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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of BT GRAPHITE 2100, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of BT GRAPHITE 2100 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of BT GRAPHITE 2100. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of BT GRAPHITE 2100 should contain:
- informations concerning technical data of BT GRAPHITE 2100
- name of the manufacturer and a year of construction of the BT GRAPHITE 2100 item
- rules of operation, control and maintenance of the BT GRAPHITE 2100 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BT GRAPHITE 2100 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BT GRAPHITE 2100, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BT service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BT GRAPHITE 2100.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the BT GRAPHITE 2100 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Us e r G uide BT Graph ite 2 1 00 Think bef ore you print! This new inter active user guide lets you navigate easily through the pages and allows you to be direct ed straight to any websites or email addr esses that are r efer enced. Simply hover the cursor over the page number , website or email ref erence and click when the icon changes to the ic[...]
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Page 2
2 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp Got ever y thing? • BT Graphit e 2100 handset • BT Graphit e 2100 base • Batter y compar tment cover (already tted) • 2 x AAA NiMH 550mAh rechar geable batteries (already in handset) • Mains power adaptor (Item code[...]
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Page 3
3 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp In this guide Getting star ted Location 5 Setting up 5 B T Graphite 2100 multipack users only 6 Set the date and time 7 Getting to know your phone Handset buttons 8 Standby scr een 9 Handset display icons 9 Navigating the menus [...]
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Page 4
4 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp Caller Display and the calls list Caller Display 23 Calls list 23 View the Calls list 24 Dial a number in the Calls list 24 Copy a number from the Calls list to the phonebook 24 Delete an entr y in the Calls list 24 Delete the e[...]
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Page 5
5 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp W ARNING Do not place your B T Graphite 2100 in the bathroom or other humid areas. Handset range The B T Graphite 2100 has a r ange of 300 metres outdoors when ther e is a clear line of sight between the base and the handset. An[...]
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Page 6
6 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp W ARNING Never use non-rechar geable batteries. Only use the approved batteries. U sing unapproved batteries will invalidate your guar antee and may damage the telephone. T alk/Standby time Under ideal conditions, the handset ba[...]
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Page 7
7 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp For each additional handset and charger: 1 . Plug the mains power adaptor (item code 052300) int o the power socket on the back of the char ger and secure the cable behind the retaining clip. Plug the other end int o the mains p[...]
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Page 8
8 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp Getting to know your phone Calls Redial Secrecy Menu C o n f Handset buttons Phonebook Press to open the phonebook, page 17. R edial / V olume + Press to open the r edial list and scroll back through r edial numbers, page 15. Pr[...]
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Page 9
9 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp S tandby screen HANDSET 1 Internal Call Indicates signal link. Flashes when handset is not r egis ter ed or is out of r ange of the base. Displayed when on a call. Flashes when ther e is an incoming call. Handsfree speak er in u[...]
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Page 10
10 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp Navigating the menus Y our BT Gr aphite 2100 handset f eatures an easy to use menu system. Have a look at the menu map on the next page. When the handset is switched on and in standby mode: Press Menu to enter the main menu. Pr[...]
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Page 11
11 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp Menu map PHONEBOOK * ( Menu only ap pear s when entries are stored. When phone book is empt y , pres s Menu agai n to add entr y) . NEW ENT RY EDIT ENTRY DELE TE ENT RY DELE TE A LL CLOCK / AL ARM DA TE / TIME TIME FORMA T AL A[...]
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Page 12
12 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp Base Find / Page Press to ring handsets r egistered to the base, page 16. Press and hold to r egister new handsets to the base, page 29. R ed batter y charging LED indicator Green – power is on/ line in use LED indicator[...]
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Page 13
13 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp Out of range warning During a call, if you star t to move the handset out of range of the base, the ashes and you hear a beep in the earpiece ever y 3 seconds. Move closer to the base or you will lose the call. Call timer Af[...]
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Page 14
14 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp Impor tant St oring security code information in the phonebook may allow other people access to your personal details. Chain dialling Chain dialling is a convenient way of entering long sequences of numbers during a telephone c[...]
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Page 15
15 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp Answer a call handsfree When the phone rings: 1 . Press to answer the call then press again. The call is transf erred to the loudspeak er . S witch to handsfree during a call 1 . During a call: press to put the call on the loud[...]
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Page 16
16 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp Delete a number from the r edial list 1 . Press Calls Redial then scroll Calls Redial or Calls Redial to the entr y you want. 2 . Press Menu and scroll Calls Redial to DELETE EnTRy . 3 . Press Menu . Display shows DELETE? 4 . P[...]
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Page 17
17 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp Each name can be up to 12 char acters long and each number up to 24 digits long. If you enter a name that already exists the display shows EnTRy ExIsTs for 2 seconds. T o enter a dialling pause Press and hold until P appears in[...]
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Page 18
18 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp Y ou can have up to 5 GAP compatible handsets register ed to your BT Graphit e 2100 base, see page 29. Edit an entry in the phonebook 1 . Press Menu . PHOnE BOOK is displayed. Press Menu . nEw EnTRy is displayed. 2 . Scroll Cal[...]
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Page 19
19 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp If there is an incoming call while you are on an internal call you will hear a beep in the handset earpiece (or via the speaker if using handsfr ee mode) to alert you. T o answer the incoming call press , the int ernal call wil[...]
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Page 20
20 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp Settings Handset and base ringer volume Choose from 5 levels and Off . 1 . Press Menu , scroll Calls Redial to sETTInGs . 2 . Press Menu to display HAnDsET TOnE and pr ess Menu or scroll t o BAsE TOnEs and press Menu . 3 . Disp[...]
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Page 21
21 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp Handset name Y ou can give your handset a name, up to 10 characters, eg. MICHAEL or KITCHEn . The name appears in the display . 1 . Press Menu , scroll Calls Redial to sETTInGs and pr ess Menu . 2 . Scroll Calls Redial to HAnDs[...]
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Page 22
22 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp Selec t alarm clock melody There ar e 3 melodies to choose from. 1 . Press Menu , scroll Calls Redial to CLOCK/ALARM . Pr ess Menu . 2 . Scroll Calls Redial to ALARM TOnE and pr ess Menu . The current setting is displayed and p[...]
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Page 23
23 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp For this f eature t o work you must subscribe to a Caller Display Service from you network pr ovider . A quar terly fee may be payable. For mor e information on Caller Display and B T’ s other Calling Feat ures, call B T on F[...]
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Page 24
24 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp View the Calls list 1 . Fr om standby , press Calls Redial to open the Calls list. 2 . Press Calls Redial or Calls Redial to scr oll through the list. 3 . If the name is displayed, press to display the number . Press again to s[...]
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Page 25
25 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp B T Network Ser vices By selecting the B T Ser vices menu you can access a range of useful pre-stor ed numbers and fur ther B T Calling Featur es. Pre-stored B T Ser vices number s: • HELPDEsK – dials the B T Graphite 2500 [...]
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Page 26
26 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp T o set up or edit your voicemail number 1 . Press Menu , scroll Calls Redial to BT sERvICEs and pr ess Menu . 2 . Scroll Calls Redial to vOICE MAIL . Pr ess Menu . 3 . Scroll Calls Redial to EDIT nUMBER . Pr ess Menu . 4 . Ent[...]
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Page 27
27 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp Call W aiting With Call W aiting, during a call, if another caller is tr ying to r each you, you will hear a sof t beep ever y 5 seconds. If you have also subscribed to a Caller Display Ser vice, the caller’ s number (or name[...]
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Page 28
28 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp Ring Back Off This feat ure allows you to cancel an aut omatic ring back request. 1 . Press Menu , scroll Calls Redial to BT sERvICEs and pr ess Menu . 2 . Scroll Calls Redial to RInGBACK OFF and pr ess Menu . 3 . CALL is displ[...]
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Page 29
29 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp Handsets that were supplied with your B T Graphite 2100 base ar e already r egistered to it as HAnDsET 1 , HAnDsET 2 etc. Each additional handset you buy must be registered with the base. IMPORT ANT Befor e registration, mak e [...]
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Page 30
30 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp Default settings H/S Ringer V olume LEVEL 4 H/S Ringer Melody MEL ODY 1 B/S Ringer V olume LEVEL 5 B/S Ringer Melody MEL ODY 1 H/S Earpiece V olume VOLUME 3 H/S Speaker V olume VOLUME 3 H/S Key Beep ON Auto Answer ON Handset Na[...]
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Page 31
31 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp Help Phone does not work • Have you activated the batteries corr ectly? See page 6. • Check that the mains power is correctly connected. No dial tone • Is the telephone cord of the base plugged int o the phone socket? •[...]
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Page 32
32 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp icon ashes • Is the handset register ed correctly to the base, see page 29. • Check that the mains power is correctly connected. • Check that the handset is within range of the base. • The batteries are low , place t[...]
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Page 33
33 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp Buzzing noise on my phone or on other elec trical equipment nearby • Sometimes your B T Graphite 2100 can int er fere with other electrical equipment if it is placed too close. It is r ecommended that you place your BT Gr aph[...]
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Page 34
34 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp Gener al inf ormation IMPOR T ANT This equipment is not designed for making emer gency telephone calls when the power fails. Alternative arr angements should be made for access to emer gency ser vices. This product is int ended[...]
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Page 35
35 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp • If the keylock is swit ched on, it is s till possible to mak e calls to the emergency numbers (999/112/9999/9112). • Radio signal transmitt ed between the handset and base may cause inter fer ence to hearing aids. • It [...]
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Page 36
36 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp P r oduct disposal instructions The symbol shown here and on the pr oduct means that the product is classed as Electrical or Electronic E quipment and should not be disposed with other household or commercial waste at the end o[...]
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Page 37
37 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp Within the 12 month guar antee period: If you experience difculty using the product, prior t o returning your pr oduct, please read the Help section beginning on page 31 or contact the B T Graphite Helpdesk f or assistance o[...]
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Page 38
38 If you experience any problems, please call the Helpline on F reephone 0808 100 6556* or visit www .bt.com/produc thelp R& TTE This product is int ended for use within the UK f or connection to the public telephone network and compatible switchboar ds. This equipment complies with the essential requir ements for the Radio E quipment and T el[...]
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Page 39
O f ces w or ld wi de Th e s e r v ic e s de s cr i b ed i n t hi s pu bl i ca t i on a re s u bj ec t to a v ai la bi li t y an d ma y be m o di e d f ro m t im e t o ti m e. S e r v i ce s an d e qu ip m en t ar e pr o vi d ed s ub je c t to B r i t is h Tel ec om mu ni c a ti o ns p lc ’s r es p ec t iv e s t an d ar d co n di t io n s[...]