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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of BT 1100, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of BT 1100 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of BT 1100. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of BT 1100 should contain:
- informations concerning technical data of BT 1100
- name of the manufacturer and a year of construction of the BT 1100 item
- rules of operation, control and maintenance of the BT 1100 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BT 1100 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BT 1100, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BT service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BT 1100.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the BT 1100 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Quartet 1100 User Guide – Edition 5 – 17.8.00 Quar tet 1100 User Gu ide Cordless T elephone This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and[...]
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Page 2
Please open this page for an ‘at a glance’ guide to your Quartet 1100[...]
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Page 3
Please open this page for a further ‘at a glance’ guide to your Quartet 1100[...]
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Page 4
Quartet 1100 User Guide – Edition 5 – 17.8.00 2 Q u i c k d i a l 9 1 2 3 4 56 78 0 ▲ ▼ M1 M2 A B C G H I J K L M N O P Q R S T U V W X Y Z D E F Redial Secrecy R 1471 C hannel I n u s e B a t t e r y L o w At a glance M1/M2 buttons Allows you to store and dial one touch numbers. Aerial Can be extended. In Use/Battery Low light Indicates wh[...]
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Page 5
3 Quartet 1100 User Guide – Edition 5 – 17.8.00 Page Quartet 1 1 00 Power /In use Charging Power/In use light Comes on when connected to the power supply and flashes when in use. Charging light Comes on to indicate charging when the handset is on the base. Battery charging contacts Page button Press to page the handset. Mains power socket T ele[...]
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Page 6
Add up to 3 additional handsets Use up to 3 additional handsets with each base. 10 Quickdial memories Allows you to store up to 10 of your most frequently used numbers in the memor y so they can be easily dialled. 2 One touch memories Allows you to store two impor tant numbers so they can be dialled at the touch of a button. 3 Handset ringer melodi[...]
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Page 7
5 Quartet 1100 User Guide – Edition 5 – 17.8.00 In this guide At a glance 2 Key features 4 Introduction 6 Safety information 7 Setting up 8 Using your Quar tet 1100 11 Making and receiving calls 11 Last number redial 12 Secrecy 12 One touch memories 13 Quickdial memories 13 P aging 16 1471 (Call Return) 16 C all W aiting 17 Using Quartet 1 000 [...]
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Page 8
1 2 3 4 5 6 7 8 9 0 Handset No M1 M2 Q u i c k d i a l 9 1 2 3 4 56 78 0 ▲ ▼ M 1 M 2 A B C G H I J K L M N O P Q R S T U V W X Y Z D E F R e d i a l S e c r e c y R 1 4 7 1 C h a n n e l I n u s e B a t t e r y L o w Page Quartet 1100 In Use Charging 6 Quartet 1100 User Guide – Edition 5 – 17.8.00 For your records For war ranty purposes pro[...]
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Page 9
7 Quartet 1100 User Guide – Edition 5 – 17.8.00 Safety information General Only use the power supply unit included with the product. Using an unauthorised power supply will invalidate your war ranty and may damage the telephone. The item number for the power supply unit is 872264. Radio signals transmitted between the handset and base may cause[...]
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Page 10
2 Connect the base unit power supply unit to a power socket The power supply unit must remain plugged in all the time. 8 Quartet 1100 User Guide – Edition 5 – 17.8.00 S etting up Follow these steps to set up your Quarter 1100 ready for use. Plan the location Situate your Quar tet 1100 close enough to the mains power socket and telephone socket [...]
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Page 11
9 Quartet 1100 User Guide – Edition 5 – 17.8.00 Note Do not connect the telephone line cord to the phone socket until the handset is fully charged. This will prevent the risk of the phone being answered before the batteries are charged, which may prevent them from reaching maximum capacity . Note When fully charged and in good condition, the ha[...]
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Page 12
10 Quartet 1100 User Guide – Edition 5 – 17.8.00 4 Plug the telephone line cord into the bottom of the base unit and plug the other end of the line cord into the telephone wall socket Y our Quar tet 1 100 is now ready for use. Helpline If you have any dif ficulties setting up your Quar tet 1100 please call the Helpline on 0845 7697146 .[...]
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Page 13
11 Quartet 1100 User Guide – Edition 5 – 17.8.00 Using your Quar tet 1 1 00 Making and receiving calls T o make an external call Press the buttons in the order shown: Lift the handset of f the base unit. Press the TA L K button. The POWER/IN USE light on the base unit begins to flash and the IN USE light on the handset comes on. Listen for the [...]
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Page 14
T o switch Secrecy on and off During a call press and release the SECRECY button. Y our caller will be put on hold and both you and the caller will hear music until the SECRECY button is pressed again. The handset In Use light will flash. Y ou can now talk to someone in the room without your caller hearing you. The handset will beep ever y minute u[...]
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Page 15
T o dial a one touch number Press the T ALK button. Press the memor y location number , M1 or M2 , under which the number is stored. The number is dialled automatically . (If there is no number stored you will hear war ning beeps.) M1 M2 Quickdial memories Y ou can store a fur ther ten telephone numbers in the Quickdial memor y . Please note that t[...]
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Page 16
T o adjust the handset ringer volume Y ou can adjust the handset ringer volume when the handset is not in use. There are 3 settings, HIGH, LOW and OFF . The default setting is HIGH. Press the DOWN button to reduce the volume. To switch the ringer volume OFF , press the DOWN button and hold for 2 seconds until you hear a confir mation beep. To adjus[...]
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Page 17
T o adjust the base ringer volume There are 3 levels to choose from, HIGH, LOW and OFF . 1 = HIGH; 2 = LOW and 3 = OFF . The default setting is HIGH. Press the QUICKDIAL button. Press the # button. Enter the setting you want, 1-3 . Press the QUICKDIAL button to confir m the setting. Y ou will hear a confir mation tone. Y ou will also hear a sample [...]
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Page 18
T o use the 1471 button 1471 (Call Return) By pressing the 1471 button you can hear the telephone number of the last person who called you. Y ou also have the option to retur n the call. 1471 Press the T ALK button and wait for the dialling tone. Press the 1471 button. Y ou will hear the telephone number of the last person who called you. If the ca[...]
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Page 19
17 Quartet 1100 User Guide – Edition 5 – 17.8.00 If an incoming call ar rives while you are already engaged on a telephone call, you will hear a soft beep ever y 5 seconds (this beep is not audible to the person you are speaking to). Instead of the engaged tone, the second caller will hear an announcement to hold as you are aware that there is [...]
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Page 20
18 Quartet 1100 User Guide – Edition 5 – 17.8.00 Using Quar tet 1000 Additional Handsets Y ou can buy and use up to 3 Quar tet 1000 additional handsets with your Quar tet 1100 to extend your phone system, without needing to install extension sockets for each new phone. Each additional handset is supplied with its own charger and user instr ucti[...]
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Page 21
19 Quartet 1100 User Guide – Edition 5 – 17.8.00 T o re-register an additional handset Before re-r egistering, the old registration code must first be erased. Once erased you can re-register your additional handset by following the registration process on p18. Note Check that your additional handset is registered correctly by pressing the T ALK[...]
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Page 22
20 Quartet 1100 User Guide – Edition 5 – 17.8.00 Note Make a note of the handset number by writing it on the quickdial label on the additional handset’s charger . T o transfer a call During your call press the SECRECY button and then the handset number that you want to transfer the call to. The called handset will ring. If the call is not ans[...]
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Page 23
Guarantee Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the Quar tet 1100 or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old [...]
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Page 24
22 Quartet 1100 User Guide – Edition 5 – 17.8.00 Switchboard compatibility This product is intended for use within the UK for connection to the public telephone network and compatible switchboards, which suppor t tone and pulse dialling and timed break recall. If in doubt please consult your ser vice provider . Switchboard access codes T o inse[...]
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Page 25
23 Quartet 1100 User Guide – Edition 5 – 17.8.00 T o use the recall facility Y ou may need to use the recall function if you are connected to a switchboard/PBX (Private Branch Exchange), contact your PBX supplier for fur ther infor mation. The recall function, when set to timed break recall, is also used for BT Select Ser vices. R[...]
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Page 26
24 Quartet 1100 User Guide – Edition 5 – 17.8.00 Help and advice If you have any problems using your Quartet 1100, this section will give you the most common, easy to follow solutions. Telephone problems Possible cause Solution • No dialling tone. • T elephone will not dial out. • T elephone cannot receive calls. Telephone not connected t[...]
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Page 27
25 Quartet 1100 User Guide – Edition 5 – 17.8.00 • Callers are faint. • Interference. • Buzzing. • Whooshing. • Echoing. • Tinniness. Y ou are moving out of range. Radio channel inter ference. Radio channel inter ference. The base unit or the handset are too close to electrical equipment or metal obstr uctions. Move closer to the ba[...]
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Page 28
26 Quartet 1100 User Guide – Edition 5 – 17.8.00 W all mounting For the best operating conditions, tr y to place the base unit away from large metal objects and other electrical appliances. Drill 2 holes for the screws and inser t the wall-plugs pr ovided (if required). Drive the screws into the wall, leaving about 4mm free on which to mount th[...]
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Page 29
27 Quartet 1100 User Guide – Edition 5 – 17.8.00 1471 (Call Retur n) 16 A dditional handsets 18 Aerial 11 At a glance 2 B atteries 9 charging 9 low war ning 9 C all W aiting 17 Calls end 11 exter nal 11 receive 11 redial 12 secrecy 12 transfer 20 Channel button 12 D ialling mode 22 G uarantee infor mation 21 H andset aerial 11 charging 9 melody[...]
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Page 30
28 Quartet 1100 User Guide – Edition 5 – 17.8.00[...]
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Page 31
29 Quartet 1100 User Guide – Edition 5 – 17.8.00 70mm W all mounting template[...]
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Page 32
Quartet 1100 User Guide – Edition 5 – 17.8.00 Offices worldwide The telecommunications ser vices described in this publication are subject to availability and may be modified from time to time. Ser vices and equipment are provided subject to British Telecommunications plc ’ s respective standard conditions of contract. Nothing in this publica[...]