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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Bunn ULTRA-1, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Bunn ULTRA-1 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Bunn ULTRA-1. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Bunn ULTRA-1 should contain:
- informations concerning technical data of Bunn ULTRA-1
- name of the manufacturer and a year of construction of the Bunn ULTRA-1 item
- rules of operation, control and maintenance of the Bunn ULTRA-1 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Bunn ULTRA-1 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Bunn ULTRA-1, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Bunn service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Bunn ULTRA-1.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Bunn ULTRA-1 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
UL TRA-1 UL TRA-2 PROGRAMMING MANUAL BUNN-O-MA TIC CORPORA TION POST OFFICE BOX 3227 SPRINGFIELD, ILLINOIS 62708-3227 PHONE: (217) 529-6601 F AX: (217) 529-6644 41047.0000A 04/08 ©2008 Bunn-O-Matic Corporation[...]
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Page 2
2 41047 041108 BUNN-O-MA TIC COMMERCIAL PRODUCT W ARRANTY Bunn-O-Matic Corp. (“BUNN”) warrants equipment manufactured by it as follows: 1) All equipment other than as specified below: 2 years parts and 1 year labor . 2) Electronic circuit and/or control boards: parts and labor for 3 years. 3) Compressors on refrigeration equipment: 5 years par[...]
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Page 3
3 INTRODUCTION This equipment dispenses granita-type and cold liquid drinks on demand from separate hoppers. Operating controls are accessible only through password protection. CONTENTS Introduction & Warranty....................................................................................................... 3 Operating Controls ............[...]
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Page 4
4 OPERA TING CONTROLS UL TRA-1 There are three of these switches that will be used for the operation of the dispenser . 1. switch (upper left corner of the control pad) This switch is the ON/OFF toggle switch which powers up the dispenser and the LCD display . When ON the Date and Time toggle back and forth continously except during programming. 2.[...]
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Page 5
5 OPERA TING CONTROLS UL TRA-2 There are five of these switches that will be used for the operation of the dispenser . 1. switch (upper left corner of the control pad) This switch is the ON/OFF toggle switch which powers up the dispenser and the LCD display . When ON the Date and Time toggle back and forth continously except during programming. 2.[...]
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Page 6
6 1 3 PROGRAMMING Using the menu-driven display on the front of the dispenser , the operator has the ability to alter or modify various parameters such as beverage consistency and set day/night “ON/OFF” times. The operator is also prompted to check a variety of periodic service functions or even a step-by-step cleaning routine. There is also th[...]
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Page 7
7 PROGRAMMING THE DISPENSER During normal operations, the Date, the Time, and the Serial Number toggle back and forth continuously . The following function screens are in the order they appear from the menu display . Each screen will have instructions and procedures to program the various functions of the dispenser . HOME SCREEN Displays the TIME, [...]
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Page 8
8 CLEANING GUIDE ? NO YES SET DA TE TIME ? NO YES SET NIGHT TIME (-) OFF (+) 6 MONTH PM (-) OFF (+) SWITCHES (-) ON (+) TEST REFILL ? NO YES SET P ASS WR 0 (-) NEXT (+) SET THICKNESS ? NO YES P ASSWORD 0 (-) NEXT (+) DEFROST MINUTES (-) OFF (+) DA Y T O CLEAN OFF (-) NEXT (+) 250 L REFILL 155 (-) THRESHOLD (+) AD MESSAGE (-) DISABLED (+) REST ORE D[...]
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Page 9
9 P3678 Cleaning Guide This function leads the operator through a nine step cleaning process when answered YES (“ICE”). Depress GOURMET to display the next cleaning instruction. When entering this mode, the refrigeration system will automatically turn OFF . After step when hoppers are drained, the augers will turn OFF . Three messages will disp[...]
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Page 10
10 P3678 Set Consistency This function allows the operator to adjust the ice consistency , or torque of each auger when answered YES (“ICE”). T wo screens will appear for left and right. The operator can scroll through a range of a minimum of 1 (UL TRA) to a maximum of 16 (ICE). Factor y default is 10. SET THICKNESS ? NO YES MIN LEFT 9 MAX MIN [...]
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Page 11
11 T est Augers This function tests the operation of forward and reverse of each auger motor . Left auger appears first. Press the ICE hidden switch to toggle between OFF , FORWARD and REVERSE. Press GOURMET hidden switch to repeat the operation for the right auger motor . A one minute time out will return to the Home Screen. Set Time and Date Sel[...]
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Page 12
12 P3678 Password From this screen, the operator must know the password before moving on to the remaining functions. The range is from 0 - 9999 with the factory default being 0 . Set Language ? (Late Model Dispensers) The setting of the Set Language mode allows the operator to scroll thru a list of languages stored in the software and select one fo[...]
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Page 13
13 This feature allows the machine to defrost the product during day time operation. The defrost minutes set- ting will select the defrost time period. The freeze minutes setting will select the freeze time between defrost periods. These modes when activated will function anytime the machine is in day mode operation. The machine will automatically [...]
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Page 14
14 Preventive Maintenance Complete? This functi on is used to reset a remi nder messa ge Prevent ive Maint enance Due every six mont hs. The machi ne will not shut down if ser vice is not per formed. When the service is per formed and the message is answered YES (ICE), the time and date is recorded for another six months to elapse. This feature can[...]
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Page 15
15 Day T o Clean Off This function allows the operator to program a cleaning schedule from 1 to 14 days. The default screen is 0 or OFF . Selecting - or UL TRA will prompt the screen Days T o Clean. Once a number of days is selected the screen will prompt two functions, CLEAN MESSAGE ONL Y or CLEAN LOCKOUT . On the day selected, the display will to[...]
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Page 16
16 Consistency Adjust Lock This is an option of locking the Set Consistency function by selecting + (YES) or - (NO). YES THICK ADJUST (-) NEXT (+) NO THICK ADJUST (-) NEXT (+) 41047 040108[...]
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Page 17
17 Switches Enabled This func tion allo ws the oper ator to loc kout the touc h pad. Sele cting + (ON) pro vides no time dela y on swi tches except for the center (GOURMET) hidden switch. Selecting - (LOCKOUT) provides a five second hold to wake up the touch pad and a two minute time frame from last button pressed to make adjustments before return[...]
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Page 18
18 Refill Threshold (Late Model Dispensers with Refill Kit Installed only) This function allows the operator to adjust the Refill Threshold depending on the type of product being dis- pensed. 250 L REFILL 155 (-) THRESHOLD (+) 250 R REFILL 155 (-) THRESHOLD (+) TEST REFILL ? NO YES ACTIV A TE V AL VE LEFT DONE RIGHT ENABLE REFILL ? (-) OFF (+) U[...]
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Page 19
19 MODIFY MESSAGE ? NO YES SA VE ? NO EDIT YES SCROL THRU ALPHA NEXT -NEXT LETTER AD MESSAGE SETUP COMPLETE (MESSAGE) SCROL DONE NEXT AD MESSAGE (-) DISABLED (+) AD MESSAGE (-) ENABLED (+) Ad Messages Enabled (Late Model Dispensers) This function allows the operator to create an AD Message that will toggle with the Home Screen mes- sages. 41047 040[...]
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Page 20
20 Set Password This is the function to set the password using a range of 0 to 9999 (the factory default is 0). When the pass- word is set, the operator can only access the first four functions: Cleaning Guide, Set Consistency , T est Augers and Set Date & Time. SET P ASS WR 0 (-) NEXT (+) SET P ASS WR 9999 (-) NEXT (+) Enter Asset Number This[...]
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Page 21
21 Restore Default? Answering YES (ICE) to this function returns the unit back to preset factor y constants. 1. Set Consistency ? 8 2. Set Night T ime - DISABLED 3. Set Day T ime - DISABLED 4. 6 Month PM - ON 5. Days....Off - OFF 6. T orque Adjust Lock - YES 7. Switches On - ON 8. Set Password - 0 9. R Refill Threshold - 155 10. L Refill Threshol[...]
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Page 22
22 DISPLA Y TEMP & T ORQUE 0 0 36 36° 0 0 67 67°h TEMP & TORQUE Press and hold for five seconds the UL TRA and ICE hidden switches to display the TEMP & TORQUE. The tempera - ture of each cooling drum and the hot gas temperature will toggle back and forth. The auger torque is displayed continuously . Press and release the UL TRA and [...]