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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Brother MFC-822, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Brother MFC-822 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Brother MFC-822. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Brother MFC-822 should contain:
- informations concerning technical data of Brother MFC-822
- name of the manufacturer and a year of construction of the Brother MFC-822 item
- rules of operation, control and maintenance of the Brother MFC-822 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Brother MFC-822 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Brother MFC-822, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Brother service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Brother MFC-822.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Brother MFC-822 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Mult i-P rot ocol Print /Fa x Serv er Netw ork User’s Guide NC-9 100 h Version A Please rea d this ma nual thoroughly be f ore usi ng the machine. You can prin t or view this manual fr om the CD-ROM at any time, plea se keep the CD-RO M in a conveni ent place for quick and easy re ference at all times. The B rother So lutions C enter ( ht tp://so[...]
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i Tra dem ark s Broth er is a regist ered tra demark of Brother Indu stries, Ltd. HP, HP/ UX, JetDirec t and JetAdmin are trade marks of Hewlett-Pac kard Comp any. UNI X is a tradem arks of UNI X Syste ms La boratories. Ether net is t radem ark of Xerox Corp oration. Postsc ript is trademar k of Ado be Syst ems Inc orporated. Netw are is a t radem [...]
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ii NC9100h_FM6.0 IMPORTANT NOTE: For technical and operational assistance , you must call th e country where you purchased the machine. Calls must be made from within that country. In USA 1-800-276-7746 In Canada 1-877-BROTHER In Europe Visit http://www.bro ther.com f o r c o n t a c t i n f o r m a t i o n o n y o u r local Brother office. If you [...]
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iii Int rod ucti on Ov er v iew Th e Br othe r N C-9 100h Pri nt / Fa x Se rver al lows y ou r Br othe r ma chi ne to be atta ch ed and shar ed on a 1 0/ 100M bi t Et her net Network. Web Based Management and Admini stration utilit ies pr ovid e ea sy co nf igu rati on an d ma na gem ent of you r Bro t her ma chin e. O nce inst all ed a nd co nf ig[...]
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iv NC9100h_FM6.0 IMPORTANT INFORMATION: REGULATIONS Federal Communications Commi ssion (FCC) Declaration of Conformity (For U.S.A. only) Responsible Party: Brother Internat ion al Corporation 100 Somerset Corp or a te Bo ule va rd Bridgewater, NJ 08807-091 1, USA TEL: (90 8) 704-1700 declares, that the prod ucts Product Name: Brother Netw ork Card [...]
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v NC9100h_FM6.0 Declaration of Co nformity (Europe) We, Brother Ind ustries, Ltd., 15-1, Naeshiro-c ho, Mizuho-ku, Nagoya 467-8 561, Japan declare that this p roduct is in conformity with the following normative documents. Safety: EN 60950, EMC: EN 55022 Class B, EN 55024 following the provisions of t he Low Voltage Directive 73/23/ EEC and the Ele[...]
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vi NC9100h_FM6.0 Table of Contents 1 Unix Printing ................ .................... ................ ................... ... 1-1 Printing from Unix /L inu x Usin g TC P/IP ....... ... ... .... ... ... ... ... 1-1 Overview ............... ................ ................... ................... 1-1 TCP/IP .............. ................. ......[...]
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vii NC9100h_FM6.0 TCP/IP Printing .......... ... ... ... ................ .... ... ... ... .... ... .... 3-2 Installing the Brother Peer to Peer Software ... ........... 3-2 Associating to the Printe r ........... ... ... ................ .... ... ... . 3-3 Adding a Secon d Brother LPR P ort ..................... ....... 3-5 Other Sourc es of Infor[...]
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viii 6 Nov ell Ne tWar e P rint in g .... ..... ... .... ..... .. ..... .. ..... ... .... ... .... ..... . 6- 1 How to C on fig ure Nov el l Ne tWa re P rin tin g... ..... .. ..... ..... .. . 6-1 Ov erv iew .... ... .... ... .... ... ..... .. ..... .... ... .... ... ..... .. ..... .. ..... ... 6 - 1 Gener al Informat ion ... ..... ....... ...... ..[...]
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ix NC9100h_FM6.0 Windows ® 2000 Prin ter Setup ...... ................... ........... 8-2 Windows NT ® 4.0 Printer Setup ........... .... ... ... .............. 8-3 Configuring DLC on Ot he r Syst em s ... .... ... ... .............. 8- 4 Other Sourc es of Informa tion .... ................... .............. 8-5 9 Web Based Manageme nt ..........[...]
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x NC9100h_FM6.0 Relay Report . .... ... ................ ... .... ... ... ... ... ............ 10-18 Setup Misc. . ................... ................. ................... ..... 10-19 Netware ............... ................... ................ ............ 10-19 Net Frame .. .................... ................ ................... .. 1 0-19 Appl[...]
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xi NC9100h_FM6.0 Setup Mail (TX).......... ................... ................... ....... 12-10 Setup Mail (RX) ............ ................... .................... ... 12-10 Error mail ......................... ................... ................. ... 12-11 Important in fo r ma tio n on Int er ne t Fax ....... ... ... .... ... 12-11 13 Troubles[...]
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xii NC9100h_FM6.0 Appendix A .................... ................... .................... ........... A-1 General Infor mation ....... .................... ................... ..... A-1 BRAdmin Professional utilit y (Recommended) ...... A-1 Web BRAdmin ..... ................... .................... ........... A-1 HTTP (Recom mended) .............[...]
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UNIX PRINTING 1 - 1 1 NC9100h_FM6.0 1 Unix Printing Printing from Unix/Linux Using TCP/IP Overview Brother Print/Fax servers are supp lied with the Transmission Control Protocol/Internet Protocol (TCP/IP) prot ocol suite. Since virtually all UNIX host computers support TCP/IP, this capability allows a printer to be shared on a UNIX Ethernet network[...]
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1 - 2 UNIX PRINTING NC9100h_FM6.0 5 When configuring the PRINT CAP file, pay particular attention to the service names, BINARY_P1 and TEXT_P1. TCP/IP Brother Print/Fax servers appear to the ne twork as a UNIX host computer with a unique IP address running the lpd (line printer daemon) protocol. As a re sult, any host computer that supports the Berk[...]
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UNIX PRINTING 1 - 3 NC9100h_FM6.0 The actual format of the entry may vary depending on your system, check your system docum entation and also note the format of other entries in the /etc/hosts file. In any case, the node name in the /etc/hos ts file must match the node name in the /etc/printcap file. Some systems such as HP-UX and AIX allow you to [...]
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1 - 4 UNIX PRINTING NC9100h_FM6.0 3 Configure the /etc/printcap file on each host computer to specify the local print queue, the Print/Fax ser ver name (also called remote machine or rm), and the Print/Fax server service name (also called remote printer, remote queue, or rp), and the spool directory. An example of a typical printcap file: laser1|Pr[...]
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UNIX PRINTING 1 - 5 NC9100h_FM6.0 %lpc status laser1: queuing is enabled printing is enabled no entries no daemon present Users of AT&T-compatible UNIX systems can generally use the lpstat or rlpstat commands to obtain simila r status information. Because this procedure varies from system to system, refer to your system documentation for th e e[...]
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1 - 6 UNIX PRINTING NC9100h_FM6.0 Linux Configuration If you do not wish to use the comman d line interface to configure your Linux distribution, you may wish to use the Linux Printer System Manager application on your GUI. To do this, do th e following: 1 From the Linux Printer System Manager screen , click the Add button. 2 You will now be asked [...]
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UNIX PRINTING 1 - 7 NC9100h_FM6.0 HP-UX Configuration In the case of HP-UX10.xx, the sam program is used to set up the remote printer. The steps are as follows: 1 Execute the sam program. From the list of options, select Printers and Plotters . 2 Select LP Spooler . 3 Select Printers and Plotters . 4 Select Actions and then Add Remote Printer/Plott[...]
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1 - 8 UNIX PRINTING NC9100h_FM6.0 Earlier versions of HP-UX use si milar procedures to 10.xx users: 1 Enter sam and select Peripheral Device s and then Add Remote Printer (not Networked printer) . 2 Enter the following remote printer settings (the othe r settings do not matter): ■ Line printer name (user-selectable). ■ Remote system name (the P[...]
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UNIX PRINTING 1 - 9 NC9100h_FM6.0 The procedure for pre-V4.0 systems is a s follows. 1 Enter smit and select devices . 2 Select printer/plotter . 3 Select manage remote printer subsyste m . 4 Select client services . 5 Select remote printer queues . 6 Select add a remote queue . 7 Enter the following remote queue settings: ■ Name of queue to add [...]
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1 - 10 UNIX PRINTING NC9100h_FM6.0 If this is the first printer configured, you must also use the lpsched command prior to the accept command. As an alternative, you may use Printer Mana ger in the Admintool utility under OpenWindows. Select Edit , Add , and Add Acce ss to Remote Printer . Then enter the Print/Fax server name in the format prnserve[...]
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UNIX PRINTING 1 - 11 NC9100h_FM6.0 SCO UNIX requires TCP/IP V1.2 or later to work with Brother print servers. You must first configure the /etc/hosts and /etc/ printcap files as described in step 2. Then run the sysadmsh program as follows: 1 Select Printers . 2 Select Configure . 3 Select Add . 4 Enter the name of the print q ueue you entered in t[...]
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1 - 12 UNIX PRINTING NC9100h_FM6.0 Use the following one-line OS/4 00 command to create the LPD queue: CRTOUTQ OUTQ(<queuename> RMSTSYS (*INTNETADR) RMTPRTQ(<service>) AUTOSTRWTR(1) CNNTYPE(*IP) DESTT YPE (*OTHER) MFRTYPMDL (<driver>) INTNETADR('<ipaddress>') TEXT ('<description>') where <queuena[...]
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UNIX PRINTING 1 - 13 NC9100h_FM6.0 If you have not created a sp ool directory for the Brother Print/Fax server on your UNIX host computer, you will need t o do so now (the printer setup utilities in HP/UX, AIX, Solaris 2.xx, a nd other systems will automatically create the spool directory). The lpd spool directory is usually located in the /usr/spo[...]
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2 - 1 TCP/IP PRINTING 2 NC9100h_FM6.0 2 TCP/IP Printing Printing from Windows NT ® 4.0, Windows ® 2000/XP, LAN Server and Warp Server Overview Users of Windows NT ® 4.0 can print directly to a network-ready Brother machine using the TCP /IP prot ocol. Microsoft Windows NT ® 4.0 users must install Microsoft’s “TCP/IP Printing“ protocol. Wi[...]
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TCP/IP PRINTING 2 - 2 NC9100h_FM6.0 5 Windows ® 95/98/Me users can send print jobs using the IPP protocol via a Windo ws ® 2000/XP computer provided that the Microsoft Internet Print Services software is installed on the client PC, IIS is install ed and running on the Windows ® 2000/XP computer and that the client PC is u sing version 4 or later[...]
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2 - 3 TCP/IP PRINTING NC9100h_FM6.0 3 Click on Next . 4 You must now select the correct Network printing port. Sele ct Create a new port and select Standard TCP/IP Port port from the pull-down window. 5 When you have done that click Next . 6 The Add Standard TCP/IP Port Wizard will now appear. Click the Next button. 7 Enter the IP address, or name [...]
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TCP/IP PRINTING 2 - 4 NC9100h_FM6.0 Windows ® 2000/XP Printing (Printer Driver already installed) If you have alre ady installed the printer drive r and wish to configure it for network printing, follow these steps: 1 Select the printer driver you wish to configure. 2 Select File and then choose Properties . 3 Click the Ports tab of the driver and[...]
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2 - 5 TCP/IP PRINTING NC9100h_FM6.0 6 Configure the host IP address, subnet m ask, and gateway address in that dialog. Consult your syste m manager for these add resses. 7 Click OK to exit (your Windows NT ® 4.0 or server will need to be re-booted). Windows NT ® 4.0 Printing Installing the Brother Pe er to Peer Software 1 Start the CD-ROM install[...]
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TCP/IP PRINTING 2 - 6 NC9100h_FM6.0 Windows NT ® 4.0 Printing Associating to the Printer You must now create a printer on your Windows ® system usin g the standard Windows ® printer setup pro cedure. 1 To do this, go to the Start button, select Settings and then Printers . 2 Double click the Add Printer icon to get the Add Printer Wizard . 3 Sel[...]
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2 - 7 TCP/IP PRINTING NC9100h_FM6.0 Windows NT ® 4.0 Printing Adding a Second Brother LPR Port You do not need to re-run the install pro gram to add a new Brother LPR port. Instead, press the Start button, select Settings , and open the Printers window. Click on the icon of the printer that you wish to configure, select File from the menu bar, and[...]
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PEER TO PEER PRINTING 3 - 1 3 NC9100h_FM6.0 3 Peer to Peer Printing How to Print in a Windows ® 95/98/Me Peer to Peer network Overview Microsoft's Windows ® 95/98/Me operating systems feature built-in networking capabilities. These capabilities allow a Windo ws ® PC to be configured as a client wo rkstation in a file server based network en[...]
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3 - 2 PEER TO PEER PRINTING NC9100h_FM6.0 Driver Deployment Wizard This installer include s the Windows ® PCL driver and Brother network port driver (LPR and NetBIOS). If the administrator the n installs the printer driver and port driver using this software, he can save the file to the File server or send the file in E-mail to users. Then, each u[...]
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PEER TO PEER PRINTING 3 - 3 NC9100h_FM6.0 5 Select the desired directory to install the Brother Peer to Peer Print (LPR) files and push Next . The installation program will create the directory for you if it does not already exist on your disk. 6 Enter the Port name that you wish to use and click OK . The default port name is BLP1. Whichever name y[...]
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3 - 4 PEER TO PEER PRINTING NC9100h_FM6.0 4 Select Local Printer when you are asked how the printers are connected to your computer, and t hen push Next . 5 Select the correct driver. Click Nex t when you are done. 6 If you have selected a printer driver that is already being used, you have the option of either kee ping the existing driver (recomme[...]
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PEER TO PEER PRINTING 3 - 5 NC9100h_FM6.0 Adding a Second Brother LPR Port You do not re-run the install progra m to add a new Brother LPR port. Instead, press the Start button, select Settings , and op en the Printers window. Click on the icon of the printer that you wish to configure, select File from the menu bar, and then choose Properties . Cl[...]
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4 - 1 NETBIOS PEER TO PEER PRINTING 4 NC9100h_FM6.0 4 NetBIOS Peer to Peer Printing How to Print Using NetBIOS in Windows ® 95/98/Me/2000/XP, Windows NT ® 4.0, LAN Server and OS/2 Warp Server Overview Brother Print/Fax server range supports SMB (Server Message Block) over the TCP/IP protocol via the NetBI OS interface. This means that just like r[...]
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NETBIOS PEER TO PEER PRINTING 4 - 2 NC9100h_FM6.0 Print Server Configuration In order for this function to work, you must co rrectly change the DOMAIN name or WORKGROUP name to match that of your network. Once this is done, the Print/Fax server will appear automatically in your network neighborhood and you will be able to send print documents to it[...]
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4 - 3 NETBIOS PEER TO PEER PRINTING NC9100h_FM6.0 Changing the workgroup/domain name using a web browser You can change the wo rkgroup/domain name using BRAdmin Professional utility. To do this press NetBIOS tab and then ent er your workgroup/domain name into the Domain Name text box. You can also use a standard WWW browser to change the NetBIOS na[...]
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NETBIOS PEER TO PEER PRINTING 4 - 4 NC9100h_FM6.0 NetBIOS Port Monitor for Windows ® 95/98/Me/ 2000/XP and Windows NT ® 4.0 This software requires the TCP/IP transport protocols to be installed on your Windows ® 95/98/Me/2000/XP and Windows NT ® 4.0 computer. To install those protocols refer to your Windows ® documentation. If you are using th[...]
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4 - 5 NETBIOS PEER TO PEER PRINTING NC9100h_FM6.0 7 You must now enter the server name and port n ame for the actual Print/Fax server. You can use the Brow se button to search for the Print/Fax server, select the do main/workgroup name, and then the server is listed. If the print server does not automatically appear in your browse list, then you mu[...]
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NETBIOS PEER TO PEER PRINTING 4 - 6 NC9100h_FM6.0 4 Select Local Printer when you are asked how the printer is connected to your compute r, and then push Next . 5 Select the correct driver. Click Ne xt when you are done. 6 If you have selected a printer dr iver that is already being used, you have the option of either kee ping the existing driver ([...]
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4 - 7 NETBIOS PEER TO PEER PRINTING NC9100h_FM6.0 7 If you have selected a printer driver that is already used, you have the option of either keeping the existing driver (recommended) or replacing it. Select the desired option and press Next . 8 Enter any desired name for the Brother printer and pre ss Next . For example, you could call the p rinte[...]
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NETBIOS PEER TO PEER PRINTING 4 - 8 NC9100h_FM6.0 Windows NT ® 4.0 / Windows ® 2000/XP 2 Click on the Port/s tab and push the Add Port button. In the Add Port dialog, highlight Brother NetBIOS port . Click New Port and enter the port name . The default port name is BNT1. If you have already used this name, you will get an error message if you try[...]
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5 - 1 CONFIGURING INTERNET PRINTING FOR WINDOWS ® 5 NC9100h_FM6.0 5 Configuring Internet Printing for Windows ® Internet Printing Installation Overview Brother's Brother Internet Print (BIP) software, for Windows ® 95/98/ Me and Windows NT ® 4.0, allows a PC user at one location to send a print job to a Brother Printer at a remote location[...]
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CONFIGURING INTERNET PRINTING FOR WINDOWS ® 5 - 2 NC9100h_FM6.0 5 Windows ® 95/98/Me users can send print jobs using the IPP protocol via Windows ® 2000 comput er, provided that the Microsoft Internet Print Services software is installed on the client PC, Internet Information Server (IIS) is installed and running on the server and that the clien[...]
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5 - 3 CONFIGURING INTERNET PRINTING FOR WINDOWS ® NC9100h_FM6.0 ■ At the remote site, an E-mail server receives the E-mail message. The remote Print/Fax server, wh ich has its own E-mail address, uses the POP3 protocol (Post Office Protocol 3) to down load the E-mail message from the E-mail server. It then decodes the attachment and prints it ou[...]
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CONFIGURING INTERNET PRINTING FOR WINDOWS ® 5 - 4 NC9100h_FM6.0 Brother Internet Pr int: Using BRAdmin Professional utility to Configure the Print Server The steps required to co nfigure the Print/Fax server to receive print jobs from a Windows ® 95/98/Me/2000/XP and Windows NT ® 4.0 PC running the BIP software are as follows. 1 Start BRAdmin Pr[...]
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5 - 5 CONFIGURING INTERNET PRINTING FOR WINDOWS ® NC9100h_FM6.0 7 The Print/Fax server is configure d by default to poll the POP3 server every 10 minutes. You may change this value, if desired. 8 If you have enabled notification, enter the address of your SMTP server (consult your network administrator if you do not know this address). 9 Press the[...]
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CONFIGURING INTERNET PRINTING FOR WINDOWS ® 5 - 6 NC9100h_FM6.0 Brother Internet Print: In stalling the BIP software on Windows ® 95/98/Me/2000/XP and Windows NT ® 4.0 To install the BIP software on a Windows ® 95/98/2000/XP and Windows NT ® 4.0 PC, execute the following steps: Setup from CD-ROM 1 Start the CD-ROM installation menu program a c[...]
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5 - 7 CONFIGURING INTERNET PRINTING FOR WINDOWS ® NC9100h_FM6.0 9 You will then be asked to enter the por t settings for the remote Print/Fax server: Enter any unique legal Internet E-mail address for the remote Print/Fax server (for example emailprinter@xyz.com). Note that Internet E-mail addresses cannot have spaces in them. Enter your E-mail ad[...]
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CONFIGURING INTERNET PRINTING FOR WINDOWS ® 5 - 8 NC9100h_FM6.0 <For Windows ® 95/98/Me user s> 15 Select the desired model of the remote printer (for example, Brother HL-series). If necessary, click Have Disk to load the driver from the CD-ROM. Click Next when you are done. 16 If you have selected a printer driver that is already being use[...]
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5 - 9 CONFIGURING INTERNET PRINTING FOR WINDOWS ® NC9100h_FM6.0 Adding a Second Br other Internet Port You should not re-run the in stall program to add a new Brother Internet Port. Instead, press the Start button, select Settings , and open the Printers window. Click on the icon of a prin ter that is using BIP, select File from the menu bar, and [...]
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CONFIGURING INTERNET PRINTING FOR WINDOWS ® 5 - 10 NC9100h_FM6.0 5 When you click Next , Windows ® 2000/XP will make a connection with the URL that you specified. IF THE PRINTER DRIVER HAS ALREADY BEEN INSTALLED If the appropriate printer driver is alread y installed on your PC, Windows ® 2000/XP will automatically use that driver for use . In t[...]
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5 - 11 CONFIGURING INTERNET PRINTING FOR WINDOWS ® NC9100h_FM6.0 Specifying a Different URL Please note that there are several possible entries that you can enter for the URL field. http://printer_ip_address:631/ipp This is the default URL and we recommend that you use this URL. http://printer_ip_address:631/ipp/port1 This is for HP JetDire ct com[...]
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NOVELL NETWARE PRINTING 6 - 1 6 NC9100h_FM6.0 6 Novell NetWare Printing How to Configure Novell NetWare Printing Overview Brother Print/Fax servers allow NetWare client PCs to print jobs o n the same printer as TCP/IP or other ne twork protocol users. All NetWare jobs are spooled through th e Novell server and delivered to the printer when it is av[...]
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6 - 2 NOVELL NETWARE PRINTING NC9100h_FM6.0 General Information In order to use a Brother Print/Fax server on a NetWa re network, one or more file servers must be configured with a print queue tha t the Print/Fax server can service. User s send their print requests to the file server's print queue, and the jobs are th en spooled (either direct[...]
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NOVELL NETWARE PRINTING 6 - 3 NC9100h_FM6.0 Creating a NDPS Printer Using NWADMIN for NetWare5 With NetWare 5, Novell has released a new preferred printin g system called Novell Distributed Print Services (NDPS). Before the Print/Fax server can be configured, NDPS must be in stalled on the NetWare 5 server and an NDPS Manager con figured on the ser[...]
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6 - 4 NOVELL NETWARE PRINTING NC9100h_FM6.0 NDPS Broker When NDPS is installed, an NDPS broker is loaded onto the network. One of the Broker services Reso ur ce Management Service allows Printer Drivers to be installed onto the server for use with Printer Agents. To add a Printer Driver to the Broker: 1 Make sure the Resourc e Management Service is[...]
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NOVELL NETWARE PRINTING 6 - 5 NC9100h_FM6.0 Creating a Printer Agent Follow the st eps below to create a Printer Agent for the contro l access printer (NDS ob ject). 1 In NetWare Administrator, select object | create | NDPS Printer . Enter the NDPS printer name. 2 If this is a new printer select create A New Printer Agent . 3 If there is already an[...]
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6 - 6 NOVELL NETWARE PRINTING NC9100h_FM6.0 5 Select None for the printer Type, and Novell Port Handler for the Port Handler Type. Then click OK . 6 You must now specify the type of connection that you are going to use. There are four possible options. Select the LPR over IP option. 7 Enter the relevant details of the printer and Brother recommends[...]
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NOVELL NETWARE PRINTING 6 - 7 NC9100h_FM6.0 3 One or more Print/Fax servers will appear in the list (the default node names are BRN_xxxxxx , where xx xxxx is the last six digits of the Ethernet address (MAC add ress)). 4 Select the Print/Fax server that you wish t o configure and double click it. You will be aske d for a password. The default passw[...]
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6 - 8 NOVELL NETWARE PRINTING NC9100h_FM6.0 Creating a Network Prin t Server (NDS Queue Server) using BRAdmin Professional utility 1 Make sure that you logged in as ADMIN in NDS mode. 2 Start BRAdmin Professiona l utility. 3 One or more Print/Fax servers will appear in the list (the default node names are BRN_xxxxxx , where xxxxxx is the last six d[...]
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NOVELL NETWARE PRINTING 6 - 9 NC9100h_FM6.0 e Your queue name will appear in the TREE and Context that you specified. Select the queue and click on Add . The queue name will then be transferred t o the Service Print Queues Window. You will be able to see t he TREE and Context information along with the queue na me information in this Window. f Clic[...]
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6 - 10 NOVELL NETWARE PRINTING NC9100h_FM6.0 7 Change context if required and then double click the name of the printer you created in step 3. 8 Click Assignments . 9 Click Add . 10 Change the context if necessary. 11 Select the print queue you created in step 5. 12 Click Configuration and set the Printer type to Other/ Unknown . Click OK . 13 Chan[...]
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NOVELL NETWARE PRINTING 6 - 11 NC9100h_FM6.0 18 Start the appropriate BRAdmin Pr ofessional utility, and sele ct the correct Pr i nte r/F a x server from the list (by d efault, th e n ode name i s BRN_xxxxxx , where xxxxxx is the last six digits of the Ethernet address (MAC address)). 19 Double click the appropriate Brothe r Print/Fax server. You w[...]
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6 - 12 NOVELL NETWARE PRINTING NC9100h_FM6.0 Creating a Network Print Server (N DS R emo te Printer) using Novell NWAdmin and BRAdmin Professional utility To configure a Brother Prin t/Fax server for remote printer mode with NWADMIN (NetWare Administrator utility) and BRAdmin Professional utility, you will need to perform the following steps: 1 Mak[...]
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NOVELL NETWARE PRINTING 6 - 13 NC9100h_FM6.0 12 Change context if necessary and select the print queue you created. Click OK and then OK aga in, and then exit NWADMIN. 13 Start the appropriate BRAdmin Pr ofessional utility, and sele ct the correct Print/Fax server you wish to configure (by de fault, the node names is BRN_xxxxxx , where xxxxxx is th[...]
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7 - 1 P RIN TING FROM A M ACI NTOSH ® 7 7 Printing fr om a Maci ntosh ® Printing f rom a Macintos h ® Using Ap pl eT a lk ® and TCP/IP or Si mple Netwo rk Config uration capabili ties Th is chap ter e xp lai ns ho w to c onf igu re t he Po s tScr ip t dri ver o n a N etw ork. Fo r m or e in form at ion on ho w to con fi gur e th e de fau lt Qu [...]
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PRINTING FROM A MACINTOSH ® 7 - 2 NC9100h_FM6.0 Quick Tips: Macintosh ® Configuration (Mac OS ® 8.6 - 9.2) Your Brother Printer is compatible with the standard Apple LaserWriter 8 printer driver (earlier versions of the LaserWriter drivers may crash or cause PostScript errors on large networks). If you do not have the LaserWriter 8 driver you mu[...]
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7 - 3 PRINTING FROM A MACINTOSH ® NC9100h_FM6.0 Before you try to use the Brother print se rver, you must first enable the EtherTalk protocol from the Network Control Pa nel on the Macintosh ® . If the EtherTalk protocol is not selected, or the Network Control Panel does not exist, you must use Apple's Network Installer software to add these[...]
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PRINTING FROM A MACINTOSH ® 7 - 4 NC9100h_FM6.0 1 Open the Chooser from the Apple Menu on the Macin tosh ® , and then click on the LaserWriter icon (if necessary, select the appropriate AppleTalk zone from the Network Control Panel ). Figure 2 Macintosh Chooser 2 Click on the appropriate Print/Fax serve r and close the Chooser program. You should[...]
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7 - 5 PRINTING FROM A MACINTOSH ® NC9100h_FM6.0 How to Select the Print Server (TCP/IP) Apple has developed the “Desktop Printer” utility. This can be found from the Apple menu (this is only available from System 8.6 or later). When you run it you will see the following screen: Figure 3 Selecting LPR Printing 1 Select the Printer (LPR ) option[...]
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PRINTING FROM A MACINTOSH ® 7 - 6 NC9100h_FM6.0 2 At this point we must select the correct PPD file for the machine and also configure the correct L PR information. Click the Change button in the PostScript Printer Description (PPD) File section and select the appropriate PPD file for your model. 3 Now select the Change button below the LPR Printe[...]
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7 - 7 PRINTING FROM A MACINTOSH ® NC9100h_FM6.0 6 You are now ready to cre ate the printer for use. To do that, click the Create button and you will see the following: Figure 6 Saving the printer to the Deskto p (screen shown is from the HL-70 50) 7 Enter the name of the printer in the Save deskto p printer As: option and click on Save . 8 We must[...]
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PRINTING FROM A MACINTOSH ® 7 - 8 NC9100h_FM6.0 How to Select the Print Server (AppleTalk/EtherTalk) After installing the PPD, use the following steps to select the printer driver: 1 Turn the power of the printer ON. 2 Open the Applications folder. 3 Open the Utilities folder. 4 Open the Print Center Icon. 5 Click the Add Printer button. 6 Select [...]
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7 - 9 PRINTING FROM A MACINTOSH ® NC9100h_FM6.0 How to Select the Print Server (TCP/IP) After installing the PPD, use the following steps to select the printer driver: 1 Turn the power of the printer ON. 2 Open the Applications folder. 3 Open the Utilities folder. 4 Open the Print Center Icon. 5 Click the Add Printer button. 6 Select LPR Printers [...]
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PR INTING FR OM A M ACI NTOSH ® 7 - 10 Ch angi ng the Con fi gur ati on Fr om a Ma cinto sh, the eas ies t wa y to c han ge t he mach ine or Prin t/ Fax s er ver pa ra met er s is t o use a web b rows er. Simply connec t to the mach ine using the for mat: http:// ip_address where ip _a ddre ss is the addr ess of the ma chi n e . Othe r S ourc es o[...]
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7 - 11 PRI NTING FROM A MACINTO SH ® 1 Run the Pr int C ente r softw ar e an d c lick th e Add . 2 Select Rendezvo us (may be changed in the future ver sion of the Mac OS ® X.) and any Simple N etwork Configur ation compatible m achines wil l be displayed. If y ou are using Mac OS ® X 1 0.2.1, thr ee ma chine a re liste d. Selec t any one of the[...]
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PR INTING FR OM A M ACI NTOSH ® 7 - 12 3 C lic k t h e m ach ine a nd th en ch an ge t he Printer Model to "Bro ther ". T he PP D fi les th a t are i nsta lle d on y our Mac into sh a re displayed. Select the relevant PPD file. 4 The Simple Network Config uration co mpatible ma chine is displayed. 5 Click the machine and click the Make D[...]
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8 - 1 DLC PRINTING 8 NC9100h_FM6.0 8 DLC Printing Printing from Windows NT ® 4.0 or Windows ® 2000 Overview DLC is a simple protocol that is included in Windo ws NT ® 4.0 and Windows ® 2000 as standard. It can be used on other operating systems (such as Windows ® 3.x) with the addition of vendor-supp lied software that supports the Hewlett-Pac[...]
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DLC PRINTING 8 - 2 NC9100h_FM6.0 3 Select DLC Protocol and then OK or Add if using Windows ® 2000. You may be asked for th e location of the files. For Intel based computers, the necessary files are stored in the i386 directory of the Windows NT ® 4.0 CD-ROM. If you have a non- Intel platform, specify the co rrect directory on your Windows NT ® [...]
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8 - 3 DLC PRINTING NC9100h_FM6.0 9 The selected print server address will then appear in the smaller box under Card Address . 10 Type in any desired name for the port (the name must not be the name of an existing port or DOS device, such as LPT1) and click OK then on the Printer Por ts screen, click Next . 11 Select the correct driv er click Next .[...]
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DLC PRINTING 8 - 4 NC9100h_FM6.0 5 A list of available Print/Fax server MAC addresses (Ethern et addresses) appears in the larger box under Card Address . Select the address of the desired Print/Fax se rver (you can see the Ethernet address on the print er configuration page). 6 The selected Print/Fax server address will then a ppear in the smaller[...]
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8 - 5 DLC PRINTING NC9100h_FM6.0 The final step is to create a printer using the normal operating system printer setup method. The only difference is that instead of connecting the printer to the LPT1 para llel port, you point it to the network port you just created. Other Sources of Information Visit http://solutions.brother.com/ for more informat[...]
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WEB BASED MANAGEMENT 9 - 1 9 NC9100h_FM6.0 9 Web Based Management How to use a Web Browser to manage your Device Overview A standard Web Browser (we recommend Netscape Navigat or version 4.0 or later/Microsoft Internet Explorer version 5.0 or later) can be used to manage your machine using the HTTP (Hyper Text Transfer Protocol). You can get the fo[...]
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9 - 2 WEB BASED MANAGEMENT NC9100h_FM6.0 2 To learn how to configure the IP address on your machine, see Chapter 11 of this User’s Guide. 3 The default password for Broth er print servers is access . 4 You can use a web browser on most computing platforms, for example, Macintosh and Unix user s are also able to connect to the machine and manage i[...]
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FRONT PANEL SETUP MENU 10 - 1 10 Running H/F 4 10 Front Panel Setup Menu LAN Main Setup Menu With the Network (LAN) Board (NC-9100h Print/Fa x Server) installed, you can connect your mach ine into the network t o use the Internet FAX, Networ k Scanner and Network Printer. 1 Install the Network (LAN) Board (NC- 9100h). For more information, see Chap[...]
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10 - 2 FRONT PANEL SETUP MENU Running H/F 4 Setup TCP/IP This menu has nine sections: Boot Method , IP A ddress , Subnet Mask , Gateway , Host Name , WINS Config , WINS Server , DNS Server and APIPA . BOOT Method 1 Press Menu , 6 , 1 , 1 . 2 Press or to select Auto , Static , RARP , BOOTP or DHCP . 3 Press Set . 4 Press Stop/Exit . Static In this m[...]
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FRONT PANEL SETUP MENU 10 - 3 Running H/F 4 RARP Brother Print / Fax server IP address can be configured u sing the Reverse ARP (RARP) facility on your host computer. This is done by editing the /etc/ethers file (if this file does not exist, you can create it) with an entry similar to the following: 00:80:77:31:01:07 BRN_310107 Where the first entr[...]
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10 - 4 FRONT PANEL SETUP MENU Running H/F 4 In order to enable BOOTP, simply use an editor to d elete the “#” (if there is no “#”, then BOOTP is alread y enabled). Then edit the BOOTP configuration file (usually /etc/bootptab) and enter th e name, network type (1 for Eth ernet), Etherne t address an d the IP address, subnet mask and gateway[...]
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FRONT PANEL SETUP MENU 10 - 5 Running H/F 4 IP Address This field displays the current IP a ddress of the machine. If you have selected a BOOT Method of STATIC, enter the IP address that you wish to assign to the machine (c heck with your network manager for the IP address to use). If you have selected a method other than STATIC, the machine will a[...]
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10 - 6 FRONT PANEL SETUP MENU Running H/F 4 Gateway This field displays the current gat ewa y or router address used by the machine. If you are not using DHCP or BOOTP to obtain the gateway or router address, enter the address you wish to assign. If you do not have a gateway or router, leave th is field blank. Check with your network manager if you[...]
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FRONT PANEL SETUP MENU 10 - 7 Running H/F 4 WINS Config This selection controls how the ma chine obtains the IP address for the WINS Server. 1 Press Menu , 6 , 1 , 6 . 2 Press or to select Auto or Static . 3 Press Set . 4 Press Stop/Exit . Auto Automatically uses a DHCP request to determine the IP addresses for the primary and seconda ry WINS serve[...]
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10 - 8 FRONT PANEL SETUP MENU Running H/F 4 Secondary WINS Server IP Address This field specifies the IP address of the secondary WINS server . It is used as a backup to the Primary WINS server address. If the Primary server is unavailable, the machine still can register itself with a secondary server. If set to a no n-zero value, the machine will [...]
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FRONT PANEL SETUP MENU 10 - 9 Running H/F 4 APIPA The setting of On will cause the print server to automatically allocate a Link-Local IP address in the range (16 9.254.1.0 - 169.254.254.255) when the print/fax server cannot obtain an IP address through the BOOT Method you ha ve set ( Menu , 6 , 1 ). Selecting Off means the IP address doesn’t cha[...]
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10 - 10 FRONT PANEL SETUP MENU Running H/F 4 Setup Internet This menu has five selections: Mail Address , SMTP Server , POP3 Server , Mailbox Name and Mailbox Pwd . You may find t hat it is more convenient to use your favorite web browser to configure these settings. Mail Address 1 Press Menu , 6 , 2 , 1 . 2 Select 1 to change — OR — 2 to exit.[...]
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FRONT PANEL SETUP MENU10 - 11 Running H/F 4 Repeating letters: If you need to enter a cha racter assigned to the same key as the previous character, press move the cursor to the right. As you enter the E-mail address, it will appear character by ch aracter on the LCD panel. If you specify more than 16 characte rs, the LCD panel will scroll the name[...]
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10 - 12 FRONT PANEL SETUP MENU Running H/F 4 POP3 Server address This field displays the Host Name or IP address of the POP3 server (incoming E-mail server) used by the ma chine. This address is necessary for the Internet Fax features t o function correctly. (Ex, mailhost.brothermail.net -or- 192.000 .000.001) Mailbox Name 1 Press Menu , 6 , 2 , 4 [...]
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FRONT PANEL SETUP MENU10 - 13 Running H/F 4 Setup Mail RX This menu has Five selections Auto Polling , Poll Frequency , Header , Del Error Mail and Notification . Auto Polling When set to On the machine automatically will check the POP3 server for new messages. “ No Mail ” will be displayed if there are no E-mail messages when the POP3 server i[...]
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10 - 14 FRONT PANEL SETUP MENU Running H/F 4 Header This selection allows the contents of th e mail header to be printed when the received message is printe d ( Subject+From+To or All or None ). 1 Press Menu , 6 , 3 , 3 . 2 Press or to select All or Subject+From+To or None . 3 Press Set . 4 Press Stop/Exit . Del Error Mail When set to On , the mach[...]
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FRONT PANEL SETUP MENU10 - 15 Running H/F 4 Setup Mail TX This menu has three selections Sender Subject , Size Limit and Notification . Sender Subject This field displa ys the subject that is attache d to the Internet Fax data being sent from the ma chine to a PC (default is “ Internet Fax Job ”). 1 Press Menu , 6 , 4 , 1 . 2 Select 1 to change[...]
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10 - 16 FRONT PANEL SETUP MENU Running H/F 4 Notification Notification feature when switched to On sends two field s of data in addition to the image data which requests a notification from the receiving station for successful reception. The receiving I-Fax station must support the MDN standard in order to be able to understand the request and cons[...]
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FRONT PANEL SETUP MENU10 - 17 Running H/F 4 Setup Relay This menu has three selections RLY Broadcast , Relay Domain and Relay Report . For more information on Relay Broadcast, see Chapter 12 of this User’s Guide. Rly Broadcast This function allows the mach ine to receive a document over the Internet, and then relay it to other fax machines throug[...]
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10 - 18 FRONT PANEL SETUP MENU Running H/F 4 Relay Report Relay Broadcast Report can be printed at the mach ine used as the Relay Station for all Relay Broadcasts. Also, when the machine is used with the Brother Network PC Fax software the machine is acting as a Relay Station for fax transmission s from the network so a Relay Report can also be pri[...]
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FRONT PANEL SETUP MENU10 - 19 Running H/F 4 Setup Misc. Netware You can select to switch the NetWare f eature “ On ”, this allows you specify the Frame Type is item 2. 1 Press Menu , 6 , 6 , 1 . 2 Press or to select On or Off . 3 Press Set . 4 Press Stop/Exit . Net Frame 1 Press Menu , 6 , 6 , 2 . 2 Press or to select Auto/8023/ENET/8022/SNAP .[...]
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10 - 20 FRONT PANEL SETUP MENU Running H/F 4 3 Press Set . 4 Press Stop/Exit . DLC/LLC 1 Press Menu , 6 , 6 , 4 . 2 Press or to select On or Off . 3 Press Set . 4 Press Stop/Exit . Net BIOS/IP The NC-9100h Print / Fax Server su pports SMB (Server Message Block) over the TCP/IP protocol via the NetBI OS interface. This means that just like regular W[...]
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FRONT PANEL SETUP MENU10 - 21 Running H/F 4 1 Press Menu , 6 , 6 , 6 . 2 Press or to select Auto/100B-FD/100B-HD/ 10B-FD/10B-HD . 3 Press Set . 4 Press Stop/Exit . Time Zone This field displays the time zone you can set for your country. The time is the difference between yo ur location and Greenwich Mean Time. This time will be shown on documents [...]
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10 - 22 FRONT PANEL SETUP MENU Running H/F 4 User Setting List This feature prints a report listi ng all the current user settings. The NC-9100h Print / Fax Server Settings will be p rinted on the second page of the report. 1 Press Menu , 5 , 5 . 2 Press Start . 3 Press Stop/Exit . Setup Scan to E-mail File Type for Scan to E-mail You can select th[...]
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TCP/IP CONFIGURATION 11 - 1 11 NC9100h_FM6.0 11 TCP/IP Configuration Assigning TCP/IP Information Overview The TCP/IP protocol requires that each device on the network have it's own unique IP address. Use the following information to learn about IP address configuration. The Automatic Private IP Addressing (APIPA) protoco l automatically assig[...]
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11 - 2 TCP/IP CONFIGURATION NC9100h_FM6.0 Using the machine control pa nel to allocate an IP address (Models with LCD panels only) For details on how to configure IP addre ss information using the machine control panel , see chapte r 10 of this user guide. By using the control panel on the machin e, you can program the IP address details at the sam[...]
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TCP/IP CONFIGURATION 11 - 3 NC9100h_FM6.0 The BRAdmin Professional u tility can use the IPX/SPX or TCP/IP protocols to commu nicate with the Brother Print/Fax server. If you wish to use the TCP/IP prot ocol to manage the Print/Fax server make sure that the Print/Fax server has a valid IP address. If you are not using DHCP, BOOTP or RARP, you will w[...]
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11 - 4 TCP/IP CONFIGURATION NC9100h_FM6.0 5 In the IP Config box, click the Static radio button. 6 Click OK . Restart the print server by using BRAdmin Professional utility or Web Browser. If you are not sure how to restart the print serve r, you may simply turn the machine ’s power switch off, and then switch it on. Using BRAdmin Profession al u[...]
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TCP/IP CONFIGURATION 11 - 5 NC9100h_FM6.0 Using DHCP to Conf igure the IP address The Dynamic Host Configuration Pr otocol (DHCP) is one of several automated mechanisms for IP addre ss allocation. If you have DHCP Server in your network (typically a Unix/Linux, Windows NT ® 4.0, Windows ® 2000, XP or Novell Netware network) the Print/Fax server w[...]
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11 - 6 TCP/IP CONFIGURATION NC9100h_FM6.0 Using ARP to Configure the Print/ Fax Server IP Address If you are unable to use the BRAdmin Professional utility or the machine’s control panel and your network does not use a DHCP server, you can also use the ARP command. The ARP command is available on Windows ® systems that have TCP/IP installed as w[...]
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TCP/IP CONFIGURATION 11 - 7 NC9100h_FM6.0 Unix/Linux Systems Typically, Unix systems require the colon “ : ” character between each digit of the Ethernet address. arp -s 192.189.207.2 00:80:77:31 :01:07 To configure the Print/Fax server and to verify the connection, enter the following command ping ipaddress where ipaddress is the IP address of[...]
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11 - 8 TCP/IP CONFIGURATION NC9100h_FM6.0 Using RARP to Config ure the IP Address The Brother Print/Fax server’s IP address ca n be configured using the Reverse ARP (rarp) facility on your host computer. This is done by editing the /etc/ethers file (if this file does not e xist, you can create it) with an entry similar to the fo llowing: 00:80:77[...]
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TCP/IP CONFIGURATION 11 - 9 NC9100h_FM6.0 Using BOOTP to Configure the IP Address BOOTP is an alternative to rarp that has the advantage of allowing configuration of the subnet mask and gateway. In order to u se BOOTP to configure the IP address make sure th at BOOTP is installed and running on you r host computer (it shou ld appear in the /etc/ser[...]
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11 - 10 TCP/IP CONFIGURATION NC9100h_FM6.0 Certain BOOTP host software implementations will not respond to BOOTP requests if you have not included a download filename in the configuration file; if this is the case, simply create a null file on the host and specify the name of this file and its path in the configuration file. As with rarp, the Print[...]
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INTERNET FAX 12 - 1 Running H/F 4 12 12 Internet FAX Overview Internet Faxing (I-FAX) allows you to se nd and receive FAX documents using the Internet as the transport mechanism. Documents are transmitted in E-mail messages as atta ched TIFF-F files. This means that PC's ar e also able to receive and send documents, providing that the PC has a[...]
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12 - 2 INTERNET FAX NC9100h_FM6.0 Getting Connected Before sending or receiving an I nternet Fax you must configure your machine to communicate with your network and mail server. You must ensure the following: a correctly configured IP address for your machine, an E-mail address for your machine, the mail server(s) IP address, mailbox name and pass[...]
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INTERNET FAX 12 - 3 NC9100h_FM6.0 Shift + Start Used to receive E-mail from the POP3 server manually. Sending an Internet Fax Sending an Internet Fax is the same as sending a normal Fax. If you have already programmed th e addresses of the Internet Fax receivers into the machine as Speed-Dial loca tions, you can send the Internet Fax by loading the[...]
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12 - 4 INTERNET FAX NC9100h_FM6.0 By pressing the appropriate number key the correct number of times, you can access the character you want. If you want to enter a blank space, pr ess twice. If you specify more than 16 characters, the LCD pa nel will scroll the name to the left character by character. You can ent er up to 60 characters. Making corr[...]
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INTERNET FAX 12 - 5 NC9100h_FM6.0 If you specify more than 16 characte rs, the LCD panel will scroll the name to the left character by character. You can ent er up to 60 characters. 1 Press Start to send the document. After the document is scanned, it is transmitted to t he Recipient Internet Fax Machine automatically via your SMT P server. You can[...]
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12 - 6 INTERNET FAX NC9100h_FM6.0 If your machine is out of p aper when receiving data, the receive d data will be held in the machine's memory. This data will be printed automatically after paper is re-inserted into th e machine. (For European, Asian and Oceanian machines, Memory receive must be switched “ON”.) If the received mail is not[...]
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INTERNET FAX 12 - 7 NC9100h_FM6.0 front panel. The steps fo r configuring Fax Forward can be found in the User’s Guide supplied with your machine. Relay Broadcasting This function allows the Bro ther machine to receive a document over the Internet, and then relay it to other fax machines through conventional telephone lines. If you wish to use yo[...]
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12 - 8 INTERNET FAX NC9100h_FM6.0 Your machine has an E-mail address of FAX@brothe r.com, you wish to send a document from this machine to another machin e in England with an E-mail address of UKFAX@brother.co.u k, this machine will then forward the document to a standard fax machine using a conventional telepho ne li ne. If your E-mail address is [...]
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INTERNET FAX 12 - 9 NC9100h_FM6.0 Relay Broadcast from a PC You can also send E-mail from your PC and have it relayed to a conventional FAX machine. The method of ente ring the phone number of the conventional FAX machine that will re ceive the relayed E-mail will vary depending o n the mail application you are using. The following are some example[...]
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12 - 10 INTERNET FAX NC9100h_FM6.0 To use this feature you must set the Notifi cation option within the Setup Mail RX and Setup Mail T X options. Setup Mail (TX) You can set the Notification option in the Setup Mail TX option to either ON or OFF. When switched to ON an additio nal field of information is sent with the image data. This field is n am[...]
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INTERNET FAX 12 - 11 NC9100h_FM6.0 Error mail If there is a mail delivery error while sending an Internet Fax, the mail server will send an error message ba ck to the machine and the error message will be printed. If there is an error while re ceiving mail, an error message will be prin ted (Example: “The message being sent to the machine was not[...]
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13 - 1 TROUBLESHOOTING 13 NC9100h_FM6.0 13 Troubleshooting Overview This chapter describes procedures for tro ubleshooting problems you may encounter with a Brother Print/Fa x server, it is divided into the following sections: 1 Installation Problems 2 Intermittent Problems 3 Protocol-Specific Troubleshooting 4 Internet FAX Troubleshooting Installa[...]
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TROUBLESHOOTING 13 - 2 NC9100h_FM6.0 2 If the configuration page prints b ut you cannot print documents, try the following a If you are using TCP/IP: Try pinging the Print/Fax server from the host operating system command prompt with the command: ping ipaddress Where ipaddress is the Print/Fax server IP addre ss (note that in some instances it can [...]
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13 - 3 TROUBLESHOOTING NC9100h_FM6.0 3 If you cannot make any of the connections in step 2, check the following: a Make sure the machine is powe red on and on-line. b Check the cabling, network connection , and print out a configuration page in the Network STATISTICS information to see if bytes are being transmitted and received. c Check to see if [...]
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TROUBLESHOOTING 13 - 4 NC9100h_FM6.0 6 If the job exits the queue but doe s not print, make sure that yo u are not trying to print a t ext job to a PostScript printer. If you have a printer that is capable of automatic language switching, make sure that the printer is not forced into PostScript mode. Resetting the Print/Fax Sever back to factory se[...]
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13 - 5 TROUBLESHOOTING NC9100h_FM6.0 TCP/IP Troubleshooting If you are using TCP/IP and cannot print to the Print/ Fax server and you have checked the hardware and network as d escribed in the previous steps, then check the following: Turning o ff the printer and the n on again, Del eting and recreatin g the Print server a nd creating a new print q[...]
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TROUBLESHOOTING 13 - 6 NC9100h_FM6.0 2 If you are using a Linux op erating system, the X-Window Print tool program that is included with Linux may not properly configure the etc/printcap file for lpd operation, then you might also edit the etc/printcap file and change th e following line in the entry for the printer. if :lp = /dev/null: then to :[...]
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13 - 7 TROUBLESHOOTING NC9100h_FM6.0 9 If you are using Sun Solaris V2.4 or earlier, there is a bug which causes long print jobs to fail when using a P r i n t e r / F a x server. If you are having trouble printing l ong jobs (over 1MB), add the line mx#0 to your etc/printcap file entry. 10 If you cannot print from DEC TCP/IP Service for VMS ( UCX)[...]
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TROUBLESHOOTING 13 - 8 NC9100h_FM6.0 Windows ® 95/98/Me Peer-to-Peer (HP JetAdmin compatible method) Trouble shooting If you are having trouble printing on a W indows ® 95/98/Me Peer-to- Peer network, check the following (HP JetAdmin compatible method): 1 If the Print/Fax server does not sho w up under JetAdmin on a Windows ® 95/98/Me Peer-to-Pe[...]
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13 - 9 TROUBLESHOOTING NC9100h_FM6.0 Brother Internet Print (TCP/IP) Troubleshooting 1 The first step in troubleshooting is to make sure that you have a valid E-mail connection on both the sending PC an d the receiving Print/Fax server. Try sen ding an E-mail message from the PC to a user at the remote site who can re ceive mail via the POP3 server[...]
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TROUBLESHO OTING 13 - 10 NC9100h_FM6.0 “Get More Info” option in Wind ows ® 2000 not working “Go to Printer’s Web site” in Windows ® XP not working If you are using a URL of: http://ip_address:631 or http://ip_address:631/ipp , the Get More Info option in Windows ® 2000 or the Go to Printer’s Web site option in Windows ® XP will not[...]
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13 - 11 TROUBLESHOOTING NC9100h_FM6.0 1 If you changed the log in password, you must change the password in both the Brother Print/Fax server (using the SET NETWARE PASSWORD command if you are using the BRConfig software or by using a web browser o r the BRAdmin Professional utility) and in the fi le server (using the PCONSOLE Print Server Informat[...]
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TROUBLESHO OTING 13 - 12 NC9100h_FM6.0 2 Make sure that the AppleTa lk protocol of the Print/Fax server is enabled. 3 If you have a large ne twork, make sure that you have the L aser Writer V8.xx or equivalent driver, since ea rlier versions may cause PostScript errors. Also, verify that you get the correct printer information when you select Print[...]
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13 - 13 TROUBLESHOOTING NC9100h_FM6.0 Internet Fax Troubleshooting 1 If there is a mail delivery error while sending an Internet Fax, the mail server will send an error me ssage back to the machine and the error message will be printed. If there is an error while receiving mail, an error message is p rinted (Ex. The message being sent to the machin[...]
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TROUBLESHO OTING 13 - 14 NC9100h_FM6.0 9 The Relay Broadcasting and Broadcasting feature s cannot be used at the same time. 10 Relay Broadcast can support the relay of a docume nt up to a maximum of 48 Fax machines through conventional telep hone lines. If sending to more than 48 locations th e sender must divide the transmission locations into 48 [...]
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14 - 1 BROTHER INTERNET FAX PRINTING SOFTWARE 14 NC9100h_FM6.0 14 Brother Internet Fax Printing Software Overview Depending on your network c onfiguration and application requirements for sending faxes via a network, you can choose between Brother Network PC FAX Software or Brother Internet Fax Printing Software. With either so ftware, viewable doc[...]
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BROTHER INTERNET FAX PRINTING SOFTWARE 14 - 2 NC9100h_FM6.0 Installing Brother Internet Fax Printing Driver Insert the CDROM supplied with your Brother machine into your CD- ROM Drive. The installer screen will automatically start. 1 Select Install Software . 2 Select Network Applications for Optional NC-9100h . 3 Highlight Brother Internet Fax Pri[...]
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14 - 3 BROTHER INTERNET FAX PRINTING SOFTWARE NC9100h_FM6.0 During the installation you are presented with t he following screen, select the default unless you have pr eviously installed this software. If this is the case use a port numbe r that has not been previously configured. Example BFP2 You also need to enter certain informatio n into the pr[...]
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BROTHER INTERNET FAX PRINTING SOFTWARE 14 - 4 NC9100h_FM6.0 Changing the BFP Port Settings If you have more than o ne networked machine with an NC-9100h Print/Fax Server you may want to change the settings of the BFP software to use an alternative machine as the network fax print server. To alter BFP settings, select Start | Settings | Printers to [...]
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14 - 5 BROTHER INTERNET FAX PRINTING SOFTWARE NC9100h_FM6.0 The following screen shows the curr ent configuration to alter this configuration, press the Configure Po rt.. . key. From the Configure Port... dialogue box you can change the settings. Relay Broadcast Function Before you can successfully use the NC-910 0h as a network fax solution you ne[...]
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BROTHER INTERNET FAX PRINTING SOFTWARE 14 - 6 NC9100h_FM6.0 If you do not know the password contact you Network Administrator. Then browse to Internet Setting s and Relay Function. In order for the machine to receive data from the desktop and then send this information (network fax) to other fax machines the “Relay Broadcast Function” must be s[...]
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14 - 7 BROTHER INTERNET FAX PRINTING SOFTWARE NC9100h_FM6.0 Uninstalling from Windows ® 95/98/Me/2000/XP and Windows NT ® 4.0 Select Start | Settings | Control Panel and then dou ble click the Add or Remove programs icon. From the list of installed programs select the Brother Internet Fax Vx .xx as shown below then click the Add/Remove button. In[...]
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BROTHER INTERNET FAX PRINTING SOFTWARE 14 - 8 NC9100h_FM6.0 In addition to this you also need to manu ally remove the Brother Internet Fax Driver from the printers list. To do this select Start | Printers and Faxes you are then prese nted with the Window illustrated below. Right click the Brother Internet Fax , from the list click Delete . Accept t[...]
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14 - 9 BROTHER INTERNET FAX PRINTING SOFTWARE NC9100h_FM6.0 Using the BFP Address Book This utility can administer the Fax addre sses, Internet Fax addresses and E-mail address of all t he contacts that you wish to use with the BFP Software. Additionally you can create Groups of contacts that you may wish to broadcast documents to. From the Start m[...]
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BROTHER INTERNET FAX PRINTING SOFTWARE 14 - 10 NC9100h_FM6.0 2 In the Brother Address Book Mem ber Setup dialog box, typ e the member's information. Name and Fax are required fields. You can also enter the an E-mail contact address and machine address for the address book member Click the OK button to save the member's information. Settin[...]
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14 - 11 BROTHER INTERNET FAX PRINTING SOFTWARE NC9100h_FM6.0 2 Type the name of the new group in the Group Name field. 3 In the Available Names box, select each member to be included in the Group, and then click Add>> . 4 Members you add to the group will be liste d in the Group Members box. 5 After all the members have been ad ded, click OK [...]
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BROTHER INTERNET FAX PRINTING SOFTWARE 14 - 12 NC9100h_FM6.0 3 If you are exporting to an ASCII file , select Divide Character - Tab or Comma . This selection inserts a Tab or Comma between each data field when it is Exported. 4 Select the OK button to save the data. 5 Type in the name of the file, and then select Save . 6 If you are creating a Vca[...]
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14 - 13 BROTHER INTERNET FAX PRINTING SOFTWARE NC9100h_FM6.0 Clicking OK with start the BFP dialogue box as illustra ted below. From this dialogue box you can either specify an addre ss in the address line or select a location from the address book. If you wish to type more than on e location in the address line make sure they are separated by “;[...]
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A - 1 APPENDIX A NC9100h_FM6.0 A Appendix Appendix A General Information You can change the configuration of your Print/Fax server using any of the following methods. • Brother BRAdmin Profession al utility for Windows ® 95/98/Me / 2000/XP a nd Windows NT ® 4.0. • Brother Web BRAdmin Professional utility for IIS * • HTTP (using a web browse[...]
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A - 2 APPENDIX NC9100h_FM6.0 HTTP (Recommended) Use your favorite web browser to co nnect to the Brother Print/Fax server. This will allow you to configure machine and/or Print/Fax server parameters. WebJetAdmin Brother's Print/Fax server range is HP WebJetAdmin compatible.[...]
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APPENDIX A - 3 NC9100h_FM6.0 Appendix B Using Services General A service is a resource that can be accessed by computers that wish to print to the Brother Print/ Fax server. The Brother Print/Fa x server provides the following predefined services (do a SHOW SERVICE command in the Brother Print/Fax server remote console to see a list of available se[...]
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A - 4 APPENDIX NC9100h_FM6.0 Appendix C Reloading the Print / FAX Server Firmware General The firmware on the Print/Fax server is sto red in flash memory. This means that you can upgrade the firmware by do wnloading the appropriate update file. To get the la test firmware update, visit the Brother Solutions web site at http://solutions.bro ther.com[...]
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APPENDIX A - 5 NC9100h_FM6.0 Reloading firmware usin g BRAdmin Professional utility The BRAdmin Professional u tility can be used to easily re-program your Brother Print/Fax server. 1 Start BRAdmin Professional utilit y. 2 Highlight the appropriate Print/Fa x server. Then select the Control menu and choose Load Firmware. You can select more than on[...]
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A - 6 APPENDIX NC9100h_FM6.0 5 Netware GET from a server You must have a Netware server on your network (running IPX/ SPX) and you must store the new firmware file in the SYS/Login directory of the server. In this case, your PC makes the Print/Fax server read the firmware data from the assigned Netware server, the Print/Fax server attache s to the [...]
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APPENDIX A - 7 NC9100h_FM6.0 When you see 226 Data Transfer OK /Entering FirmWareUpdate mode , you can be sure th at the firmware file is being transferred to the Prin t/Fax server. If you do not see this message, the file you are sending to the printer will either be ignored or the printer will print garbage. You must use the “bin” command to [...]
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A - 8 APPENDIX NC9100h_FM6.0 Appendix D Updating other machines through the Network It is possible to program Brother ma chines on the network with either settings from an already programmed machine or with data from the Brother Network PC-FAX Address Book. Se e Chapter 7 of the Software User’s Guide on the CD-ROM. When Brother Network PC-FAX in [...]
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APPENDIX A - 9 NC9100h_FM6.0 When you select this option BRAd min reads th e telephone settings from that machine (if there a re any programmed) into Brother PC- FAX Address Book. Illustrated below is the Brother Address Book, on th e left are One- Touch / Speed-Dial numb ers read from the machine. On the right is the Brother Address Book. It is n [...]
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A - 10 APPENDIX NC9100h_FM6.0 Highlight singular or multiple networked Brother machin es in the main BRAdmin window by highlightin g and pressing the shift key on your keyboard. Right click the highlighted machines and press Send Auto Dial . The new data is then sent to all the highlighted machines. A dialog box is displayed showin g the upload sta[...]
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APPE N DIX A - 1 1 Appendix E Sp ec ifi ca t ion s Ope ration System Support Windows ® 95/ 98/98S E/Me/2 000/XP a nd Windows NT ® 4.0 Unix sy stems suppor ting LPD Mac O S ® 8.6-9.1 / M ac OS ® X 10.1 / 10 . 2.1- 10.3 or greater Protocol Suppo rt ■ TCP /IP (incl uding th e follow ing) : RARP, BOOT P, DHCP, API PA, Net BIOS, WINS, DNS Resolver[...]
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A - 12 APPENDIX NC9100h_FM6.0 Internet Fax T.37 Simple mode Tiff-F Profile-S Resolution: 203.2 x 195.58dpi, 203.2 x 97.79dpi Coding System: MH Width: 1728 dot Fax / E-mail / I-Fax Forwarding / Paging feature Scan to key: E-mail / OCR / Image / File Internet F ax Relay E-mail Relay Relay Broadcast Please check the User Guide for yo ur Brot her machi[...]
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APPENDIX A - 13 NC9100h_FM6.0 AppleTalk Connection ■ Computer: Ethernet ready Power Ma cintosh ■ RAM: 32MB or more (64MB or more recommended) for Mac OS ® 8.6-9.2 128MB or more (160MB or more recommend ed) for Mac OS ® X 10.1 / 10.2.1-10.3 or greater ■ OS: Mac OS ® 8.6-9.1 / Mac OS ® X 10.1 / 10.2.1- 10.3 or gre ater Open Transport 1.3 or[...]
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A - 14 APPENDIX NC9100h_FM6.0 Function Table and Defaul t Factory Settings LEVEL ONE LEVEL TWO LEVEL THREE OPTIONS OPTION S FA C TO RY SETTIN G 6.LAN 1.Setu p TCP/IP 1.BOOT Method Auto/ S tatic/ RARP/ BOOTP/ DHCP Auto 2.IP Address [000-255].[000- 255].[000-255].[000- 255] [192].[000].[000 ].[192] 3.Subnet Mask [000-255].[000- 255].[000-255].[000- 2[...]
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APPENDIX A - 15 NC9100h_FM6.0 *1: IP Address and Subnet Mask setting will be changed by APIPA setting. *2: Net Frame setting is available when Netware is On . 6.Setup Misc. 1.Netware On/ Off *1 On 2.Net Frame *2 Auto/ 8023/ ENET/ 8022/ SNAP Auto 3.AppleT alk On/ Off On 4.DLC/LLC On/ Off On 5.Net BIOS/IP On/ Off On 6.Ethernet Auto/ 100B-FD/ 100B- HD[...]
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I - 1 INDEX NC9100h_FM6.0 I INDEX A AIX ...................................... 1-3 AIX 4.0 ................................ 1-8 AppleTalk ............7-1 , 7-3 , 7-8 , 13-2 , 13-11 ARP .................. 1-2 , 11-1 , 11-6 B Berkeley UNIX .................... 1-1 BFP Address Book ........... 14-9 BFP Port ........................... 14-4 BINARY_P1 .[...]
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INDEX I - 2 NC9100h_FM6.0 N NDPS ........................... 6-2 , 6-3 NDS .................................... 6-2 NetBIOS ..................... 4-1 , 13-8 NetWare 3 .................... 6-2 , 6-6 NetWare 4 .................... 6-2 , 6-6 NetWare 5 ........................... 6-2 Netware GET ......................A-6 network neighborhood ........ 4[...]