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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Brother QL-710W, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Brother QL-710W one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Brother QL-710W. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Brother QL-710W should contain:
- informations concerning technical data of Brother QL-710W
- name of the manufacturer and a year of construction of the Brother QL-710W item
- rules of operation, control and maintenance of the Brother QL-710W item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Brother QL-710W alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Brother QL-710W, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Brother service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Brother QL-710W.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Brother QL-710W item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
User's Guide Be sure to read and underst and this gu ide before using the machine. W e recomme nd that you keep this guide nearby f or future reference . Not all mode ls are available in all countries. www.broth er.com US ENG ver .0 QL-710W/72 0NW[...]
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Page 2
1 Contents •••••••• ••••••• •••••• •••••• ••••••• ••••••••• •••••• ••••••• •••••• •••••• ••••• 1 1 Using Interface Cabl e •••••••• •••••• ••••••• •••••?[...]
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Page 3
2 RS-232C cable and Network cable are not s t andard accessor ies. Prep are the app ropriat e cabl e for you r int erface. • USB cabl e Use the enclose d interface cable. • RS-232C cable (QL-720NW) The pin a ssig nments f or the serial cables (RS-232C ca bles) w hich ca n be u sed wi th thi s machine are sh own in th e tabl e belo w. You ca n p[...]
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Page 4
3 Import ant For USB int erface, t he inc luded USB int erface cabl e shoul d be use d to ensure compli ance wi th the l imit s for EMC ( Electromagneti c compatib ilit y). For serial and networ k interface s, a shielded interface cabl e should be used to ensure complianc e with the limit s for EMC. Changes or modi ficatio ns not expressly approved[...]
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Page 5
4 nstalling the Sof tware This sect ion des cribes ho w to uninst all th e softw are a nd printer driver . In t he foll owing steps, y ou will see XX-XXXX. Rea d "XX-XXXX" as your printer na me. 1 For Windows ® XP/Windows Serv er ® 2003 From [Contro l Panel], g o to [Add or Remove Programs]. The [Add or Remo ve Program s] dia log appea [...]
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Page 6
5 2 For Windows ® XP From [Contro l Panel], g o to [Printers and Oth er Hardware ], open [Prin ters an d Faxe s] wind ow . For Windows Server ® 2003 From [Contro l Panel ], open [Printers an d Faxe s] wind ow . For Windows V ista ® From [Contro l Panel ], go to [H ardware and Sou nd] and op en [Print ers]. For Windows ® 7 Click the , go to [Dev[...]
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Page 7
6 6 For Windows ® XP/Windows Serv er ® 2003 Go to ste p 7. For Windows V ista ® /Wind ows ® 7/Windows Ser ver ® 2008 Choose [Remov e driver a nd driv er p ackage] , and th en cl ick [OK]. 7 Close the [Print Ser ver Proper ties] wi ndow . The Printer D rive r has b een unins ta lled. 1 On the dri ve where P-touch Edi tor is inst alled, double-c[...]
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Page 8
7 Here are the sa mple lab els th at you can cr eate wit h Brothe r QL-71 0W/720 NW . There i s a varie ty of l abels to choos e from. G o to Pag e 22 for more info rmation . Choose the type of label you want to create. 3 V ariety of the Labels[...]
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Page 9
8 This sec tion des cribes th e gene ral proc edure for creatin g label s. Connect to the PC/Mac Remove th e labe ls from th e labe l outpu t slot when th e labe ls are pil ed up. This prevents a paper j am. Use the machi ne without con necting t o the PC (Windows ® only) 1 Create the label da t a. Enter text d irectl y using P-touch Edit [...]
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Page 10
9 Definition of S t atus Lamp S tatus lamp on the Brother QL printer indicat es the current oper ating condition. Lamp Condition Not lit Power is OFF. Green lamp is lit Power is ON. Green lamp is flashing Receiving data from the PC. Transferring data. Creating Printer Set-up Information data. Orange lamp is lit The roll cover is opened. Close t[...]
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Page 11
10 Descripti on The mass stora ge feat ure all ows yo u to exec ute co mman ds by se nding dat a from a compute r or othe r devic e to th e prin ter via USB. Fi les that h ave b een co pied to th e printer 's mass s torage area are process ed when you pr ess th e Wi-Fi but ton. This fea tur e is us efu l in t he fo llow in g situ ati ons .[...]
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Page 12
11 • When the printer is turn ed off, mass s torage m ode i s deactiv ated a nd any fi les i n the mas s storage area a re dele ted. • This fea ture su pports ".b in" an d ".bl f" file s. Do no t use othe r file formats w ith this feature. • Do not create folders i n the mas s stor age area. If a fold er is crea ted, fil e[...]
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Page 13
12 The Brother™ iPrint&La bel ap plicat ion allo ws you to prin t direct ly to yo ur Brother QL label pri nter from your Appl e iPhon e, iPad , and i Pod touc h or And roid™ s martphone . The Brother™ iPrin t&Label applic ation can be downloa ded free-o f-charge from iT unes or the Android Marke t. Simp ly searc h for "B rother i[...]
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Page 14
13 The QL U tilit y is a co mpute r program that allows you to chang e the p rinter's default settin gs. Normally when us ing a c omputer p rogram to prin t a docum ent, pri nt setting s are specifi ed in th e prin ter driv er's dia log box a nd then the da ta i s sent to the pri nter . This utility c an be used t o adju st set tings that[...]
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Page 15
14 S t arting t he QL Uti lity (Maci ntosh) How t o Us e th e Q L Ut ilit y Power on when plugged i n Determines whethe r or not the prin ter turns o n automati cally w hen the p ower cord is conn ected. Av ailable s etting s: [OFF] , [ON] Auto power-off time setting Determi nes the am ount of time tha t p asses be fore the printe r turns o[...]
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Page 16
15 Printer Information Output Settings Determi nes whi ch inform ation is printed when printing t he pr inter's settin gs. Avail able s etting s: (QL -710W) [All] , [Us age Log] , [Printer Settings] (QL-720NW) [All] , [Usa ge Log] , [Printer Settings] , [Pri nt er Transfe r D ata] Command Mo de (QL-7 20NW onl y) Sets t he pri nte r's comm[...]
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Page 17
16 Referenc e Maint enance o f the m achin e can be p erfor med as re quired . Howe ver , some environm ent s requ ire that main tenance b e perform ed more frequen tly (e.g . in dusty conditio ns) . Print hea d maintenance The DK Roll (thermal rec ording paper type) used with the machine is designed to clean the print head automatic ally . Whe[...]
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Page 18
17 Referenc e If the pr oblems occur while u sing t his mac hine, th e foll owing m ay help you to solv e the proble ms. Potential types of problems Problem So lution The Brother QL printer does no t print, or a printing error is received. • Is the cable loose ? Check that the cable is connected securely. • Is the DK Roll installed correctl[...]
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Page 19
18 The printed bar code cannot be read. • Set the label vertical to the print head as shown below. • Some types of s canner are not able to read the b ar code. Try using another scanner. • We recommend print ing the Bar code with Print Quality options set to "Give priority to print quality". Windows ® XP: To change the Print Qualit[...]
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Page 20
19 When printing via the USB cable, the printer repeatedly pauses and then continues printing. • Is the printer set for sequent ial printing? If so, set print mode to buf fered printing. Windows ® XP: Open printer propert ies from [Cont rol Panel] - [Printers and Faxes] and click [Printing Preferences. ..] button in the [O ther] tab . Choose the[...]
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Page 21
20 Referenc e Product specifi cations *1 D epend s on t he media (tap e/labe l) used. Items QL -710W QL-720NW Display Wi-Fi lamp (green), Status lam p (green, orange, red) Print Printing method Direct thermal pr inting via thermal head Speed of printing *1 Max. 5.9" (150 mm) /sec, Max. 93 labels/min. (Standard Address Labels) (When connect[...]
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Page 22
21 Operating e nvironment *1 The com puter s hould me et Mic rosof t ® 's reco mmen dati ons f or th e OS in stall ed. *2 Require d availa ble s pace w hen inst alling t he sof tware with all of the opt ions. *3 The RS-2 32C inte rface is re quired w hen printi ng with ESC/P com mands. Items QL -710W QL-720NW OS Windows ®*1 Windows ® XP[...]
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Page 23
22 Brother recommends the use of genuine Brother ac cessories with the Brother QL printer . The use of other products may ef fect the prin t quality or may damage the Brother QL printer . Availability and price of ac cessories subject to change without n otice. For the latest informa- tion of accessories and supplies: http://www .brothermall.com Ac[...]