Brother HL-2700CN manual

Brother Lase r Printer HL-27 00CN seri es User's Guide Vers i on 3 F or visually -impair ed user s You can read this manual wit h Sc reen Rea der ‘text-to-speech’ software. You m us t set up t he har dw a re and in stall t he d riv er befor e y ou can use the pr inter . Pl ea se use the Qu ick S etu p Gu ide to se t up the pri nter. Yo u c[...]

i Definitions of warnings, cautions, and notes We use the following terms througho ut this User’s Guide: You must follow these warnings to prevent po ssible personal injury. You must follow these instructions to make sure you use the printer properly and do not damage it. Remember these useful tips when you use the print er.[...]

ii To use the printer safely The fusing unit becomes extremely h ot during operat ion. Wa it until it ha s cooled down sufficiently before replacing consumable items. The fusing unit is marked with the caution l abel. Please do NOT take off or damage the label. There are high voltage electrodes inside the prin ter. Before you clean the printer, cle[...]

iii If the printer becomes hot, blows smoke, or gene rates obscure odor, immediately turn off the power switch and unplug the printer from the AC p ower outlet/socket. Call your dealer or Brother Customer Service. If metal objects, water or other liquids get inside the printer, immediately turn off the power switch and unplug the printer from the A[...]

iv Printer do’s and don’ts fo r optimum print quality Before you move or lift the printer, remove the toner cartridges, waste toner pack and fusing unit to avoid spills. Be sure to keep the printer as le vel as possible. Damage caused by failure to remove the supplies may void your warranty. Do not touch the rollers of the fusing unit. This can[...]

v IMPORTANT: For technical and operational he lp, you must call the country where you bought the printer. Calls must be made from within that country. Register your product By registering your product with Brother Internationa l Corporation, you will be recorded as the orig inal owner of the product. Your registration with Brother: ■ may serve as[...]

vi Brother has installed an easy to use fax ba ck sy stem so you can get instant answers to common technical questions and product information . This is available 24 hours a day, 7 days a week. You can use the system to send the informa tion to any fax machine. Call the number below and follow the reco rded instructions to receive a fax about how t[...]

vii Important information: Regulations Federal Communications Commi ssion (FCC) Declaration of Conformity (For USA) Responsible Party: Brother Internation al Corporation 100 Som erset Corporate B oulevard P.O. Box 6911 Bridgewater, NJ 088 07-0911 USA Telephone: (908 ) 704-1700 Important A shielded interface cable should be used to ensure compliance[...]

viii Industry Canada Compliance Statement (For Canada) This Class B digital apparatus comp lies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Ca nada. Radio interference (220 to 240 volt model only) This printer follows EN55022 (CISPR Pub lication 22)/Class B. Before you use this product, make su[...]

ix International E NERGY S TAR ® Compliance Statement The purpose of the International E NE RGY S TAR ® Program is to promote the de velopment and popularization of energy-efficient office equipment. As an E NERGY S TAR ® Partner, Brother Industries, Ltd. has determined tha t this product meets the E NERGY S TAR ® guidelines for energy efficien[...]

x IEC 6 0825 s peci ficati on (22 0 t o 24 0 volt model onl y) Th is pr i nt er i s a Cl as s 1 l a ser pro d uc t as d ef i ne d i n I E C 60 82 5 s pe ci fi cat i on s. T h e la be l sh ow n be l ow i s attac h ed in c oun tries w h ere it is ne eded . Thi s printer has a C lass 3B las er diode wh ich prod uces inv isible laser rad iation in the [...]

xi IMPORTANT - For Your Safety To ensure safe operation the supplied three-pin plug must be inserted only into a standard three-pin power outlet that is properly grounded through the standard electrical wiring. Extension cords used with this printer must be three- pin plug type and correctly wired to provide proper grounding. Incorrectly wired exte[...]

xii Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh ® are registered trademarks in the United States and other countries, and TrueType is a trademark of App le Computer, Inc. Epson is a registered trademark and FX-80 and FX-8 50 are trademarks of Seiko Epson Corporation. Hewlet[...]

xiii “EC” Declarat ion of Conformity Manufacturer Brother Industries Ltd., 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, Japan Herewith declare that: Products description : Laser Printer Product Name : HL-2700CN is in conformity with provisions of the Directives applied: Low Voltage Directive 73/23/EEC (as amended by 93/68/EEC) and the Electr[...]

xiv Table of Contents 1 About this printer .. ................ ................. ................................ ................ ............. ............ ................. ....... 1-1 What is in the box? ...................... ......................... .......................... ....................... ... ... ... .. ............ 1-1 Front view[...]

xv For Macintosh ® ................... ..................... ..................... ..................... ..................... ..................... . ................... ..................... ...... 2- 16 Software ..... .......................... .......................... .......................... .......................... ......... ..........[...]

xvi How to install t he duplex unit ................. .......................... ......................... ............................ .. 4-7 Guidelines fo r printing on both sid es of the paper .............. .......................... ........................ 4-10 Paper orienta tion for printing on bot h sides of the paper .................. ...[...]

xvii 7 Appendix .......... ... ... ... .... .......................... ......................... .... ......................... .... ........... ........... ................. A-1 Printer spec ifications ......... .......................... .......................... ............................. .............. ........ .... A-1 Printing ........ ..[...]

1 - 1 ABOUT THIS PRINTER 1 What is in the box? When you unpack the printer, check t o see that you have all of the following parts: Figure 1-1 1 Printer 2 Standard Paper Tray (pre-installed) 3 Quick Setup Guide *2 4 CD-ROM *2 5 Toner Cartridges *1 (pre-installed) (Black [TN04BK], Cyan [TN04C], Magenta [TN04M], Yellow [TN04Y]) 6 Waste Toner Pack (pr[...]

ABOUT THIS PRINTER 1 - 2 Depending on the country you live in and the HL-2700CN series model bought, you may have additional parts not listed above. The OPC belt cartridge is packed inside a separa te box as a starter kit. Wait to unpack the OPC belt cartridge until immediately before you put it in t he printe r. Exp osure to dire ct sunlight or ro[...]

1 - 3 ABOUT THIS PRINTER Front view Figure 1-2 1 Control Panel 2 Paper Stopper 3 Face-down Output Tra y Extension 4 Front Cover 5 Paper Tray 6 Top Cover 7 Back Cover 8 Face-down Output Tra y 9 Paper Support 1 2 5 6 7 3 4 9 8[...]

ABOUT THIS PRINTER 1 - 4 Back view Figure 1-3 1 Duplex Upper Cover 2 Duplex Lower Cover 3 Duplex Cap 4 AC Power Connector 5 Power Switch 6 Ethernet 10/100BASE-TX Port 7 USB Interface Connector 8 Parallel Interface Co nnector 9 Card Slot (For optional CompactFla sh TM card) 10 Controller Board 3 7 1 2 4 8 9 5 6 10[...]

1 - 5 ABOUT THIS PRINTER Features This printer has the following sta ndard features. 2400 DPI class resolution This printer prints at a default resolution of 600 dots per inch (dp i). You can get a higher print quality, equivalent to 2400 dpi class resolution by using Br other technologies: High Resolution Control (HRC) and Color Advanced Pho tosca[...]

ABOUT THIS PRINTER 1 - 6 Automatic Interface Selection This printer can automatically select the bi-dir ectional parallel, USB or Ethernet 10/100BASE-TX interface, depending on the interface port through whic h it receives data. With this feature, yo u can connect the printer to more than one computer. See Automatic Interface Selection on page 2-20[...]

1 - 7 ABOUT THIS PRINTER Panel lock setting If the panel button settings have been changed, the printer may not work as you expect. If you are an administrator of this printer, you can lo ck your settings to prevent changes from be ing made. See SETUP on page 3-12. Power Save Mode This printer has a powe r saving mode. Since laser pr inters consume[...]

ABOUT THIS PRINTER 1 - 8 Positioning the printer Please read the following before you use the printer. Power Supply Use the printer within the recommended power r ange. AC power: ±10% of the rated power voltage Frequency: 50/60 Hz (120 V or 220-240 V) The power cord, including extensions, sh ould not exceed 5 meters (16½ feet). Do not share the s[...]

1 - 9 ABOUT THIS PRINTER The following figure details the recommend ed area around the printer for proper ventilation , operation and maintenance . Figure 1-4 ■ Make sure that the re is enough space behind the printer so you can easily access th e back cover or duplex unit if a paper jam occurs. ■ Make sure the paper tray does no t extend past [...]

ABOUT THIS PRINTER 1 - 10 What kind of paper can I use? Type and size of paper The printer loads paper f rom the installed standard paper tray, option al lower tray, or the optional legal tray. Standard paper tray Since the standard paper tray is a universal type , you can use any of th e paper sizes (one paper size at a time) listed in table 1 in [...]

1 - 11 ABOUT THIS PRINTER * H/H = High temperature/High humid ity T able 1: Media type, paper size and number of sheets for paper sour ce Media ty pe Tray 1 Tray 2 DX Select th e Media type from the printer driver Plain paper 60 to 90 g/m 2 (16 to 24 lb)  Plain paper or Thin paper Thick paper 90 to 210 g/m 2 (24 to 55 lb)  90 to 105 [...]

ABOUT THIS PRINTER 1 - 12 Recommended paper The recommended paper for this printer is: Xerox 4200, Hammermill Laserprint NEUSIEDLER Color Copy 90g/m 2 or equivalent ■ To get the best output quality a nd to avoid any damage, use smooth white paper. ■ Before you buy a lot of pape r, please test some to make sure that the paper is suitable. ■ Us[...]

1 - 13 ABOUT THIS PRINTER Printable area When using PCL emulation, the e dges of the paper that cannot be printed on are shown below. Portrait Figure 1-5 Landscape Figure 1-6 For all available pa per sizes 1 4.2 mm (0. 17 in.) 2 4.2 mm (0. 17 in.) 3 4.2 mm (0. 17 in.) 4 4.2 mm (0. 17 in.) For all available pa per sizes 1 4.2 mm (0. 17 in.) 2 4.2 mm[...]

ABOUT THIS PRINTER 1 - 14 Guidelines for selecting paper The printer is designed to work well with most t ypes of xerographic and bond paper. However, some paper variables may have an effect on print q uality or handling reliability. Always test samples o f paper before purchasing to en sure desirable performance. Some important guidelines when sel[...]

1 - 15 ABOUT THIS PRINTER Envelopes Types of envelopes to avoid Do not use envelopes: ■ that are damaged, curled, wrinkled, or an unusual shape ■ that are extremely shiny or textu red ■ with clasps, snaps or tie strings ■ with self-adhesive closures ■ that are of a baggy constructio n ■ that are not sharply creased ■ that are embossed[...]

ABOUT THIS PRINTER 1 - 16 ■ Envelopes should consist of two layers of paper in the area circled in Figure 1-10. Figure 1-10 If you use any of the type s of envelopes listed above, they may damage your printer. This damage is not covered under any Brother warranty or service agreement. Most envelopes will be suitable for your printer. However, som[...]

1 - 17 ABOUT THIS PRINTER Labels and transparencies The printer will print on most types of labels a nd transparencies designed for use with a lase r printer. Labels should have an ad hesive which is acrylic-based since such material is more stable at the h igh temperatures in the fusing unit. Ad hesives should not come in contact with any part of [...]

ABOUT THIS PRINTER 1 - 18 Paper feed Tray feed The printer can feed paper from t he standard paper tray, optional lower tray or optional legal tra y. The printer automatically detects the paper size you have put into the paper tray. The printer will prompt you to put the correct size of pa per in the tray as follows: If you want to put a different [...]

1 - 19 ABOUT THIS PRINTER Manual feed Since this printer does not have a manual feed or mu lti purpose tray, you cannot manua lly feed irregular sized paper. However, this printer has a special manual feed mode using Tray 1 (sta ndard paper tray) to accommodate non-standard paper sizes. You can sele ct this mode with the printer driver or the contr[...]

DRIVER AND SOFTWARE 2 - 1 2 Printer driver A Printer Driver is software th at translates data from the format used by a comp uter to the format th at a particular printer needs. Typically, this format is a printer command language or page description language. The printer drivers for the following op eratin g systems a re on the CD-ROM tha t we hav[...]

2 - 2 DRIVER AND SOFTWARE For Windows ® Features in the PCL printer driver You can also download the latest printer d river or get other information by accessing the Brother Solutions Center at http://solutions.brother.com You can also change settings by clickin g the illustration on the left side of the Basic tab in the Properties dialog box. For[...]

DRIVER AND SOFTWARE 2 - 3 Advanced tab Ch ange th e t ab s et tin gs by cl ic king th e foll o win g i con s: 1 Prin t Q uality 2 D uplex 3 Wa te r ma r k 4 Page Se tti ng 5 Device Options If y ou a re usi ng Wi ndo ws N T ® 4 .0, Wi ndow s ® 2000 or XP, yo u c an acces s th e Adva nc ed tab by clicking Printi ng Pre fere nces. . . in t he Gen er[...]

2 - 4 DRIVER AND SOFTWARE Print Qu ality Sel ec t th e Qu ali ty , Col o r M od e, I m pr o v e Gr ay Col o r an d En ha nc e Bla c k Pr i nt i ng. ■ Qua lity You c an select t he f ol lowin g print qu ality s et t ing s. Nor mal 60 0 dpi cla ss. R ecomm en ded fo r ordi nary printin g. G ood print q ualit y with reason able pri nt sp eeds . Fine[...]

DRIVER AND SOFTWARE 2 - 5 Device Options Set the following print functions in this tab: ■ Job Spooling ■ Toner Save Mode ■ Quick Print Setup ■ Sleep Time ■ Status Monitor ■ Macro ■ Print Setting ■ Print Setting (Monochrome Only) ■ Page Protection ■ Print Date & Time[...]

2 - 6 DRIVER AND SOFTWARE Job Spooling You can reprint a document witho ut sending the data again from your PC (except for secure printing) because the printer will sa ve data that you specify for reprinting. ■ Last Job Reprint: Reprint the last job ■ Secure Print: Print the data with a password ■ Public: Save the data without a password ■ [...]

DRIVER AND SOFTWARE 2 - 7 Macro You can save a page o f a document as a macro to pr inter memory. Moreover, you can execute the saved macro - in other words, you can use the saved ma cro as an overlay on any documents. This will save time and increase printing speed for often used info rmation such as forms, co mpany logos, letter head formats or i[...]

2 - 8 DRIVER AND SOFTWARE Accessories tab When you install optional units, you can ad d them and select the settings for them in the Accessories tab as follows. 1 You can manually add or remove t he options for any o p tional device that is installed on the printer. Tray settings will match the installed options. 2 RAMDISK You can detect the capaci[...]

DRIVER AND SOFTWARE 2 - 9 Support Tab ■ You can download the latest driver by acce ssing the Brother Solutions Center at http://solutions.brother.com ■ You can see the printer driver version. ■ You can check the current driver settings. ■ You can print the Print Settings page and internal fonts list. If you are using Windows NT ® 4 .0, Win[...]

2 - 10 DRIVER AND SOFTWARE Features in the PS printer driver You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com For more information, please see the o nline Help in the printer driver. Ports tab Select the port where your printer is connected or the path to th e network printer you are using[...]

DRIVER AND SOFTWARE 2 - 11 Device Settings tab Select the options you installed.[...]

2 - 12 DRIVER AND SOFTWARE Layout tab You can change the Layo ut setting by selecting the settings for Orientation , Print on Both Sides (Duplex) , Page Order and Pages Per Sheet : If you are using Windows NT ® 4 .0, Windows ® 2000 or XP, you can access the Layout tab by clicking Printing Prefere nces... in the General tab of the Brother HL-2700C[...]

DRIVER AND SOFTWARE 2 - 13 Paper / Quality tab Select the Paper Source and Color .[...]

2 - 14 DRIVER AND SOFTWARE Advanced options 1 Select the Paper Size and Copy Count . 2 Set the Image Color Management , Scaling and TrueType F ont settings. 2 1[...]

DRIVER AND SO F TWARE 2 - 15 3 You can ch ange s et t ing s by se le cting t he settin g in the Pri nt er F e ature s lis t: ■ Me di a Ty pe ■ Collate (O nly when a Co m pactFlash TM car d is inst all ed) ■ Jo b Sp oolin g ■ PASS WOR D ■ Job Name ■ Prin t Qua lit y ■ HRC ■ Toner Save ■ Slee p Tim e ■ Color / Mono ■ Gam m a C o[...]

2 - 16 DRIVER AND SOFTWARE For Macintosh ® This printer supports Mac OS ® 8.6 to 9.2 and Mac OS ® X 10.1 to 10.2. You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com Page setup You can set the Paper Size , Orientation and Scale . Layout Set the Layout , Pages per Sheet and other settings. [...]

DRIVER AND SOFTWARE 2 - 17 Specific settings Set the Media Type , Job Spooling, PASSWORD and othe r settings.[...]

2 - 18 DRIVER AND SOFTWARE Software Software for Networks BRAdmin Professional utility The BRAdmin Professional is a utility for managing your Brother network enabled printers that are running under Windows ® 95/98/Me, Windows NT ® 4.0 and Windows ® 2000/XP. It allows you to easily configure and ch eck the status of your printer on the network. [...]

DRIVER AND SOFTWARE 2 - 19 Automatic Emulation Selection This printer has an Automatic Emulation Sele ction feature. When the printer receives data from the computer, it automatically chooses the emulation m ode. This fea ture has been set at the factory to ON . The printer can choose from the followin g combinations: To get the most out of this la[...]

2 - 20 DRIVER AND SOFTWARE Automatic Interface Selection This printer has an Automatic Interface Selection feature. When the printer receives data from the computer, it automatically selects the IEEE 1284 Parallel or the USB in terface, whichever is appropriate. When you use the parallel interface, you can tu rn the high-speed and bi-directional pa[...]

CONTROL PANEL 3 - 1 3 Control panel This printer has one liquid crystal display (L CD), si x buttons and two Light Emitting Diodes (LEDs) on the control panel. The disp lay can show various messages with up to 16 characters in each of the two rows. The LEDs light to indicate the current p rinter status. Figure 3-1 Control panel[...]

3 - 2 CONTROL PANEL Buttons You can control the basic printer operations and chan ge various printer settings with the six buttons ( Go , Job Cancel , + , - , Set , Back ). Button Operat ions Go Exit from the control panel menu, r eprint settings, error messages and sleep mode. Job Cancel Stop and cancel the print job in progress. Menu + Move forw [...]

CONTROL PANEL 3 - 3 Go button You can change the panel ind ications from the curr ent status (Menu, Error and Reprint settings) by pressing the Go button once. For ERROR in dications, the control pa nel only changes when the error is cleared. You can pause printing with the Go button. Pressing the Go button again restarts the print job and clears t[...]

3 - 4 CONTROL PANEL Back button If you press the Back button when the printer is in the on-lin e (Ready) state, it goes off-line an d the LCD goes to the menu. Pressing the Back allows you t o return to the previous level from the current menu level. The Back button also allows you to sele ct the previous digit while setting numbers. When you selec[...]

CONTROL PANEL 3 - 5 Light-emitting diodes (LEDs) The LED is a light that shows the print er status. Status LED (Green) LED indication Meaning On Ready to print Printing Sleeping Data remains in the printer buffe r (when DATA EXISTS shows on the LCD). Blinking Receiving o r processing data Off Off-line Alarm LED (Red) LED indication Meaning On There[...]

3 - 6 CONTROL PANEL Liquid crystal display (LCD) The display shows the current printer status. When you use the control panel buttons, the display will change. If you take the printer off-lin e, the display changes to show the emulation you have chosen. If there are any problems, the display shows the appropriate error message, main tenance message[...]

CONTROL PANEL 3 - 7 Printer status messages The following table shows the printer stat us mess ages that are displayed during normal operation: How to use the control panel When you use the Menu buttons ( + , - , Set or Back ), remember the following basic steps: ■ If no control panel operations are performed for 30 se conds, the LCD automaticall[...]

3 - 8 CONTROL PANEL For example: If you only use Tray 1 to print from, change the SOURCE setting to TRAY1, as follows: Press any of the Menu buttons ( + , - , Set or Back ) to take the printer off-line. Press the + or - button to mo ve forward or backward through the menus until PAPER is displayed. Press the Set button to move to the next menu leve[...]

CONTROL PANEL 3 - 9 Control panel LCD menu There are 9 menus. For mo re information about the selections availa ble in each menu, please see the pages listed below: INFORMATION See INFORMATION on page 3-10. PAPER See PAPER on page 3-11. QUALITY See QUALITY on page 3-11. SETUP See SETUP on page 3-12. PRINT MENU See PRINT MENU on page 3-13. NETWORK S[...]

3 - 10 CONTROL PANEL INFORMA TION Display Shows Description PRINT SETTINGS Prints the print setting s pa ge. PRINT TEST Prints the test page. PRINT DEMO Prints the d emonstration sheet. PRINT FILE LIST Prints the card list. PRINT FONTS Prints the fonts list and samples. VERSION Subsetting Description SER.NO=######### Shows Printer serial nu mber. R[...]

CONTROL PANEL 3 - 11 P APER Display Shows Description SOURCE =AUTO/TRAY1/TRAY2 Selects which paper tray the paper will be fed from. MANUAL FEED =OFF/ON Selects whether or not yo u want to feed paper manua lly. TRAY1 SMALL SIZE =B5/DL/COM-10/JISB5 TRAY2 SMALL SIZE =B5/JISB5 DUPLEX =OFF/ON(LONG BIND)/ON(SHORT BIND ) Selects whether you want to au tom[...]

3 - 12 CONTROL PANEL SETUP Display Shows Description LANGUAGE = ENGLISH/FRANÇAIS / ... PANEL CONTROL Subsetting Description BUTTON REPEAT Set the ti me fo r th e d isp lay me ssa ge to chan ge when holding the + o r - button at intervals of : 0.2, 0.4, 0.6, 0.8, 1. 0, 1.4, 1.8 or 2.0 seconds. The factory setting is 0. 2. MESSAGE SCROLL Set the tim[...]

CONTROL PANEL 3 - 13 PRINT MENU Display Shows Description MEDIA TYPE =PLAIN PAPER/TRANSPARENCIES/THICK PAPER/THICKER PAPER/THIN PAPER COLOR PRINT =ON/OFF PAPER Sets cut sheet paper size to A4, EXECUTIVE, COM-10, DL, B5, JIS B5, LETTER, LEGAL, A5 COPIES You can check the total numb er of printed pages. Shows the numbe r of prin te d pa ge s. (1:9 9 [...]

3 - 14 CONTROL PANEL HP LASERJET FONT NO. =I0000:##### FONT PITCH =###.## SYMBOL SET PC-8/... Sets the sym bol set or the charac ter set. TABLE PRINT Print code tab l e. AUTO LF =OFF/ON ON: CR → CR+LF, OFF: CR → CR AUTO CR =OFF/ON ON: LF → LF+CR, FF+CR, or VT → VT+CR OFF: LF → LF, FF → FF, or VT → VT AUTO WRAP =OFF/ON Selects whether [...]

CONTROL PANEL 3 - 15 EPSON FX-850 FONT NO. =I0000: ##### FONT PITCH =###.## CHARACTER SET PC-8/... Sets the sym bol set or the charac ter set. TABLE PRINT Print code tab l e. AUTO LF =OFF/ON ON: CR → CR+LF OFF: CR → CR AUTO MASK =OFF/ON LEFT MARGIN Sets the left marg in at column 0 t o 126 columns at 10 cpi. RIGHT MARGIN Set s the right margin [...]

3 - 16 CONTROL PANEL HP-GL CHAR SET(STD) =#### CHAR SET(ALT) =#### PEN # SIZE PEN 1 to 6 (Set size and gray percent ag e for the selected pen.) PEN # GRAY PEN 1 to 6 15, 30, 45, 75, 90 or 100 % (# is the selected pen number) BR-SCRIPT ERROR PRINT =OFF/ON CAPT =OFF/ON CAPT: Color Advan ced Photoscale Technolog y offers photo graphic fine gray scale [...]

CONTROL PANEL 3 - 17 INTERF A CE Display Shows Description SELECT =AUTO/USB/PARALLEL/NETWORK AUTO IF TIME = 1:99 (sec) You need to set the time-out period for the aut o interface selection. INPUT BUFFER = Level1:15 Increases or decreases the input buffer capa city. RESTART PRINTER? PARALLEL When using the parallel interface Subsetting Description H[...]

3 - 18 CONTROL PANEL REPRINT Display Shows Description COPIES = 1 Appears when the printer has repr int data but no PROOF, PUBLIC or SECURE data in the m emory. LAST JOB COPIES = 1 Appears when the printer has reprint data a nd PROOF, PUBLIC or SECURE data in the memo ry. PROOF FILE XXX (User name), XXX (Job name), COPIES = 1 Appears when the print[...]

CONTROL PANEL 3 - 19 Set date and time Press the + or - button until the SETUP me nu appears (and to display each setting shown below). Press the Set button, and then press the + or - button until DATE & TIME app ears. Press the Set button, and then press the + or - button until YEAR appears. a) Press the Set button. b) Press the + button until[...]

3 - 20 CONTROL PANEL Set IP address Press the + or - button until the NETWORK menu appears (and to display each setting shown below). Press the Set button. Press the Set button. Press the + button. Press the Set button. The last digit in the first part of the nu mber is blinking. Press the + or - button to increase or decrea se the number. Press th[...]

CONTROL PANEL 3 - 21 About emulation modes This printer has the following emulation modes: HP LaserJet mode The HP LaserJet mode (or HP mod e) is the emulation mode in which this printer supports the PCL 5C and PCL 6 language of the He wlett-Packard LaserJet la se r printer. Many software applications support this type of laser printer. Using this [...]

3 - 22 CONTROL PANEL List of fa ctory settings Tab le 1 shows t he factor y se ttin gs. Network factory default set ting If you wi sh to r eset the p rint serve r back to i ts default factory setti ngs (resettin g all i nformati on such as the pas s w ord an d IP ad dr ess inf or matio n), ple as e fol low the se ste ps : 1 Tur n of f th e pr i nt [...]

CONTROL PANEL 3 - 23 T able 1: List of factory settings MODE MENU Factory Settin g PAPER SOURCE =AUTO MANUAL FEED =OFF DUPLEX =OFF QUALITY HRC =MEDIUM TONER SAVE =OFF SETUP LANGUAGE =ENGLISH POWER SAVE TIME =30MIN AUTO CONTINUE =OFF LOCK PANEL =OFF REPRINT =ON PAGE PROTECTION =AUTO EMULATION =AUTO(EPSON) KEEP PCL =OFF RAMDISK SIZE =#MB TIME STYLE =[...]

3 - 24 CONTROL PANEL PRINT MENU EPSON FX-850 FO NT NO.=59 FONT PITCH/POINT=10.00/12.00 SYMBOL/CHARACTER SET=US ASC IF AUTO LF=OFF AUTO MASK=OFF LEFT MARGIN =#### RIGHT MARGIN=#### TOP MARGI N=#### BOTTOM MARGI N =# ## # LINES=#### IBM PROPRINTER FONT NO.= 59 FONT PITCH/POINT=10.00/12.00 SYMBOL/CHARACTER SET=PC8 AUTO LF=OFF AUTO CR=OFF LEFT MARGIN =[...]

CONTROL PANEL 3 - 25 NETWORK TCP/IP TCP/IP ENABLE=ON IP ADDRESS=169.254.###.### SUBNET MASK=255.255. 0.0 GATEWAY=0.0.0.0 IP BOOT TRIES=3 IP METHOD=AUTO APIPA=ON NETWARE NETWARE ENABLE=ON NET FRAME=AUTO APPLETALK =ON NETBEUI =ON DLC/LLC =ON NETBIOS/IP =ON ENET =AUTO INTERFACE SELECT =AUTO AUTO IF TIME =5 INPUT BUFFER =LEVEL 3 PARALLEL HIGH SPEED=ON [...]

3 - 26 CONTROL PANEL Reprint setting If you want to reprint a do cument that has just been p rinted, you can reprint it by using the control panel button. Also, if you have created a documen t that you wish to share with colleagues, simply spool the document to a non-secure area of the print er. This document can then be reprinted by anyone wh o is[...]

CONTROL PANEL 3 - 27 Reprinting the last job You can reprint the data from the last print job without sending it from the computer again. Reprint the last job three times 1 Turn the REPRINT setting ON by using the control panel buttons to go to the SETUP menu. ■ If you want to cancel reprinting, press the Job Cancel button. ■ If the printer doe[...]

3 - 28 CONTROL PANEL Printing PROOF data You can use this setting to reprint PROOF dat a that h as just be en printe d and ha s no security settin gs. Documents that are placed in the PROOF area are avai lable to anyone . You might use this setting for a document that will be moved to a public folder at a later date. When the area to spo ol data is[...]

CONTROL PANEL 3 - 29 Printing SECURE data SECURE documents are protected by a password and only those people who know the password will be able to print the document. The printer will not print the document when you send it for printing. To print the document you must use the control panel of the printer (with the password) or connect to the printe[...]

3 - 30 CONTROL PANEL How to print SECURE data Press the + or - button until the REPRINT menu appe ars (and to display each setting shown below). Press the + or - button. Press the Set button. Press the + or - to select the user na me. Press the Set button to set the use r name. Press the + or - to select the job. Press the Set button to set the job[...]

CONTROL PANEL 3 - 31 When there is no reprint data in memory If the printer does not have reprint data in the memory and you press the Set button when the printer is in the REPRINT menu, the LCD shows NO DATA STORED . To delete the job Using the control panel button, select the DELETE STORAGE submenu under the SETUP menu. Select the user name and t[...]

4 - 1 OPTIONS 4 Optional accessories and supplies This printer has the following o ption al accesso ries. You can increase the capabilit ies of the printer with these items. Lower tray unit (LT-27CL) See Lower tray unit (LT-27CL) on page 4-2. Legal tray (LT-27LG) See Legal tray (LT-27LG) on page 4-5. Duplex unit (DX-2700) See Duplex unit (DX-2700) [...]

OPTIONS 4 - 2 Lower tray unit (LT-27CL) The lower tray unit (Tray 2 ) is an optio nal device tha t can hold up to 530 sheets of extra paper (75 g/m 2 or 20 lb). You can p ut Letter, A4, B5 (JIS and ISO) or Executive size (176x250 to 215.9x2 97mm) paper in this tray. If you want to buy the optional lower tray unit, call the dealer yo u bought the pr[...]

4 - 3 OPTIONS 3 Remove the paper tray from the lower tray unit. Figure 4-2 4 Remove the protective parts and th en put t he paper tray back in the lower tray unit. Figure 4-3 5 Check the two alignment pins on th e lower tray un it. Use two people to lift the printer and place it on top of the lower tray unit. Make sure you use the handh olds at the[...]

OPTIONS 4 - 4 6 Fit the two stopper fittings on the right and left hand sides of the lo wer tray unit. Figure 4-5 7 Cover the gap on the right hand sid e with the right-hand side cover by first inserting the hoo k at the back. Cover the gap on the le ft hand side with the left-h and side cover by first inserting the hook at the back. Close both of [...]

4 - 5 OPTIONS Legal tray (LT-27LG) If you wish to print on L egal size paper, you must use the Legal tray. However, since it is not restricted to Legal size paper, you can choose to load Le tter, A4, B5 (JIS/ISO), Executive, A5 or envelopes in this tray. If you want to buy the optional legal tray , call the dealer you bought the print er from. How [...]

OPTIONS 4 - 6 3 Squeeze the snap lock on the end of the front paper guide. Slide the front paper guide to the position for the size of paper you are using. Release the snap lock. Squeeze and slide the left hand side paper guide to the paper size you are using, and release it. Figure 4-10 4 Put the paper in the tray with the recommended print side f[...]

4 - 7 OPTIONS Duplex unit (DX-2700) The duplex unit is an optional device that allows you to print on both sides of a piece of paper. You can print on Letter, A4, B5 (JIS/ISO), Executive, A5 and L egal size paper. When it is installed, you can select either duplex printing or simplex printing on the control panel or with a software command. See PAP[...]

OPTIONS 4 - 8 4 Use the handholds of the duplex unit to lift it up. Figure 4-15 5 Insert the bottom of the duplex unit into the grooves in the prin ter, and then insert both the hooks of the duplex unit to the holes of th e printer. Figure 4-16 6 Open the duplex back cover and duplex inside unit. Figure 4-17[...]

4 - 9 OPTIONS 7 Pull out the 2 green sleeves coverin g the screws as far as they will come. Turn the green sleeves to tighten the screws of the dup lex unit to the printer. Once the screws are fully tight, push th e green sleeves back in. Figure 4-18 8 Put the hook on the le ft hand side of the duplex unit into the hole of the prin ter. Secure the [...]

OPTIONS 4 - 10 Guidelines for printing on both sides of the paper Paper orientation for printing on both sides of the paper The printer prints the second page first. If you print 10 pages on 5 sheets of paper, it will print page 2 followed by page 1 on the first sheet of paper. It will print page 4 followed by p age 3 on the second she et of paper.[...]

4 - 11 OPTIONS CompactFlash TM card This printer has a slot for an optional Compa ctFlash TM card. If you install an optional CompactFlash TM card, you can save macros, the print log, and fonts on it. You can also select your print job and reprint it through the netwo rk. You can install the following types of CompactFlash TM memory cards: SanDisk [...]

OPTIONS 4 - 12 Inserting the CompactFlash TM card Follow these steps to insert or remove a card: 1 Turn off the printer power switch, an d then unplug the printer. Disconnect the inte rface cable from the printer. 2 Insert the CompactFlash TM card into the slot with the label facing to the left, press the card firmly into the slot. Figure 4-21[...]

4 - 13 OPTIONS SO-DIMM We recommend that you exp and the printer me mory to avoid any MEMORY FULL errors. The HL-2700CN printer has 64 MB of standard memory and a slot fo r optio nal ad ditional memory. Th e memory can be expanded up to a total of 576 MB by installing a commercially available SO-DIMM (Dual In-line Memory Module). The printer uses m[...]

OPTIONS 4 - 14 Installing additional memory 1 Turn off the printer power switch, an d then unplug the printer. Disconnect the inte rface cable from the printer. Caution Make sure you turn the printer OFF before you install or remove the SO-DIMM. Installing optional accessories without turning off the printe r could result in electric shock hazard. [...]

4 - 15 OPTIONS 6 Put the main controller board back into the printer by sliding it into the guide rails. Figure 4-24 7 Put the metal plate back on and secure the metal plate with the two screws. 8 Reconnect the interface cable (printer cable ) to y our computer. Plug the printer back in, and then turn on the printer power switch. To check that you [...]

OPTIONS 4 - 16 Optional fonts package Optional fonts package (BS-3000) The optional fonts package (BS-3000) is the CD-ROM you need for installing the 136 PS3 Agfa and TrueType fonts. Optional barcode font s package (BT-1000) The optional barcode fonts package (BT-1000) is t he CD-ROM yo u need for installing the barcode fonts. Selecting the optiona[...]

4 - 17 OPTIONS Figure 4-25 6 Press + or - on the control pa nel to select PRINT MENU . 7 Press Set to proceed to the next menu level, and then press + or - to select HP LASERJET, EPSON FX-850, or IBM PROPRINTER. 8 Press the Set button to select the emulation for the font s you want to select HP LASERJET, EPSON FX-850, or IBM PROPRINTER. 9 Press + o[...]

ROUTINE MAINTENANCE 5 - 1 5 Replacing the consumable items You will need to replace the foll owing con sumable items regularly. When the time comes to replace consumable items, the following messages will appear on t he LCD panel. The printer will stop printing wh en the following maintenance messages appear on the LCD panel. The following are main[...]

5 - 2 ROUTINE MAINTENANCE The following are maintenance messages that ap pear alternatively with the READY message on the upper row of the LCD when the printer is in the R EADY state. These messages advise you that you will need to replace each of the consumable items as so on as possible, since the consumable item’s end of life has been reached.[...]

ROUTINE MAINTENANCE 5 - 3 ■ Discard the used consumable item according to local regulations, keeping it separate from domestic waste. If you have questions, call your loca l waste disposal office. Be sure to re-seal the consumable item tightly so that the material inside does no t spill. ■ We recommend placing used con sumable items on a piece [...]

5 - 4 ROUTINE MAINTENANCE Toner cartridges A new toner cartridge contains enough toner to print up to 10,000 pages for Black and up to 6,600 pages for Cyan, Magenta and Yellow A4 or Letter-size single-sided pages at about 5% coverage. Toner nearly empty message Check printed pages, pa ge counter, and display messages regularly. If the  indicator[...]

ROUTINE MAINTENANCE 5 - 5 Replacing the toner cartridges To replace the toner cartr idge, follow these steps: 1 Open the front cover of the printer. Figure 5-1 2 Pull out the used toner cartridge. 3 Take the new toner cartridg e out of the box. Do not put the toner cartridge into a fire. I t could explode. ■ Brother strongly recommends that you d[...]

5 - 6 ROUTINE MAINTENANCE 4 Hold the cartridge level with both hands and gently rock it from side to side three to four times to spread the toner evenly inside the cartridge. Remove the tape labeled REMOVE and the orange protective cover from the new toner cartridge. Figure 5-2 Figure 5-3 5 Put in the new toner cartridge b y positioning it in the g[...]

ROUTINE MAINTENANCE 5 - 7 ■ Slide the toner cartridges into the printer gently . Do not try to lock them into the printer by pushing them. They must stay loose ly in the guid e rails so they will be properly positioned when the front cover is closed. ■ If you use consumable items other than genuine Brother supplies or if you use refilled tone r[...]

5 - 8 ROUTINE MAINTENANCE Waste toner pack After you have printed ap proximately 12,000 images at 5% coverage, you must change the waste toner pack. Waste toner pack full message When the waste toner pa ck is full, the following message appears on the LCD and the printer will st op printing. When you see this me ssage, y ou must replace the waste t[...]

ROUTINE MAINTENANCE 5 - 9 Replacing the waste toner pack 1 Open the front cover of the printer. Figure 5-5 2 Remove the waste toner pack from the holder at the lower right ha nd side of the printer. Be careful not to spill the toner. Figure 5-6 3 Take the cap off the new wast toner pack, and put the cap on the used waste toner p ack. Figure 5-7 4 P[...]

5 - 10 ROUTINE MAINTENANCE OPC belt cartridge Replace OPC belt cartridge message When the OPC belt ca rtridge runs out, the following messa ge appears on the LCD. When you see th is message, you must replace the OPC belt cartrid ge: Replacing the OPC belt cartridge 1 Turn off the printer power switch. 2 Open the top cover of the printer. Figure 5-8[...]

ROUTINE MAINTENANCE 5 - 11 4 Remove the OPC belt cartridge from the printer. Figure 5-10 5 Remove the tension release pins from both sides of the new OPC belt cartridge. Figure 5-11 6 Remove the protective shee t from the new OPC belt cartridge. Do not touch the green part o f the OPC belt cartridge. Figure 5-12[...]

5 - 12 ROUTINE MAINTENANCE 7 Put the new OPC belt cartridge into the prin ter guides with the flat side facing you. Figure 5-13 8 To lock the cartridge into the printer, push the belt cartridge lock levers that are on both sides of the OPC belt cartridge outwards. 9 Close the top cover. 10 Turn the printer power switch back on. 11 Press any of the [...]

ROUTINE MAINTENANCE 5 - 13 Fusing unit Replace fusing unit message When the following message appears on the LCD panel, you must replace the fusing unit. The fusing unit and the pa rts around it are hot! B e s u r e t o w a i t u n t i l th e fusing unit has cooled down sufficiently before replacing the fusing unit. If you touch the hot parts, you [...]

5 - 14 ROUTINE MAINTENANCE Replacing the fusing unit 1 Turn off the printer power switch. To avoid injury, wait until the printer has cooled down sufficiently before you replace the fusing unit. 2 Open the back cover of the printer. Figure 5-14 3 To release the fusing unit from the printer, release t he lock levers that are on both sides of the fus[...]

ROUTINE MAINTENANCE 5 - 15 5 Put the new fusing unit into the p rinter. Be sure to insert the fusing unit completely into the printer. Figure 5-17 6 Secure the fusing unit with the two lock levers that are on both sides of the fusing unit. Figure 5-18 7 Move the fusing unit pressure relea se levers to the Set position. Figure 5-19 8 Close the back [...]

5 - 16 ROUTINE MAINTENANCE 120K kit 120K kit When you see the following message on the LCD, you must replace the items in the 120K kit, which are the transfer belt cleaner, transfer roller, paper p ick-up roller, separator pad and transfer belt. ■ We recommend that you call your service prov ider when you see the following message on the LCD pane[...]

ROUTINE MAINTENANCE 5 - 17 Replacing the 120K kit 1 Replacing the transfer belt cleaner 1) Turn off the printer power switch. 2) Open the top cover o f the printer. Figure 5-20 3) Remove the transfer belt cover. Figure 5-21 4) Remove the transfer belt cleaner by gra sping the handle and lift it up. Figure 5-22 Both ends of the transfer belt cleaner[...]

5 - 18 ROUTINE MAINTENANCE 5) Clean the area where the new tran sfer belt clean er is to be installed with a dry cotton cloth. Figure 5-23 6) Put the new transfer belt cleaner into the printe r by gently placing the brass bearings into the guides, and then pushing the ha ndle down until the bearings click into place. Make sure the transfer belt cle[...]

ROUTINE MAINTENANCE 5 - 19 2 Replacing the transfer roller 1) Turn off the printer power switch. 2) Open the back cover of the printer. Figure 5-25 3) Release the transfer roller lock levers on the right and left-hand sides, and then lift the levers to release the transfer roller. Figure 5-26 4) Take out the transfer roller by gently pulling the ri[...]

5 - 20 ROUTINE MAINTENANCE 5) Put in the new transfer roller by holding the lo ck levers of the transfer roller an d adjusting the angle of the transfer roller lever shafts (both sides) to match the transfer unit grooves. Put the transfer roller onto the sh afts and place the roller onto the springs as shown below: Figure 5-28 6) Push the lock leve[...]

ROUTINE MAINTENANCE 5 - 21 Cleaning Clean the outside and insid e of the printer regularly with a dry soft cloth. When you replace the toner cartridge, make sure you clean the inside of the printer. If prin ted pages are stained with toner, clean the inside of the printer with a dry soft cloth. We recommend cleaning the following parts of the print[...]

5 - 22 ROUTINE MAINTENANCE Cleaning the outside of the printer Clean the outside of the printer as follows: 1 Turn off the printer power switch and unplug the printer. 2 Take the paper tray out of the printer. 3 Wipe the outside of the printe r with a soft cloth to remove dust. Dip the cloth in water and wring it out thoroughly for cleaning. Figure[...]

ROUTINE MAINTENANCE 5 - 23 Cleaning the inside of the printer Clean the printer interior a s follows: 1 Turn off the printer power switch and unplug the printer. 2 Open the back cover of the printer. Figure 5-33 3 Clean the registration roller and the paper p ick-up rolle r with a dry soft cloth to prevent paper jams. When you clean the inside of t[...]

5 - 24 ROUTINE MAINTENANCE 4 Clean the transfer roller unit and the transfer roller guide with a dry soft cloth to prevent paper jams. Figure 5-38 5 Clean the exit roller. This will help to prevent pa per jams at the paper exit and dirt from appearing on your printouts. Figure 5-39 6 Close the back cover. ■ Be careful you do not break th e actuat[...]

ROUTINE MAINTENANCE 5 - 25 7 Open the top cover. Figure 5-40 8 To release the lock, push the green belt cartridge lock levers tha t are on both sides inwards. Figure 5-41 9 Remove the OPC belt cartridge from the printer. Figure 5-42 ■ Do not touch the OPC belt surface with your ba re hands or gloves. ■ If the belt is exposed for more than two m[...]

5 - 26 ROUTINE MAINTENANCE 10 Clean the OPC belt cartridge and the OPC be lt cartridge case with a dry cotton cloth. Figure 5-43 11 Release the lock levers to remove the c harging roller from the OPC belt ca rtridge. 12 Clean the area where the charging roller is to be installed with a cotton cloth. Figure 5-46 13 Clean the surface of the charging [...]

ROUTINE MAINTENANCE 5 - 27 16 Open the front cover of the printer. Figure 5-48 17 Take all the toner cartr idges out of the printer. 18 Clean the surface of the laser unit with a cotton cloth. Figure 5-49 19 Open the dust proof glass cover. Figure 5-50[...]

5 - 28 ROUTINE MAINTENANCE 20 Clean the surface of the dust proof glass with a dry cotton swab. Figure 5-51 21 Close the dust proof glass cover. 22 Put all the toner cartridge s and the OPC belt cartridge back in the printer. 23 Close the front cover and the top cover. 24 Plug the printer into the AC power outlet /socket, and then turn the printer [...]

ROUTINE MAINTENANCE 5 - 29 Shipping the printer ■ Once your printer has been set-up and use d, we do not recommend that it be moved or shipped unless absolutely necessary. ■ Color laser printers are complex prin ting devices. Moving the printer or shipping it without properly removing the installed supplies can result in SEVERE damage t o the p[...]

6 - 1 TROUBLESHOOTING 6 LCD messages If any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the resulting message on the LCD to alert you. Ta ke the appropriate action, referring to the following tables. If you cannot clear the problem, call the dealer you bou ght the printer from or Brother Customer Se[...]

TROUBLESHOOT ING 6 - 2 NO TRAY 1/2 The indica ted paper tray was no t detected,install it, or make sure it is inserte d properly. SIZE ERROR T2 Specify the correct paper size for the indicated tray. SIZE ERROR DX Can only Duplex on specif ied sizes. Che ck the printer driver settings and the paper size in the paper tray. STACKER FULL Remove th e pa[...]

6 - 3 TROUBLESHOOTING Maintenance messages Error Message Meaning Action     K C M Y When the  mark blinks (  ), the indicated color to ner is nearly empty. K: Black, C: Cyan, M: Magenta, Y: Yellow. Whe n th e toner becomes emp ty, the  indicator disappe ars completely. Be ready to repla ce the toner cartridges when the toner is[...]

TROUBLESHOOT ING 6 - 4 Call service messages When any of the following messa ges appear on the LCD, turn off the printer. Wait a few seconds, and then turn the printer on again. If this does not clear the problem, call your dealer or Brother Customer Service. Tell them the message number for quick tr oubleshooting. Call Service Message Meaning Acti[...]

6 - 5 TROUBLESHOOTING ERROR H66 SERVICE CALL NVRAM write error Turn off the prin ter. Wait a few seconds, and then turn it on again . ERROR H67 SERVICE CALL NVRAM read error Turn off the printer. Wait a few seconds, and then turn it on again . ERROR H68 SERVICE CALL NVRAM bus er ror Turn off t he printer. Wait a few seco nds, and then turn it on ag[...]

TROUBLESHOOT ING 6 - 6 ERROR EF0 WARNING Cooling fan error Turn off the printer. Wait a fe w seconds, and then turn it on again . ERROR EF3 WARNING Laser fan erro r Turn off the print er. Wait a few seconds, and then turn it on again . ERROR EF4 WARNING Fuser fan error Turn off the printer . Wait a few seconds, and then turn it on again . ERROR EF5[...]

6 - 7 TR O U BLE S H O O T ING Paper jams and how to clear them If paper jams inside the printer, the printer will stop. One of the following LCD messages will appear to tell you where to find the jammed paper. Figure 6-1 Paper may jam in the paper tray, inside the printer, at the back cover, or where the paper comes out of the printer. Check where[...]

TROUBLESHOOTING 6 - 8 JAM A1 / JAM A2 (paper jam in the paper tray) If there is a paper jam in the paper tray, follow these steps: 1 Pull out the paper tray. 2 Take out the jammed paper. Figure 6-2 3 Put the paper tray back in the printer . 4 Open the back cover. If there is any jammed pape r where the paper comes out, remove it. 5 Close the back c[...]

6 - 9 T R OUBLESHO O TING JAM B (paper jam at the entra nce to the fusing roller) If there is a paper jam at th e entra nce to th e fusing roller, fo llow the same ste ps to remove the jammed paper as for JAM C (paper jam where the pa per comes out of the printer) . Otherwise, follow the steps below: 1 Open the back cover. 2 Remove the jammed paper[...]

T R OUBLESHO O T I NG 6 - 10 If the paper is caught in the fusing roller, fo llow the steps below: 4 Open the back cover. Figure 6-5 5 Release the fusing unit pressure release levers on b oth sides. Figure 6-6 6 Remove the jammed paper at the back of the p rinter by holding it with both hands and pulling it slowly toward you. Figure 6-7 7 Lock the [...]

6 - 11 T R OUBLESHO O TING JAM C (paper jam where the pa per comes out of the printer) If paper has passed behind the back cover an d there is a paper jam where the pa per comes out, follow the steps below: 1 Open the back cover and release the fusing u nit pressure release levers. Figure 6-8 2 Remove the jammed paper by pulling it out slowly. Figu[...]

T R OUBLESHO O T I NG 6 - 12 3 Reset the fusing unit pressure release levers. Figure 6-10 4 Close the back cover. Figure 6-11[...]

6 - 13 T R OUBLESHO O TING JAM D (paper jam in the lo wer part of the duplex unit) If there is a paper jam in the lower part of the duplex unit, follow these steps: 1 Open the duplex back cover. Figure 6-12 2 Remove the jammed paper by pulling it out slowly. Figure 6-13 3 Close the duplex back cover. JAM D[...]

TROUBLESHOOTING 6 - 14 JAM E (paper jam in the upp er part of the duplex unit) If there is a paper jam in the upper part of the duplex unit, follow these steps: 1 Open the duplex back cover. Figure 6-14 2 Open the duplex inside unit. Figure 6-15 JAM E[...]

6 - 15 TROUBLESHOOTI NG 3 If t he p aper is ca ught in th e lowe r ex it of the dup lex unit, remov e the jam med p aper by p ulling it out slowly. Figure 6-1 6 4 If th e jamme d pape r i s at th e uppe r e xit of the du plex u nit, r emove i t by rota t in g the gree n p inch r oller dow n war ds to feed th e pape r out throug h the ex it o f the [...]

T R OUBLESHO O T I NG 6 - 16 Improving the print quality If you are having problems with print qu alit y, please do a test print first (press the Set button 3 times). If the problem appears on the p rintout, then match it to one of the examples below and follow the recommendation. If the prob lem does not appea r on the test print, please ch eck dr[...]

6 - 17 T R OUBLESHO O TING Black streak s or bands down the page 1) I den tify the missing color and rep lace that toner cart r idge. 2) Replace th e OPC belt cartridge. Black (colored) lines acro ss the page Identify the missing color and replace that to ner cartridge. White spots or hollow print 1) Change the pap er to fr eshly unp acked p aper, [...]

T R OUBLESHO O T I NG 6 - 18 Toner scatter or toner stain 1) Identify the color cau sing the p roblem and replace t hat to ner cart ridge . 2) Replace th e OPC belt cartridge. The color of your pr int ou ts ar e no t what you expe cted 1) Do a test print from the control panel. 2) Check that the to ner cartridges are installed pro perly. 3) Check t[...]

6 - 19 T R OUBLESHO O TING If the same problem occurs again, call your dealer or Brother Customer Service. Wrinkle 1) Change to a recommended type of pa per, and then check tha t the problem is solved. 2) Check that the back cover is closed properly. 3) Check that the transfer roller is installed properly. 4) Check that the fu sing unit is installe[...]

T R OUBLESHO O T I NG 6 - 20 Q & A You may occasionally encounter a difficulty with yo ur HL-2700CN printer. This section contains frequently asked questions an d the answers. Fi nd your question below, and then follow the recommended steps. You can correct most problems yo urself. Setting up the printer hardware Question Recommendation The pri[...]

6 - 21 T R OUBLESHO O TING Setting up the printer Question Recommendation I cannot print from my application software. ■ Make sure that the su pplied Windows ® print er driver is installed pr operly and selected in your ap plication software. I cannot print the entire page. ■ Che ck that the size of paper in t he feeder is the same as the pap [...]

T R OUBLESHO O T I NG 6 - 22 Paper handling Question Recommendation The printer does not feed paper. ■ Check to see if the Alar m LED is on. I f so, the paper tray may be out of paper or not proper ly inserted. If it is empt y, put a new stack of paper in the paper tray. ■ If there is paper in th e paper tray, make sure that it is str aight. If[...]

6 - 23 T R OUBLESHO O TING Printing Question Recommendation The printer prin ts unexpectedly or it prints incorrect characte rs. ■ Cancel the pr int job f rom your comp uter . The n, turn t he p rin te r off a nd on , o r reset the printer and try your print job again. ■ Make sure your applicatio n software is properly set up to use this prin t[...]

A - 1 APPENDIX A Printer specifications Printing Appendix Print method Electrophotograp hy by semiconductor laser beam scanning Laser Wavele ngth 780 nm Output 5 mW max. Resolution 600 dpi class 600 dpi class with CAPT 600 x 600 dpi 600 x 600 dpi with CAPT (The reso lution can be enhanced to 2400 dpi class by using CAPT (Color Advanced Photoscale T[...]

A - 2 APPENDIX Feat ures CP U MIPS TMPR 4 9 55 ( 3 00 MHz) Emulation Automatic emulation selection PCL5C a nd PCL 6 BR -Sc ript 3 HP-GL EPSO N FX8 50 IB M P rop rin ter X L Interface Automatic interface selection am ong I EEE 12 84 Par a ll el, 1 0/ 100B ASE-T X Ether n e t, Hi-Speed USB 2.0 Network conectivity I n terface 10/100 Base TX Ethemet (A[...]

A - 3 APPENDIX Electrical and mechanical Power Source U.S.A. and Ca nada AC 120 V, 50/60 Hz Europe and Aust ralia AC 220 to 240 V, 50/60 Hz Power cons umption Printing (A verage) 670 W or le ss Stand-by 200 W or less Stand-by in sleep mode 35 W or less Noise Printing LWAd = 6. 6 bels or less Stand-by LWAd = 5.4 bels or less Temperature Operating 10[...]

APPENDIX A - 4 Paper specifications Paper handling Media specifications Paper input St an dard paper tray (Tra y 1) Up to 250 sheets of 75 g/m 2 (20 lb) Optional lower tr ay (Tr ay 2) Up to 530 sheets of 75 g/m 2 (20 l b) Optional legal tr ay (Tray 1) Up to 250 sheets of 75 g/m 2 (20 lb) Paper output Face-down print deliver y Up t o 250 sheet s of [...]

1 - 1 INDEX - button ............................................. ...... 3-2 , 3-3 Symbols + button ............................................ ...... 3-2 , 3-3 Numerics 120K kit .................................. ..................... 5-16 A Accessories and supplies ............................ 1-vi Accessories tab ...................... .......[...]

1 - 2 PCL printer driver ............................. ............. 2-2 Power save mode ....................................... .. 1-7 PRINT MENU menu .................................... 3-13 Print quality ............................ ....................... 2-4 Printer driver .................................2-1 , 2-2 , 2-10 Printer status messa[...]