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Brother NC-100h manual

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Table of contents for the manual

  • Page 1

    NC9100h_FM6.0 Multi-Protocol Print/Fax Server Network User’s Guide NC-100h Version 0 Please read this manual thoroughly before using the machine. You can print or view this manual from the CD-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all times. The Brother Solutions Center (http://sol utions.b r[...]

  • Page 2

    i NC9100h_FM6.0 Trademarks Brother is a regi st ere d tr ad e ma r k of Brother Industries, Ltd. UNIX is a trademarks of UNIX Systems Laboratories. Ethernet is trademark of Xerox Corp oration. Postscript is trademark of Adobe Systems Incorporated. Apple, Macintosh, and Rendezvous are trademarks of App le Compu ter, Inc. IBM, LAN Server, and AIX are[...]

  • Page 3

    ii NC9100h_FM6.0 IMPORTANT NOTE: For technical and operational assistance , you must call. Calls must be made from within that country. In USA 1-800-284-4329 In Canada 1-877-BROTHER (514) 685-6464 ( In Montreal ) If you have any comments or suggestions, please write to us at: In Europe European Technical Servi ces Shepley Street Audenshaw Mancheste[...]

  • Page 4

    iii NC9100h_FM6.0 IMPORTANT INFORMATION: REGULATIONS Federal Communications Commi ssion (FCC) Declaration of Conformity (For U.S.A. only) Responsible Party: Brother Internat ion al Corporation 100 Somerset Corp or a te Bou l e va rd Bridgewater, NJ 08807-091 1, USA TEL: (90 8) 704-1700 declares, that the product s Product Name: Brother Netw ork Car[...]

  • Page 5

    iv NC9100h_FM6.0 Declaration of C onformity (Europe) We, Brother Ind ustries, Ltd., 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467 -8561, Japan declare that this pr oduct is in conformity with th e following normative documents. Safety: EN 60950, EMC: EN 55022 Class B, EN 55024 following the provisions of th e Low Voltage Directi ve 73/23/EEC and the El[...]

  • Page 6

    v NC9100h_FM6.0 Table of Contents 1 Introduction ............... ................................................ ........... 1-1 Computer Netwo rk Basics ........ .... ... ................ ............. ... . 1-1 Overview ............. ................ ................ ............. ........... 1-1 Protocols ..... ............. ................ ..[...]

  • Page 7

    vi NC9100h_FM6.0 3 Front Panel Setup ................. ... .... ... ... ................ ............. ... ... 3-1 LAN Main Set up Menu ... ................ ............. ................ ...... 3-1 Setup TCP/IP . ................ ................. ................ ............ 3-2 BOOT Method .................. ................ ................ ..[...]

  • Page 8

    vii NC9100h_FM6.0 4 Network Printing from Windows ® (Peer to Peer) ........... .... 4-1 For Windows ® 200 0/XP, LAN Ser v er an d Wa rp Serv er users ............... ............. ................ ................ ................ ............. . 4-1 Overview ............. ................ ................ ............. ........... 4-1 Windows ®[...]

  • Page 9

    viii NC9100h_FM6.0 7 Configuring Internet Printing for Windows ® ................ ...... 7-1 Internet Print ing Installa tion ........... ................ ................ ... 7- 1 Overview .. ................ ............. ................ ................ ...... 7-1 Brother Intern et Print Gen eral Informa tion......... ......... 7-2 Brother Int[...]

  • Page 10

    ix NC9100h_FM6.0 Appendix .......... ................ ................. ................ ............. ...... A-1 Appendix A ............ ................ ................ ................ ........... A-1 General Inf ormation ................... ............. ................ .... A -1 BRAdmin Professional ut ility (Recommended) ...... A-1 Web BRAd[...]

  • Page 11

    1 - 1 INTRODUCTION 1 NC9100h_FM6.0 1 Introduction Computer Network Basics Overview The network-connected Broth er machine allows multip le compute rs to carry out several independent print jobs on on e machine. To use the Brother machine through a network, you need to select a protocol, configure the Print / Fax Server, an d set up the computers yo[...]

  • Page 12

    INTRODUCTION 1 - 2 NC9100h_FM6.0 Protocol Configuration Items TCP/IP Configuration • IP Address • Gateway (when routers exist on your network) ■ IP Address An IP address is a series of numbers that identifies each computer connected to the Internet. An IP address consists of four numbers separated by dots. Each number is between 0 and 255. Yo[...]

  • Page 13

    1 - 3 INTRODUCTION NC9100h_FM6.0 ■ Gateway (and Router) A Gateway is the transfer device that passe s data between networks. A gateway is a network point that acts as an en trance to another network and se nds data transmitted via the network to an exact destination. The router kno ws where to direct data that arrives at the gateway. If a destina[...]

  • Page 14

    INTRODUCTION 1 - 4 NC9100h_FM6.0 Network Connection Types of Network There are various ways to configure and arrange networks and network printing depending on t he office environment and requirements. We recommend to use this product in a Peer to Peer environment in which each computer directly sends a nd receives data to and from the Brother mach[...]

  • Page 15

    1 - 5 INTRODUCTION NC9100h_FM6.0 Network Example Example : Peer-to-Peer (TCP/IP) • Each computer needs the TCP/IP and Print Proto col configured. • The Brother machine needs to have a n IP address configured. • If a TCP/IP environment has been already established , we recommend using Peer-to-Peer. • If a routers exist, then computers can ac[...]

  • Page 16

    INTRODUCTION 1 - 6 NC9100h_FM6.0 Features Overview The Brother Network Print / Fax Server allows your Brother machine to be shared on a 10/100Mbit Ethernet Networ k. Administration utilities provide easy configurati on and management of your Brother machine. Once configured, it allows your machine to FAX documents over the Internet; print and scan [...]

  • Page 17

    1 - 7 INTRODUCTION NC9100h_FM6.0 Internet Fax / Scan to E-mail Server The Brother machine can be assig ned an E-mail address allowing you to send, receive and fo rward documents on a Lo cal Area Network and the Internet to PC's or other Inte rnet Fax machines. Before using this function, you h ave to configure the n ecessary machine settings, [...]

  • Page 18

    TCP/IP CONFIGURATION 2 - 1 2 NC9100h_FM6.0 2 TCP/IP Configuration Assigning TCP/IP Information (Basic) Overview The TCP/IP protocol requires that each device on the network have it's own unique IP address. Use the following information to learn about IP address configuration. The Automatic Private IP Addressing (APIPA) protoco l automatically [...]

  • Page 19

    2 - 2 TCP/IP CONFIGURATION NC9100h_FM6.0 Using the machine’s cont rol panel to allocate an IP address Refer to chapter 3 for details on how to configure IP address information using the machine’s control pa nel. By using the control panel on the machine, yo u can program the IP address details at the same time that other machine parame ters are[...]

  • Page 20

    TCP/IP CONFIGURATION 2 - 3 NC9100h_FM6.0 Using BRAdmin Profession al utility and the TCP/ IP Protocol to set the IP addre ss If your PC is using the TCP/IP protocol, do t he following: 1 Select TCP/IP filter in the left frame of the main BRAdmin window. 2 Select the Device menu and choose the Search Active Devices . 3 Select the Devices menu and ch[...]

  • Page 21

    2 - 4 TCP/IP CONFIGURATION NC9100h_FM6.0 Assigning TCP/IP Information Automatically (Advanced) Using DHCP to Conf igure the IP address The Dynamic Host Configuration Pr otocol (DHCP) is one of several automated mechanisms for IP address allocation . If you have DHCP Server in your network (typic ally a Unix/L inux or Windows ® 2000, XP network) th[...]

  • Page 22

    TCP/IP CONFIGURATION 2 - 5 NC9100h_FM6.0 Using RARP to Config ure the IP Address The Brother Print/Fax server’s IP ad dress can be configured using the Reverse ARP (rarp) facility on your host computer. This is done by editing the /etc/ethers file (if this file does not exist, you can create it) with an entry similar to the fo llowing: 00:80:77:3[...]

  • Page 23

    2 - 6 TCP/IP CONFIGURATION NC9100h_FM6.0 Depending on the system, this entry might be called “bootps” instead of “bootp”. BRN_310107 1 00:80:77:31:01:07 192.189.207.3 and: BRN_310107:ht=ethernet:ha=008077 310107: ip=192.189.207.3: Certain BOOTP host software implementations will not respond to BOOTP requests if you have not included a down[...]

  • Page 24

    FRONT PANEL SETUP 3 - 1 3 NC9100h_FM6.0 3 Front Panel Setup LAN Main Setup Menu You can connect your machine into th e network to use the Internet FAX, Network Scanner, Network PC-FAX, Network Prin ter and Network PhotoCapture Center. To use all the network functions, you can set up your machine using the control panel LAN menu. The LAN menu select[...]

  • Page 25

    3 - 2 FRONT PANEL SETUP NC9100h_FM6.0 Setup TCP/IP This menu has nine sections: Boot Method , IP Ad dress , Subnet Mask , Gateway , Host Name , WINS Config , WINS Server , DNS Server and APIPA . BOOT Method 1 Press Menu/Set , 5 , 1 , 1 . 2 Press or to select Auto , Static , RARP , BOOTP or DHCP . 3 Press Menu/Set . 4 Press Stop/Exit . Static mode I[...]

  • Page 26

    FRONT PANEL SETUP 3 - 3 NC9100h_FM6.0 RARP mode Brother Print / Fax server IP address can be configured u sing the Reverse ARP (RARP) facility on your host computer. This is done by editing the /etc/ethers file (if this file does not exist, you can create it) with an entry similar to the following: 00:80:77:31:01:07 BRN_310107 Where the first entry[...]

  • Page 27

    3 - 4 FRONT PANEL SETUP NC9100h_FM6.0 In order to enable BOOTP, simply use an editor to d elete the “#” (if there is no “#”, then BOOTP is alread y enabled). Then edit the BOOTP configuration file (usually /etc/bootptab) a nd enter the name, network type (1 for Eth ernet), Etherne t address an d the IP address, subnet mask and gateway of th[...]

  • Page 28

    FRONT PANEL SETUP 3 - 5 NC9100h_FM6.0 IP Address This field displays the current IP a ddress of the machine. If you have selected a BOOT Method of Static, ente r the IP address that you wish to assign to the machine (c heck with your network manager for the IP address to use). If you have selected a method other than Static, the machine will attemp[...]

  • Page 29

    3 - 6 FRONT PANEL SETUP NC9100h_FM6.0 Gateway This field displays the current gat ewa y or router address used by the machine. If you are not using DHCP or BOOTP to obtain the gateway or router address, enter the address you wish to assign. If you do not have a gateway or router, leave th is field blank. Check with your network manager if you are u[...]

  • Page 30

    FRONT PANEL SETUP 3 - 7 NC9100h_FM6.0 Auto Automatically uses a DHCP request to determine the IP addresses for the primary and seconda ry WINS servers. You must set the BOOT Method to Auto for this feature to work. Static Uses a specified IP address for the primary and secondary WINS servers. WINS Serv er 1 Press Menu/Set , 5 , 1 , 7 . 2 Press or t[...]

  • Page 31

    3 - 8 FRONT PANEL SETUP NC9100h_FM6.0 DNS Server 1 Press Menu/Set , 5 , 1 , 8 . 2 Press or to select Primary or Secondary . 3 Press Menu/Set . 4 Enter the DNS Server address. 5 Press Menu/Set . 6 Press Stop/Exit . Primary DNS Server IP Address This field specifies the IP address of the primary DNS (Domain Name Service) server. Secondary DNS Server [...]

  • Page 32

    FRONT PANEL SETUP 3 - 9 NC9100h_FM6.0 Setup Internet This menu has five selections: Mail Address , SMTP Server , POP3 Server , Mailbox Name and Mailbox Pwd . Mail Address 1 Press Menu/Set , 5 , 2 , 1 . 2 Select 1 to change. Enter the mail add ress. Press Menu/Set . 3 Press Stop/Exit . Entering text You can access the character you want by p ressing[...]

  • Page 33

    3 - 10 FRONT PANEL SETUP NC9100h_FM6.0 Repeating letters: If you need to enter a cha racter assigned to the sa me key as the previous character, press move th e cursor to the right. As you enter the E-mail address, it will a ppear character by character on the LCD panel. If you specify more than 16 characters, the LCD pa nel will scroll the name to[...]

  • Page 34

    FRONT PANEL SETUP 3 - 11 NC9100h_FM6.0 Mailbox Name 1 Press Menu/Set , 5 , 2 , 4 . 2 Enter the user account name (up to 20 characters) assigned to the Brother machine to login t o the POP3 Server. 3 Press Menu/Set . 4 Press Stop/Exit . Mailbox Pwd 1 Press Menu/Set , 5 , 2 , 5 . 2 Enter the user password assigned to the machine to log in to the POP3[...]

  • Page 35

    3 - 12 FRONT PANEL SETUP NC9100h_FM6.0 Auto Polling When set to On the machine automatically will ch eck the POP3 server for new messages (default is On ). “ No Mail ” will be displayed if there are no E-mail messages when the POP3 server is p olled. 1 Press Menu/Set , 5 , 3 , 1 . 2 Press or to select On or Off . 3 Press Menu/Set . 4 Press Stop[...]

  • Page 36

    FRONT PANEL SETUP 3 - 13 NC9100h_FM6.0 Del Error Mail When set to On , the machine automatically deletes error mails that the machine cannot receive fro m the POP server (default is On ). 1 Press Menu/Set , 5 , 3 , 4 . 2 Press or to select On or Off . 3 Press Menu/Set . 4 Press Stop/Exit . Notification Notification feature allows a receive notifica[...]

  • Page 37

    3 - 14 FRONT PANEL SETUP NC9100h_FM6.0 Setup Mail TX This menu has three selections: Sen der Subject , Size Limit and Notification . Sender Subject This field displa ys the subject that is at tached to the I nternet Fax data being sent from the Brother machine to a PC (default is “ Internet Fax Job ”). 1 Press Menu/Set , 5 , 4 , 1 . 2 Select 1 [...]

  • Page 38

    FRONT PANEL SETUP 3 - 15 NC9100h_FM6.0 Notification Notification feature when switched to On sends two field s of data in addition to the image data which requests a notification from the receiving station for successful reception. The receiving I-Fax station must support the MD N standard in order to be able to understand the request and consequen[...]

  • Page 39

    3 - 16 FRONT PANEL SETUP NC9100h_FM6.0 Relay Domain You can register the Domain Names (Max.5 ) that are allowed to request a Relay Broadcast. 1 Press Menu/Set , 5 , 5 , 2 . 2 Press or to select the Relay Domain (01 - 05). 3 Press Menu/Set . 4 Enter the Relay Domain name for the Domain that is being allowed to request a Relay Broadcast (up to 30 cha[...]

  • Page 40

    FRONT PANEL SETUP 3 - 17 NC9100h_FM6.0 Setup Misc. Ethernet Ethernet link mode. Auto allows the print server to operate in 100BaseTX full or half duplex, or in 10BaseT half duplex mode by auto negotiation. 100BaseTX Full Duplex (100B-FD) or Half Dup lex (100B-HD) and 10BaseT Full Duplex (10B-FD) or Ha lf Duplex (10B-HD) fix the prin t server link m[...]

  • Page 41

    3 - 18 FRONT PANEL SETUP NC9100h_FM6.0 Windows ® Time Zone Setting You can determine the time difference fo r you location by using the Time Zone setting in Windows ® . 1 Click on Start . 2 Select Settings / Control Panel . 3 Double click on Date/Time . 4 Select Time Zone . Verify your time zone setting fr om the pull-down menu (this menu display[...]

  • Page 42

    FRONT PANEL SETUP 3 - 19 NC9100h_FM6.0 Color File Type You can select the default colo r file type for Scan to E-mail (E-mail server) function (default is PDF ). 1 Press Menu/Set , 5 , 7 , 3 . 2 Press or to select PDF or JPEG . 3 Press Menu/Set . 4 Press Stop/Exit . Network Configuration List This feature prints a report listi ng all the current ne[...]

  • Page 43

    4 - 1 NETWORK PRINTING FROM WINDOWS ® (Peer to Peer) 4 NC9100h_FM6.0 4 Network Printing from Windows ® (Peer to Peer) For Windows ® 2000/XP, LAN Server and Warp Server users Overview Windows ® 2000/XP users are able to send print jobs directly to the printer without installing any addi tional software. Brother's print server also supports [...]

  • Page 44

    NETWORK PRINTING FROM WINDOWS ® (Peer to Peer) 4 - 2 NC9100h_FM6.0 Windows ® 2000/XP (TCP/IP) Configuration The default configuration of Windows ® 2000/XP automatically installs the TCP/IP protocol. Refer to the appropriate section in this chapter for more information. Windows ® 2000/XP Printing (Printer Driver not yet installed) By default, Wi[...]

  • Page 45

    4 - 3 NETWORK PRINTING FROM WINDOWS ® (Peer to Peer) NC9100h_FM6.0 9 Windows ® 2000/XP will now contact the printer that you specified. If you did no t specify the correct IP addr ess or name then you will receive an error message. 10 Click the Finish button to complete the Wizard. 11 Now that you have configured the port, you must specify which [...]

  • Page 46

    NETWORK PRINTING FROM WINDOWS ® (Peer to Peer) 4 - 4 NC9100h_FM6.0 For Windows ® 98/Me users Overview Microsoft's Windows ® 98/Me operating systems feature built-in networking capabilities. These capabilities allow a Windo ws ® PC to be configured as a client wo rkstation in a file server ba sed network environment. For smaller networks, W[...]

  • Page 47

    4 - 5 NETWORK PRINTING FROM WINDOWS ® (Peer to Peer) NC9100h_FM6.0 TCP/IP Printing Brother’s Peer to Peer printing software requires the TCP/IP pr otocol to be installed on your Windows ® peer-to-peer computers an d an IP Address has to be defined for the Print/ Fax server. Refer to your Windows ® documentation for more info rmation on how to [...]

  • Page 48

    NETWORK PRINTING FROM WINDOWS ® (Peer to Peer) 4 - 6 NC9100h_FM6.0 7 You must now enter the actual IP ad dress of the Print/Fax server in the Printer name or IP address field. If you have edited the hosts file on your compu ter or are using Domain Name System, you can also enter the name of the print server. As the Print/Fax server supports TCP/IP[...]

  • Page 49

    4 - 7 NETWORK PRINTING FROM WINDOWS ® (Peer to Peer) NC9100h_FM6.0 7 Select the Brother LPR port (the port name you assigne d in step 6 of the “Insta lling the Brother Pee r to Peer Softwa re” on page 4- 5) and press Next . 8 Enter any desired name for the Brother printer and pre ss Next . For example, you could call the p rinter “Networked [...]

  • Page 50

    NETWORK PRINTING FROM MACINTOSH® 5 - 1 5 NC9100h_FM6.0 5 Network Printing from Macintosh ® TCP/IP Printing for Macintosh ® This chapter explains how to print from Macint osh ® on a Network. For more information on how to configure the default Quick Draw driver on a Network, see the Quick Setup Guide includ ed with the machine. Rendezvous Printi[...]

  • Page 51

    5 - 2 NETWORK PRINTING FROM MACINTOSH® NC9100h_FM6.0 1 Run the Print Center software and click the Add . 2 Select Rendezvous and any Re ndezvous compatible machines will be displayed. If you are using OS X 10.2.1, three machine s are listed. Select any one of the machine listed.[...]

  • Page 52

    NETWORK PRINTING FROM MACINTOSH® 5 - 3 NC9100h_FM6.0 3 Click the machine and then change the Printer Model to "Brother". The PPD files that are installe d on your Macintosh are displayed. Select th e rele vant PPD file. 4 The Rendezvous ready machine is displayed. 5 Click the machine and click the Make Default button to set the printer a[...]

  • Page 53

    5 - 4 NETWORK PRINTING FROM MACINTOSH® NC9100h_FM6.0 Other Sources of Information Visit http://solutions.brother.com / for the latest information on Rendezvous Printing for Mac OS ® 10.2.4.[...]

  • Page 54

    INTERNET FAX 6 - 1 6 NC9100h_FM6.0 6 Internet FAX Overview Internet Faxing (I-FAX) allows you to se nd and receive FAX documents using the Internet as the transport mechanism. Documents are transmitted in E-mail messages as atta ched TIFF-F or JPEG files. This means that PC's are also able to receive and send documents, providing that t he PC [...]

  • Page 55

    6 - 2 INTERNET FAX NC9100h_FM6.0 Getting Connected Before sending or receiving an I nternet Fax you must configure your Brother machine to communicate with your network and mail server. You must ensure the following: a correctly configured IP address for your machine, an E-mail address for your machine, the mail server(s) IP address, mailbox name a[...]

  • Page 56

    INTERNET FAX 6 - 3 NC9100h_FM6.0 Shift + Black Start or Color Start (US MFC-3320CN) Shift + Mono Start or Colou r Start (UK MFC-3320CN) Search/Speed Dial + Black Start or Color Start (US MFC-3820CN) Search/Speed Dial + Mono Start or Colour Start (UK MFC-3820CN) Used to receive E-mail from the POP3 server manually. Sending an Internet Fax Sending an[...]

  • Page 57

    6 - 4 INTERNET FAX NC9100h_FM6.0 After the document is scanned, it is transmitted to th e Recipient Internet Fax Machine automaticall y via your SMTP server. You can cancel the send operation by pr essing the Stop/Exit button during scanning. After the transmission is finish ed, the machine will return to standby mode. Some E-mail servers do not al[...]

  • Page 58

    INTERNET FAX 6 - 5 NC9100h_FM6.0 To change the mode betwee n upper case and lower case, press Shift (MFC-3320CN) or Search/Speed Dial (MFC-3820CN) and 3 . If you want to enter a b lank space, press twice. If you specify more than 16 characte rs, the LCD panel will scroll the name to the left character by character. You can ent er up to 60 character[...]

  • Page 59

    6 - 6 INTERNET FAX NC9100h_FM6.0 Using POP3 receiving the machine must poll the E-ma il server to receive the print jobs. This polling can occur at set intervals (for example, you can configure the mach ine to poll the E-mail server a t 10 minute intervals) or you can m anually poll the server by pressing the Shift (MFC-3320CN) or Search/Speed Dial[...]

  • Page 60

    INTERNET FAX 6 - 7 NC9100h_FM6.0 If the PC to which you wish to send a document is not ru nning Windows ® 98/98SE/Me or Windows ® 2000/XP operating system, please inform the PC's owner that software must be downloaded for documents in the TIFF-F or JPEG format to be viewed. You can use “ Microsoft ® Imaging” that is supplied with Window[...]

  • Page 61

    6 - 8 INTERNET FAX NC9100h_FM6.0 Relay Broadcast can support the relay of a docume nt up to a maximum of 48 fax machines through conve ntional telephone lines. If you try to send a document to over 49 machines, the following error message will be printed: “Relay Error”. Relay Broadcast from a machine Your machine has an E-mail address of FAX@ b[...]

  • Page 62

    INTERNET FAX 6 - 9 NC9100h_FM6.0 After the trusted domain is set you can send the document from your machine [I.E. FAX@brother.com] by entering the E-mail ad dress of the machine [I.E. UKFAX@brother.co.uk] that will forward the document followed by the phone number of the f ax that will receive the document. The following is an example of how to en[...]

  • Page 63

    6 - 10 INTERNET FAX NC9100h_FM6.0 Setup Mail (TX) You can set the “Notification” option in the “Setup Mail TX” option to either On or Off. When switched to On an additiona l field of information is sent with the image data. This field is n amed “MDN”. MDN Mail Disposition Notification - This field requests the sta tus of the I- Fax / E-[...]

  • Page 64

    INTERNET FAX 6 - 11 NC9100h_FM6.0 Error mail If there is a mail delivery error while sending an Internet Fax, the mail server will send an error message ba ck to the machine and the error message will be printed. If there is an error while re ceiving mail, an error message will be prin ted (Example: “The messag e being sent to the machine was not[...]

  • Page 65

    7 - 1 CONFIGURING INTERNET PRINTING FOR WINDOWS ® 7 NC9100h_FM6.0 7 Configuring Internet Printing for Windows ® Internet Printing Installation Overview Our Brother Internet Print (BIP) software , for Windows ® 98/Me, allows a PC user at one location to send a print job to a Brother Printer at a remote location via th e Inte rnet. For examp le, a[...]

  • Page 66

    CONFIGURING INTERNET PRINTING FOR WINDOWS ® 7 - 2 NC9100h_FM6.0 Brother Internet Print General Information The BIP software is installed using a st andard Windows ® 98/Me / 2000/XP Installation Wizard. It creates a virtual port on the Windows ® 98/Me/2000/XP PC that operates in a similar way to the standard LPT1 printer port from the applicat io[...]

  • Page 67

    7 - 3 CONFIGURING INTERNET PRINTING FOR WINDOWS ® NC9100h_FM6.0 Brother Internet Print Configuring the Brother Print/Fax Server The Print/Fax server can be configured using BRAdmin Profe ssional utility. Print Server Conf iguration Checklist 1 Configure the POP3 server on the E-mail server at the remote site with a mail account (Mai lbox name) and[...]

  • Page 68

    CONFIGURING INTERNET PRINTING FOR WINDOWS ® 7 - 4 NC9100h_FM6.0 Brother Internet Print Using BRAdmin Profession al utility to Configure the Print Server The steps required to co nfigure the Print/Fax server to receive p rint jobs from a Windows ® 98/Me /2000/XP. PC running the BIP software is as follows: 1 Start BRAdmin Professional utilit y. 2 S[...]

  • Page 69

    7 - 5 CONFIGURING INTERNET PRINTING FOR WINDOWS ® NC9100h_FM6.0 8 If you have enabled notification, enter the address of your SMTP server (consult your network administrator if you do not know this address). 9 Press the OK button and save t he changes. Now exit the BRAdmin Professional utility. You have now configured the Print/Fax server to recei[...]

  • Page 70

    CONFIGURING INTERNET PRINTING FOR WINDOWS ® 7 - 6 NC9100h_FM6.0 7 You will then see a message about Partial E-mail Print . Part ial E-mail Print is the ability of the Brother Internet Print software t o break down E-mail Print jobs into smaller sections to prevent a mail file size limitation pr oblem for the mail se rver. 8 Press OK to continue. 9[...]

  • Page 71

    7 - 7 CONFIGURING INTERNET PRINTING FOR WINDOWS ® NC9100h_FM6.0 <For Windows ® XP users> 14 Select Local Printer attached to this computer. <For Windows ® 98/Me users> 15 Select the desired model of the remote printer or MFC (f or example, Brother MFC-series). If necessary, click Have Disk to load the driver from the CD-ROM. Click Ne[...]

  • Page 72

    CONFIGURING INTERNET PRINTING FOR WINDOWS ® 7 - 8 NC9100h_FM6.0 You have now finished in stalling the BIP software. If you need to configure another remote Print/Fax server, go to the next section, “Adding a Second Brother Internet Port”. Adding a Second Br other Internet Port You should not re-run the install pro gram to add a new Brother Int[...]

  • Page 73

    8 - 1 TROUBLESHOOTING 8 NC9100h_FM6.0 8 Troubleshooting Overview This chapter describes procedures for tro ubleshooting problems you may encounter with a Brother Print/Fa x server, it is divided into the following sections: 1 Installation Problems 2 Intermittent Problems 3 Protocol-Specific Troubleshooting 4 Internet FAX Troubleshooting Installatio[...]

  • Page 74

    TROUBLESHOOTING 8 - 2 NC9100h_FM6.0 2 If the configuration page prints b ut you cannot print documents, try the following a If you are using TCP/IP: Try pinging the Print/Fax server from the host operating system command prompt with the command: ping ipaddress Where ipaddress is the Print/Fax server IP addre ss (note that in some instances it can t[...]

  • Page 75

    8 - 3 TROUBLESHOOTING NC9100h_FM6.0 5 If you have a bridge or ro uter located between the Print/Fax server and host computer, make sure that th e device is set up to allow the Print/Fax server to send and receive data from the host. For example, a bridge can be set up to only allow certain types of Ethernet addresses to pass through (a process know[...]

  • Page 76

    TROUBLESHOOTING 8 - 4 NC9100h_FM6.0 1 The problem may be the result of misma tched or duplicate IP address. Verify that the IP address is correctly loaded into the Print/Fax server (via the configuration page. Make sure that no other nodes on the network have this address (DUPL ICATE IP ADDRESS ARE THE BIGGEST CAUSE OF TCP/IP PRINTING PROBLEMS). 2 [...]

  • Page 77

    8 - 5 TROUBLESHOOTING NC9100h_FM6.0 Brother Internet Print (TCP/IP) Troubleshooting 1 The first step in troubleshooting is to make sure that you have a valid E-mail connection on both the sending PC an d the receiving Print/Fax server. Try sen ding an E-mail message from the PC to a user at the remote site who can re ceive mail via the POP3 server.[...]

  • Page 78

    TROUBLESHOOTING 8 - 6 NC9100h_FM6.0 Internet Fax Troubleshooting 1 If there is a mail delivery error while sending an I nternet Fax, the mail server will send an error me ssage back to the machine and the error message will be printed. If there is a n error while receiving mail, an error message is p rinted (Ex. The messa ge being sent to the machi[...]

  • Page 79

    8 - 7 TROUBLESHOOTING NC9100h_FM6.0 9 The Relay Broadcasting and Broadcasting feature s cannot be used at the same time. 10 Relay Broadcast can support the relay of a docume nt up to a maximum of 48 fax machines through conventional teleph one lines. If sending to more than 48 locations th e sender must divide the transmission locations into 48 loc[...]

  • Page 80

    BROTHER INTERNET FAX PRINTING SOFTWARE 9 - 1 9 NC9100h_FM6.0 9 Brother Internet Fax Printing Software (USA/Canada only) Overview Depending on your network configuration and applica tion requirements for sending faxes via a network, you can choose between Brother Network PC FAX Software or Brother Internet Fax Printing Software. With either so ftwar[...]

  • Page 81

    9 - 2 BROTHER INTERNET FAX PRINTING SOFTWARE NC9100h_FM6.0 Installing Brother Intern et Fax Printing Driver Insert the CDROM supplied with your Brother machine into your CD- ROM Drive. The installer scr een will automatically start. 1 Select Install Software . 2 Select Network Applications . 3 Highlight Brother Internet Fax Printing (BFP) Driver . [...]

  • Page 82

    BROTHER INTERNET FAX PRINTING SOFTWARE 9 - 3 NC9100h_FM6.0 During the installation you are present ed with the following screen, select the default unless you have pr eviously installed this software. If this is the case use a port numbe r that has not been previously configured. Example BFP2 You also need to enter certain information into the prin[...]

  • Page 83

    9 - 4 BROTHER INTERNET FAX PRINTING SOFTWARE NC9100h_FM6.0 Changing the BFP Port Settings If you have more than o ne networked machine with this Print/Fax Server you may want to change the setting s of the BFP software to use an alternative machine as the network fax p rint server. To alter BFP settings, select Start | Printers and Faxes to open th[...]

  • Page 84

    BROTHER INTERNET FAX PRINTING SOFTWARE 9 - 5 NC9100h_FM6.0 The following screen shows the current configuration. To alter this configuration, press the Configure Po rt.. . key. From the Configure Port... dialogue box you can change the settings. Relay Broadcast Function Before you can successfu lly use this machine as a network fax solution you nee[...]

  • Page 85

    9 - 6 BROTHER INTERNET FAX PRINTING SOFTWARE NC9100h_FM6.0 In order for the machine to receive data and then send this information (network fax) to other fax machines the “Re lay Broadcast Function” must be switched “ON”. Also you must tell the networked machine which networks can relay faxes through your machine. This is known as setting t[...]

  • Page 86

    BROTHER INTERNET FAX PRINTING SOFTWARE 9 - 7 NC9100h_FM6.0 Uninstalling from Windows ® 98/Me/2000/XP Select St a r t | Control P a nel and then d ouble click the Add or Remove programs icon. From the list of installed programs select the Brother Internet Fax Vx.xx as sho wn below then click the Add/ Remove button. In the case of Windows ® 2000/XP[...]

  • Page 87

    9 - 8 BROTHER INTERNET FAX PRINTING SOFTWARE NC9100h_FM6.0 In addition to this you also need to manually remove the Brother Internet Fax Driver from the printers list. To do this select Start | Printers and Faxes you are then presented with the Window illustrated below. Right click the Brother Internet Fax , from the list click Delete . Accept the [...]

  • Page 88

    BROTHER INTERNET FAX PRINTING SOFTWARE 9 - 9 NC9100h_FM6.0 Using the BFP Address Book This utility can administer the Fax addr esses, Internet Fax addresses and E-mail address of all t he contacts that you wish to use with the BFP Software. Additionally you can create Groups of con tacts that you may wish to broadcast documents to. From the Start m[...]

  • Page 89

    9 - 10 BROTHER INTERNET FAX PRINTING SOFTWARE NC9100h_FM6.0 Setting Up a Member in the Address Book In the Brother Address Book dialog box you can add, edit and delete stored information fo r members and groups. 1 In the Address Book dialog box, click the icon to add a member. The Brother Address Book Member Se tup dialog box will appear: 2 In the [...]

  • Page 90

    BROTHER INTERNET FAX PRINTING SOFTWARE 9 - 11 NC9100h_FM6.0 Setting Up a Group for Br oadcasting If you repeatedly sen d th e same PC-FAX to multiple recipients, you can combine members into a Group. 1 In the Brother Address Book dialog box, click the icon to create a group. The Brother Addres s Book Group Setup dialo g box appears: 2 Type the name[...]

  • Page 91

    9 - 12 BROTHER INTERNET FAX PRINTING SOFTWARE NC9100h_FM6.0 Editing Member Information To edit a Member or Group: 1 Select the Member or Group you want to edit. 2 Click the Edit icon. 3 Edit the Member or Group information. 4 Click OK to save your changes. Deleting a Member or Group To delete a Member or Group: 1 Select the Member of Group you want[...]

  • Page 92

    BROTHER INTERNET FAX PRINTING SOFTWARE 9 - 13 NC9100h_FM6.0 Sending a Network Fax with BFP From the application you wish to send the document from select File | Print. Ensure that the Brother I nternet Fax is selected as shown below. Clicking Print and the BFP dialogue box will be displayed. From this dialogue box you can either specif y an address[...]

  • Page 93

    A - 1 APPENDIX A NC9100h_FM6.0 A Appendix Appendix A General Information You can change the configuration of your Print/Fax server using any of the following methods. • Bro ther BRAdmin Professional utility fo r Windows ® 98/Me and Windows ® 2000/XP • Bro ther Web BRAdmin Professiona l utility for IIS * BRAdmin Professional utility (Recommend[...]

  • Page 94

    APPENDIX A - 2 NC9100h_FM6.0 Using Services General A service is a resource that can be accessed by computers that wish to print to the Brother Print/ Fax server. The Brother Print/Fa x server provides the following predefined services (do a SHOW SERVICE command in the Brother Print/Fax server remote console to see a list of available services): En[...]

  • Page 95

    A - 3 APPENDIX NC9100h_FM6.0 Reloading the Print / FAX Server Firmware General The firmware on the Print/Fax server is sto red in flash memory. This means that you can upgrade the firmware by do wnloading the appropriate update file. To get the la test firmware update, visit the Brother Solutions web site at http://solutions.bro ther.com/ Because o[...]

  • Page 96

    APPENDIX A - 4 NC9100h_FM6.0 Reloading firmware usin g BRAdmin Professional utility The BRAdmin Professional u tility can be used to easily re-program your Brother Print/Fax server. 1 Start BRAdmin Professional utilit y. 2 Highlight the appropriate Print/Fax server. Then press select the Control menu and choose Load Firmware. You can select more th[...]

  • Page 97

    A - 5 APPENDIX NC9100h_FM6.0 Reloading process The LCD on the control panel will show “Receiving” during the firmware file loading process. During th is programming process, “Program Change” will be indicated on th e LCD. After the firmware update is completed, the machine will re -start automatically. DO NOT TURN OFF THE MACHINE DURING THE[...]

  • Page 98

    APPENDIX A - 6 NC9100h_FM6.0 Appendix B Updating other machines through the Network It is possible to program Brother machine on the network with either settings from an already programmed machine or with data from th e Brother Network PC-FAX Address Book. (See Software User’s Guide chapter 6) When Brother Network PC-FAX in used from a PC that ha[...]

  • Page 99

    A - 7 APPENDIX NC9100h_FM6.0 When you select this option BRAd min reads th e telephone settings from that machine (if there are any programmed) into Brother PC- FAX Address Book. Illustrated below is the Brother Address Book, on th e left are One- Touch / Speed-Dial numbe rs read from the machine. On the right is the Brother Address Book. It is n o[...]

  • Page 100

    APPENDIX A - 8 NC9100h_FM6.0 A dialog box is displayed showin g the upload statu s of current machine and beneath this the whole progress is displayed if updating multiple machine. When the process is finished a dialog box is d isplayed showing which machine on the network have been updated.[...]

  • Page 101

    A - 9 APPENDIX NC9100h_FM6.0 Appendix C Specifications Operating System Support Windows ® 98/98SE/Me and Wi ndows ® 2000/XP Mac OS ® 8.6-9.2 / Mac OS ® 10.2.4 or greater Protocol Support TCP/IP(including the following ) - RARP, BOOT P, DHCP, APIPA, NetBIOS Nam e Resolution, WINS, DNS Resolver, LPR/LPD, Port9100, SMTP/POP3, Rendezvou s, TELNET, [...]

  • Page 102

    APPENDIX A - 10 NC9100h_FM6.0 Network Scanning B/W Resolut ion (TIF F/PDF): 200x1 00, 200x2 00dpi Color Re solution (JPEG/PDF): 150x150, 300x300, 600x600dpi Internet Fax T.37 Simp le mode Tiff-F Profile-S, JPEG Resolution: 20 0x100, 200x2 00 , 204x98, 20 4x196dpi Coding Sy stem: MH Width: 17 28 dot Fax / E-mail / I-Fax Forwar ding / Paging feature.[...]

  • Page 103

    A - 11 APPENDIX NC9100h_FM6.0 Computer Requirements (for drivers, BRAdmin Professional, Peer-to-Peer software, etc.) CPU - Pentium 75MHz or Higher for Windows ® 98/98SE - Pentium 150MHz or Higher for Windows ® Me - Pentium 133MHz or Higher for Windows ® 2000 - Pentium 233MHz or Higher for Windows ® XP RAM - 24MB or greater (32MB recommende d) f[...]

  • Page 104

    APPENDIX A - 12 NC9100h_FM6.0 Function Table and Factor y Default Settings *1: The factory setting for the ‘IP Address’ and ‘Subnet Mask’ setting may be changed by the APIPA setting. LEVEL ONE LEVEL TWO LEVEL THREE OPTIONS OPTION S FA C T O R Y DEF AUL T 5.LAN 1.Setup TCP/IP 1.BOOT Method Auto/ S tatic/ RARP/ BOOTP/ DHCP Auto 2.IP Address [[...]

  • Page 105

    I - 1 INDEX NC9100h_FM6.0 1 INDEX A Address Book ..................... 9-9 Address Book Group ........ 9-11 APIPA ................... 2-1 , 2-4 , 3-8 Auto Polling ...................... 3-12 B BFP .................................... 9-1 BFP Port ............................. 9-4 BINARY_P1 ........................ A-2 BIP (Brother Internet Print) .[...]

  • Page 106

    INDEX I - 2 NC9100h_FM6.0 N Network Configuration List 3-19 Network Fax ...................... 9-13 Network PC FAX ................. 9-1 Network Printing .................. 4-1 Node name ......................... 1-3 Notification message 3-13 , 3-15 O OS/2 Warp Server ............... 4-1 P Password ............................ 7-1 password ........[...]