 Insert the document face down in the ADF. 2 Press the One Touch key of the location you want to call. 3 Press Fax Start . Speed Dialling 1 Insert the document face down in the ADF. 2 Press Search/Speed Dial , then press # and the three-digit Speed Dial number. 3 Press Fax Start . S[...]

Sending a Fax 23 ZLeFAX-UK-FM6.0 B ASIC F AX USE Automatic and Manual Fax Redial Automatic Fax Redial: If you are sending a fax automatically and the line is busy, the machine will automatically redial up to 3 times at 5 minutes intervals. Manual Fax Redial: Place the document to be re-sent and press Redial/Pause and then Fax Start to make a second[...]

24 Chapter 2 ZLeFAX-UK-FM6.0 Dual Access You can scan up to 50 messages into the fax memory, even while the machine is receiving or sending another fax (from the memory). You can set temporary settings for each fax you ’ re scanning, except Timer and Polling. If you get an OUT OF MEMORY message while scanning the first page of a fax, press Stop/E[...]

B ASIC F AX USE Receiving a Fax 25 ZLeFAX-UK-FM6.0 3 Receiving a Fax Receive Mode Settings Select Receive Mode There are four different receive modes for the machine. You may choose the mode that best suits your needs by pressing the Mode key repeatedly until you have changed the Fax and F/T lights to the setting you want to use. You will need to c[...]

26 Chapter 3 ZLeFAX-UK-FM6.0 Manual Reception (Manual Mode) When you set the Receive Mode to manual (the Fax and F/T lights are both off), you must answer each incoming call yourself with an external telephone. Select this mode by pressing Mode key. Here is what you should do when using Manual Mode: Setting the Ring Delay The Ring Delay setting det[...]

Receiving a Fax 27 ZLeFAX-UK-FM6.0 B ASIC F AX USE Fax Detect (with an External or Extension Telephone) When you use this feature, you don ’ t have to press Fax Start or 5 1 when you answer a fax call with an external or extension telephone and hear calling beeps. Just hold the handset of an external or extension telephone and wait for several se[...]

28 Chapter 3 ZLeFAX-UK-FM6.0 Receiving a Fax Printing a Reduced Incoming Document (Auto Reduction) If you choose ON , the machine reduces an incoming document automatically, so that it fits on one page of A4 recording paper, regardless of the size of the original document. After you connect the optional lower tray, you can turn on Automatic Reducti[...]

Receiving a Fax 29 ZLeFAX-UK-FM6.0 B ASIC F AX USE Reception into Memory As soon as the paper tray becomes empty during fax reception, the screen will display “ CHECK PAPER ” . Please put some paper in the paper tray. If the MEMORY RECEPTION switch is ON at this time… The current fax reception will continue, with the remaining page(s) being s[...]

30 Chapter 4 ZLeFAX-UK-FM6.0 4 Telephone (Voice) Operation Making Voice Calls with an External Telephone If you connect an external telephone to the machine, the machine can be used to make normal telephone calls. You can dial numbers, by using One Touch or Speed Dial memory, Search function or using the dial pad. Manual Dialling with an External T[...]

Telephone (Voice) Operation 31 ZLeFAX-UK-FM6.0 B ASIC F AX USE One Touch Dialling 1 Pick up the external telephone ’ s handset. 2 When you hear a dial tone, press the One Touch Dial key of the location you want to call. To use One Touch dial numbers 17-32, hold down Shift and press the appropriate One Touch Dial key. 3 To hang up, replace the ext[...]

32 Chapter 4 ZLeFAX-UK-FM6.0 Tone/Pulse If you have pulse dialling service, but need to send tone signals (for telephone banking, for example), follow the directions below. If you have touch tone service, you do not need this feature to send tone signals. 1 Lift the external telephone ’ s handset and dial the number. 2 When you are asked to enter[...]

B ASIC F AX USE Printing Reports 33 ZLeFAX-UK-FM6.0 5 Printing Reports Transmission Report and Journal Setting Two reports require initial setup in the Menu table: Transmission Verification Report and Journal Period. For initial setup: Press Menu , 2 , 4 , 1 . — OR — Press Menu , 2 , 4 , 2 . Customizing the Transmission Verification (Xmit) Repo[...]

34 Chapter 5 ZLeFAX-UK-FM6.0 Using the Reports Key Six lists are available. To Print a Report 1 Press Reports . 2 Press or to select the report you want, and then press Set . — OR — Enter the number of the report you want to print. For example, press 1 to print the Help List. Lists basic operational steps and functions. Lists names and numbers [...]

AD V ANCED F AX USE Advanced Sending 35 ZLeFAX-UK-FM6.0 6 Advanced Sending Advanced Operations Electronic Cover Page The cover page is sent to the receiving party ’ s machine. Your cover page includes the name stored in the One Touch or Speed Dial memory, if you have used this feature to start the call. The cover page indicates the fax is from yo[...]

36 Chapter 6 ZLeFAX-UK-FM6.0 Always Send Cover Page Make sure Station ID is set up. (See Setting the Station ID , page 14.) This feature does not work without the Station ID. You can set the machine to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting. 1 Press Menu , 2 , 2 , 7 . 2 P[...]

AD V ANCED F AX USE Advanced Sending 37 ZLeFAX-UK-FM6.0 Overseas Mode Sometimes, when sending a fax to overseas numbers, problems can be experienced. This mode makes the machine work better for such calls. After you send a fax using this feature, the feature turns itself off. 1 Insert the document face down in the ADF. 2 Press Menu , 2 , 2 , 9 . 3 [...]

38 Chapter 6 ZLeFAX-UK-FM6.0 Broadcasting Broadcasting is automatically sending the same fax message to multiple fax numbers. Using the Broadcast key, you can include up to 32 One Touch locations, up to 200 Speed Dial locations, and up to 50 manually dialled numbers (maximum of 282 locations if you did not use up any locations for Groups, access co[...]

AD V ANCED F AX USE Advanced Sending 39 ZLeFAX-UK-FM6.0 Setting Up Groups for Broadcasting Groups allow you to send the same fax message to many fax numbers by pressing only one One Touch key. (This is called Broadcasting.) First , you will need to store each fax number as a One Touch or Speed Dial number. (See Storing One Touch Dial Numbers , page[...]

40 Chapter 6 ZLeFAX-UK-FM6.0 Cancelling a Job While Scanning the Document You can cancel a job while you are scanning it into memory by pressing Stop/Exit . Eject the document by pressing Stop/Exit again. Checking and Cancelling a Scheduled Job in Memory You can check or cancel a job that is waiting in memory. If the machine is idle, 1 Press Menu ,[...]

AD V ANCED F AX USE Advanced Sending 41 ZLeFAX-UK-FM6.0 Using Memory Security You need to use a password to switch Memory Security ON and OFF . Setting Up Memory Security for the First Time 1 Press Menu , 2 , 0 , 1 . 2 Enter a 4-digit number as a password. 3 Press Set . The screen prompts you to re-enter the password. 4 Re-enter the password and pr[...]

42 Chapter 6 ZLeFAX-UK-FM6.0 Switching Memory Security ON 1 Press Menu , 2 , 0 , 1 . 2 Press or to choose SET SECURITY . 3 Press Set . The screen prompts you to enter the password. 4 Enter a 4-digit password, followed by Set . This is the same as the security password of the machine already stored. The screen displays ACCEPTED for 2 seconds, follow[...]

AD V ANCED F AX USE Advanced Receiving 43 ZLeFAX-UK-FM6.0 7 Advanced Receiving Operation from an External or Extension Telephone An external phone is a telephone that is plugged into the machine (either into the machine ’ s EXT socket or into the back of the connector that plugs into the telephone wall socket). An extension phone is another phone[...]

44 Chapter 7 ZLeFAX-UK-FM6.0 Switching ON Remote Activation and Changing Remote Codes Remote Codes might not work with some telephone systems. The preset Activation Code is 5 1 . The preset Deactivation Code is # 5 1 . To switch Remote Activation ON and change Remote Codes 1 Press Menu , 2 , 1 , 4 . 2 Press or to select ON (or OFF ), and press Set [...]

AD V ANCED F AX USE Polling 45 ZLeFAX-UK-FM6.0 8 Polling All parties involved in polling need to set up their machines to accommodate polling. When someone polls the machine to receive a fax, they pay for the call; if you poll someone ’ s fax machine to receive a fax, you pay for the call. (See Polling Transmit , page 47.) Secure Polling Secure P[...]

46 Chapter 8 ZLeFAX-UK-FM6.0 Setup Delayed Polling Receive You can set the machine to begin Polling Receive at a later time. 1 Press Menu , 2 , 1 , 8 . 2 Press or to choose TIMER , and press Set . 3 The screen prompts you to enter the time you want to begin polling. 4 Enter the time (in 24-hour format) you want to begin polling. For example, enter [...]

AD V ANCED F AX USE Polling 47 ZLeFAX-UK-FM6.0 Polling Transmit Polling Transmit is when you set up the machine to wait with a document so another fax machine can retrieve it. Setup for Polling Transmit (Standard) 1 Insert the document face down in the ADF. 2 Press Menu , 2 , 2 , 6 . 3 Press or to choose STANDARD , and press Set . The screen displa[...]

48 Chapter 9 ZLeFAX-UK-FM6.0 9 Remote Fax Options Setting Fax Storage If you set Fax Storage to ON , you will be able to retrieve fax messages from another location, using Fax Forwarding or Remote Retrieval functions. The screen will indicate when you have a fax stored in memory. 1 Press Menu , 2 , 5 , 2 . 2 Press or to select ON (or OFF ), and pre[...]

AD V ANCED F AX USE Remote Fax Options 49 ZLeFAX-UK-FM6.0 3 Enter the forwarding number (up to 20 digits), and press Set . 4 Press Stop/Exit . Changing the Remote Access Code Enter your Remote Access Code when the machine picks up your call, so you can access features remotely. The access code is preset to 1 5 9 , but you can change this. 1 Press M[...]

50 Chapter 9 ZLeFAX-UK-FM6.0 Remote Commands Follow the commands below to access features remotely. When you call the machine and enter your Remote Access Code (the factory setting is 1 5 9 ), the system will signal you with two short beeps to enter a remote control command. Change Fax Forwarding Setting Press 9 5 then to Turn Fax Forwarding OFF ?[...]

AD V ANCED F AX USE Remote Fax Options 51 ZLeFAX-UK-FM6.0 Retrieving Fax Messages 1 Dial the machine ’ s number. 2 When you hear the beep, immediately enter your Remote Access Code (the factory setting is 1 5 9 ). 3 As soon as you hear two short beeps, use the dial pad to press 9 6 2 . 4 Using the dial pad, enter the number (up to 20 digits) of t[...]

52 Chapter 10 ZLeFAX-UK-FM6.0 10 Making Copies Basic Copy Operations Using The Machine as a Copier You can use the machine as a copy machine, making up to 99 copies at a time. The scannable area of the machine begins at approximately 4 mm from the edge of the paper. Making a Single Copy 1 Insert the document face down in the ADF. 2 Press Copy . Mak[...]

Making Copies 53 ZLeFAX-UK-FM6.0 COPIER Out of Memory Message If you get an OUT OF MEMORY message while scanning the first page to be copied, press Stop/Exit to cancel the operation and restart to make a single copy. If you get an OUT OF MEMORY message while scanning in a subsequent page, you will have the option to press Copy to copy the pages sca[...]

54 Chapter 10 ZLeFAX-UK-FM6.0 Making Enlarged or Reduced Copies 1 Insert the document face down in the ADF. 2 Using the dial pad, enter the number of copies you want (up to 99). 3 Press Enlarge/Reduce . 4 Press or to select 50% , 71% , 100% , 141% , 150% or 200% . — OR — You can press or to select MANUAL and use the dial pad to enter an enlarge[...]

Making Copies 55 ZLeFAX-UK-FM6.0 COPIER Using the Copy Mode Key You can select the Copy resolution for your type of the original document ( TEXT , AUTO or PHOTO ). Select the right kind of image you are copying. 1 Insert the document face down in the ADF. 2 Using the dial pad, enter the number of copies you want (up to 99). 3 Press Copy Mode . TEXT[...]

56 Chapter 10 ZLeFAX-UK-FM6.0 Special Copy Options You can save paper by copying either two or four pages onto one page. 1 Insert the document face down in the ADF. 2 Using the dial pad, enter the number of copies you want (up to 99). 3 Press Options and or to select SPECIAL , and then press Set . 4 Press or to select 2 IN 1 , 4 IN 1 or OFF , and t[...]

Making Copies 57 ZLeFAX-UK-FM6.0 COPIER Paper Type You can use the following types of paper for copying. For the best print quality, select the type of media that you are using. (See Acceptable Paper , page 92.) 1 Press Options and or to select PAPER TYPE , and then press Set . 2 Press or to select your type of paper, and then press Set . 3 Press C[...]

58 Chapter 10 ZLeFAX-UK-FM6.0 Copy Mode (Type of Original) You can select the Copy resolution for your type of original. The default setting is AUTO , which is used for originals that contain both text and photographs. TEXT is used for originals containing only text. PHOTO is used for copying photographs. 1 Press Menu , 3 , 1 . 2 Press or to choose[...]

Making Copies 59 ZLeFAX-UK-FM6.0 COPIER Loading Paper Insert a sheet of paper with the side you wish to print on face up in the manual feed slot. 1 Align the paper at the centre of the manual feed slot, and be sure to insert the paper into the manual feed slot until the front edge of the paper touches the paper feed roller. 2 Adjust the paper guide[...]

60 Chapter 10 ZLeFAX-UK-FM6.0 5 When you have finished copying, close the rear cover of the machine. To prevent the possibility of transparencies smudging as they stack in the output bin, remove each transparency after it exits.[...]

MAINTENANCE Troubleshooting and Maintenance 61 ZLeFAX-UK-FM6.0 11 Troubleshooting and Maintenance Error Messages You may occasionally encounter a difficulty with the machine or telephone line. If this happens, the machine often identifies the problem and displays an error message. The list below explains the most common error messages, in alphabeti[...]

62 Chapter 11 ZLeFAX-UK-FM6.0 DISCONNECTED The other party or other party ’ s fax machine terminated the call. Try to re-transmit or call the other party to see what happened. MACHINE ERROR XX Machine has a mechanical problem. Unplug the machine. Then contact your Brother dealer for service. NO RESPONSE/BUSY The number you called does not answer [...]

Troubleshooting and Maintenance 63 ZLeFAX-UK-FM6.0 MAINTENANCE Document Jams and Paper jams Based upon where the original document or printed sheet is jammed, follow the appropriate set of instructions to remove it. Document Jam The documents were not inserted or fed properly, or were too long. 1 Open the control panel. 2 Carefully pull the documen[...]

64 Chapter 11 ZLeFAX-UK-FM6.0 Paper is Jammed in the Paper Tray 1 Pull the paper tray out of the machine. 2 Remove any crinkled sheets. 3 Adjust the guides at the right and rear of the paper tray to fit. 4 Press down the paper to flatten it in the paper tray. 5 Reinstall the paper tray. Paper is Jammed near the Drum Unit 1 Open the front cover. 2 R[...]

Troubleshooting and Maintenance 65 ZLeFAX-UK-FM6.0 MAINTENANCE Paper is Jammed in the Fuser Unit 1 Open the rear cover. 2 Carefully pull out jammed paper. When you have to pull paper out the back of the machine, the fuser may get dirty with toner powder causing the next few printed page(s) to look messy. Make a few copies until the pages print clea[...]

66 Chapter 11 ZLeFAX-UK-FM6.0 Difficulty with Operation If you think there is a problem with the machine, make a copy first. If the copy looks good, the problem is probably not the machine. Check the table below and follow the troubleshooting tips. DIFFICULTY SUGGESTIONS Printing and Receiving Faxes Condensed print and horizontal streaks/top and bo[...]

Troubleshooting and Maintenance 67 ZLeFAX-UK-FM6.0 MAINTENANCE Sending Faxes Poor transmitting quality Try changing your resolution to FINE or SUPERFINE. (See Fax Resolution , page 21.) Make a copy to verify the machine ’ s scanner operation. Transmission verification prints “ Results:NG ” There is probably temporary noise or static on the ph[...]

68 Chapter 11 ZLeFAX-UK-FM6.0 Print Quality Difficulties Printouts are too dark or light Adjust the print conditions by setting the Print Density function. It has been factory set to the middle position. (See Setting the Print Density , page 28.) Printed pages contain white stripes. White Stripes or Faint Images You may fix this by wiping the laser[...]

Troubleshooting and Maintenance 69 ZLeFAX-UK-FM6.0 MAINTENANCE Printed pages are marked regular intervals. Example of Regular Marking Markings may disappear by themselves. Try copying at multiple pages to clear this problem. Markings may occur if the machine has not been used for a long time. A possible cause is that the surface of the drum is mark[...]

70 Chapter 11 ZLeFAX-UK-FM6.0 Packing and Shipping the Machine Whenever you transport the machine, use the packing materials that came with the machine. If you do not pack the machine correctly, you could void your warranty. 1 Remove the telephone line cord and the power cord and pack them. 2 Open the front cover. 3 Remove the drum unit assembly. 4[...]

Troubleshooting and Maintenance 71 ZLeFAX-UK-FM6.0 MAINTENANCE 6 If optional Lower Tray is connected, unplug the modular cable from the modular jack of the Brother machine. 7 Carefully pick up the machine and remove Lower Tray to pack it separately in the original carton with the original packing material. Lower T ray[...]

72 Chapter 11 ZLeFAX-UK-FM6.0 8 Wrap the machine in the plastic bag and place it in the original carton with the original packing material. 9 Place documents (manual and printed material), document tray, and document support, drum unit and toner cartridge assembly, the telephone line cord and power cord into the carton as shown below. 10 Close the [...]

Troubleshooting and Maintenance 73 ZLeFAX-UK-FM6.0 MAINTENANCE Regular Maintenance You can keep the machine in optimum condition by cleaning it on a regular basis. It is a good idea to clean the drum unit during this routine. Avoid using thinners or other organic solvents to clean the machine and do not use water. Cleaning the Scanner 1 Unplug the [...]

74 Chapter 11 ZLeFAX-UK-FM6.0 Cleaning the Printer 1 Open the front cover. 2 Remove the drum unit assembly. 3 Gently clean the scanner window with a clean soft dry cloth. Do not use isopropyl alcohol. • Do not use isopropyl alcohol to remove dirt from the control panel. It may cause a crack on the panel. • Do not use isopropyl alcohol to clean [...]

Troubleshooting and Maintenance 75 ZLeFAX-UK-FM6.0 MAINTENANCE Cleaning the Drum Unit We recommend you place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering toner. 1 Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times. 2 Return the tab to the[...]

76 Chapter 11 ZLeFAX-UK-FM6.0 Replacing the Toner Cartridge The machine can print up to 6,000 pages using a high yield toner cartridge (TN-6600). When the toner cartridge is running low, the display shows CHANGE TONER . The machine is supplied with a standard toner cartridge (TN-6300) that must be replaced after approximately 3,000 pages. Actual pa[...]

Troubleshooting and Maintenance 77 ZLeFAX-UK-FM6.0 MAINTENANCE 1 Open the front cover and pull out the drum unit. Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner. 2 Hold down the lock lever on the right and pull the toner cartridge out of the drum unit assembly. 3 Unpack the new tone[...]

78 Chapter 11 ZLeFAX-UK-FM6.0 4 Gently rock the toner cartridge from side to side five or six times. 5 Remove the protective cover. 6 Install the new toner cartridge into the drum unit until it clicks into place. T oner Cartridge Drum Unit T oner Cartridge[...]

Troubleshooting and Maintenance 79 ZLeFAX-UK-FM6.0 MAINTENANCE 7 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times. Return the blue tab to the home position before reinstalling the drum unit assembly. 8 Reinstall the drum unit into the machine and close the front cover. Home P osition[...]

80 Chapter 11 ZLeFAX-UK-FM6.0 Drum Life Considerations for Your Brother Fax Machine Your Brother fax machine uses a drum and toner assembly for document printing. The toner life is directly dependent upon the amount of black printing on the printed pages. The estimated drum life is up to 20,000 A4 sized pages. Maintaining quality print during this [...]

Troubleshooting and Maintenance 81 ZLeFAX-UK-FM6.0 MAINTENANCE For best performance, use only genuine Brother toner, and the product should be used only in a clean, dust-free environment with adequate ventilation. Follow these steps to replace the drum unit: 1 Open the front cover. 2 Remove the old drum unit. Place the drum unit on an old cloth or [...]

82 Chapter 11 ZLeFAX-UK-FM6.0 3 Pull the toner cartridge out of the drum unit assembly while holding down the lock lever with your right hand. (See Replacing the Toner Cartridge , page 76.) 4 Wait to unpack the new drum unit until immediately before installing it. Place the old drum unit into the aluminium bag and discard it according to local regu[...]

Important Safety Information 83 ZLeFAX-UK-FM6.0 IMPORT ANT INFORMA TION 12 Important Safety Information Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the telephone and AC sockets (in this order) before cleaning[...]

84 Chapter 12 ZLeFAX-UK-FM6.0 15 Unplug this product from the mains power and telephone line sockets, and refer servicing to qualified service personnel under the following conditions: ◆ When the power cord is damaged or frayed. ◆ If liquid has been spilled into the product. ◆ If the product has been exposed to rain or water. ◆ If the produ[...]

IMPORT ANT INFORMA TION Important Safety Information 85 ZLeFAX-UK-FM6.0 Caution Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. The following caution label is attached near the scanner unit. For Your Safety To ensure safe operation the three-pin plug sup[...]

86 Chapter 13 ZLeFAX-UK-FM6.0 13 Optional Accessories Memory Board When you add the optional memory board, it increases the performance for both fax and copy operations. The optional memory board allows you to store more fax pages or to copy more pages with the sort function etc. In general, the DIMM must have the following specifications: Some DIM[...]

OPTIONAL A CCESSORIES Optional Accessories 87 ZLeFAX-UK-FM6.0 2 Disconnect the telephone line cord and unplug the machine power cord from the AC mains outlet. 3 Remove the screws securing the rear cover and remove the cover. • Unplug the power cord before installing (or removing) the memory board. • Do NOT touch the surface of the main board wi[...]

88 Chapter 13 ZLeFAX-UK-FM6.0 4 Remove the screws securing the access plate and remove the plate. 5 Disconnect the connector of the back up battery. 6 To install the memory board, align it with the memory socket on the main controller board and push firmly into place, as shown below. Back Up Battery[...]

OPTIONAL A CCESSORIES Optional Accessories 89 ZLeFAX-UK-FM6.0 7 Reconnect the connector of the back up battery. 8 Reinstall the access plate and the rear cover, using the removed screws. 9 Plug the power cord into the AC mains outlet and connect the telephone line cord. Optional Paper Tray You can purchase the Paper Tray accessory (LT400) to use as[...]

90 Chapter 14 ZLeFAX-UK-FM6.0 14 Specifications * “ Pages ” refers to the “ ITU-T Chart #1 ” with JBIG cording and standard resolution. Compatibility ITU-T Group 3 Coding system MH/MR/MMR/JBIG Modem speed 33600 - 2400 bps; Automatic Fallback Document input width 148 mm to 216 mm Document input length 100 mm to 360 mm Scanning width 207 mm P[...]

Specifications 91 ZLeFAX-UK-FM6.0 APPENDIX Electrical and Environment Consumable Items Toner cartridge: Life Expectancy: Up to 6,000 pages/high yield toner cartridges (TN-6600) Up to 3,000 pages/standard toner cartridges (TN-6300) (when printing A4 paper at 5% print coverage) Toner life expectancy will vary depending on the type of average print jo[...]

92 Chapter 14 ZLeFAX-UK-FM6.0 Acceptable Paper Paper Specification for the Tray Manual Feed Slot: Recommended paper types: Specifications are subject to change for improvement without prior notice. Paper Type Paper Size Paper Tray #1 & #2: Cut sheet and Transparencies For fax receive - A4 (Cut sheet only) ; for copying - A4, Executive, Legal, B[...]

Specifications 93 ZLeFAX-UK-FM6.0 APPENDIX Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been complied and published, covering the latest product ’ s descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Broth[...]

94 Chapter 14 ZLeFAX-UK-FM6.0 Entering Text When you are setting certain functions, such as the Station ID, you may need to enter text into the machine. Most keys on the dial pad have three or four letters printed above them. The keys for 0 , # , and don ’ t have printed letters because they are used for special characters. By pressing the approp[...]

Specifications 95 ZLeFAX-UK-FM6.0 APPENDIX About Fax Machines If you are a first-time fax machine user, fax operation might seem a little mysterious. You will soon get used to the unusual fax tones on your phone line, and be able to send and receive faxes easily. Fax Tones and Handshake When someone is sending a fax, the fax machine sends fax calli[...]

96 ZLeFAX-UK-FM6.0 Glossary ADF (Automatic Document Feeder Capacity) Refers to the number of pages that can be placed in the document feeder and fed one at a time automatically. Auto reduction Reduces the size of incoming faxes. Automatic Fax Transmission Sending a fax without picking up the handset of an external telephone. Automatic Redial A feat[...]

97 ZLeFAX-UK-FM6.0 APPENDIX External Phone A TAD (telephone answering device) or telephone that is plugged into the Ext. socket of the machine. F/T Ring Time The length of time the machine rings (when the receive mode setting is Fax/Tel) to notify you to pick up a voice call that has been automatically answered. Fax/Tel mode You can receive faxes a[...]

98 ZLeFAX-UK-FM6.0 Remote activation allows you to transfer a fax call, answered at an extension phone, to the machine. Remote access code The four-digit code that allows you to call and access the machine from a remote location. Resolution The number of horizontal and vertical lines per inch. Ring Delay The number of telephone rings before the mac[...]

99 ZLeFAX-UK-FM6.0 APPENDIX Index The items in the upper case represent LCD messages. A Accessories ............................................ 93 Activation Code .................................... 43 Answering Machine ................................ 6 Auto Reduction ..................................... 28 Automatic Document Feeder (ADF) .....[...]

100 ZLeFAX-UK-FM6.0 Fax Tones and Handshake .....................95 Fine (Resolution) .................................... 21 Function Selection Table .......................10 G Glossary ................................................. 96 Grey Scale .............................................. 90 H Help .........................................[...]

101 ZLeFAX-UK-FM6.0 APPENDIX Remote Access Code ............................. 49 Remote Code (Changing) ...................... 44 Remote Commands ............................... 50 Remote Retrieval ................................... 49 Reports .............................................. 8, 33 Resolution .........................................[...]

10 2 ZLeFAX-UK-FM6.0 APPENDIX 4 1 R EMO TE A CCESS C ARD Using Remote Access Code 1 Dial the machine phone number from a touch tone phone. 2 Enter your Remote Access Code (159 ) after the beep. 3 The machine signals the kinds of messages receiv ed: 1 long beep — Fax message(s) No beeps — no messages 4 After 2 short beeps, enter a command. 5 Pre[...]

10 3 ZLeFAX-UK-FM6.0 2 3 Remote Commands Change Fax Forwarding Setting Press 9 5 T urn Fax F orwarding off press 1 . T urn Fax F orwarding on press 2 . Program F ax Forward Number press 4 . Enter the new number of the remote fax machine where you want your fax message forwarded and then press # # . T urn Fax Storage on press 6 . T urn Fax Storage o[...]

ZLeFAX-UK-FM6.0 This machine is approv ed for use in the country of purchase only , local Brother companies or their dealers will only suppor t machines purchased in their own countries. UK[...]