Brother MFC-9100C manual

M FC 9 1 0 0 C ® ® O WNER’S MANU AL[...]

© 1996 – 1999 Brother Industries, Ltd. If Y ou Need to Call Customer Service Please complete the following information for future reference: Model Number: MFC 9100C Serial Number:* ______________________________________ Date of Purchase: ______________________________________ Place of Purchase: ______________________________________ * The serial[...]

i Br other Number s Fax-Bac k System Brother Customer Service has installed an easy-to-use Fax-Back System, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day , 7 days a week. Y ou can use the system to send faxes to any fax machine, not just the one[...]

ii ORDERING ACCESSORIES AND SUPPLIES Or dering Accessories and Supplies For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a V isa, MasterCard, Discover , or American Express credit card, you can order accessories directly from Brother . (In the [...]

iii Notice – Disc laimer of W arranties (For USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECT ORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVEL Y BROTHER’S LICENSOR) MAKE NO W ARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMIT A TION THE IMPLIED W ARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A P AR TICULAR PURPOSE, REGARDING THE SOF[...]

iv MFC LIMITED WARRANTY (USA) This warranty gives you certain rights and you may also have other rights that may vary from state to state. This warranty is given only to the end- use purchaser of the accompanying product (referred to in this warranty as “this Product”). What is covered: Brother warrants to you for the Warranty Period that there[...]

v MFC LIMITED W ARRANTY (USA) Product if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the malfunctions of your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your ori[...]

vi BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in mat[...]

TABLE OF CONTENTS vii 3 3 1 1 Introduction ....................................................................................... 1-1 Using This Manual ............................................................................ 1-1 Finding Information .................................................................... 1-1 T est Sheet Procedures [...]

TABLE OF CONTENTS viii 6 6 5 5 Initial Setup ........................................................................................ 4-1 Getting Started ................................................................................... 4-1 Setting Dialing Mode (T one/Pulse) ............................................ 4-1 Setting Date and T ime .[...]

TABLE OF CONTENTS ix 8 8 7 7 Dual Access ................................................................................. 6-5 Real T ime T ransmission .............................................................. 6-6 Checking the Jobs Status ............................................................ 6-6 Canceling Jobs in Memory ................[...]

TABLE OF CONTENTS x 12 12 11 11 10 10 Making Copies ................................................................................. 10-1 Color Copy Keys .............................................................................. 10-1 Basic Copy Operations .................................................................... 10-1 Copying One Pag[...]

TABLE OF CONTENTS xi 13 13 Overview of Basic Steps ........................................................... 12-4 Choosing the Software to Install ............................................... 12-4 Install Multi-Function Link ® Pro Software ........................ 12-4 Install NetCentric™ FaxStorm ...........................................[...]

TABLE OF CONTENTS xii 2 in 1 ................................................................................... 14-4 Copies ....................................................................................... 14-5 Collate ................................................................................. 14-5 Reverse Order .......................[...]

TABLE OF CONTENTS xiii Scanning a Document ...................................................................... 16-4 TW AIN COMPLIANT ....................................................... 16-4 Accessing the Scanner .............................................................. 16-5 Scanning a Document into the PC ...............................[...]

TABLE OF CONTENTS xiv If Y ou Are Using W indows NT ® W orkstation V ersion 4.0 ...................................................................... 17-10 Setting Up Contacts in the Contact Manager .......................... 17-10 T o Add a New Contact to the All Group: ......................... 17-11 T o Add a New Contact to Another Group: ....[...]

TABLE OF CONTENTS xv T o send the current document in your word processor directly to FaxSpeed: ........................................................ 19-6 How to Read an InfoImage that W as Printed at Y our MFC ............................................................................. 19-6 Follow these steps when a received InfoImage printed [...]

TABLE OF CONTENTS xvi Routine Maintenance .................................................................... 21-14 Cleaning the Scanner .............................................................. 21-14 Cleaning the MFC Printer Platen ............................................ 21-15 Cleaning the Pick-up Roller ................................[...]

INTRODUCTION 1 - 1 Intr oduction 1 1 Using This Man ual Thank you for purchasing a Brother Multi-Function Center (MFC). This MFC has been designed to be simple to use, with LCD screen prompts to guide you through functions. However , you can use your MFC to its fullest potential by taking a few minutes to read this manual. Additionally , your MFC h[...]

INTRODUCTION 1 - 2 MFC 9100C Contr ol P anel Over vie w 2 3 4 5 6 7 8 9 10 11 12 13 1 1 One T ouch Ke ys These 8 keys give you instant access to previously stored phone numbers. 2 Help Whenever the Date and T ime are displayed on the LCD, you can press this key to print a quick reference Help List. The Help List shows how to program functions, regi[...]

INTRODUCTION 1 - 3 10 Color Printer Ke ys: On/OffLine Use this key to turn the printer online (ready to receive PC data) and offline (not ready to receive PC data) alternately . When the printer is online, the LCD displays ONLINE. Reset Clears data from the printer memory , and then resets and restores to the factory default settings. Priority Pres[...]

INTRODUCTION 1 - 4 About F ax Mac hines If you’re a first-time fax machine user , fax operation might seem a little mysterious. Soon, you’ll recognize the unusual fax tones on your phone line, and be able to send and receive faxes easily . Fax T ones and Handshake When someone is sending a fax, the MFC sends fax calling tones, (CNG tones)—sof[...]

ASSEMBL Y AND CONNECTIONS 2 - 1 Assembly and Connections 2 2 P acking List Make sure you ha ve the following items: Paper Cassette Owner’ s Manual Starter Coated Paper (Ink Jet Paper) Reference Guide for Impr oving Print Quality Brother Color Suite (2 CD-ROMs) StartCard Bi-directional Parallel Cab le Ink Cartridges T elephone Line Cord If an item[...]

ASSEMBL Y AND CONNECTIONS 2 - 2 Choosing a Location Place your MFC on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the MFC near a telephone jack and a standard, grounded power outlet. Choose a location where the temperature remains between 50 ° F and 95 ° F (10 ° –35 ° C). A void placing [...]

ASSEMBL Y AND CONNECTIONS 2 - 3 P aper The quality of your document can be af fected by the kind of paper you use in the MFC. Y ou can use plain paper, coated paper , transparencies, glossy paper , or ganizer paper , and envelopes. W e recommend testing various paper types before purchasing large quantities. For best results, use genuine Brother sp[...]

ASSEMBL Y AND CONNECTIONS 2 - 4 ■ T ransparencies designed for laser printers/copiers may stain your next document. Use only recommended transparencies. Curled or damaged paper may cause paper jams and misfeeds. If the paper is curled, straighten it as much as possible by rolling it in the opposite direction of the curl. Do not use the following [...]

ASSEMBL Y AND CONNECTIONS 2 - 5 Print Area The Print Area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet and envelopes. Cut Sheet En velopes unprintable area 1 34 2 1 3 4 2 P aper T ype P aper Size 12 34 Fax 0.16 Letter , Legal Mono Copy 0.12 0.43 0.16 0.24 Color Copy Printer 0.34[...]

ASSEMBL Y AND CONNECTIONS 2 - 6 Loading P aper in the Multi-Purpose P aper Cassette Before you install paper , please read Paper , pages 2-3~4. The paper cassette can hold up to 250 sheets of paper (20 lb). 1) Remove the paper cassette (lift up and pull out). 2) Remove the cassette cover . 3) Adjust the cassette to the letter (A4/L TR) or legal pos[...]

ASSEMBL Y AND CONNECTIONS 2 - 7 6) Slide the paper cassette Paper Output T ray into the MFC until it locks into place. 7) Pull out the paper output tray . Connecting the MFC 1 Release the scanner lock lever . A) Press the blue Scanner Scanner Cover Scanner Cover Release Button Cover Release Button on the right side of the MFC and lift the scanner c[...]

ASSEMBL Y AND CONNECTIONS 2 - 8 2 Connect the power cord. SET CARTRIDGES OFFLINE PLS OPEN COVER OFFLINE There is no ON/OFF switch. When you plug in the power cord, the power goes on and the screen alternately displays. 3 Connect the telephone line cord. Connect one end of the telephone line cord to the jack on the MFC and the other end to a m[...]

ASSEMBL Y AND CONNECTIONS 2 - 9 3 Open the ink cartridge Clips Cartridge Cover covers by pressing the clips together as shown in the illustration. 4 Remove the yellow shipping cover (lift it up and out). Caution ■ The bottom of the yellow Y ellow Shipping Cover shipping cover is wet with ink that will cause stains, so wipe it clean before you pla[...]

ASSEMBL Y AND CONNECTIONS 2 - 10 7 Each color has its own Cartridge Sensor correct position. Gently insert the Black ink cartridge, matching the color of the cartridge covers. Please be careful not to press down on the cartridge sensor (see illustration) when inserting a cartridge. 8 Repeat Steps 5–7 to install each color ink cartridge. 9 Close t[...]

ASSEMBL Y AND CONNECTIONS 2 - 11 12 Only during initial ink cartridge PRINT OK? 1.YES 2.NO installation, the screen shows. Check the print quality of the test sheet. If it is not good, clean the print head again, by pressing 2 . The screen will ask you if the print quality is OK for each color . Press 2 for any color with a problem. Y ou can cho[...]

ASSEMBL Y AND CONNECTIONS 2 - 12 Connections Connecting an External T elephone Although your MFC does not have a handset, you can connect a separate telephone (or telephone answering device) directly to your MFC. Connect the modular plug on the telephone’ s line cord to the jack labeled EXT . on the left side of the MFC. Whenever this phone (or T[...]

ASSEMBL Y AND CONNECTIONS 2 - 13 Do not connect a T AD elsewhere on the same phone line. 1 Plug the telephone line cord from the wall jack into the left side of the MFC, in the jack labeled LINE. 2 Plug the telephone line cord from your T AD into the left side of the MFC, in the jack labeled EXT . (Make sure this cord is connected to the T AD at th[...]

ASSEMBL Y AND CONNECTIONS 2 - 14 Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy . The calls are usually passed down or “rolled over” to the next available phone line in a preset order . Y our MFC can work in a r[...]

ASSEMBL Y AND CONNECTIONS 2 - 15 Installing MFC, External T wo-Line T AD , and T wo-Line T elephone When you are installing an external two-line telephone answering device (T AD) and a two-line telephone, your MFC must be isolated on one line at both the wall jack and at the T AD. The most common connection is to put the MFC on Line 2, which is our[...]

ASSEMBL Y AND CONNECTIONS 2 - 16 Multi-Line Connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the MFC to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the MFC for you. It is advisable to[...]

ON-SCREEN PROGRAMMING 3 - 1 On-Scr een Pr ogramming 3 User -Friendl y Pr ogramming W e have designed your Multi-Function Center with on-screen programming and a Help key . User-friendly programming helps you take full advantage of all the functions your MFC has to offer . Since your programming is done on the LCD, we created step-by-step on-screen [...]

ON-SCREEN PROGRAMMING 3 - 2 Alternating Displays When you see alternating displays, the LCD sometimes alternates between the currently selected option, and a help message giving brief instructions about how to proceed. The display you’ll probably see most often is shown below , showing you, when you place a document in the feeder , that you can d[...]

ON-SCREEN PROGRAMMING 3 - 3 1. Fax Functions (contin ued) 2. SETUP RECEIVE Function Description F actory Set P age 1. ANSWER MODE Choose the mode that best F AX 5-1 suits your needs: F AX, EXT . TEL/T AD, MANUAL. 2. RING DELA Y Number of rings before RING DELA Y : 04 5-2 MFC answers. 3. EASY RECEIVE Receive fax messages ON 5 -2 without pressing the[...]

ON-SCREEN PROGRAMMING 3 - 4 1. Fax Functions (contin ued) 4. REMAINING JOBS Function Description F actor y Set P age Check which jobs are in 5- 6, memory or cancel a 6-6, 7 delayed fax or polling job. 5. SET A UT O DIAL Function Description F actory Set P age 1. ONE-TOUCH DIAL Dial numbers stored in — 7-1 memory by pressing only one key . 2. SPEE[...]

ON-SCREEN PROGRAMMING 3 - 5 1. Fax Functions (continued) 0. TEL SER VICE Function Description F actory Set P age 1. DISTINCTIVE Use with phone company OFF 5-8 Distinctive Ring service to register the ring pattern with the MFC. 2. CALLER ID V iew or print a list of the — 5 - 9 last 30 Caller IDs stored in memory . 2. Printer Functions Function Des[...]

ON-SCREEN PROGRAMMING 3 - 6 4. Video Functions Function Description F actory Set P age 1. P APER TYPE Identify the type of paper PLAIN P APER 11-6 in the cassette. 2. QUALITY Select Normal or High HIGH 11-6 print. 3. VIDEO TYPE Select Moving or Still MOVING 11-6 video signal. 4. PRINT SIZE Select the size you want the 5.75"x4.25" 11-7 cap[...]

INITIAL SETUP 4 - 1 Initial Setup 4 Getting Star ted Setting Dialing Mode (T one/Pulse) Y our MFC comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you need to change the dialing mode. 1 Press F unctio n , 1 , 1 , 1 . 2 Use or to select T ONE or PULSE DIALING:TONE? dialing mode and press Se[...]

INITIAL SETUP 4 - 2 Setting Station ID Y ou can store your name, fax number , and telephone number to be printed on all fax pages you send. (See Composing Electr onic Cover Page , page 6-7.) 1 Press F unctio n , 1 , 1 , 3 . 2 Enter your fax number (up to 20 digits) FAX: and press Set . (Y ou must enter a fax number to proceed.) 3 Enter your telepho[...]

INITIAL SETUP 4 - 3 Inser ting spaces If you want to enter a blank space, press twice. Making corrections If you entered a letter incorrectly and want to change it, press to move the cursor after the last correct letter . Then press Clear ; all letters above and to the right of the cursor are deleted. Re-enter the correct text and/or digits. Y ou c[...]

INITIAL SETUP 4 - 4 Speaker V olume Y ou can set the volume of the MFC speaker . 1 Press F unctio n , 1 , 1 , 6 . 2 Press or to select your volume setting (OFF , LOW , MEDIUM, or HIGH) and press Set . 3 Press St op to exit. In the OFF setting the speaker defaults to LOW when you press Hook . Ring V olume Y ou can set how loudly , or if, the MFC rin[...]

SETUP RECEIVE 5 - 1 Basic Receiving Operations Mode Ho w it works When to use it P age MANUAL Y ou control the phone line Use this mode when you 5-8 and must answer every call are using a computer yourself. modem on the same line or if you receive very few fax messages. F AX The MFC automatically For dedicated fax line. 1-4 answers every call as a [...]

SETUP RECEIVE 5 - 2 Setting Ring Delay The Ring Delay setting determines the number of times the MFC rings before it answers. If you have extension phones on the same line as the MFC, keep the Ring Delay default setting of 4 . (See Easy Receive , below and Operation fr om Extension T elephones , page 5-4.) 1 Press F unctio n , 1 , 2 , 2 . 2 Press o[...]

SETUP RECEIVE 5 - 3 3 Press St op to exit. Recommended Reductions If your paper is letter size (8.5" x 1 1"), and the incoming fax is letter size, select 88% A4, select 83% legal size, select 70% If your paper is legal size (8.5" x 14"), and the incoming fax is letter size, select 100% A4, select 100% legal size, select 88% Sett[...]

SETUP RECEIVE 5 - 4 Adv anced Receiving Operations Operation from Extension T elephones If you answer a fax call on an extension phone (or on an external phone in the EXT . jack), you can make your MFC take over by using the Fax Receive Code. When you press the Fax Receive Code 5 1 , the MFC starts to receive a fax. (See Easy Receive , page 5-2.) I[...]

SETUP RECEIVE 5 - 5 P olling Polling is the process of retrieving faxes from another fax machine. Y ou can use your MFC to “poll” other machines, or you can have someone poll your MFC. All parties involved in polling must set up their fax machines to accommodate polling. When someone polls your MFC to receive a fax, they pay for the call; if yo[...]

SETUP RECEIVE 5 - 6 Setting Up Sequential P olling Receive Y our MFC can request documents from several fax units in a single operation. Afterward, a Sequential Polling Report will be printed. 1 Press F unctio n , 1 , 2 , 7 . 2 Press or to select Polling ON POLLING RX:ON? SELECT < - - > & SET and press Set . 3 Specify the destination fax [...]

SETUP RECEIVE 5 - 7 T elephone Services Distinctive Ring This feature lets you use the Distinctive Ring subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ring pattern, so you’ll know which phone number is ringing. This is one way [...]

SETUP RECEIVE 5 - 8 Registering your Distinctive Ring P attern If you are not sure which ring pattern you have, call your telephone company . Then assign that pattern in the steps below . 1 Set the machine to MANUAL mode. 2 Press F unctio n , 1 , 0 , 1 . The screen displays the current setting of this feature. 3 Press or to select the SET Mode. 4 P[...]

SETUP RECEIVE 5 - 9 Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local phone companies. Subscriber services send the name or telephone number of your caller as the line rings. When a call comes in, after a few rings the MFC displays the telephone number of your caller (or name, if available). Once th[...]

SETUP RECEIVE 5 - 10[...]

SETUP SEND 6 - 1 Setup Send 6 Bef ore Y ou Begin Y ou can send a fax from the ADF (Automatic Document Feeder) or from the scanner glass. Sending F axes Using Multiple Settings When you send a fax you can choose any combination of the available settings: add a cover page and select a comment; set the contrast or resolution; send using overseas mode,[...]

SETUP SEND 6 - 2 ■ Documents to be faxed Document is Face Up Document Stopper must be from 5.8 to 8.5 inches wide, and from 5 to 14 inches long. ■ Insert documents face up , top edge first . ( 1 ) ■ Adjust the paper guides to fit the width of your document. ( 2 ) ■ Pull up the document stopper . ( 4 ) ■ Stagger the pages. Then place them [...]

SETUP SEND 6 - 3 Faxing fr om the Scanner Glass Scan Fax Y ou can fax pages from a book using the scanner glass. Documents are sent from memory; they can be letter or A4 size (8.5 inches to 1 1.7 inches). T o use the Scanner glass, the ADF must be empty . Document is Face Do wn 1 Lift the document cover . 2 Using the document guidelines on the left[...]

SETUP SEND 6 - 4 Y ou cannot use Scan Fax when the MFC is sending, receiving or printing a fax. Resolution ■ Press Resolution before you send the fax to select the resolution for the document you’re sending. (See Multiple Resolution T ransmission , page 6-1 1.) Standard —Suitable for most typed documents. (Fine and S. Fine lights are off.) Fi[...]

SETUP SEND 6 - 5 Manual T ransmission (ADF) Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax. 1 Insert the document in the feeder or on the scanner glass. 2 Press Hook for a dial tone. 3 Enter the fax number you want to call (you can enter the digits using the dial pad, or you can enter a One T[...]

SETUP SEND 6 - 6 Real Time T ransmission When memory is full, the MFC cannot continue scanning documents into memory before sending. However , you can turn on REAL TIME TX. 1 Insert the document in the feeder or on the scanner glass. 2 Press F unctio n , 1 , 3 , 8 . 8. REAL TIME TX 3 T o change the default setting, press or to select ON (or OFF) an[...]

SETUP SEND 6 - 7 Canceling Jobs in Memory Y ou can cancel tasks you’ve scheduled, such as Polling T ransmit, as well as all faxes waiting in Memory to be sent. If jobs are waiting, they appear on the display; otherwise, the screen displays NO JOB W AITING. 1 Press F unctio n , 1 , 4 . 4.REMAINING JOBS  2 If you have more than two jobs waiti[...]

SETUP SEND 6 - 8 Instead of using one of the comments above, you can enter up to two customized messages, each 27 characters long. Use the chart on page 4-2 to help enter characters. (See Composing Y our Own Comments , page 6-8.) 5.(USER DEFINED) 6.(USER DEFINED) Most of the SETUP SEND functions are temporary settings that allow you to make adjustm[...]

SETUP SEND 6 - 9 7 Press 1 if you want to select additional settings. The display returns to the SETUP SEND menu —OR— Press 2 if you are finished choosing settings, and go to Step 8. 8 Enter the fax number you’re calling. 9 Press Star t . Alwa ys Send Co ver P age Make sure Station ID is set up. This feature does not work without the Station [...]

SETUP SEND 6 - 10 Adv anced Sending Operations Overseas Mode After you send a fax using this feature, the feature turns itself off. 1 Insert document in the feeder or on the scanner glass. 2 Press F unctio n , 1 , 3 , 5 . 5.OVERSEAS MODE 3 Press or to select ON (or OFF) and press Set . 4 Press 1 if you want to select additional settings. The displa[...]

SETUP SEND 6 - 11 Multiple Resolution T ransmission Use this feature to select separate resolution settings for each page of the fax you’re sending. This could be useful if you’re sending a fax with photos and letters, or some pages with small print and others with normal print. Resolution settings return to ST ANDARD after the fax is sent. 1 I[...]

SETUP SEND 6 - 12[...]

AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 1 7 7 Storing Numbers f or Easy Dialing Y ou can set up your MFC to do three types of easy dialing: One T ouch, Speed Dial, and Groups for Broadcasting of faxes. Y ou can store names with these numbers for easy identification. If you must wait for another dial tone at any point in the dialing sequence, stor[...]

AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 2 Storing Speed Dial Numbers Y ou can store Speed Dial numbers, so you can dial by pressing only three keys (and Star t ). There are 100 Speed Dial locations. (See Speed Dialing , page 7-4.) 1 Press F unctio n , 1 , 5 , 2 . 2 Use the dial pad to enter a two-digit location SPEED-DIAL? #  (00–99) and [...]

AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 3 Setting Up Gr oups f or Br oadcasting Groups allow you to send the same fax message to many fax numbers by pressing only one One T ouch Group key (and Star t ). First , you’ll need to store each fax number as a One T ouch or Speed Dial number . Then , you can combine them into a Group. Each Gr oup uses [...]

AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 4 Dialing Options When you dial an auto dial number , the screen displays the name you’ve stored, or , if you haven’ t stored a name, the fax number you’ve stored. Searc hing T elephone Index Y ou can search for names you have stored in One T ouch and Speed Dial memories. Names are stored alphabetical[...]

AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 5 Br oadcasting Broadcasting is automatically sending the same fax message to multiple fax numbers. Using the Broadcast key , you can include Groups, One T ouch locations, Speed Dial locations and up to 50 manually dialed numbers. If you did not use up any locations for Groups, access codes or credit card n[...]

AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 6 Dialing Access Codes and Credit Car d Number s Sometimes you may want to choose from among several long distance carriers when you make a call. Rates may vary depending upon the time and destination. T o take advantage of low rates, you can store the access codes or long-distance carriers as One T ouch an[...]

REMOTE FAX OPTIONS 8 - 1 Remote Fax Options 8 P aging and F ax Forwar ding Y ou cannot use Paging and Fax Forwarding at the same time. T o use Paging or Fax Forwarding you must set Fax Storage to ON. Pr ogramming a P aging Number When Paging is selected, your MFC dials the pager number you’ve programmed, and dials your Personal Identification Num[...]

REMOTE FAX OPTIONS 8 - 2 Pr ogramming a F ax Forwar ding Number When Fax Forwarding is set to ON, your MFC stores the received fax in memory , then dials the fax number you’ve programmed, and forwards the fax message. 1 Press F unctio n , 1 , 7 , 1 . 2 Press or until the screen displays FAX FORWARD? F AX FOR W ARD? and press Set . 3 Enter the for[...]

REMOTE FAX OPTIONS 8 - 3 Remote Retrie v al Y ou can call your MFC from any fax machine using touch tone, then use the Remote Retrieval Access Code and other button presses to retrieve fax messages. Changing Remote Retrie val Access Code Enter your Remote Retrieval Access Code when the MFC picks up your call, so you can access features remotely . T[...]

REMOTE FAX OPTIONS 8 - 4 6 Fax Storage ON 7 Fax Storage OFF Remote Commands 95 Changing Fax Forwarding/ Paging setting 1 OFF 2 Fax Forwarding 3 Paging 4 FAX FWD No. Operation Details 96 Retrieve a fax 1 Memory Status List 2 Retrieve all faxes 3 Erase fax from the memory If you hear one long beep, the change is accepted. If you hear three short beep[...]

REMOTE FAX OPTIONS 8 - 5 Retrie ving Memory Status List Y ou can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages. 1 Dial your fax number . 2 When you hear the beep, immediately enter your Remote Retrieval Access Code ( 1 5 9 ). 3 When you hear two short beeps, use the dial pad to press 9 6 1 . 4 Using t[...]

REMOTE FAX OPTIONS 8 - 6 Changing F ax Forwar ding Number Remotel y Y ou can change the default setting of your fax forwarding number from a remote fax machine. 1 Dial your fax number . 2 When you hear the beep, immediately enter your Remote Retrieval Access Code ( 1 5 9 ). 3 When you hear two short beeps, use the dial pad to press 9 5 4 . 4 Enter [...]

PRINTING REPOR TS 9 - 1 Printing Reports 9 MFC Settings and Activity Y ou can print the following lists and reports: 1.XMIT REPORT Choose if you would like a T ransmission V erification Report printed after every fax you send. 2.ACT.REPORT Activity Report lists information about the last 50 incoming and outgoing faxes. TX means T ransmit; RX means [...]

PRINTING REPOR TS 9 - 2 T ransmission V erification (Xmit) Report Y ou can use the Xmit Report as proof that you sent a fax. This report lists the name or fax number of the receiving party , the time and date of transmission, and if the transmission was successful. When the feature is OFF , the report is printed only if there’ s an error during t[...]

COPY OPERA TIONS 10 - 1 Color Cop y Ke ys Y our Multi-Function Center allows you to make high-quality photocopies and transparencies. Copies can be in full color , one color, or black and white. Always make sure you have paper in the cassette before making copies. Do not pull on the paper while copying is in progress. Basic Copy Operations Copying [...]

COPY OPERA TIONS 10 - 2 Multiple Copies (Using the ADF) Y ou can make multiple copies using the document feeder . When you use Mono Copy or Color Copy , you can choose whether the copies will be ST ACKED (all copies of page 1, then all copies of page 2, etc.) or SOR TED (collated). (See Memory Full Message , below .) 1 Place the document in the fee[...]

COPY OPERA TIONS 10 - 3 Multiple Copies (Using the Scanner Glass) Y ou can make multiple copies using the scanner glass. When you use Mono Copy or Color Copy you can choose whether the copies will be ST ACKED (all copies of page 1, then all copies of page 2, etc.) or SOR TED (collated). (See Memory Full Message , page 10-2.) 1 Lift the Document Cov[...]

COPY OPERA TIONS 10 - 4 Enlarged or Reduced Copies (T emporary Setting) 1 Place the document in the feeder , or on the scanner glass. 2 Press Enlarge/Reduce . 3 Press or to choose an enlar gement ELG/RDC:100%  ONLINE SELECT & SET  ONLINE or reduction ratio and press Set . Y ou can reduce to 93% , 87% , 75% , 50%, or 25% of the original si[...]

COPY OPERA TIONS 10 - 5 Cop y Quality – T emporary Settings Y ou can quickly improve the copy quality by using the Copy Quality , Paper Type and Brightness keys. These settings are temporary , and the MFC returns to its default settings when you finish copying. Y ou might want to try different combinations of settings to see which best suits your[...]

COPY OPERA TIONS 10 - 6 Using the P aper T ype Ke y If you use premium paper , the copy quality is improved. Y ou can choose PLAIN P APER, INK JET P APER, GLOSSY P APER, or TRANSP ARENCY . For best results, we recommend using Brother special paper . 1 Place the document in the feeder , or on the scanner glass. 2 Press Paper Type . PAPER:PLAIN  O[...]

COPY OPERA TIONS 10 - 7 Cop y Quality – Changing Default Settings Press F unctio n , 3 to change default settings for Copy mode. These settings will remain until you change them again by pressing F unctio n . Adjust the colors using the Color Adjustment, Brightness, and Contrast settings. By pressing a number , you can adjust copy settings as sho[...]

COPY OPERA TIONS 10 - 8 Select P aper T ype 1 Press F unctio n , 3 , 1 . 1.PAPER TYPE 2 Press Set . 3 Press or to select your paper type PAPER:PLAIN   and press Set : PAPER:INK JET  PAPER:GLOSSY  PAPER:TRNSPRNCY  If you use Brother coated paper for 360 dpi, or 720 dpi (BP72CL), select INK JET , then select 360DPI or 720DP[...]

COPY OPERA TIONS 10 - 9 Color Adjustment 1 Press F unctio n , 3 , 3 . 2 Press or to select R: – + Light Dark B: – + G: – + RED, GREEN, or BLUE and press Set . 3 Press or to adjust the degree of color and press Set . 4 Return to Step 2 to select the next color — OR — Press St op to exit. Copy Brightness Y ou can adjust the brightness setti[...]

COPY OPERA TIONS 10 - 10 Legal Limitations Color reproductions of certain documents are illegal and may result in either criminal or civil liability . This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel regarding questionable documents. Copy[...]

WALK-UP VIDEO PRINTING 11 - 1 W alk-Up V ideo Printing 11 Getting Star ted W alk-Up V ideo Printing lets you use your MFC, connected to your camcorder , digital camera, video game, or VCR, to view a video on the attached equipment. The video signal and the output you create are NTSC (National T elevision System Committee). This is not compatible wi[...]

WALK-UP VIDEO PRINTING 11 - 2 A uto Switc h Whenever you connect video equipment to the MFC and turn the video signal on, the MFC Paper Type and Copy Quality keys automatically switch to video printing mode and the screen displays VIDEO:PRESS COPY CAPTURE READY As soon as you turn off the video equipment or disconnect it, the MFC returns to norm[...]

WALK-UP VIDEO PRINTING 11 - 3 Blac k & White Video Printing For Black and white video printing, follow the steps for Color V ideo Printing, using Mono Copy instead of Color Copy . Video Print Quality – T emporary Settings Y ou can quickly improve the copy quality of video printouts by using the Copy Quality , Paper T ype and Brightness keys. [...]

WALK-UP VIDEO PRINTING 11 - 4 Using the P aper T ype Key If you use premium paper , video print quality is improved. 1 W ith no documents in the feeder, plug the cable from your video camera’ s Out jack into the MFC’ s RCA pin jack. 2 Press Paper Type . PAPER:PLAIN  ONLINE SELECT & SET  ONLINE 3 Press or to select paper type PAPER:PLA[...]

WALK-UP VIDEO PRINTING 11 - 5 Changing Default Settings By pressing F unctio n , 4 and a number , you can adjust video printing settings as shown in the following chart. Press or to move through the selection for each setting. Press Set to save your selection. 1.PAPER TYPE Press and . PAPER:PLAIN QUALITY:NORMAL PAPER:INK JET PAPER:GLOSSY PAPER:TRNS[...]

WALK-UP VIDEO PRINTING 11 - 6 Setting P aper T ype 1 Press F unctio n , 4 , 1 . 2 Press or to select paper type PAPER:PLAIN   and press Set . PAPER:INK JET   PAPER:GLOSSY   PAPER:TRNSPRNCY If you are using Brother coated paper for 360 dpi (BP36CL) or 720 dpi (BP72CL), select INK JET , then select 360DPI or 720DPI (in Step 3). If y[...]

WALK-UP VIDEO PRINTING 11 - 7 Setting Print Size 1 Press F unctio n , 4 , 4 . 2 Press or to select print size SIZE:5.75"X4.25" and press Set . SIZE:4"X3" SIZE:4"X3"X6 3 Press St op to exit. Printed P osition ① 5.75" x 4.25" ➁ 4" x 3" ➂ 4" x 3" x 6 5.75" 4" 4" 4.25"[...]

WALK-UP VIDEO PRINTING 11 - 8 Video Printing Brightness Y ou can increase or decrease the brightness setting before making a copy . 1 Press F unctio n , 4 , 6 . 2 Press to make a darker copy and press Set .— OR — Press to make a lighter copy and press Set . 3 Press St op to exit. Video Capture fr om the PC Please see V ideo Capture fr om the PC[...]

SETTING UP THE MFC AND COMPUTER 12 - 1 12 Setting Up the MFC and Computer to W ork T ogether Bef ore Y ou Install Multi-Function Link ® Pr o Software Y our MFC and computer can work together only if you install the Brother Multi-Function Link ® Pro Software. Mult-Function Link Pro turns your machine into a multi-function center , by using it as a[...]

SETTING UP THE MFC AND COMPUTER 12 - 2 If Y ou Don’t Ha ve a CD-ROM Drive All software is supplied on CD-ROM. If you need a Floppy Diskette version you must tell the Brother Representative the version of W indows ® that you are using and your MFC model number . T o order, call Brother at 1-888-879-3232 ( USA ), 1-800-668-2768 ( from within Canad[...]

SETTING UP THE MFC AND COMPUTER 12 - 3 Connecting the MFC to the Computer When you connect the MFC to your computer , you must use the included Brother bi-directional IEEE-1284 compliant parallel cable. 1 Unplug the MFC power cord from the electrical outlet before connecting the parallel interface cable. 2 Make sure the computer is turned off and u[...]

SETTING UP THE MFC AND COMPUTER 12 - 4 Installing Multi-Function Link ® Pr o Software (CD-R OM 1) IMPORT ANT T o install the software using W indows NT ® W orkstation V ersion 4.0, you must be logged on as the Administrator . After Multi-Function Link ® Pro is installed, restart W indows NT ® a second time and again log in as the Administrator,[...]

SETTING UP THE MFC AND COMPUTER 12 - 5 Install Printer and Scanner Drivers Onl y If you only want to print and scan, you can install only the Brother MFC drivers, install: ■ Printer and Scanner Drivers Other Options View On-Line Documentation All instructions are in the On-Line Documentation and Help files on CD-ROM 1. View Pr oduct Support Infor[...]

SETTING UP THE MFC AND COMPUTER 12 - 6 ■ If you are using W indows ® 95/98 or W indows NT ® W orkstation V ersion 4.0, the Software Installation program appears automatically when you insert the Brother CD-ROM. ■ For W indows ® 95/98 and W indows NT ® W orkstation V ersion 4.0, you can also click on Start at the Desktop, select Run and then[...]

SETTING UP THE MFC AND COMPUTER 12 - 7 4 After the install is finished, click “On-Line Documentation” to access on-line documentation for Multi-Function Link ® Pro and PaperPort ® . The On-Line Documentation window will appear: 5 In the On-Line Documentation window , click on “Install Acrobat Reader” and follow the prompts on the screen. [...]

SETTING UP THE MFC AND COMPUTER 12 - 8 IMPORT ANT Please see the README.WRI file in the root directory of the CD-ROM (or diskette) for last minute important installation and troubleshooting information. Receiving Messages into the PC T o receive faxes into your PC through the MFC: (See Connecting the MFC to the Computer , page 12-3.) 1 Make sure th[...]

USING MFC AS PRINTER 13 - 1 13 Using MFC as Printer Features The Multi-Function Center offers you many features you’ll find in a high quality ink jet printer . Fast Printing Speed —Using Draft mode, you can print 4 pages per minute in full color . Brilliant 4-Color Output at 360 dpi —Printing at 360 dpi resolution on special coated paper or p[...]

USING MFC AS PRINTER 13 - 2 Printer Driver Y ou can change the following printer settings when you print from your computer: ■ Quality - Speed/Media Setting ■ Color Correction Control ■ Color Adjustment ■ Brightness/Contrast Adjustment/Halftone Selection ■ Start Maintenance Program (See Chapter 14, W indows ® Printing .) Choosing the Rig[...]

USING MFC AS PRINTER 13 - 3 Loading P aper in Multi-purpose Paper Cassette Y ou can use plain paper , coated paper , transparencies, glossy paper , envelopes and organizer (K, L) in the multi-purpose paper cassette. (See Paper , page 2-3 and Loading Paper in the Multi-Purpose Paper Cassette , page 2-6 for more information about paper .) 1 Remove th[...]

USING MFC AS PRINTER 13 - 4 Manual Feed Slot Y ou can feed one sheet at a time into the Manual Feed Slot. Paper loaded in the Manual Feed Slot is printed first, even when there is paper in the multi-purpose paper cassette. If you want to print more than one page using the Manual Feed Slot, on your PC, in the printer driver Properties Paper tab, sel[...]

USING MFC AS PRINTER 13 - 5 Sim ultaneous Printing/F ax Y our MFC can print data from your computer while sending or receiving a fax, or while scanning information into the computer . However , when the MFC is copying or receiving a fax on paper , it pauses the PC printing operation, and resumes when copying or fax receiving is complete. Fax sendin[...]

USING MFC AS PRINTER 13 - 6 T urning Off Bi-directional Printing Y ou can further improve print quality by turning off bi-directional printing and setting the MFC to print in one direction only . However , this will reduce print speed by one half. 1 Press F unctio n , 2 , 3 . 3.BI-DIR PRINT 2 Press 2 to select OFF (or 1 to select ON).[...]

WINDOWS ® PRINTING 14 - 1 14 W indows ® Printing Printer Em ulation If you are printing from the W indows ® environment, it is best to choose the GDI Brother MFC 9100 Series printer driver . Other emulations may reduce performance. If you need to print from DOS, the MFC 9100C will emulate EPSON LQ-510, LQ-850 and LQ-2550. Using the Maintenance U[...]

WINDOWS ® PRINTING 14 - 2 Using the Br other MFC 9100 Series Printer Driver The Brother MFC 9100 Series printer driver enables you to change settings and override defaults as you change your paper , document type, and colors for printing. In the Brother MFC 9100 Series on BRMFC: Properties dialog box there are three tabs: Paper , Quality/Color , a[...]

WINDOWS ® PRINTING 14 - 3 P aper Siz e Y ou can select the size of paper and envelopes and also define other sizes of paper . Letter (US) 8 1/2 x 11 inches (215.9 x 279.4 mm) Legal (US) 8 1/2 x 14 inches (215.9 x 355.6 mm) Executive (US) 7 1/4 x 10 1/2 inches (184.2 x 266.7 mm) A4 (International) 8.17 x 1 1.7 inches (210 x 297 mm) A5 (Internationa[...]

WINDOWS ® PRINTING 14 - 4 P aper Source For the MFC, you can choose Feeder or Manual. Feeder The multi-purpose sheet feeder is primarily used for printing on standard-size paper and envelopes. Manual Feed If your paper has difficulty feeding from the sheet feeder , we recommend using the Manual paper feed method. Y ou will have to load paper sheet[...]

WINDOWS ® PRINTING 14 - 5 Copies The Copies selection tells W indows how many copies you want to print from a software application. This setting is independent of the “copies selection” that may be available within the print menus of your software application. Do not use the two selections simultaneously . Collate In multiple page jobs that ar[...]

WINDOWS ® PRINTING 14 - 6 Quality/Color T ab The Quality/Color tab enables you to select the print quality , media, colors (matched to PC monitor , custom colors, or mono), and document type. Click the Quality/Color tab to display this screen: Select the Apply button to apply your selected settings. T o return to the default settings, click the De[...]

WINDOWS ® PRINTING 14 - 7 Media Select the media (type of paper). The MFC changes the way it places dots depending on the selected media type. T o get good print output, make sure to select the correct media type. Selecting media type changes the print quality selection to the most suitable one as listed below . W e recommend that you print with t[...]

WINDOWS ® PRINTING 14 - 8 Contr olling the Color T o get accurate color matched output between the monitor and MFC, the color data should be adjusted for the MFC before printing. Color adjustment is provided by both W indows ® 95/98 and this printer driver . Using this feature, the color data is adjusted by W in95 and 98 ICM or the Brother MFC 91[...]

WINDOWS ® PRINTING 14 - 9 Custom Setting Y ou can customize your settings by selecting the type of color matching, half tone, and effect that will be used. Color Matching Y ou can select the color matching method manually . Since the way of reproducing color and the reproducible range of color between the monitor and the MFC are different, color m[...]

WINDOWS ® PRINTING 14 - 10 Effect ■ Brightness Change the brightness of the whole image lighter or darker . Moving the scroll bar to the left makes your image darker and moving the scroll bar to the right makes your image lighter . ■ Contrast Change the contrast of an image. Darker sections will be more dark and lighter sections will be more l[...]

WINDOWS ® PRINTING 14 - 11 Monitor Calibration If you want to get the closest color to your PC monitor on the printouts, calibrate your monitor by clicking this button. The method used to express color is different between monitors and the MFC. The PC monitor uses the three primary colors—Red, Green, Blue— to create full colors and the MFC use[...]

WINDOWS ® PRINTING 14 - 12 Cleaning If you see dots are missing on the printout, clean the print head. Print the test page and to see which color has problems. 1 Select the color to be cleaned. 2 Press the Clean button. The MFC starts cleaning. W ait until Online shows again on the MFC display . The Printer Adjustment T ab V er tical Alignment If [...]

USING MUL TI-FUNCTION LINK ® PRO SOFTW ARE 15 - 1 15 Using Multi-Function Link ® Pr o Softwar e Intr oduction This chapter outlines the basics of the Brother software, so you can get started using the Multi-Function Link ® Pro software. Detailed installation and setup instructions are in the On-Line Documentation section of the Brother CD-ROM 1 [...]

USING MUL TI-FUNCTION LINK ® PRO SOFTW ARE 15 - 2 MFC Remote Setup The MFC Remote Setup application allows you to quickly set up your MFC by taking advantage of the ease and speed of programming on your PC. When you access this application, the settings on your MFC will be downloaded automatically to your PC and displayed on your computer screen. [...]

USING MUL TI-FUNCTION LINK ® PRO SOFTW ARE 15 - 3 Multi-Function Link ® Pr o Main Menu The Multi-Function Link ® Pro Main Menu is the application used for all fax sending and receiving operations. It also contains an electronic Phone Book program and a Log Manager that maintains a record of all PC fax transactions. The Main Menu can be accessed [...]

USING MUL TI-FUNCTION LINK ® PRO SOFTW ARE 15 - 4 Sending a Fax fr om the Main Menu Y ou can send a fax from the Main Menu and attach multiple files. The “attachments” can even be in different file formats. 1 From the Main Menu window , select the Send Fax button— OR — Select Send Fax from the Start pull-down menu. The Send Fax window will[...]

USING MUL TI-FUNCTION LINK ® PRO SOFTW ARE 15 - 5 Receiving F axes into the PC T o receive faxes into your PC through the MFC, you must first have connected your MFC to your computer . Then, you can load the Multi-Function Link ® Pro software. (See Setting up the MFC and Computer to W ork T ogether , page 12-1.) Use the following checklists for t[...]

USING MUL TI-FUNCTION LINK ® PRO SOFTW ARE 15 - 6 Viewing Received F axes Faxes that are received into the PC will appear in the InBox of the Log Manager . T o access the Log Manager , from the Main Menu click the Log Manager button— OR —From the Start pull-down menu, select Mail/Log. 1 In the Log Manager , select the Fax folder . 2 Then selec[...]

16 - 1 USING PAPERPOR T ® AND TEXTBRIDGE 16 Using PaperPort ® and ScanSoft™ T extBridge ® 16 PaperPort ® for Brother is a document management application. Y ou will use PaperPort ® to view incoming faxes and scanned documents. PaperPort ® has a sophisticated, yet easy-to-use, filing system that will help you organize your documents. It allo[...]

USING PAPERPOR T ® AND TEXTBRIDGE 16 - 2 Viewing Items in P aperP or t ® PaperPort ® provides several ways to view items: Desktop V iew displays a thumbnail , a small graphic that represents each item in a Desktop or folder . Items in the selected folder appear on the PaperPort ® Desktop. Y ou can see PaperPort ® items (MAX files) and non-Pape[...]

16 - 3 USING PAPERPOR T ® AND TEXTBRIDGE Links to Man y Other Applications PaperPort ® automatically recognizes many other applications on your computer and creates a “working link” to them. The Link Bar at the bottom of Desktop view shows icons of those linked applications. T o use a link, drag an item onto one of the icons to start the appl[...]

USING PAPERPOR T ® AND TEXTBRIDGE 16 - 4 Impor ting Items fr om Other Applications In addition to scanning items, you can bring items into PaperPort ® in a variety of ways and convert them to PaperPort ® (MAX) files in several different ways: ■ Print to the Desktop V iew from another application, such as Microsoft Excel. ■ Import files saved[...]

16 - 5 USING PAPERPOR T ® AND TEXTBRIDGE Accessing the Scanner From the PaperPort ® window , select the Scan or T wain button or from the File drop-down menu choose Acquire. Multi-Function Link ® Pro’ s T wain dialog box will appear: Scanning a Document into the PC 1 Place the document in the feeder , or on the scanner glass. 2 Adjust the foll[...]

USING PAPERPOR T ® AND TEXTBRIDGE 16 - 6 Settings in the Scanner Window Resolution: Resolution: Select the scanning resolution from the Resolution drop down list. Higher resolutions take more memory and transfer time, but can achieve a finer scanned image. Y ou can choose: • 100 x 100 dpi • 150 x 150 dpi • 200 x 100 dpi (Black & White, G[...]

16 - 7 USING PAPERPOR T ® AND TEXTBRIDGE Size: Set the Size to one of the following: • Letter (8 1/2 x 11 in.) • A4 (210 x 297 mm.) • Legal (8 1/2 x 14 in.) • A5 (148 x 210 mm.) • B5 (182 x 257 mm.) • Executive (7 1/4 x 10 1/2 in.) • Business Card (60 x 90 mm.) • Custom (User adjustable from 0.35 x 0.35 in. to 8.5 x 14 in.) After y[...]

USING PAPERPOR T ® AND TEXTBRIDGE 16 - 8 PreScanning an Image PreScanning allows you to scan an image quickly at a low resolution. A thumbnail version of the image will appear in the Scanning Area. This is only a preview of the image so you can see how it will look. The PreScan button is used to preview an image for cropping any unwanted portions [...]

16 - 9 USING PAPERPOR T ® AND TEXTBRIDGE Video Capture fr om the PC V ideo Capture is the process of isolating a single frame (or picture) from media played on video equipment (such as a video camera or VCR) and then converting that frame into an image file on your PC. Once the frame is an image file, it can be saved, printed, faxed, and inserted [...]

USING PAPERPOR T ® AND TEXTBRIDGE 16 - 10 Capturing An Image Y ou can access Multi-Function Link ® Pro’ s T wain dialog box from the PaperPort ® for Brother viewer or from any application that is compatible with T wain scanning devices. T o capture a frame as an image: 1 Connect your video equipment to the MFC. 2 From PaperPort ® , select Acq[...]

16 - 11 USING PAPERPOR T ® AND TEXTBRIDGE The V ideo Capture dialog box will appear . 5 Select the Source of the video: • Live Camera • T ape/VCR • Laser Disc ® • Digital Camera 6 Select the T ype of video: • Auto-is the most common choice, since the system will determine the T ype for you. • Moving • Still • High Quality • Pro [...]

USING PAPERPOR T ® AND TEXTBRIDGE 16 - 12 9 T urn on your video equipment and start running the video. 10 When you see the frame you want to capture, click the Pause button. The frame will be displayed in the viewer screen section of Multi-Function Link ® Pro’ s T wain dialog box. 11 If you wish to capture the displayed frame, click the OK butt[...]

17 - 1 F AXING WITH NETCENTRIC ™ F AXSTORM 17 17 Using Internet Faxing with NetCentric ™ FaxStorm NetCentric ™ Internet Fax Internet faxing (NetCentric FaxStorm) brings together the power of the PC and the economy of the Internet. Outgoing faxes are relayed from your desktop to a network provider ’ s fax server over an IP connection. From t[...]

F AXING WITH NETCENTRIC ™ F AXSTORM 17 - 2 Bef ore Y ou Begin Compatible Operating Systems NetCentric ™ FaxStorm can be used with W indows ® 3.1 x , 95/98 and W indows NT ® W orkstation V ersion 4.0 operating systems to integrate with your Internet fax account. Set Up Y our Fax Service Account Before you can install NetCentric ™ FaxStorm, y[...]

17 - 3 F AXING WITH NETCENTRIC ™ F AXSTORM File Size —Number of bytes in the fax file. Received T ime —T ime at which the fax was received on the server . T ransmit Rate —T ransmission speed used to transmit the file to the server . From —Person or organization that sent the fax. JobID —Number that uniquely identifies the fax job. The J[...]

F AXING WITH NETCENTRIC ™ F AXSTORM 17 - 4 Overview of Utilities NetCentric ™ FaxStorm includes the following related utilities to help you manage your faxing activities: Contact Manager Use Contact Manager to organize your contacts and import database files of existing address books. Cover P age Builder Cover Page Builder is your creative tool[...]

17 - 5 F AXING WITH NETCENTRIC ™ F AXSTORM Sending Fax es Y ou can send a fax directly from the NetCentric ™ FaxStorm, or use the Print Driver to send a fax from any W indows ® application or as e-mail. The Send Fax dialog box has three tabs: General tab, Attachments tab and Options/Sender tab. T o access the Send Fax W indow , in the NetCentr[...]

F AXING WITH NETCENTRIC ™ F AXSTORM 17 - 6 Adding Contacts One at a Time ■ Enter the recipient’ s information in the First Name, Last Name, or Company Name fields. The Contact Manager searches for the contact and fills in the rest of the recipient’ s information— OR — ■ If the recipient is not in its database, enter the information. ?[...]

17 - 7 F AXING WITH NETCENTRIC ™ F AXSTORM Saving a Ne w Contact from the F ax Send Window After entering the recipient information for the fax, you can add the entry to your Contact Manager database: 1 Click on the New Contact button. The New Contact window appears: 2 In the New Contact window , click the group in which you wish to place the con[...]

F AXING WITH NETCENTRIC ™ F AXSTORM 17 - 8 About Sending a F ax as E-mail Y ou can send fax files and attachments to a recipient’ s e-mail address rather than to a fax number . When fax files are sent by e-mail, they arrive as TIFF file attachments to the e-mail message. The recipient can then view the TIFF files with an e-mail utility or an ex[...]

17 - 9 F AXING WITH NETCENTRIC ™ F AXSTORM Options/Sender T ab Use the Options/Sender tab to specify the billing code, resolution, request e-mail notification, when to send the fax and a change to the sender information. T o set the defaults of all your faxes, click the Set Defaults button in the lower left-hand corner . Options modified in the S[...]

F AXING WITH NETCENTRIC ™ F AXSTORM 17 - 10 If Y ou Are Using Windows NT ® W orkstation V ersion 4.0 1 In your W indows ® application, open the document you wish to convert. 2 Select Print from the File menu. 3 In the Print dialog window , select NetCentric ™ FaxStorm from your list of printers. 4 Click Properties (or click the button that di[...]

17 - 11 F AXING WITH NETCENTRIC ™ F AXSTORM T o Ad d a Ne w Contact to the All Group: 1 In the NetCentric FaxStorm window , Select New Contact from the Contact menu. The Contact Detail window appears: 2 Enter additional information about the contact in the Contact Detail window . 3 Click the OK button to save the new contact. The Contact Manager [...]

F AXING WITH NETCENTRIC ™ F AXSTORM 17 - 12 T o Ad d a Ne w Contact to Another Group: 1 In the NetCentric FaxStorm window , click on the Contacts button — OR —Select Contact Manager from the Contact menu. The Contact Manager window appears. 2 Click the folder where you want to place the new contact and click the New Contact button. The Contac[...]

17 - 13 F AXING WITH NETCENTRIC ™ F AXSTORM Setting Up Multiple Addresses The Contact Detail window has three tabs: General , Notes and User Fields . The General tab of the Contact Detail window has a separate sub-tab for each address or location. On the General tab you can modify the contact information, add and delete addresses, launch a web br[...]

F AXING WITH NETCENTRIC ™ F AXSTORM 17 - 14 Managing Y our Fax es in the Status Manager The Status Manager connects to your account, retrieves your sent and received faxes and displays their status. Y ou can open the Status Manager to check your faxes, or you can set the Status Manager ’ s options so that Status Manager checks the status at an [...]

17 - 15 F AXING WITH NETCENTRIC ™ F AXSTORM Viewing F axes Y ou Received (Inbox) 1 Click the Inbox tab at the bottom left-hand side of the Status Manager window . FaxStorm downloads all faxes that have been sent to your Inbox. 2 Click on a fax to select it, and click the V iew button to view the file. 3 Double-click the fax to view the Inbox Deta[...]

F AXING WITH NETCENTRIC ™ F AXSTORM 17 - 16 Checking Sent F axes in Y our Account Page Outbo x Y ou can check the faxes you sent from your account home page, as well as from NetCentric ™ FaxStorm. 1 Log on to your account home page using a web browser , or select We b from the Utilities menu, then select Account Home Page . 2 Click the Faxes li[...]

18 - 1 USING AUTOMA TIC E-MAIL PRINTING 18 18 Using Automatic E-Mail Printing A utomatic E-Mail Printing (For Windows ® 95/98 Onl y) The Brother Automatic E-Mail Printing software is a utility program that reads your E-mail messages from a specified POP3 server and automatically prints to a printer . Please read this section befor e using the soft[...]

USING AUTOMA TIC E-MAIL PRINTING 18 - 2 A utomatic E-Mail Printing is f or Windows ® 95/98 Only Automatic E-Mail Printing is a 32-bit software application. It cannot run on W indows ® 3.1 x , even if W in32 is installed on your computer . Y ou Cannot Use a 16-bit TCP/IP Stac k T o run Automatic E-Mail Printing, you MUST have a 32-bit TCP/IP stack[...]

19 - 1 COLOR FAXING 19 19 Color Fa xing with Fa xSpeed (F or Windows ® 3.1 x and 95/98 Only) Intr oduction FaxSpeed is a W indows ® color PC fax software application that allows you to convert color image files so you can fax them to the receiving party’ s PC. (See Cr eating FaxSpeed Read Module Disks for Recipients , page 19-4.) The receiving [...]

COLOR F AXING 19 - 2 Special Coded Format (InfoIma g e) A FaxSpeed InfoImage is a graphic image representation of digital computer files, generated by a proprietary procedure. On paper , an InfoImage is composed of block(s) of very small black and white squares: Installing F axSpeed In the CD-ROM window , click the Install FaxSpeed button and follo[...]

19 - 3 COLOR FAXING 8 At the end of the installation, a success message should be displayed. Click the OK button to proceed. After installation is finished, a new FaxSpeed program group containing the FaxSpeed icons will appear in W indows ® : FaxSpeed Send: Activates the FaxSpeed Send module. FaxSpeed Read: Activates the F AX Read module. FaxSpee[...]

COLOR F AXING 19 - 4 Creating F axSpeed Read Module Disks f or Recipients Y ou can create a disk of the Read module to give to recipients of your InfoImages, so they can convert and read them on their computer . 1 Select the Create Read Module Install Disk icon from the FaxSpeed program group. The FaxSpeed Copy W izard window appears with the follo[...]

19 - 5 COLOR FAXING Quic k Star t Pr ocedures If you want to start sending and reading InfoImages immediately , these are the basic procedures. How to Send an Inf oImage Y ou must be in the FaxSpeed application to select the file(s) you wish to send as an InfoImage. T o Send an InfoImage with FaxSpeed Standar d Send: 1 From the FaxSpeed program gro[...]

COLOR F AXING 19 - 6 Using the FaxSpeed Macr o T o send the current document in your w or d processor di- rectly to FaxSpeed: 1 Open your word processor application, and open or create the required document. 2 Select the Run FaxSpeed option from the File menu. The current file will be generated into an InfoImage. Then the FaxSpeed Setup dialog box [...]

19 - 7 COLOR FAXING How to Read an Inf oImage that W as Received Into Multi-Function Link ® Pr o When you receive a new fax into your PC, the MFL Pro Fax Main Menu will indicate a new fax was received. Click the Log Manager button to view the Inbox Log. Then select the new fax and click the V iew button. If you view the fax and see that it is an I[...]

COLOR F AXING 19 - 8 If the Recipient Uses Another F ax Application The recipient may use a PC modem and another fax application to receive faxes directly into a computer . As soon as the fax is an InfoImage on the computer , the recipient can go directly to FaxSpeed to read it. FaxSpeed Read Module f or Recipients T o decompress and read your Info[...]

19 - 9 COLOR FAXING If Recipient Uses Fax Mac hine and Scanner Recipients who receive fax transmissions on paper at a fax machine must use a scanner to scan the image into their computer . FaxSpeed Read Module f or Recipients T o decompress and read your InfoImages, the recipient’ s computer must have the FaxSpeed Read Module Install Disk that yo[...]

COLOR F AXING 19 - 10[...]

20 - 1 IMPOR T ANT INFORMA TION 20 20 Important Information Standar d T elephone and FCC Notices These notices are in effect on models sold and used in the United States only . When programming emergency numbers and/or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call before[...]

IMPOR T ANT INFORMA TION 20 - 2 Y our telephone company may make changes to its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If you experience trouble with your MFC 9100C,[...]

20 - 3 IMPOR T ANT INFORMA TION Federal Communications Commission (FCC) Declaration of Conf ormity (For USA Only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater , NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the products Product Name: MFC 9100C comply with Part 15 of the FCC Rules. Operatio[...]

IMPOR T ANT INFORMA TION 20 - 4 Impor tant Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 5 Do not place this product [...]

20 - 5 IMPOR T ANT INFORMA TION 14 Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points and/or other risks, and may void your warranty . Refer all servicing to Authorized Service Personnel. A list of Authorized Service Centers has been included for your convenience, or you may con[...]

IMPOR T ANT INFORMA TION 20 - 6 Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the r[...]

21 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 21 T r oubleshooting and Routine Maintenance T roub leshooting Fax-Bac k System Brother Customer Service has installed an easy-to-use Fax-Back System, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a da[...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 - 2 Err or Messages Error Messa ge Cause Action CHECK CASSETTE MFC cassette cover is open Close cassette cover or install or MFC cassette is not cassette properly . installed properly . CHECK P APER MFC is out of paper . Add paper to cassette. CHECK P APER SIZE Y our Paper Size setting may Change either pa[...]

21 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE Err or Messages Error Messa ge Cause Action MA CHINE ERROR MFC has a mechanical Call Brother Customer XX problem. Service. USA: 1-800-284-4329 From within Canada: 1-800-853-6660 From within Montr eal: 1-514-685-6464 MEMOR Y FULL Y ou can’t store data in the See page 10-2. memory . NEAR EMPTY One or m[...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 - 4 Document Jams and P aper Jams Based upon where the original document or printed sheet is jammed, follow the appropriate set of instructions to remove it. Document Jam in the T op of the ADF Unit 1 Remove any paper from the ADF Cover document feeder that is not jammed. 2 Lift the ADF cover . 3 Pull the [...]

21 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE P aper Jam 1 Remove the paper cassette. 2 Press the blue r elease button and pull the jammed paper out toward you. Blue Release Button 3 Slide the paper cassette into the MFC until it locks into place.[...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 - 6 If Y ou Are Having Difficulty with Y our MFC If you think there is a problem with your MFC, make a copy first. If the copy looks good, the problem is probably not your MFC. Check the chart below and follow the troubleshooting tips. Difficulty Suggestions Condensed Print and If your copy looks good, you[...]

21 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE Difficulty Suggestions MFC Does Not Answer Make sure the MFC is not in MANUAL mode. When Called. Check for dial tone. If possible, call your MFC to hear it answer . If there is still no answer, check the telephone line cord connection. If there is no ringing when you call your MFC, call your T elephone[...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 - 8 Y ou see the “New Click on ‘Do not install a driver . (W indows Hardware Found” will not prompt you again)’ and click ‘OK’. message on your PC (See page 12-3.) screen (although you have already installed the drivers in W indows 95). Y ou see the “Update Follow the instructions from the in[...]

21 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE “Unable to write to 1. Make sure the MFC is on (plugged into the LPT1” or “LPT1 AC outlet) and that it is connected directly already in use” Error to the computer using the bundled Message appears. IEEE-1284 bi-directional parallel cable. The cable must not go through another “MFC is Busy” [...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 - 10 How to Impr ove Print Quality T est Print If the quality is not satisfactory , first print a test page to help you identify settings you may want to change. 1 Press F unctio n , 2 , 1 . 1.TEST PRINT 2 Press Star t . The MFC begins printing. 3 Press St op to exit. Cleaning the Print Head Clean the prin[...]

21 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE Aligning Ink Car tridges This feature allows you to check and align the ink cartridges to assure best print quality . Make sure there is paper in the cassette before you start the alignment procedure. 1 Press F unctio n , 2 , 2 . 2.VERTICAL ALIGN 2 Press Star t . The MFC prints a sample page. Study th[...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 - 12 T urning Off Bi-directional Printing Y ou can further improve print quality by turning off bi-directional printing and setting the MFC to print in one direction only . However , this will reduce print speed by one half. 1 Press F unctio n , 2 , 3 . 3.BI-DIR PRINT 2 Press 2 to select OFF (or 1 to se[...]

21 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE W ARNING Damage caused to your MFC by failure to lock the scanner before moving and shipping will void your warranty . 4 Remove the paper cassette and pack them. 5 Remove the ink cartridges and replace them with the yellow shipping cover that was part of the original packing materials. 6 Wrap the MFC [...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 - 14 8 Close the carton. Routine Maintenance Cleaning the Scanner Unplug the MFC and lift the document cover . Clean the scanner glass and the white film with isopropyl alcohol on a lint free cloth. Document Cover White Film[...]

21 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE Lift the ADF unit. Clean the white roller and the glass strip under the roller with isopropyl alcohol on a lint-free cloth. White Roller Glass Strip ADF Unit If the screen still displays a scanner error , call Brother Customer Service for assistance at 1-800-284-4329 ( USA ), 1-800-853-6660 ( from wit[...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 - 16 Cleaning the Pick-up Roller 1 Remove the paper cassette from the MFC. 2 W ipe the pick-up rollers with a cloth moistened with isopropyl alcohol. Pick-up Roller s 3 Slide the paper cassette into the MFC until it locks into place. W ARNING Be sure to unplug the MFC from the main power outlet before clea[...]

21 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE 4 Open the ink cartridge covers Clips Cartridge Cover by pressing the clips together as shown in the illustration. 5 Remove the ink cartridge by lifting it up and out of the print head. 6 Open the new ink cartridge bag for the color on the display and remove the ink cartridge. 7 Hold the new ink cartr[...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 - 18 9 Close the cartridge covers until they Cartridge Sensor click into place. 10 After installing the ink cartridges, close the scanner cover . Y our MFC prepares for a “head cleaning” and goes online. The display screen prompts you to verify a new ink cartridge was inserted for each color you remove[...]

21 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE ■ Once you open an ink cartridge, install it in the MFC and use it up within six months of installation. Use unopened ink cartridges by the expiration date written on the cartridge package. ■ DO NOT refill the ink cartridges. Attempting to use refilled cartridges may cause damage to the print head[...]

TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 - 20[...]

GLOSSAR Y 22 - 1 22 22 Activity Report Lists information about the last 50 incoming and outgoing faxes. TX means Transmit. RX means Receive. ADF (A utomatic Document Feeder) Refers to the number of pages that can be placed in the document feeder and fed one at a time automatically . All Dial List A listing of names and numbers stored in One T ouch [...]

GLOSSAR Y 22 - 2 Cover P age Prints a page at the other party’ s machine, that contains the sender and recipient’ s name and fax number , number of pages and comment. Y ou can generate an electronic cover page at the other end with pre-programmed information from memory or you can print a sample cover page to fax with your document. Cover P age[...]

GLOSSAR Y 22 - 3 group n umber A combination of One T ouch and/or Speed Dial numbers that are stored on a One T ouch key for Broadcasting. Ink Management button Cleans the print head and/or resets the ink dot counter after replacing an ink cartridge. interval The preprogrammed time period between automatically printed Activity Reports. Y ou can pri[...]

GLOSSAR Y 22 - 4 Real Time T ransmission When memory is full, send documents in real time. remote retriev al access The ability to access your MFC remotely from a touch tone phone. remaining jobs Y ou can check which jobs are waiting in memory and cancel jobs individually . remote retriev al access code The four -digit code (159 ) that allows you t[...]

23 - 1 SPECIFICA TIONS 23 23 Specifications Pr oduct Description Six performance modes are available for the 6in1 model MFC 9100C: Fax, Printer , Copier, Scanner , PC Fax and V ideo Capture. F ax Specifications Compatibility ITU-T Group 3 Coding System MH/MR/MMR Modem Speed 14400/12000/9600/7200/4800/2400 Automatic Fallback Document Size ADF Width:[...]

SPECIFICA TIONS 23 - 2 F ax Specifications (Contin ued) Communication Source Public switched telephone network Operating Environment 50–95 ° F (10–35 ° C) Best Print Quality 68–91 ° F (20–33 ° C) Power Sour ce 120V AC 50/60Hz (USA, Canadian V ersion Only) Power Consumption Standby: under 12 watts Operating: under 30 watts Dimensions 19.[...]

23 - 3 SPECIFICA TIONS Print Media Paper Input Automatic loading from the Multi-Purpose Paper Cassette or manual loading from the Manual Feed Slot ■ Paper type: Plain paper , coated paper, glossy paper , transparancies, or ganizer paper (K, L) and envelopes ■ Paper size: Letter , Legal, A4, B5, A5 Executive, envelopes: CM10, DL, C5 or ganizer: [...]

SPECIFICA TIONS 23 - 4[...]

INDEX I - 1 Index A access codes, storing 7-6 accessories and supplies ii ADF (automatic document feeder) 6-1 alternating, displays 3-2 answer mode EXT . TEL/T AD 5-1 F AX 5-1 manual 5-1 answering machine. See T AD (telephone answering device) assembly of MFC 2-7 grounded 3-prong plug 2-8 installing ink cartridges 2-8 loading paper 2-6 paper casset[...]

INDEX I - 2 cover page composing 6-7 custom comments 6-8 for all faxes 6-9 for next fax only 6-8 printed form 6-9 credit card numbers, storing 7-6 custom telephone features 2-16, 21-7 Customer Service i D date and time setting 4-1 default settings 10-7 delayed fax 6-10 dialing access codes 7-6 automatic fax redial 6-5 credit card numbers 7-6 Groups[...]

INDEX I - 3 fax(es), stand-alone receiving 5-1 difficulties 21-6 erasing from memory 8-4 forwarding 8-2, 8-4 polling 5-5 printing from memory 5-4 reducing to fit on paper 5-2 retrieving from a remote site 8-5 sending 6-1 automatic fax redial 6-5 automatic transmission 6-4 broadcasting 7-5 canceling from memory 6-7 contrast 6-4 cover page. See cover[...]

INDEX I - 4 printing driver 12-4 receiving faxes 15-5 if you are having difficulty 21-6 viewing faxes 15-6 scanning into PC accessing 16-5 settings 16-5 TW AIN compliant driver 16-4 sending faxes adding a cover page 15-4 attachment(s) 15-4 cover page only 15-3 if you are having difficulty 21-7 QuickFax 15-3 multi-line connections (PBX) 2-15 multi-p[...]

INDEX I - 5 MFC 13-1 quality 21-10, 21-14 resolution 23-2 specifications 23-2 speed 23-2 status 13-5 video capture. See PaperPort ® video printing. See video printing (walk-up) W indows ® 14-1 Q questions. See Br other Fax-Back System R Real T ime T ransmission 6-6 receiving faxes. See fax(es), stand- alone and Multi-Function Link ® Pr o rediali[...]

INDEX I - 6 T T AD (telephone answering device), external answer mode 5-1 connecting 2-1 1 recording outgoing message 2-13 telephone, external 2-11 telephone index (T el-index) 7-4 test faxing 1-1 text, entering 4-2 timer 4-4 T ransmission V erification 9-2 transparencies 2-3 triplex adapter 2-14 troubleshooting 21-1 document jam 21-4 error message[...]

R - 1 Using Remote Retrieval Access Code 1 Dial your fax number from a fax machine using touch tone. 2 When your MFC answers and beeps, immediately enter your Remote Retrieval Access Code (159 ). 3 The MFC signals the kinds of messages received: 1 long beep — Fax message(s) No beeps — No messages. 4 After 2 short beeps, enter a command. 5 Press[...]

R - 2 Press , , , . telephone number of the remote fax machine where you want your fax message forwarded, and then press . To retrieve a Memory Status List to check the new number, after two short beeps press . Enter the number of the remote fax machine, and press . Program Fax Forwarding Number press . Enter the new 4 9 6 1 Turn Fax Storage on , p[...]

Manuf actured by Brother Industries Ltd. whose quality system is registered by BSI and JQA. BSI Cer tificate of registration No . FM27214 JQA Cer tificate of registration No . JQA-0367 * LE2286001 Printed in Japan These machines are made f or use in the USA and CANAD A only . W e cannot recommend using them ov erseas because it ma y violate the T e[...]