Buffalo TeraStation III 8.0TB manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Buffalo TeraStation III 8.0TB, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Buffalo TeraStation III 8.0TB one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Buffalo TeraStation III 8.0TB. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Buffalo TeraStation III 8.0TB should contain:
- informations concerning technical data of Buffalo TeraStation III 8.0TB
- name of the manufacturer and a year of construction of the Buffalo TeraStation III 8.0TB item
- rules of operation, control and maintenance of the Buffalo TeraStation III 8.0TB item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Buffalo TeraStation III 8.0TB alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Buffalo TeraStation III 8.0TB, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Buffalo service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Buffalo TeraStation III 8.0TB.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Buffalo TeraStation III 8.0TB item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Netw ork A ttached Storage T eraStation Setup Manual www .buf falotech.com 3501 1043 ver .02 v 1.0[...]

  • Page 2

    TeraStation Setup Manual 1 Contents Chapter 1 Setup ................................................................ 3 T eraNavigator Setup ............................................................... 3 Diagrams and Layout .............................................................. 8 Chapter 2 Using your T eraStation .........................[...]

  • Page 3

    TeraStation Setup Manual 2 Appendix ..................................................................... 53 Specications .......................................................................... 53 List of LCD Display .................................................................. 54 Software ................................................[...]

  • Page 4

    T eraStation Setup Manual 3 Chapter 1 Setup T eraNavigator Setup To congure your TeraStation, insert the TeraNavigator CD into a Windows computer on the network and follow the directions, or use the following procedure. Note: Use LAN P ort 1 for initial setup. After setup, you may connect a second cable to LAN Port 2. If used, congure the IP [...]

  • Page 5

    T eraStation Setup Manual 4 Notes: • For Windows Vista, click [Run TSNavi.exe] when the auto-play screen is displayed. When [A program needs your permission to continue] is displayed, click [Continue]. • For Mac OS, open the CD and double click on the [TeraNavigator] icon. • Disable your anti-virus software and rewall before continuing. Yo[...]

  • Page 6

    T eraStation Setup Manual 5 7 1 Enter the desired IP Address, Subnet Mask, and Default Gateway Address. Note: If you don’t know how to congure these settings, click [Automatically obtain IP address] to check the box. 2 Click [OK]. Note: If you are prompted to enter the administrator’s password, enter the TeraStation’s password (it is set t[...]

  • Page 7

    T eraStation Setup Manual 6 The f ollowing se tt ings changes are re commended. Notes: • By default, the TeraStation will attempt to use an NTP server to set the time. • NTP may not be usable in some network environments. • Please read the terms of use for Internet Multifeed Co. at www.jst.mfeed.ad.jp. Internet Multifeed Co. is the group that[...]

  • Page 8

    T eraStation Setup Manual 7 14 15 Double-click on your TeraStation’s icon. The TeraStation’s shared folders are displayed. Note: For Mac OS, TeraStation is mounted as a drive icon on the desktop, or displayed in the sidebar of the Finder. Setup is now complete. You can now use the TeraStation's shared folders to save les just like other[...]

  • Page 9

    T eraStation Setup Manual 8 Diagrams and Layout <TS-XL, TS-XEL Series> <TS-WXL/R1, TS-WXL/1D Series> <TS-RXL Series> Fr ont V iew (with the front co ver) Rear View Figur e: The fr ont cov er is open 9 1 6 7 8 10 11 11 14 11 21 2 3 4 5 11 19 21 13 14 15 16 17 18 19 20 12 Front View Front View Rear View Rear View 1 2 3 4 5 6 7 8 9 1[...]

  • Page 10

    T eraStation Setup Manual 9 1 1 Status LEDs 1 - 4 LEDs 1 through 4 will be illuminated in gr een when the corresponding hard driv es are accessed . If an error occurs on a hard drive , the corresponding LED will be illuminated or ash in red or amber . 12 Factory Use Only TS-XEL Series doesn ’t ha ve this port 13 UPS Port Connect a UPS (Uninter[...]

  • Page 11

    T eraStation Setup Manual 10 Chapter 2 Using your TeraStation Opening a Shared Folder 2 1 Launch NAS Navigator2. Notes: • F or Windows, double- click the [Bualo NAS Navigator2] ic on on your desktop . • F or a Mac, double- click on the [NAS Navigator2] icon in the Dock. 3 The T eraStation ’ s Shared f olders are display ed. Note: With a Ma[...]

  • Page 12

    T eraStation Setup Manual 11 Opening a Shared Folder from a Second PC Inser t the T eraNavigator CD in to your c omputer . T eraNavigator will launch. Notes: • F or Windows 7/V ista, click [Run TSNavi.exe] when the auto-play screen is displa yed . • If [A progr am needs your permission to continue] is displa yed , click [C ontinue]. • F or Ma[...]

  • Page 13

    T eraStation Setup Manual 12 6 5 Launch NAS Navigator2. Note: • F or Windows comput ers, double- click the [Bualo NAS Navigator2] icon on the Desktop . • F or a Mac, double- click the [NAS Navigator2] icon in the Dock. 7 The T eraStation ’ s Shared f olders are display ed. Note: W ith a Mac, the T eraStation is mounted as a driv e icon on [...]

  • Page 14

    T eraStation Setup Manual 13 The T eraStation can be congured to aut omatically turn on and o with your computer . T o use this feature, install NAS Navigator 2 on y our computer(s) and then set the pow er mode switch on the back of your T eraStation to “ A uto ” . Notes: • After you turn o your comput er , it may take several minute[...]

  • Page 15

    T eraStation Setup Manual 14 Opening the Web Admin 1 Double-click [Bualo NAS Navigator2] on your computer's Desktop. Note: Click the [NAS Navigator2] icon in the Doc if you are using Mac OS. 2 3 Note: To login as a guest, type "guest" for the Username, leave the password blank, and click [OK]. Guests can check the TeraStation’s [...]

  • Page 16

    T eraStation Setup Manual 15 Notes: • Y ou may also open the T eraStation ’ s W eb Admin b y typing the IP address that you wrot e down in step 2 into the address eld of your br owser . Press the <Ent er> key and bookmark this page in your browser so that y ou can return to it easily . • With Mac OS X 10.4 or lat er , you can open th[...]

  • Page 17

    T eraStation Setup Manual 16 Adding a Shared Folder 1 2 Y ou have cr eated a new shared f older . Notes: • Shared folder names can c ontain up to 12 alphanumeric letters (or 6 2-byt e letters). Hyphens and underscores may be used. Do not use a number or symbol as the rst letter of a shared f older name. • Y ou can enter up to 50 alphanumeric[...]

  • Page 18

    T eraStation Setup Manual 17 Recycle Bin Each shared folder on the TeraStation that is connected by SMB may have the recycle bin enabled or disabled from within the Web Admin. If enabled, deleted data from a shared folder will be temporarily moved to a [T rashbox] subfolder. To recover deleted data, open the [T rashbox] subfolder and move les. N[...]

  • Page 19

    T eraStation Setup Manual 18 T echnical Restric tions • Window s does not support some charac ters that OS X and the T eraStation allow . So, if y ou create a lename on a Mac with an y of the following characters , it will not display correctly on a Windo ws computer . W ith Mac OS X 10.2 or later , you may have to connect to the T eraStation [...]

  • Page 20

    T eraStation Setup Manual 19 • Do not set the same network address for LAN port1 and LAN port 2, or data transmission may be unstable. If this happens, initialize the T eraStation with the Reset Button. • If you wan t to access a dieren t network from the T er aStation, use LAN port 1. LAN port 2 cannot access bey ond the local subnet as it [...]

  • Page 21

    T eraStation Setup Manual 20 Adding Users 1 2 Notes: • Usernames can contain up to 20 alphanumeric characters. Hyphens , underscores, and periods ma y be used. Do not use a symbol as the rst character of a name. • User descriptions may contain up t o 50 alpha-numeric characters (25 characters for 2-byte characters). Hyphens and underscores m[...]

  • Page 22

    T eraStation Setup Manual 21 Importing Users To import many users at once, enter the following information in the [Input CSV format data] eld on [Users/ Groups] - [Local Users] on Web Admin, and click [Import]. Format of the user information: Username (required), Password (required), and Description (optional) Example) username1, password1, desc[...]

  • Page 23

    T eraStation Setup Manual 22 1 2 Notes: • Group names can contain up t o 12 alphanumeric letters. Hyphens, underscor es, and periods may be used . Do not use any symbol ex cept underscore as a rst lett er of the name. • Group descriptions may contain up t o 50 alphanumeric characters (25 characters for 2-byte characters). Hyphens and undersc[...]

  • Page 24

    T eraStation Setup Manual 23 1 Register Users and Groups to the TeraStation as described in the previous sections. 2 3 4 The T eraStation allows you t o specify which groups and users can acc ess specic shared folders . Click [Ac cess Restrictions]. Click [Add]. Note: The procedur e described here shows an e xample of how to set the access r est[...]

  • Page 25

    T eraStation Setup Manual 24 5 6 7 Click [Save]. Y ou have completed conguring access restric tions. Notes: • If you log on from a Microsoft Network Domain, you can set the access restrictions with the user names/group names which are registered on the domain. • If a specic user is assigned both Read Only and Read & Write, they will h[...]

  • Page 26

    T eraStation Setup Manual 25 The T er aStation can do wnload users, g roups , and passwor ds from a n NT Domain server . This procedur e is rec ommended for system administr ators only . 1 Create an account on the Domain Controller for the TeraStation. Note: If th e r e is a n o pti o n to " Accept acco u nts f or com pu te rs wit h Wi nd o ws[...]

  • Page 27

    T eraStation Setup Manual 26 Restrictions • If you change the T eraStation ’ s Name, you will no longer be able to use Domain U sers/Groups or access r estrictions. Rejoin the domain. • If a domain user name contains more than 20 characters, the T eraStation truncates it to 20 characters . • The T eraStation only downloads the rst 1000 u[...]

  • Page 28

    T eraStation Setup Manual 27 The T eraStation can download users, g roups, and passw ords from an A ctive Domain ser ver . This proc edure is recommended f or system administrat ors only . 1 2 1 Select [Active Dir ector y]. 2 Ent er an Active Directory Domain Name (NetBIOS name). 3 Enter an Active Directory Domain Name (DNS name). 4 Enter an Active[...]

  • Page 29

    T eraStation Setup Manual 28 Restrictions when administrating in Active Directory Domain • When you hav e the T eraStation joined to an Active Directory domain, you must specify the DNS Ser ver which can • resolve names f or Active Directory domain. • After building an Active Directory domain, the administrator's password which is needed[...]

  • Page 30

    T eraStation Setup Manual 29 To permit access to the TeraStation by administrating all user accounts and passwords together using a delegate server, follow procedures below. This is recommended for network administrators only. Notes: • For Windows 7/Vista, Windows Server 2003/Server 2008 Users • When setting Access Restrictions via Delegate Aut[...]

  • Page 31

    T eraStation Setup Manual 30 1 2 3 Notes: • Match the W orkgr oup name of this product and the Windo ws Domain Contr oller's domain Name if you would like t o specify the Windo ws Domain Contr oller as an External Authentication S Server . • A W orkgroup Name can be up t o 15 alpha numerical character-length (or 7 two-byte characters). Hyp[...]

  • Page 32

    T eraStation Setup Manual 31 4 An Authentication Shared Folder is created on the TeraStation. When a user who is registered to the specied External Server opens the Authentication Shared Folder, he/she will be automatically registered as a TeraStation user (you can directly register users). Notes: • A user who is automatically registered will [...]

  • Page 33

    T eraStation Setup Manual 32 • RAID 5 mode (4 hard drives) (Default f or T S-XL, TS -XEL and TS-RXL S eries) Note: TS-WXL/R1 and TS-WXL/1D T eraStations don’ t support this mode, as they don ’t hav e 4 hard drives . Us es 4 h ar d d riv es as on e arr ay . It gen er ate s pa rity d uri ng writ es , so a cc ess spe eds a re sl ow er th an oth [...]

  • Page 34

    T eraStation Setup Manual 33 • RAID 1 mode ( TS-WXL/R1 Series Default Settings) Uses 2 ha rd drive s as one arra y . Y ou can use up to 2 arra ys on TS-XL, TS- XEL a nd TS-RXL Series . Th e space you can use is 1 hard d rive's spac e for eac h array . T he same da ta is writte n to 2 drive s at once . If a drive is da maged , data can be rec[...]

  • Page 35

    T eraStation Setup Manual 34 • Using Normal mode 1 2 3 Click [Create RAID Array]. 4 When [Are you sure you want to change RAID mode?] is displayed, click [Apply]. 5 The conrm operation screen will appear. Enter the number shown in the [Conrmation Number] eld within 60 seconds, and click [Apply]. 6 Follow the instructions displayed on the[...]

  • Page 36

    T eraStation Setup Manual 35 1 Change system to normal mode (previous page). 2 3 4 5 Note: Building the RAID array will take approximately 10 hours per TB. File transfers will be slower during this period. While the "RAID ARRAY x Resyncing" message is displayed on the LCD screen, do not turn o the TeraStation. If you turn it o, the [...]

  • Page 37

    T eraStation Setup Manual 36 1 Change system to normal mode (page 34). 2 3 4 5 Note: Building the RAID array will take approximately 10 hours per TB. File transfers will be slower during this period. While the “RAID ARRAY x Resyncing” message is displayed on the LCD screen, do not turn o the TeraStation. If you turn it o, the congurati[...]

  • Page 38

    T eraStation Setup Manual 37 • Using in RAID 10 mode 1 Change system to normal mode (page 34). 2 3 4 5 Note: Building the RAID array will take approximately 10 hours per TB. File transfers will be slower during this period. While the “RAID ARRAY x Resyncing” message is displayed on the LCD screen, do not turn o the TeraStation. If you turn[...]

  • Page 39

    T eraStation Setup Manual 38 • Using in RAID 1 mode 1 Change system to normal mode (page 34). 2 3 4 5 Note: Building the RAID array will take approximately 10 hours per TB. File transfers will be slower during this period. While the “RAID ARRAY x Resyncing” message is displayed on the LCD screen, do not turn o the TeraStation. If you turn [...]

  • Page 40

    T eraStation Setup Manual 39 • Using in RAID 0 mode 1 Change system to normal mode (page 34). 2 3 4 5 6 The conrm operation screen will appear. Enter the number shown in the [Conrmation Number] eld within 60 seconds, and click [Apply]. 7 Follow the instructions displayed on the screen. You have set up a RAID 0 array. Turn to page 16 to c[...]

  • Page 41

    T eraStation Setup Manual 40 • Conguring a H ot Spare If you have 3 drives in a RAID 5 array, or 2 drives in a RAID 1 array, then you can congure another drive as a hot spare. If one of the drives in the array fails, the TeraStation will switch over to the hot spare immediately. 1 2 3 Notes: If a hot spare is congured, click [Set to norm[...]

  • Page 42

    T eraStation Setup Manual 41 1 2 3 You’ve now changed the admin password. Notes: • Passwords can contain up to 20 alphanumeric letters. Spaces, hyphens, underscores, commas, semicolons, (, ), @, !, #, $, %, &, ', *, +, /, <, >, =, ?, [, ], ^, {, }, |, and ~ (tildes) may be used. Do not use a symbol besides underscore as the rs[...]

  • Page 43

    T eraStation Setup Manual 42 Initialization Location of the reset button varies according to model. Y ou will need to open or remov e the drive door to access it. A key for the drive door is included in y our T eraStation package. Notes: • Normally, holding down the reset button initializes settings for IP address, Ethernet frame size, admin pass[...]

  • Page 44

    T eraStation Setup Manual 43 Initialization in the W eb Admin In the W eb A dmin, you can initialize th e following settings, includ ing things that ar e not initialized from the r eset button. TeraStation Name, Description, NTP Settings, Workgroup Settings, Network Services, Shared Folders Settings, USB Disk Settings, RAID Scanning, Timer ON/OFF, [...]

  • Page 45

    T eraStation Setup Manual 44 Chapter 3 Useful Functions RAID Scanning A RAID Scanning checks your T eraStation ’ s RAID 1, 5 or 10 array and automatically x es any pr oblems it nds. If you ’ r e using a RAID array , it’ s recommended that you per form regular RAID scans . 1 2 Notes: • Check [Begin Immediate RAID Scan] and click [Save}[...]

  • Page 46

    T eraStation Setup Manual 45 An uninterruptible pow er supply (UPS) can protect the TeraStation from po wer outages and bro wnouts. T o use the T eraStation with a UPS, proceed as f ollows: 1 Plug the power cable of the UPS to a wall socket. 2 Connect the AC cable of the T eraStation to the UPS. 3 Connect the UPS to the TeraStation with a USB or se[...]

  • Page 47

    T eraStation Setup Manual 46 Replication will mirror data on your TeraStation to a second TeraStation. An exact duplicate of a data share on the rst TeraStation is copied to the second TeraStation virtually simultaneously. To congure Replication, use an Ethernet cable to connect LAN port 2 on the rst TeraStation to LAN port 2 on the second[...]

  • Page 48

    T eraStation Setup Manual 47 Notes : • If the rst T eraStation goes down, you can switch to the sec ond TeraStation by mo ving the main Ethernet cable from the rst T eraStation to the second T eraStation ’ s LAN por t 1. • Replication copies data only , not users or settings . T o back up users, groups, and passw ords fr om a T eraStati[...]

  • Page 49

    T eraStation Setup Manual 48 T ime Machine 1 2 3 4 5 Time Machine is a backup program included with Mac OS X 1.5 and lat er . T o use it with the T eraStation, congure the T eraStation as described below . 1 Check [Apple] under [Shared Folder Suppor t]. 2 Click [S ave]. I n th e Te raSt atio n We b Ad m i n, navig ate t o [N et work ] - [N e t w[...]

  • Page 50

    T eraStation Setup Manual 49 1 Selec t [Enable]. 2 Selec t t he shared folder that you set in step 3. 3 Click [S ave]. 1 Enter the Mac ’ s hos t name. 2 Enter the Mac ’ s Ether net MAC address. 3 Click [Create]. Exam pl es: If Co mp ute rs o n yo ur loc al netw ork ca n a cc ess y ou r computer at "bbbbbbbbbb .local" , enter ‘bbbbbb[...]

  • Page 51

    T eraStation Setup Manual 50 8 F r om the Apple menu, s elec t [ S y s t em Pre f er enc e s ]. 9 Click [ Time Machine ]. 10 Click [Choose Backup Disk]. 11 Selec t T eraStation, and click [Use for Backup]. 12 Note: If the backup target folder on the T eraStation does not have ac cess restrictions congured, type “ admin ” for the username and[...]

  • Page 52

    T eraStation Setup Manual 51 Sleep T imer 1 In the W eb Admin, navigate to [System] - [Power Management] - [Sleep Timer]. 2 Click [Modify Settings]. 3 Sleep Timer will aut omatically turn your T er aStation on and o at specic times to sav e energy . I n Sleep mode, the T eraStation ’ s hard drives, display panel , and LED lights are turned [...]

  • Page 53

    T eraStation Setup Manual 52 Notes: • T o exit sleep mode, hold in the power button on the TeraStation for about 3 seconds. The unit will pow er on. • The TeraStation will not go into sleep mode while performing Check Disk, Disk Format, or Backup, or if a backup is scheduled within 5 minutes of the current time. • If multiple sleep timers con[...]

  • Page 54

    T eraStation Setup Manual 53 Appendix Specications Check Bualo's cat alogs or web si te ( w w w .bualot ech.co m ) for information about the latest products or compatible mod - els. Inter face (LAN Port) Inter face: Complied with IEEE802.3ab (1000BASE- T ), Complied with IEEE802.3u (100BASE- TX), Complied with IEEE802.3 (10BASE- T ) T[...]

  • Page 55

    T eraStation Setup Manual 54 List of LCD Display T eraS tati on has the L CD pan el o n t he fr on t of th e u nit . T he f ol lo win g l ist sho ws the dis pl ay ed i tem s a nd t hei r m ean in gs . Normal Display Y ou can switch the display by pressing the Display switch button on the front of the T eraStation. Also, you can congure the displ[...]

  • Page 56

    T eraStation Setup Manual 55 Status Displays the current sta tus when changing the settings or formatting drives . Examples of L CD Meaning HDx W arning I11 Bad Sectors Bad sec tors in the xth hard drive may reach the dangerous zone. Replace x th hard drive. OperationMode I12 DEGRADE MODE RAID Degrade mode is running. RAID I13 ARRA Yx F ormatting F[...]

  • Page 57

    T eraStation Setup Manual 56 Error and W arning Displays the current sta tus when changing the settings or formatting drives . Examples of L CD Meaning SYSTEM Error E00 MPU No Response System is not r esponding. Unplug the pow er code of the T eraStation and reboot it. If the error still persists, contact BUFF ALO's service center for r epair [...]

  • Page 58

    T eraStation Setup Manual 57 Examples of L CD Meaning Chip Error E17 RTC F ailure The circuit board is damaged . Unplug the power c ode of the T eraStation and reboot it. T he error still persists, contact BUFF ALO's service center for r epair . Chip Error E18 SA T A1 F ailure The circuit board is damaged . Unplug the power c ode of the T eraS[...]

  • Page 59

    T eraStation Setup Manual 58 Software Y ou can install following software applications and the manual b y using Utility CD ( T eraNavigator) which comes with the T eraStation. Select and install sof tware from the selection screen which is display ed during Setup (Or click [Option] in T eraNavigator and follo w the instruction on the screen to inst[...]

  • Page 60

    T eraStation Setup Manual 59 Read USB hard drive on W indows which is f ormatted in EXT3 on T eraStation. NO TE: T o delete the soft ware installed, click [Options] - [Delete S oftware] in T eraNavigator . Follo w the instructions dis - played on the scr een. [EXT3 Reader][...]

  • Page 61

    T eraStation Setup Manual 60 Info Folder In the folder called "info" on the internal hard disk of the T eraStation, I nstall programs such as the manual, NAS Naviga- tor2, or Easy Backup are included. When you want to read the manual on your computer in the network, install the utili- ties when you want. [info] - [English] F older - [manu[...]

  • Page 62

    T eraStation Setup Manual 61 T roubleshooting In the folder called “ info ” on the internal hard disk of the T eraStation, I nstall programs such as the manual, NAS Naviga- tor2, or Easy Backup are included. When you want to read the manual on your computer in the network, install the utili - ties when you want. If Y ou cannot Setup: The follow[...]

  • Page 63

    T eraStation Setup Manual 62 If Shared folders on the T eraStation w ould not suddenly open: If you map Shared F olders on the T eraStation as a Network Drive, you may suddenly not be able to access T eraStation when the IP address or W orkgourp is changed. In Such a case, follow the instructions on the front of this sheet and open the shared folde[...]

  • Page 64

    T eraStation Setup Manual 63 Contact Information (USA / Canada) Bualo T echnology USA Inc. 11100 Metric Blvd, Suite 750 Austin, T X 78758-4018 GENERAL INQUIRIES Monday through F riday 8:30am-5:30pm CST Direct: 512-794-8533 | T oll-free: 800-456-9799 | Fax: 512-794-8520 | Email: sales@bualotech.com TECHNICAL SUPPORT Nor th American T echnical [...]

  • Page 65

    T eraStation Setup Manual 64 Contact Information (Europe) Bualo T echnology UK L TD. 2 Bracknell Beeches, Old Bracknell Lane Bracknell, Berkshire, RG 12 7BW United Kingdom GENERAL INQUIRIES Email: sales@bualo-technology .com TECHNICAL SUPPORT Bualo T echnology provides t echnical support in English, G erman, F rench, Italian, and Spanish. [...]

  • Page 66

    T eraStation Setup Manual 65 Contact Information (Asia Pacic) Australia TEL: 1300-761-310 e -mail: bualo_suppor t@uniden.com.au China TEL: 86-800-820-8262 e -mail: suppor t@bualo- china.com Hong Kong TEL: 852-2345-0005 e -mail: suppor t@hornington.com India TEL: 1-8004256210 e -mail: csbualo@accelfron tline.in Indonesia TEL: 021-6231-28[...]