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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of BT Freestyle 65, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of BT Freestyle 65 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of BT Freestyle 65. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of BT Freestyle 65 should contain:
- informations concerning technical data of BT Freestyle 65
- name of the manufacturer and a year of construction of the BT Freestyle 65 item
- rules of operation, control and maintenance of the BT Freestyle 65 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BT Freestyle 65 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BT Freestyle 65, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BT service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BT Freestyle 65.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the BT Freestyle 65 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom. Freestyle 65 User Guide ~ 5th Edition ~ 5th April ?[...]
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Page 2
Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 Please open this page for an ‘at a glance’ guide to your Freestyle 65[...]
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Page 3
Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 Please open this page for a further ‘at a glance’ guide to your Freestyle 65[...]
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Page 4
Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 1 At a glance S c r e e n M e n u Aerial Should be extended to obtain the best signal and reception available, see page 7 . Keypad Recall button For use with a switchboard/PBX and BT Select Ser vices, see pages 16 and 41 . Redial button Redials the last number called, or press to enter [...]
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Page 5
T elephone line cord socket Only plug the telephone line cord into the wall socket when the handset has been charged for 24 hours, see page 8 . Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 2 In Use Charging Skip Page In Use light Flashes when the handset is in use. Charging light Comes on to indicate charging when the handset is o[...]
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Page 6
Big buttons Larger buttons designed for ease of use, especially for those with poor eyesight, a disability or the elderly . Add up to 3 additional handsets Use up to 3 additional handsets with each base. 10 number directory Allows you to store up to 10 of your most frequently used numbers in the memor y so they can be easily dialled. Screen/Menu/Mu[...]
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Page 7
4 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 In this guide At a glance 1 K ey features 3 Introduction 5 Safety information 6 Setting up 7 Using your Freestyle 65 11 Making and receiving calls 11 Last number redial 12 Secrecy/Music on hold 12 Directory 13 Base ringer volume 15 P aging 15 C all W aiting 16 Setting up and personali[...]
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Page 8
In Use Charging Skip Del 5 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 For your records For guarantee purposes proof of purchase is requir ed, so please keep your receipt. Introduction Date of purchase: Place of purchase: Serial number: (on the underside of the base unit) HELPLINE If you have problems with your phone, call the Fr[...]
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Page 9
6 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 Safety information General Only use the power supply unit included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item number for the power supply unit is 872264. For the handset use only approved rechargeable batt[...]
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Page 10
7 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 S etting up Follow these steps to set up your Freestyle 65 ready for use. Plan the location Situate your Freestyle 65 close enough to the mains power socket and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical products to avoi[...]
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Page 11
8 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 Note Do not connect the telephone line cord to the phone socket until the handset is fully charged. This will prevent the risk of the phone being answered before the batteries are charged, which may prevent them from reaching maximum capacity . Note When fully charged and in good cond[...]
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Page 12
9 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 5 When the handset has been charged for 24 hours plug the other end of the line cord into the telephone wall socket 6 T o set the day and time The message counter on the base unit will flash between 0 and C until the day and time are set. The day and time must be set using the Freesty[...]
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Page 13
10 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 Helpline If you have any difficulties setting up your Freestyle 65 please call the Helpline on 08706 058 047 . Note If the day and time is entered incorrectly, the prompt will announce, “Incorrect, please set again”. Enter the correct setting within 15 seconds otherwise the hand[...]
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Page 14
11 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 Using your F reestyle 65 Making and receiving calls T o make an external call Press the buttons in the order shown: Lift the handset of f the base unit. Press the T ALK button. The IN USE light on the base unit begins to flash and the light on the handset comes on. Listen for the di[...]
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Page 15
12 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 Note An Inductive Coupler has been built into the handset to improve sound quality for people using hearing aids. Switch your hearing aid to T and adjust the position of the handset until you get the best reception. T o redial the last number called Press the T ALK button and wait fo[...]
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Page 16
13 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 Note Stored numbers can include switchboard and network ser vices that use the ✱ and # buttons as well a s P AUSE and RECALL functions. Directory Y ou can stor e ten of your most frequently used telephone numbers in the director y . Please note that the numbers can be no longer tha[...]
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Page 17
14 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 T o dial a number in the directory Press the T ALK button. Press the DIRECTOR Y button. Enter the location number between 0 and 9 , under which the number is stored. The number is dialled automatically . 0-9 T o delete stored numbers Press the DIRECTOR Y button. Enter the location nu[...]
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Page 18
15 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 Note Y ou cannot page the handset while it is being used on a call. An incoming call will override a page call and the handset will ring as normal. If additional handsets are registered to the Freestyle 65 base unit then all handsets will ring when paged. T o page the handset Press t[...]
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Page 19
16 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 T o use Call Waiting Y ou can answer the second call, without disconnecting your first caller , by pressing the R button. The first caller will be put on hold. When you have spoken to the second caller you can retur n to the first caller by pressing the R button again. Y ou can sw[...]
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Page 20
S etting up and personalising your answering machine 17 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 Message display on the base station Y our Fr eestyle 65 can digitally record up to 13 minutes of messages, with each message lasting a maximum of 3 minutes. As well as recor ding incoming messages, you can recor d memos for other u[...]
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Page 21
Answer delay Answer delay sets the number of times your Freestyle 65 will ring before the answer machine picks up your call and star ts playing the outgoing message. The default setting is for the answering machine to answer after 6 rings. Y ou can change this setting to between 2-9 rings. 18 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 [...]
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Page 22
Audible Message alert When new messages have been received, your Freestyle 65 will beep ever y 10 seconds (when audible message is switched ON). The volume of the beep is at the volume you have set for the loudspeaker . The default setting is OFF . T o switch audible message alert ON or OFF When the answering machine is in the idle mode: Press and [...]
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Page 23
T o record your own Answer and R ecord outgoing message Y ou can r ecord your own Answer and Record outgoing message to use instead of the pre-recor ded message already available. Y our outgoing message can be up to 3 minutes long. Y our own outgoing message will replace the Answer and Record pr e-recorded outgoing message, but it is possible to re[...]
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Page 24
but it is possible to reinstate it later if you wish (see page 24) . Pick up the handset. Press the SCREEN/MENU button. Y ou will hear the main menu announcement from the handset earpiece. Press the 8 button for the outgoing message menu. To record your own Answer Only message, press the 4 button. The prompt will announce, “Please speak after the[...]
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Page 25
T o check or play your outgoing message via the handset Pick up the handset. Press the SCREEN/MENU button. Press the 8 button. The prompt will announce, “To play outgoing message, press 2”. Press the 2 button. Y our cur rently selected outgoing message will be played. Press the SCREEN/MENU button to retur n the handset to standby . S c r e e n [...]
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Page 26
T o select your Answer Only outgoing message via the handset Press the SCREEN/MENU button. Press the 8 button. To select Answer Only outgoing message, press the 6 button. The prompt will announce, “Y our outgoing message is ........” – To hear main menu, press 1 . – To hear the outgoing message menu, press 8 . Press the SCREEN/MENU button t[...]
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Page 27
24 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 T o delete your own outgoing message and re-instate the pre-recorded outgoing message via the handset Pick up the handset. Press the SCREEN/MENU button. Press the 8 button. The prompt will announce, “To play outgoing message, press 2” . Press the 2 button. To play the curr ently [...]
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Page 28
25 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 T o pause a message during playback While listening to the message, press the PLA Y button. The message will be paused. Y ou will hear a beep ever y 10 seconds and the message display will show P flashing. Press the PLA Y button again to resume playback. T o playback messages Press t[...]
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Page 29
26 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 T o delete an individual message Press the red DELETE button on the base unit during message playback. The prompt will announce, “Message deleted” . The message is not deleted yet, but at the end of playback when there is an 8 second countdown followed by a confir mation tone. Le[...]
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Page 30
27 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 T o screen a call from the base unit While listening to your caller leaving a message, via the base unit loudspeaker , you can decide to take the call by pressing the T ALK button on the handset. Or If the handset is resting on the base unit and you decide to take the call, lift the [...]
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Page 31
28 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 Y ou can use your Fr eestyle 65 for a variety of functions: to listen to your messages; delete, skip for ward or backward; r ecord a memo or new outgoing message, and to screen incoming calls. T o play all messages T o play new messages T o skip back during messages T o delete during[...]
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Page 32
29 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 T o playback messages Pick up the handset. Press the SCREEN/MENU button. Y ou will hear the main menu announcement from the handset earpiece. Press the 2 button to play all messages. The prompt will announce, “Y ou have (n) messages”. Y our message(s) will be played back, star ti[...]
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Page 33
30 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 T o delete individual messages during playback Press the 5 button during message playback to delete an individual message. The prompt will announce, “Message deleted” . T o delete all messages When all messages have been played the prompt will announce, “End of messages. To del[...]
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Page 34
31 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 Call screening/Call intercept Y ou can let your answering machine pick up a call, even if you are in. This allows you to identify the caller and decide whether to take the call. Make sure the volume is set to an audible level, see page 18 . Allow the incoming call to be answered by y[...]
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Page 35
32 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 T o switch your answering machine on remotely If you go out and forget to tur n your answering machine on you can switch it on remotely . Dial your telephone number . Let the phone ring for 20 rings until you hear your outgoing message. Press the ✱ button. Enter your security code.[...]
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Page 36
33 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 T o check for messages Dial your phone number and wait. When you hear your outgoing message, press the ✱ button on your phone. Y ou will hear , “Please enter your security code”. Enter your security code. If you have new messages, you will hear , “Y ou have ‘n’ new messag[...]
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Page 37
34 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 The R emote access main menu The main menu lets you operate a range of answering machine functions. Simply follow the instr uctions as announced: “ To play all messages, press 2 ”. “ To play new messages, press 3”. “ To skip back during messages, press 4”. “ To delete d[...]
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Page 38
35 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 Using F reestyle 6 Additional Handsets Y ou can buy and use up to thr ee Freestyle 6 additional handsets (or Quar tet 1000 additional handsets) with your Freestyle 65 to extend your phone system, without needing to install extension sockets for each new phone. Please note that Freest[...]
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Page 39
36 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 Note Make a note of the handset number by writing it on the director y label on the back of the additional handset. Each additional handset must be assigned an identity number (2, 3 or 4) to be used when transfer ring calls. Y our Freestyle 65 handset is already registered as HANDSET[...]
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Page 40
37 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 T o transfer a call T ransferring calls Y ou can transfer calls between handsets that are register ed to the base unit. During your call press the SCREEN/MENU button and then the handset number that you want to transfer the call to. The called handset will ring. Press the T ALK butto[...]
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Page 41
38 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 General information Guarantee Y our Fr eestyle 65 is guaranteed for a period of 12 months from the date of purchase. Subject to the ter ms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the Freestyle 65 or an[...]
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Page 42
39 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 T echnical information How many telephones can you have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Y our Fr eestyle 65 has a REN of 1. A total REN of 4 is a[...]
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Page 43
40 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 Note When fully charged and in good condition, the handset will provide up to 7 hours talktime or 72 hours standby . If the handset batter y is r unning low , the light on the handset will flash ever y 10 - 15 seconds. If you are making a call and the handset batter y is r unning lo[...]
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Page 44
41 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 T o use the recall facility Y ou may need to use the r ecall function if you are connected to a switchboard/PBX (Private Branch Exchange), contact your PBX supplier for fur ther infor mation. The recall function is set to timed break recall and is also used for BT Select Ser vices.[...]
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Page 45
42 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 Help and advice If you have any problems using your Freestyle 65, this section will give you the most common, easy to follow solutions. Telephone problems Possible cause Solution • Buzzing/poor reception. Handset aerial not extended. Extend the handset aerial. • Answering machine[...]
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Page 46
Telephone problems Possible cause Solution • Additional handset does not ring Handset not registered. Register the handset, see page 35. and no light on handset. • Additional handset does not ring Handset has not been assigned an Please see page 36 to assign a when transferring a call. identity number. handset number . • Y ou have dialling to[...]
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Page 47
44 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 W all mounting For the best operating conditions, tr y to place the base unit away from large metal objects and other electrical appliances. Drill 2 holes for the screws and inser t the wall-plugs provided (if requir ed). Drive the screws into the wall, leaving about 4mm free on whic[...]
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Page 48
45 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 In Use Charging Skip D el S c r e e n M e n u Handset hook Keeps the handset in place when the Freestyle 65 is wall mounted. Revolve the handset catch on the top of the base unit. Ensure the handset is fir mly attached to the base unit. The handset will now be able to rest on the ho[...]
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Page 49
46 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 A dditional handsets 35 Aerial 7, 12 Answer on/of f 18 Answer delay 18 Answering machine answer delay 18 audible message aler t 19 base unit loudspeaker 18 call screening 27, 31 loudspeaker volume 18 memos 30 message display on base 17 on/of f 18 outgoing messages 20 pause playback 2[...]
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Page 50
47 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 H andset accessing messages 28 additional 35 aerial 7 charging 8 hook 45 register 35 set number 36 Help 42 Helpline 5 I nductive Coupler 12 L ocation of product 7 M ake a call 11 Memo 30 Memories 13 Number of rings 18 O n/of f answer machine 18 audible message aler t 19 secrecy 12 Ou[...]
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Page 51
48 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 70mm W all mounting template[...]
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Page 52
49 Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950[...]
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Page 53
Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 R& TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC. Declaratio[...]
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Page 54
Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950 Offices worldwide The telecommunications ser vices described in this publication are subject to availability and may be modified from time to time. Ser vices and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in [...]