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Brother Internet Fax manual

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Table of contents for the manual

  • Page 1

    NC9100h_FM6.0 Internet FAX User’s Guide Version 0 The Brother Solutions Center ( http:// solutions.b rother.com ) is your one stop resource for all your machine needs. Down load the latest drivers and utilities for your Brother machine, read the FAQs a nd trouble s hoo ting tips or learn about special printing solutions in the 'Solutio n s&a[...]

  • Page 2

    i NC9100h_FM6.0 Table of Contents 1 Control Panel Se tup ............... ................ ................ .............. 1-1 LAN Main Set up Menu ................. ................ ................ .... 1-1 Setup TCP/IP ................ ................ ................ .............. 1-2 Setup Interne t ............... ................ ..........[...]

  • Page 3

    1 - 1 CONTROL PANEL SETUP 1 NC9100h_FM6.0 1 Control Panel Setup LAN Main Setup Menu You can use the Internet FAX fea ture after downloading the software, to use this function, you must set up your machine u sing the control panel LAN menu. The LAN menu selections allow you to setup the Brother machine for your network and Internet Fa x configuratio[...]

  • Page 4

    CONTROL PANEL SETUP 1 - 2 NC9100h_FM6.0 Setup TCP/IP This menu has nine sections: Boot Method , IP Ad dress , Subnet Mask , Gateway , Host Name , WINS Confi g , WINS Server , DNS Server and APIPA . BOOT Method 1 Press Menu/Set , 5 , 1 , 1 for MFC-3340CN/MFC-5840 CN . ( 4 , 1 , 1 for FAX-1940CN/MFC-5440CN ) 2 Press ▲ or ▼ to select Auto , Static[...]

  • Page 5

    1 - 3 CONTROL PANEL SETUP NC9100h_FM6.0 RARP mode Brother Print / Fax server IP address can be config ured using the Reverse ARP (RARP) facility on your host computer. This is done by editing the /etc/ethers file (if this file does not exist, you can create it) with an entry similar to the following: 00:80:77:31:01:07 BRN_310107 Where the first ent[...]

  • Page 6

    CONTROL PANEL SETUP 1 - 4 NC9100h_FM6.0 In order to enable BOOTP, simply use an editor to delete the “#” (if there is no “#”, then BOOTP is alread y enabled). Then edit the BOOTP configuration file (usually /etc/bootptab) and enter the na me, network type (1 for Eth ernet), Etherne t address an d the IP address, subnet mask and gateway of t[...]

  • Page 7

    1 - 5 CONTROL PANEL SETUP NC9100h_FM6.0 IP Address This field displays the current IP address of the machine. If you have selected a BOOT Method of Static, enter the IP a ddress that you wish to assign to the machine (c heck with your network manager for the IP address to use). If you have selected a method other than Static, the machine will attem[...]

  • Page 8

    CONTROL PANEL SETUP 1 - 6 NC9100h_FM6.0 Gateway This field displays the current gat eway or router address used by the machine. If you are not using DHCP or BOOTP to obtain the gateway or router address, enter the address you wish to assign. If you do not have a gateway or router, leave th is field blank. Check with your network manager if you are [...]

  • Page 9

    1 - 7 CONTROL PANEL SETUP NC9100h_FM6.0 2 Press ▲ or ▼ to select Auto or Static . 3 Press Menu/Set . 4 Press Stop/Exit . Auto Automatically uses a DHCP request to determine the IP addresses for the primary and secondary WINS servers. You must set the BOOT Method to Auto for this feature to work. Static Uses a specified IP address for the primar[...]

  • Page 10

    CONTROL PANEL SETUP 1 - 8 NC9100h_FM6.0 DNS Server 1 Press Menu/Set , 5 , 1 , 8 for MFC-3340CN/MFC-5840 CN . ( 4 , 1 , 8 for FAX-1940CN/MFC-5440CN ) 2 Press ▲ or ▼ to select Primary or Secondary . 3 Press Menu/Set . 4 Enter the DNS Server address. 5 Press Menu/Set . 6 Press Stop/Exit . Primary DNS Server IP Address This field specifies the IP a[...]

  • Page 11

    1 - 9 CONTROL PANEL SETUP NC9100h_FM6.0 Setup Internet This menu has five selections: Mail Address , SMTP Server , POP3 Server , Mailbox Name and Mailbox Pwd . E-Mail Address This field specifies the E-mail address of the device. For example: “brotherMFC@ yourdomainname .com”. 1 Press Menu/Set , 5 , 2 , 1 for MFC-3340CN/MFC-5840CN . ( 4 , 2 , 1[...]

  • Page 12

    CONTROL PANEL SETUP 1 - 10 NC9100h_FM6.0 1 Press Menu/Set , 5 , 2 , 3 for MFC-3340CN/MFC-5840 CN . ( 4 , 2 , 3 for FAX-1940CN/MFC-5440CN ) 2 Press ▲ or ▼ to select Name or IP Address . 3 Enter the host name or IP addre ss for POP3 Server. (See Entering text on page 1-11 .) 4 Press Menu/Set . 5 Press Stop/Exit . Mailbox Name 1 Press Menu/Set , 5[...]

  • Page 13

    1 - 11 CONTROL PANEL SETUP NC9100h_FM6.0 Entering text You can access the character you want by pressing the appropriate number key repeatedly. To change the mode betwee n upper case and lower case for entering the E-mail / I-Fax address press Shift ( FAX-1940CN/MFC- 3340CN ) or Search/Speed Dial ( MFC-5440CN/MFC-58 40CN ) and 3 . Making correction[...]

  • Page 14

    CONTROL PANEL SETUP 1 - 12 NC9100h_FM6.0 Repeating letters: If you need to enter a cha racter assigned to the same key a s the previous character, press move the cursor to the right. As you enter the E-mail address, it will appear character by ch aracter on the LCD panel. If you specify more than 16 characte rs, the LCD panel will scroll the name t[...]

  • Page 15

    1 - 13 CONTROL PANEL SETUP NC9100h_FM6.0 Setup Mail RX (Receive) This menu has five selections: Auto Polling , Poll Frequen cy , Header , Del Error Mail and Notification . Auto Polling When set to On the machine automa tically will check the POP3 server for new messages (default is On ). “ No Mail ” will be displayed if there are no E-mail mess[...]

  • Page 16

    CONTROL PANEL SETUP 1 - 14 NC9100h_FM6.0 Header This selection allows the contents of th e mail header to be printed when the received message is printe d ( Subject+From+To or All or None ). The default is None, the text mail is not printed at all. 1 Press Menu/Set , 5 , 3 , 3 for MFC-3340CN/MFC-5840 CN . ( 4 , 3 , 3 for FAX-1940CN/MFC-5440CN ) 2 P[...]

  • Page 17

    1 - 15 CONTROL PANEL SETUP NC9100h_FM6.0 3 Press Menu/Set . 4 Press Stop/Exit .[...]

  • Page 18

    CONTROL PANEL SETUP 1 - 16 NC9100h_FM6.0 Setup Mail TX (Transmit) This menu has three selections: Sender Subject , Si ze Limit and Notification . Sender Subject This field displa ys the subject that is at tached to the Internet Fax data being sent from the Brother machine to a PC (default is “ Internet Fax Job ”). 1 Press Menu/Set , 5 , 4 , 1 f[...]

  • Page 19

    1 - 17 CONTROL PANEL SETUP NC9100h_FM6.0 Notification Notification feature when switched to On sends two f ields of data in addition to the image data which requests a notification from the receiving station for successful reception. The receiving I-Fax st ation must support the MDN standard in order to be able to understand the request and consequ[...]

  • Page 20

    CONTROL PANEL SETUP 1 - 18 NC9100h_FM6.0 Relay Domain You can register the Domain Names (Max.5 ) that are allowed to request a Relay Broadcast. 1 Press Menu/Set , 5 , 5 , 2 for MFC-3340CN/MFC-5840 CN . ( 4 , 5 , 2 for FAX-1940CN/MFC-5440CN ) 2 Press ▲ or ▼ to select the Relay Domain (01 - 05). 3 Press Menu/Set . 4 Enter the Relay Domain name fo[...]

  • Page 21

    1 - 19 CONTROL PANEL SETUP NC9100h_FM6.0 Setup Misc. Ethernet Ethernet link mode. Auto allows the print server to operate in 100BaseTX full or half duplex, or in 10Base T half duplex mode by auto negotiation. 100BaseTX Full Duplex (100B-FD) or Half Duplex (100B-HD) and 10BaseT Full Duplex (10B-FD) or Ha lf Duplex (10B-HD) fix the prin t server link[...]

  • Page 22

    CONTROL PANEL SETUP 1 - 20 NC9100h_FM6.0 Windows ® Time Zone Setting You can determine the time differen ce for you location by using the Time Zone setting in Windows ® . 1 Click on Start . 2 Select Settings / Control Panel . 3 Double click on Date/Time . 4 Select Time Zone . Verify your time zone setting fr om the pull-down menu (t his menu disp[...]

  • Page 23

    1 - 21 CONTROL PANEL SETUP NC9100h_FM6.0 Network Configuration List This feature prints a report listi ng all the current network Print / Fax Server Settings. 1 Press Menu/Set , 6 , 6 for MFC-3340CN/MFC-5840CN . Press Report , press ▲ or ▼ , select Network Config , press Menu/Set for FAX-1940CN/MFC-5440CN . 2 Press Black Start or Color Start . [...]

  • Page 24

    INTERNET FAX 2 - 1 2 NC9100h_FM6.0 2 Internet FAX Overview Internet Faxing (I-FAX) allows you to se nd and receive FAX documents using the Internet as the transport mechanism. Documents are transmitted in E-mail messages as atta ched TIFF-F or JPEG files. This means that PC's are also able to receive and send documents, providing that t he PC [...]

  • Page 25

    2 - 2 INTERNET FAX NC9100h_FM6.0 Getting Connected Before sending or receiving an I nternet Fax you must configure your Brother machine to communicate with your network and mail server. You must ensure the following: a correctly configured IP address for your machine, an E-mail address for your machine, the mail server(s) IP address, mailbox name a[...]

  • Page 26

    INTERNET FAX 2 - 3 NC9100h_FM6.0 Shift + Black Start or Color Start (For FAX-1940CN/MFC- 3340CN ) Search/Speed Dial + Black Start or Color Start (For MFC-5440CN/MFC-5840CN ) Used to receive E-mail from the POP3 server manually. Sending an Internet Fax Sending an Internet Fax is the same as sending a normal Fax only using the Internet inst ead of ph[...]

  • Page 27

    2 - 4 INTERNET FAX NC9100h_FM6.0 After the document is scanned, it is transmitted to th e Recipient Internet Fax Machine automaticall y via your SMTP server. You can cancel the send operation by pr essing the Stop/Exit button during scanning. After the transmission is finish ed, the machine will return to standby mode. Some E-mail servers do not al[...]

  • Page 28

    INTERNET FAX 2 - 5 NC9100h_FM6.0 To change the mode betwee n upper case and lower case, press Shift ( FAX-1940CN/MFC-3340CN ) or Search/Speed Dial ( MFC- 5440CN/MFC-5840CN ) and 3 . If you want to enter a b lank space, press twice. If you specify more than 16 characte rs, the LCD panel will scroll the name to the left character by character. You ca[...]

  • Page 29

    2 - 6 INTERNET FAX NC9100h_FM6.0 Using POP3 receiving the machine must poll the E-ma il server to receive the print jobs. This polling can occur at set intervals (for example, you can configure the mach ine to poll the E-mail server a t 10 minute intervals) or you can m anually poll the server by pressing the Shift ( FAX-1940CN/MFC-3340CN ) or Sear[...]

  • Page 30

    INTERNET FAX 2 - 7 NC9100h_FM6.0 If the PC to which you wish to send a document is not ru nning Windows ® 98/98SE/Me or Windows ® 2000 /XP operating system, please inform the PC's owner that software must be downloaded for documents in the TIFF-F or JPEG format to be viewed. You can use “ Microsoft ® Imaging” that is supplied with Windo[...]

  • Page 31

    2 - 8 INTERNET FAX NC9100h_FM6.0 Relay Broadcast can support the relay of a docume nt up to a maximum of 48 fax machines through conve ntional telephone lines. If you try to send a document to over 48 machines, the following error message will be printed: “Relay Error”. Relay Broadcast from a machine Your machine has an E-mail address of FAX@ b[...]

  • Page 32

    INTERNET FAX 2 - 9 NC9100h_FM6.0 After the trusted domain is set you can send the document from your machine [I.E. FAX@brother.com] by entering the E-mail ad dress of the machine [I.E. UKFAX@brother.co.uk] that will forward the document followed by the phone number of the fax th at will receive the document. The following is an example of how to en[...]

  • Page 33

    2 - 10 INTERNET FAX NC9100h_FM6.0 Setup Mail (TX) You can set the “Notification” option in the “Setup Mail TX” option to either On or Off. When switched to On an additiona l field of information is sent with the image data. This field is n amed “MDN”. MDN Mail Disposition Notification - This field requests the sta tus of the I- Fax / E-[...]

  • Page 34

    INTERNET FAX 2 - 11 NC9100h_FM6.0 Error mail If there is a mail delivery error while sending an Internet Fax, the mail server will send an error message ba ck to the machine and the error message will be printed. If there is an error while re ceiving a mail attachment, an e rror message will be printed (Example: ATTACHED FILE FORMAT NOT SUPPORTED.?[...]

  • Page 35

    3 - 1 CONFIGURING INTERNET PRINTING FOR WINDOWS ® 3 NC9100h_FM6.0 3 Configuring Internet Printing for Windows ® Internet Printing Installation Overview Our Brother Internet Print (BIP) software , for Windows ® 98/Me, allows a PC user at one location to send a print job to a Brother Printer at a remote location via th e Inte rnet. For examp le, a[...]

  • Page 36

    CONFIGURING INTERNET PRINTING FOR WINDOWS ® 3 - 2 NC9100h_FM6.0 Brother Internet Print General Information The BIP software is installed using a st andard Windows ® 98/Me / 2000/XP Installation Wizard. It creates a virtual port on the Windows ® 98/Me/2000/XP PC that operate s in a similar way to the standard LPT1 printer port from the applicat i[...]

  • Page 37

    3 - 3 CONFIGURING INTERNET PRINTING FOR WINDOWS ® NC9100h_FM6.0 Brother Internet Print Configuring the Brother Print/Fax Server The Print/Fax server can be configured using BRAdmin Profe ssional utility. Print Server Conf iguration Checklist 1 Configure the POP3 server on the E-mail server at the remote site with a mail account (Mai lbox name) and[...]

  • Page 38

    CONFIGURING INTERNET PRINTING FOR WINDOWS ® 3 - 4 NC9100h_FM6.0 Brother Internet Print Using BRAdmin Profession al utility to Configure the Print Server The steps required to co nfigure the Print/Fax server to receive print jobs from a Windows ® 9 8/Me/2000/XP. PC running the BIP soft ware is as follows: 1 Start BRAdmin Professional utilit y. 2 S[...]

  • Page 39

    3 - 5 CONFIGURING INTERNET PRINTING FOR WINDOWS ® NC9100h_FM6.0 8 If you have enabled notification, enter the address of your SMTP server (consult your network administrator if you do not know this address). 9 Press the OK button and save t he changes. Now exit the BRAdmin Professional utility. You have now configured the Print/Fax server to recei[...]

  • Page 40

    CONFIGURING INTERNET PRINTING FOR WINDOWS ® 3 - 6 NC9100h_FM6.0 7 You will then see a message about Partial E-mail Print . Part ial E-mail Print is the ability of the Brother Internet Print software t o break down E-mail Print jobs into smaller sections to prevent a mail file size limitation pr oblem for the mail se rver. 8 Press OK to continue. 9[...]

  • Page 41

    3 - 7 CONFIGURING INTERNET PRINTING FOR WINDOWS ® NC9100h_FM6.0 <For Windows ® XP users> 14 Select Local Printer attached to this computer. <For Windows ® 98/Me users> 15 Select the desired model of the remote printer or MFC (f or example, Brother MFC-series). If necessary, click Have Disk to load the driver from the CD-ROM. Click Ne[...]

  • Page 42

    CONFIGURING INTERNET PRINTING FOR WINDOWS ® 3 - 8 NC9100h_FM6.0 You have now finished in stalling the BIP software. If you need to configure another remote Print/Fax server, go to the next section, “Adding a Second Brother Internet Port”. Adding a Second Br other Internet Port You should not re-run the install pro gram to add a new Brother Int[...]

  • Page 43

    I - 1 INDEX NC9100h_FM6.0 1 INDEX A APIPA ................................. 1-8 Auto Polling ...................... 1-13 B BIP (Brother Internet Print) .................................. 3-1 , 3-5 BOOT Method .................... 1-2 BRAdmin Professional ....... 3-4 Brother Internet Port ........... 3-8 D DNS Server ........................ 1-8 E E[...]

  • Page 44

    INDEX I - 2 NC9100h_FM6.0 SMTP ........................... 3-2 , 3-6 SMTP Server ...................... 1-9 Subnet Mask ....................... 1-5 T TCP/IP ................................ 1-2 Text ............................. ........ 2-4 TIFF-F ................................. 2-1 Time Zone ......................... 1-19 Transmission Verifi ca[...]